Professional Documents
Culture Documents
1.
Give me an example of a time when you have had to explain a new idea of yours to a
group of people.
How was your idea received?
Did you feel that was the best way of communicating your idea?
What would you do differently?
2.
When have you communicated your ideas/your solution to a problem, which may
have worsened, without your input?
3.
What channels have you used to inform others of your opinions/thoughts?
4.
What topics have you given presentations on in the past and what tools did you use
to make it?
5.
Give me an example of a time recently when you have needed to influence someone.
What were you trying to achieve?
What did you do?
What was the result?
COMPETENCY: GROUP DYNAMICS, LEADERSHIP/TEAMWORK
1.
Give me an example of a time when you have had to set up a new process for
people to follow.
Why was this process needed?
How did you implement it?
How was the process received by its users?
What happened?
2.
What experience have you had of managing people?
Talk me through a specific example of when you have helped a member of your team
improve their skills/performance.
What techniques did you use to manage them? Which techniques did you find most
effective and why?
3.
Give me an example of when you had to organise a team and rely on them to
perform a complex task.
How many people were involved? Over what period of time? What deadlines were
there? Was there any external pressure?
What happened?
Did you have any problems?
COMPETENCY: INTERPERSONAL SKILLS
1.
Tell me about a time when you have had to join a new team.
What did you do to make sure that you were accepted by the group?
Do you think that was the best approach?
What happened?
2.
Give me an example of a time when you have had to deal with an upset member of
staff or customer.
Or
Give me an example of a sensitive problem you have had to deal with.
How did you go about it?
What has the result?
3.
Who do you perceive your customers to be in your current position?
Can you give me an example where your customer feedback has been negative?
What steps did you take to improve?
3.
Give me an example of when something has impacted on your plan and tell me how
you dealt with it.
What was the outcome?
4.
Give me an example of when you productivity has been affected by an unplanned
situation
How did you deal with it and restore your productivity?
What happened as a result?
3.
Tell me about a time when you have been really proud of a piece or work that you
have done (either work experience/academic).
What was the nature of your achievement? What was the result?
4.
Tell me about a time when you have been disappointed with a piece of work that you
have done.
Why was that?
What have you learned?
COMPETENCY: INITIATIVE
1.
Give me an example of a situation when you have used your initiative recently.
What were you looking to achieve?
What did you do?
What was the result?
2.
Give me an example of a situation when you have used your initiative recently.
What were you looking to achieve?
What did you do?
What was the result?
3.
Tell me about something that you consider has been the most important achievement
for you in the past 2-3 years.
Why has that been important to you?
COMPETENCY: DECISION MAKING/JUDGEMENT
1.
Give me an example of a decision you have made and regretted.
What was the situation?
What were you trying to achieve?
What did you do?
What happened? What did you learn form the experience?
2.
What was the most difficult decision you made recently?
Who else was involved in the decision?
Why wasnt anyone else involved in the decision?
3.
Give me an example of the type of information you have had to provide at various
levels.
What type of information? To whom?
Describe the impact for the information you provided?
COMPETENCY: PROJECT MANAGEMENT AND PLANNING
1.
How do you organise/plan for major projects?
Give me an example.
2.
In your experience have you ever missed a deadline?
How did you deal with it?
How did you measure it?
When, Where, What?
3.
Describe how your efforts have been measured.
4.
Example of your involvement with planning a project/assignment.
What went well?
What went badly?
COMPETENCY: HIRING AND COACHING.
Give me an example of a situation where you have had to pass your knowledge on to
someone else.
Why did you have to do that?
How did you approach it?
2.
Tell me about your interviewing experience.
What did you find most challenging?
Has your approach to interviewing changed as a result of your experience? In what
way?
3.
Think about a situation where your team has been extremely successful what did you
do to contribute to that success?
4.
Tell me an example of a Challenging member of your team.