Professional Documents
Culture Documents
Industry Guidelines
Volume III
Third Edition
National Water Services Commission (SPAN)
Third Edition
January 2009
Published by
Suruhanjaya Perkhidmatan Air Negara (SPAN)
(National Water Services Commission)
Prima Avenue 7, Block 3510
Jalan Teknokrat 6
63000 Cyberjaya Selangor
Malaysia
FOREWORD
BY THE CEO OF SPAN