Professional Documents
Culture Documents
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No.
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Particulars
Introduction
Management Team
Financial Results
Strategic Entrepreneurship
Strategic Management at Justice League Inc.
Entrepreneurship at Justice League Inc.
Combination of Entrepreneurship and Strategy at
Justice League Inc.
An expanded view of Strategic Entrpreneurship
Growth Stages
Analysis of Business Performance for Year 1- Survival
Key Actions & Implications during the Year
Crunching the Market Report Figures
Marketing Efforts at Justice League Inc.
Bootstrapping
Analysis of Business Performance for Year 2- Stability
Key Actions & Implications during the Year
Customer Research Results
Bank Overdraft
Relocation to a Bigger Premise
Activity (Hours): Year 2
Focus on Manpower Training
Profit & Loss Report: Year 2
Analysis of Business Performance for Year 3- Growth
Key Actions & Implications during the Year
Marketing Blitzkrieg
Health of Justice League Inc.
Way Ahead
Investment Proposal for Private Equity Investor
Conclusion
References
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Introduction
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
1
Justice League Inc, a firm jointly owned by five individuals is a virtual techassembling firm in the business of manufacturing & distributing computers
and an analysis of its business performance and decision making for a period
of 3 simulation years through SIMVENTURE business simulation software is
hereby presented in this report.
A detailed review of the companys journey through the three years along
with key decision making processes and resultant financial & operating
performance is presented herewith. An intelligent tool to test the strategic
entrepreneurship abilities of entrepreneurs, SIMVENTURE tested our
entrepreneurial conviction along with our abilities to manage resources
tactically, apply ingenuity, manage network relationships efficiently, manage
information and make the right strategic choices. These reflect on our
themes of Survival in the first year, Stability in the second and Growth in
the final year.
Management Team
Based on the Belbin Team Role model (Belbin, 1981) we formed a team of 6
diverse individuals to drive Justice League Inc. with specific Thinking Roles,
Action Roles and Social Roles defined for each member of the team.
Name
Ms. Lim
Role Name
Coordinator
Shing Loo
(CO)*
Mr. Jorg
Shaper (SH)*
'Chairman' by Belbin)
motivated, energetic, achievement-driven,
Fuhrer
Mr. Alwyn
Plant (PL)*
assertive, competitive
innovative, inventive, creative, original,
Koay Chee
Hua
Ms. Lim
Monitor-
Shing Loo
Mr. Alwyn
Evaluator (ME)
Implementer
Koay Chee
(IMP)
Hua
'Company Workers')
quick, good communicator, networker,
Banerjee
Investigator
(RI)*
Mr. Sirsanath Team Worker
negotiator
supportive, sociable, flexible, adaptable,
Banerjee
(TW)
Mr. Kuah
Completer-
mediator
attention to detail, accurate, high
Shen Yang
Finisher (CF)
Specialist (SP)
subject area
*Kindly Note: Some of the team members were performing more than one
team-roles as Dr. Meredith Belbin has identified 9 unique clusters of behavior.
The team-roles assumed by the members of the team came naturally based on the
academic & professional backgrounds of the individuals and the following table
captures the same:
Name
Mr. Sirsanath
Qualificatio
n
BMS, M.Com
Experience
5 years - Tata Capital (Senior
Manager-Infrastructure
Banerjee
Financing/Private Equity)
Vast experience in project
financing in power sector.
Civil
Chee Hua
Engineer
Construction Business)
Entrepreneurial experience of
managing family run business
in the construction industry.
Mechanical
5 years - Engineer
Yang
Engineer
(Automobile Ancillary
Industry)
Extensive experience in
handling high value projects
in his firm which is a key
BSc. Home
supplier to Toyota.
10 years - Nestle (Marketing
Loo
Sciences
Manager)
Vast experience in FMCG and
Oil & Gas industries. Also
worked in a start-up in the
B.Com, CPA
past.
5 years - KPMG (Consultancy
& Tax Specialist)
Kim
Detailed knowledge of
corporate and personal
Mechanical
taxation in Malaysia.
15 years (Quality Manager)
Engineer
Extensive experience in
handling high value projects
at Bertrams Chemical Plants
with international exposures
in China & Switzerland.
Financial Results
The financial results achieved by Justice League Inc. at the end of the third
(final) year are testimony to the strong teamwork and operational acumen
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
4
The following screenshot of the key financial ratios of Justice League Inc. is
captured at the end of the final year:
The above financial measurements of Justice League Inc. at the end of the
third year indicates that the firm was generating revenues close to 6 times
its assets with extremely attractive ROCE levels of 61% thus making it
attractive for any Private Equity firms to consider for Growth Funding.
Further, one of the indigenous ideas proposed by me to the rest of the
Management Team of not availing any Loans & instead continuing to work on
Bank Overdraft for as long as possible proved to be extremely helpful for
Justice League Inc. From my previous experience in a Private Equity Fund, I
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
6
understand that a long term debt can be drag on the overall valuation of the
firm & must hence be avoided if a Private Equity investment is planned in the
near future.
Kindly Note: Detailed Profit & Loss Statement & Balance Sheet along with
future financial projections as presented in class have been duly provided in
the Appendix.
Strategic Entrepreneurship
The business environment of the twenty-first century can be described in
terms of a fresh competitive setting that incorporates growing vulnerability,
diminished capacity to forecast, almost disappearing boundaries between
industry & firm, new basic structures, and an ingenious organizational
outlook. This fresh outlook can be depicted by four proficient powers:
complexity, change, contradiction & chaos (Hitt & Bettis, 1995; Reed & Hitt,
2000).
business of Justice League Inc. It may be safely assumed that no firm is safe
from the tremendous weights of these strengths. Mintzberg (1994) argued
that it is strategic thinking that amalgamates the ingenuity & imagination
of an entrepreneur and the vision for firms future.
As rightly pointed out by Hitt, Ireland & Hoskisson (Hitt et al., 2009) strategic
plan for Justice League Inc. was influenced by many factors such as type of
industry, complexity of operations and abilities of the management team.
believe
that
although
activities
that
may
be
termed
Entrepreneurship
Strategic Entrepreneurship
Growth Stages
While numerous researchers in the past have created business cycle models
for firms across the world in the past, most of them use the classical
business size vs. firm maturity dimensions for the same. However
Churchill (Churchill, 1983) argues that such models fail to capture the critical
incubation stage in a firms early stage, ignore various factors such as
diversification of the firm, value added to the products, variability in the
products, number of locations, etc. Further, these models assume that a firm
must travel through all these stages or die trying. However, the evolution of
the Business cycle as witnessed in the case of Justice League Inc. too, is
visible, wherein the firm first struggles for Existence, inches towards Survival
and only then succeeds to break-even. Once off the ground and into the
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
11
profits, then the options are only two: either registering further growth
towards a self-sufficient business or opting for an exit-strategy.
first
year
of
operations
is
one
of
entrepreneurial
chaos
and
Implications
This gave us a benchmark to redesign
and price our product as per the market
requirements & competition.
As we had a finance professional in the
management team, we decided to
handle bookkeeping ourselves.
After reviewing the market research, we
decided to target the small ICT segment.
This segment promised moderate
volumes & reasonable margins.
Aligned our product to the requirements
of the market
As a product launch strategy, we decided
to market our product by offering
discounts to our customers to entice
them to buy from us.
This was very important as the
management team must have good
knowledge of the product before going
forward.
Generates confidence in private equity
investors whom we would approach in
future.
These were instrumental in ramping up
enquiries for the newly formed business
& were cost effective too.
The overdraft facility allowed the
business enough liquidity to finance its
current assets.
Anticipating a growth in sales, it was a
wise decision to move to a bigger space
to prevent any downtime.
Strategy to employ manpower with
reasonable skills and investing in training
activities proved to be cheaper than
hiring personnel with advanced skill sets.
Constant reminders helped in reduction
of collection period thus helping the
working capital position of the business.
Siz
e
Order
Freque
ncy
Pri
ce
(L)
Pri
ce
(H)
Price
M
Pric
e
(ME
D)
Ord
er
size
Est
order
size
Est
Order
Value
204
11
650
710
800
725
13
8,679
6,292,4
73
155
8
32
460
510
550
505
5,258
2,655,4
16
490
2
30
510
560
650
580
5,882
3,411,7
92
125
7
32
420
470
420
420
4,242
1,781,7
98
297
10
650
710
850
680
6,415
4,362,3
36
Profession
al
Services
320
6
23
610
660
650
630
5,018
3,161,3
95
The expectations of each of the segments were also captured in the below
table:
Segments
Corporations
Engineering
Companies
Solo Business
Service
Companies
Small ICT
Professional
Services
Quality
7
Performance
4
Feature
5
Style
8
Price
5
Tabulating the above information made us realize the pros & cons of each
market segment such as the segment with the highest size had the lowest
order size, the with the highest estimated order value is the smallest in size,
etc. and we were able to make an informed decision to make our choice.
After ascertaining the cost that we will incur to manufacture the product, we
priced our product as follows:
With healthy margins and competitive pricing, our product was ready to take
on the competition and we managed the following operational performance
for the rest of the year:
Enquiries
Sales Quantity
Order Count
Component Stock
Order Quantity
Product Stock
Sales Count
Production
As can be seen from the above figure, we managed to convert 80.5% of our
orders into sales this year and maintained no inventory which reduced our
requirement of funding. Further, most of the production was done in house
thereby safeguarding our profit margins.
Our performance was congruent to the findings of Zott & Amit (2008) which
highlights the importance of a balanced mix of Cost Leadership and Product
Novelty.
Bootstrapping
Being a finance professional with experience in a Private Equity fund, I was
given charge of the financial performance of Justice League Inc. Being a
startup, the natural tendency was to be as frugal as possible and use our
own equity prior to borrowing any debt. While we did avail the bank overdraft
facility despite it being slightly costlier than the loan, our logic was that we
pay interest on the overdraft only when we use it unlike the loan whose
interest servicing will start immediately & the loan itself will be deducted
from the overall company valuation. Needless to say, we availed the grants
that were easily available promptly.
Sales Income
Cost of Sale
Design
Research
Miscellaneous
Cumulative Profit
Other Income
Gross Profit
Training
Sales and Marketing
Total Expenses
Total Income
Wages
Rent
Finance
Net Profit
Consultant commissioned to
carry out customer research
Implications
All personnel were trained to be proficient
in production as we wanted to keep as
much production in-house as possible.
Cost effective methods such as CDs were
used for trainings.
The purpose of customer research is to
obtain a feedback from customers to
ascertain if any changes in the marketing
mix are required.
The working capital gap foreseen was
bridged by availing a further bank
overdraft of 300,000. Part of this money
would also be used for relocation to larger
capacity.
The business center would cater to the
growing demands that current production
capabilities will not be able to cater to.
Continuous engagement with big
distributors like Harton Brothers & Rad
kept us abreast of any possible deals that
we could strike with them.
Yields steady flow of enquiries as more
customers become aware of our product.
As in-house production was of great
Bank Overdraft
While we were making upfront payments to our Creditors, the average time
that our debtors took to pay us continued to be in the range of 45-60 days.
This caused a situation where the firm was running dangerously low on cash.
To bridge this gap and we decided to draw a second round of Bank Overdraft
upgrading our limit to 300,000. In line with the Pecking Order Theory, Frank
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
25
& Goyal (2005) argue that firms prefer external financing over internal
sources of funds and thats why we decided to go for a Bank loan. Further, in
line with the Agency Theory, we did not want to give ownership of Justice
League Inc. to investors at this stage of the life cycle as we believed our
Company valuation is poised to rise rapidly. Further, agency issues such as
false corporate budgeting, unfair bonuses, etc. (Jensen, 2001) might creep
into the business with the introduction of additional equity investors at this
stage.
Although there are contrarian theories to the Pecking Order Paul, Whittam
and
Wyper
(2007),
who
focus
on
wealthier
investors
helping
the
Producti
on
Idle
Support
Purchasing
Premises
Sales
Production
Misc
Finance
Marketing
Quality
Training
Research
Design
Recruitment
As can be observed from the above pie chart, most of the time spent in Year
2 has been in production activities followed by purchasing, recruitment and
training.
As described by Churchill (1983), in this phase, the organization is yet small.
There is very little development of systems and earning modest income on
invested capital and time. The true test at this stage is generate enough
capital to fund growth of the firm to a sufficiently large size based on the
product offerings and industry dynamics to earn an build a viable and
sustainable business in the long run.
As the business gained traction, we hired six resources and trained them to
expert level in production and provided reasonable training in the other
areas as well. This gave us a solid platform of human resource which was
ready to deal with the sudden growth in the demand of our product that we
were expecting.
Year 1
Year 2
Although the cumulative cash flow position of Justice League Inc. was in the
negative in Year 2 (primarily due to accrual income yet to be received from
debtors), the business had achieved cumulative profits of 76,903 in Year 2
which puts the firm in a very healthy cash position in Year 3.
As can be seen from the above graph, the sales of the venture had grown
exponentially from Year 1 in Year 2 and profit margins had been maintained
at viable levels. The fact that there were yet no borrowings made by the firm
made the balance sheet stronger and the Justice League Inc. poised for
strong valuations at the end of Year 3.
The third year of business operations of Justice League Inc. witnessed rapid
growth in the business supported by the platform that we had built for the
firm in the preceding years which subsequently led to the targeted company
valuation of crossing 1.1 million.
Although contracting the sales activities to distributors could have been an
easier option to rapidly increase the sales of our venture, we decided to
protect our profit margins and opting for direct marketing instead of
contracting out the same.
Implications
Updated the skill sets of employees to
effectively cater to the increased
demand for our product.
The direct marketing efforts continued to
provide steady enquiries for Justice
League Inc.
We realized that advertisements were
leading to better and faster results as
the same provided a mass reach within
the shortest time period.
We believe that ICT exhibitions gave us
the right opportunity to portray our
brand directly to the target audience.
We hired a professional for quality press
releases so in order to increase the
overall brand equity.
Trade events were for the purpose of
increasing visibility of our brand which
resulted in additional enquiries.
Continuous engagement with big
distributors like Harton Brothers, Norman
& Rad kept us abreast of any possible
deals that we could strike with them.
To be sure that are product offerings are
still aligned with the market, we
commissioned another customer
Marketing Blitzkrieg
It was not for no reason that the number of enquiries that Justice League Inc.
received in Year 1 was 125 and the same in Year 3 rose to 489. Exponential
to the growth in enquiries, the order quantity rose from 462 items in Year 1
to a staggering 1949 items in Year 3. This kind of growth would not have
been possible without the relentless marketing efforts of the management
team which included direct marketing campaign, large advertisements in
local papers, large stands at ICT exhibitions, ICT Fast trade event and press
releases.
Year 1
Year 2
Year 3
As can be seen from the above figure, Justice League Inc. was able to match
its production capabilities with the increase in demand for the product and
therefore retained a healthy profit margin till the end of SIMVENTURE.
As observed by Wu (2007), and experienced by us while running the
computer business on SIMVENTURE, there is little or no direct correlation
between the performance of a start-up and the resources available to the
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
33
While the only challenge we were facing in running the business was in terms
of credit control as the debtors were taking significant time to make
payments, we were reluctant to up the ante against them as we had earlier
experiences a dip in sales during the practice simulation when we tried to
pressurize our debtors to pay up faster. We realized that this is a business
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
34
reality and we bridged the gap caused by this by means of availing a higher
Bank overdraft facility.
In terms of product design, our continuous customer researched proved that
the product is in line with the expectation s of the market and no major
change is required in the product design or pricing.
Another area that we focused on was the stress levels of the entrepreneur as
we believed that the entrepreneur is the key to all activities and only a
refreshed & happy entrepreneur will be able to run the business efficiently.
For this purpose, we allocated generous monetary compensation for the
entrepreneur, trained him from time to time, adjusted the time & efficiency
levels of the entrepreneur to realistic levels and provided 6 skilled helping
hands to him to primarily handle production so that he can focus on the
balance management functions.
Year 1
Year 2
Year 3
With a firm focus on sales, we agree with the view presented by Cespedes,
Dougherty & Skinner (2013) in MIT Sloan Management Review that to
improve capacity of the sales force, the management needs to get the sales
team to work harder (make more calls, maintain a healthy sales pipeline,
etc.), however to increase close rates (quantity sold by the sales force) and
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
35
to catalyze the sales cycles, managers must filter the right deals in the
opportunity spectrum and manage such opportunities effectively. Armed with
the market & competition research reports, we were able to devote more
resources to the truly vital activities.
With a firm control on the cost overheads of Justice League Inc., we were
able to manage reasonable profit margins and strong company valuations at
the end of Year 3.
Way Ahead
As rightly captured by Mullins & Komisar (2010), many businesses that are
successful are not what their founders envisioned them to be. Its a wellknown fact that if large firms like PayPal, Starbucks or Google would have
held to their original business plans, we would have perhaps never known of
their existence.
We therefore wanted to test the tenacity of the business model of Justice
League Inc. before approaching a private equity investor and obtained a
sales projections made by Samsung for its shipments in the near future. The
figures revealed the following:
Source:
Market Research
As can be observed from the from the above shipment forecast of Samsung,
the computer business (PC) is at the far end of the maturity phase in the
product life cycle and can be termed as a sunset industry where the chances
of decline are high.
Source:
Market Research
It was therefore be critical for the management team to evaluate
diversification into a different business where in order to sustain the business
and generate interest in the Private Equity investor.
After intense brainstorming and several iterations, we came up with the idea
of related diversification into production of virtual reality (VR) devices called
Eduvisor that could be used in various industries such as academics,
hospitals, training & development, military, etc. and conducted secondary
market research to better understand the growth opportunities for the
product. The following statistics summarize the growth opportunity of our
product Eduvisor in the market:
3799
730
2016
1745
2017
1943
2018
Computers
1943
2019
2137
2020
4179
2351
2021
Eduvisors
to re-stabilize the financial position of Justice League Inc. and offer attractive
Return on Equity to all shareholders of the firm. At the same time, we
believed that our philosophy of not raising debt will help us add value the
shareholders and enhance company valuation significantly.
Particulars
Amount Required
100,000
Form of Capital
Equity
End Use
10%
352,796
290,001
218% ( in 3 years)
Non-Executive Director
Exit Options
By the end of our pitch, the PE investor was impressed with the business
performance of our computer business and willingness to diversify into a
promising yet meaningful new product line which had the essence of human,
financial and social capital. Although the PE investor indicated further
negotiations on the proposed equity dilution, overall the proposal was found
to be winning business idea and our efforts were much appreciated.
Conclusion
The importance of dynamic dominant logic (Morris, Kuratko, and Covin,
2008) and strategic entrepreneurship (Ireland, Hitt, & Sirmon, 2003) in
running a startup venture are certainly my most valuable takeaways from
this enterprise. Dynamic entrepreneurship encourage entrepreneurs to
modify their product offerings in response to changing market requirements.
For instance, when Pizza Hut started its business in India it was known for its
relaxed atmosphere and friendly table service. However, as the casual dining
sector of India became congested by formidable competitors such as
Dominos by 2005, Pizza Hut rejuvenated and leveraged its resources to
build a better upscale dining experience for its customers. This was
instrumental to protect Pizza Huts market share and got Pizza Hut in the
league of Indias most trusted food brands. With this philosophy in mind, the
management team of Justice League Inc. too entrepreneurial risks in many
instances yet having a firm long term strategy in place and company
valuations in mind.
Also, we learnt to appreciate the spirit of team-work and collective learning
and sharing of information (Sung & Choi, 2012) which promotes creativity
and adds an element of incredulity to decisions made for the firm. Personally,
I am a firm believer of the Kirks Space model (Kirkham et al, 2009) which
segments the available opportunities based on our capabilities and our
knowledge of the problem and the right alignment of the two in my view is
the key ingredient for achieving entrepreneurial success.
I wish to conclude my report by thanking Prof. Chris Mahon for including
SIMVENTURE in the Entrepreneurship in Practice module which gave us a
sense of dealing with unexpected scenarios in the platform which simulates
real world business environment to a great extent and at the same time
getting us to prepare a detailed investment pitch for potential investors to a
Prepared by: Sirsanath Banerjee; Student ID Number: 014803; MBA: NUBSUNMC
42
new idea which provided the perfect setting for us to blend ingenuity and
strategy.
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