Meter Box Location Handbook

Meter Box Location Handbook
Document Code: NCN RF08
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Table of Contents
1
1.1
1.2
1.3
1.4
1.5
1.6
2
2.1
2.2
2.3
3
3.1
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
3.2.8
3.2.9
3.2.10
3.3
3.3.1
4
4.1
4.2
4.2.1
4.2.2
4.3
4.3.1
4.3.2
4.3.3
4.3.4
4.3.5
4.4
4.4.1
4.5
4.6
4.6.1
4.6.2
4.6.3
4.7
4.8
4.9
Introduction ..........................................................................................................................5
Background ..........................................................................................................................5
Purpose .................................................................................................................................5
Key Benefits .........................................................................................................................5
Glossary ................................................................................................................................ 6
Contact Information .............................................................................................................6
Additional Information .........................................................................................................6
Gas Availability and Meter Box Accessibility .....................................................................7
Determining Gas Availability ............................................................................................... 7
Accessibility .........................................................................................................................9
Pre-Laid Services with Retaining Walls ..............................................................................9
Meter Box Locations ..........................................................................................................11
Principal Frontage - Definition .......................................................................................... 11
Principal Frontage - Examples .......................................................................................... 12
Standard L-Shape House .....................................................................................................12
Standard L-Shape House with Corner Window ....................................................................13
Narrow Cottage Block ..........................................................................................................14
Rear Laneway (Must Determine Gas Availability) .................................................................15
Pre-Laid at Top of Stairs.......................................................................................................16
Elevated Lot with Retaining Walls ........................................................................................18
Carport .................................................................................................................................19
House with Perimeter Fence and Locked Gate ....................................................................20
House with Swimming Pool ..................................................................................................21
Property without Street Frontage or Gas Availability............................................................. 22
Designated Boundary Connection Areas .........................................................................24
Gas Services to Large Rural or Semi-Rural Lots ..................................................................24
Meter Box Installation Requirements ................................................................................25
Meter Box Dimensions .......................................................................................................25
Security for Gas Meter Box and Enclosure ......................................................................27
Viewing Apertures for Locked Enclosures ............................................................................27
Mandatory Lock Requirements ............................................................................................. 27
Recessed Gas Meter Box...................................................................................................28
AL8 Meter Box (Partially Recessed) .....................................................................................28
AL12 Meter Box (Partially Recessed) ...................................................................................28
AL8 Dual Gas and Electric Meter Box (Partially Recessed) ..................................................29
AL12 Dual Gas and Electric Meter Box (Partially Recessed) ................................................29
Meter Box (Fully Recessed) .................................................................................................30
Locating a Gas Meter Box Away from Openings into a Building ....................................31
Window Within Meter Box Exclusion Zone ...........................................................................31
Meter Boxes on NIB Walls (Recommended Alternate Meter Box Position)....................32
Gas Meter Boxes Mounted on Free Standing Walls .........................................................33
Protection for Gas Meters.....................................................................................................35
Gas Meter Boxes Mounted adjacent to Electrical Power Domes ..........................................37
Gas Service Riser and Footing Requirements ......................................................................38
Connection to Commercial Properties (AL8, AL12 or AL18 Gas Meters) .......................39
Meter Boxes Installed Inside a Commercial Building ......................................................39
Vent Line Requirements ....................................................................................................40
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5
Meter Box Restrictions and Installation Responsibilities................................................41
5.1
Requirements of the Responsible Person ........................................................................41
5.1.1
Avoiding Delays in Gas Service Installation ..........................................................................42
5.1.2
Internal Property Reinstatement ........................................................................................... 42
5.2
Meter Box Location Restrictions (AS/NZS 4645) .............................................................. 43
5.3
Other Location Restrictions .............................................................................................. 43
5.3.1
Service Regulator Installation Restrictions (AS/NZS 4645) ...................................................43
5.3.2
Meter Box on Exterior Wall ...................................................................................................44
5.3.3
Meter Box Restrictions in Other Localities ............................................................................44
5.4
Obstructions (When Meter Boxes Cannot be Installed on Dwellings) ............................ 45
6
Connections to Residential Strata Titled Developments .................................................47
6.1
Open Trench Booking Process .........................................................................................47
6.1.1
AGA Minimum Plan Criteria ..................................................................................................48
6.2
Open Trench Prerequisites ................................................................................................ 51
6.3
Open Trench Criteria ..........................................................................................................51
6.4
Backfilling Open Trench ....................................................................................................52
6.5
Substandard Open Trench.................................................................................................53
7
Meter Banks and Enclosures............................................................................................. 55
7.1
Banks of Meter Boxes ........................................................................................................55
7.2
Meters in Recesses (Enclosures) ......................................................................................57
7.3
Banks of Meters Mounted on AGA Approved Brackets in Building Recesses ..............59
7.3.1
Depth and Height of Recesses ............................................................................................. 60
7.3.2
Inside the Recess .................................................................................................................60
7.4
Doors and Ventilation ........................................................................................................61
7.5
Floor Finishes .....................................................................................................................62
7.5.1
Security Access ....................................................................................................................62
7.5.2
Signage ................................................................................................................................ 62
8
Related Documents ............................................................................................................63
9
Disclaimer ........................................................................................................................... 65
Appendices ......................................................................................................................................67
Gas Connection Checklist ...............................................................................................................69
Gas Service Installation On Hold Form .......................................................................................... 71
SafetyGram.......................................................................................................................................73
Feedback Form ................................................................................................................................ 75
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Introduction
This Handbook provides guidance for installing your natural gas meter box and service for
safe, reliable and efficient connection to ATCO Gas Australias (AGA) natural gas distribution
network. It is not to be used for guidance when referring to AGAs Albany Liquefied
Petroleum Gas (LPG) network due to specific issues with heavier than air LPG and allowable
meter box positions.
AGA aims to continuously improve its new connections process by outlining the installation
process and compliant meter positions to streamline the connection process and help avoid
delays or further additional work and costs being incurred by the requestor.
The Feedback Form, which is located in the Appendices at the end of this Handbook, can be
used to provide improvement suggestions to AGA.
This Handbook must be considered a live document and is therefore subject to change.
1.1
Background
The design and construction of developments in Western Australia has provided the gas
industry with many challenges in maintaining compliance with Australian Standards when
positioning customer gas meters. AGA wishes to work proactively with industry to find
resolutions and avoid confusion about gas services and metering apparatus.
New developments typically have buildings that occupy a larger portion of the block and
there are an increasing number of developments located in elevated positions. The changing
designs of these developments can compromise standard meter box locations. AGA wishes
to avoid delays by providing information to the industry at a design stage, eliminating costly
alterations and variations during construction.
1.2
Purpose
This Handbook will reduce the confusion and inefficiencies that may be experienced by
providing a clear point of reference for developers and the construction industry. It will also
assist the construction industry in designing the layout of buildings to accommodate a
compliant gas connection.
1.3
Key Benefits
Key benefits to the construction industry are:
Provision of clear information surrounding AGA connection processes
Readily available information at design stage, eliminating costly alterations and

variations during construction
Improved line of communications with AGA
Reduction in connection time
Reduction in jobs placed on hold due to obstructions or non-conforming meter box

positions
Inclusion of Gas Service Installation On Hold Form to provide permission to lift paved
surfaces when required.
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1.4
1.5
Glossary
Term
Reference
AGA
ATCO Gas Australia
Responsible Person
Developer, Builder, Gas Fitter, Owner or Customer
PLS
Pre-Laid Service
PLSS
Pre-Laid Service Under Stairs
Contact Information
Contact Information
ATCO Gas Australia enquiries:
Phone: 13 13 56
ATCO Gas Australia website:
www.atcogas.com.au
Dial Before You Dig (DBYD):
Phone: 1100 or www.1100.com.au
Section
Phone
Email
scheduling@atcogas.com.au
Scheduling Centre:
13 13 56
Engineering Services:
1.6
engineering.services@atcogas.com.au
Additional Information
Refer to the Related Documents section (page 63) for a list of standards and legislation
Refer to the Appendices section (page 67) for the printable forms, checklists and other
information
Refer to the Connection Process Handbook for a step-by-step guide to connecting

customers to the AGAs reticulated natural gas network
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Gas Availability and Meter Box Accessibility

This section provides information on meter box accessibility, gas availability and pre-laid
services.
2.1
Determining Gas Availability

The gas network connection point is normally pre-determined by the location of a PLS or
PLSS, prior to selecting an approved meter box location.
Gas Connections without PLS
Where there is no PLS such as in established subdivisions/ developments, the proposed

gas network connection point in the main roadway (or rear lane in some cases) must be
determined and pre-approved by AGA. Never assume that a gas network connection
can be provided to a specific location without prior approval.
Gas Connection using PLS
In the majority of new subdivisions a PLS or PLSS is installed in a common trench to the
boundary line of a property when the subdivision is constructed.
Figure 1 shows a plan from the AGA Gas Network Information System, (available through
DBYD) and an example of a new subdivision where gas mains have been installed in road
reserves, including rear laneways, to both typical flat lots and elevated lots. The PLS symbol
indicates the side of the lot where the service has been installed with one PLS normally
supplying two lots. The meter position must allow direct (straight) access to the PLS
ensuring no part of the gas service is covered by a future building structure, (e.g. a carport or
garage).
Figure 1 Plan Showing Gas Mains and Pre-Laid Service Locations

Note:
Please be aware that unless there are measurements shown on the DBYD plans,
the PLS or PLSS will be installed as shown in Figure 2 Standard Lot Service
Locations (Flat Lots) Plan View and Figure 5 Pre-Laid Gas Services Installed
Under Stairways.
Please ensure consideration is given when installing the meter box in a position
where it is possible to connect the gas service.
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Figure 2 Standard Lot Service Locations (Flat Lots) Plan View
Figure 3 Typical Connection to a Pre-Laid Service

When the service is to be connected to a PLS, (generally in new subdivisions) the service is
laid in a straight line from the PLS or PLSS to the meter box position at a depth of 600mm.
Where a gas service is to run from the PLS under a driveway, it is advisable that the service
installation is scheduled and completed prior to the construction of the driveway. If this is not
achievable, permission to lift the driveway will be sought prior to proceeding.
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2.2
Accessibility
Accessibility to gas meter boxes must be maintained for the provision of:
Gas service pipe installation
Emergency shut-off
Maintenance
Meter reading
Inspection
A minimum 600mm clearance must be maintained in front of the gas meter box at all times.
2.3
Pre-Laid Services with Retaining Walls

With the introduction of retaining walls into subdivisions, gas services have been catered for
in a variety of methods.
Established Subdivisions with Retaining Walls
The typical PLS alignment method had the gas service installed beneath the retaining
wall and looped back to service alignment. This method is no longer approved for
use and will not be accepted.
New Subdivisions with Retaining Walls
The PLSS method has the gas service installed beneath the retaining wall stairs,
terminating at top of stairs. Refer to figures in section 3.2.5 Pre-Laid at Top of Stairs.
The rear laneway method has the gas service installed from the rear laneway to the
typical PLS alignment.
The Responsible Person should determine the PLS or PLSS location on the lot being
developed when determining the meter box position on a new dwelling.
The AGA will only connect to the PLS or PLSS (if installed) located inside the lot boundary
as per the PLS or PLSS design which was installed to that lot at development stage.
The Responsible Person must ascertain the PLS or PLSS location and ensure accessibility
for gas service pipe installation to the meter box position.
If a gas meter box is located in a position which may become inaccessible, then the AGA will
not approve the connection to proceed.
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Figure 4 Stairways at Front of Properties
Figure 5 Pre-Laid Gas Services Installed Under Stairways
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Meter Box Locations

This section sets out requirements to facilitate your connection to the gas network.
3.1
Principal Frontage - Definition

Principal frontage is defined as being the most forward portion, point or corner of the
elevation where gas is available and/or catered to the block.
The Responsible Person must determine where gas is available along the principal frontage
(i.e. straight connection or PLS).
Note:
The line of service between the gas meter box and the gas connection point is to be
considered, ensuring the route is free from hazards/obstructions and is straight.
It is important that gas meter boxes are installed in a location on or within 1m of the principal
frontage of a property.
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3.2
Principal Frontage - Examples

This section provides diagram examples of several typical house designs indicating the
principal frontage on each. The diagram legend below provides information on symbols and
colours used.
3.2.1
Standard L-Shape House
Figure 6 L-Shape Standard
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3.2.2
Standard L-Shape House with Corner Window
Figure 7 L-Shape Standard (with corner window)
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3.2.3
Narrow Cottage Block
Figure 8 Narrow Cottage Block

Installation and accessibility of the gas service must be taken into consideration with regards
to distance between the meter box and the boundary fences and walls.
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3.2.4
Rear Laneway (Must Determine Gas Availability)
Position B in diagram above
Position E in diagram above
Figure 9 Rear Laneway
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3.2.5
Pre-Laid at Top of Stairs
Figure 10 Pre-Laid at Top of Stairs (Double Stairway)

1.5m is the minimum house front wall setback distance required to physically install a gas
service, avoiding retaining wall backing blocks and ensuring safe separation from the house
slab is maintained.
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Figure 11 Pre-Laid at Top of Stairs (Straight On Single Stairway)
Figure 12 Pre-Laid at Top of Stairs (Parallel Single Stairway)
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3.2.6
Elevated Lot with Retaining Walls
Figure 13 Elevated Lot with Retaining Walls
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3.2.7
Carport
Figure 14 Carport
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3.2.8
House with Perimeter Fence and Locked Gate
Residential
Commercial
Figure 15 House with Perimeter Fence and Locked Gate

(Position F in diagrams above)
Note:
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Meter boxes are not permitted behind a perimeter fence. If a perimeter gate is to be
installed and locked, preventing access, position F is the only option available.
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3.2.9
House with Swimming Pool
Figure 16 House with Swimming Pool

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A gas service line must not travel through any part of a pool enclosure. Should any
future works position the gas service inside the pool area, the Responsible Person
must complete an Alter Gas Meter/Service Position Request Form.
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3.2.10 Property without Street Frontage or Gas Availability

Where a gas connection cannot readily be made because there is no street frontage or gas
availability in a rear laneway, the following conditions apply:
The meter box must be located on the boundary line or as close as reasonably practical
to where gas is available up to a maximum distance of 1m from the boundary line
Meter box position must remain readily accessible for emergency and maintenance
purposes
Obstructions and site conditions are to be taken into account as the above may not be
applicable in all scenarios
A Green Title subdivided block must have direct access to a gas main via direct street
frontage. Access via an easement or across another property is not acceptable
For a strata property requiring a gas connection in or through common property, written
approval from the Strata Company (Body Corporate) is required
For a strata property requiring a gas connection in or through an adjoining lot (in the
same strata scheme), an appropriate easement must be available and approval from
the Strata Company (Body Corporate) is required
If a gas mains extension is required, it will only be installed within public dedicated roads
or public dedicated right-of-ways. Installations will not be permitted within private roads
or private or right-of-ways. As a general rule, gas mains will not be installed within
existing roads or right-of-ways less than 6.01m wide unless there is no alternative route
or means of obtaining safe access as determined at the discretion of the AGA.
Figure 17 Property without Street Frontage or Gas Availability
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The AGA will not install a new gas service line which crosses through an adjoining lot in
order to provide a service to subdivided property. However in some circumstances the AGA
may, at its absolute discretion, determine that a new gas service line can be installed where
it crosses another property.
Examples of factors that may be taken into consideration by the AGA:
There is an existing gas service line or meter that needs to be relocated
Written agreement has been obtained from all affected Responsible Persons in relation
to the location of the service line
In an existing strata scheme, written agreement has been obtained from all affected land
owners in relation to the location of the gas service line
Whether easements have been obtained
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3.3
Designated Boundary Connection Areas

Some areas in the Perth hills are designated as boundary connection areas. In these areas,
the standard meter box should be located on the main fronting boundary line of the
Responsible Persons property or in an open trench provided to the meter box position. Refer
to Figure 18.
3.3.1
Gas Services to Large Rural or Semi-Rural Lots

The meter box should be mounted on the main fronting boundary line of the Responsible
Persons property. Alternatively, it may be mounted on the building at a maximum distance
of 30m from the boundary (measured in a straight line). This also applies to house-behindhouse or battle-axe block connections.
All the following conditions must be met:
A suitable straight and direct trench is to be provided from the boundary to the meter
location by the Responsible Person
The route shall, as far as practicable, be at right angles to the gas main or as directed by
the AGA
The bed of the trench shall be soil that is free from rock or other sharp formation that
may cause damage to the Polyethylene (PE) gas service pipe
The minimum depth of cover is 600mm
Figure 18 Meter Box Mounted on Building (Maximum 30m Set Back)

A front boundary connection is the preferred option when the principal frontage is greater
than 20m from the boundary line.
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Meter Box Installation Requirements

This section provides general information for gas meter boxes which must meet all ATCO
Gas Australia design (dimension, ventilation, security, material) and mounting requirements.
4.1
Meter Box Dimensions
AL8 gas meter boxes are most commonly

fitted to residential homes or small
businesses. The box is two standard bricks
wide by six courses high.
Figure 19 AL8 Single Gas Meter Box
AL12 meter boxes are fitted to small

commercial installations or larger homes
where many appliances are installed.
Figure 20 AL12 Single Gas Meter Box
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AL8 dual gas and electricity meter boxes

are commonly fitted to new residential
installations. A separate single box may
also be installed if required.
Figure 21 AL8 Dual Gas and Electricity Meter Boxes
An AL12 dual gas and electricity meter

boxes may be fitted to small commercial
installations or larger homes where many
appliances are installed. A separate single
box may also be installed if required.
Figure 22 AL12 Dual Gas and Electricity Meter Boxes
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4.2
Security for Gas Meter Box and Enclosure
4.2.1
Viewing Apertures for Locked Enclosures

Approved viewing apertures are mandatory on gas meter boxes that are to be fitted with
locks. The viewing aperture must be placed so that the meter index can be read without
having to unlock the gas meter box door; and verified by the relevant utility (gas/electricity)
AGA.
Figure 23 Meter Box Viewing Apertures
4.2.2
Mandatory Lock Requirements

The following mandatory lock requirements ensure prompt access for the AGA (to any
compartment, enclosure or meter box) for maintenance and emergency purposes. Locks not
meeting these requirements or otherwise restricting AGA access will be removed. Locks
must be fitted prior to the gas connection taking place.
The lock (barrel or pad-lock) must have the ability to be accessed by the following two keys:
1.
Y07 Profile Master Key.
2.
Western Australia Services (Lock) Master Key.
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4.3
Recessed Gas Meter Box

A gas meter box may be surface mounted or semi-recessed and must satisfy the location
requirements set out below when mounting on the principal frontage of a building.
4.3.1
AL8 Meter Box (Partially Recessed)
Dimension A - Must be no less than

200mm and no greater than 1500mm
Dimension B - Must not exceed
1000mm
Dimension C - The front of the box
must be no less than 125mm from the
face brickwork if the box is partially
recessed into a wall
Figure 24 AL8 Meter Box (Partially Recessed)
4.3.2
AL12 Meter Box (Partially Recessed)
Dimension A - Must be not less than

300mm and no greater than 1m
Dimension B - Must not exceed 1m
Figure 25 AL12 Meter Box (Partially Recessed)
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4.3.3
AL8 Dual Gas and Electric Meter Box (Partially Recessed)
Dimension A - Should be no less than

Figure 26 AL8 Dual Gas and Electric Meter Box (Partially Recessed)
4.3.4
AL12 Dual Gas and Electric Meter Box (Partially Recessed)
Dimension A - Should be no less than

Figure 27 AL12 Combined Gas and Electric Meter Box (Partially Recessed)
Dual Gas and Electric Meter Boxes Dimension A height is set by the relevant power
authority.
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4.3.5
Meter Box (Fully Recessed)

Fully recessed gas meter boxes are not
recommended due difficulties with gas service
pipe connections. Specific conditions must be
met where failure to comply will result in
delays and mandatory solutions being applied.
Conforming Installation
(recess sealed from cavity)
Meter box must not be acting as a

support for brickwork
A recess, the full width of the meter

box, must be created. This recess
must be continued below ground level.
The recess must have all cavities

sealed.
The recess must have full finish

applied (i.e. render face brick) prior to
installing gas
No panel is permitted over the recess
Provision for securing the service riser

must be provided on the left hand side
of the meter box (bolts to be installed
prior to installing box).
Full separation must be provided from

the electric installation
Non-Conforming Installation
(other services installed)
Figure 28 Meter Box (Fully Recessed)

In all locations, the gas service riser (on left hand side of gas meter box) must not be
recessed into a wall and shall be left outside of the face of the wall for maintenance
purposes.
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4.4
Locating a Gas Meter Box Away from Openings into a Building

Gas meter positions (including meter boxes) must have a minimum clearance of one (1)
metre to any door, opening window, mechanical air inlet (including air conditioners) or any
other opening into a building. Refer to AS/NZS 4645.1:2008 Gas Distribution Networks,
Appendix K - Consumer Billing Meters.
Figure 29 Distances from Openings into the Building
4.4.1
Window Within Meter Box Exclusion Zone

Windows within the exclusion zone must be permanently fixed so they cannot open. Refer to
Figure 30. Permissible compliance methods are as follows:
Reversing the openable portion of the window
Permanently fixing the window closed with a minimum of two (2) rivets or non-retractable
screws in three (3) sides of the openable window portion. There must be a minimum
quantity of six (6) permanent fixtures.
Note:
A signed approval must be granted by the AGA before proceeding with any meter
positions within 1m of altered building windows or openings. Approval of acceptable
window fixing is at the discretion of the AGA.
Figure 30 Permanently Fixing Window within Exclusion Zone
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4.5
Meter Boxes on NIB Walls (Recommended Alternate Meter Box Position)

A NIB wall is a term used in construction processes for a short section of wall that protrudes
out at 90 degrees and adjoins the main building.
NIB walls are the preferred installation design where no other acceptable meter box
locations exist or where the line of service cannot be connected.
Figure 31 NIB Wall
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4.6
Gas Meter Boxes Mounted on Free Standing Walls

Figure 32 is only to be used to assess brick wall pillars with a view to reducing safety risks for
the AGAs employees and contractors (AGA personnel) when working on or near such pillars
(including in relation to laying, connecting, disconnecting, repairing or maintaining gas
service pipes, meters or other service apparatus). AGA personnel are generally instructed
not to work on or near brick wall pillars that do not meet the minimum requirements in this
diagram. Figure 32 is not for any other use.
Where possible free standing walls should be avoided and NIB walls used. Refer to section
4.5 Meter Boxes on NIB Walls (Recommended Alternate Meter Box Position).
Figure 32 Free Standing Wall Housing Gas Meter Box

(reference only not for construction)
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As noted in section 9 of this document, due care and caution should be exercised by
anyone working on or in the vicinity of walls, pillars and other constructions. Safe work
instructions and procedures should be followed at all times.
You should conduct your own independent due diligence checks and verifications, and
obtain your own independent design advice from relevant competent engineering experts
and other professionals. This includes ensuring the stability, structural integrity, support,
durability, performance, drainage, safety, quality, adequacy, fitness for any purpose and
compliance with all relevant laws, standards and codes. It applies to all Responsible
Person constructions including any wall or pillar location, footings, foundations,
protections, materials and any equipment, fittings, wires, cabling, pipes, conduits or
apparatus (including any meter-box) to be used, applied or installed in relation to those
construction; and for maintenance, upkeep, repair, monitoring and checking on an
ongoing basis of any such constructions.
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4.6.1
Protection for Gas Meters

Gas meter (and meter box) location safety is the first priority and will be enforced prior to any
meter protection options being considered. Always locate your meter box away from traffic
areas.
If the gas meter or box is not situated in a protective recess and there is likelihood of
vehicular damage (e.g. adjacent to a driveway), then the meter box must be protected by
bollards as shown in Figure 34.
Recommended Bollard Protection
Figure 33 Meter Box Protection (Bollard Photos)
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Figure 34 Meter Box Protection (Bollard Diagrams)

Note:
The definition of adequate protection for meter installations is determined by the

AGA in all instances.
Caution should be exercised when installing bollards near existing underground utilities.
Always call Dial Before You Dig (phone1100) prior to any excavation works
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4.6.2
Gas Meter Boxes Mounted adjacent to Electrical Power Domes

For safety reasons you must always ensure a minimum 600mm clearance from electrical
power domes.
A 600mm minimum distance exclusion zone applies above ground to any part of the
gas installation
A 500mm minimum distance exclusion zone applies below ground to any part of the
gas service including the service riser
Conforming Installation (600mm distance

between dome and gas meter box)
Non-Conforming Installation
(dome too close to gas meter box)
Figure 35 Gas Meter Boxes Mounted adjacent to Electrical Power Domes
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4.6.3
Gas Service Riser and Footing Requirements

Building footings must be cut and removed to allow for installation of the gas service riser.
Figure 36 Footing Cut Away

Engineered Footing
Meter boxes should not be designed or located above engineered footings unless the
following criteria are met:
They can be cut and chased to accommodate the service riser
The top of the footing is a minimum of 400mm below ground level, allowing offset of the
service riser on top of the footing
Specific attention must be given to the line of a service installation passing close to load
bearing structures or piers that could compromise structural integrity.
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4.7
Connection to Commercial Properties (AL8, AL12 or AL18 Gas Meters)

For a new gas connection to a commercial property requiring an AL8, AL12 or AL18 gas
meter refer to the Connection Process Handbook.
The siting of gas meters for commercial properties is subject to the conditions detailed in this
document. Where possible, meter boxes for commercial properties should be mounted on
the boundary in a protected location.
Approval for commercial meter locations will be subject to site inspection and assessment by
the AGA Construction Department. Contact 13 13 56 with any enquiries.
4.8
Meter Boxes Installed Inside a Commercial Building

Approval must be sought from the AGA prior to designing or installing a meter box inside a
building. It will only be entertained where no other options exist and all safety issues are met.
The gas regulator and meter box must be vented to a safe area outside.
Internal meter locations will be subject to site inspection and assessment by the AGA
Construction Department. Contact 13 13 56 with any enquiries.
A vent line will be installed by the gas fitter to the regulations indicated in section 4.9. AGA
will then connect the vent line to the regulator during service installation.
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4.9
Vent Line Requirements

Separate gas regulator vent lines are required where the relief position may constitute a
hazard if discharged.
The AGA will determine the safe vent line outlet location which shall not discharge closer
than one (1) metre from any building opening.
Figure 37 Vent Line Requirements

Vent Line Notes:
Refer to AS/NZS 5601 for regulatory information
Regulators must be vented when locating a meter box in a position that would affect the
installations operation or where a gas discharge would constitute a hazard. Vent line to
be minimum DN15mm, but larger diameter may be required depending on length and
creating no flow restriction to relief discharge.
Vent line to terminate downward facing with appropriate mesh to required standards
Vent line outlet must be 1m from opening, 3m from mechanical air intake, 1m from
source of ignition
Vent line outlet must not terminate under any roof, portico or veranda
Vent line to be level with bottom corner of meter box for connection to regulator
Vent line outlet to be minimum of 2.1m above ground level and terminating in a safe
position
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Meter Box Restrictions and Installation Responsibilities

This section provides information on the restrictions and conditions placed on gas meter box
locations. Graphics in section 3.2 are provided to illustrate both correct and incorrect
installations.
5.1
Requirements of the Responsible Person

It is recommended that the Responsible Person complete the Gas Connection Checklist
contained in the Appendices.
It is the responsibility of the person requesting a gas service to ensure they are fully aware of
the following:
The connection process as detailed in the Connection Process Handbook
Their responsibilities and obligations to achieve a prompt, efficient service connection as

outlined in this document.
Specific responsibilities are as follows:
Locate the gas meter box in conforming position
Provide information and plans for any known location of soak wells, reticulation pipes or
other services
Arrange any reinstatement inside the property line including associated costs
Provide signed consent for any excavation inside the property line required to complete
the gas connection (i.e. Notice of Acceptance or Gas Service Installation On Hold
Form)
Ensure line of service is free from hazards or obstructions (e.g. building material and
vegetation)
Ensure gas meter box is installed entirely within the property boundary for the property
requiring the gas connection, unless other written arrangements have been accepted by
the AGA
After the AGA gas service is installed, a gas meter assembly will be fitted with a security disc
in the meter outlet. The consumers gas fitter is responsible to commission (introduce gas
into) their supply piping downstream of the gas meter.
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5.1.1
Avoiding Delays in Gas Service Installation

Gas service installation may be delayed for a number of reasons and gas service installation
may be put on hold until the reason for the delay is rectified.
Figure 38 displays the Gas Service Installation On Hold Form contained in the Appendices
that will be left in the gas meter box (for new dwellings) or in the consumer letter box, if
existing premises.
Examples of situations where delays may occur:
The gas meter box is installed in a non-compliant position
Paving or driveway is installed under meter boxes and permission is required in order to
remove or lift paving
Rubble or debris is on the line of service route preventing access
Click here to go to
full size form
Figure 38 Gas Service On Hold Form
5.1.2
Internal Property Reinstatement

Internal property reinstatement refers to any reinstatement inside the property boundary,
including but not limited to, paving, driveway and lawns.
If paving or other finished surface must be lifted or removed to install the gas service, then
the Responsible Person is responsible for the reinstatement.
For an established premise, it is the gasfitters responsibility to obtain the Responsible
Persons signature in the last paragraph of the Gas Service Installation On Hold Form,
confirming that they agree to the conditions of the installation. The form must be left in the
customers letter box.
For new connections, the permission letter must be left in the gas meter box.
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5.2
Meter Box Location Restrictions (AS/NZS 4645)

The gas meter shall not be installed in any of the following locations in accordance with
AS/NZS 4645.1:2008 (Appendix K):
5.3
A bedroom
A lift shaft or lift motor room
A room specifically intended for electrical switchgear
A fire-isolated stairway or passage
A fire hydrant duct or hose reel cabinet
Sprinkler or hydrant pump room
Gas meter boxes must not be located closer than one (1) meter from a source of
ignition. Sources of ignition include electrical devices such as the external unit of a split
system air conditioner, pool pumps, external power points, etc.
Where egress from a building would be obstructed
Where excessive temperatures or sudden excessive changes in temperature may occur
In a cavity wall, unless installed in an approved ventilated enclosure which is sealed

from the cavity
Where access for reading or maintenance is restricted
In an unventilated position
On or in the ground
On a floor which contains material which may corrode the meter
Where subject to physical damage unless the meter is adequately protected. The
definition of adequate protection shall be determined by the AGA in all instances
Other Location Restrictions

This section identifies other restrictions that must be considered when locating a meter box.
5.3.1
Service Regulator Installation Restrictions (AS/NZS 4645)

The gas service regulator shall not be installed in any of the following locations in accordance
with AS/NZS 4645.1:2008 (Appendix J3):
(i) A lift shaft.
(ii) A lift motor room.
(iii) A room specifically intended for electrical switch gear.
(iv) A position that would obstruct egress from the building in the event of an emergency.
(v) A bedroom.
(vi) A fire-isolated stairway or passage.
(vii) A fire hydrant duct or hose reel cabinet.
(viii) Sprinkler or hydrant pump room.
(ix) Near a source of ignition.
(x) In a position that would obstruct egress from a building.
(xi) In the foundation area under a building.
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(xii) In a cavity wall, unless installed in an adequately ventilated enclosure and the cavity is
sealed.
(xiii) On the ground.
(xiv) On a floor which is frequently wetted.
(xv) On a floor which contains material which may corrode the service regulator.
5.3.2
A service regulator may be installed in an enclosure adjoining but not directly

communicating with a location referred to in the last paragraph above, providing the
walls, doors or access to such an enclosure are not within the path of egress from a fire
exit. The walls and door of the enclosure shall have a fire resistance rating acceptable to
the statutory authority responsible for building regulations.
The location of a service regulator shall provide ready and safe access for authorised
persons carrying out maintenance.
Meter Box on Exterior Wall

A gas meter box may be fixed to an exterior wall which is:
5.3.3
Constructed of masonry
Clad, provided it is suitably fixed to framework underneath the cladding
Meter Box Restrictions in Other Localities

A gas meter box must not be installed in the following locations:
On a fence, unless the fence is constructed of masonry (refer to section 5.3.2 above)
Note: Local council by-laws prohibit fixing meter boxes to a neighbouring boundary
fence
On, or recessed into, limestone walls

Note: This does not apply to reconstituted limestone walls
In a carport or any other location where it may be struck by vehicular traffic
In a situation where there is an obstruction to installing the gas service, maintaining or

reading the meter or accessing the meter box in an emergency
In a position where any part of the gas service to supply the meter box has to pass
under any part of a building (i.e. carport, garage, etc.)
Where excavation alongside an unsupported wall or structure will compromise that wall
or structure
Ensure that the gas meter box is installed within the property boundary for the property
requiring the gas connection, unless other arrangements have been accepted by the AGA in
writing.
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5.4
Obstructions (When Meter Boxes Cannot be Installed on Dwellings)

There are circumstances that require a meter box to be placed at a location other than on
the dwelling (e.g. on the property boundary).
In these instances, to avoid delays contact the AGA or Construction Inspector on 13 13 56.
The following are examples of obstructions necessitating an alternate installation location:
Steep site levels
Soil conditions that may include limestone or rock
Tiered or terraced gardens
Trees or dense vegetation
Retaining walls
On or above elevated ground
Meter boxes must remain readily accessible (e.g. not behind fencing)
On or above stairs or steps
Figure 39 Meter Box Installed Above Flight of Stairs (Unacceptable Positions)
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Connections to Residential Strata Titled Developments

For the connection process to new or established residential strata titled developments,
refer to the Connection Process Handbook.
An open trench must be provided by the Responsible Person for the installation of a gas
service to a strata development. The AGA will connect gas to existing strata titled
developments as per the single titled connection process, however charges may apply to
existing stratas depending on site circumstances.
Most unit developments (low rise) have individual master meters housed in gas meter boxes
installed on each unit.
A gas service will be installed free of charge to residential strata titled unit developments if
the following criteria are met:
An open trench is provided by the Responsible Person
All units are connected to natural gas
Each unit has a gas hot water system installed (confirmation in writing must be given in
the Open Trench Booking form before installation of the gas service)
Project plans must be provided by the Responsible Person and all high rise installations
must be subject to consultation, and when required, a AGA on-site assessment for meter
locations.
6.1
Open Trench Booking Process

The open trench booking process requires the following criteria be met:
There must be a minimum of 10 days notice given before the planned date of
installation
The trench must be open for the time and date specified
The gas service installer will endeavour to attend site and complete the service within
the four (4) hour time frame stated on the Open Trench Booking form
The four (4) hour time frame can be scheduled during normal business hours (8am-4pm).
State at time of booking, any occupational safety and health requirements to be met onsite (i.e. inductions, permit to dig)
Provide the on-site contact number of the builder or developers supervisor
Contact 13 13 56 and submit Plans to the AGAs requirements
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If a plan is posted, emailed or faxed, the Responsible Person or responsible

organisation for opening the trench must still telephone 13 13 56 to make the
booking. Plans are to be sent to the Scheduling Centre via email to
scheduling@atcogas.com.au.
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6.1.1
AGA Minimum Plan Criteria

The AGA requires that Plans must meet the following criteria:
House Behind House Submit clear and legible building site plan (minimum size A4) dimensions to permanent landmarks or boundaries must be included
Multiple Unit Site (2-15 units) Submit clear and legible building site plan
(minimum size A3) - dimensions to permanent landmarks or boundaries must be
included
Multiple Unit Site (16+ units) Contact Engineering Services to confirm requirements
via email to engineering.services@atcogas.com.au
Note: The AGA requires that a licensed surveyor must complete a site survey in GDA
94 projection format. A digital copy of the survey with recorded survey points must be
forwarded to the AGAs Drawing Office via drawing.office@atcogas.com.au. Any
questions about specific requirements of the GDA 94 survey must be directed to
drawing.office@atcogas.com.au.
Plans must:
Provide meter box locations
Indicate the intended line of service
Confirm that meter boxes are on or within 1m of the principal frontage
Confirm that meter boxes are a minimum of 1m away from an opening to a building
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Figure 40 Connections to Residential Strata Titled Developments
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Figure 41 Example of Site Plan (showing gas service and meter box locations)
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6.2
Open Trench Prerequisites

The AGA requires the following criteria be met to ensure compliance to all relevant Australian
Standards, while striving to provide efficient connections to meet the requirements of the
Responsible Person:
1.
Trenches must be provided with sufficient width to ensure the required minimum
separation of all utilities (gas/power/water/telco) is maintained
OR
2.
Trenches must be of sufficient depth to allow all other utilities to be installed first,
allowing the gas to be installed above them and ensuring access is maintained for gas
main and emergency purposes
3.
Alternatively, where the above cannot be guaranteed, a separate trench will be

required.
In 1 and 2 above, all other utilities must be installed prior to installing the gas service thereby
ensuring the gas service will:
6.3
Be installed to the required distribution standards
Provide the AGA unrestricted and unobstructed access to the gas infrastructure for
emergency and maintenance purposes for the lifetime of the asset
Open Trench Criteria

It is not acceptable to use drainage trenches to install the gas service where the gas service
may be required to deviate around pits.
Trenches must comply with the Western Australia Excavation Code of Practice 2005,
and as a minimum, comply with the following:
Trench excavation to provide a depth of cover between 600-750mm from finished

ground level
Excavation to provide a minimum lateral separation of 250mm between all utilities
Excavation to be provided in a straight line at right angles to the box where possible or
directed by the AGA
Trench must be arranged to ensure that other utilities and services will not be laid or
installed on top of gas service
If no open trench is provided, the gas meter connection will be installed on the front
boundary line
Where finished ground level cannot be determined, the AGA reserves the right to
request survey pegs be installed to determine such levels
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6.4
Backfilling Open Trench
It is the Responsible Persons duty to backfill and compact the open trench with a
minimum of 300mm clean fill or sand
Marker tape must be installed 300mm above the gas service
Ground level must not be altered to a degree that would render the gas service a nonconforming depth
Figure 42 Acceptable Open Trench
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6.5
Substandard Open Trench
Should any part of the open trench not conform to the outlined criteria, the AGA will
refuse to install the gas infrastructure until such time as the minimum standards are met
Should any part of the gas service not conform to the minimum standards after
installation, the AGA reserves the right to isolate the gas supply until provision has been
made to correct any defect(s)
Note:
The Responsible Person shall ensure gas services remain free from damage and
ground levels do not significantly alter to affect the depth of cover of gas services.
It is important to commission gas services as soon as possible following a successful

pressure test to reduce the potential of undetected damaged gas services.
Figure 43 Unacceptable Open Trench

(encroaching utilities)
Figure 44 Unacceptable Open

Trench
(trench too deep)
Figure 43 shows an instance where other services have been placed on top of the gas
service. This is not acceptable. The service layer will refuse to install the gas service if the
trench is not wide enough to adequately separate the adjacent utility services.
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Meter Banks and Enclosures

This section provides installation guidance and restrictions that must be followed when
designing meter banks and enclosures.
7.1
Banks of Meter Boxes

When typical individual unit meter box positions are not available, an alternative method of
connection is to install a bank of meters in single or numerous positions in a conforming
location throughout the development.
Figure 45 AL8 Standard Meter Bank Layout Meter Boxes (Preferred) No Charge
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Figure 46 AL8 Non Standard Meter Bank Layout Meter Boxes - Charged
Manifold connections for bank of meters in meter boxes are recommended when supply
pipework cannot maintain underground separation distances from service pipework.
These are non-standard connections. Connection charges apply to install a manifold
connection and will be quoted on a project-by-project basis by the AGA. The following criteria
apply:
Meters may be installed in gas meter boxes on outside walls (if protected from vehicular
traffic)
Gas meter boxes must be supplied and installed by the Responsible Person and
mounted in accordance with dimensions as shown in Figure 45 and Figure 46
Each lateral branch must be controlled by a valve (greater than three (3) gas meters)
In all meter bank and enclosures, unit numbers are to be indicated in or on each meter
box or bracket prior to the gas connection taking place
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7.2
Meters in Recesses (Enclosures)

Meters may be installed in banks, either in gas meter boxes or mounted on approved
brackets, in a recess that is ventilated to open air.
Note:
Approval for meter recess location will be subject to final assessment and
determination by the AGA.
The location of the recess must provide clear unhindered access to the gas meter set,
provision of natural light and ventilation to the enclosure, and prevent:
Unauthorised access
Third party damage
Vandalism
Recess and enclosures in a building external wall must:
Provide full access to the gas service riser pipework
Be fully sealed and constructed of materials that are of at least 2 hours fire rating
Have a secure fire retardant material seal between any openings adjoining a meter room
attached to the main building, (which is of cavity wall construction)
Be located on external building facade
Not to be located in undercrofts, portico, building roof, etc.
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See enclosure layout close-up below
Note:
There must be one (1) metre of unrestricted space in front of meter

recess and the edge of the recess must be two (2) metres away
from an opening into a building.
Figure 47 Acceptable and Unacceptable Recess or Enclosure

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7.3
Banks of Meters Mounted on AGA Approved Brackets in Building Recesses

Enclosure width is to be determined from the number of meters to be situated in the
enclosure.
Figure 48 AL8 Gas Meter Groupings

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Where multiple meters are installed, the Responsible Person must clearly mark
each meter box or bracket with permanent marker to indicate unit being supplied
prior to the gas connection taking place.
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7.3.1
Depth and Height of Recesses

The depth and height of a recess must meet the following criteria:
7.3.2
Minimum depth of the recess is to be 600mm
Maximum depth of the recess is to be 1m
Height of the fully sealed recess opening is to be a minimum of 2.1m
Inside the Recess

The inside of the recess must meet the following criteria:
Inside of meter recesses must be painted white to reflect light
No electric lighting or switches may be located inside the recess or enclosure
There must be unrestricted access in front of the gas meter recess
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7.4
Doors and Ventilation

If a recess is to have doors fitted (to prevent unauthorized access) then the recess must
have:
Doors covering the full opening width to facilitate maintenance access
Doors constructed of fire retardant material
Direct and adequate ventilation to outside atmosphere - maximum ventilation must be

achieved, preferably by the use of appropriately sized high and low ventilation to outside
atmosphere to achieve air circulation
Ventilation openings located so that adequate ventilation is achieved in all parts of the
enclosure (i.e. from floor to roof level)
Figure 49 Recess or Enclosure with Fully Louvered Doors
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7.5
Floor Finishes
Floor finishes shall be of 15mm blue metal (minimum 100mm thick) over plastic sheeting,
except where the meter set is located in a position where the floor of the recess is part of the
building. In this case, the meter riser shall be installed in a manner that will provide future
access to the gas service riser pipework both above and below ground.
7.5.1
Security Access
All meter enclosures must have approved Western Australian Services (WAS) locks installed
for maintenance and emergency access. For more information refer to section 4.2.2
Mandatory Lock Requirements.
7.5.2
Signage
Recesses enclosed with doors must have appropriate signage on the outside to indicate gas
meters are located inside.
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Related Documents
The following standards and legislation must also be referred to when positioning gas meter
boxes:
Standards and Legislation
AS/NZS 4645.1:2008 Gas Distribution Networks, Part 1 - Network Management
AS/NZS 4645.1:2008 Gas Distribution Networks, Appendix K - Consumer Billing

Meters
AS/NZS 4130:2009 Polyethylene (PE) Pipes for Pressure Applications
AS/NZS 5601.1:2010 Gas Installations - Current Version
ATCO Gas Australia Policies and Procedure (SWIs)
Energy Coordination Act 1994
Environmental Protection Act 1986
Gas Standard Act 1972
Gas Standards [Gas Fitting and Consumer Gas Installations] Regulations 1999
Occupational Safety and Health Act 1994
Occupational Safety and Health Regulations 1996
Utility Providers Code of Practice for Western Australia
Western Australia Excavation Code of Practice 2005
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Disclaimer
1.
The diagrams provided in this document are not intended to be used as advice of any
kind or a design for any construction or other purpose and must not be used or relied
upon as such.
2.
The diagrams and drawings provided are not to scale.
3.
Diagrams provided in this document cannot be used to ensure the stability, structural
integrity, support, durability, performance, drainage, safety, quality, adequacy, fitness for
purpose or compliance with any law, standard or code of any wall, pillar or other
construction or its location, footings, foundations, protections, materials or any
equipment, fittings, wires, cabling, pipes, conduits or apparatus (including any meterbox) used, applied or installed in relation to any construction.
4.
Due care and caution should be exercised by anyone working on or near walls, pillars
and other constructions. Safe work instructions and procedures should be followed at all
times.
5.
To the maximum extent allowed by law, no warranty or representation is given or made

concerning the diagrams provided in this document (including as to quality,
completeness, accuracy or fitness for any purpose or that it complies with any applicable
laws, standards or codes).
6.
You should conduct your own independent due diligence checks and verifications and
obtain your own independent design and advice from relevant competent engineering
experts and other professionals (including to ensure the stability, structural integrity,
support, durability, performance, drainage, safety, quality, adequacy, fitness for any
purpose and compliance with all relevant laws, standards and codes) for your own
constructions (including for any wall or pillar), their location, footings, foundations,
protections, materials and any equipment, fittings, wires, cabling, pipes, conduits or
apparatus (including any meter-box) to be used, applied or installed in relation to those
constructions; and for the maintenance, upkeep, repair, monitoring and checking on an
ongoing basis of any such constructions.
7.
To the maximum extent allowed by law, ATCO Gas Australia, its related bodies
corporate and officers, employees, agents or contractors are not liable in any way
whatsoever (including for negligence, recklessness or breach of any statutory duty) for
any loss, liability, cost or claim of any kind whatsoever (including any direct loss, indirect
loss, consequential loss, economic loss, loss of profit, loss of opportunity, death, illness,
injury or damage to reputation or goodwill) arising from or in relation to the use of or
reliance on diagrams in this document.
8.
ATCO Gas Australia reserves the right at any time (without giving any notice) modify,
supplement or withdraw diagrams or any other part of this document.
9.
In this document, including means including, but not limited to. Reference to this
diagram includes any part of it (including any information or drawing in it).
10. ATCO Gas Australia owns the copyright in the diagram referred to as Figure 32 and
does not give any license to copy or reproduce this diagram.
11. This Important Notice may not be altered, omitted, hidden or removed, except by ATCO
Gas Australia.
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Appendices
The Appendices contains printable forms, checklists and other information referred to
throughout this document.
List of Appendices
Gas Connection Checklist
Gas Service Installation On Hold Form
SafetyGram
Feedback Form
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Issue Date:
NCN RF08
6
15/04/2013
Page 67 of 75
Document No.:
Revision:
Issue Date:
NCN RF08
6
15/04/2013
Page 68 of 75

Yes
Have you referred to the ATCO Gas Australia Meter Box Location Handbook?
Has gas availability been confirmed?

If Yes, where? ___________________________________________________
Is the correct meter box fitted?
Is meter box at the correct recess depth?
If not, has fully recessed box guide been followed?
Has meter box been positioned within 1m of the principal frontage?
Does the meter box require bollard protection?
Is the meter box 1m from opening doors and windows?
Is the meter box 1m from any source of ignition?
Have footings been cut?
Is site clear between meter box and gas connection

(Is sand, rubbish and building materials blocking access?)
Is a temporary power pole obstructing access to the meter box?
Check to ensure that no reinstatement paving has been laid (i.e. driveway under
meter box)
Signature
Date
No
Gas Service Installation On Hold Form
Your Gas Service Installation Has Been Put
ON HOLD
An ATCO Gas Australia Service laying contractor visited this site to connect the new gas service
Date:
Address:
ATCO Gas Australia job Notification number:
This service line is to be connected to the gas pre-laid service (adjacent to the water meter).
Connected in a straight line out to the boundary.
The gas service must be installed before the driveway and cross over is installed.
The gas pre-laid service (PLSS) is under the stairs, terminating at the top of the stairs.
Your gas service installation from the street to the meter box has been put on HOLD because:
This is a Designated Area: The meter box must be installed on boundary or an open trench provided.
There are building materials etc. on the line of service.
Scaffolding is in the way.
The meter box is in non-complying position.
Meter box recessed too far.
Meter box set too high / Low.
Footings protrude too far and need to be cut out from under meter box.
Permission is required to remove paving under the meter box. (Please sign below)
Please note: it is the builders or owners responsibility to replace any paving under the meter box or
driveway that may have to be lifted. The section at the bottom of this form can be used to grant permission
to lift paving or break out concrete. Please sign and leave in meter box.
Other:
When the above conditions have been rectified, and to reschedule the gas service installation:
please contact this number
(Contractor mobile phone) between 8am and 4pm or the ATCO Gas
Australia Call Centre on 13 13 56 between 7am and 6pm and quote the address, job notification number and the
reason (on this form) that was given for the service being put on hold.
Note: One call plans may need to be re-applied for. Allow 7 to 10 days for the installation of the gas service from
the date of contact to re-schedule the gas service installation. Line of service route to remain free from obstruction
for this period.
Permission to remove paved surfaces under meter box

I (Printed name in full)
grant permission to the above request and take
responsibility for repairs and reinstatements required in the installation of the gas service.
Signature:
Date (dd/mm/yyyy):
SafetyGram
When you Hear, See or Smell Gas

or when you have Damaged a Gas Asset
DOs
Hear See Smell Gas STOP! and Contact 13 13 52
Broken Service or Gas Main STOP! and Contact 13 13 52
Determine gas locations in verge or inside property (DBYD, meter box sticker)
Determine pothole locations by excavating
Report damage immediately
Open and vent gas if gas is smelled inside
Close windows and doors to prevent gas entering building if gas is smelled outside
DONTs
Enter a gas cloud or gaseous atmosphere
Attempt to stop the gas
Turn on or off anything electrical
Feedback Form
Please complete this form with your feedback. Detail only ONE request/suggestion per form.
Publication Information
Title:
NCN RF 08
Revision:
Issue
Date:
Proposed Change Information

Page No:
Paragraph
No:
Do you require a response to

your suggestion/request?
Yes
No
Description
of Change:
Reason for
Change:
Your Information
Name:
Phone:
(daytime)
Address:
Signature:
Date:
Please return completed form to:

ATCO Gas Australia
Construction Service Delivery
PO Box 3006
Success WA 6964

Meter Box Location Handbook

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Meter Box Location Handbook

Document Code: NCN RF08