Professional Documents
Culture Documents
ON
Session: 2011-2013
SUPERVISED BY:
SUBIMITTED BY:
ANKIT SHARMA
STUDENT DECLARATION
I Ankit Sharma of Class MBA (Marketing) of Graphic Era University hereby
declare that the report entitled-
Signature of Candidates:
Ankit Sharma
CERTIFICATE BY GUIDE
I have the pleasure in certifying MR/MS __________________________________ are
the students of Graphic Era University of the Masters of Business Administration
(MBA).Their university Roll No ________________________.
They have completed their project work title as
____________________________________________ under my guidance.
I certify that this is their original effort and has not been copied from any other source.
This project has not also been submitted in any other university for the purpose of
award of any degree.
This project fulfills the requirement of the curriculum prescribed by the Graphic Era
University, Dehradun for the said course.
I recommend this project work for evaluation and consideration for the award of degree
to the student.
Signature:
Name of the Guide:
ACKNOWLEDGEMENT
I would like to thank Mr. Amit Kumar, Marketing Manager (MARKET
SHARE OF PEPSI IN DEHRADUN) who allowed me to do this project in
Max life insurance successfully.
I would like to express my gratitude towards Mr. Ajay Chauhan faculty of
Management for their kind co-operation and encouragement which help
me in completion of this project.
My parents need special mentions here for their constant support and love
in my life. I also thank my friends and well wishers, who have provided
their whole hearted support to me in this exercise. I believe that this
Endeavor
has
prepared
me
for
taking
up
new challenging
opportunities in future.
DATED:
RESEARCHER:
Index
Name of contents
Page No.
Introduction
Preface
Project proposal sheet
Student declaration
Acknowledgement
Pepsi bottling plant Bazpur
Different flavors of Pepsi
Department in PepsiCo .....
Organization structure
Channels of distributor in PepsiCo
Pepsi Business ....`
Origin of Pepsi
Indian story of Pepsi .
PepsiCo India
Pepsi India journey
Pepsi India turnover
Front line
Market unit
Business unit
Organization structure
Franchise Organization structure
Support center
Beverage consumption
Products
People
The product mix of Pepsi
Pepsi language
Objective
Market concepts ....
Research Methodology
1-2
3-4
5-6
7
8-9
10-11
12
13
14
15-16
17-18
19-20
21-28
29
30
31-33
34
35
36
37-39
40
41
42
43-44
45-48
49-50
51-52
53-55
56-59
60-62
S W O T analysis
Limitation
My findings
Questionnaire
My suggestion .
Conclusion
Bibliography
63
64-66
67-69
70-71
72-74
75-76
77-78
INTRODUCTION
This project report is prepared for the submission to the
Uttarakhand Technical University DehradunThis
project was prepared during the summer training conducted in
consecutive six week in Varun Beverages Ltd. It was based on
theoretical/practical knowledge gained by the survey.
The theme of the survey is the measurement of market share of Pepsi in
Dehradun Market.
The soft drink industry is sure to enter a booming phase in near future
and the drinks will be available anywhere. To dominate the market
share. Proper strategy should be formulated, and for this a pulse of the
market should be taken consistently, since there is no independent
market research agency that tracks retail sales, so from time to time
research projects are undertaken and this project was a endeavor in that
direction previously there was no competition in the Indian soft drinks
market, but will all these companies coming in the Indian market, a huge
competition was taken place with high voltage advertisement.
The industry is in the midst of mature phase and his distribution network
dominates keeps on shifting from company to another. But it is almost a
duopoly market. In which players are PEPSICO INDIA HOLDING
PVT LTD. and COCA-COLA (INDIA) LTD.
Preface
There is more than one factor at work, which can ensure the true
compaction of project report it is not the idea held on certain topic that
matter but it is a complete psychological process and there for requires
and in depth knowledge of the process of a project.
The project includes an overview of Soft Drink Company. Pepsi
Language Channel of distribution research methodology analysis and
outlet interview. I have thoroughly scientifically discussed all these
topics.
The various and varied aspect of the problem has been logically discuss
and systematically presented in a simple language, event the minute
problem have been highlighted.
At certain places alternative solution of the problem have also been
made to widen we does horizon. In order to facilitate recapitulation and
better grasp of the project, the assignment has been categorized as
theoretical and practical assignment.
NAME OF ORGANIZAYION: .
NAME OF STUDENT: -
ARVIND KUSHWAHA
INCHARGE OF PROJECT: -
FACULTY GUIDE: -
PROJECT DURATION: -
RESEARCH AREA: -
DEHRADUN
METHODOLOGY APPLIED: -
DEPARTMINT IN
PEPSI CO INDIA HOLDING (PVT) LTD
HUMAN RESOURCES
MARKETING
MANUFACTURING
PURCHASE
ACCOUNTS
QUALITY CONTROL
SHIPPING
ORGNISATIONAL STRUCTURE
UNIT MANAGER
P.A.M.
T.D.M.
PLANT MANAGER
HUMAN RESOURCES
MARKETING
MANUFECTURING
PURCHASE
ACCOUNT
SHIPPING
QUALITY CONTROL
U.H.R.M.
U.F.M.
ORIGIN OF PEPSI
Head quarter-Gorgon
Present C.E.O. of PepsiCo India-Mr. Rajeev Bakshi
Retirement age in Pepsico-65 years
Employees-3000
Plat-40
Owned-20
Franchised-23
Distribution is critical
Right product
Right place
Right time
Everyday
Growth strategy
Emerging markets
Leading markets
Bottling capacities
Market equipment
Relationship
Training
Events
Packaging
Discounts
Territory
coordinator
Customer
representation
Territory
development
manager
Account
development
representation
Customer
representation
Territory
coordinator
Plant
manager
Market
unit
Marketing
equipment
manager
Unit
manager
Market
unit
Account
development
representation
Territory
development
manager
Market
development
manager
Market
unit
manager
Market
unit
Human
resource
Market
unit
Finance
Customer
representation
Territory
coordinator
Plant
manager
Market
unit
Marketing
equipment
manager
Unit
manager
Market
unit
Account
development
representation
Territory
development
manager
Market
development
manager
Market
unit
manager
Market
unit
Human
resource
Market
unit
Finance
ORGNIZATION STRUCTURE
Building the business, day by day
Millions of transaction every day, each sale counts
Each person plays an important role
Excellence is a given
PRODUCTS
Definition of a consumer
Pepsi drinkers
Purchase product from our customer
Pepsi plays attention to what they buy, where, when and how
much
Anticipate consumers trends
PRODUCTS
Carbonated soft drink
Other
flavors
15%
Lime lemon
cola
25%
regular
45%
Orange
15%
Organization Structure
(1)Sales
Works with customers to ensure they are satisfied
develops & communicates customers strategy
organizes promotion schedule
(2)Finance
Plans manager & reports finances
Plans & manages financial decisions
Financial reporting
Information technology
3) Human Resources
Develops employees skills and capabilities
Recruitment
Compensation and benefits
Training and development
4) Marketing
Builds consumer and customer preference
Studies consumers, market trends,
consumption
Advertising and promotion
5) Operation
Manages production, packing, distribution
Maintains plant and warehouse
Enforces quality standards
Maintains vehicles
6) Corporate Affairs
Work with government media, external agencies
Legal / Regulatory matters
Approvals
Public / media images
consumption
data,
Franchise bottlers
Market
unit
Sales
Finance
Business
unit
Market
unit
Franchise
director
franchise
manager
Human
resource
Business
unit
Market
unit
Marketing
BUGM
Operation
Business
unit
Market
unit
Corporate
affairs
Business
unit
Support Center
Located in purchase, New York
Provides resources, leadership, guidance
Customer
representation
Territory
coordinator
Plant
manager
Marketing
equipment
manager
Market
unit
Sales
Business
unit
Unit
manager
Market
unit
Finance
Territory
development
manager
Market
development
manager
Market
unit
manager
Market
unit
Human
resource
Business
unit
Account
development
representation
Marketing
BUGM
Human
resource
Finance
Market
unit
Operation
Business
unit
Corporate
affairs
Business
unit
PRODUCTS
PERFORMANCE AND GROWTH
Two type of growth: vertical & horizontal
Horizontal growth: gaining ground geographically
Products
Merchandising & point of purchase
Merchandising: Making our product look their best on the shelves.
POP: Sings, Posters & Banners that advertising our products.
PEOPLE
Our vision
Our vision is to be a truly global company by continuing to build
a competitive and profitable worldwide refreshment beverage
business.
PBIS Strategy
Focus on:
Building core brands
Developing resources according to market priorities
Franchising as our primary route to market
Building operating capabilities
The Pepsi team
Challenging and rewarding work
Strong leadership
Great Team
Quality products
Play to win
Our people
Career growth
Training opportunity
Today Is the first step
Welcome to Pepsi team
Winning at PBI
Strong global brands.
A growing list of strong markets.
A respected and admired partner to our customers.
Healthy financial returns and steady profit growth for our share
holders.
A great place for work.
India in1977. Thus Pepsi not only accepted the 1977 conditions but also
went much further. Now the Pepsi project had captured the farmers
imagination.
There was victory for Pepsi who after more then 5 years of
acrimonious battle was launched in June 1990 selectively in Rajasthan,
Punjab, Uttar-Pradesh and south as LEHER-PEPSI in 1991.Saw a major
launch of 7UP and MIRINDA in India, which was warmly received by
Indian customers and consumer.
1993 was a new beginning for fountain Pepsi (PMX).
In 1994, Pepsi achieved he no.1 position in Cola branch in India in
1996 Mirinda attained No-1 position in orange beverages category.
May 1998 saw a major launch of Mirinda lemon in India 70% of the
total sales came from established markets of NORTH AMERICA.
Pepsi has sin major branch namely Pepsi; Diet Pepsi; Mountain Dew;
7Up;Slice and Mirinda (Orange and Lemon).
Mr. Ramesh Vengal was the first managing director who was here till
1992 Mr. Suman Sinha the current president took over from him after a long
inning with HINDUSTAN LEVER LTD. During these years the beverages
business has grown rapidly from 3-million cases to 60 million cases and is
praised for countrywide leadership.
PEPSI selfs upwards of 160 million cases annually through 7,
50,000 retail outlets across the country. It generates annuals sales of
after massive public out cry, the company had to reintroduce the original
coke classic.
Pepsi has so far made in roads 151 countries including the muchpublicized ventures in the Soviet Union and china patience in PepsiCos
long suit. At the base of every beverage business lays the all important
secret formula of success concentrate. In India concentrate is prepared
by Pepsi food Ltd. Representative of Pepsi cola international.
They come, they spent, and they conquered the size of their
combined business as up to more than 5500crore. The equity investment
put in it tots to a humongous $1347million. Yet, almost 10 years after
Pepsi and coca cola Company entered India, both are yet to turn a profit.
There accumulated losses are estimated to be over Rs.800crore.
In a bid to corner a large market share invariably, either Pepsi or
coke ends up raising the stakes to a point where the math simply does
not adds up. Just that the two cola giants have been in a unseemly hurry
to grow the Indian market at same time, deny each other and advantage
irrespective to whether it makes economical sense. in the mid 90s
breakeven was pegged at 40 million faces. Todays both player together
do 150 million cases, but breakeven is still elusive.
The battle spilled into almost every area of operations. In early
1999, trade discounts were also unlashed. If the industry norm was
around 3-4 bottles free with every case, the cola majors begin to offer 6-
200ml300ml500ml1000ml1500ml
SLICE (Mango)
250ml500ml1000ml.
330ml.
FOUNTAIN PEPSI:PEPSI
300ml.
300ml.
PEPSI LANGUAGE
A DISTRICT: Is a geographical area which includes a number of
outlets.
A ROUTE: Is a set of outlets called on by a salesman per day.
CALL FREQUENCY: Is a number of times, an outlet is scheduled
to be called on by a salesman in a week.
A CALL: Is the communication which takes place between the
seller the buyer.
SELLING: The active attempt of a salesman to sell the consumer.
LODING: Is the keeping of product on the truck at the plant and
warehouse.
DELIVERY: Physically delivered of the product to the buyer
MERCHANDISING: Activity is an outlet carried out to make the
product more visible, accessible and convenient to the consumer.
PRIMARY DISPLAY: Is the main beverages usually in the store
self.
SECONDARY DISPLAY: Is an additional opportunity to the
display Pepsi product and increase impulse sales.
FLOOR DISPLAY:
OBJECTIVE OF STUDY
outlets.
11.
MARKET CONCEPTS
To understand what marketing means, we must first understand the
above concepts.
NEED:
WANTS:
DEMANDS:
PRODUCTS:
EXCHANGE:
TRANSACTION:
MARKET:
MARKETING:
as
product
development,
research,
communication,
RESEARCH METHODOLOGY
Marketing research is the systematic & objective investigation analysis
of information to the identification & solution of any problem in the
field of description & analysis inputs necessary for effective working.
Marketing research may be of two types:
1. Desk Research
2. Field Research
Post Interviews
1. Telephone Interview
2. Personal Interview
3. Group Interview
I have also collected the data through primary and secondary data.
PRIMARY DATA: --For the collection primary data, we have divided the whole city into
territories.
These are:1. Outlets of all city, restaurants, pan shop, juice corner.
2. Entire area of Dehradun.
SWOT ANALYSIS
S
STRENGTHS
WEAKNESS
OPPORTUNITY
THREATS
_____________________________________________________
Agency
Depot
Retailers
Retailers
Consumer
Consumer
PEPSI BUSINESS
Pepsi company has worldwide operation in three fields:1.
2.
Snack Foods
3.
Fruits Juices
PEPSI COMPANY
_______________________________________________
Snacks Foods
Tropicana
Lays
Fruits Juices
LIMITATION
During research certain limitation came in many ways which are below:
Time:Six weeks are not sufficient to cover the various aspect outlines in study
because the area of research is wide and span of time was very short. So
it was not possible to go deep in study. Meticulous and diligent effort has
been.
Response:-
Transportation:In these areas the transportation was also interrupted in popular survey.
Max. Outlets are interested to sell cold drinks but they want to
have the facility of cooling equipment.
The late deliveries of the products to the outlets by the distributors
are also responsible the decrement market share of Pepsi.
After survey I came to know that the market strategy of the
company is not very in these areas.
And fixed rules for selection & appointment of retailers from the side of
distributors. Anyone like to tea stall, Pan Shop, restaurant of any other
shopkeeper can have the stall for the sale of soft drinks and they are
called retailers or outlets owners. They have to give assurance toy the
concerned distributors for better sales and the time of taking delivery
they have deposited the security amount is charged for the empty bottles
with specified retailer purchasing price.
QUESTIONNAIRES:To evaluate the market strength of Pepsi in the given market by the
help of each distributor survey in near by region-
Pepsi (
Pepsi (
) (b) coke ( )
Yes ( )
(b)
no ( )
Yes ( )
(b)
no ( )
Yes ( )
(b)
no ( )
Pepsi (
CONCLUSION
Real war between Pepsi & Coke
Every food companies have their competition. Pepsi main
competitor is Coco Cola Co. both have been sailing thirst quencher for
100 years. That is now global brands. Their bottles move through the
worlds most pervasion distribution network.
Coke is mainly a franchise driven operation with a company
supplying its soft drink concentrator to its soft bottlers around the world.
Coke management releases that a soft drink is a convenience as
well as an impulse product. According the companys expertise lies in
consumers marketing.
Idea is to reduce the effect span as also coke will be experimenter
boachers and stadiums going out towards consumers the much as
possible.
Coke infrastructures plan include setting up new subsidiaries. It is
also considering a 35 Greenfield venture to sat-up a model plant in
western corridor most likely in Gujarat. This will have 4 product lines
with a
Capacity of 600 bottles per minute with a build in flexibility to about top
different of flavors and sizes. Another option for building capacity is to
bringing in bottlers from overseas to invest jointly in fresh capacity. The
company wants to a steam further and sat-up coco-cola institute a
training facility for bottlers.
BIBLIOGRAPHY
1.
PEPSI-COLA
COMPANY,
DOMESTIC
2.
3.
4.
Marketing
management
12th Edition-Philip
Kotler.
5.
www.pepsicoindiaholding.com