Professional Documents
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Ethernet VPN
Contents
FPL FiberNet Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
FPL FiberNet History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Network Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Network Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Network Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ethernet VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Value Added Features in Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Network Overview
In todays increasingly competitive global business environment, customers are constantly
looking to improve operational efficiency by leveraging highly-developed communications
systems. To meet these needs, FPL FiberNet offers highly reliable and feature-rich businesscritical services that will enhance your everyday business operations, geared to exceed your
customer requirements and help you stretch your budget. Since service interruptions have a
costly and disruptive effect on day-to-day operations, selecting a highly reliable and scalable
provider with secure solutions is essential in your fast-paced environment. These enhanced
product solutions offered by FPL FiberNet will allow you to maintain superior customer
relationships and grow your business.
FPL FiberNet offers VPN services that meet and exceed the stringent demands of a variety of
business objectives, recognizing that maintaining a competitive edge can be achieved by taking
advantage of the right IT applications. Enterprises that leverage business critical applications
increase their efficiency and reduce the likelihood of business failure. In selecting such VPN
services, business CIOs consider the following service requirements, all of which are supported
by FPL FiberNet VPN solutions:
In order to meet the requirement of CIOs, FPL FiberNet offers advanced value-added
VPN services:
Ethernet VPN Point-to-Point is a VLL service that emulates the behavior of a lease line
(pseudo-wire).
All services described above are delivered over FPL FiberNets highly reliable Fiber Optic network
enabled by Alcatel-Lucent Service Routing equipment. Our network is protected and diversified
on the following elements: fiber, route, equipment and power, ensuring your solution is highly
reliable and resilient.
Network Architecture
Fig. 1: FPL FiberNets IP/MPLS/Ethernet Network Architecture
Atlanta
Georgia
Jacksonville
Tallahassee
Metro
Orlando
West
(ORLW)
Alcatel-Lucent 7750
Alcatel-Lucent 7750/
7450/7710/7210
Tampa/
St. Pete.
(TAPE)
Alcatel-Lucent
7250/7210/other
Accedian/Other
Sarasota
Subtended
MPLS network
Florida
Subtended
Ethernet
switch
network
Customer
equipment
Metro
West Palm
Beach
(CSE)
MPLS core
network
Fort
Myers
(FMH2)
NAP
Fort
Lauderdale
(FTL2)
Miami
(MIA36)
Customer
equipment
Network Operations
The FPL FiberNet network is proactively monitored by our NOC (Network Operations Center)
24 X 7, 365 days per year. All equipment is presently monitored for service affecting and
performance monitoring threshold alarms. FPL FiberNet conducts preventative exercises on
all network elements in order to proactively correct any deficiencies before they become a
customer affecting problem in the network. Our NOC draws upon a field operations force
comprised of technicians that respond 24/7 and are located in strategic geographic areas to
enable quick response to any trouble that may arise. The focus of FPL FiberNets maintenance
force is to reduce MTTR where possible and meet or exceed the customer SLA requirement.
FPL FiberNet continuously strives to improve the quality of our network and the maintenance
processes to enhance the trouble resolution efforts to minimize adverse effects on customers.
FPL FiberNet implements the Six Sigma quality process for all quality initiatives.
Ethernet VPN
Product Definition
A Virtual Private Network (VPN) service is a private network that shares a common platform with
other users. This service has been popular over the past few years and in parallel there has been
an increasing interest in scalable, end-to-end Ethernet services. Several developments in the
area of VPNs have helped to enable Ethernet-based VPNs. Chief among these are two MPLS
technologies: Virtual Leased Line (VLL) and Virtual Private LAN Service (VPLS).
Virtual Leased Line (VLL or E-Line), also known as Ethernet Point-to-Point VPN
service, emulates the behavior of a leased line between two points. In the industry, this
technology is also referred to as Virtual Private Wire Service (VPWS) or Ethernet over
MPLS (EoMPLS). VLLs use the pseudo-wire encapsulation for transporting Ethernet
traffic over an MPLS tunnel across an IP/MPLS network.
Virtual Private LAN Service (VPLS or E-LAN), also known as Ethernet Multipoint-toMultipoint VPN service, emulates the behavior of a traditional bridge between multiple
points. Ethernet Point-to-Multipoint VPN service can be considered as a special case
of Ethernet Multipoint-to-Multipoint VPN Service with one site designated as the Hub
connected to multiple points.
Service providers can use these technologies to offer advanced services to their customers such
as managed VPN services. Similarly, large enterprises can use these technologies to virtually
segment their networks based on business needs, and across geographical boundaries.
Advantages of Ethernet VPN services:
Offers easy, scalable growth that can be quickly upgraded
Delivers more bandwidth for the money than other data services
Provide QoS / CoS options for various voice, video and data applications
Dedicated full-duplex
MAC addresses
No limit on Point-to-Point topologies
250 limit on multipoint topologies
20ms inter-Metro
30ms Inter-State
Jitter
Packet Delivery
5ms
Network Availability*
99.995%
99.95%
* Some customer sites may require Protection feature in order to achieve this level of network availability
Protection
Jumbo Frame support, with MTU set to 9000 bytes (available only with
1000Mbps ports)
VLAN option for additional services through the same physical port
FPL FiberNets
IP/MPLS/Ethernet
network
Customer
location
(remote office)
FPL FiberNets
IP/MPLS/Ethernet
network
Customer
location
(remote office)
Customer
location
(remote office)
Customer
location
(remote office)
Customer
location
(remote office)
Customer premise equipment
FPL FiberNets
IP/MPLS/Ethernet
network
Unprotected fiber/route
PE
Local fiber
infrastructure Entrance
Protected and diversified
MPLS network: fiber,
power and equipment
NID
CAT5e/MMF/
SMF handoff
NID
CAT5e/MMF/
SMF handoff
Riser
CAT5e
PE
CE
Customer
premise
Unprotected fiber/route
If available, fiber and route diversity can be provided as a value added feature to the Customer
Premise equipment. All or some of the protection options described in figures below may
be available. FPL FiberNet will work with the customer to determine the best protection option.
Other customer specific requirements can be discussed on an individual case basis.
Single entrance and riser are assumed.
Fig. 4a: Protected NID at Customer Premises
Local fiber
infrastructure
PE
Entrance
Protected
fiber/route
Protected NID
Unprotected
route through
single entrance
Unprotected
fiber and route
through riser
CAT5e/MMF/
SMF handoff
Customer
premises
Fig. 4b: Protected Aggregation Switch with Protected Fiber and Route Infrastructure
Local fiber
infrastructure
PE
Entrance
Protected
fiber/route
CE
Unprotected
route through
single entrance
Riser
NID
Unprotected
fiber and
route through riser
CAT5e/MMF/
SMF handoff
Customer
premises
Fig. 4c: Protected by WDM Network for Fiber and Route Infrastructure
Local fiber
infrastructure
PE
Entrance
Protected
fiber/route
WDM
Riser
WDM
Unprotected
route through
single entrance
NID
Unprotected
fiber and
route through riser
CAT5e/MMF/
SMF handoff
Customer
premises
Fig. 4d: Protected Fiber and Route Infrastructure by Ethernet over Sonet (EoS)
Local fiber
infrastructure
PE
Entrance
SONET Protected
NE
fiber/route
Riser
SONET
NE
Unprotected
route through
single entrance
NID
CAT5e/MMF/
SMF handoff
Unprotected
Customer
fiber and
premises
route through riser
Fig. 4e: Protected Fiber Route and Customer Premise Equipment Infrastructure
Local fiber
infrastructure
Entrance
NID
NID
Protected
fiber/route
PE
NID
CAT5e/MMF/
SMF handoff
NID
Unprotected
route through
single entrance
Unprotected
fiber and route
through riser
Customer
premises
Jumbo Frame
The standard Ethernet VPN service has a Maximum Transmission Unit (MTU) of 1546 bytes. For
customers that require a larger MTU, we offer support for Jumbo frames that increases MTU to
9000 bytes; available only with 1000Mbps ports or greater.
Port Upgrade
The standard Ethernet VPN service comes with a 100Mbps port for CIR < 100 Mbps. For
customers that require a 1000Mbps port but do not wish to commit to at least 100Mbps CIR,
we offer a value added feature to upgrade standard 100Mbps port to a 1000Mbps port.
VLAN Service
The standard Ethernet VPN service is provided through a physical port per location. As a value
added feature, multiple services can be delivered to a customer at a single location through the
same physical port. This feature requires that services be tagged at the location with different
VLAN tags so that traffic can be separated by the customer and FPL FiberNet.
Customer equipment
NID
PE
PE
Local network
providing access from
FN to customer
NID
Customer equipment
VLAN 100 =
Ethernet point-to-point VPN
Multicasting
The standard Ethernet VPN service has limited (1 Mbps) multicasting bandwidth. As a value
added feature, multicasting can be supported. This feature may enable customers to multicast
up to CIR.
Note: This feature is only applicable to Point-to-Multipoint and Multipoint-to-Multipoint VPNs
Bursting
Bursting bandwidth is available at best-effort quality up to port speed (100Mbps or 1000Mbps).
Since bursting is best-effort, overall service quality may degrade during periods of bursting
if critical packets are not able to meet required SLAs (i.e. delay, jitter, loss packets, etc.). To
mitigate this effect, customers can prioritize their traffic using Quality of Service feature described
in the next section or below.
Quality of Service
The standard Ethernet VPN service provides for the highest quality of service for the Committed
Information Rate (CIR). However, different types of traffic require different service requirements.
Note: Standard Product Performance SLAs may not be met for Latency and Packet Delivery if QoS is selected and
service experiences congestion.
Service requirement
Suggested classification
Voice
Expedite
CoS1
Video
High priority
CoS1 or CoS2
Preferred data
Low priority
CoS3 or CoS4
Best-effort data
No delay constraints
No packet loss
Best effort
CoS5 or CoS6
CoS Classification
Classification
Intended application
PHB
DSCP
Class selector
CoS1
Interactive voice/
interactive video
EF
46
CS5
CoS2
Delay sensitive
applications (video)
AF41
34
CS4
CoS3
Routing protocol
network control
NC1
NC2
48
56
CS6
CS7
CoS4
Bursty traffic
AF31 (in-contract)
AF32 (out-contract)
26
28
CS3
AF21 (in-contract)
AF22 (out-contract)
18
20
CS2
CoS5
Best effort
BE
CS0
CoS6
Scavenger
non-critical traffic
AF11 (in-contract)
AF12 (out-contract)
10
12
CS1
CoS1, CoS2, CoS3 traffic strictly policed/prioritized with excess traffic dropped
CoS4, CoS5, CoS6 bandwidth sharing calcualted based on BW allocation
(Within each traffic classifation in-contract traffic is favored over out-of-contract traffic)
CoS1
CoS2
CoS3
CoS4
CoS5
CoS6
Multimedia 10-100 by 10
100-500 by 50
500-1000 by 100
5-20% by 5%
5-20% by 5%
5-30% by 5%
5-30% by 5%
5-30% by 5%
30-90% by 10% 30-90% by 10% 30-90% by 10% 30-90% by 10% 30-90% by 10%
0-20% by 5%
20%
10%
5%
5%
Critical
data
N/A
N/A
5-30% by 5%
5-30% by 5%
5-30% by 5%
30-90% by 10% 30-90% by 10% 30-90% by 10%
Business
data
Standard
data
10-100 by 10
100-500 by 50
500-1000 by 100
10-100 by 10
100-500 by 50
500-1000 by 100
10-100 by 10
100-500 by 50
500-1000 by 100
35%
25%
N/A
N/A
N/A
100%
0%
0%
N/A
N/A
N/A
80%
10%
10%
N/A
N/A
N/A
60%
30%
10%
N/A
N/A
N/A
40%
30%
30%
N/A
N/A
N/A
N/A
100%
0%
N/A
N/A
N/A
N/A
90%
10%
N/A
N/A
N/A
N/A
50%
50%
N/A
N/A
N/A
N/A
100%
0%
N/A
*
CoS1, CoS2, CoS3 traffic strictly policed/prioritized with excess traffic dropped
** BW percentage used to calculate bandwidth sharing among remaining Classes of Service (within each traffic classification in-contract traffic
is favored over out-of-contract traffic)
*** Where BW is the CIR for service and XXX is the unique code to differentiate profiles within a QoS package. Additional CoS configurations
may be available on an ICB as custom development projects
10
As a value added feature, we offer the ability for customers on a VPN service to prioritize their
traffic with Quality of Service (QoS) Value Added Feature to get the best Ethernet utilization.
This feature allows the customer to prioritize their traffic in a manner that best matches their
traffic service requirements. This should provide best utilization of bandwidth with minimal
to no impact to applications within the network.
The primary function of QoS features is to differentiate traffic types competing for
bandwidth in a network. Used properly this feature can help the customer forgo
bandwidth upgrades while maintaining performance of mission-critical applications.
However, QoS is not a substitute for sufficient bandwidth. Its features are intended
to provide deterministic behavior during periods of network congestion. This
behavior represents a trade off; usually favoring time sensitive mission critical
applications over less time sensitive or less critical applications during congestion.
11
MPLS Network
Alcatel 7750/7450 Service Platform
Interconnected via 10G links
Protected for power, fiber, route, and equipment
Section 3 Access
Q Does FPL FiberNet support Ethernet, Fast Ethernet and Gigabit Ethernet?
A FPL FiberNet supports Ethernet (10Mbps), Fast Ethernet/FE (100Mbps) and Gigabit
Ethernet/GE (1000Mbps)
Q Does FPL FiberNet support multiple physical interfaces for Ethernet, Fast Ethernet and
Gigabit Ethernet?
A FPL FiberNet supports all the following media, interfaces, connectors at all locations
PORT MEDIA
10BaseTX
100BaseTX
100BaseFX
1000BaseTX
1000BaseSX
1000BaseLX
PHYSICAL INTERFACE
CAT5e cable
CAT5e cable
single-mode fiber
CAT5e cable
multi-mode fiber
single-mode fiber
CONNECTOR
N/A
N/A
LC
N/A
LC
LC
DISTANCE
100m
100m
2km
100m
500m
2km
Note: Cross-connect distance limitations may prevent the use of certain interface types.
12
FPL FiberNet offers the following fractional speeds for 1000Mbps ports; 100-500Mbps
in 50Mbps increments & 500-1000Mbps in 100Mbps increments. These rates can be
specific per VLAN into one common port.
Q Does FPL FiberNet support full GigE (1,000 Mbps) and full FastE bandwidth (100Mbps)
across a GigE or FastE port respectively?
Q What mode does FPL FiberNet support half-duplex, full-duplex or auto-negotiate to fullduplex mode?
Q Does FPL FiberNets Ethernet service support VLAN stacking, translation, or swapping?
A Since FPL FiberNets standard Ethernet service is transparent to customer VLAN
tagging, VLAN stacking, translation, or swapping is not a standard offer from FPL.
However, if a customer needs this type of service, we can work with customer to
customize a solution.
Q Does FPL FiberNet support multiple VLANs over the same physical port in accordance with
IEEE 802.1q standard?
A FPL FiberNet supports multiple services over the same port by VLAN tagging each
services traffic. This service follows IEEE 802.1q standard.
13
Q Does FPL FiberNet support Ethernet priority via the IEEE 802.1p standard?
A FPL FiberNet supports priority of traffic via IEEE 802.1p standard. We refer to this as
QoS or Quality of Service. This is a value added feature which allows customers to tag
their traffic into 6 levels of traffic priority.
Q How does FPL FiberNet treat Spanning Tree BPDU packets; drop, pass, or process?
A In most cases FPL FiberNet will pass Spanning Tree BPDU packets. Some solutions
may require FPL FiberNet to interact with a customer spanning tree domain.
Q Does FPL FiberNet support 802.3ad link aggregation of multiple Ethernet ports? If not, is
your service transparent to link aggregation protocols?
A FPL FiberNet supports link aggregation of multiple Ethernet ports in accordance with
IEEE 802.3ad standard as a value added feature.
14
Section 6 SLA
Q Does FPL FiberNet manage or monitor its network?
A FPL FiberNet monitors the network from our NOC which operates 7x24x365.
Q What are FPL FiberNets Service Level Agreements (SLA) for its Ethernet service?
A These are available in MSA in greater detail but a summary version is as follows;
Latency (RTD)
Jitter
Packet Delivery
Network Availability
Mean Time to Respond (MTTR)
Credits for not meeting any of the above apply but are limited for customer provided power
failure, fiber cuts of un-protected services, or fiber cuts of un-diversified entrance and/or
risers conduits.
For more information call your sales executive or 1-866-STRANDS and visit us at www.fplfibernet.com
15
Acronyms
ARP - Address Resolution Protocol
CAT5 Category 5 Network Cable
CAT5e Category 5 Enhanced Cable
CE Customer Edge
CIR Committed Information Rate
FX Fiber Transmission (MMF)
HSRP Hot Standby Protocol
IEEE International Electrical and Electronics Engineering Association
IP Internet Protocol
L1 Layer 1, Physical Layer
L2 Layer 2, Data Link Layer
LAG Link Aggregation Group
LAN Local Area Network
LED Light Emitting Diode
LC Lucent Connector (uses a 1.25 mm ferrule)
LX - Fiber Transmission (SMF, Long Reach, Long Wavelength, Laser)
MAC (addresses) Medium Access Control
Mbps Megabits per Second
MMF Multi Mode Fiber
MPLS Multi Protocol Label Switching
MSA Master Service Agreement
MTTR Mean Time to Respond
MTU Maximum Transmission Unit
NAT Network Address Translation
NID Network Interface Device
NOC Network Operations Center
PE Provider Edge
PIR Peak Information Rate
PM Performance Monitoring
QoS Quality of Service
RTD Round Trip Delay (latency)
SLA Service Level Agreement
SMF Single Mode Fiber
16
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