Written Test

COMPUTER HARDWARE SERCVICING NC II

MAINTAIN COMPUTER SYSTEMS AND NETWORKS

INSTRUCTION TO CANDIDATE:
1. You have one (1) hour to complete the test.
2. This test consist of Sections A, B, C, and D.
3. Section A consists of 10 item Multiple Choice Test.
4. Section B consists of 10 item True or False Test.
5. Section C consists of 22 item Enumeration Test.
6. Section D consists of 8 item Rearranging/Re-ordering Test.
7. Answer all questions on your answer sheet.
8. Do not write on the question paper.
9. Return the question paper to the proctor at the end of 1 hour test.

A. MULTIPLE CHOICE: Read the following questions below. Choose the letter
of the best answer.
1. Which of these would be a best practice for electrical fire safety?
a. Allow the power source to activate the breaker manually
b. Contact emergency assistance only if flames are visible.
c. Cover the entire rack with water, including the section with the fire
d. Use FM-200 or carbon dioxide
2. Which of these is used to divert electrical faults away from people?
a. Anti-static bag
b. Circuit tester
c. Ground connection
d. Multimeter
3. Which of these is an important safety tip when working with CRT
monitor?
a. Dont open the monitor case
b. Dont use any screen filters with CRT monitors
c. Dont use the monitor around any open flames
d. Dont use the monitor without connecting it to a computer
4. Which of the following is not a practice when maintaining a computer
system?
a. Dont remove the ground connection

b. Dont use any protective gears or personal protective equipment when

maintaining a computer system
c. Remove all power sources before working
d. Remove jewelry when maintaining a computer system
5. Which of the following is not a safety procedure?
a. Equipment grounding
b. Occupational health hazards
c. Power management
d. Personal safety
6. It is a complete loss of AC power. A blown fuse, damaged transformer, or
downed power line can cause a blackout.
a. Blackout
b. Brownout
c. Noise
d. Power Surge
7. A reduced voltage level of AC power that lasts for a period of time.
a. Blackout
b. Brownout
c. Noise
d. Spike
8. It is interference from generators and lightning. It results in poor quality
power, which can cause errors in a computer system.
a. Blackout
b. Brownout
c. Noise
d. Spike
9. It is a device that helps protect against potential electrical power problems
by supplying a consistent level of electrical power to a computer or other
device.
a. Automatic Voltage Regulator
b. Fuse
c. Uninterruptible Power Supply
d. Electrical Source
10. It is a device that can take many types of measurements. It tests the
integrity of circuits and the quality of electricity in computer components.
a. Loopback Adapter
b. Multimeter
c. LAN Tester
d. Crimper

B. TRUE OR FALSE: Tell whether the given statement is true or false. Write (T)
if the statement is True and (F) if the statement is False.
_____11. Computer systems may not work properly if it is not properly
maintained.
_____12. Cleaning your computers keyboard is one of the procedures in
maintaining computer systems.
_____13. Installing malwares and viruses will help you maintain the
computer system.
_____14. Dirt, fingerprints, and dust can make your computer screen
difficult to read.
_____15. Using utilities like Disk Cleanup and Disk defragmenter that are
built into the windows operating system are easy ways to keep your
computer running efficiently.
_____16. Corrective maintenance refers to all the actions that are
required to restore a defective system/software application to
working condition.
_____17. Keeping at least one spare network cable around for testing or
as a replacement is one practice in maintaining network systems.
_____18. Green light indicates that the network connection is active.
_____19. Repairing or replacing network cables with broken plug clips
helps reduce accidental disconnections.
_____20. Network maintenance are those activities including software
tools, methods, procedures related to keeping the network and the
services provided on the network up and running smoothly.

C. ENUMERATION: Give what is being asked.

Types of maintenance procedure
21.
22.
23.
24.
Types of power fluctuation
25.
26.
27.
28.

29.
Types of anti-static devices
30.
31.
32.
33.
Testing Continuity using the Internet connection
34.
35.
36.
Testing Using a Continuity Tester
37.
38.
39.
Testing Continuity without a Continuity Tester
40.
41.
42.
D. Arrange the following steps according to its proper order.
_____43. Close all open menus and programs.
_____44. At the Check Disk menu, click both options (to Automatically
fix file system errors and Scan for and attempt recovery of bad
sectors).
_____45. Right-click on the hard drive and select Properties.
_____46. Click on the Start Menu; click My Computer.
_____47. Click Start.
_____48. A message will ask you if you want to schedule a disk check,
click Yes.
_____49. Restart your computer.
_____50. Select the Tools Tab and click Check Now.