Oscar Murphy Life Strategists Pvt Ltd

People

can be the wind

beneath your wings or
the anchor on your boat.

Presents

A Workshop on

Handling Difficult People with Different Personalities

@ Work with Ease

Come Learn
The Art Of People Handling
For Performance Excellence

A Stress Management Series

Whether you are a senior vice president, manager,
supervisor, or an employee, handling difficult people and
tough situations can create STRESS and in turn a lack of
productivity, poor attitude, and reluctance to come to
work.
Difficult people are everywhere and Stress due to difficult
people in the workplace can prove costly to both
individuals and organizations and hence is a critical
component of productivity.
The key lies in Knowing How to handle them.

s training aims to equip you with behavioral

Accepting and understanding the fact
that people are different and therefore
need to be treated differently, is integral
to the success of building any
relationship.

techniques for dealing with difficult people and situations

which will re-boost your confidence, improve your
competence, reduce stress, anxiety and increase your
enthusiasm for life.
It enables you to regulate your state of mind by not

Through
s hands-on activities and
practice exercises combined with
behavioral sciences you will learn how to
deal with all sorts of difficult people and
situations. This workshop provides the
tools for handling all types of workplace
behavior problems brought about by
different personalities.

allowing others to give you negative feelings.

Youll learn how to control your anger and stress levels and
obtain a psychological edge by improving your people
skills.
Block your dates: To be confirmed
Timing: 8am to 6pm
Venue: Bangalore

Investment : Rs.1500 per day per person

+12.36% service tax.
(Fee includes programme materials, certificate of
participation, lunch, tea and refreshments)

If there is ONE skill

that
guarantees
success in life, it is
knowing how to be
effective
with
people. The most
successful
people
arent the ones who
possess special skills
& knowledge alone.
Theyre the
ones
who can confidently
communicate with
people and arouse in
them a spirit of
cooperation
whether its an
employee, a boss, a
coworker,
a
customer, a client in
your business or a
business partner.

Your Benefits For Life

Take charge NOW to take
charge of situations

Learn the art and science of understanding others and

maximize impact while interacting with different personality
types.

Be Proactive to People than

to be Reactive to People.

Know how to communicate effectively for healthy conflict

resolution

Manage tasks, people and deadlines efficiently.

Build a healthy collaboration with your team, superiors etc.

Manage difficult situations by analyzing issues like

differences of opinion, non-co-operative individuals, conflict
and aggression.
.

Contact: Ms.Pavitra.B.P
Key Account and Event
Management Executive
at 09972301145 or email us at
omls@oscarmurphy.com

Insights
ghts
Workshop Insi

For further queries

Understand various styles adopted by employees for getting

things done.

How to be calm, strong and confident when dealing with

difficult people and create results you want.

Handle criticism positively by understanding from others

point of view.

Have a sense of control in your work and personal life

Promote a work environment and organizational culture

which fosters effective performance.

Stress is not what

happens to you.
It's your response
to what happens.
And RESPONSE is
something you can
choose
Mirror -Mirror

Talk Their Language

Flexing your communication style to

adapt to the personality type
People Strategy

Learn success strategies to deal

with your difficult people
psychometrics

RICH HOMES, PENT HOUSE #2, 6th FLOOR,

5/1 RICHMOND ROAD, BANGALORE 560025
www.oscarmurphy.com
www.theassessmentworld.com

Logic and Emotion

Intra-View

A Self Reflection exercise through

the use of psychometrics

Understanding different
personality types and analyzing
why they are difficult for you
POSTNATAL CARE

Gain this life skill and step

ahead to reach greater
heights in organizational and
personal effectiveness

Respond to the problem, not the

person. Respond Vs React.
Task or People

Critical Components

Manage Anger(Yours and Theirs),

Unfair Criticism,
Un-recognized work

Help Empower Life Potential

Optimum ratio of Task to People

Management for effective results
Tapping on the Strengths of Your Team

Unleash the hidden potentials of your

employees for a collaborative team

Changing

Attitudes

Reaching

Effectiveness