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 (Aggressive
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Win/Lost

 (Passive
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Win/Win

SWOT


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Ill have the deal signed by

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Can I ask?

Can I ask how you feel about this

May I ask what your suggestion would be for an acceptable solution

May I ask how you would solve this problem

Can I ask what the perfect agreement would be for you

May I ask what kind of agreement you are looking for

3:
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pp.67~78 : Stage 2


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