Professional Documents
Culture Documents
The Digitization
of Everything
Trends and Success Stories - 2015 EMEA Edition
Table of contents
3
Service Management
10 HP Service Anywhere
11 Automate Everything. Be Continuous.
12 Enterprise DevOps, by design
14 HP Software Services, Education and Support
15 Customer Success Stories
16 Seize the Data: We all need better insights
17 Analytics
18 Enterprise Security
19 Build security into your Apps
20 Summary
Learn more:
Transforming how
we live and work
Creating new
business models
and lowering
barriers to entry
Generating new
digital ecosystems
and insights
Disrupting every
business, in every
industry
As these changes occur, market entry barriers are lowered and a new generation of
business models emerges. These new business models spawn new augmented
products and services, with new insights that fuel growth, profitability and efficiency.
Consumerization is driving change from the outside inand markets are learning to
adapt and change at almost immediate pace, to keep up with the demands of a new
generation of consumers who have never been made to wait and are used to a
timescale from concept to market that can be measured in days not years.
Fluid IT
Agile and fluid
Think brand and revenue
Think continuous
Think days, weeks
The new bi-modal IT environment can be defined as Core and Fluid IT. The first is what we
may think of as a traditional system which offers slower development but stable compute
and solid security. Fluid IT is a reaction to the demands of the modern worldit is all about
speed and agility as concepts are taken to market with ever-increasing speed, starting with
minimal viable products. But this is not a case of old versus new, or good versus bad;
successful businesses are those that learn to implement the 5 key factors for delivering
Core & Fluid IT:
The first area of cooperation and convergence between Core and Fluid IT is Service Brokering
and Cloud. Core IT becomes the provider and Fluid IT the service consumer. The resulting
hybrid services typically need to be performance managed.
Discover how you can succeed in a multi-supplier environment, and build a coherent
roadmap for service integration, through our HP Service Broker Transformation
Workshop.
Click here to download the service brief for more information
6
Fluid IT is
Service Consumer
Single IT
Storefront
Auto-provisioned
Dynamic resource
allocation and flexing
External Cloud
Services
Has your organization kept up with how users interact with IT services?
Take our survey at hp-itsm.com
Service Management
A single point of contact for all core IT processes
IT Operations Management
If you are struggling with complexity, meeting user
expectations, and compliance demands, we can show
you a clear path to bridging the gap to drive business
performance, speed up delivery and manage risk.
HP Service Manager now includes a fresh and superior user experience, extended big data
capabilities, easy-to-use and configure reporting and a simplified request management
process based on Process Designer. You can therefore easily improve your service desk
productivity and increase service quality.
Whats New in Service Manager 9.40
HP Service Manager 9.40 has been designed to improve
the productivity of your IT Service Desk, and to harness the
analytical potential of Big Data. From this video you get a
general feel for the new features of the release.
HP Service Anywhere
HP Service Anywhere provides a self-service ask the experts Google-like experience. This
allows you to deliver better answers, faster, integrated with big data analytics, so you can
improve the quality and speed of your customer service.
We have two 3-minute videos that will give you a bit more background:
HP Service Anywhere Overview
This video gives a brief overview of HPs Service Anywhere.
It details the HP approach to SaaS and why it will mean
better Service Delivery for you organization.
10
Continuous Assessment
Development
Testing
Continuous Operations
Release
Deploy
Vodafone
Vodafone is the leading total telecoms provider in Ireland.
To maintain its leadership position the company needed to
deliver new services faster and to a higher quality while
keeping control of its operating costs in a challenging
economic environment.
BSkyB
Sky is the pioneer of satellite TV in the UK. It is now a tripleplay operator across TV, telephone and broadband, with
10.5m customers.
13
HP Software Education
Your software is only as powerful at its users. This is why
effective training and education is essential. Learn how
HP Software Education can help you maximize your HP
Software investment.
HP Support
Increase uptime, reduce total cost of ownership (TCO) and
drive business outcomes. Visit our website to understand
more about the different options.
ART Trial
Watch HP Adoption Readiness Tool (ART) demo
or try a sample.
14
EVRY
Hear how EVRY achieves up-to-the minute training and
cuts deployment time with HP Adoption Readiness Tool.
Phoenix
Phoenix cuts provisioning time for cloud platforms. HP
Professional Services masterminds successful delivery of
HP Cloud Service Automation.
15
Analytics
Vertica for Analysis at the speed of business
Rapidly derive insights from your data with HP Vertica . Leverage real-time analytics, derive
valuable insights, and rapidly respond to opportunities with Verticas cost-effective as-aService modelwithout investing in software licenses and hardware.
KDDI Case Study
KDDI streamlines data warehouse to improve mobile
services. HP Vertica delivers real-time analysis of huge data
volumes.
17
Enterprise Security
Outthinking the bad guys
The bad guys innovate, and the good guys respond. Enterprises once survived using this
reactive strategy, but to stay ahead of the 21st century adversary, organizations need an
end-to-end cyber-security strategy that makes the entire enterprise ecosystem increasingly
impervious to new cybercrime techniques.
To protect your business from cyber attack, you must understand where you are vulnerable
and structure defenses accordingly.
Outthinking the Bad Guys
To mitigate the risks of increasingly sophisticated,
innovative and persistent threats, we need to change the
way we think about our security programs.
Art Gilliland Outthinking the bad guys Webinar
Banca Intesa
HP solution makes it possible to quickly recognize
suspicious activity on the Internet.
18
Novagalicia
HP solution makes it possible to quickly recognize
suspicious activity on the Internet.
HP Fortify on Demand not only helps us improve application quality in terms of security, it
also increases our developers awareness of security issues and use of best practicesa key
component of PCI compliance.
Roberto Baratta, CISO, Novagalicia Banco
19
Summary
Learn more at
hp.com/software
20
Try now
HP Software
HP Software gives you the power to
transform IT into actionable intelligence
for both Core and Fluid IT infrastructures.
Capitalize on new opportunities, solve
real problems in real time with faster
software solutions and more agile
development.
hp.com/software