Professional Documents
Culture Documents
I. Organization
A. Management
The key to the management of quality lies in objectives and organizational structure.
Corporate policy should include the broad principles common to good quality
programs. The organizational structure should clearly define the line of authority and
responsibility for quality.
1. How well does corporate policy/objectives provide for effective quality
control?
2. How well does the organizational structure define quality responsibility and
authority?
3. How well is the QA/QC unit organizationally separate from the unit performing
the manufacturing operations?
4. Is there an adequate ratio of management personnel to manufacturing
personnel?
5. How well does the organizational structure provide for access to top
management?
6. How well does the company self audit for quality, including documentation and
follow up audits?
7. How well is the audit information used to define and implement corrective
action?
II. Facilities
The manufacturing, inspection, and all areas of the facility must be well designed,
organized and clean. Equipment must be maintained and environmental controls
employed.
1. How clean are the facility (storage, manufacturing, and inspection) areas?
2. How clean are areas of the facility (offices, restrooms, break rooms, etc.)?
3. How adequate are procedures for cleaning, sanitation, and pest control?
4. How well are they followed?
5. Do the major areas have space to do the job required?
6. How organized do the major areas appear to be?
7. How well does the construction and placement and installation of
equipment appear?
C. Training/ Personnel
Trained personnel in adequate numbers are needed to produce a quality product.
Adherence to corporate policies and GMPs regarding cleanliness, garments and
personal habits is essential.
1. How well does it appear that there are an adequate number of people to do
the job (whole plant)?
2. How well does it appear that there are an adequate number of QC
personnel?
3. How adequate are procedures governing the training of personnel?
4. How well are they followed?
5. How well are training sessions documented?
6. How well do people adhere to policies regarding cleanliness, personal
habits (i.e., smoking) and wearing of proper garments/uniforms?
Comments:
IV. Manufacturing
A. Calibration
Periodic inspection and calibration of tools, gages, testers, and equipment is vital to
the production of a quality product. Inaccurate measuring instruments may lead to the
acceptance of defective material.
1. How adequate are the calibration procedures
2. How well are they followed?
3. How adequate is the amount of calibration done on each piece of
equipment?
4. How well do standards conform/trace back to National Standards?
5. How suitable are the tools/equipment used based on their intended use?
6. How well is the computer software validated?
C. Processing
In-process inspection, whether by the operators or by QC inspectors, is one of the best
ways to achieve a quality product. Many quality characteristics cannot be evaluated in
the end product and therefore must be verified during the production process.
1. How adequate are the in-process procedures and/or process specifications?
2. How well are they followed?
3. How adequate are the inspection areas and equipment?
4. How complete are in-process inspection reports/files?
5. How well are inspection results used for corrective action?
6. How well are process capabilities established and maintained?
7. How adequate are the procedures for review and processing?
8. How well are they followed?
9. How well are labels controlled?
Comments:
D. Final Inspection
Final inspection and testing are necessary to ensure the acceptability of the product.
Rejections at the finished level should be investigated thoroughly and corrective
actions implemented.
1. How adequate are the procedures used for the final inspection of finished
product?
2. How well are they followed?
3. How well are certifications and in-process inspection records used in the
final acceptance decisions?
4. How well are inspection results used for corrective action?
5. How well are finished goods rejections investigated?
Comments:
E. Distribution
1. How is the traceability of the material/product maintained throughout the
distribution chain?
2. Are there appropriate controls in the distribution chain to allow product
recall if required?
3. Is product reconciliation maintained throughout the distribution chain?
4. Who owns the various segments of the distribution supply chain?
5. What are the notification steps in the event of a distribution/supply failure
and compromise?
6. Who is responsible for investigating distribution/supply chain issues?
Comments:
V. Laboratory
The laboratorys responsibility is to ensure the product manufactured is of the
appropriate quality and efficacy.
1. How adequate is the GLP SOP?
2. Tour the lab. Is the lab clean and neat with enough space for the number of
personnel using the lab as well as adequate space for the equipment necessary
to perform testing required?
3. Review the reference standards SOP. How well is the procedure followed
in reference to storage of the standards and labeling?
4. Review calibration and maintenance of lab equipment SOP. How well is
the procedure followed when maintenance and calibration records of lab
equipment are reviewed?
5. Are there specifications available for raw materials, in process materials
and finished product? Review test records for raw materials, in process
materials and finished product. Are records complete and do they satisfy the
requirements of the specifications?
6. Are reagents used in the lab within expiry date? How is expiry date
determined if not by the manufacturer?
7. Review equipment qualifications. Are the qualification records up to date
and complete?
8. Are reserve samples of raw materials and finished product kept? Are
finished product reserve samples stored under conditions specified by the
product label?
9. Review lab investigations SOP. How well is the SOP followed with
regards to client notification, timely closeout and CAPA resolution?
Comments: