Installation

Spare parts documentation system

for earth-moving machines

From version: 1/2007

1.

Contents of LIDOS 2007 DVDs.............................................................................................. 1

2.

Starting DVD 1 or DVD 2........................................................................................................ 2

2.1.
2.2.
2.3.

3.

Installation of LIDOS.............................................................................................................. 6
3.1.
3.2.
3.3.
3.4.
3.5.
3.5.1.
3.5.2.
3.6.
3.7.
3.8.
3.8.1.
3.8.2.
3.8.3.
3.8.4.
3.9.

4.

System requirements................................................................................................. 6
LIDOS installation options ......................................................................................... 7
"Single workstation" installation ................................................................................. 8
"Single workstation with data" installation................................................................ 11
"Server" installation with subsequent client installation ........................................... 15
"Server" installation.................................................................................................. 15
Client installation...................................................................................................... 17
LIDOS "WebService Client" installation ................................................................... 18
Changing destination directory ................................................................................ 22
Tests carried out during the installation process ..................................................... 23
Test 1: "ProSecCo" license utility............................................................................. 24
Test 2: Saving authorization code ........................................................................... 25
Test 3: Acrobat Reader .......................................................................................... 26
Test 4: Programs running ........................................................................................ 27
Registration of Acrobat Reader in "ProSecCo" ...................................................... 28

Service documentation........................................................................................................ 29
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
4.7.
4.8.

5.

Autostart of DVD........................................................................................................ 2
Manual start of DVD .................................................................................................. 3
Start options for DVD 1 or DVD 2 .............................................................................. 4

System requirements............................................................................................... 29
Installation of service documentation....................................................................... 30
"Single workstation" installation ............................................................................... 31
"Single workstation with data" installation................................................................ 31
"Server" installation with subsequent "Single station" client installation .................. 31
"Server" installation with subsequent "Single station with data" client installation... 31
Starting the LIDOS service-documentation ............................................................. 32
Internet Explorer settings......................................................................................... 33

"ProSecCo" license utility................................................................................................... 34

5.1.
5.2.
5.3.
5.4.
5.5.

Starting the "ProSecCo" license program ................................................................ 35

Requesting an authorization code ........................................................................... 36
Entering and saving the authorization code............................................................. 37
Information on installed programs ........................................................................... 42
Language settings ................................................................................................... 42

6.

LIDOS program start............................................................................................................ 43

7.

FAQ........................................................................................................................................ 44
7.1.
7.2.
7.3.
7.4.
7.5.

LIDOS

When do I need to apply for an authorization code? ............................................... 44

How can I use the program if I have no DVD drive?................................................ 44
Can I combine different LIDOS versions? ............................................................... 44
What does the expiry date indicate?........................................................................ 44
How can I create a LIDOS shortcut on my desktop? ............................................... 45

17.09.07

Installation_GB.doc

1.

Contents of LIDOS 2007 DVDs

The DVDs contain the following data:

DVD no. Language
version

Content of DVD

- Mobile excavators LHB

DVD 1

--

- Crawler excavators LFR

- WebService LHB, LFR, LBH, LWT

- Wheeled Loaders LBH

Language(s):

German
English
French
Spanish
Italian

German
English
French
Spanish
Italian

DVD 2

--

DVD 3

Service documentation

German

DVD 3

EN

Service documentation

English

DVD 3

Service documentation

French

DVD 3

ES

Service documentation

Spanish

DVD 3

IT

Service documentation

Italian

- Push and Crawler Loaders, Tele Loaders LWT

Table 1: Contents of DVDs

Installation_GB.doc

17.09.07

LIDOS

2.

Starting DVD 1 or DVD 2

There are two ways to start the DVD 1 or DVD 2:

-

Autostart of DVD
Manual start of DVD

2.1.

Autostart of DVD

1. Place DVD 1 or DVD 2 in the DVD drive.

> The DVD starts automatically and the start window is displayed where the user can select
the desired language.

Table 2: Start window for language selection

2. In the start window, click the list box to select your language.
> A list showing the available languages is displayed:

Table 3: List box for language selection

LIDOS

17.09.07

Installation_GB.doc

3. Click the desired language.

> After a short delay, the DVD automatically opens the "Installations DVD 1" or
"Installations DVD 2" window.

Table 4: "Installations DVD 1" window

Table 5: "Installations DVD 2" window

2.2.

Manual start of DVD

If the DVD does not automatically start after having been placed in the drive, you must start the
DVD manually.
1.
2.
3.
4.

Place DVD 1 or DVD 2 in the DVD drive.

Open the Windows Explorer.
Select the DVD drive.
Double-click the autorun.exe file.
> The DVD starts and the start window is displayed where the user can select the language.
5. Complete steps 2 and 3 described in chapter 2.1.

Installation_GB.doc

17.09.07

LIDOS

2.3.

Start options for DVD 1 or DVD 2

The "Installations DVD 1" and "Installations DVD 2" windows contain a number of options for the
display of information and the installation of LIDOS.

Close window

Select LIDOS
installation
options

Select manuals

Browse DVD
Homepage: Adobe
Portal:
"Liebherr LIDOS FAQ"

Acrobat Reader

Homepage: LIEBHERR
Table 6: "Installations DVD 1" window

Starting LIDOS installation

To start the LIDOS installation, select "Wheeled Excavators" or "Crawler Excavators" on DVD 1.
You also have the option to install the "WebService Client" from DVD 1. From DVD 2, you can
install the files for the machine types "Wheeled Loaders" and "Crawler Tele Loaders".

Viewing manuals
If you require assistance for the installation of LIDOS, call up the "Installation Manual". For
instructions on how to use LIDOS, select the "LIDOS Manual". Before installing the program, read
the installation instructions for a terminal server.

Online Support
For up-to-date information or technical assistance, visit the Liebherr LIDOS FAQ portal. It
provides for example instructions on how to deal with certain error messages.
 In the "Installations" window, click "Online Support" to go to the LIDOS FAQ portal.
> The web browser is opened with the address:
"http://lidos.liebherr.com/support/LIDOS_FAQ/index.html".
If your query is not answered in the FAQ section, you can contact our technical department per email to lidos@liebherr.com.

LIDOS

17.09.07

Installation_GB.doc

Browsing DVD
In the Windows Explorer window, select the file you wish to open from the DVD.

Homepage: Adobe
Click this button to go to the Adobe website. From there, you can download and install the
Acrobat Reader program free of charge.
 Click the button
.
> The web browser is started with the address:
"http://www.adobe.com".
The homepage of Adobe is displayed.

button
Click this button to install Acrobat Reader version 8.0.
 Click the button .
> Acrobat Reader version 8.0 is installed automatically on the PC. Please note that the
program does not check whether another Acrobat Reader version is installed on the PC. An
update of the program version is not mandatory.

Homepage: LIEBHERR
 Click the "LIEBHERR" button.
> The web browser is started with the address:
"http://www.liebherr.com".
The homepage of Liebherr is displayed.

Home button
 Click the "Home" button.
> The initial start window for the selection of the language is displayed again.
You can here select another language.

Close button
 Click the "x" button.
> The installations window is closed.

Installation_GB.doc

17.09.07

LIDOS

3.

Installation of LIDOS

To install LIDOS, your system must meet certain requirements. In the course of the installation
process, a number of tests must be successfully completed before LIDOS can be used.

3.1.

System requirements

Operating system: Windows operating system, from Windows 95

DVD drive (only for installation from DVD)

"Single workstation" installation:

approx. 50-85 MB free hard disk space.

"Single workstation with data" installation:

Several GB of free hard disk space. For more details regarding the volume of data, refer to the
label of the DVD.

"WebService Client" installation:

connection to the Internet

LIDOS

17.09.07

Installation_GB.doc

3.2.

LIDOS installation options

You have the option to choose between four different installation options. These are described in
more detail at the end of the reference guides.

Installation option 1: "Single workstation" (system data only)

Only the system data required to run the program is installed on the local PC. To run LIDOS, the
respective DVD must be placed in the drive.

Installation option 2: "Single workstation with data"

All data of the respective machine type is copied to the local PC. Refer to the DVD label to find out
the data volume and check whether this space is available on your PC. If you have already
installed a previous version of the same machine type data, only some of the data is replaced and
added, so that the space requirements are lower. By synchronising the data, the time required for
an update is considerably shorter than that needed for an initial installation.

Installation option 3: "Server"

Select this installation option if you wish to transfer the data from the DVD to the server. This has
the advantage that an unlimited number of workstations can work simultaneously using the data on
the server.
Client Installation option 3-1: "Single workstation" (system data only)
Install LIDOS with the server data on the workstations.
Update: If you have already set up LIDOS workstations as clients in a client-server environment,
the workstations must also be updated as the server data can otherwise not be accessed.
Client Installation option 3-2: "Single workstation with data"
Install LIDOS with server data on a laptop or other mobile PC. All necessary data is copied.
Subsequently, it is not necessary to be connected to the server to use LIDOS. This installation
option is used to quickly update laptops (with or without DVD drive).

Installation option 4: "WebService Client"

The system data of all earth moving machine types are installed on your local PC. To use the
LIDOS WebService, you must be connected to the Internet. Through the WebService, you are
automatically granted access to the service documentation.

Installation_GB.doc

17.09.07

LIDOS

3.3.

"Single workstation" installation

Close all open programs.

After the installation process is started, a number of tests are carried out (see chapter 3.8,
tests 1 - 4). In the event of an error, the installation process is aborted.

Note
After all tests have been successful, you can proceed with installing LIDOS.

Place DVD 1 or DVD 2 in the drive. After having selected the language, the "Installations DVD 1"
or "Installations DVD 2" window is opened.
The following machine types are available on DVD 1: "Wheeled Excavators" and "Crawler
Excavators".
The following machine types are available on DVD 2: "Wheeled Loaders" and "Crawler/Tele
Loaders".
1. In the "Installations DVD x" window, click the desired machine type.
> The installation starts and checks whether there are any other programs running
(see chapter 3.8.4, test 4). If all programs are closed, the "Welcome" window is displayed.

Table 7: "Welcome" window

2. Click "Next" to proceed to the next step of the installation process.

> In the next dialog, select your installation option.

Table 8: "Single station" dialog

LIDOS

17.09.07

Installation_GB.doc

3. Select installation option "1. Single station".

4. Click "Next" to proceed to the next step of the installation process.
> The installation utility carries out tests 1 to 3 (see chapter 3.8).
After all tests have been completed successfully, the "Select Destination Directory" window
is displayed.

Table 9: "Select Destination Directory" dialog

Note
By default, the LIDOS data is copied to the "...\LIDOS\LIDOS_xxx\" directory. You have
however the option to change the name and location of this directory at any time.
For more information on how to change the destination directory,
refer to chapter 3.7 "Changing destination directory".

5. Click "Next" to proceed to the next step of the installation process.

> The "Ready to Install" window is displayed.

Table 10: "Ready to Install" window

Installation_GB.doc

17.09.07

LIDOS

6. Select "Create Desktop shortcut".

> The installation utility creates a shortcut to LIDOS on your desktop. This allows you to open
the LIDOS program quickly without having to access the Start menu.

Note
Desktop shortcut
If you have accidentally deleted the desktop shortcut or have not installed it, you can
manually create a shortcut at a later stage (see chapter 7.5).

7. Click "Next" to proceed to the next step of the installation process.

> During the LIDOS installation process, the "Running, please wait..." window is displayed.

Table 11: "Running, please wait..."

> After completion of the LIDOS installation process, the "Installation 1/2007 Single Station
Completed" window is displayed. The LIDOS installation is completed successfully.

Table 12: "Single station" window

8. Click "Finish".
> The window is closed.
> To work with LIDOS, you must place the DVD in the drive.
> "LIDOS xxx" is added to the Windows Start menu Programs Liebherr.
> To start LIDOS, double-click the desktop shortcut or select
Start Programs Liebherr "LIDOS xxx".
9. Click the "Liebherr Documentation" button in the taskbar.
> The "Installations DVD x" window is displayed.
10. Close the "Installations DVD x" window.

10

LIDOS

17.09.07

Installation_GB.doc

3.4.

"Single workstation with data" installation

Close all open programs.

After the installation process is started, a number of tests are carried out (see chapter 3.8,
tests 1 - 4). In the event of an error, the installation process is aborted.

Note
After all tests have been successful, you can proceed with installing LIDOS.

Place DVD 1 or DVD 2 in the drive. After having selected the language, the "Installations DVD 1"
or "Installations DVD 2" window is opened.
The following machine types are available on DVD 1: "Wheeled Excavators" and "Crawler
Excavators".
The following machine types are available on DVD 2: "Wheeled Loaders" and "Crawler/Tele
Loaders".
1. In the "Installations DVD x" window, click the desired machine type.
> The installation starts and checks whether there are any other programs running
(see chapter 3.8.4, test 4). If all programs are closed, the "Welcome" window is displayed.

Table 13: "Welcome" window

2. Click "Next" to proceed to the next step of the installation process.

> In the next dialog, select your installation option.

Table 14: "Single station with Data" dialog

Installation_GB.doc

17.09.07

LIDOS

11

3. Select installation option "2. Single station with Data".

4. Click "Next" to proceed to the next step of the installation process.
> The installation utility carries out tests 1 to 3 (see chapter 3.8).
After all tests have been completed successfully, the
"Select Destination Directory" window is displayed.

Table 15: "Select Destination Directory" dialog

Note
By default, the LIDOS data is copied to the "...\LIDOS\LIDOS_xxx\" directory. You have
however the option to change the name and location of this directory at any time.
For more information on how to change the destination directory,
refer to chapter 3.7 "Changing destination directory".

5. Click "Next" to proceed to the next step of the installation process.

> The "Ready to Install" window is displayed.

Table 16: "Ready to Install" window

6. Select "Create Desktop shortcut".

> The installation utility creates a shortcut to LIDOS on your desktop. This allows you to open
the LIDOS program quickly without having to access the Start menu.

12

LIDOS

17.09.07

Installation_GB.doc

Note
Desktop shortcut
If you have accidentally deleted the desktop shortcut or have not installed it, you can
manually create a shortcut at a later stage (see chapter 7.5).

7. Click "Next" to proceed to the next step of the installation process.

> During the LIDOS installation process, the "Running, please wait..." window is displayed. In
addition, two information windows are shown, indicating the destination directories for data
and pictures.

Table 17: Information windows shown during the installation process

Note
When installing a machine type for the first time, it might take some time to install the
software. In this process, all data of the machine type is copied to the hard disk
of your PC.
When you complete an update at a later stage, the machine type data is only
synchronised. As a result, the installation takes much less time.

Installation_GB.doc

17.09.07

LIDOS

13

> After completion of the LIDOS installation process, the "Installation 1/2007 Single Station
with Data Completed" window is displayed.
The LIDOS installation is completed successfully.

Table 18"Single workstation with Data" window

8. Click "Finish".
> The window is closed.
> To operate LIDOS, you do not require the DVD from now on.
> "LIDOS xxx" is added to the Windows Start menu Programs Liebherr.
> To start LIDOS, double-click the desktop shortcut or select
Start Programs Liebherr "LIDOS xxx".
9. Click the "Liebherr Documentation" button in the taskbar.
> The "Installations DVD x" window is displayed.
10. Close the "Installations DVD x" window.

14

LIDOS

17.09.07

Installation_GB.doc

3.5.

"Server" installation with subsequent client installation

The "Server" installation must always be followed by a client installation

(options "Single station" or "Single station with data").
The "Server" installation and subsequent client installation should be completed by an
IT administrator.

Note
Depending on the "Server" installation, the client installation might have to be completed
individually at each workstation.
Only after the client installation is completed can LIDOS be used at the workstations.

3.5.1. "Server" installation

Close all open programs.
Place DVD 1 or DVD 2 in the drive. After having selected the language, the "Installations DVD 1"
or Installations DVD 2" window is opened.
The following machine types are available on DVD 1: "Wheeled Excavators" and "Crawler
Excavators".
The following machine types are available on DVD 2: "Wheeled Loaders" and "Crawler/Tele
Loaders".
1. In the "Installations DVD x" window, click the desired machine type.
> The installation starts and checks whether there are any other programs running
(see chapter 3.8.4, test 4). If all programs are closed, the "Welcome" window is displayed.
2. Click "Next" to proceed to the next step of the installation process.
> In the next dialog, select your installation option.

Table 19: "Server" dialog

3. Select installation option "3. Server".

4. Click "Next" to proceed to the next step of the installation process.
> The "Select Destination Directory" window is displayed.
For more information on how to change the destination directory, refer to
chapter 3.7 "Changing destination directory".

Installation_GB.doc

17.09.07

LIDOS

15

5. Click "Next" to proceed to the next step of the installation process.

> The "Ready to Install" window is displayed.
6. Click "Next" to proceed to the next step of the installation process.
> During the installation process, three different information windows are displayed.
> When the server installation is completed, the "Network (Server) Installation" window is
displayed, reminding you to proceed with the client installation.

Table 20: "Network (Server) Installation" window

7. Click "OK".
> The window is closed.
> After completion of the LIDOS installation process, the "Installation 1/2007 Server
Completed" window is displayed. The LIDOS installation is completed successfully.
8. Click "Finish".
> The window is closed.
9. Click the "Liebherr Documentation" button in the taskbar.
> The "Installations" window is displayed.
10. Close the "Installations" window.
11. At each workstation, complete a client installation as described in chapter 3.5.2.
> Only after successful client installation can LIDOS be operated at the workstations.

Caution!
"Server" data update
To complete a server UPDATE, ensure that NO USER is working with WORKING with
LIDOS at the same time. In the event of non-compliance, important files might not be
updated, causing problems.
Install the update files to the SAME DIRECTORY. This ensures that users can still
access their own files such as notes and shopping baskets after an update. From LIDOS
version LIDOS Version 1/2007, the user data is stored in the "User_files" directory on
the server.

16

LIDOS

17.09.07

Installation_GB.doc

3.5.2. Client installation

After the "Server" installation is completed, the client installation must be carried out at all
workstations on which LIDOS is to be run. For the client installation, you can choose between
"Single station" and "Single station with data". The tests described in chapter 3.8 are completed
with both installation options.
To select the source directory of the LIDOS data, you must be connected to the server. In
Windows Explorer, select the menu option "Tools Map network drives ..." to establish a
connection to the server. Select the letter of the drive on which the server data is stored and enter
the destination directory ("\\server name\release").

"Single station" and "Single station with data" client installations

At the workstation, close all open programs.
After the installation process is started, a number of tests are carried out (see chapter 3.8,
tests 1 - 4). In the event of an error, the LIDOS installation is aborted.
1. Open Windows Explorer at the workstation.
2. Select the server directory into which you have installed the LIDOS data during the server
installation.
3. Double-click the setup_xx.exe file to start the installation utility.
> The installation starts and checks whether there are any other programs running (see
chapter 3.8.4, test 4). If all programs are closed, the "Welcome" window is displayed.

Note
The program is available in the following languages:
setup_de.exe:
German
setup_en.exe:
English
setup_es.exe:
Spanish
setup_fr.exe:
French
setup_it.exe:
Italian

4. Click "Next" to proceed to the next step of the installation process.

> In the subsequent dialog, the installation options "Single station" and
"Single station with data" are displayed.
Depending on your requirements, select one of the above options and complete the steps 4 - 10
as described in chapter 3.3 / 3.4.

Caution!
Updating client installation
If the server data has been UPDATED, the CLIENT INSTALLATION must be repeated
on all workstations that use the LIDOS data on the server.

Installation_GB.doc

17.09.07

LIDOS

17

3.6.

LIDOS "WebService Client" installation

The LIDOS "WebService Client" files are found on DVD 1. They cover all machine types.
To run the "WebService Client", you must be connected to the Internet. If no Internet connection
can be established when the "WebService" is started, an error message is displayed.
To work with the LIDOS "WebService Client", you should at least have an ISDN or DSL
connection. The LIDOS page layout depends on the capacity of the line used to connect to it.
Users of the "WebService Client" have always the latest information at their disposal, as the data is
updated weekly.

Installation of "WebService Client"

Close all open programs.
After the installation process is started, a number of tests are carried out (see chapter 3.8,
tests 1 - 4). In the event of an error, the LIDOS installation is aborted.

Note
After all tests have been successful, you can proceed with installing LIDOS.

DVD 1 must be placed in the drive. In the "Installations DVD 1" window, select the language.

Installation of LIDOS
"WebService Client"

Table 21: "Installations DVD 1" window

1. In the "Installations DVD 1" click "WebService Client".

> The installation starts and checks whether there are any other programs running (see
chapter 3.8.4, test 4).
If all programs are closed, the "Welcome" window is displayed.

18

LIDOS

17.09.07

Installation_GB.doc

2. Click "Next" to proceed to the next step of the installation process.

> In the next dialog, select your installation option.

Table 22: "Available Web Connection" dialog

3. Select option "WWW Internet". If you are connected to the LIEBHERR intranet, you can choose
the option "Member of LIEBHERR Intranet".
4. Click "Next" to proceed to the next step of the installation process.
> The "Select Destination Directory" window is displayed.

Table 23: "Select Destination Directory" dialog

Note
By default, the LIDOS data is copied to the "....\LIDOS\Webservice\" directory. You have
however the option to change the name and location of this directory at any time.
For more information on how to change the destination directory, refer to
chapter 3.7 "Changing destination directory".

Installation_GB.doc

17.09.07

LIDOS

19

5. Click "Next" to proceed to the next step of the installation process.

> The "Ready to Install" window is displayed.

Table 24: "Ready to Install" window

6. Select "Create Desktop shortcut".

> The installation utility creates a shortcut to LIDOS on your desktop, providing access to the
earth moving machine data. This allows you to open the LIDOS programs quickly without
having to access the Start menu.

Note
The following icons and menu options are added to the Windows Start menu:
LIDOS LHB WebService
LIDOS LFR WebService
LIDOS LBH WebService
LIDOS LWT WebService

20

LIDOS

17.09.07

Installation_GB.doc

7. Click "Next" to proceed to the next step of the installation process.

> During the LIDOS installation process, the "Running, please wait..." window of the
respective machine type is displayed.
> After completion of the LIDOS installation process, the "Installation 1/2007 Server
Completed" window is displayed.
The LIDOS WebService installation is completed successfully.

Table 25: "Installation Completed" window

8. Click "Finish".
> The window is closed.
> "LIDOS xxx WEBSERVICE" is added to the Windows Start menu Programs Liebherr.
> To start LIDOS WebService, double-click the desktop shortcut or select
Start Programs Liebherr "LIDOS xxx WEBSERVICE".
9. Click the "Liebherr Documentation" button in the taskbar.
> The "Installations DVD 1" window is displayed.
10. Close the "Installations DVD 1" window.

Installation_GB.doc

17.09.07

LIDOS

21

3.7.

Changing destination directory

The installation utility indicates the directory in which the LIDOS files are installed. By default, the
"...\LIDOS\LIDOS_xxx\" directory is chosen. You have however the option to select a different
destination directory for the LIDOS data.

Table 26: LIDOS destination directory

1. In the "Select Destination Directory" window, click "Browse".

> The "Select Destination Directory" input window is displayed.

Step 3
(input field)

Step 2

Step 1
Table 27: Input window

2. Click the list box and select the destination drive. (step 1)
3. Double-click an existing directory. (step 2)
> The selected directory is displayed in the input field.
4. Click the input field and enter the path of the directory you wish to use as a destination
directory. (step 3)
> If the directory does not exist, it is created automatically.
5. Confirm the selection of destination directory by clicking "OK".
> The "Select Destination Directory" dialog with the destination directory is shown again.
6. Click "Next" to continue the installation process.

22

LIDOS

17.09.07

Installation_GB.doc

3.8.

Tests carried out during the installation process

The installation utility checks whether an authorization code is available on your PC and whether
the following programs are installed.
Test 1:

The "ProSecCo" license utility must be installed.

Test 2:

A valid authorization code must be stored in "ProSecCo".

Test 3:

Acrobat Reader must be installed.

The utility also checks whether any of the following programs are running on the PC:
Test 4:

Installation_GB.doc

The programs LIDOS, "ProSecCo" and Acrobat Reader may not be running during
the installation process.

17.09.07

LIDOS

23

3.8.1. Test 1: "ProSecCo" license utility

If the installation utility discovered that the "ProSecCo" license utility is not installed on your local
PC, error message "LIDOS Security Client currently not installed" is displayed.

Table 28: Error message: "LIDOS Security Client currently not installed"

Note
The "ProSecCo" license utility is installed automatically.
The current LIDOS installation is thereby however aborted.

If the above error message is displayed, proceed as follows:

1. Click "OK" to acknowledge the error message.
> The error message is closed.
> The LIDOS installation is aborted.
> The "ProSecCo" license utility is installed automatically.
> After the installation of "ProSecCo" is completed, the "Licensing" form is displayed.
2. Complete the "Licensing" form.
3. Send it by e-mail or fax to the address indicated on the form (Lexcom).
For detailed information on how to complete the request form, see
chapter 5.2 "Requesting authorization code".

24

LIDOS

17.09.07

Installation_GB.doc

3.8.2. Test 2: Saving authorization code

If the LIDOS installation utility detects that there is no authorization code saved in the "ProSecCo"
license utility, error message "SecurityClient not licensed" is displayed.

Table 29: Error message: "SecurityClient not licensed"

Note
Saving authorization code
LIDOS can only be installed after a valid authorization code has been entered and saved
in "ProSecCo".

If the above error message is displayed, proceed as follows:

1. Click "OK" to acknowledge the error message.
> The error message is closed.
> The LIDOS installation is aborted.
> The "Licensing" form is displayed.
2. Enter the authorization code you have obtained in the "Licensing" form.
For more detailed information on how to save the authorization code, refer to
chapter 5.3 "Entering and saving authorization code".
3. After having saved the authorization code, restart the LIDOS installation process.

Installation_GB.doc

17.09.07

LIDOS

25

3.8.3. Test 3: Acrobat Reader

If the installation utility detects that Acrobat Reader is not yet installed on your local PC, error
message "Acrobat (Reader) not installed" is displayed.

Table 30: Error message "Acrobat (Reader) not installed"

Caution!
Acrobat Reader
If Acrobat Reader is not installed, you CANNOT OPEN any additional LIDOS
documents and CANNOT VIEW any service documents.
You can install Acrobat Reader at any time after the LIDOS installation. Subsequently,
the program must be registered.
For detailed information regarding registration, refer to chapter 3.9
"Registration of Acrobat Reader in "ProSecCo".

If the above error message is displayed, complete the following steps to abort the LIDOS
installation:
1. Click the "Cancel" button in the error message window.
> The error message is closed.
> A second warning regarding installation is displayed.
2. In the "Installation" warning, click "Abort setup" button.
> The warning window is closed.
> The LIDOS installation is aborted.
3. Install Acrobat Reader.
in the "Installations DVD x" window.
You can do this by clicking the respective link
4. Restart the LIDOS installation.

If the above error message is displayed, complete the following steps to continue the
LIDOS installation:
1. In the error message window, click "OK".
> The error message is closed.
> The LIDOS installation is continued.
2. Install Acrobat Reader at a later stage.
3. Register Acrobat Reader.

26

LIDOS

17.09.07

Installation_GB.doc

3.8.4. Test 4: Programs running

If the installation utility detects that Acrobat Reader, the "ProSecCo" license utility or another
LIDOS program is running, one of the following error messages is displayed.

Table 31: Error messages indicating that programs are running

If any of the above error messages is displayed, proceed as follows:

1. Click "OK" to acknowledge the error message.
> The error message is closed.
> The LIDOS installation is aborted.
2. Close all open programs.
3. Restart the LIDOS installation.

Installation_GB.doc

17.09.07

LIDOS

27

3.9.

Registration of Acrobat Reader in "ProSecCo"

You must register Acrobat Reader, if ...

-

you have first installed LIDOS and then installed Acrobat Reader, or
you have subsequently installed a new version of Acrobat Reader.
Registration is only required, if you upgraded for example from version 7.0 to version 8.0.
Upgrades from 7.x to 7.xx do not require registration.

How to register Acrobat Reader

1. Place the DVD 1 in the drive.
2. Double-click the ACRORD_REG.exe file in the "...\Autoplay\Scripts\Tools\" directory.
> The "Set Acrobat Path" input window is opened.
The "Set Path" input field shows the default path of the new version.

Table 32: "Set Acrobat Path" input window

3. Click the input field and adjust the path of Acrobat Reader.
4. Click "OK".
> The "Acrobat Path" message window is displayed, indicating that the new path for Acrobat
Reader is registered in the "ProSecCo" license utility or that registration failed.
If an error message is displayed, repeat the above steps.

Table 33: Message indicating that the path has been successfully registered

5. Click "OK".
> The "Acrobat Path" window is closed.

28

LIDOS

17.09.07

Installation_GB.doc

4.

Service documentation

The Liebherr service-documentation is included on DVD 3 and is available in five languages:

-

German (de)
English (en)
French (fr)
Italian (it)
Spanish (es)

Each DVD contains the service-documentation in one language.

Refer to the DVD label ("DVD 3 xx") to find the copy in the desired language.

4.1.

System requirements

Operating system: Windows operating system, from Windows 95

DVD drive (only for installation from DVD)

"Single workstation with data" installation:

Several GB of free hard disk space.
For more details regarding the volume of data, refer to the label of the DVD.

Note
Language settings
The service-documentation can be installed in five languages. Please note that the
LIDOS program must be adjusted to match the selected data language.
For details regarding the switching of the data language in LIDOS please refer to
chapter 2.5 "Language settings" in "LIDOS_GB.doc".

Note
Service-documentation
The service-documentation can be installed without installing the LIDOS program.
If LIDOS is installed at a later stage, the service-documentation cannot be directly
accessed from LIDOS, as the
button is not available.
 Repeat the service-documentation installation.
> The LIDOS program is updated with the missing
button to access the service
documentation. As the data of the service-documentation is synchronised, the
installation takes only a little time.

Installation_GB.doc

17.09.07

LIDOS

29

4.2.

Installation of service documentation

You have the option to choose between different installation options. These are described in more
detail at the end of the reference guides.

Installation option 1: "Single workstation" (system data only)

Only the system data required to run the program is installed on the local PC.
To work with the service documentation, the respective DVD must be placed in the drive.

Installation option 2: "Single workstation with data"

All data is copied to the local PC. Refer to the DVD label to find out the data volume and check
whether this space is available on your PC. If you have already installed a previous version, only
some of the data is replaced and added (update), so that the space requirements are lower. By
synchronising the data, the time required for an update is considerably shorter than that needed for
an initial installation.

Installation option 3: "Server"

Select this installation option if you wish to transfer the data from the DVD to the server. This has
the advantage that an unlimited number of workstations can work simultaneously using the data on
the server.
Client Installation option 3-1: "Single workstation" (system data only)
Install the service documentation with the server data on the workstations.
Update: If you have already set up workstations with the service documentation as clients in a
client-server environment, these must be updated after the server installation is completed. Direct
access to the documentation by clicking the
button in LIDOS is not possible.
Client Installation option 3-2: "Single workstation with data"
Install the service documentation with server data on a laptop or other mobile PC. All necessary
data is copied. Subsequently, it is not necessary to be connected to the server to use the service
documentation. This installation option is used to quickly update laptops (with or without DVD drive).

30

LIDOS

17.09.07

Installation_GB.doc

4.3.

"Single workstation" installation

The installation procedure for the "Single station" service documentation corresponds to that of the
"Single station" LIDOS installation.
 Complete the steps described in chapter 3.3 "Single station installation".

4.4.

"Single workstation with data" installation

The installation procedure for the "Single station with data" service-documentation corresponds to
that of the "Single station with data" LIDOS installation.
 Complete the steps described in chapter 3.4 "Single station with data installation".

4.5.

"Server" installation with subsequent "Single station" client

installation

The "Server" installation of the service-documentation with subsequent "Single station" client
installation corresponds to the "Server" installation and "Single station" client installation of LIDOS.
 For the server installation, complete the steps described in chapter 3.5.1 "Server installation".
 For the client installation, complete the steps described in
chapter 3.3 "Single station installation".

4.6.

"Server" installation with subsequent "Single station with data"

client installation

The "Server" installation of the service documentation with subsequent "Single station with data"
client installation corresponds to the "Server" installation and "Single station with data" client
installation of LIDOS.
 For the server installation, complete the steps described in chapter 3.5.1 "Server installation".
 For the client installation, complete the steps described in
chapter 3.4 "Single station with data installation".

Installation_GB.doc

17.09.07

LIDOS

31

4.7.

Starting the LIDOS service-documentation

After the service-documentation has been installed, and the option for desktop icons has been
chosen, you can open the service-documentation by selecting the respective entry in the start
menu or by clicking the icon on the desktop. You also have the option to start the
service-documentation from the LIDOS program by clicking the respective button.

Starting the service-documentation from the start menu program list

1. In the task bar, select Start Programs Liebherr.
2. In the Liebherr menu, select "LIDOS Service Documentation xx" where xx is the language
code.
> The service-documentation is opened.

Table 34: Start menu

Starting the service-documentation from the desktop

 Double-click the LIDOS icon on the desktop.
> The service-documentation is opened.

Table 35: Desktop

32

LIDOS

17.09.07

Installation_GB.doc

4.8.

Internet Explorer settings

If, in the Internet Explorer window, the service-documentation is displayed with its entire directory
structure rather than with 2 levels, adjust the Internet Explorer settings as follows:

Table 36: Internet Explorer "Tools" menu

Table 37: "Internet Options" dialog

1. Start the service-documentation program.

> The start page of the service-documentation is shown in the Internet Explorer window.
2. In the menu bar, click Tools Internet Options (step 1).
> The "Internet Options" dialog consisting of various tabs is displayed.
3. Click the "Advanced" tab (step 2).
4. Scroll down to the "Security" settings.
5. Select the options
"Allow active content to run in files on My Computer" and
"Allow active content from CDs to run on My Computer" (step 3).
6. Click "Apply" to save the settings.
7. Click "OK" to close the dialog window.
8. Close Internet Explorer.
9. Restart the service-documentation.
> In the Internet Explorer window, the start page of the service-documentation is displayed.
The directory structure is closed.
10. To open a directory, click it.

Installation_GB.doc

17.09.07

LIDOS

33

5.

"ProSecCo" license utility

To work with the various LIDOS programs, they must be installed and properly licensed. For this
purpose, you need the "Professional Security Control Client" ("ProSecCo") license utility. In the
"ProSecCo" utility, the authorization code sent to you by e-mail or fax must be entered and stored.
After the authorization code is registered, the "ProSecCo" license utility shows all programs that
are currently licensed and thus installable. You can then continue with installing these LIDOS
programs.

Note
Uninstalling LIDOS
If you have uninstalled LIDOS, the "ProSecCo" license utility and the authorization code
remain on your PC. You therefore do not need to apply for a new authorization code, if
you wish to reinstall LIDOS or an updated version of the program at a later stage.

Note
Installation Server
No authorization code is required for "Server" installation (server license currently not
available).
To complete a client installation, a valid authorization code must be registered in the
"ProSecCo" license program on the client.

Note
"ProSecCo" license utility
If the "ProSecCo" license utility is uninstalled and subsequently reinstalled on your PC,
you must request a new authorization code.
The previously used authorization code is not valid.

34

LIDOS

17.09.07

Installation_GB.doc

5.1.

Starting the "ProSecCo" license program

1. In the task bar, select Start Programs Liebherr.

> The Liebherr start menu is displayed.

Table 38: Windows Start menu

2. Click the "ProSecCo" license utility in the Liebherr menu.

> The "ProSecCo" license utility is opened. All programs that are licensed with the stored
authorization code and can thus be installed are listed.
> Programs that are already installed are identified with "X" in the "I" column.

"X"= installed programs

List of all licensed

Table 39"ProSecCo" license utility

3. Click "OK".
> The "ProSecCo" license utility is closed.

Installation_GB.doc

17.09.07

LIDOS

35

5.2.

Requesting an authorization code

To install LIDOS, a valid authorization code must be stored in the "ProSecCo" license utility.
1. In the task bar, select Start Programs Liebherr ProSecCo Client.
> The "ProSecCo" license utility is opened.
2. Click the "Licensing" button.
> The "Licensing" form is displayed.

Table 40: "Licensing" request form

3. Enter the relevant details such as company name, first name, surname and address.
The other input fields are optional.
4. Click "email" to send the request form to the recipient address (Lexcom).
Click "Print" to print a copy of the form to be sent by fax to Lexcom.
> The authorization code will be sent to you by e-mail or by fax within the next 24 hours.

36

LIDOS

17.09.07

Installation_GB.doc

5.3.

Entering and saving the authorization code

After having sent the request form by e-mail or fax to the address indicated in the form (Lexcom).
Lexcom will provide you within 24 hours with an authorization code (by e-mail or fax). Enter the
authorization code in the "Licensing" form and save it.

Note
Only after the authorization code is saved can LIDOS be installed.

The "Licensing" form can be called up in two ways:

Start ...

The "Licensing" form is ...

After successful saving of the

authorization code ...

.. the "ProSecCo"
license utility

... opened manually from the

"ProSecCo" utility

... you can view the form as often as you

like

...a "Single station"

installation of LIDOS

...opened automatically during the

installation process

... the form is not displayed

Table 41: Calling up "Licensing" request form

There are four different ways to call up the "Licensing" request form and to enter the authorization
code.
-

Authorization code received by e-mail and starting of "ProSecCo" utility

Authorization code received by e-mail and starting of "Single station" LIDOS installation
Authorization code received by fax and starting of "ProSecCo" utility
Authorization code received by fax and starting of "Single station" LIDOS installation

Installation_GB.doc

17.09.07

LIDOS

37

Authorization code received by e-mail and starting of "ProSecCo" utility

1. In the task bar, select Start Programs Liebherr "ProSecCo Client".
> The "ProSecCo" license utility is opened.
2. Click the "Licensing" button.
> The "Licensing" form is displayed.

Step 1
Table 42: "Licensing" request form

3. In the "Licensing" form, click the "Enter authorization code" field (step 1).
4. Enter the authorization code forwarded to you by e-mail.
5. Open the e-mail received from Lexcom and copy the authorization code.
To copy the code, highlight it in the e-mail message.
6. Right-click the code and select "Copy" from the shortcut menu.
Alternatively, press "CTRL" + "c" (step 2).
> The highlighted code is copied to the Windows clipboard.

Step 2

Table 43 "Copy" shortcut menu

7. In the task bar, click the "Licensing" button to call up the form window.

38

LIDOS

17.09.07

Installation_GB.doc

8. Paste the copied code into the respective field. To do this, right-click the
"Enter authorization code" field and select "Paste" from the shortcut menu.
Alternatively, press "CTRL" + "v" (step 3).
> The copied authorization code is entered in the "Enter authorization code" field.

p3

Step 4

Table 44: "Paste" shortcut menu and saving of authorization code

9. Click the "Save release code" button (step 4).

> A message is displayed, indicating that the authorization code has been saved
successfully. If an error message is displayed instead, check the authorization code and
save it again.
10. Click "OK" to close the "Licensing" form window.
11. Click "OK" in the "ProSecCo" window.
> The "ProSecCo" license utility is closed.

Authorization code received by e-mail and starting of "Single station" LIDOS

installation
Assumption: There is no valid authorization code stored in "ProSecCo".
1. Start a "Single station" installation of LIDOS as described in chapter 3.3 / 3.4.
> The "Licensing" form is displayed.

Step 1

Table 45: "Licensing" request form

2. In the "Licensing" form, click the "Enter authorization code" field (step 1).
3. Enter the authorization code forwarded to you by e-mail.
4. Open the e-mail received from Lexcom and copy the authorization code.
To copy the code, highlight it in the e-mail message.

Installation_GB.doc

17.09.07

LIDOS

39

5. Right-click the code and select "Copy" from the shortcut menu.
Alternatively, press "CTRL" + "c" (step 2).
> The highlighted code is copied to the Windows clipboard.

Step 2

Table 46 "Copy" shortcut menu

6. In the task bar, click the "Licensing" button to call up the form window.
7. Paste the copied code into the respective field. To do this, right-click the "Enter authorization
code" field and select "Paste" from the shortcut menu.
Alternatively, press "CTRL" + "v" (step 3).
> The copied authorization code is entered in the "Enter authorization code" field.

Step 4

Step 3

Table 47: "Paste" shortcut menu and saving of authorization code

8. Click the "Save release code" button(step 4).

> A message is displayed, indicating that the authorization code has been saved
successfully. If an error message is displayed instead, check the authorization code and
save it again.

40

LIDOS

17.09.07

Installation_GB.doc

Note
Manual entry of authorization code
When entering the authorization code manually, ensure that you copy it correctly. Do not
confuse the character "O" with the figure "0".
Other frequently confused signs are the letter "I" (capital), the letter "i" and the figure "1".

Authorization code received by fax and starting of "ProSecCo" utility

1. In the task bar, select Start Programs Liebherr "ProSecCo Client".
> The "ProSecCo" license utility is opened.
2. Click the "Licensing" button.
> The "Licensing" form is displayed.
3. In the "Licensing" form, click the "Enter authorization code" field
4. Enter the authorization code in the field.
5. Click the "Save release code" button.
> A message is displayed, indicating that the authorization code has been saved
successfully. If an error message is displayed instead, check the authorization code and
save it again.
6. Click "OK" to close the "Licensing" form window.
7. Click "OK" in the "ProSecCo" window.
8. The "ProSecCo" license utility is closed.

Authorization code received by fax and starting of "Single station"

LIDOS installation
Assumption: There is no valid authorization code stored in "ProSecCo".
1. Start a "Single station" installation of LIDOS as described in chapter 3.3 / 3.4.
> The "Licensing" form is displayed.
2. In the "Licensing" form, click the "Enter authorization code" field
3. Enter the authorization code in the field.
4. Click the "Save release code" button.
> A message is displayed, indicating that the authorization code has been saved
successfully. If an error message is displayed instead, check the authorization code and
save it again.

Installation_GB.doc

17.09.07

LIDOS

41

5.4.

Information on installed programs

1. In the task bar, select Start Programs Liebherr "ProSecCo Client".

> The "ProSecCo" license utility is opened.

Language settings

Program information

"Licensing" request form

Table 48"ProSecCo" license utility

2. Select your program in the list.

3. To view the related details, click the "Software" button
or double-click the program name in the list.
> The details, such as expiry date and version, of the installed program are shown.

Table 49: Details of installed program

4. Click "OK" to close the window.

5. To close the "ProSecCo" utility, click "OK".

5.5.

Language settings

You have the option to select the language in which the program and/or the data is displayed.
Currently, the information is available in German, English and French.
1. In the task bar, select Start Programs Liebherr "ProSecCo Client".
> The "ProSecCo" license utility is opened.
2. In the "ProSecCo" licensing program, click the
button.
> The "Language" dialog is displayed.
3. Select the language in the "Program" and/or "Data" lists.
4. Confirm your selection by clicking "OK".
> In the license utility, the texts of the user interface and/or the data is now displayed in the
selected language.

42

LIDOS

17.09.07

Installation_GB.doc

6.

LIDOS program start

After the LIDOS program has been installed, and the option for desktop icons has been chosen,
you can open LIDOS by selecting the respective entry in the start menu or by clicking the icon on
the desktop.

Starting LIDOS from the start menu program list

1. In the task bar, select Start Programs Liebherr.
2. Click the LIDOS program in the Liebherr menu.
> The LIDOS program is started.

Table 50: Start menu

Starting LIDOS from the desktop

 Double-click the LIDOS icon on the desktop.
> The LIDOS program is started.

Table 51: Desktop

Installation_GB.doc

17.09.07

LIDOS

43

7.

FAQ

7.1.

When do I need to apply for an authorization code?

You need a new authorization code ...

-

if you have not yet requested such a code for LIDOS.

if you wish to install the program on a new PC.
if the hard disk of your PC has been replaced.
if the image of a data recovery program has been loaded to your PC.

7.2.

How can I use the program if I have no DVD drive?

There are two options to install LIDOS on a PC that is not equipped with a DVD drive:
-

"Server" installation with subsequent "Single station with data" client installation
Installation through a DVD drive of a different PC

1. "Server" installation with subsequent "Single station with data" client installation
The data from the DVD can be transferred to the hard disk of the server from any PC with a DVD
drive.
 To do this, complete a "Server" installation as described in chapter 3.5.
 On the PC without DVD drive, start the "Single station with data" installation as described in
chapter 3.4.
This allows you to install LIDOS on a PC that is not equipped with a DVD drive.
This installation option is also very quick.

2. Installation through a DVD drive of a different PC

 Make the DVD drive of another PC available and place the DVD in this drive.
 On the PC without DVD drive, set up a connection to the DVD drive made available above. In
Windows Explorer, select the menu option "Tools Map network drives ..." to establish a
connection to the DVD drive. Select the letter of the drive and enter the destination directory
("\\server name\release").
 Start the LIDOS installation.

7.3.

Can I combine different LIDOS versions?

There are no restrictions as regards the installation of different LIDOS programs. Depending on the
requirements, you can complete one or more LIDOS installations.
Each LIDOS program can be run independently.

7.4.

What does the expiry date indicate?

Two weeks prior to the expiry date, you will be prompted every time you start your PC that you
should install the latest program version. During these two weeks up to and including the date of
expiry, you can continue working with the current program version. Subsequently, the expired
program cannot be run anymore. To install the update version, you do NOT need to request a new
authorization code. Simply install the new program version and continue working with LIDOS.

44

LIDOS

17.09.07

Installation_GB.doc

7.5.

How can I create a LIDOS shortcut on my desktop?

1. In the task bar, select Start Programs Liebherr.

Step 1

Table 52: Start menu with shortcut menu

2. Select your LIDOS program in the Liebherr menu.

3. Right- click the selected program.
> The shortcut menu is displayed.
4. Click "Copy" in the shortcut menu (step 1).
5. In the task bar, click the "Desktop" button (step 2).
> The desktop is displayed.

Step 2

Table 53: Desktop with shortcut menu

6. Right-click anywhere on the desktop.

> The shortcut menu is displayed.
7. Select "Paste Shortcut" in the shortcut menu (step 3).
> The desktop shortcut of the selected LIDOS program is created and the shortcut menu is
closed.

Installation_GB.doc

17.09.07

LIDOS

45