ORDER MANAGEMENT

( Interview Questions)

Q: What are the Process Constraints?

A: Processing Constraints allow Order Management users the ability to control changes to sales
orders, at all stages of its order or line workflows to avoid data inconsistencies and audit problems.
Q: What is a Pick Slip Report?
A: Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory
to ship for an order.
Q: At what stage an order cannot be cancelled?
A: If the order is Pick Confirmed, it cannot be cancelled.
Q: When the order import program is run it validates and the errors occurred can be seen in?
A: Order Management Responsibility >Orders, Returns : Import Orders> Corrections
Q: What is the difference between purchase order (PO) and sales order?
A: Purchase Order: The document which is created and sent to supplier when we need to purchase
something. (Buying)
Sales Order: The document which is created when customer places an order to buy something.
(Selling)
Q: What are primary and secondary price lists?
A: Price list contains information on items and its prices. The pricing engine uses secondary price
lists when it cannot determine the price for an item using the price list assigned to an order.
Q: Name some tables in shipping/order/move order/inventory?
A: WSH_DELIVERY_DETAILS,WSH_NEW_DELIVERIES, OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALL, MTL_SYTEM_ITEMS_B, MTL_MATERIAL_TRANSACTIONS
Q: How is move order generated?
A: When the order is pick released.
Q: What is ONT stands for?
A: ORDER MANAGEMENT
Q: What does Back ordered mean in OM?
A: An unfulfilled customer order due to non-existence of the ordered items in the Inventory.

Q: What are picking rules?

A: A user-defined set of criteria to define the priorities Order Management uses when picking items
out of finished goods inventory to ship to a customer. Picking rules are defined in Oracle
Inventory.
Q: What is drop ship in OM?
A: A method of fulfilling sales orders by selling products without handling, stocking,or delivering
them. The selling company buys a product from a supplier and has the supplier ship the product
directly to customers.
Q: What are Defaulting Rules?
A: While creating the order,you can define defaulting rules so that the default values of the fields pop
up automatically instead of typing all information.
Q: What are validation templates?
A: A validation template names a condition and defines the semantics of how to validate that
condition. Validation templates can be used in the processing constraints framework to specify the
constraining conditions for a given constraint.
Q: What are different Order Types?
A: Order Only, Mixed, RMA
Q: Explain the Order Cycle?
A: Book the order
Pick Release
Pick Confirm
Ship Confirm
Close the order
Q: What is packing slip?
A: An external shipping document that is sent along with a shipment itemizing in detail the contents
of that shipment.
Q: When an order cannot be deleted?
A: Order cannot be delted if the Order is Pick Confirmed.
Q: What is pick slip?
A: Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory
to ship for an order.
Q: What is Drop shipment?

A: Drop Shipment is a process where the customer places a purchase order on a company and this
company instructs its supplier to directly ship the items to the customer.

1) What are the Base Tables and Interface Tables for Order
Management?

Interface Tables :
OE_HEADERS_IFACE_ALL,
OE_LINES_IFACE_ALL
OE_PRICE_ADJS_IFACE_ALL,
OE_ACTIONS_IFACE_ALL
OE_CREDITS_IFACE_ALL (Order holds like credit check holds etc)
Base Tables :
OE_ORDER_HEADERS_ALL: Order Header Information
OE_ORDER_LINES_ALL: Items Information
OE_PRICE_ADJUSTMENTS: Discounts Information
OE_SALES_CREDITS: Sales Representative Credits.
Shipping Tables :
WSH_NEW_DELIVERIES,
WSH_DELIVERY_DETAILS,
WSH_DELIVERY_ASSIGNMENTS,
WSH_DELIVERIES.
2) What is Order Import and What are the Setup's involved in Order
Import?
Answer: Order Import is an open interface that consists of open interface tables and a
set of API's. It imports New, updated, or changed sales orders from other applications
such as Legacy systems. Order Import features include validations, Defaulting,
Processing Constraints checks, Applying and releasing of order holds, scheduling of
shipments, then ultimately inserting, updating or deleting orders from the OM base
tables. Order management checks all the data during the import process to ensure its
validity with OM. Valid Transactions are then converted into orders with lines,
reservations, price adjustments, and sales credits in the OM base tables. B) Setups:
Setup every aspect of order management that we want to use with imported orders,
including customers, pricing, items, and bills. Define and enable the order import
sources using the order import source window.
3) Explain the Order Cycle?

i) Enter the Sales Order

ii) Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
iii) Release sales order(Pickslip Report is generated and Deliveries are created)
(Deliveries details about the delivery. Belongs to shipping module (wsh_deliveries,
wsh_new_deliveries, wsh_delivery_assignments etc) they explain how many items are
being shipped and such details.
iv) Transaction Move Order (creates reservations determines the source and transfers
the inventory into the staging areas)
v) Launch Pick Release
vi) Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping
Lables)) vii) Auto invoice and closed
4) Explain the Order to Cash Flow?
I. Enter the Sales Order
II. Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
III. Release sales order(Pickslip Report is generated and Deliveries are created)
(Deliveries details about the delivery. Belongs to shipping module (wsh_deliveries,
wsh_new_deliveries, wsh_delivery_assignments etc) they explain how many items are
being shipped and such details.
IV. Transaction Move Order (Selects the serial number of the product which has to be
moved/ shipped)
V. Launch Pick Release
VI. Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping
Lables)) VII. AutoInvoice (Creation of Invoice in Accounts Receivable Module)
VIII.Autolockbox ( Appling Receipts to Invoices In AR)
IX. Transfer to General Ledger ( Populates GL interface tables)
X. Journal Import ( Populates GL base tables)
XI. Posting ( Account Balances Updated).
5. What are the Process Constraints?
Answer: Process Constraints prevent users from adding updating, deleting, splitting
lines and canceling order or return information beyond certain points in the order cycle.
Oracle has provided certain process constraints which prevent data integrity violations.
Process constraints are defined for entities and attributes. Entities include regions on
the sales order window such as order, line, order price adjustments, line price
adjustments, order sales credits and line sales credits. Attributes include individual
fields (of a particular entity) such as warehouse, shit to location, or agreement.
6. What are Validation Templates?
Answer: Validation Templates are used to define the validation conditions in process
constraints. A validation template names a conditions and defines the semantic of how
to validate that condition. These are used in processing constraints framework to specify
the constraining conditions for a given constraint. These conditions are based on
1.Where the entity is in its work flow.

2.The state of attributes on an entity.

3.Any other validation condition that cannot be modeled using the above condition.
7. What are different types of Holds?
1. GSA(General Services Administration) Violation Hold(Ensures that specific
customers always get better pricing for example Govt. Customers)
2. Credit Checking Hold( Used for credit checking feature Ex: Credit Limit)
3. Configurator Validation Hold ( Cause: If we invalidate a configuration after booking)
8. What is Document Sequence?
Answers: Document sequence is defined to automatically generate numbers for your
orders or returns as you enter them. Single / multiple document sequences can be
defined for different order types. Document sequences can be defined as three types
Automatic (Does not ensure that the numbers are contiguous), Gapless (Ensures that
the numbering is contiguous), Manual Numbering. Order Management validates that
the number specified is unique for order type.
9. What are Defaulting Rules?
Answers: A defaulting rule is a value that OM automatically places in an order field of
the sales order window. Defaulting rules reduce the amount of information one must
enter. A defaulting rule is a collection of defaulting sources for objects and their
attributes. It involves the following steps:
1. Defaulting Conditions - Conditions for Defaulting
2. Sequence Priority for search
3. Source Entity ,Attribute, Value 4 Defaulting source/Value
10. When an order cannot be cancelled?
Answer: An order cannot be cancelled if:
1 It has been closed
2 It has already been cancelled
3 A work order is open for an ATO line
4 Any part of the line has been shipped or invoiced
5 Any return line has been returned or credited.
11. When an order cannot be deleted?
Answer: you cannot delete an order line until there is a need for recording reason.
12. What is order type?
Answer: An order type is the classification of order. It controls the order work flow
activity, order number sequence, credit check point and transaction type. Order Type is
associated to a work flow process which drives the processing of the order.
13. What are primary and secondary price lists?

Answer: Every order is associated to a price list as each item on the order ought to have
a price. A price list is contains basic list information and one or more pricing lines,
pricing attributes, qualifiers, and secondary price lists. The price list that is primarily
associated to an order is termed as Primary price list. The pricing engine uses a
Secondary Price list if it cannot determine the price of the item ordered in the Primary
price list.
14. What is pick slip? Types?
Answer: It is an internal shipping document that pickers use to locate items to ship for
an order. 1 Standard Pick Slip Each order will have its own pick slip with in each
picking batch. 2 Consolidated Pickslip Pick slip will have all the orders released in the
each picking batch.
15. What is packing slip?
Answer: It is an external shipping document that accompanies the shipment itemizing
the contents of the shipment.
16. What are picking rules?
Answer: Picking rules define the sources and prioritization of sub inventories, lots,
revisions and locators when the item is pick released by order management. They are
user defined set of rules to define the priorities order management must use when
picking items from finished goods inventory to ship to a customer.
17. Where do you find the order status column?
Answer: In the base tables, Order Status is maintained both at the header and line level.
The field that maintains the Order status is FLOW_STATUS_CODE. This field is
available in both the OE_ORDER_HEADERS_ALL and OE_ORDER_LINES_ALL.
18. When the order import program is run it validates and the errors
occurred can be seen in?
Answer: Responsibility: Order Management Super User Navigation: Order, Returns >
Import Orders > Corrections
______________________________________________________________________
1.What is a Standard Item?
A standard item is a finished good that is not an assembled or configured item, a service or a component.

2.What happens when you enter an Order?

After you enter an order, the items on the order are validated in Oracle Inventory; a price is calculated for
the items using the pricing engine; the availability of the items are checked and may be reserved; the
items are then pick released and shipped to the customer.
Explain about Processing Constraints
Processing Constraints are a security framework where you can define rules in Oracle Order Management
that validate back-end operations such as Create, Update, Delete and Cancel.

Examples:
You cannot change the Order Type in the order header once the order is Booked.
You cannot delete the line in an order once the Order Status is Closed (if the order is ship confirmed or
invoice interfaced).

3.What are Defaulting Rules?

Defaulting Rules enable you to speed up data entry by passing values in the window based on some key
values you have entered.
Examples:
In the order header, Ship-To Address and Bill-To Address values default in the window once you enter the
customer name or number.
If you enter an item number, the Unit of Measure and Item Description automatically default on the order
line.
4.How Drop Ship Order is created?
Drop shipments are created as sales orders in Order Management, indicated as drop shipments when their
Source Type is entered as External.
5.When will you create a Drop Ship Order?
Drop shipments are used due to the following reasons:

Customer requires an item that is not normally stocked

Customer requires a large quantity of the item which is not available with you

It is more economical when the supplier ships directly to the customer.

6.What are the types of Drop Ship Order?
There are three types of drop shipments:
Full Drop Shipment:
The seller sends the purchase order to the supplier for the full quantity that the customer had ordered
Normal Shipments and Full Drop Shipment:
The seller ships some goods from inventory to the customer, and the other goods are always shipped from
an external source (supplier)
Normal Shipments and Partial Drop Shipment:
If the seller has only part of the quantity available for shipping to the customer, then that quantity is
shipped.
The user looks at the availability for the order qty by using the ATP check and if the whole qty is not
available the balance qty is fulfilled using the drop ship process.
A purchase order is created for the remaining quantity which the seller was not able to fulfill.
7.What is a Sales Agreement?
A Sales Agreement is a suppliers representation of an agreement with a customer for the supplier to sell
and the customer to buy goods or services.

8.What is ASN?
ASN stands for Advanced Shipment Notice. ASN is transmitted via Electronic Data Interchange (EDI)
from a supplier to let the receiving organization know that a shipment is coming. The ASN contains
details including shipment date, time, and identification number, packing slip data, freight information,
and item detail including cumulative received quantities, purchase order number, and returnable container
information.
9.What are Modifiers and Qualifiers?
Modifiers are discount, surcharge or special charge that may be applied to the base price and may alter the
value of the item. It can be applied either at order level or at the line level.
A qualifier helps you define who is eligible for a price list or modifier. A qualifier can be a customer
name, a customer class, an order type, or an order amount that can span orders.
10.Explain One Step Pick Release Process:
The one-step process consists of selecting the Auto Allocate box on the Inventory tab and the Auto Pick
Confirm box on the Inventory tab when you run Pick Release, which means that the Pick
Recommendation is automatically created and Pick Confirmed without any manual intervention.
11.Explain Two Step Pick Release Process:
The two-step process consists of selecting Auto Allocate (not Auto Pick Confirm), which creates a move
order that is automatically detailed. It enables you to view the Pick Recommendation and provides the
opportunity to change quantity, location, and subinventory. You can report a missing quantity at the Pick
Confirmation step in the Transact Move Orders window. Once you have made your changes, you can
transact the move order to Pick Confirm the inventory.
12.Explain Three Step Pick Release Process:
The three-step process consists of selecting neither the Auto Allocate or Auto Pick Confirm check boxes.
This creates a move order whose details you can enter manually or automatically in the Transact Move
Orders window. After the details are entered, you can transact the move order to pick confirm the
transaction.
13.What are various ways you can run Pick Release?
Release Sales Orders Window
Using a Concurrent Program
SRS Pick Selection List Generation SRS.
Release Rule Name need to be specified to proceed with the pick release when using the concurrent
program or SRS.

14.At which stage the item is moved from ware house to staging inventory?
During Pick Confirm
15.What happens during Ship Confirm?
Ship Confirm indicate that the items are loaded onto the carrier from staging location.
16.At which stage the Oracle Inventory is decremented and Sales Order Line status is updated?
During Ship Confirm
17.What is Auto invoice?
Auto Invoice is a concurrent program in Oracle Receivables that performs invoice processing at both the
order and line levels. Once an order or line or set of lines is eligible for invoicing, the Invoice Interface
workflow activity interfaces the data to Receivables. Oracle Order Management inserts records into the
following interface tables: RA_INTERFACE_LINES and RA_INTERFACE_SALES_CREDITS.
18.If the order or lines are On Hold, what happens during Invoice Interface?
The Invoice Interface workflow activity will complete with a status of On Hold and the order details will
not be interfaced to Receivables.
19.What is Credit Check?
Credit Checking feature is the process by which orders are validated and released against your credit
checking business rules.
20.What are the two Invoicing Rules?
Advance Invoice and Arrears Invoice