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Hello
I have a problem regarding the packages that were sent on August 6, my order
number is: 2389-0827-3140. Once you shipped the packages, I recieved two
codes since they are two packages, which references are: CJ437358327US and
CJ437358605US. So, I have been tracking the packages and when they were in
Colombia, the package with the code: CJ437358605US was sent back to
SARASOTA, FL 34238. I talked with USPS company and they ask me to verify
the address you gave them.
We have had quite a few problems since the purchase at your local as well as
with the shipping, even when we were added an amount of $ 205.70 in order to
the purchase to arrive as soon as possible.
The total amount of the purchase we did at your local is $ 1,744.66, and it is
not fair for us to lose that amount of money by a misunderstanding in the
shipping.
I would like to know if you can provide me the following information. I would
like to know what was inside and the weight of each box, as well as the
confirmation of the address to which you have sent them. In this way I can
contact the company USPS with accurate data and solve my problem.
I await your prompt response. Thank you.