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Effective leader

IQ
Technical skill
Emotional intelligence
COMPONENTS OF EMOTIONAL INTELLIGENCE
Self regulation
Able to control feelings
able to create an environment of trust and
fairness
Lead the way
Enhances integrity
Example of self regulation
- Have integrity and trustworthy
- Really comfort with ambiguity
- Accept to any change
Self awareness
First component of intelligence.
Having deep understanding of ones emotions, strengths, weaknesses, needs
and drives.
Understanding of his or her values and goals
recognize Self Awareness ?
It shows its self candour and ability to assess oneself realistically.
Able to speak accurately and openly.
During performance review.
Self confidence.
Motivation
i) Passion to work
- strong drive
Achieve beyond expectation.
Desire to achieve for sake of achievement.
Without external rewards.
Always score & raise performance.
Track progress.

- optimism
Optimist even though result against them.
High confident-level
Never give up.
Fail as experience.
ii) Propensity to pursue goals
- organizational commitment
Executives always recognize high levels of achievement motivation.
High performance target =high performance organization.

Emphaty
Ability to understand peoples emotional.
- building & retaining talent
- cross-cultural sensitivity
ii) Skill in treating people based on their emotional.
- service to clients & customers
iii) Emphaty (consider employees feelings with other factors)
symphaty.

differ from

1) Organization
Leader should sense and understand the members.
i) 1-1 session
ii) Encouraged member to speak more
openly.
2) Globalization
-Difference of culture, language and etc. lead to miscues and misunderstandings
3) Retention of Talent
Developing and keeping good people
Coaching & mentoring
Social skill
- Proficiency in managing relationships and building networks
- An ability to find common ground and build rapport
it is important
- Make people move in your direction that you desire
- Complete all the emotional intelligence attributes
- One need it to manage relationship effectively
Example of a good social skill
- Very effective to lead a change
- Persuasiveness
- Expert in building and leading teams
Leadership is a TRAIT and a PROCESS
Trait - the ability to exert influence and have others accept that influence producing
change or performance Process A process whereby an individual or small group
influences others to achieve a common goal
Intelligence ability to understand and reason through problems
Knowledge of regional problems, their causes, and potential solutions
Respect the extent to which an individual or group can win the
communitys estimation or admiration
Persuasiveness may result from some combination of position, eloquence,
fear, inducement, or ability to simplify arguments for the general consumption
Synoptic thinking ability to see the big picture
6 Points that turns the Art of War into Actions
1) Win All Without Fighting : Capturing Your Market without Destroying It
attacking parts of the market that are under-served or by using subtle, indirect, and
low-key approach that will not draw a competitor's attention or response.

2) Avoid Strength, Attack Weakness: Striking Where the Competition is


Vulnerable
should focus on the competition's weakness, which maximizes your gains while
minimizing the use of resources.

3) Foreknowledge: Maximizing the Power of Business Intelligence


It is also important to understand the overall competitive and industry
trends occurring around you in order to have a feel for the terrain on
which you will do battle.
4) Speed and Preparation: Moving Swiftly to Overcome the Competition
Reducing the time it takes your company to make decisions, develop
products and service customers is critical. To think through and
understand potential competitive reactions to your attacks is essential as
well.
5) Shaping the Opponent: Employing Strategy to Master the Competition
means changing the rules of contest and making the competition conform
to your desires and your actions.
6) Character-based Leadership: Leading by Example
Sun Tzu describes the many traits of the preferred type of leader.
The leader should be wise, sincere, humane, courageous, and strict
Lesson Learnt - the Art of War
Clear objectives and mission of projects that will be managed
The first step is Analysis, not Planning, in comparative.
The heart of Sun Tzus system is managing information.
Managing information important in order to conquer and be
successful.
Know yourself, your opposition, and the environment within which
interaction will occur.
Rely on your own preparations. Do not hope for success based on
the opposition not preparing.
Pareto Theory of social changes.
Distinguishes two classes of elite :
a) Governing Elites ; persons who are directly on indirectly concerned in
administration.
b) Non- Governing Elites ; persons who are not connected with administration but
occupy such place in society.
CHESTER BARNARD
IDEAS OF LEADERSHIP
-leadership that implies pre-eminence, leadership that implies governing or
guiding activities of others TRIANGLE OF ELEMENTS-individual leader, followers, and
condition
- 1. stable condition-calm and reflective behaviour.
- 2. extreme condition- decisiveness and courage.
Traits which are not for leader:
Unsuccessful loners

No self-confidence
Speech impediments
Absence of social skills
No networking ability
Low levels of intelligence
Poor judgement
No ambition
Little cooperativeness
Not much popularity
Major Values That Are Needed By A Good Leader :
The Value of Commitment
The Value of Accountability & Dependability
The Value of Honesty & Integrity
Transforming values
power to transform the leadership
A good leader means he/she has great values that was implied in their way of
ruling a country or an empire
Great value in ruling can attract the citizen towards supporting us as a leader.
Effective usage of the values can widen the area of the kingdom
example: Popes transform the place in france into their religious rulership
Values were somehow exploited to trigger the political conflict
example: French revolution
For those that want to be succeed in their leadership, they will want to frame
the values of security, liberty, equality, justice and community.
Empowering Values
values grip leaders which means that the stronger the value systems, the
stronger the leaders can be empowered and the more deeply leaders can
empower followers
example, when social change occurred such as population and migration, the
inheritors should perform new order to adapt with this changes.
- values play important role in binding the leaders and followers.
- values strenghen the leaders capacity to reach out to wider audiences
Values are power resources for a leadership that would transform society for
the fuller realization of the highest moral purpose.
The leaders and the people can empower one another more and more as long
as peoples material needs and visionary are met.
The great public values is the weapon of transforming leadership that would
enhance their security and liberty.
Leadership-To lead, to excel, to be in advance, to be pre-eminent, to guide
others, to govern their activities, to be head of organization, to hold command
& etc.
Consist of : The individual
The followers
The condition
Charismatic leader

Experience, Know how to do well, Excel in teamwork, Need to check their followers
works
Problems in Leadership
Misunderstand
Lack of preparation
Lack of public discussion
The Condition of Leadership
Stable condition
Free from violent change
Minimum uncertainty
Without emotional drive
The leader is calm, deliberate, reflective and anticipatory to future
contingencies
Unstable Condition
A lot of uncertainty
Speed
Intense action
Great risk
Important stakes
Life-and-death issues
The leader need to have physical or moral courage, decisiveness,
inventiveness, initiative, and audacity.
Active Personal Qualities of Leadership
Vitality and endurance
Energy, alertness, spring, vigilance
Extraordinary personal capacity for leadership
As attractiveness and force for persuasive
Extreme tension, prolonged periods of work without relief
Decisiveness
Ability to make decision
Can give positive and negative effect:
Positive effect:
To get the right thing done
Prevent errorness action
Negative effect:
Destructive condition in organized effort
Ignorance of other idea
Persuasiveness
Ability to persuade, make people understand the point of view
Responsibility
Emotional condition that gives an individual a sense of acute dissatisfaction of
failure to do what he feels he is normally bound to do
Intellectual Capacity
Technical skill
Intellectuality person who possessed a highly intellect or mental capacity.

ability to apply knowledge - adapt quickly in new situations and applies new
information and learning

has limitation not practical


Non intellectual qualities of a leaders such a persuasiveness ,decisiveness,
responsibility
can be acquired and perfected through practice and experiences and personal
learning
Effect of ignorance of the non-intellectual abilities
Lack of communication skills
- messages are not delievered effectively
- easily lose focus
Lose influence and respect
- credibility doubted
- hesitation of partner or co-workers
Organization corrupt
- lose opportunity

sharpen non-intellectual abilities


Open to criticism and seek feedback
- admit and learn from their mistakes
- strive constantly to develop themselves towards
- must not easily influenced by emotion
Modify performances based on their own insight
- gaining new experiences, always seeks knowledge
Consistently behave in honest, ethical and professional manner
- manages work pressures effectively not influenced by emotion such as making
decision rationally
- deal equally to all his workers regardless gender, nationality, religions, age
- do not misrepresent themselves for personal gain but for organization and
people
Development of Leaders
Training
Intellectual preparation: A leader should be a knowledgeable person
so they could lead anything effectively such as in technical or
technological fields and also in large scale organizations.
Balance and perspectives
leader should know how to balance the power and consider other
people point of view.
Effective leadership is like a successful car ride - Adam Galinsky
To go places, you need gas and acceleration power is a
psychological accelerator. But you also need a good steering wheel
so you dont crash as you speed down the highway perspectivetaking is that psychological steering wheel.
It means that a leader should know how to balance the power and
consider other people point of view.

Power diminishes perspective-taking: it causes leaders to anchor too heavily on their


own vantage point, insufficiently adjusting to others perspectives.
Perspective-taking alone is not enough: leaders who tend to focus too intently
on what others think often lack the ability to assert themselves and make changes.
Power + perspective-taking = an effective leader: Those who can balance
power and perspective-taking are more likely to handle difficult situations more
successfully.
Power and perspective-taking leader tends to demonstrate a higher level of
respect and fairness.
Experience
1) High Performance Environment:
When you are surrounded by peers who instinctively know how to do more than
what is asked of them, you truly appreciate what it means to work in a culture of
high performance people. High performance people dont have time for the noise
they are always thinking five steps ahead and can be extremely aggressive in
getting the results they desire. In a high performance environment, there is no room
for excuses and you must be extremely creative and embrace optimism to get
things done.
2) Turnaround Operations:
when managing crisis and change. Turning around a bad situation teaches you to
maximize the full potential of opportunities present in any situation and stretch the
individual capabilities of yourself and other people.
Managers
Leaders
Leaders win followers.
Managers have employees.
Leaders create change.
Managers react to change.
Leaders implement them
Managers have good ideas.
Leaders persuade.
Managers communicate.
Leaders create teams.
Managers direct groups.
Leaders make heroes of everyone
Managers try to be heroes.
around them.
Managers take credit.
Leaders take responsibility.
Managers are focused.
Leaders create shared focus.
Managers exercise
Leaders develop power with people.
power over people.
Transformational leadership can be taught and learned.
Past:
- Traditional MBA programs focused on learning to manage simple and stable
situation.
- Little attention was paid to develop students administrative and leadership
skills.
Present:
- Paying greater attention to the development of leadership skills.
- Using transformational leadership skills as model.
Educational program
- Business school, public and health care administration, educational
administration and military education.

Multifactor Leadership Questionnaire (MLQ ) results feedback


- People must aware of the specifics that require changes and the motivation to
change.
- Diagnosis required to improve their leadership effectiveness.
- Provide comprehensive description of leaders performance.
Benefits:
- Move leaders to target desired changes.
- Leaders able to generate personal ideas for self-improvement.
- Increase ones individual consideration
- Reduce passive management-by-exception.
Factors most inhibiting implementation of leadership development plans:
Lack of self- discipline, Time pressures.
Meaning of revolution:A complete and pervasive transformation birth of an entire
social system
- The leaders commitments via:
- Giving time and effort to it
- Risking their lives
- Undergoing imprisonment
- Exile, persecution and continual hardships
France had an absolute monarchy under Louis XVI.
France had three social classes which causes social inequality.
3 Estates (social classes):
First Estate
Clergy (Church)
Second Estate Nobles
Third Estate Middle class, rural peasants, urban workers
Revolutionay leadership. What is it good for?
Produce first generations of leaders
Single-minded, ruthless, dedicated, courageous, cruel
Aroused by oppression, discontent and failure of reformism
Consider as leadership only in situation of open conflict
Determinant of success
Powerful value system (In theory)
Does it qualifies as leadership? Yes.When rivals merge in a situation of open
conflict.
Chinese Civil War
Nationalists
Communists
Sun Yixian, Jiang Jieshi
Mao Zedong
Democracy
Communism
Right to Vote
Small group of rulers
Equal Opportunity
Equal wealth
Individual Success
Communal Success
JOSEPH STALIN leadership conflict
Tsarist rule collapsed.
To preserve internal orders :
People were treated as subjects, not citizens.
Opposition was treason.
Social change and individual initiative were threats to order.

War communism and fierce repression happened because of the civil


war and social chaos.
Michael Gorbachev
One must note the horrendous difficulties they faced when
evaluating the efforts toward change of Gorbachev and his reformist
party colleagues :
An old order that was disintegrating but determined to cling to power.
A vital but incoherent and divided democratic opposition.
The nations inexperience in democratic or pluralistic politics.
Continuing economic crisis that had provoked the reform effort.
Rapid dismantling of the Soviet empire.
Mao Tse-tung (1893 1976)
revolutionary comrades which are
1. march at their head, lead them
2. follow in rear an criticize them
3. face them as opponent
Modern leadership problem
Undemocratic leaders:
1) brings counterproductive structure
2) generate dependent and apathetic followers
3) low quality policies
4) result in inefficient implementation
5) mystify the decision making procedure
6) instigate high level of social conflict
7) Undermine certain ethical ideas.
Democratic leaders
May do the same as undemocratic leaders and can be rid by ourselves, but not for
undemocratic leaders
Critical issue for democratic leaders is not on their behaviors but the functions that
they fulfill.
Such functions:
Distribution of responsibility
Empower the leadership
Facilitate the democratic process by keeping the group focused
Issues with democratic leadership
Not superior to all matters.
Less suited for technical problems.
Democratic elected leaders usually revert to old form of leadership when
democratic leadership is meant to be displaced.
Division of culture:
significance of individualism
power-distance
uncertainty avoidance
masculinity
Through the reconstruction of variables of four-part model results:

village markets (Anglo Saxon organization)


well-oiled machines (Germanic organization)
the family (Asian organization)
pyramid of people (French)
4 different European leadership types:
Leading from the front (British, Irish, Spanish)
Consensus (Scandinavian)
Towards a common goal (German and Austrian)
Managing from a distance (French)
Areas that needed considerations to help those involved in managing
multinational top teams:
Some system of disciplinary ground rules need to be agreed and carried
through
Key managers must feel comfortable with the strategy
Top team should be selected for congruent fit
Type of leadership style:
Transformational leadership (motivate followers to go beyond selfintermediate interest)
Transactional leadership (getting job done)
Democratic leadership
Group decision making
Active member involvement
Honest praise
Degree of comradeship
Behavior that influence people in a manner consistent with and/or conductive to
basic democratic
1) Self determination
2) Inclusiveness
3) Equal participation
4) Deliberation
Authority in democracy
Democratic authority is not necessarily democratic leadership
Never a mandate for any leader to employ authority without approval of the
group
Decision as individuals + Roles in demos
No hierarchy (special privillage,status differentials)
Leadership function demos
Distributing responsibilities
Spread responsibilities rather than concentrate it
Reminding people of their collective responsibilities
Leaders who allow free riders do not serve their communities well
Empowering membership
Setting high but reasonable standard
Offer instruction/suggestion
Develop emotional maturity & moral reasoning abilities
Genuine care and concern, but not as a parent/guardian
Does not manipulate the crowd through shrewd exploitation of their mentality

Make members into leaders.

Aiding demos
Construct participation
-Keeping deliberation focus
-Encourgement of free discussion
-Enforcement
Maintain healthy relationship
Assimilate new person into the group
Tactfully bringing up conflicts
Mediating a conflict that has come to surface
Positive emotional setting
Create sense of excitement or vitality in the group
Powerful speech
Warm, permissive setting conducting to open/honest communication
Relaxing atmosphere, accustomed people to speak in a group.
NATIONAL ISSUES FORUM (NIF)
Encouraging citizen to develop their political abilities and takes on leadership
role.
Expecting to participate constructively, providing idea, information, critical
thinking and moral insight.
Participants are asked to facilitate themselves, discussing challenging and
emotionally charged issues in a thoughtful and respectful manner.
Increase the number of leaders
Rejection of democratic leadership
1.
Directly threatens their undemocratics authority
2.
Some people have authoritarian values and are not easily swayed from strong
belief in the
justness and efficiency of powerful, directive authorities.
3.
Most people, to some degree, an unconscious or conscious desire for a hero, a
charismatic figure capable of solving our problems and sweeping away our
confusion.
4.
Having no faith whatsoever in leaders of any kind and no belief in their
necessity.

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