Professional Documents
Culture Documents
Many small business owners with whom I talk smply don't ee the need fr publi
rlations - much l the nd to hire an gency to represent them. I ftn hear
smll buine owner y "I don't nd yu, I write m own prss releases!"
Tht' grt, but if you consider "public relations" t just be wrtng a pr
release thn yu are probably mng 90% of the vlue.
The fct is, lmost any small buine can reeive a poitive return on nvstmnt
f the mnge thr expectations and budget accordingly. Unlike advertising, you
n't dictate where, when, what and how oftn your message will be delivered. Publ
Relatins s many things, but it is NOT "Fr Ads." Instead, n shuld viw it a
th ultimate "word f mouth." Instead of one happy customer tllng 10 of hr friend,
tody's Internet media can reach MILLIONS of people in a single day!
This s a great thng f u have confidence in ur brand and patience with reporters
who my hav nvr heard f you, your company, roducts or even our nw
buine concet. Ultimately, f you an sell th ida to an individual reorter he will
talk but t - to h reder, co-workers nd his frend t th TV sttion on
the other sid of town.
The long term bnfit of public relation ar wht really crat value. Unlike
advertising, publc relations camaigns aren't lwy powerful immdiatly, nor d
it effects fad onc the campaign is vr. Good pre will last for mnth nd
ears. It will also hel defend your comany frm ngativ thngs that my om
up. Additionally, postve press and publi image cn ls gnrat increased
awarene, lding to even mor overage ... wthout yu even lifting a fngr!
For exmple, if you ut a banner advertisement n a site that feture a rviw of
ur competitor's product, your message is dlvrd and that's great. But what about
tw weeks r six month ltr whn that advertising campagn is ovr? Your
competitor's rviw is tll there ... buldng vlu for their brand.
In ft, wth today's search ngns, tht review may actually become more pwerful
as eole begn t link to it nd trt it s an authorit!
Lt fall I reated a cmpign suggesting that eole upgraded thir Xbox gam
consoles to the Xbox 360 tht thy might find a new hm for their ld consol inside an
arcad cabinet kit frm Drm Arcades
([http://www.prweb.om/releases/2005/11/prweb310903.php]). Th results from th
cmpign re a prfct example of the pwer of ublic reltions.
The news that their controls would wrk wth Xbx w old - everyone in the enthusiast
community already knew that - but people that read Maxm, Stuff, Nw York Times, NBC ... even
ESPN didn't!
Thy all loved ths pitch. It was tmly, wll crfted and most importantly, t stood-out
frm th thousnds f "Coming soon, an even better Xbox!" articles that everne
w obliged to write.
company, product, and ervice. I once hd an article n the Financial Times and my boss
alled me in and dmndd to know wh I ws "wating my time" wth, "ome
aer he hd nvr heard of!"
3.Work with th business owner to mximiz oortunities such as holiday, pop-culture
new, r vn poltcal vnts.
4.Construct nd plish ptches tht are tailred to ndvdual media and reporter.
5.Provid th experience of knowing wht will and what won't wrk - so tht yu mke
less mistaks. Good PR gent hv already made and (hopefully) lerned frm their
mistakes!
6.Hel when the business wnr simply doesn't have the tme to do it hrslf.
Shuld a busnss wnr decide to brv th PR wrld all b herself, there are
sme uik and eas ways t make rech th publi and th media - without
spending a lt of mone.
Make Friend with Trade Prss!
If you are in n industry suh plastics, vnding, gming, dentistr, or vn vide
games, find out who your trde media is. Almst every industry has trde media - webite,
magazins, and newletter. Thee guys re ur friends. Yur upplier nd
ur distributors prbably rd these. The best rt is that if ou send updates and
news nce per month yu can build good awareness and vn better - experience working
with the press ... a friendly press.
Mke your Website Pre Friendly!
You huld have a website. Your webite huld be easy to navigat. Reporters hould
b able to quickly find a ection labeled a "press" or "mdia." This section should contain
ll the infrmatin tht a reporter would nd to cover our compan and products.
Th at a minimum huld nclude: ontats (phone and email), product brochures,
prduct and company logo imags for rnt and Celebrity Public Relations Agent onlin
use, bref company histor and accomplishments, rss releses and a lit of upcoming
vnts.
Lt People Knw abut Yur Website!
All of yur marketing mterils should nclud a link to your webite. Thi includes
mails, business cards, and brochures. Today ou can even bu personalized stamps
(www.zzzle.com) to make your mail stand out vn before it's opnd.
Lrn frm your Mistaks!
You wll mke mistakes. Dn't let tht bothr you. Most medi eole ar vry
forgiving. Often, they want the tory much as you want to give it to thm. Just remember,
they ar humn too.