Professional Documents
Culture Documents
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Checklists
and Forms
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Security
and
Safety - p.08
in
Resorts - p.22
16 Months Out
14 Months Out
12 Months Out
6 Months Out
3 Months Out
2 Months Out
Readjust budget
Open host-city bank account
Finalize session schedule and room assignments
Produce and mail exhibitor services kits
Finalize F&B schedule
Determine onsite staff needs
Determine security needs
Compile exhibitor directory
Review processing and billing activity with
hotels
Plan social events with local clubs and
restaurants
Confirm agenda with speakers and presenters
Confirm presentation needs with site manager
Mail speakers and/or presenters their travel
and registration information and preliminary
agendas
Finalize meal selection/confirm site details
Reconfirm with all external vendors
Send attendees information regarding meeting
attire, agenda, hotel and travel arrangements
Mail final promotional piece to prospective
attendees
1 Month Out
1 Week to 1 Day
www.MidwestMeetings.com
Post-meeting
Reconcile finances
Do a post-budget performance review
Ensure all costs have been covered: food,
printing, etc.
Finalize budget report, including actual costs
and revenues
Complete payment for site, speakers and other
services
Prepare invoices for sponsors and unpaid
attendees
Pack and inventory materials
Have leftover materials shipped back to office
Send thank you notes to speakers and
presenters
Send thank you notes to facility and to
personnel who went above and beyond to
ensure success of meeting
Send thank you notes to VIPs for their
attendance where appropriate
Review meeting evaluations
Document meeting notes, prices, vendors and
suggestions for future meetings
Print final registration list including onsite
registrants
Request a sleeping room pickup summary from
hotel
Additional Notes:
Site Selection
General Information
Property Name
Site Inspection Date
Completed by
Address
Contact
Phone
Email
Alternate Contact
Phone
Email
Property AAA Rating
Type of Property:
Restaurant/Banquet Facility
Hotel Downtown Airport Suburban
Conference Center Convention Center
Resort
Other
Transportation
Lodging
Check-in time:
Checkout time:
Check-in terminals available:
Total accessible rooms:
Total non-smoking rooms:
Total smoking rooms:
Total VIP rooms:
Does the facility have
Express checkout
Yes No
Hotel laundry service
Yes No
Available room service
Yes No
Business center
Yes No
Recreational facilities
Yes No
Fitness center
Yes No
Swimming pool
Yes No
Hot tub
Yes No
Jogging path
Yes No
Beauty salon/barber shop
Yes No
VIP accommodations
Yes No
Work space desk
Yes No
Voicemail/data port
Yes No
High-speed internet
Yes No
Facility
Meeting Space
Rooms
Site Selection
Is lighting controlled within the room?
Yes No
Are temperature controls within the room?
Yes No
Are there movable walls?
Yes No
Is high-speed internet access available?
Yes No
Wireless internet access?
Yes No
Is another group using the room before or after
your group?
Yes No
If yes, who?
Site Personnel
Safety
www.MidwestMeetings.com
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Rooms:
Rack rates: Sgle $
Dble $
Group rates: Sgle $ Dble $
Complimentary rooms?
Room tax
%
Food & beverage:
Continental breakfast $
Full breakfast $
Lunch $
Dinner $
Coffee $
Gratuity
% Tax
Facility policies:
Cancellation penalty by date $
Attrition penalty by date $
Deposit by date $
Approximate taxi fare $
Meeting rooms:
Room rental charge $
Setup charges $
Ste $
Ste $
Post-meeting Evaluation
Name (optional)
Meeting:
Sessions Attended:
Name
Registration . ........................................1 2 3 4 5
Service . ................................................1 2 3 4 5
Cleanliness of rooms ............................1 2 3 4 5
Rates . ...................................................1 2 3 4 5
Proximity to meeting/event .................1 2 3 4 5
Proximity to restaurants . .....................1 2 3 4 5
Proximity to airport/transportation .....1 2 3 4 5
Parking accessibility/availability . ........1 2 3 4 5
Internet accessibility ............................1 2 3 4 5
Overall lodging ....................................1 2 3 4 5
Comments
Meeting Registration
Online registration:
Ease of use ............................................1 2 3 4 5
Registration materials ..........................1 2 3 4 5
Conciseness . ........................................1 2 3 4 5
Informative ..........................................1 2 3 4 5
Overall online registration ..................1 2 3 4 5
Onsite registration:
Speed . ..................................................1 2 3 4 5
Ease ......................................................1 2 3 4 5
Adequate space ....................................1 2 3 4 5
Adequate staff ......................................1 2 3 4 5
Registration materials ..........................1 2 3 4 5
Overall onsite registration ...................1 2 3 4 5
Comments
Meeting/Event Facility
Program:
Post-meeting Evaluation
Please rate from 1 (disagree) to 5 (agree) those
categories which apply.
Encouraged discussion...........................1 2 3 4 5
Met meeting/event objectives..............1 2 3 4 5
Met overall expectations......................1 2 3 4 5
Comments
General
www.MidwestMeetings.com
Dates:
/
/
Event facility:
Date inspected:
Onsite contact:
Phone number:
Lodging facility:
Date inspected:
Onsite contact:
Phone number:
to
/
Yes or No
Front desk:
Hospital:
Ambulance service:
Pharmacy:
Poison control:
If no 911 access, alternative number:
Maintenance staff:
Onsite security:
Local law enforcement:
Local fire department:
Automobile repair service:
Taxi-cab service:
Facility manager:
Other important number(s):
Facility
10
Quick Checks
Quick Questions
www.MidwestMeetings.com
11
Speaker Success
Pre-event Selection Guides
Interview Candidate(s)
12
Which one(s)?
Does the speaker have a Q & A session?
o Yes o No
Is the speaker willing to be available to
attendees before and after the presentation?
o Yes o No
Does the speaker belong to professional
associations?
o Yes o No
Which one(s)?
Is the speaker certified (e.g. CSP or CPAE)?
o Yes o No
Which one(s)?
Does the speaker intend to sell products/books
at the event?
o Yes o No
Does the speaker use clean/appropriate
humor?
o Yes o No
What type of audiovisual equipment
is needed?
Will speaker supply handouts, other props?
o Yes o No
Will the speaker bring a guest?
o Yes o No
Name:
Who will pay guest costs?
What costs are negotiable?
Other:
Fees and Costs
Speaker fee:
Deposit:
Air/ground travel:
Lodging:
Meals:
Cost sharing with another event:
Reimbursements:
Miscellaneous:
Contract/Agreement Details
Speaker Success
Agreement for recording the event
o Yes o No
Cancellation policy
o Yes o No
Audiovisual needs
o Yes o No
Payment terms
o Yes o No
Reimbursements
o Yes o No
Restrictions
o Yes o No
Facilitator or assistant needs
o Yes o No
Additional comments, stipulations or special
requests:
Date contract/agreement signed:
/
/
Speakers Publicity Materials
www.MidwestMeetings.com
Onsite Checks/Confirmations
13
Teambuilding
General Information
Organization:
Team members:
Team leader:
Budget for teambuilding exercise:
Date of teambuilding exercise:
/
/
Time of teambuilding exercise:
Time allotted for teambuilding exercise:
Onsite Offsite
Location:
Number of participants:
The teambuilding exercise will be run by:
The organization
An outside company
Name of outside company (if applicable):
Type of Group
14
Choosing an Exercise
Teambuilding
Building Teams
Debriefing
Review/Follow-up
www.MidwestMeetings.com
15
Spa Inspection
Meeting/Property General Information
Meeting budget:
Number of attendees:
Property name:
Site inspection date:
Spa contact:
Phone:
Email:
Property rating:
Type of property:
Hotel
Conference center
Resort
Other:
Spa budget:
Type of spa:
Cruise ship spa
Day spa
Destination spa
Medical spa
Mineral springs spa
Resort spa
Spa hours:
Number of spa treatment rooms:
How many spa-goers can be accommodated at
one time?
How far in advance must treatments be
booked?
Is the spa easily accessible from guestrooms and
meeting rooms?
Yes No
Do all treatment rooms and public areas appear
to be clean and well-maintained?
Yes No
Is the property ADA compliant?
Yes No
16
Spa Inspection
Are package treatments available?
Yes No
If package treatments are available, what
choices are included?
What are the costs of package treatments?
Options and Costs
Other Considerations
www.MidwestMeetings.com
Booking date:
/
/
Does the spa employ a written contract?
Yes No
Does the contract include...
Event details (date, time, etc.)?
Yes No
Hours of spa availability to attendees?
Yes No
Number of treatments needed?
Yes No
Specific selected treatment options?
Yes No
Individual treatment rates?
Yes No
Amount of deposit required?
Yes No
Date by which to be paid?
Yes No
A cancellation policy?
Yes No
A refund policy?
Yes No
A statement of taxes and gratuities?
Yes No
A statement of additional/special requests?
Yes No
If yes, specify:
A statement of additional service charges?
Yes No
If yes, specify:
Additional Notes:
17
Planner Education
Goals and Objectives
Budget
18
Planner Education
Require completion of a certain number of
hours?
r Yes r No
If yes, how many hours?
Require accumulation of a certain number of
points or credits?
r Yes r No
If yes, how many?
Require travel to attend classes, programs or
exams?
r Yes r No
Match your scheduling needs?
r Yes r No
Learning Experience
Long-term Outlook
www.MidwestMeetings.com
Decision Stage
19
Meeting Budget
General Information
Organization:
Meeting date:
Meeting duration:
Meeting location:
Number of attendees:
Starting budget: $
Meeting Space
Sleeping Rooms
20
Equipment needed:
1.
Rental fee: $
2.
Rental fee: $
3.
Rental fee: $
Add total expected equipment rental costs:
$
Travel
each.
each.
each.
per mile.
Meeting Transportation
Bus: $
Limousine: $
Rental car: $
Taxi: $
Add total expected meeting transportation
costs: $
Services
Audiovisual: $
Catering: $
Decorating: $
Entertainment: $
Floral: $
Planning assistance: $
Photographer(s): $
Printing: $
Security: $
Speaker(s): $
Special CVB service(s): $
Teambuilding: $
Meeting Budget
Translator/interpreter service(s): $
Add total expected service costs: $
Onsite Staff
Miscellaneous
Attendee badges/nametags: $
Attendee childcare: $
Awards: $
Companion programs: $
Direct mail postage: $
Drayage: $
Giveaways: $
Gratuities: $
Group activities: $
Insurance: $
Marketing: $
Media materials: $
Office supplies: $
Online registration: $
Parking: $
Press room/refreshments: $
Registration equipment: $
Registration staff: $
Set-up/tear-down: $
Shipping: $
Signage: $
Speaker gifts: $
Surcharges: $
Taxes: $
Add total expected miscellaneous costs: $
Add all expected meeting costs: $
Do you have a contingency percentage (ex.
5% or 10% of expected meeting costs)
allocated to cover unexpected meeting costs?
Yes No
If so, specify:
% of total expected meeting costs
= $
Final total: $
Expected Income
Activity tickets: $
www.MidwestMeetings.com
Donations: $
Exhibits: $
Meal tickets: $
Member registrations: $
Non-member registrations: $
Student registrations: $
Sales: $
Special event tickets: $
Sponsorships: $
Other: $
Add total expected income: $
Will the total expected income cover the
meeting costs?
Yes
Excess: $
No
Deficit: $
Special Considerations
Additional Notes:
21
Risk Management
Group Planning
22
Risk Management
Does the facility have designated rendezvous
points outside at which to gather in case of an
emergency indoors?
r Yes r No
Will facility staff be on hand in case of an
emergency to instruct and direct people to
safety?
r Yes r No
When was the last time the facilitys
emergency plan was updated?
What hazards does the facilitys emergency
plan cover?
Will food be served during the meeting or
event?
r Yes r No
If yes, have you obtained appropriate
certificates of insurance from food providers?
r Yes r No
Will alcohol be served during the meeting or
event?
r Yes r No
If yes, have you obtained appropriate licenses
and certificates of insurance from alcohol
providers?
r Yes r No
Have the bartenders and servers obtained
appropriate alcohol training?
r Yes r No
Will bartenders and servers verify the ages of
those served alcohol?
r Yes r No
Will attendees be leaving the facility following
alcohol consumption?
r Yes r No
If yes, have you arranged for transportation for
these attendees?
r Yes r No
Is inclement weather likely in the meeting or
event location?
r Yes r No
If yes, have you coordinated an alternative
meeting or event location in case of weatherrelated complications?
r Yes r No
Have you coordinated emergency
transportation in case of an evacuation?
r Yes r No
What methods are available for contacting
attendees?
r Cell phones
r Email
r PA system
r Pagers
r PDAs
r Room phones
r Text messaging
www.MidwestMeetings.com
Steps to Take
23
Winter in Resorts
General Information
Organization:
Number of attendees:
Length of meeting or event:
Purpose of meeting or event:
Property name:
Property location:
Size of property (acres):
Number of lodging facilities onsite:
Lodging facility of choice:
Number of sleeping rooms:
Room rate: $
Number of suites:
Room rate: $
Number of meeting rooms:
Sq. ft. of meeting space:
Sq. ft. of largest meeting room:
Distance from airport:
Distance from major city:
Property rating:
Onsite parking capacity:
Does the property offer free parking?
r Yes r No
If no, specify fee per vehicle:
Type of resort:
r All-inclusive resort
r Golf resort
r Luxury resort
r Ranch resort
r Spa resort
r Family resort
r Lake resort
r Mountain resort
r Ski resort
r Waterpark resort
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r Fine dining
r Gaming
r Gift shop
r Hot tub
r Indoor golf
r Indoor volleyball
r Indoor racquetball r Museums
r Nightclubs
r Sauna
r Shopping
r Spa treatments
r Swimming
r Theatre
r Other:
What winter activities are available in or around
the resort?
r Ballooning
r Bobsledding
r Cross-country skiing r Dog sledding
r Downhill skiing
r Hiking
r Horseback riding
r Hunting
r Ice fishing
r Ice skating
r Ski lessons
r Sledding
r Sleigh rides
r Snowboarding
r Snowmobiling
r Snowshoeing
r Snowtubing
r Tours
r Winter programs
r Winter festivals
r Other:
Other Considerations
Winter in Resorts
If yes, specify:
Is an activity director available to assist with
developing group itineraries?
r Yes r No
Are all activity providers, onsite and offsite,
properly insured?
r Yes r No
Do lessons or safety briefings preface all
activities?
r Yes r No
Are group activity packages available through
the resort?
Onsite activity packages
r Yes r No
If yes, cost per person: $
What activities are included?
Offsite activity packages
r Yes r No
If yes, cost per person: $
What activities are included?
Reviews and Checks
www.MidwestMeetings.com
25
Tournament budget:
Cost per player:
Entry fee:
Is this a charitable golf tournament?
Yes No
If yes, what cause(s) will benefit from the event?
26
Miscellaneous
Additional Notes:
www.MidwestMeetings.com
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