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Customer Master Presentation - Contents

V4.607
Solution at a Glance
Solution in Detail
ESS/MSS with lanes

ESS/MSS without lanes

HCM Core Services for Employee Lanes


Time Management Services for Employee Lanes

Human capital management core services in employee self-service


Time management in employee self-service
Payments and benefits in employee self-service
Travel management in employee self-service
Career and development in employee self-service
HCM core services and approvals in manager self-service
Performance management in manager self-service
Compensation management in manager self-service

Travel Management Services for Employee Lanes


Payments and Benefits Services for Employee Lanes
Career and Development Services for Employee Lanes
Learning Services for Employee Lanes
Work Feed Content for Employee Lanes
HCM Core and Approvals Services for Manager Lanes
Career and Development Services for Manager Lanes
HCM Processes and Forms Services for Manager Lanes
Reporting Services for Manager Lanes
KPI Services for Manager Lanes
Work Feed Content for Manager Lanes
Integration to SuccessFactors for Self-Service Lanes

E-recruiting in manager self-service


Talent management in manager self-service
HCM processes and forms in manager self-service
Reports in manager self-service
Reports based on operational data provisioning (ODP) in manager self-service
Integration to SuccessFactors

Package Deployment
Software Products and System Landscape
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

SAP Employee and Manager Self-Service rapiddeployment solution


V4.607

At-a-Glance:SAP Employee and Manager Self-Service rapid-deploymen


Ready to run, a solution with fixed scope, predefined services at a predictable price with the flexibility for future extension

Business Requirement

Solution

What is my pain?

Solution description

Time wasted by HR professionals on inefficient processes instead of time invested in


working on strategic HR goals
Employee frustration because of inefficient handling of easy HR requests
High costs for HR administrative tasks due to long cycle times, manual errors, poor data
accuracy, and duplicate data entries
Low HR process compliance, quality, and transparency

The SAP Employee and Manager Self-Service rapid-deployment solution enables


you to quickly and efficiently streamline your HR processes. Leveraging SAP
NetWeaver Business Client software, a SAP NetWeaver Portal component or a
Microsoft SharePoint portal, it gives your employees and managers Web-based
access to HR services.

What are my needs?


Jump-start your HR solution with software that enables incremental steps toward your
ultimate HR vision
Improve operational efficiency by automating processes, enabling HR staff to focus on
more mission-critical initiatives
Reduce personnel costs with lower administrative demands on your HR department
Increase self-sufficiency, giving employees access to personal information and better
support for collaboration

Learn more

Streamline your HR processes quickly and efficiently


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

Overview

Streamline your HR processes quickly and efficiently


Business challenges

There is a solution

Time wasted by HR professionals on inefficient


processes instead of time invested in working on
strategic HR goals
Employee frustration because of inefficient handling of
easy HR requests
High costs for HR administrative tasks due to long cycle
times, manual errors, poor data accuracy, and duplicate
data entries
Low HR process compliance, quality, and transparency

The SAP Employee and Manager Self-Service rapiddeployment solution enables you to quickly and efficiently
streamline your HR processes. Leveraging SAP
NetWeaver Business Client software, a SAP NetWeaver
Portal component or a Microsoft SharePoint portal, it gives
your employees and managers Web-based access to HR
services.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

Business scope covered


Workforce
planning
Goals

Performance

SAP ERP Human Capital


Management solution (on-premise)

Compensation
Recruiting

Succession
Learning

Jam

Analytics

Performance and succession


management

SuccessFactors HCM
Suite (Cloud) *

Recruiting

Learning
Talent management

SAP NetWeaver Portal


component
HR
selfservices

Employee data
Organizational data
Competency data

Global HR
and payroll

SAP NetWeaver Portal or


Microsoft SharePoint
Portal or
SAP NetWeaver Business
Client software
2014 SAP AG or an SAP affiliate company. All rights reserved.

Scheduling and
deployment

Planning and
analytics

* The integration to
SuccessFactors refers to
documentation of how you
can link SuccessFactors
pages into employee and
manager self-service based
on single-sign-on and
SAML.This is possible with
SAP NetWeaver Portal and is
not included in the service.
Customer

Benefits for you


Business benefits

Measurable success

Jump-start your HR solution with software that enables


incremental steps toward your ultimate HR vision
Improve operational efficiency by automating
processes, enabling HR staff to focus on more missioncritical initiatives
Reduce personnel costs with lower administrative
demands on your HR department
Increase self-sufficiency, giving employees access to
personal information and better support for
collaboration

Reduce cost of HR administration


Increase efficiency and quality of HR processes
Reduce average time spent by employees on HR
issues
Increase employee satisfaction regarding HR services

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

Employee Self-Service with consumer-grade look and feel


New intuitive user interface, tailored to the employee role
Lanes for:

Work Feeds
My Services
Search

My Learning
My Info

Enhanced applications

Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning

Salary Statement - New card layout with enhanced features


Leave Request - Enhanced request including new Team Calendar, showing conflicts upfront
Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.
Workforce Viewer Interactive view of the people in the organization

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

Manager Self-Service with consumer-grade look and feel


New intuitive interface, tailored to the manager role
Lanes for

Approvals
Work Feeds
My Team
My Team Services
Substitutions
My Favorite KPIs
My KPI Monitor
My Reports
Search

Enhanced applications

Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.

Workforce Viewer Interactive view of the people in the organization

Leave Approval - Shows conflicts upfront in the Team Calendar

Time Sheet Approval Displays an overview of pending time sheet approvals


Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning, graphical layout for Talent Grid &
Compensation, capability to record notes

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

SAP Fiori Apps for employees and managers


SAP Fiori apps provide a simple, easy to use consumer-grade user experience that
work seamlessly across devices desktop, tablet, or smartphone

The SAP Fiori Apps rapid-deployment solution enables you to quickly deploy and
configure a combination of Fiori transactional apps including a number of HR employee
and manager self-services. For further information, see service.sap.com/rds-fiori-apps

The apps that are compatible with employee and manager


self-services contained in the SAP Employee and Manager
Self-Service rapid-deployment solution are listed on the
Service Marketplace service.sap.com/rds-ess-mss
in the Compatible SAP HR Fiori Apps for Employee and
Manager Self-Services document

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

10

Solution in Detail

HCM Core Services for Employee Lanes:


Scope and benefits
The employee self-service component provides Webbased access to HR services for every employee, resulting
in streamlined and automated HR processes. Employees
can access information, tools, and services to manage
their personal information and careers. They can, for
example, change personal information, record working
time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage
their careers. In addition, employees can view and manage
all processes in which they are involved. A team calendar
showing team members absences and new birthday-andanniversary application facilitate team collaboration. The
scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Improve operational efficiency by automating and


streamlining processes and enabling managers and
employees to collaborate
Improve employee productivity by enabling
employees to manage their own information and
processes, such as changing personal information
and submitting leave requests
Improve employee satisfaction by increasing selfsufficiency and reducing dependency on the HR
department

Customer

12

HCM Core Services for Employee Lanes:


In the system
Key functionality
In the My Info lane, employees can choose their
Employee Profile to check:
General information such as time zone, work
center, email address, telephone number in the
About lane
Organizational information such as position,
job, line manager, organizational unit in the
Organizational Assignment lane
In the My Info lane, the employee can update the
following personal information in the Employee
Profile:
Personal data
Address
Communication data
Bank details
Family members and dependents
Internal data
Personal IDs (Asia only)
Alternative names (Asia only)

Employee profile
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

13

HCM Core Services for Employee Lanes:


In the system
Key functionality
In the My Info lane, employees can use the
Organizational Chart button to launch the
Workforce Viewer to:
Check other employees' basic data
Send an e-mail to another employee
Launch an action such as a travel request
In the Search lane, employees can search for
organizational units, positions, employees etc.
In the My Services lane, employees can review
their processes, including:
Displaying an overview of all processes with
employee's involvement
Displaying process details
Withdrawing (canceling) open processes
In the My Services lane, employees can:
View a team calendar
View birthdays and anniversaries of team
members in a calendar
This scope item is mandatory for using employee
self-services with lanes and SAP UI5.

Team Calendar
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Customer

14

Time Management Services for Employee Lanes:


Scope and benefits
Time management functionality in the employee selfservice component extends the processes for leave and
time recording to the employees desktops. Employees
benefit from intuitive Web transactions to record their
working time in a calendar, display time account balances,
and time account data. They can create leave requests
and display their leave overviews. In the interactive
calendar, employees can also display a team calendar,
birthdays and public holidays.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to administer their own leave


requests and time recording with a self-explanatory,
fully integrated Web application

Customer

15

Time Management Services for Employee Lanes:


In the system
Key functionality
In the My Info Lane, employees can:
Display, create and cancel leave requests
Display booked leave and recorded
working time
In the My Services Lane, employees can:
View public holidays
View time account balances
Record working time
View leave balance
Display, create and cancel leave requests

Creating a leave request


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

16

Payments and Benefits Services for Employee Lanes:


Scope and benefits
Employees can use the open enrollment service to enroll
themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to
print out their current enrollments and details about plans
for which they are eligible. Employees can change their
enrollment plan details in the printout and submit the new
details to their employer.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to administer their benefit plans


and view salary and total compensation statements
in a self-explanatory, fully-integrated Web application

Customer

17

Payments and Benefits Services for Employee Lanes:


In the system
Key functionality
In the My Info lane, employees can:
Display their salary statements and view
total compensation statement
Enroll for benefits and print benefit
election form for open enrollment
Maintain personal profile, including
benefits information and dependents and
beneficiaries data
View benefit plans participation

Salary statement
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

18

Travel Management Services for Employee Lanes:


Scope and benefits
In the area of travel and expenses within the employee
self-service component, employees can maintain their
travel profile and submit travel requests, including the
specification of required travel services and requests for
trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and
submit them for reimbursement.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to manage their business trips and


create expense reports based on the configured
functionality in SAP ERP HCM Travel Management

Customer

19

Travel Management Services for Employee Lanes:


In the system
Key functionality
In the My Services lane, employees can:
Access the traveler work center
Display, create and cancel travel
requests
View the status of a travel request
Create travel plans
View the status of a travel plan
Create expense reports
Use an express expense sheet
View the status of a travel expense report
Cancel travel plans

Travel services
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

20

Career and Development Services for Employee Lanes:


Scope and benefits
Career and development functionality enables employees
to:
Search

Empower employees to manage their career and


development through self-service functionality

for new job opportunities and apply for a suitable

job
Carry

out a self-assessment of their own performance


within a predefined performance period
Maintain

their own talent profile, empowering employees


to develop their career

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

21

Career and Development Services for Employee Lanes:


In the system
Key functionality
In the My Info lane, employees can:
Check and edit their Employee Profile
including matching qualifications, missing
qualifications and performance history
In the My Services lane, employees can:
Access a "Career Cockpit"
Maintain personal settings
Maintain a talent profile
Edit your candidate profile
Perform a job search
Apply for a job
View and maintain appraisal documents

Career and development services


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

22

Learning Services for Employee Lanes:


Scope and benefits
Learning functionality enables employees to book courses,
browse a catalog of training courses, view a training
calendar, search for specific courses and view a profile
match-up between the employees qualification profile and
the positions requirements. Employees can navigate to
particular courses and display details of courses including
course duration, percentage completed, location, and
language. Course offerings are classified as Classroom
Trainings, E-Learnings, Curriculums and Course
Programs.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Empower employees to manage their training and


development through self-service functionality

Customer

23

Learning Services for Employee Lanes:


In the system
Key functionality
In the My Learning lane, employees can:
Browse a catalog of training courses and
book courses directly
View a training calendar of booked
courses and available courses
View the top 10 most popular training
courses
Search for specific courses and filter on
aspects such as free seats, location or
language
View a profile match-up between the
employee's qualification profile and the
position's requirements or the
development plan
Display an overview of courses they are
booked on and cancel bookings, if
appropriate
Display a history of courses they have
already completed

2014 SAP AG or an SAP affiliate company. All rights reserved.

Expanded My Learning lane


Customer

24

Work Feed Content for Employee Lanes:


Scope and benefits
Work feeds are notifications that tell the employee about
an occasion or about a task that has to be performed, for
example, an incomplete time recording or expired
qualification.Employees can navigate directly from the lane
to the respective application from the work feeds.
Employees can also subscribe to or unsubscribe from the
feeds and clear work feeds in the expanded lane.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Automatically reminds employees of occasions or


tasks they need to perform thus reducing the
administrative burden on managers and HR
specialists

Customer

25

Work Feed Content for Employee Lanes:


In the system
Key functionality
In the Work Feeds Lane, employees can:
View work feeds, colored by priority and
sorted by date
Navigate directly to the application to
perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work
feeds

Work Feeds for the employee


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

26

HCM Core and Approvals Services for Manager Lanes:


Scope and benefits
The manager self-service component provides Web-based
access to HR services for managers, resulting in
streamlined and automated HR processes. Managers can
access relevant employee information and the applications
needed to execute processes and make decisions about,
for example, compensation planning. In addition managers
can approve processes such as compensation increases,
leave requests, expenses and time sheets. It is also
possible to activate an option for managers to maintain
substitutes and substitution rules. These substitutions
apply for workflow tasks as well as for non-workflow based
tasks and applications. The scope of the self-services
depends on the business processes activated in the SAP
ERP Human Capital Management solution.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Improve operational efficiency by automating and


streamlining processes and enabling managers and
employees to collaborate
Improve manager productivity by enabling managers
to manage processes for their team members, such
as compensation and staffing activities
Help ensure HR process efficiency and effectiveness
through definition of substitution rules for example,
during absence

Customer

27

HCM Core and Approvals Services for Manager Lanes:


In the system
Key functionality
In the My Team lane, managers can:
View an overview of their direct reports on
employee profile cards
View team information such as organizational
units or positions
Display detailed information about an individual
employee in their Employee Profile
Make personal notes about an employee
including attachments and filter icons
Send an e-mail to an employee
Start processes on behalf of employees
Start processes for an organizational unit
Maintain employee data such as address, bank
details on behalf of employees
Start processes for multiple employees such as
a special payment
Compare several employee profiles

Expanded My Team lane


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

28

HCM Core and Approvals Services for Manager Lanes:


In the system
Key functionality
In the My Team Services lane, managers can:
View a team calendar showing absences,
unapproved leave requests, absences to be
deleted, birthdays and anniversaries, course
bookings, travel requests, holidays, nonworking days
Check team attendance
View details of the organizational unit
View and edit position information
In the Substitutions lane, managers can:
Manage substitution rules by choosing a
substitute and assigning tasks at employee and
team level
Switch between their own manager view and
that of the manager they are substituting and
perform the tasks assigned to them

Creating a substitution rule


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

29

HCM Core and Approvals Services for Manager Lanes:


In the system
Key functionality
In the Approvals Lane, managers can display and
process approvals for:
Leave requests
Timesheets
Clock in/clock out corrections
Recruitment requisitions
Travel requests
Travel plans
Travel expense reports
This service is mandatory for using manager selfservices with lanes and SAP UI5.

Expanded Approvals lanes


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

30

Career and Development Services for Manager Lanes:


Scope and benefits
Performance management functionality supports managers in viewing
and managing predefined and flexible performance management
documents, team goals, qualification profiles, and additional appraisal
documents.
E-recruiting functionality supports managers in recruitment activities,
including services for a requisition monitor, questionnaires for candidate
assessment, data overview of published job postings, overview of
requisition requests, creating a requisition request, or specifying a
substitute. The manager creates recruitment requisition requests and
monitors the recruiting process that he or she has initiated.
The talent management business functionality supports managers with
self-services for certain key steps in talent management, including talent
assessment, talent information talent profile and learning services for
employees.

Managers can use self-service functionality to:


Start and complete the performance management processes of
their employees including complete access to performance
management functionality residing in the SAP ERP HCM
solution.
Start the requisition request for job vacancies with complete
access to e-recruiting functionality in the SAP ERP HCM solution
and stay involved in all manager-relevant steps during the
recruitment process.
Plan and finalize compensation management processes and
activities, including complete access to compensation
management functionality residing in the SAP ERP HCM
solution.
Perform talent management related tasks and processes with
complete access to talent management functionality residing in
the SAP ERP HCM solution.

Compensation management functionality supports managers in certain


key steps in compensation management, including compensation
planning, compensation approval, providing a planning overview,
compensation information and compensation comparison.
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

31

Career and Development Services for Manager Lanes:


In the system
Key functionality
Performance management supports managers in
the My Team Services lane, including:
Maintaining and cascading team goals
Assigning, reviewing, editing and approving
performance goals for employees
Releasing appraisal documents
Reviewing and assessing team goals and
employee performance
Calibrating a team assessment
Sending appraisal documents to employees for
final approval
E-recruiting supports managers in recruitment
activities in the My Team Services lane, including
Creating a recruitment requisition request
Viewing their recruitment requisition requests
Viewing published job postings
Viewing the status of candidates assigned to
their recruitment requisition
Assessing candidates and providing feedback
Providing final feedback

Performance management
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

32

Career and Development Services for Manager Lanes:


In the system
Key functionality
Talent management supports managers in talent
management activities in the My Team Services
lane, including:
Viewing talent information in the employee
profile (in the My Team lane)
Viewing a competency matchup
Performing the talent assessment of an
employee
Maintaining the development plan of an
employee
Viewing an employee talent profile
Comparing the talent profiles of employees
Maintaining an employee talent profile on
behalf of employee
Assigning mandatory courses to an employee,
position or organizational unit
Enrolling employees on courses

Talent management
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

33

Career and Development Services for Manager Lanes:


In the system
Key functionality
Compensation management supports managers
in certain compensation management processes
in the My Team Services lane, including:
Viewing compensation profiles of employees
Comparing short profiles of employees
Performing compensation planning for
employees
Viewing a compensation planning overview for
line managers
Processing compensation planning

Compensation planning
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

34

HCM Processes and Forms Services for Manager Lanes:


Scope and benefits
The forms using WebDynpro for the ABAP programming
language can be used to execute processes relating to
personnel administration and organization management.
They are integrated with the back-end system and update
HR master data, depending on the process workflow. The
standard sample forms are delivered for the manager role.

Provide user-friendly forms to managers to start and


manage organizational and employee related
processes

As an alternative to the forms using WebDynpro for ABAP,


you can use SAP Interactive Forms by Adobe.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

35

HCM Processes and Forms Services for Manager Lanes:


In the system
Key functionality
HCM processes and forms supports
managers in administrative services, including
Approve form-based processes started, for
example, by an HR administrator in the
Approvals lane
Search for processes of employee in the My
Team lane
Start process for employee in the My Team
lane
Review employee forms in process in the
My Team Services lane
Start process for my organizational units or
positions in the My Team lane (WebDynpro
ABAP forms only)
Review processes for my organizational
units or positions in the My Team Services
lane
Search for processes for my organizational
units or positions in the My Team lane

People and Organization views in My Team lane


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

36

Reporting Services for Manager Lanes:


Scope and benefits
The reporting service provides managers with a single
point of access to launch their favorite reports. In the
expanded lane, they can see all available reports. Reports
are not deliverd by SAP and can be defined by the
customer.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Provide managers with instant access to reports for


their areas of responsibility.

Customer

37

Reporting Services for Manager Lanes:


In the system
Key functionality
Provides managers with a launchpad to
access favorite reports and all other
available reports.

My Reports lane
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

38

KPI Services for Manager Lanes:


Scope and benefits
The My KPIs lane provides managers with an overview of
the managers favorite KPIs within their area of
responsibility. The coloring indicates the status of the
threshold for this KPI. The manager can open the
expanded lane to see all available KPIs, their current
values, how the thresholds are defined and trend graphs.

The My KPIs and My KPI Monitor lanes support


managers in tracking the efficiency and effectiveness
of HR processes.

The KPI Monitor lane provides an overview of the status of


the KPIs for the managers area of responsibility. Only
KPIs with a defined threshold are tracked. The manager
can open the expanded lane to see the current value, how
the threshold is defined and a trend graph for each KPI.
The KPIs for these lanes are not delivered but must be
defined by the customer.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

39

KPI Services for Manager Lanes:


In the system
Key functionality
In the My KPI and KPI Monitor lanes,
managers can view the status of their
KPIs at a glance and display more detail
in the expanded lane.

KPI Monitor and expanded lane


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

40

Work Feed Content for Manager Lanes:


Scope and benefits
Work feeds are notifications that tell the manager about an
occasion or about a task that has to be performed, for
example, an incomplete time recording for a team member
or closing the appraisal of an employee.Managers can
navigate directly from the lane to the respective application
from the work feeds. Managers can also subscribe to or
unsubscribe from the feeds and clear work feeds in the
expanded lane.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Automatically reminds managers of occasions or


tasks they need to perform thus reducing the
administrative burden on HR specialists and
improving collaboration with team members

Customer

41

Work Feed Content for Manager Lanes:


In the system
Key functionality
In the Work Feeds Lane, managers can:
View work feeds, colored by priority and
sorted by date
Navigate directly to the application to
perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work
feeds

Work Feeds for the manager


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

42

Integration to SuccessFactors for Self-Service Lanes:


Scope and benefits
Integration to SuccessFactors enables you to integrate
specific Web links/URLs in the SAP NetWeaver Portal
component if you operate employee and manager services
in a hybrid model. In this case, you can provide employees
and managers with access to the landing page as well as
SuccessFactors cloud-based services. If, for example, you
are using compensation management software by
SuccessFactors instead of on-premisebased
compensation management software, your managers need
to access the cloud-based solution from within their
manager self-services without being required to log in
twice. This integration is delivered through a single-sign-on
process that is provided by the SAP NetWeaver
technology platform. This scope item provides a reference
to the published cookbook. The integration is only
supported with self-services running in SAP NetWeaver
Portal.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Reference material for setting up hybrid employee


and manager self-service scenarios to provide
complete access to HR functionality independent of
where the application resides

Customer

43

Integration to SuccessFactors for Self-Service Lanes:


In the system
Key functionality
The process flows covered depend on
which SuccessFactors applications are
being used.
The integration included here does not
provide process integration but refers to
an explanation of how you can link
SuccessFactors pages into employee
and manager self-service based on
single-sign-on and SAML.

UI integration to SuccessFactors
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

44

HCM core services in employee self-service:


Scope and benefits
The employee self-service component provides Webbased access to HR services for every employee, resulting
in streamlined and automated HR processes. Employees
can access information, tools, and services to manage
their personal information and careers. They can, for
example, change personal information, record working
time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage
their careers. In addition, employees can view and manage
all processes in which they are involved. A team calendar
showing team members absences and a new birthdayand-anniversary application facilitate team collaboration.
The scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Improve operational efficiency by automating and


streamlining processes and enabling managers and
employees to collaborate
Improve employee productivity by enabling
employees to manage their own information and
processes, such as changing personal information
and submitting leave requests
Improve employee satisfaction by increasing selfsufficiency and reducing dependency on the HR
department

Customer

45

HCM core services in employee self-service:


In the system
Key functionality
Personal information enables employees to
update their personal profile, including:
Personal data
Address
Bank information
Family members and dependents
Communication
Internal data
Personal IDs (Asia only)
Alternative names (Asia only)
My Processes - enables employees to review
their processes, including:
Displaying an overview of all processes with
employee's involvement
Displaying process details
Withdrawing (canceling) open processes
My Team information enables employees to
View team calendar
View birthdays and anniversaries of team

Personal profile
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

46

Time management in employee self-service:


Scope and benefits
Time management functionality in the employee selfservice component extends the processes for leave and
time recording to the employees' desktops.
Employees benefit from intuitive Web transactions to
record their working time in a calendar, display time
account balances, and time account data. They can create
leave requests and display their leave overviews. Intuitive
calendars are available for time entry, public holidays,
team member absences, or birthdays.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to administer their own leave


requests and time recording with a self-explanatory,
fully integrated Web application

Customer

47

Time management in employee self-service:


In the system
Key functionality
Time management in employee self-service
enables employees to:
View a public holiday calendar
View a team calendar
Create leave requests
Display a leave overview and cancel
leave requests
View time account balances
Record their working time in an
interactive calendar view

Recording working time with calendar UI


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

48

Payments and benefits in employee self-service:


Scope and benefits
Employees can use the open enrollment service to enroll
themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to
print out their current enrollments and details about plans
for which they are eligible. Employees can change their
enrollment plan details in the printout and submit the new
details to their employer.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to administer their benefit plans


and view salary and total compensation statements
in a self-explanatory, fully-integrated Web application

Customer

49

Payments and benefits in employee self-service:


In the system
Key functionality
Pay and benefits - enables employees to:
Display their salary statements and view
total compensation statement
Enroll for benefits and print benefit
election form for open enrollment
Maintain personal profile, including
benefits information and dependents and
beneficiaries data
View benefit plans participation

Total compensation statement


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

50

Travel management in employee self-service:


Scope and benefits
In the area of travel and expenses within the employee
self-service component, employees can maintain their
travel profile and submit travel requests, including the
specification of required travel services and requests for
trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and
submit them for reimbursement.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Allow employees to manage their business trips and


create expense reports based on the configured
functionality in SAP ERP HCM Travel Management

Customer

51

Travel management in employee self-service:


In the system
Key functionality
Travel and expenses - enables employees
to plan their travel, including:
Accessing the traveler work center
Creating travel requests
Creating travel plans
Creating expense reports
Using an express expense sheet
Opening a travel profile
Unlocking a personnel number
Deleting travel requests
Canceling travel plans

Traveler Work Center


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

52

Career and development in employee self-service:


Scope and benefits
Career and development functionality enables employees
to:
Search

Empower employees to manage their career and


development through self-service functionality

for new job opportunities and apply for a suitable

job
Carry

out a self-assessment of their own performance


within a predefined performance period
Maintain

their own talent profile, empowering employees


to develop their career

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

53

Career and development in employee self-service:


In the system
Key functionality
Career and development - enables
employees to use certain services from
recruiting, talent management, and
performance management, including:
Viewing and maintaining appraisal
documents
Maintaining a talent profile
Accessing a Career Cockpit"
Performing a job search
Maintaining a candidate profile
Applying for a job (using a reference
code)
Maintaining personal settings

Career and development self-services


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

54

HCM core services and approvals in manager self-service:


Scope and benefits
The manager self-service component provides Web-based
access to HR services for managers, resulting in streamlined
and automated HR processes. Managers can access relevant
employee information and the applications needed to execute
processes and make decisions about, for example,
compensation planning.
Organizational management services enable managers to
display organization and position profiles for the levels of the
organization structure within their areas of responsibility as
well as maintain position details.

Improve operational efficiency by automating and


streamlining processes and enabling managers and
employees to collaborate
Improve manager productivity by enabling managers
to manage processes for their team members, such
as compensation and staffing activities, and perform
organization-related tasks and processes with
complete access to organizational data residing in
the SAP ERP HCM solution
Improve manager satisfaction by increasing selfsufficiency and reducing dependency on the HR
department

Managers also have the possibility to maintain substitutes and


substitution rules. These substitutions apply for workflow tasks
as well as for non-workflow-based tasks and applications.
The scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital
Management solution.
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

55

HCM core services and approvals in manager self-service:


In the system
Key functionality

Enables managers to:


View their organizational units
View and maintain position details
View team details
View employee data
Maintain an employee's profile on the employee's
behalf
Compare up to 5 employees or organizational
objects
Display team calendar e.g. for employees'
birthdays and anniversaries
View team attendance
View time recording status of employees
Perform a competency matchup between an
employee's qualifications and a given position
Define substitution rules and substitutes
View a deadline monitor to keep track of
processes

Managers home page


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

56

HCM core services and approvals in manager self-service:


In the system
Key functionality
Define mandatory courses for specific employees,
positions or organizational units
Enroll employees on courses
Process work items, for example, recruitment
requisition requests
Maintain an employee list for travel processing
Approve travel requests and travel plans
Approve travel expense reports and express
travel expense sheets
Approve leave requests
Approve time sheets
This service is mandatory for using manager selfservice without lanes (in WebDynpro ABAP).

Work Overview
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

57

Performance management in manager self-service:


Scope and benefits
Performance management functionality in the manager
self-service component supports managers in viewing and
managing predefined and flexible performance
management documents, team goals, qualification profiles,
and additional appraisal documents.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Managers can use self-service functionality to start


and complete the performance management
processes of their employees including complete
access to compensation management functionality
residing in the SAP ERP HCM solution.

Customer

58

Performance management in manager self-service:


In the system
Key functionality
Performance management supports
managers in:
Maintaining and cascading team goals
Assigning performance goals to
employees
Releasing appraisal documents
Assessing team goals and employee
performance

Maintaining team goals


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

59

Compensation management in manager self-service:


Scope and benefits
Compensation management functionality supports
managers in certain key steps in compensation
management, including compensation planning,
compensation approval, providing a planning overview,
compensation information and compensation comparison.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Managers can use self-service functionality to plan


and finalize compensation management processes
and activities, including complete access to
compensation management functionality residing in
the SAP ERP HCM application.

Customer

60

Compensation management in manager self-service:


In the system
Key functionality
Compensation management supports
managers in certain compensation
management processes, including:
Viewing compensation profiles of
employees
Comparing short profiles of employees
Performing compensation planning for
employees
Viewing a compensation planning
overview for line managers
Processing compensation planning

Compensation planning
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

61

E-recruiting in manager self-service:


Scope and benefits
E-recruiting functionality supports managers in recruitment
activities, including services for requisition monitoring,
questionnaires for candidate assessment, data overview of
published job postings, overview of requisition requests or
creating a requisition request. The manager creates
recruitment requisition requests and monitors the recruiting
process that he or she has initiated.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Managers can use self-service functionality to start


the requisition request for job vacancies with
complete access to e-recruiting functionality in the
SAP ERP HCM solution. They stay involved in all
manager-relevant steps during the recruitment
process.

Customer

62

E-recruiting in manager self-service:


In the system
Key functionality
E-recruiting supports managers in
recruitment activities, including
Creating a recruitment requisition request
Viewing their recruitment requisition
requests
Viewing published job postings
Viewing the status of candidates
assigned to their recruitment requisition
Assessing candidates and providing
feedback
Providing final feedback

Creating a recruitment requisition


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

63

Talent management in manager self-service:


Scope and benefits
The talent management business functionality supports
managers with self-services for certain key steps in talent
management, including talent assessment, talent
information, and talent profile.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Managers can use self-service functionality to


perform talent management related tasks and
processes with complete access to talent
management functionality and data residing in the
SAP ERP HCM solution.

Customer

64

Talent management in manager self-service:


In the system
Key functionality
Talent management supports managers in
talent management activities, including:
Viewing a competency matchup
Performing the talent assessment of an
employee
Maintaining the development plan of an
employee
Viewing an employee talent profile
Comparing the talent profiles of employees
Maintaining an employee talent profile on
behalf of employee

Talent management
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

65

HCM processes and forms in manager self-service:


Scope and benefits
The forms using WebDynpro for the ABAP programming
language can be used to execute processes relating to
personnel administration and organization management.
They are integrated with the back-end system and update
HR master data, depending on the process workflow. The
standard sample forms are delivered with this package for
the manager role.

Provide user-friendly forms to managers to start and


manage organizational and employee related
processes

As an alternative to the forms using WebDynpro for ABAP,


you can use SAP Interactive Forms by Adobe.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

66

HCM processes and forms in manager self-service:


In the system
Key functionality
HCM processes and forms supports
managers in administrative services,
including:
Maintain and approve work items
Start process for employees
Search for processes of employee
Review employee forms in process
Start process for my organizational units
or positions (WebDynpro ABAP forms
only)
Review processes for my organizational
units or positions
Search for processes for my
organizational units or positions

Starting a process for an employee


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

67

Reports in manager self-service:


Scope and benefits
The reporting service provides managers with a launchpad
to access standard real-time reports in SAP software, such
as employee data and time management, without the
requirement of setting up dedicated reporting applications.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Provide managers with instant access to real-time


data for their relevant areas

Customer

68

Reports in manager self-service:


In the system
Key functionality
Reports Provides managers with a
launchpad to access standard SAP
reports for:
Employee data for example, age and
gender, birthdays, entries and
terminations
Time management for example,
absences quotas, attendance check,
attendances and absences
Education and training for example,
attendance booking, budget comparison,
bookings with history

Launch pad for standard reports


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

69

Reports based on ODP in manager self-service:


Scope and benefits
Managers have direct access to real-time reports, such as
personal data, organizational data, position overview,
attendance and absence quota overview, or overtime
overview.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Provide managers with instant access to real-time


data for the relevant areas

Customer

70

Reports based on ODP in manager self-service:


In the system
Key functionality
Reports based on operational data
provisioning (ODP) - Provides managers with
a launchpad to access employee list reports
for example:
Personal data
Organizational data
Duration of organizational assignments in
company
Position overview
Attendance and absence quota overview
Overtime overview

Launchpad for ODP reports


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

71

Integration to SuccessFactors:
Scope and benefits
Integration to SuccessFactors enables you to integrate
specific Web links/URLs in the SAP NetWeaver Portal
component if you operate employee and manager services
in a hybrid model. In this case, you can provide employees
and managers with access to the SAP ERP Human Capital
Management solution as well as SuccessFactors cloudbased services. If, for example, you are using
compensation management software by SuccessFactors
instead of on-premisebased compensation management
software, your managers need to access the cloud-based
solution from within their manager self-services without
being required to log in twice. This integration is delivered
through a single-sign-on process that is provided by the
SAP NetWeaver technology platform. This scope item
provides a reference to the published cookbook. The
integration is only supported with self-services running in
SAP NetWeaver Portal.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Reference material for setting up hybrid employee


and manager self-service scenarios to provide
complete access to HR functionality independent of
where the application resides

Customer

72

Integration to SuccessFactors:
In the system
Key functionality
The process flows covered depend on
which SuccessFactors applications are
being used.
The integration included here does not
provide process integration but refers to
an explanation of how you can link
SuccessFactors pages into employee
and manager self-service based on
single-sign-on and SAML.

UI links to SuccessFactors
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

73

Package Deployment

rapid deployment of SAP Employee and Manager Self-Service V4.607


Go live in as little as 10-12 weeks
Whats included Service scope
With the rapid deployment of SAP Employee and
Manager Self-Service, customers can provide their
employees and managers access to applications and
services in a tailored consumer-grade interface, quickly.
The service enables companies to benefit from streamlined HR processes in just a matter of weeks.

Accelerators support each deployment activity.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

75

Service Scope
Key deliverables
What does SAP deliver?

The delivery is separated into different parts and will be


delivered with a combination of on-site and remote
services
Initial scoping workshop to confirm predefined
requirements
Provision of project documents: work breakdown structure,
scope document, configuration documentation
Activation and unit test of pre-configured content
Support during testing phases
Knowledge transfer
Go-live support

2014 SAP AG or an SAP affiliate company. All rights reserved.

What do you have to do?

Provide the IT infrastructure (servers)


Install the SAP applications
Provide a project manager, business subject matter
experts and technical IT resources
Migrate the solution to the quality assurance and
productive landscapes
Prepare, cleanse and migrate appropriate master and
transactional data
Conduct the user acceptance testing
Conduct end-user training and change management
Provide post-go-live support

Customer

76

Integration points in scope


Integration
Point

From Product/
Solution

To Product/
Solution

Type

Description

Short
description of
Integration
Point

From SAP product


that integrates

To SAP product
that integrates

Technical
nature of
integration
e.g. ALE

Longer description of scope of integration perhaps covering business


objects or data

Employee
master data

ERP

ERP

Application
integration

Communication infotype required for the self-services to be assigned

Organizational
structure

ERP

ERP

Application
integration

Reporting lines used for manager self-services

Further implementation requirements: The SAP ERP Human Capital Management components that
are accessed through self-services must be implemented as a prerequisite in order to apply the
scope of the rapid-deployment solution.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

77

Service scope options for ESS/MSS with lanesModule Costs


A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.
Scope Options

Required

Scope Items / Functionality delivered

Foundation UI5-1

Mandatory for ESS/MSS with lanes (SAPUI5)

FE0 Core Services for Employee Lanes


FE3 Core and Approvals Services for Manager Lanes

Option UI5-2

Optional for ESS/MSS with lanes (SAPUI5)

FE1 Time Management Services for Employee Lanes

Option UI5-3

Optional for ESS/MSS with lanes (SAPUI5)

FE2 Payments and Benefits Services for Employee Lanes

Option UI5-4

Optional for ESS/MSS with lanes (SAPUI5)

FE4 Travel Management Services for Employee Lanes

Option UI5-5

Optional for ESS/MSS with lanes (SAPUI5)

FE5 Career and Development Services for Employee Lanes

Option UI5-6

Optional for ESS/MSS with lanes (SAPUI5)

FE6 Learning Services for Employee Lanes

Option UI5-7

Optional for ESS/MSS with lanes (SAPUI5)

FG0 Work Feed Content for Employee Lanes

Option UI5-9

Optional for ESS/MSS with lanes (SAPUI5)

FE7 Career and Development Services for Manager Lanes

Option UI5-10

Optional for ESS/MSS with lanes (SAPUI5)

FE8 HCM Processes and Forms Services for Manager Lanes

Option UI5-11

Optional for ESS/MSS with lanes (SAPUI5)

FE9 Reporting Services for Manager Lanes

Option UI5-12

Optional for ESS/MSS with lanes (SAPUI5)

FI0 KPI Services for Manager Lanes

Option UI5-13

Optional for ESS/MSS with lanes (SAPUI5)

FG9 Work Feed Content for Manager Lanes

Option SP

Optional for SAP SharePoint Portal

Microsoft SharePoint Add-on

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

78

Service scope options for ESS/MSS without lanesModule Costs


A service scope option is a combination of scope that can be removed to reduce the service price of the rapid-deployment solution.
Scope Options

Required

Scope Items / Functionality delivered

Foundation WDA-1

Mandatory for ESS/MSS without lanes (WebDynpro ABAP)

F23 Core Services in Employee Self-Service


F43 Core Services and Approval in Manager Self-Service

Option WDA-2

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F40 Time Management in Employee Self-Service

Option WDA-3

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F25 Payments and Benefits in Employee Self-Service

Option WDA-4

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F26 Travel Management in Employee Self-Service

Option WDA-5

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F27 Career and Development in Employee Self-Service

Option WDA-7

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F29 Performance Management in Manager Self-Service

Option WDA-8

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F30 Compensation Management in Manager Self-Service

Option WDA-9

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F31 E-Recruiting in Manager Self-Service

Option WDA-10

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F32 Talent Management in Manager Self-Service

Option WDA-11

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F42 HCM Processes and Forms in Manager Self-Service

Option WDA-12

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F37 Reports in Manager Self-Service

Option WDA-13

Optional for ESS/MSS without lanes (WebDynpro ABAP)

F44 Reports based on ODP in Manager Self-Service

Option SP

Optional for SAP SharePoint Portal

Microsoft SharePoint Add-on

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

79

Software Products and System Landscape

Which software is used?

SAP Solution Manager 7.0 Enhancement Package 1 or SAP Solution Manager 7.1
SAP Enhancement Package 7 for SAP ERP 6.0
HR renewal 2.0
SAP NetWeaver 7.40: Gateway / Web Dispatcher
Adobe Flash Player 9 or higher
Adobe Reader 9 or higher
For use of SAP NetWeaver Portal: SAP NetWeaver 7.4 Enterprise Portal
For use of SAP NetWeaver Business Client: SAP NetWeaver Business Client 4.0 for Desktop
For use of Microsoft SharePoint: Microsoft SharePoint, version 2013

For more detailed information, please refer to the software requirements document.

2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

81

System landscape graphic

Development Environment

Test Environment

Production Environment

SAP ERP Human


Capital Management
6.0 with Enhancement
package 7 and HR
Renewal 2.0

SAP ERP Human


Capital Management
6.0 with Enhancement
package 7 and HR
Renewal 2.0

SAP ERP Human


Capital Management
6.0 with Enhancement
package 7 and HR
Renewal 2.0

Microsoft SharePoint Portal

Microsoft SharePoint Portal

Microsoft SharePoint Portal

SAP NetWeaver
Business Client

SAP NetWeaver
Business Client

SAP NetWeaver
Business Client

SAP NetWeaver Portal

SAP NetWeaver Portal

SAP NetWeaver Portal

Employee/Manager

SAP Solution Manager


2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

82

System landscape graphic


Employee/Manager

Frontend

Microsoft SharePoint
Portal

SAP NetWeaver
Business Client

SAP NetWeaver
Portal
Upload
PFCG Role
To Portal

SAP NWBC Role

Launchpad
Configuration
HTTPS

WDA/UI5 Applications and Configuration layer

Backend

HCM Data/Business scenarios

EA-HR 608

HTTPS

SAP HR 608

SAP NetWeaver 740

SAP Web
Dispatcher

Trusted RFC
Connection

SAP NetWeaver
Gateway 2.0

SAP ENHANCEMENT PACKAGE 7 for SAP ERP 6.0


Relevant for self-services without lanes only (Web Dynpro ABAP)
2014 SAP AG or an SAP affiliate company. All rights reserved.

Customer

83

Thank You!
Contact information:
F name MI. L name
Title
Address
Phone number
2014 SAP AG or an SAP affiliate company. All rights reserved.

SAP Rapid-Deployment solutions


The fastest way to run your business better

2014 SAP AG or an SAP affiliate company. All rights reserved.