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TRANSFORMATIONAL PARTNERSHIP
A New positioning
Stay relevant
Achieve non-linear growth in revenues, and
Become a transformational business partner
RELATIONSHIP SCORECARD
Challenges:
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Opportunities:
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PROBLEM IDENTIFICATION
POSSIBLE SOLUTIONS
POSSIBLE SOLUTIONS
POSSIBLE SOLUTIONS
The Global ITRAC team could be aligned with the top management
Thus 1 or 2 members from this team could receive adequate handson business process training from Sygenta and could work from the
client's workplace, thereby viewing the business directly
POSSIBLE SOLUTIONS
Trust issue wherein clients are wary of the not precluding from any
area of the business that Infosys insists of its RSC clients.
SOLUTIONS
It has to be kept open ended and flexible with the option of addition
of indicators from both parties available.
RSC introduction to take place at all levels but should evolve and
increase in tiers as engagement with client increases
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