Is your organisation in control?

Client

Management

Delivery Teams

Support Groups
Vendors
Mr. Kilaru Harsha Vardhan

Asst. professor

Chemical Engineering Department

Defining Management
Working with and through individuals,
groups, and other resources to accomplish
organizational goals and objectives

A process of designing and

maintaining an environment in which
individuals, working together in
groups accomplish effectively
organizational goals

The Organisation
Specialisation
Hierarchy of authority
Increasing size
Greater complexity

What does a manager do?

Plans
Organises
Motivates
Communicates
Directs and co-ordinates
Controls

The Functions of Management

7-2

Managers

Planning
activities to
achieve the
organization's
objectives

Organizing
resources and
activities to
achieve the
organizations
objectives

Staffing
the
organization
with qualified
people

Directing
employees
activities
toward
achievement
of objectives

Controlling
the
organizations
activities
to keep it
on course

Planning Defined
A systematic process of reaching a
desired state by establishing goals
and formulating strategies to achieve
them

Planning
Planning involves selecting missions
and objectives and the actions to
achieve them.
Planning precedes any other
managerial function
Plans need to be made utilizing the
least of the resources.
Planning is required in each and
every job

How does a manager Plan?

Establish objectives
Determining planning
premises

Develop Strategies
Establish policies

Coordinate
throughout the
planning

Develop preventive
&/or contingent
action
Identify potential
problems

Develop program for

accomplishments

Establish schedules
and budgets

Establish procedures

Types of Plans

7-3

Operational
Plans

Specify actions to
achieve tactical plans
(very short-term)

Tactical
Plans

Designed to implement
strategic objectives
(usually one year or less)

Strategic
Plans

Establish long-range
objectives

Advantages of Planning
Better coordination
More efficient control of operation
Easier delegation
More economical use
Better decision making

Planning Decisions
Anticipates the future, sets goals and
objectives and identifies the actions
necessary for the organization to attain
these goals and objectives
Determining where you want to go and
how and when youre going to get there
It involves specifying a target, a path or
route to be followed and a time schedule
for achieving that target

What is organising and its

importance ?

Organising Defined
The process of structuring and
coordinating an organizations
resources to carry out the strategies
formulated in the planning phase
effectively and efficiently
Stated simply, determining what
needs to be done and who is to do it

Organising Process
Step:1
Division

Step: 2
Coordination

Step: 4

Step: 3

Flow of
information

Control of tasks

Within Organising we have

Division of work
Line and staff
Levels of authority
Organisation charts
Decentralisation
Job description

Staffing
Staffing is defined as filling and keeping
filled positions in the organisation structure
through :
1.Identifying work force requirements

2.Recruiting, selecting, placing

3.Induction and Orientation
4.Training/developing
5.Promoting,appraising,planning
the
careers, compensating
6.To accomplish their tasks efficiently
and effectively.

Directing Defined
The process of directing and
motivating all involved parties to
help achieve the organizations goals
effectively and efficiently

Guidelines on Directing

Do not make it a struggle for power

Avoid an offhand manner
Watch out for your words
Do not assume that the worker
understands
Be sure to get feedback right away

Guidelines on Directing
Do not give too many orders
Provide just enough detail
Watch
out
for
conflicting
instructions
Do not choose only the willing
worker
Try not to pick on anyone
ABOVE all do not play the BIG
SHOT

Controlling Defined
The process of monitoring activities
to ensure they are being
accomplished as planned and of
correcting any significant deviations

Controlling

Controlling is the measurement and

correction of performance in order
to make sure that enterprise
objectives and the plans devised to
attain them are accomplished.
Planning and Controlling are closely
related.

Controlling Process
Establish
Performance
standards
Monitor actual
performance
Measure
performance
Correct deviations
from standards

Controlling Techniques
Budget
Statistical Data
Reports and
Analysis
Time Budgeting
Program
Procedural
Planning & Control.

Controlling Decisions
Evaluates the performance of an
organization and its units to see
whether the organization is
progressing in the desired direction,
and taking corrective action when
and where necessary
Making sure what you want to
happen does indeed happen!

Controlling Decisions (..contd.)

THE QUALITY AND QUANITY OF
CONTROLLING DECISIONS DEPENDS
A GREAT DEAL ON THE QUALITY OF
PREVIOUSLY MADE PLANNING,
ORGANIZING AND DIRECTING
DECISIONS
The better the planning, organizing
and directing, the better will be
controlling!

The Well Balanced Organisation

In conclusionall else fails

then..

Decision-making
Set boundaries and limitations
Define objectives
Recognise limitations
Varies from company to company

How does a manager get work

done?
Allocate and co-ordinate work
Delegate responsibility (giving details
of what needs to be done)
Communication
Co-operation and encouraging
participation
Motivation

What qualities does a manager

need?

Judgment
Initiative
Integrity
Energy
Foresight
Decisiveness
Dependability

Fortune (American
business journal)

Fairness
Ambition
Emotional stability
Co-operation
Objectivity
Human Relations skills

Qualities of a good manager?

A good manager = A good leader

Edward and Townsend (1958)

Qualities of a good manager

(..contd.)
Strength and willingness to work
hard
Perseverance and determination
An understanding of the market
place and finances
Audacity and willingness to take risks
Ability to inspire enthusiasm and cooperation
Toughness