Business Communications

Work Experience Activities

Work Experience Activities

Business Communications

Work Experience Activities

CompleteandsubmitthefollowingWorkExperienceActivitiesforyourWorkExperienceKit.

Remember,allactivitiesmustbecompletedusingthiselectronicfile,thenprintedoutinblackandwhite
andsubmitted.ThisisaReadOnlyfileandmustbesavedasaseparatedocumentbeforeyoubegin.See
theReadMefileforSaveAsinstructions.
Refertothefollowingguidelineswhencompletingallactivities.
Usecompletesentencestoanswerallactivityquestions.
Eliminateallspelling,grammaticalandtypographicalerrors.
Includeallappropriatebackupmaterialstosubstantiateyourwork.
Makesureallactivitiesarecomputergeneratedorintypewrittenform.
MakesureallrequiredactivitiesareincludedinyourWorkExperienceKit.
MakesureyourInventoryChecklistandSignOffSheetareincludedinyourKit.

Work Experience Activities

Business Communications

Activity 1: The Writing Plan

Part 1
Directions:Itstimetoapplywhatyouvelearnedtoawritingprojectofyourown.Followthesesteps:
1. Think of a letter, memo, or short report you need to write. If nothing comes to mind, use one of
these topics:
a) Influence my reader to:
Become a member of our club
Correct a problem (be specific)
Volunteer for ______ committee
b) Inform my reader about:
The status of a project (be specific)
The results of ______ meeting I attended
What I have done in response to ______s complaint
2. Using the writing worksheet on the following page, complete Steps 1, 2, and 3. When youve
completed Steps 1, 2, and 3, put the worksheet aside and return to Step 4 in Lesson 1.

Work Experience Activities

Business Communications

Activity 1 Writing Worksheet

Subject:
1. Look at what youre going to write from your readers point of view.
Name or describe reader(s):
Write 5 6 points to keep in mind about your reader(s):

2.Decide on your primary purpose:

Influence

Inform

3. Compose a key sentence:

I want my reader(s) to do or to know:
4 . List the facts and ideas to include:

5. Group points into categories:

6. Write a summary sentence for each category and put them in order:

Work Experience Activities

Business Communications

Activity 1: The Writing Plan

Part 2
Directions:Youarenowreadytocompleteyourownwritingplan.Takeoutthewritingworksheetyou
beganearlier.YouvealreadycompletedSteps1,2,and3.
NowcompleteSteps4,5,and6.Whenyourefinished,putyourworksheetaside.Youlluseitlatertowrite
afirstdraft.

Work Experience Activities

Business Communications

Activity 2: Drafting a Letter or Memo

Directions:UsingtheworksheetyoucompletedforthislessonsfirstWorkExperienceActivity,draft
yourownletterormemo.BesuretoincludethisletterormemoinyourWorkExperienceKit.Applythe
techniquesyoulearnedinthislessontomakesuretheinformationiscleartoyourreader.
Whenyouvefinishedyourdraft,usethewritingchecklistbelowtoevaluatewhatyouvewritten.
WritingChecklist
Mainpointstatedclearlyandatthebeginning?
Mainpointexplained/supportedclearly?
Informationorganizedlogically?
Eachparagraphfocusedononepointandshortenoughtoreadeasily?
Eachsentenceshortenoughtoreadeasily?
Lists,headings,andsubheadingsusedwhereneeded?
Opening,closingeffective?

Work Experience Activities

Business Communications

Activity 3: Writing Informational Material

Directions:Checktheupcomingscheduleofeventsatyourfacilityandselecttwotournaments,
functions,oreventsforwhichyouwillneedtocreateaninformationalpiece.Followthestepsyouhave
learnedinthislessonto:
Identifyyourreaders,askandanswerreadersquestions,andwritesummarysentencesorheadingsas
needed.IncludethesequestionsandanswersinyourWorkExperienceKit.
WriteafirstdraftforeacheventandincludethisdraftintheWorkExperienceKit.
Indicatethepagelayout,typesizesandstyles,graphics,etc.,youwilluse.
ProduceafinalcopyoftheinformationalflyersandincludetheseinyourWorkExperienceKit.
Flyer #1 Questions:
Why do readers need/want this information?
Answers:
How will readers use this information?
Answers:
How much do readers already know about this subject?
Answers:
Where will people be and what will they be doing while they read this material?
Answers:
Flyer #2 Questions:
Why do readers need/want this information?
Answers:
How will readers use this information?
Answers:

Work Experience Activities

Business Communications

How much do readers already know about this subject?

Answers:
Where will people be and what will they be doing while they read this material?
Answers:
In addition to answering the above questions concerning the informational flyers, be sure to
include the initial drafts of each flyer as well as final drafts suitable for posting at your facility.
.

Work Experience Activities

Business Communications

Activity 4: Promotional and Announcement Writing

Directions:RefertoActivity4intheLevel1course,TournamentOperations.Revisetwoofthe
promotionalflyersyouoriginallyincludedinyourLevel1WorkExperienceKitbasedonwhatyouhave
learnedinthislesson.IncludetheoriginalflyeraswellasyourrevisededitionsinyourcurrentLevel2
WorkExperienceKit.

Work Experience Activities

Business Communications

Activity 5: Schedules, Notices, and Signs

Directions:Locateatotaloffourschedules,notices,orsignsthatarecurrentlyinuseatyourfacility.
Examplesmightinclude:apostedscheduleofgreensfeesandgolfcarfees,anoticeofthehoursof
operationforthepracticerange,diningroom,orgolfshop,andsignsusedtoinformcustomersofsafety
areasorgolfcarcrossing.
IncludeinyourWorkExperienceKittheoriginalschedules,notices,andsignsaswellasrevisededitions
basedonwhatyouhavelearnedinLesson2.

10

Work Experience Activities

Business Communications

Activity 6: Rules and Forms

Part1:Rules

Directions:FollowingtheguidelinesinLesson3,writeasetofrules.Makesuretheyareclearandeasy
tofollow.Youmaywanttoselectanupcomingtournamentwherearulessheetisrequired,orrulesthat
havebeenwrittenforasummerjuniorprogram,orrulessetupforateachingclinic.Besuretoincludea
finaldraftinyourWorkExperienceKitthatwouldbesuitableforpostingordistributingtoyour
membershiporcustomers.
Part2:Forms

Directions:Designorrevisetwodifferentformsthatareeitherinuseorshouldbeinuseatyourfacility.
BesuretofollowtheguidelinesdiscussedinLesson3.Includetheoriginaldraftaswellasafinaldraft
suitableforactualuseatyourfacilityinyourWorkExperienceKit.Examplesofformsmayinclude,butare
notlimitedto,thefollowing:entryformsforatournamentorevent,receiptsforgolflessons,employee
schedulerequestforms,specialorderformsformerchandise,orgolfclubrentalforms.

11

Work Experience Activities

Business Communications

Activity 7: Principles of Clear Language, Grammar,

and Punctuation
Directions:Thisactivityencompasseswhatyouhavelearnedinthefollowinglessons:
4.UsingLanguageThatCommunicatesClearly
5.UsingCorrectGrammar
6.UsingCorrectPunctuation
Readthefollowingstorytoidentifywherethelanguageistoowordy,passive,orpompous,andwhere
incorrectgrammarandpunctuationisbeingused.Printtheincorrectversionandhighlightallareasthat
needcorrecting.Rewritethestorywithallofthecorrections.Includethehighlightedoriginalaswellasthe
correctedversioninyourWorkExperienceKit.

12

Work Experience Activities

Business Communications

The finale day of the tournament, April 23, 2000 would probably come and go without much
fanfare. Jim was greeted by the sun peeping through the shades in his inexpensive hotel room
at the crack of dawn.
It seemed to be like any other day when he had gone to the Course early, preparing himself
mentally in the car on the way to the club. A pit stop at the local fast food restaurante did not
interupt his focus on the days agenda. He stuffed the muffin into his mouth and drained ths
soda quick.
Jim glanced at the morning skyline as he meandered though the streets of this lazy little town,
bar5ely noticing the dogwood and azaleas doting the medians with pinks and reds. Since he
was five-years-old, he had aspirations of being a pro golfer so had his dad. But his dad had
given up many years before this day. Lack of talent? No funds? Whatever. Before he left Jims
father had lived vicariously through the talents and desires of Jim his number one son.
Try to eliminate the clutter, Jim talked to himself. Focus on the take away, low and slow, he
repeated, remembering what his various teachers had sid. He pulled into the members
parking lot. Unaware of the faded car behind him. His eyes darted from the sparkling
clubhouse to the most efficient bag boy wating for him to open the trunk. Spencer or skip as he
was better known around town, whisked the bag onto the cart. The tagged bag would meet
him on the range. I can win this one, the lanky, red haired professional thought to himself.
Sure, I can. He saw a few guys on the range in the same boat he was in. They had yet to win
or even finish near the top just like Jim.
Ten holes later, it began to drizzle, the wind picked up, bending the moss clad trees, sniffing
the dogwood blossoms. Virtually no one was following Jims foursome; never mind that he was
four under for the day. A few strangers occasionally would stop to watch him hole a putt. As he
passed the leader board, he was shocked to see his name near the top. The wind and rain
must be taking its tole on the field, Jim thought to hisself, his pulse picking up the pace now. I
can win this thing! I can win.
And, sure enough, an hour later, Jim did. He thought no one that mattered was there to see it,
but he didnt care. He knew now, he could succeed. All the years of hard work, dedication,
family problems, financial problems, etc. had paid off. Jim carefully signed his card bursting
with pride. He got up to talk tot he diligent reporter, patiently waiting for him, and glanced
sideways. There stood his dad; after nine long years, he came back. Confused, but happy, Jim
breathed deeply. The timming was perfect.

13