NATIONAL UNIVERSITY OF MODERN LANGUAGES

Faculty of Management Sciences

COURSE OUTLINE
BBA-VII
Course Title: Production and Operation Management
Course Code:
Credit Hours: 3+0
Course Instructor:
Prerequisites:
Students should be specialized in production and operations management aspects.
Textbooks (or Course Materials) with Edition
Jay Heizer and Barry Render

Operations Management, Focusing on Quality and Competitiveness; Second edition, Roberta S.

Russell & Bernard W. Taylor III, Prentice Hall, 1998
Course Description
Concepts, problems and techniques applicable to the operations of a variety of business
organizations. The emphasis is on decision making (to include business ethics) in
operational areas such as: facility requirements and utilization, control and coordination
of resource inputs and outputs, types of transformation/conversion processes, and
performance measurements.
Reference Material
Harvard case studies
Course Objectives
This course gives you an introduction to the functional area of production and operations
management as practiced in manufacturing industries and the services sector. It includes
decision-making, project management, facility layout in manufacturing and services
industries, waiting lines, quality control, just-in-time systems, forecasting, aggregate
planning, inventory management, materials requirements planning (MRP), and
operations scheduling.
To provide an introductory course in Prodn/Opns. Management.
To present the student with an overall view of the decision-making process as it relates to the
major areas of Production/Operations Management.
To place the historical development of Prodn./Opns. Mgmt. Techniques in their perspective by
discussing the evolution of principles that make it possible to design facilities, processes, and
control systems with a degree of predictability as to their performance.
To present the principles of operations economies (how to employ labor materials, machines, and
capital) in a balance to match the changing relative values of the basic components.

Course Outcomes
Demonstrate awareness and an appreciation of the importance of the operations and
supply management to the sustainability of an enterprise.
Demonstrate a basic understanding of project management.
Demonstrate an awareness of the importance of facility layouts.
Explain the importance of forecasting.
Demonstrate an understanding of the concepts of operations scheduling

Assessment Instrument with Weights

Midterm 30%
End term 50%
Internal evaluation 20% (5 quizez, 5 assignments, viva voice).

Week #
1.

2.
3.
4.
5.
6.

Lecture #

TOPICS TO BE COVERED

1. Introductory class, Introduction Basic Concepts

Definition Organizations for creation of goods and service
The productivity Challenger
2. Systems, Mission, Strategy-Strategic/Tactical Decisions
Design of goods and services, managing quality
3. Operation management in global environment
Competitive advantage in global environment
4. Quiz and presentation
5. Project management
CPM method
6. Network approaches,AOA and AON
7. PERT analysis, three time estimates in PERT
8. Quiz and presentation
9. Crashing the project and concept of equalization
10. Probability and Z value calculation
11. Quiz and presentation
12 Qualitative and quantitative forecasting approaches
Time series forecasting
13. Forecasting error models

7.
14. Quiz and presentation

MID TERM EXAMS

MID TERM BREAK
15. Simplex method
8.

16. Problems and calculations

17.

9.

10.
11.
12.
13.

Hungarian method
Problems and calculations

18. Quiz and presentation

19. Layout strategy and Location Strategies
Types of lay out , waiting line models
20. Decision-Making Tools
21. Problems and calculations
22. Quiz and presentation
23. Transformational method
24. Transformational method
25. Problems and calculations
26. Just-in-Time and Lean Production Systems
27. Linear Programming

14.
28. Quiz and presentation

END TERM EXAMS