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Meeting of Transport for Greater Manchester

Committee

Date:

Friday 11 September 2015

Time:

10:30 am

Venue:

Lord Mayors Parlour, Level 2, Manchester Town Hall, Albert


Square, Manchester M60 2LA

Group Meetings
Labour:
Conservative:
Lib Dem:

9.30 am, Room 312, Level 3, Manchester Town Hall.


9.30 am, Committee Room 6, Level 2, Manchester
Town Hall.
9.30 am, Members Library, Level 2, Manchester
Town Hall.

Membership of the Committee:


Councillors: Abell, Ahmed, Aldred, Bayley, Bray, Briggs, Burke, Chadwick,
Chilton, Cordingley, Dickinson, Duckworth, Fender, Fitzpatrick, Garrido,
Grimshaw, Grundy, Harkin, Haslam, Hassan, Hibbert Holland, Jones, Lloyd,
Noor, Paul, Reilly, Roberts, Robinson, Smethurst, Sykes, Teubler and Warner

Transport for Greater Manchester Committee is a Joint Committee of the


Greater Manchester Combined Authority and the 10 Greater Manchester
District Councils.

Transport for Greater Manchester Committee

AGENDA
PART A
Section 1
Standing Items
1.

Apologies For Absence

2.

Chairs Announcements and Urgent Business (if any) at the discretion of the
Chair

3.

Declarations of Interest in any contract or matter to be discussed.


(If any Member has a personal/prejudicial interest please complete the form
enclosed and hand to the Committee Administrator at the beginning of the
meeting.)

4.

Minutes
To consider the Minutes of the meeting of TfGMC held 17 July 2015.

5.

Forward Look

Section 2 - TfGMC Recommendations for Further Approval by GMCA


There are no items for further consideration by the GMCA
Section 3 Item for Resolution by TfGMC
6.

2015-2018 GM Casualty Reduction Partnership Update


Section 4 - Items for Information

7.

Rail Key Issues Update - To follow

8.

Metrolink Update - To follow

9.

Smart Ticketing Update - To follow

Transport for Greater Manchester Committee

Further Information
For copies of papers and further information on this meeting please refer to the
website www.tfgmc.gov.uk
Alternatively, contact the following Committee Officer:
Paul Harris
Tel: 0161 234 3291
Fax: 0161 236 6459
Email: p.harris@agma.gov.uk
This agenda was issued on 3 September 2015 on behalf of Sir Howard Bernstein,
Clerk to the Joint Committee c/o PO Box 532, Town Hall, Albert Square,
Manchester, M60 2LA.

Meeting of Transport for Greater Manchester


Committee
Supplemental Agenda

Date:

Friday 11 September 2015

Time:

10:30 am

Venue:

Lord Mayors Parlour, Level 2, Manchester Town Hall, Albert


Square, Manchester M60 2LA

Group Meetings
Labour:
Conservative:
Lib Dem:

9.30 am, Room 312, Level 3, Manchester Town Hall.


9.30 am, Committee Room 6, Level 2, Manchester
Town Hall.
9.30 am, Members Library, Level 2, Manchester
Town Hall.

Membership of the Committee:


Councillors: Abell, Ahmed, Aldred, Bayley, Bray, Briggs, Burke, Chadwick,
Chilton, Cordingley, Dickinson, Duckworth, Fender, Fitzpatrick, Garrido,
Grimshaw, Grundy, Harkin, Haslam, Hassan, Hibbert Holland, Jones, Lloyd,
Noor, Paul, Reilly, Roberts, Robinson, Smethurst, Sykes, Teubler and Warner

Transport for Greater Manchester Committee is a Joint Committee of the


Greater Manchester Combined Authority and the 10 Greater Manchester
District Councils.

Transport for Greater Manchester Committee

AGENDA
PART A

Section 4 - Items for Information


7.

Rail Key Issues Update

8.

Metrolink Update

9.

Smart Ticketing Update

Further Information
For copies of papers and further information on this meeting please refer to the
website www.tfgmc.gov.uk
Alternatively, contact the following Committee Officer:
Paul Harris
Tel: 0161 234 3291
Fax: 0161 236 6459
Email: p.harris@agma.gov.uk
This supplental agenda was issued on 4 September 2015 on behalf of Sir Howard
Bernstein, Clerk to the Joint Committee c/o PO Box 532, Town Hall, Albert Square,
Manchester, M60 2LA.

3
Transport for Greater Manchester Committee meeting on Friday 11 September 2015
Declaration of Interests in Items appearing on the Agenda
NAME ______________________________
Minute Item No. / Agenda Item No.

Nature of Interest

Type of Interest

Personal / Prejudicial /
Disclosable Pecuniary
Personal / Prejudicial /
Disclosable Pecuniary
Personal / Prejudicial /
Disclosable Pecuniary
Personal / Prejudicial /
Disclosable Pecuniary
Personal / Prejudicial /
Disclosable Pecuniary
Personal / Prejudicial /
Disclosable Pecuniary

4
MINUTES OF THE PROCEEDINGS OF THE TRANSPORT FOR GREATER
MANCHESTER COMMITTEE, HELD ON 17 JULY 2015 AT MANCHESTER
TOWN HALL
PRESENT
Councillor David Chadwick
Councillor Guy Harkin
Councillor Stuart Haslam

Bolton
Bolton
Bolton

Councillor Noel Bayley


Councillor Joan Grimshaw

Bury
Bury

Councillor Andrew Fender


Councillor Chris Paul
Councillor Dzidra Noor

Manchester (in the Chair)


Manchester
Manchester

Councillor Norman Briggs


Councillor David Hibbert
Councillor Howard Sykes

Oldham
Oldham
Oldham

Councillor Shakil Ahmed


Councillor Phil Burke
Councillor Ian Duckworth

Rochdale
Rochdale
Rochdale

Councillor Robin Garrido


Councillor Roger Jones
Councillor Barry Warner

Salford
Salford
Salford

Councillor Geoff Abell


Councillor Dean Fitzpatrick
Councillor Syd Lloyd
Councillor Iain Roberts

Stockport
Stockport
Stockport
Stockport

Councillor Warren Bray


Councillor Doreen Dickinson
Councillor Peter Robinson

Tameside
Tameside
Tameside

Councillor Rob Chilton


Councillor Michael Cordingley
Councillor June Reilly

Trafford
Trafford
Trafford

Councillor Mark Aldred


Councillor James Grundy
Councillor Lynne Holland
Councillor Eunice Smethurst

Wigan
Wigan
Wigan
Wigan

OFFICERS IN ATTENDANCE
Jon Lamonte
Bob Morris

Chief Executive, TfGM


Chief Operations Officer, TfGM

Dave Newton
Nicola Kane
Julie Connor
Rodney Lund
Paul Harris
TfGMC15/23

Transport Strategy Director, TfGM


TfGM
Head of GMIST
Monitoring Officer
GMIST
APOLOGIES FOR ABSENCE

Apologies for absence were received and noted from Councillors Councillor
Naeem Hassan, Josie Teubler ( both Manchester) and Jim McMahon (GMCA).
TFGMC15/24

CHAIRS ANNOUNCEMENTS

a) TfGMC Appointments
Members welcomed Councillor Dzidra Noor to her first meeting of the
Committee. It was noted that Councillor Noor is a Manchester representative and
will be replacing Councillor Tracey Rawlins on the Committee and the Metrolink
and Rail Networks Sub Committee.
Resolved/1)
2)
3)

To note the appointment of Councillor Dzidra Noor at a Member of


TfGMC.
To confirm Councillor Dzidra Noor as a Member of the Metrolink and
Rail Networks Sub Committee and as a substitute Member of the Bus
Network and TfGM Services Sub Committee.
To place on record the thanks of Members for the significant
contribution Councillor Tracey Rawlins has made to the work of the
Committee, particularly with regard to the Metrolink works in
Wythenshawe and in her role as Public Arts Champion.

b) Capital Projects and Policy 4 March 2016


Members considered a proposal that the Capital Projects and Policy Sub
Committee on Friday 4 March 2016 be moved to start at the later time of
2.00 pm.
Resolved/To agree that the Capital Projects and Policy Sub Committee on Friday 4 March
2016 would now commence at 2.00 pm.
c) Handbooks
Members noted that the TfGMC Members Handbook was now available.

TfGMC15/25

DECLARATIONS OF INTEREST

Councillor Phil Burke declared a personal and prejudicial interest in Item 5a,
Committee Reports Metrolink and Rail Networks Sub Committee 3 July 2015.
TfGMC15/26

MINUTES

The Minutes of the Annual and Ordinary TfGMC meetings, held on 12 June 2015
were submitted.
Resolved/1)
2)

To receive the Minutes of the Annual meeting of the Committee held on 12


June 2015.
To approve the Minutes of the Ordinary Meeting of the Committee held on
12 June 2015, as a correct record.

TfGMC15/27

MINUTES FROM SUB COMMITTEES

[Note: Councillor Phil Burke declared an interest in this item and left the
room whilst the Metrolink and Rail Networks Sub Committee minutes were
considered.]
a)

Metrolink and Rail Networks Sub Committee 3 July 2015

The Minutes of the Metrolink and Rail Networks Sub Committee meeting held on
3 July 2015 were submitted.
Following an enquiry from a Member, officers undertook to provide information
regarding how the collaboration between Metrolink Customer Services
Representatives and Greater Manchester Police deterred anti-social behaviour
and fare evasion on the Metrolink network.
Resolved/1)

To receive the minutes of the Metrolink and Rail Networks Sub Committee
meeting held on 3 July 2015.

2)

To request officers to provide a report regarding the impact of Metrolink


Customer Services Representative and Greater Manchester Police
collaboration in delivering joint initiatives and operations to deter antisocial behaviour on the Metrolink network, to a future meeting of the
Committee.

b)

Capital Projects and Policy Sub Committee 3 July 2015

The Minutes of the Capital Projects and Policy Sub Committee meeting, held on
3 July 2015 were submitted.

With regard to Minute Ref CPP15/08, Metrolink: The Carriage of Non Essential
Dogs a Member suggested that consideration of this matter should be
undertaken at the earliest opportunity.
A motion was moved and seconded requesting that a report regarding the
carriage of non-assistance dogs on the Metrolink network be presented to the 11
September 2015 meeting of this Committee, rather than the November meeting
of the Capital Projects and Policy Sub Committee, as set out in Resolution 2 of
the minutes. In response to the motion, a Member noted that the purpose of the
Sub Committees decision to defer consideration of this matter to the November
2015 Sub Committee meeting, was to allow officers sufficient time to compile a
report and present recommendations in relation to a number of possible options
including muzzling, times of travel, the use of seats and charging.
The motion was put to the vote and declared lost.
Resolved/1)
2)

c)

To receive the minutes of the meeting of the Capital Projects and


Policy Sub Committee meeting held on 3 July 2015.
To confirm that a report regarding the Carriage of Non-assistance
dogs on the Metrolink Network will be presented to the November
meeting of the Capital Projects and Policy Sub Committee meeting.

Bus Network and TfGM Services Sub Committee 10 July 2015

The Minutes of the Bus Network and TfGM Services Sub Committee, held on 10
July 2015, were submitted.
Resolved/To receive the Minutes of the Bus Network and TfGM Services Sub Committee,
meeting held on 10 July 2015.
TfGMC15/28

FORWARD LOOK

Members considered a report which presented them with a forward look of key
work streams requiring decisions from the Transport for Greater Manchester
Committee over the next four months. The report also set out those significant
elements of the Committees work programme, where further updates on
progress and activity were anticipated over a longer time period.
A Member enquired as to whether the bus lanes on the Leigh Salford
Manchester busway were operational, and highlighted that there was a lack of
indicative signage for motorists. In response, officers noted that the bus lanes
would come in to effect once works on the lengths of the busway had been
completed. In addition, officers undertook to seek a response on this matter from
the TfGM project team and feed back to the Member directly.

Resolved/To note the Forward Look.


Section 2
TfGMC Recommendations for Further Approval by GMCA
TfGMC15/29

2015-16 POLICY PRIORITES

A report was presented which set out the proposed key transport policy priorities
that the Committee will recommend to the Greater Manchester Combined
Authority (GMCA) to adopt for the forthcoming year. Members noted that subject
to the approval by GMCA, these policy priorities would also help to inform the
Committees 2015-16 political engagement programme. A summary of the
progress of the 2014-15 policy priorities over the past year was also presented.
Resolved/1)

To agree that the 2015-16 transport policy priorities, as set out at


Section 3 to the report be approved.

2)

To agree that the 2015-16 transport policy priorities, as set out at


Section 3 to the report, be submitted to the GM Combined Authority
Meeting on 31 July 2015 for consideration for approval.

Section 3
Item for Resolution by TfGMC
There are no items for resolution by TfGMC.
TfGMC15/30

POLITICAL ENGAGEMENT 2015-16

Members considered a report which set out a proposed approach and


programme to advance Greater Manchesters transport priorities.
Members noted that in light of the GM Agreement, the emerging 2040 Vision and
the developing Northern Powerhouse / Transport for the North agenda, it is
proposed that the Committee focus on the following themes, which draws on
previous work as well as the Committees Policy Priorities in advancing Greater
Manchesters transport objectives of:
Supporting the processes that will bring about fulfilment of devolution
of additional transport powers and functions to Greater Manchester to
enable us to deliver a fully integrated transport network for GM;
Present Greater Manchester as one of UKs leading city regions, at
the heart of the North, best able to deliver sustainable economic
growth and contribute to national priorities; and

Make the case for long term, predictable investment in Greater


Manchester transport that can enable the wider city region to develop
a transport investment programme.
Resolved/1)

To note the approach to political engagement as set out in the


report.

2)

To delegate responsibility to TfGMC Leading Members to finalise


the detailed political engagement programme.

3)

To agree that the attendance of invited Members at such political


engagement events should rank as an approved duty for Members
travelling and subsistence allowances purposes.

Section 4
Items for Information
TfGMC15/31

TRAVEL CHOICES AND ACTIVE TRAVEL UPDATE

A report was presented which provided an update on the progress made to date
on the Travel Choices and Active Travel initiatives that are currently funded
through two Department for Transport grant awards, namely the Local
Sustainable Transport Fund (LSTF) which includes both revenue and capital
schemes and the Cycle City Ambition Grant (CCAG) which includes capital
schemes only.
In response to an enquiry from a Member officers confirmed that as part of the
Cycle City programme links with eleven partner schools had been established of
which, at least one was located in Oldham. Members noted that the partnerships
would provide a legacy for the schools to continue with this work in the future.
Following an enquiry from a Member, officers undertook to provide further
information in relation to the take up of the Travel Choices for Business initiative
by Greater Manchester businesses and also undertook to provide details
regarding the installation of the innovative tiger crossings at Heaton Park and
Prestwich Metrolink stops.
A Member commented that in addition to Job Centre Plus, it would be helpful for
individual local work clubs, to be able to access Travel Choices for Jobseekers
information. In response, officers undertook to speak to the Member directly.
In welcoming the report, a Member suggested that the health benefits of cycling
and active travel could be used to make the case for the use of Health funding to
make cycle infrastructure improvements.
Resolved/-

1)

To note the progress made in respect of the work undertaken


across the Travel Choices and Active Travel programme since
2013.

2)

To note the work to deliver new cycle infrastructure; including


progress being undertaken as part of the Local Sustainable
Transport Fund and Cycle City Ambition Grant programmes.

3)

To note the launch of the Physical Activity and Sport Blueprint on


the 7th July 2015, as set out in the report.

4)

To note process underway regarding with the First Greater


Manchester Bicycle Account, that will be published later this year,
as set out in the report.

TfGMC15/32

GM 2040 TRANSPORT VISION AND STRATEGY

Consideration was given to a report informed Members on the development of


the 2040 Transport Strategy for Greater Manchester and specifically, the 2040
Vision. A presentation was also provided.
Members made the following comments and suggestions:a) The Strategy should contain orbital routes to improve connectivity to
outlying towns in addition to the regional centre.
b) In welcoming the Vision document, a Member commented that Strategy
needed to provide information to cater for commuters using private motor
vehicles.
c) Thought was needed to develop a list of future key transport infrastructure
projects and create a set business case criterion. Members noted the
provisions of the GM Transport Fund and the GM Spatial Strategy to this
regard.
d) The Transport Strategy was about developing travel choices and with
fewer young people buying cars, the wider introduction of more flexible
options, such as car clubs and multi-modal options was required.
e) Improvements to trans-Pennine highway and motorway routes were
required.
f) The aspirations for all districts that wish to see the introduction of
Metrolink lines in their areas should be included in the Strategy.
g) Improvements in capacity for the transportation of freight by rail would in
turn increase highway capacity.
h) Improvements to highway infrastructure and transport links in the north of
the conurbation would help to develop employment opportunities.
i) Consideration was required to develop transport provision for a 24 hour
economy. Currently, shift workers are unable to use a totally integrated

transport network in the evenings and at weekends. A fully integrated


ticketing system was also required.
j) Work was needed to encourage motorists out of their cars during school
runs and in towns and cities.
Resolved/To note the report and presentation on the GM 2040 Transport Strategy and
Vision.

5
TRANSPORT FOR GREATER MANCHESTER COMMITTEE
REPORT FOR INFORMATION
DATE:

11 SEPTEMBER 2015

SUBJECT:

FORWARD LOOK

REPORT OF:

CLERK TO THE COMMITTEE

PURPOSE OF REPORT
To present for Members information a Forward Look report which sets out the
key work streams requiring decisions from the Transport for Greater Manchester
Committee over the next four months.
The report also sets out those significant elements of the Committees work
programme, where further updates on progress and activity are anticipated over a
longer time period.

RECOMMENDATIONS
Members are recommended to note the Forward Look.

BACKGROUND DOCUMENTS
None

CONTACT OFFICERS
Paul Harris

0161 234 3291

p.harris@agma.gov.uk

1.

Introduction

1.1

The Greater Manchester Combined Authority (GMCA) and the AGMA


Executive are required to publish and update a Forward Plan of Strategic
Decisions. Such reports are provided for information at each meeting of the
GMCA and AGMA, and are circulated to the AGMA Scrutiny Pool. Any key
transport decisions which the GMCA is to determine, as informed by any
recommendations made by the Transport for Greater Manchester
Committee, are included in the GMCA Forward Plan.

1.2

In order to match this practice, a Forward Look is prepared for each


meeting of TfGMC that aims to capture the broad range of activity over the
coming months which will be brought before Members for discussion,
decision and, where appropriate, recommendation to the GMCA. Whilst this
is not a statutory or constitutional requirement hence it is described as a
Forward Look as opposed to a Forward Plan it is intended to provide
greater transparency with regard to the work of the Committee, enabling the
public, local authorities, other GM bodies and external organisations to be
better informed about key decisions the Committee is due to make.

1.3

The Forward Look is not designed to capture all of the work of TfGMC over
the coming year, so it does not specifically refer to any of the general
monitoring, scrutiny or performance management work of TfGMC or its Sub
Committees. It does however include elements of the agreed Policy
Priorities programme, alongside key functions where the role of the
Committee is to provide advice and recommendation to the GMCA, for
example with regard to the budget and the capital programme.

2.

Forward Look

2.1

The first table on the next page includes only those key items which will be
brought before the Committee in the next four months for decision or
recommendation to the Combined Authority. Decision in the GMCA and
AGMA constitutions is defined as any matter likely to result in the GMCA
incurring significant expenditure (or making significant savings) over 1
million, or any matter likely to be significant in terms of its effects on
communities living or working in Greater Manchester. In addition, this
includes decisions on the Local Transport Plan, the capital programme of
GMCA and TfGM and the approval of GMCA budget and transport levy.

2.2

The second table outlines those key transport projects, initiatives or


developments that are currently underway, and where updates are to be
reported to the Committee in the short to medium term. As noted above
however, it is not intended to be a complete list of all the reports that will be
brought to Committee.

2.3

Update or decision dates for items listed may change in response to


changing circumstances.

3.

Forward Look

3.1

Items for decision:

Item

Brief Description

Anticipated date of
decision

TfGM Lead

Local Transport
Plan development

Agree approach to
developing Local Transport
Plan 4.

Report to be considered
by GMCA and TfGMC
during 2015.

Transport
Strategy
Director

Anticipated date of
update

TfGM Lead

Rail re-franchising Process for re-letting of rail


franchises serving Greater
Manchester

Updates to GMCA and


TfGMC throughout
process

Head of Rail

Revenue budget
2015 - 16

Regular monitoring reports.

Regular update reports


to TfGMC.

Chief
Executive
and Finance
Director, TfGM

Policy Priorities

To consider Transport
policy priorities for 2015-16

Updates on TfGMC
Policy priorities will be
presented to TfGMC
during 2015-16

Chief
Executive

Smart ticketing

Development of more
integrated fares and
ticketing regimes utilising
Smart card technology.

Progress reports to
TfGMC.

Chief
Operating
Officer

Local Sustainable
Transport Fund

Successful bid to DfT for


revenue and capital funds to
support range of GM
transport projects.

Regular progress
updates to the TfGMC
and Capital Projects and
Policy Sub Committee.

Transport
Strategy
Director

High Speed Rail

Consultation response to
DfT submitted. Further and
wider activity ongoing.

Regular updates to
Transport
TfGMC. High Speed Rail Strategy
aspirations included in
Director
Greater Manchester Rail
Strategy.

3.2

Items for further update reports:

Item

Brief Description

Item

Brief Description

Anticipated date of
update

TfGM Lead

Metrolink
expansion

Phase 3 expansion of
Metrolink including the
Second City Crossing, the
Trafford line and
enhancements to the
extended Metrolink network.

Regular update reports


are received by TfGMC
and by the Capital
Projects and Policy Sub
Committee.

Metrolink
Director

TfGM capital
schemes including
Interchanges,
Leigh-SalfordManchester
Busway, Cross
City Bus and rail
projects

Progress on key transport


capital schemes for Greater
Manchester.

Regular monitoring
Chief
reports tracking progress Operating
to TfGMC and Capital
Officer
Projects and Policy SubCommittee.

Highway network
efficiency

To develop further
opportunities for
collaboration between GM
highway authorities and
Highways Agency to
improve efficiency of
highway network.

Update reports to
Capital Projects and
Policy Sub-Committee.

Head of
Highways

Freight

Develop fuller
understanding of strategic
freight needs of GM
economy.

Further development
work to be presented to
TfGMC.

Transport
Strategy
Director

GM cycling
strategy

To receive updates on the


long term cycling strategy
for GM, including Velocity
2025 initiatives, which has
been developed in
collaboration with GM
highway authorities.

Updates of cycling
initiatives will be
submitted to TfGMC
during 2015.

Transport
Strategy
Director

Metrolink
Concession

To consider the approach


regarding the process for
the Metrolink 2017
combined operations and
maintenance reprocurement.

Updates to be
considered by TfGMC in
during 2015 - 16

Peter Cushing

6
TRANSPORT FOR GREATER MANCHESTER COMMITTEE
REPORT FOR RESOLUTION
Date:

11 September 2015

Subject:

2015-2018 GM Casualty Reduction Partnership Update

Report of:

Head of Highways

PURPOSE OF REPORT
To provide a budget update for the Casualty Reduction Partnership (The
Partnership) for 2015-16.

RECOMMENDATIONS
Members are requested to note the report and to approve the release of
760,000 additional funding, resulting from higher than forecast net income from
DriveSafe in 2014/15, for the 2015-2018 Road Safety Action Plan.

BACKGROUND DOCUMENTS
N/A

CONTACT OFFICERS
Peter Molyneux

0161 244 0815

peter.molyneux@tfgm.com

Nadeem Mohammed

0161 244 1826

nadeem.mohammed@tfgm.com

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

03/09/2015 16:04

1.

Background

1.1

The Greater Manchester Casualty Reduction Partnership (GMCRP or the


Partnership) is charged with carrying out a programme of road safety and
casualty reduction activities, including carrying out road safety studies and
campaigns; the dissemination of information and advice relating to the use
of roads; and arranging practical training to road users in relation to Local
Highway Authority statutory duties pursuant to Sections 39(2) and 39(3)(a)
and (b) 39 of the Road Traffic Act 1988.

1.2

Membership of the Partnership consists of representatives of the ten GM


Districts, the Office of the Police and Crime Commissioner, GM Police,
TfGM, GM Fire and Rescue Service, the North West Ambulance Service,
Highways England and Public Health.

1.3

The GMCRP oversees the funding of Road Safety Projects aimed at


reducing casualties and collisions on the road in Greater Manchester,
funded from the net income generated from the delivery of National Driver
Intervention Scheme (NDIS) courses by DriveSafe. The governance
arrangements for the GMCRP are supported by a Memorandum of
Understanding entered into between TfGM and the Police and Crime
Commissioner for Greater Manchester (on behalf of GM Police). GM was
also the NDIS provider for Merseyside until June 2015. Merseyside now
provide this service in-house.

2.

Reserves and 2014/15 Outturn

2.1

The Partnership reserves at 31 March 2015 were 6.17 million. Of this,


3.19 million is committed for schemes previously approved by the
Partnership, including the ongoing replacement of obsolete wet-film safety
camera technology with digital equipment. 0.7 million of the reserve is
allocated to the operating costs of the TfGM Joint Road Safety Group
(JRSG) in 2016/17, for administering the NDIS courses.

2.2

1.0 million of the committed reserve is allocated to future project funding


applications from partner organisations, to be prioritised and approved for
delivery from 2016/17 by partner organisations.
The Partnership has recommended a further release of 760,000 to
deliver the 2015-2018 Road Safety Action Plan summarised in Appendix
A. This can be funded from existing reserves including the net income in
2014/15 of 1.575 million which was 0.641 million in excess of budget.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

03/09/2015 16:04

3.

2015/16 Budget

3.1

Matters to note in relation to the reserves position and budget for 2015/16
are set out below:
The 2015/16 budget is based on client numbers for GM and
Merseyside of 99,047 and 7,371 respectively. This compares to
67,381 and 37,071 respectively in 2014/15.
The current forecast net income for DriveSafe in 2015/16 of 1.202m
includes an increase in client numbers referred from Smart Motorway
enforcement, offset in part by the contract to deliver courses for
Merseyside Police ending in June 2015. Merseyside are now
delivering NDIS in-house. These assumptions on referrals are
reviewed regularly.

3.2

During 2015/16 options for the continued replacement for Partnership


related assets will be developed. This includes:
Digitisation of the remaining wet-film speed and red-light safety
camera housings in GM. Approximately 50% of speed safety camera
housings have been digitised to date, with a further 75 currently
remaining on conventional wet-film technology. All 75 red-light safety
camera housings currently operate on wet-film and those not already
included within the initial phase of digitisation will also be considered
for digitisation.
Replacement of safety camera enforcement vehicles that are now
approaching the end their serviceable life. These vehicles were
previously funded by the Partnership and are used to help operate
fixed roadside safety camera housings; facilitate mobile speed
enforcement; and detect the non-compliance of seatbelt wearing and
mobile phone use whilst driving etc.

3.3

The Partnership will determine the most appropriate solution for


subsequent endorsement and, subject to future approval through the
budget setting process, the intention is to fund these asset replacement
strategies from existing and future Partnership Reserves.

3.4

Recommendations are set out at the front of this report.

Peter Molyneux
Head of Highways

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

03/09/2015 16:04

Appendix A
2015-2018 Road Safety Action Plan Key Themes.
Theme

Issue

KSI Hotspots and Routes

In 2014 there was a 9% increase in


people killed or seriously injured
(KSI) compared to 2013 (2% increase
compared to the 2011-2013
average).
During 2014 there was a 54%
increase in the number of people
killed on GM roads (1% increase
compared to the 2011-2013
average).

Causes

Key Action(s)

Around 95% of all collisions are due


to road user error.

GMP and TfGM to jointly develop an agreement


to enable the GMCRP to fund additional
enforcement activities. Funding of 450,000 to
deliver a 3 year programme.

The top contributory factors include:


Poor road user skills or attitude.
(Aggregated)
Driving at excess or
inappropriate speed for the
conditions.
Aggressive driving.

Programme of activities to include:


Design and implementation of enforcement
schedules for high risk routes and areas at
appropriate times.
Specific Operations to address current issues,
such as sharing the road and road users
flouting the law.
Development of route and area based risk
ratings to direct interventions.

Timescales
During
2015.

Ongoing
Analysis of casualty data, including
has highlighted a number of KSI
routes and hotspots where District
Partners have identified the
potential for improvements.

Causes tend to vary by location;


however the factors leading to
collisions and casualties are set out
within this table.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

GMCRP to continue to provide funding for safety


engineering measures aimed at influencing road
user behaviour and reducing casualties at KSI
hotspots with particular emphasis on vulnerable
road user groups.

03/09/2015 16:04

Seatbelts, mobile phones, drink and drug driving.

Theme

Issue

Causes

Key Action(s)

Road safety issues created by the use


of mobile phones whilst driving.
Cognitive distraction from the use of
mobile devices will increase the
potential for collisions.

Recent DfT surveys show slight


increases in mobile phone use whilst
driving. This is supported through
the anecdotal evidence of mobile
phone use whilst driving by Partners
and members of the public.

New and additional GMP enforcement and


publicity activity. (See KSI Hotspots and Routes
above)

2015 to
2018

Drug driving increases both the risks


of a collision occurring and the
severity of injuries sustained in the
event of a collision.

Drug driving can slow reactions and


decisions; distort perception of time
and distance; result in poorer
concentration and control of a
vehicle; result in over confidence; or
alter the perception of risks by
drivers.

TfGM to work with Public Health to jointly target


substance misuse through new publicity
campaigns through public health, as well as road
safety channels.

2015 on

During 2014 there was an increase in


child passenger casualties (0-15) in
GM. The most significant increases
were for children aged over 5 and
not on a school journey. Incorrect or
non-compliant use of seatbelts and
child restraints can increase the
likelihood of life threatening injuries
by 50%

DfT surveys also identified that use


of seatbelts by rear seat passengers
has decreased, particularly for
children aged 14 or less.

TfGM to work with Public Health to target


publicity and education campaigns within
healthcare facilities to parents and children to
promote seatbelt and child restraint compliance
(pester power).

2015 on

Provide copies of the Good Egg Guide to In-Car


Child Safety (or similar) for distribution by
GMFRS and GMP in high priority areas where
child passenger casualties occur.

2015 on

TRL research on Roads Policing for


Thames Valley Police and Hampshire
Constabulary identified that noncompliance for child restraints was
one of the greatest areas of concern.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

03/09/2015 16:04

Timescales

Pedestrian KSI Casualties

Theme

Issue
37% of all road users killed or
seriously injured (KSI) are
pedestrians.
In 2014 there was a 10% increase in
pedestrian KSIs compared to 2013
(3% increase compared to the 20112013 average).

1 in 3 pedestrian KSI casualties are


children (aged 0-15).

Causes

Key Action(s)

The top contributory factors include:


Pedestrian failed to look
properly.
Pedestrian - Careless/reckless/in
a hurry.
Driver failed to look properly.
Crossed road masked by
stationary or parked vehicle.
Pedestrian impaired by alcohol.

TfGM to deliver a specific pedestrian distraction


campaign in each of the 10 major centres for the
10 GM Districts. 30,000 in 2015/16

Oct 2015

Working with GM Districts, implement Kerbcraft


training for Year 6 pupils or Theatre in Education
for the 11-14 year old age group based on local
priorities to schools in priority areas. 100,000
for 3 years

2015-2018

TfGM to step up social media engagement


through GM publicity campaign.

2015 on

Partners and members of the public


have also expressed concerns about
pedestrian distraction using mobile
phones.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

(See KSI Hotspots and Routes above)

03/09/2015 16:04

Timescales

Cyclists KSI Casualties

Theme

Issue

Causes

Key Action(s)

Timescales

Cyclist KSI casualties increased by


14% during 2014, compared to 2013.
(5% increase compared to the 20112013 average). It should be noted
that the level of cycling activity in
GM appears to be steadily increasing
and therefore, the KSI rate by
distance travelled may change

The top contributory factors for


motorists:
Failed to look properly.
Failed to judge other person's
path or speed.
Careless/reckless/in a hurry.
Poor turn or manoeuvre.
Passing too close.

Publicity to encourage drivers to look and check


mirrors properly to avoid collisions with cyclists
(and motorcyclists).

2015

Use TfGM Traffic Information Signs to promote


road safety messages.

2015 on

Cyclists represent around 1 in 5 of all


vulnerable road user casualties
occurring on Greater Manchesters
roads.

The top contributory factors for


cyclists:
Failed to look properly.
Failed to judge other person's
path or speed.
Careless/reckless/in a hurry.
Poor turn or manoeuvre.
Cyclist entering road from
pavement.

GMCRP to explore opportunities to continue


Adult Cycle Training to continue beyond March
2016.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

(See KSI Hotspots and Routes above)

03/09/2015 16:04

2015 on

Two Wheeled Powered Vehicle (TWPV) KSI Casualties

Theme

Issue
Motorcyclists represent around 1 in
5 of all KSI casualties occurring on
Greater Manchesters roads.

Greater Manchester is also a net


exporter of motorcycling casualties.
This means that a significant number
of our residents are being injured
whilst riding a motorbike on roads in
neighbouring areas.

Causes

Key Action(s)

Drivers not looking or failing to see


motorcyclists.

Motorcyclists underestimating skills


and ability and not wearing
protective clothing.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

Timescales

Deliver publicity campaign to encourage drivers


to look and check mirrors properly to avoid
collisions with motorcyclists (and cyclists).

2015

Use TfGM Traffic Information Signs to promote


road safety messages to motorists to promote
key messages to improve motorcycle

2015 on

(See KSI Hotspots and Routes above)


Deliver cohesive road safety messages bikers
through the North West Ride Safe Back Safe
(RSBS) initiative, including:
Encouraging bikers to improve their riding
skills
Promoting the wearing of protective clothing
and body armour.
Ensure that activities within GM meet local
casualty priority areas.

03/09/2015 16:04

Ongoing

Younger Drivers and Passengers (17-25) KSI Casualties

Theme

Issue
Around 20% of all injury collisions
occurring on Greater Manchesters
roads involve a younger driver,
regardless of fault or injury.

Only 9% of UK licence holders are


under 25 years of age.

Causes

Key Action(s)

Younger and more inexperienced


drivers are more likely to suffer from
stress and fatigue when driving due
to the mental and physical
concentration required whilst
gaining driving experience.
Young drivers perceptions of risks
are also likely to be different to older
or more experienced drivers.

TfGMC 20150911 2015-2018 GM Casualty Reduction


Partnership Update v1.0

Support the Emergency Services by funding a


theatre based interventions to influence the
attitude and behaviour of young people to
encourage safer driving. 180,000 for 3 years

Timescales
2015-2018

During November 2014 GM Fire and Rescue


Service (GMFRS), GMP, NW Ambulance Service
jointly launched the Safe Drive Stay Alive (SDSA)
initiative to 4,500 young people from across GM
and will aim to reach a further 8,000 during 2015.
SDSA encourages young people to reflect upon
their behaviour and attitude whilst driving or
travelling as a passenger in a car.
SDSA content will be developed to help peers
challenge excess or inappropriate speed.
Continue to educate learner drivers and new
drivers through the glove box guide issued by
DriveSafe through the test centres, GMFRS and
the DVSA.

03/09/2015 16:04

Ongoing

7
TRANSPORT FOR GREATER MANCHESTER COMMITTEE
REPORT FOR INFORMATION
Date:

11 September 2015

Subject:

TfGM Rail Update

Report of:

Head of Rail

PURPOSE OF REPORT
This report provides an update on a number of the key issues currently affecting
rail in Greater Manchester.

RECOMMENDATIONS
Members are asked to note the issues outlined in the report and to contact the
officers below in the event of any questions.

CONTACT OFFICERS
Amanda White

0161 244 0893

amanda.white@tfgm.com

Owain Roberts

0161 244 1377

owain.roberts@tfgm.com

Matthew Hay

0161 244 1952

matthew.hay@tfgm.com

TfGMC 20150911 TfGM Rail Update v1.0

04/09/2015 10:33

1.

Introduction and Background

1.1

TfGMC have requested an update from the TfGM rail team on the
following current issues:
Delay to North Transpennine electrification;
Station Devolution;
Rolling Stock Cascade loss of Class 323 units; and
Farnworth Tunnel project status and contingency.

2.

Delays to North Transpennine electrification

2.1

Transpennine electrification between Stalybridge and York/Selby was


originally scheduled to be completed by 2018. However, on 24 June 2015,
the Secretary of State for Transport announced that there would be a
pause in the delivery of the scheme to allow Network Rail time to plan for
a larger scheme than anticipated.

2.2

Other key projects will continue to be delivered on time including the


refurbishment of Manchester Victoria station and the electrification of the
lines between Manchester and Preston (via Bolton) and Manchester
Victoria to Stalybridge.

2.3

Delivery of the next Northern and Transpennine rail franchises will be


unaffected, as bidders had previously been advised to assume that
Transpennine electrification would not be complete before the end of the
new franchises (in 2023). Bidders were advised that the required service
changes and introduction of electric trains would be negotiated with the
preferred bidders once the franchises were let.

2.4

Sir Peter Hendy has recently been appointed as the new chairman of
Network Rail and is undertaking a review of the CP5 (2014-2019 funding
period). Further announcements on the schedule for North Transpennine
electrification are expected in October following the release of Sir Peter
Hendys report. A summary of the GM reports will be provided to TfGMC.

3.

Station Devolution

3.1

The Greater Manchester Agreement (2014) devolved a number of powers


to GM, including transport. TfGM prepared an outline proposal to take on
additional responsibility for the management and operation of the 97 rail
stations in GM, which was submitted to DfT and HM Treasury. Since then,
TfGM has been progressing work to further explore the benefits and
opportunities that rail station devolution may bring and to agree the
principles of the proposal with DfT.

TfGMC 20150911 TfGM Rail Update v1.0

04/09/2015 10:33

3.2

A briefing was provided to the Director General of the DfT Rail Executive
(1 July 2015), setting out our aspirations and identifying the work that
TfGM will undertake in developing proposals, taking cognisance of the
ongoing live competition to renew the Northern and TransPennine
franchises in April 2016. It is currently anticipated that a franchise change
could be issued early in the next franchises, with a view to commencing a
transfer in the latter half of 2016.

3.3

A TfGM team has been mobilised to progress


potential transfer of responsibility and develop
case for a transfer. Recent correspondence
Northern Rail has confirmed their support
information in relation to the portfolio of rail
management.

4.

Rolling Stock Cascade loss of Class 323 units

4.1

It was announced on 24 August 2015 by Porterbrook Rail Leasing, that the


17 Class 323 electric units which are currently operated by Northern Rail
will transfer to the London Midland franchise from 1 April 2016 (the start of
the new franchise dates). Class 323 trains currently provide the majority of
services on the following routes:

option evaluation for the


a strategic and financial
with Network Rail and
to assist in accessing
station assets and their

Manchester-Stoke-on-Trent (stopping);
Manchester-Crewe (stopping);
Manchester-Hadfield; and
Manchester-Manchester Airport (stopping).
4.2

The reason for the move given by the leasing company is that it will
represent better value for money by having all Class 323 units in one
single geographic area. There is concern over the type of train units which
may replace the 323s. However, the next Northern franchise includes
requirements for significant investment in new rolling stock.

4.3

The three bidders for the Northern franchise have been aware of the
situation with the 323 units for some time and will therefore have had time
to make the necessary amendments to their rolling stock and timetable
proposals. The winning franchise bidder will be announced in December
2015 when rolling stock proposals will be outlined to the public.

TfGMC 20150911 TfGM Rail Update v1.0

04/09/2015 10:33

5.

Farnworth Tunnel project status and contingency

5.1

Work started on 2 May 2015 to enlarge one of two single bore tunnels on
the Bolton-Manchester railway line between Farnworth and Kearsley
stations. This is necessary as one of the current tunnels is unsuitable for
installing overhead line equipment which is required for the electrification
of the route.

5.2

At present, work is continuing to bore a new tunnel along the same


alignment as the current up tunnel at Farnworth. Trains are continuing to
run on a single line basis through the adjoining down tunnel which
remains open, but the line continues to be fully closed at weekends with
rail replacement bus services provided. We aware that the current
timetable plans are working well and sufficient capacity is being provided
by the Train Operating Companies to meet demand.

5.3

Network Rail have announced on 4 September 2015 that due to


challenging and unforeseen ground conditions, unearthing running sand
and soil, that the project will be delayed and normal services will not reopen as planned on 5 October 2015. No firm date for completion has been
given but Network Rail are reporting the delay could go on until December.
Northern Rail and First Transpennine Express have confirmed that they
will continue to operate the current train and rail replacement plan.

6.

Recommendations

6.1

Please see front sheet for recommendations.

Amanda White
Head of Rail

TfGMC 20150911 TfGM Rail Update v1.0

04/09/2015 10:33

8
TRANSPORT FOR GREATER MANCHESTER COMMITTEE
REPORT FOR INFORMATION
Date:

11 September 2015

Subject:

Metrolink Update

Report of:

Metrolink Director

PURPOSE OF REPORT
To provide an update in relation to the Metrolink Second City Crossing and
present the new Greater Manchester tram network map.
RECOMMENDATIONS
Members are asked to note the contents of the report.

BACKGROUND DOCUMENTS
St Peters Square Single Line Operation, report to Capital Projects and Policy
Sub Committee, 6 February 2015.
CONTACT OFFICERS
Peter Cushing

0161 244 1040

peter.cushing@tfgm.com

James Lomax

0161 244 1542

james.lomax@tfgm.com

TfGMC 20150911 Metrolink Update v1.0

04/09/2015 10:11

1.

Introduction

1.1

This report updates Members on the progress to date on the Metrolink


Second City Crossing.

1.2

The rationale for the changes to the Greater Manchester tram network
map is also presented, and a copy of the network map is attached at
Appendix 1.

2.

Second City Crossing (2CC)

2.1

The works to allow trams to run through St Peters Square, using a


temporary single line section of track, were completed on 28 August 2015,
three days earlier than planned.

2.2

In February 2015, officers reported to the Capital Projects and Policy Sub
Committee that ten trams per hour in each direction would pass through
the single line section. However, working closely with the Metrolink
operator, TfGM has been able to run 15 trams per hour through the single
line in each direction. This allows Eccles services to continue to Piccadilly
instead of terminating at Deansgate-Castlefield, providing additional
benefits to the customer. On Monday to Saturday, these are double tram
sets, with the option to use doubles on Sunday for special events and
periods of high demand such as the Christmas markets.

2.3

The reintroduction of passenger services was received positively by


customers, evidenced through messages via online media. Trams running
through St Peters Square also had a positive impact on those traveling
into the city centre for the Pride event and the Manchester City home
game over the August Bank Holiday Weekend.

2.4

Due to progress made on site, TfGM is working with contractors to


accelerate a section of works to allow for more space around the
Cenotaph for Remembrance Sunday on 8 November 2015.

2.5

Works are ongoing throughout the site on new platforms and track. The
works are focussed predominantly on excavation at present, with the
removal of the original platforms and the works around the crypt area
extended to facilitate new tracks.

2.6

Works have also now commenced and are progressing well for new track
on the second section of the works on Cross Street, between King Street
and John Dalton Street, which is partially excavated for construction, along
with a key area of track at the junction with John Dalton Street. The
junction works will be completed in time for the Conservative Party
Conference, as requested by Greater Manchester Police.

TfGMC 20150911 Metrolink Update v1.0

04/09/2015 10:11

2.7

The area of the exhumation work on Cross Street has now reduced
substantially, whilst utilities works continue in this area. Remaining
exhumation works are anticipated to be completed in November 2015
following the last diversions of BT services in this area.
Exchange Square

2.8

Works are well advanced for the new tram stop at Exchange Square. The
stop is scheduled to open in December 2015 and will provide the potential
for six minutes services on the Oldham and Rochdale line to Shaw and
Crompton during morning and evening peaks. These hours of operation
will be extended during 2016.
Deansgate-Castlefield

2.9

The Deansgate-Castlefield stop upgrade works are nearing completion,


with all platforms now open to passengers. The upgraded access routes
are also now open with the new lift scheduled to open by mid-September
2015. All of the sedum panels that rest between the rails, are also installed
to complete the green theme of the stop. Snagging works are continuing
at the stop and a schedule to close-out these works is being finalised.

3.

Greater Manchester Tram Network Map

3.1

The new network map attached at Appendix 1, was launched on 28


August 2015. The rationale for the change was to reflect the flexible nature
of service patterns, and be able to communicate this more efficiently.
Characteristics and benefits of the new map, include:
instead of coloured lines, the map identifies services, using a
combination of letter and colours to create service identifiers;
service identifiers are positioned at the start and end stop of each
service and have an arrowhead to denote direction of travel; and
using letters rather than colour, helps the colour-blind and where the
maps are required to be printed in one colour.

3.2

The map is best used in conjunction with other forms of passenger


information (such as platform displays / on-tram announcements), rather
than in isolation. By removing coloured lines, there is an opportunity to use
colour in different ways in future e.g. operational status.

3.3

A web version is also available which provides information about parking


capacity at Metrolink stops.

3.4

To help with the transition to the new format TfGM and the Metrolink
operator used online media to communicate the changes, whilst on stop
and network posters were changed for the launch.

TfGMC 20150911 Metrolink Update v1.0

04/09/2015 10:11

4.

Recommendations

4.1

Please refer to cover page of report.

Peter Cushing
Metrolink Director

TfGMC 20150911 Metrolink Update v1.0

04/09/2015 10:11

Appendix 1: Greater Manchester Tram Network Map

TfGMC 20150911 Metrolink Update v1.0

04/09/2015 10:11

9
TRANSPORT FOR GREATER MANCHESTER COMMITTEE
REPORT FOR INFORMATION
Date:

11 September 2015

Subject:

Smart Ticketing Update

Report of:

Chief Executive, TfGM

PURPOSE OF REPORT
To provide an update on the implementation of Smart Ticketing in Greater
Manchester.

RECOMMENDATIONS
Members are recommended to note:
1. the current position in relation to the Smart Ticketing Programme;
2. the commercial settlement that has been agreed with Atos;
3. the progress made in next steps including, in particular, in relation to the
Metrolink Transition Plan and the shorter term roll out plan;
4. the status of the multi-operator Smart On Bus solution;
5. the inclusion of smart ticketing within the requirements for the new rail
franchises; and
6. the initiation of a refresh of the smart ticketing strategy and plan for
Greater Manchester in the context of devolved transport powers and
Transport for the North.
Update reports will be provided to Members on a regular basis.
CONTACT OFFICERS
Steve Warrener

0161 244 1025

steve.warrener@tfgm.com

Bob Morris

0161 244 1022

bob.morris@tfgm.com

Des Gardner

0161 244 1725

desmond.gardner@tfgm.com

TfGMC 20150911 Smart Ticketing Update v1.0

04/09/2015 10:00

1.

INTRODUCTION AND BACKGROUND

1.1

TfGM contracted Atos in 2012 to design, build and operate a smart


ticketing system for Greater Manchester to be rolled out initially on
Metrolink and with options to roll the system out subsequently to bus and
rail.

1.2

Although the system is currently operational for use by our 500,000


concessionary card holders, after a considerable period of delay it became
clear that Atos could not deliver the smart ticketing system as contracted.

1.3

Therefore, both parties decided that it was in their best interests to agree
to a mutual termination of the contract, on commercial terms, the details of
which, remain confidential between the parties, but which provide
substantial compensation to TfGM in respect of the costs incurred and
which will enable TfGM to develop a smart ticketing system with
alternative providers; and establish alternative arrangements for the
existing English National Concessionary Travel Scheme (ENCTS) smart
ticketing on Metrolink.

1.4

The terms of the Atos Settlement Agreement are summarised in Section 2.


The Transitional Service arrangements are summarised in Section 3.

1.5

A number of options to enhance the Metrolink smart ticketing customer


offering in the short term have also been developed. The most promising
options are described in Section 4.

1.6

In addition, separate activities have been progressed since the end of


2014 with bus operators and Greater Manchester Travelcards Limited
(GMTL) to establish a multi-operator Smart on Bus smart ticketing
solution for implementation before the end of 2015. The current status of
the implementation is summarised in Section 5.

1.7

Implementation of smart ticketing on heavy rail is being included within the


rail franchising process and is summarised in Section 6.

1.8

The current TfGM smart ticketing strategy was developed five years ago,
in 2010-2011, and provided the base for the smart ticketing procurement
that was concluded in the Atos contract in August 2012. The marketplace,
technology and political landscape have changed significantly since that
time. Notably there is now widespread use of contactless payment card
technology, including on the London transport network and the Greater
Manchester Devolution Agreement, which includes Bus Franchising
powers, provides a further catalyst to refresh our smart ticketing strategy.
Section 7 outlines the process that TfGM has started to enable a new
strategy to be in place before the end of 2015.

1.9

Systems used to deliver smart ticketing solutions in other cities will be


considered and reviewed fully as part of the update to the smart ticketing
strategy.

TfGMC 20150911 Smart Ticketing Update v1.0

04/09/2015 10:00

2.

ATOS SMART TICKETING SETTLEMENT AGREEMENT

2.1

The terms of the settlement between TfGM and Atos are set out in two
separate agreements, the Deed of Settlement and the Transitional
Services Agreement (TSA).

2.2

Under the Deed of Settlement, the parties each release the other from
their obligations under the Smart Ticketing Contract in return for Atos
agreeing to enter into the TSA and making significant payments to TfGM.

2.3

The TSA governs the parties relationship following the termination of the
Smart Ticketing Contract. Under the agreement, Atos will provide support
for the current operational assets that provide the smart ENCTS
concessionary passes and work with TfGM and its suppliers to transition
the current operation to new hosting arrangements by the end of 2015.

2.4

The terms for settlement secure compensation for TfGMs losses and Atos
will also contribute significantly towards TfGMs professional fees
associated with the Settlement and Transition.

2.5

This is considered to be a favourable outcome for TfGM based on the


financial and legal analysis of cost and risk, and this has been externally
validated. In addition, the settlement allows for the orderly transition of the
current operating environment, which supports smart enabled ENCTS
concessionary passes.

3.

TRANSITIONAL SERVICE ARRANGEMENTS

3.1

Atos will continue to host and operate the current smart ticketing system
until it is transitioned to other suppliers. The intention is to enter into the
necessary contracts to enable transition to these other suppliers by the
end of 2015.

3.2

The transitioned services will maintain the current smart ticketing


experience for Metrolink ENCTS customers as well as supporting system
resilience, development and incident management.

4.

METROLINK SMART TICKETING NEXT STEPS

4.1

In order to maintain the engagement of Metrolink customers with smart


technology, and the benefits of the get me there brand presence, TfGM
has considered a range of approaches that could deliver enhancements to
the smart customer experience before the end of 2015 or early in 2016.

4.2

These include:

TfGMC 20150911 Smart Ticketing Update v1.0

04/09/2015 10:00

implementation of Metrolink tickets using smart phone technology; and


acceptance of contactless payments for the purchase of paper tickets
on Metrolink Ticket Vending Machines (TVMs).
Smart Phone Mobile Ticketing
4.3

The use of smart phones for travel on Metrolink has always been part of
the smart roadmap. The technology is evolving at a fast pace as smart
phone usage increases and the functionality within the devices increases
and improves.

4.4

Similarly, customers increasingly expect to be able to use their smart


phones to access an ever widening range of services. The UK introduction
of Apple Pay using iPhone 6 smart phones in July 2015, and the use of
contactless payments on Londons transport services, will further this
trend.

4.5

The customer experience will be enhanced by the introduction of a smart


phone App to enable customers to purchase smart phone Metrolink
products at a time and location convenient to them, and it is expected to
reduce the amount of ticketless travel for those who travel without a ticket
due to queues at TVMs.

4.6

Mobile Ticketing Apps have proved to be very popular with other transport
providers, with many bus, train and tram operators now offering tickets
using this approach. Apps present a visual version of the ticket on the
smart phone screen and incorporate various features that prevent
fraudulent use.

4.7

TfGM has developed a specification that is being used in a procurement


process with existing App suppliers, giving the potential for the introduction
of the App during 2015.
Contactless Payments on TVMs

4.8

The TVMs at Metrolink stops already incorporate Chip & PIN technology
for bank cards. The devices are scheduled to be upgraded during autumn
2015 to enable the acceptance of contactless payments.

4.9

Following installation, the plan is that customers will be able to purchase


Metrolink paper tickets using contactless bank cards at TVMs before the
end of 2015.

5.

SMART ON BUS

5.1

In November 2014, the major UK bus operator groups (Stagecoach, First,


Arriva, Go Ahead and National Express) announced their intention to work

TfGMC 20150911 Smart Ticketing Update v1.0

04/09/2015 10:00

collectively to deliver multi-operator smart ticketing across Englands


largest city regions during 2015.
5.2

As a result of this announcement and building on the smart ticketing


discussions that have taken place since 2011 with GMTL and the work of
the Smart Cities Partnership, TfGM has been working with Stagecoach,
First and Arriva and with Greater Manchester Travelcards Limited (GMTL)
to establish a multi-operator Smart on Bus smart ticketing solution in
Greater Manchester, with the objective of introducing an initial range of
prepaid multi-operator products by the end of 2015.

5.3

The intention is that the initial delivery of Smart on Bus will:


introduce an initial suite of get me there branded, multi-operator,
prepaid bus smart products across Greater Manchester in
collaboration with the three principal bus operators and GMTL; and
enable all bus operators in Greater Manchester to participate in the
scheme through the provision by TfGM, where necessary, of ETMs
and associated back-office services.

5.4

An open public procurement process has resulted in the selection, subject


to contract, of a preferred supplier for ETMs for smaller operators that are
currently not smart-equipped to support the development of smart ticketing
across the North.

5.5

In addition, TfGM has signed a Memorandum of Understanding with South


Yorkshire Passenger Transport Executive (SYPTE) and West Yorkshire
Combined Authority (WYCA) with the objective of forming a newco to
facilitate common approaches to smart ticketing and to drive smart across
the north and across all modes. A due diligence process is being
undertaken.

5.6

The anticipated benefits of the Smart on Bus implementation include:


creating a significant base of get me there cards which can be used to
travel on bus in Greater Manchester; in advance of subsequent
rollouts on Metrolink and Rail;
enabling the introduction of smart multi-operator bus products across
Greater Manchester and providing a platform for the introduction of
multimodal products in the future; and
supporting smaller operators to become smart-equipped, which will
enable the introduction of multi-operator products across all operators
in Greater Manchester, but will also enable the roll out at a later date
of Local Concession smart products.

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6.

SMART TICKETING ON RAIL

6.1

The Department for Transport (DfT) issued Tender Documents for the
Northern and TransPennine Express rail franchises in February 2015,
including requirements for smart ticketing.

6.2

Franchise bidders were not permitted to propose their own smart ticketing
schemes and were asked to demonstrate compliance with existing
implementations.

6.3

The new franchises are due to commence in April 2016. TfGM has been
in active discussions with prequalified bidders on a range of subjects
including smart ticketing.

6.4

TfGM is playing a lead role in the Transport for the North discussions
around smart ticketing and in supporting the development of the business
case for Smart in the North.

7.

SMART TICKETING STRATEGY REFRESH

7.1

A review of the existing smart ticketing strategy will proceed in parallel with
the immediate activities that are being progressed.

7.2

The following areas of the strategy will be refreshed:


Alignment of the future smart ticketing objectives with the recently
published TfGM 2040 Vision, taking into account the emerging
aspirations of Transport for the North and the Smart in the North
considerations within the rail refranchising programme and devolution
programme, including particularly the Bus Reform work;
Market updates on the latest technology and payment / ticketing
systems worldwide for further consideration to implement in TfGMs
smart ticketing strategy;
Consideration of the underpinning smart technologies and their
associated standards (ITSO, cEMV, proprietary contactless
approaches, etc.), particularly in the context of solutions associated
with mobile devices;
Refresh the road map to address the future needs of Manchesters
growing population, economy and the increasing devolved
accountability within the region;
The customer benefits and the potential impacts on patronage;
Sourcing approaches for solution development and operational
services; and
Options to optimise Greater Manchesters integrated transport network
using smart ticketing data.

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7.3

It is anticipated that the work will be carried out over the next few months,
enabling a refreshed strategy to be in place by the end of 2015.

8.

RECOMMENDATIONS

8.1

A full set of recommendations appears at the front of this report.

Dr Jon Lamonte
Chief Executive, TfGM

TfGMC 20150911 Smart Ticketing Update v1.0

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