ISO14001-2015 Technical+Guide

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TECHNICAL GUIDE
ISO 14001:2015
TOP MANAGEMENT - ENVIRONMENTAL MANAGERS
TECHNICAL GUIDE
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ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

TECHNICAL GUIDE

TECHNICAL GUIDE
USE
WHY A REVISION?
On the other hand, external communication now its not an

option. Its now a mandatory item if its required by its own compliance
obligations, or expectatives of the relevant interested parties.
The main purpose of the revision is to provide a set of common and

stable requirements for at least the next 10 years. This will be possible
due to the requirement that all management systems standard use the
same high level structure as a base.
The purpose of ISO 14001:2015 is to provide organizations with
a framework to protect the environment and respond to changing
environmental conditions in balance with socio economic needs. It
specifies requirements that enable an organization to achieve the
intended outcomes it sets for its EMS. An approach to environmental
management can provide top management with information to build
success over the long term.
ENVIRONMENT
SUSTAINABLE
DEVELOPMENT
SOCIETY
ECONOMICS
THE 2015 REVISION INTRODUCES NEW

CONCEPTS IN THE MANAGEMENT SYSTEM
Achieving a balance between the environment, society and economy
is considered essential to meet the needs of the present without
compromising the ability of future generations to meet their needs.
Sustainable development as a goal for organizations is achieved by
balancing the three pillars of sustainability.
This new clause regroups well known requirements but with new
emphasis on evaluation of data from appropriate sources to
provide relevant information for top management decision making. It
1 SCOPE
requires evidence
of the evaluation of results of monitoring and
measurement, not just their analysis.
The organization has to considered what, how and when
to measure
prove that the outcomes from this decision result
2 and
NORMATIVE REFERENCES
in appropriate monitoring of the environmental performance
and effectiveness of the EMS. Information on environmental
performance now also includes the use of trends and indicators.
Clause 4
Clause 1 SCOPE
Introductory
clauses
Basic clauses,
common to all
management
systems
standards
Clause 2
Clause 3
TERMS AND DEFINITIONS
Clause 4
CONTEXT OF THE ORGANIZATION
Clause 5
LEADERSHIP
Clause 6
PLANNING
Clause 7
SUPPORT
Clause 8
OPERATION
Clause 9
PERFORMANCE EVALUATION
Clause 10 IMPROVEMENT
ISO 14001:2015 is structured around the High-Level Structure

proposed in Annex SL for all ISO management systems. It includes, in
addition to the usual 3 introductory clauses, 7 basic clauses
common to all management system standards. They
are: Context of the organization, Leadership, Planning of the EMS,
Support, Operation, Performance evaluation and Improvement.
They replace current EMS clauses 4.1, 4.2, 4.3, 4.4. 4.5 and
4.6. This structure is intended to provide a coherent presentation of
requirements rather than a model for documenting an organizations
policies, objectives and processes.
DOCUMENTATION
Even though the basic documentation control requirements remain the
same, the organization can now decide what to document and how
much. Note that, while the requirement for a documented procedure
specifying how documents are to be controlled has been removed,
the requirements in the previous standard remain unchanged.
STORAGE/
ASSEMBLY
RESOURCES
MANUFACTURING
UNDERSTANDING THE CONTEXT OF THE ORGANIZATION

2004
LEADERSHIP
AND COMMITMENT
2015
4. CONTEXT OF THE ORGANIZATION
PLANNING FOR THE EMS
OPERATION
4.1 General requirements
4.1 Understanding the organization and its context

4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the environmental management system
4.4 Environmental Management System
SUPPORT
Requirement: The organization shall determine external

and internal issues that are relevant to its purpose and that
9
EVALUATION
affect itsPERFORMANCE
ability to achieve the intended
outcomes of its EMS.
Including environmental conditions being affected by or capable of
affecting the organization.
10 documentation
IMPROVEMENT
No specific
is required
Provide evidence that this process exists and is effective
The key changes start with requiring the organization to identify

explicitly any internal and external issues that may
impact their environmental management systems ability to
deliver its intended results. They must also understand the needs and
expectations of interested parties those individuals and
organizations that can affect, be affected by, or perceive themselves to be
affected by, the organizations decisions or activities. The interested parties
regarding environmental issues may typically include company matrix,
customers, shareholders, local / regional / national authorities, neighbors,
NGOs, etc. Examples of needs and expectations of interested parties
could be: For an organization devoted to urban cleaning, and because of
the noise emitted by machinery, should change its work timetable early in
the morning doing work as possible away from the urban core.
Other example: Use of paper from sustainable sources, certified FSC,
could improve the image of the company.
RELATIONSHIP MANAGEMENT
For sustained success, organizations manage their
relationships with interested parties
Interested parties influence the environmental performance of an
organization. Sustained success is more likely to be achieved when
an organization manages relationships with its interested parties to
optimize their impact on its environmental performance.
The new revision reinforces this concept introducing as new
requirements the analysis of the context of the organization
and the identification of interested parties needs and
expectations that could affect the achievement of the intended results
of the EMS.
An interested party can be a person or organization that can affect,
be affected by, or perceive themselves to be affected by a decision
or activity. Not all parties will have needs and expectations affecting
the organization.
Each organization will have its own set of relevant interested parties
which may change over time. Many organizations are already
monitoring internal & external issues with potential to affect their
EMS. They must provide evidence to internal & external auditors that
the process exists and is effective.
BUSINESS ENVIRONMENT
ENHANCING ENVIRONMENTAL
PERFORMANCE
New ISO 14001:2015 shows that is not enough managing
environmental aspects associated to the purchasing of products
or services, but its neccesary go a step further, influencing on
environmental aspects related to its design, manufactoring processes
and the further using of the products and services (life cycle).
RETAIL
WHAT ARE THE CHANGES

IN THE STANDARD AN OVERVIEW
RECYCLE
EXTERNAL ISSUES
TECHNOLOGICAL
ECONOMIC
MARKET
COMPETITIVE
INTERNAL ISSUES
CULTURE
KNOWLEDGE
INTENDED
R E S U LT S
VALUES
PERFORMANCE
CULTURAL
LEGAL
SOCIAL
3
4
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rutrum mattis mauris nec mollis.

TECHNICAL GUIDE
Clause 5

TECHNICAL GUIDE

LEADERSHIP AND COMMITMENT
ORIGAMI BANNERS
NEW, REVISED AND MORE

EXPLICIT REQUIREMENTS:
NEW DESCRIPTION
OF RESPONSABILITIES

This clause replaces the current clause on management responsibilities.

6
FOR representative
THE EMS now requires
The elimination ofPLANNING
the role of management
a more proactive leadership role and greater involvement
of top management in identifying risks that can affect the
conformity of
services, customer satisfaction and integrating
8 products,
OPERATION
EMS requirements into its business processes.
Top-level commitment and empowerment of senior
management has been raised up by the new standard, which
means that7 theSUPPORT
responsibility will RIBBONS
not lie BANNERS
on one person. The
environmental policy must include a commitment
tonecimprove
all relevant
rutrum mattis mauris
mollis.
aspects of the EMS, not just its effectiveness, and it must provide
a framework (that is, a process) for setting the environmental
9 PERFORMANCE EVALUATION
objectives.
IMPORTANT CHANGES:
Top management to establish, implement and maintain
environmental policy
Appropriate
to the purpose and context of the organization
RIBBONSto BANNERS
Available
relevant
parties, as appropriate
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consectetur
adipiscing elit.interested
Integer
Commitment
to improve the EMS
Communicated, understood and applied within the
organization
Maintained as documented information
Consider life cycle perspective

Take into account abnormal emergency situations
Reasonably foreseeable emergency situations
Retain documented information
Establish environmental objectives at relevant functions and levels
Considering its risks and opportunities
The planning should include:
- what will
done
1 be
SCOPE
- what resources will be required
- when it will be completed
- how the results will be evaluated
2 achieve
Actions to
its environment
objectives can be integrated into
NORMATIVE
REFERENCES
organization business processes
REVISED 3
REQUIREMENTS:
10 IMPROVEMENT
Maintain documented information of its compliance obligations

Compliance obligations can result in risks and opportunities to the
organization
LEADERSHIP
AND
COMMITMENT
Undertake changes
in a planned and
systematic
manner
by considering:
5
Clause 6
SCOPE
TOP MANAGEMENT
INVOLVED IN:
UNDERSTANDING THE CONTEXT OF THE
clarification of mission and

vision
consideration of changes
and trends
relationships, perceptions and
values of stakeholders
strategic priorities and
ORGANIZATION
availability of appropriate
resources

PLANNING FOR THE EMS
2004
OPERATION
4.3. PLANNING
SUPPORT
2015
6.1 Actions to address risks and opportunities

6.1.2 Environmental aspects
4.3.2 Legal and other requirements
6.1.3 Compliance obligations
4.3.1 and 4.3.2

10 IMPROVEMENT
OPERATION
SUPPORT
2004 EVALUATION
PERFORMANCE
Decision-making can be a complex process, and it always involves

some uncertainty. It often involves multiple types and sources of inputs,
as well as their interpretation, which can be subjective. It is important
to understand cause and effect relationships and potential unintended
consequences. Facts, evidence and data analysis lead to greater
objectivity and confidence in decisions made.
The revision has not changed much this concept, except by being
more explicit about what is expected from the organization and
making it clear that analysis and evaluation of data is required for
performance evaluation and to provide input to management review.
2015
4.4. IMPLEMENTATION AND OPERATION
7. SUPPORT
10 IMPROVEMENT
4.4.1 Resources, roles, responsibility and authority
7.1 Resources
4.4.2 Competence, training and awareness
7.2 Competence
4.4.2 Competence, training and awareness
7.3 Awareness
4.4.3 Communication
7.4 Communication
4.4.4 Documentation
7.5 Documented Information
6. PLANNING
4.3.1 Environmental aspects
Potential consequences
of change
6 PLANNING
FOR THE EMS
Integrity of the EMS
Availability of resources
Allocation or reallocation of responsibilities and authorities
Clause
Decisions based on the analysis and evaluation of data

and information are more likely to produce desired
results.
6.3 PLANNING OF CHANGES
EVIDENCE-BASED DECISION MAKING
6.1.4 Planning action
4.3.3 Objectives, targets and programmes
6.2.1 Environmental objectives
4.3.3 Objectives, targets and programmes
6.2.2 Planning actions to achieve environmental objectives
PEOPLE DOING
WORK
UNDER THE
ORGANIZATIONS
CONTROL
REVISED REQUIREMENTS:
Determine and provide resources needed by the EMS
People performing work under the organizations
control
Consider potential impact on environmental
performance
Not a specific management representative needed
ENSURE
YOUR EMPLOYEES
ARE COMPETENT
COMPETENT?
Evaluate the effectiveness of the actions taken

Retain documented information as evidence of
competence
DETERMINE
NECESSARY
COMPETENCE
RETAIN
DOCUMENTATED
INFORMATION
VERIFY
EFFECTIVENESS
OF ACTIONS
TAKEN
TAKE ACTIONS
TO ACQUIRE
NECESSARY
COMPENTENCE
8
6
OPERATION

TECHNICAL GUIDE
Clause
SUPPORT

TECHNICAL GUIDE
WHAT IMPACT TO EXPECT

ON YOUR MANAGEMENT SYSTEM?
SCOPE
101 IMPROVEMENT
2004
2
2015
4.5 CHECKING
9. PERFORMANCE EVALUATION
4.5.1 Monitoring and measurement
9.1 Monitoring, measurement, analysis and evaluation
4.5.2 Evaluation
of compliance
TERMS
AND DEFINITIONS
9.1.2 Evaluation of compliance
4.5.5 Internal audit
9.2 Internal audit
Maturity of the
Management system
More advanced
Management
System
UNDERSTANDING
THE CONTEXT OF THE ORGANIZATION
9.3 Management review
4.6 Management review
CHANGES ARE MORE SIGNIFICANT THAN

FOR THE PREVIOUS REVISION
THE IMPACT OF THE CHANGES DEPENDS ON:
LOW
IMPACT
MEDIUM
IMPACT
MEDIUM
IMPACT
HIGH
IMPACT
The Management System current maturity

The organization strategic decision to integrate
more the different Management Systems
This is a new section where control clauses from the 2004 standard have been re-grouped
CHANGES:
PLANNING
FOR ofTHE
EMS
Environmental
performance
the EMS
also to be
evaluated
What, how and when monitoring and measuring
When the
shall be analyzed and evaluated
8 results
OPERATION
Communicate information related to its environmental
performance
Determinate frequency for the evaluation
7 SUPPORT
Take actions
if needed
Knowledge and understanding of the compliance status
6
REVISED AND NEW REQUIREMENTS:
Planning of internal audits need to consider also environmental

RIBBONS BANNERS
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dolor sit amet, consectetur adipiscing elit. Integer
importance of processes, changes impacting
organization
Audit programs to include frequency, responsibilities,
planning requirements and reporting
Results of audits to be reported to relevant management
Requirement for documented procedure eliminated
More simple
Management
System
Keep the same level of integration Increase integration of

of the Management system the Management systems
Towards more integration

of Management systems
WHAT IS THE TRANSITION PROCESS?

GET THE NEW CERTIFICATION ISO: 2015
RIBBONS BANNERS
Clause 10 IMPROVEMENT
2004
ORIGAMI BANNERS
4.5.3 Non-conformity, corrective action and preventive action
INTEGRATE PARTS OF OTHER

MANAGEMENT SYSTEMS &
UPDATE DOCUMENTATION
2015
10. IMPROVEMENT
NEW
REQUIREMENTS
MONITOR THE NEW

PROCESSES, PRODUCTS
& ANALYSE NEW KPIs.
ACT ACCORDINGLY
rutrum mattis maurisand

nec mollis.corrective action
10.2 Non-conformity
10.3 Continual improvement

Includes requirements from clause 4.5.3 of ISO 14001:2004
REVISED AND NEW REQUIREMENTS:

React to the non-conformity:
- Actions to control it
- Deal with the consequences
Determine if:
- Other similar nonconformities do or potentially could exist
- Changes if necessary to the EMS
- Reference to corrective action procedure eliminated
THE TRANSITION
PROCESS TAKES
6 TO 18 MONTHS
RIBBONS BANNERS
- Documented information is required as evidence

of
BANNERS
nature RIBBONS
of nonconformities
NEW REQUIREMENTS:
Revised and new requirements:

- Continually improve also adequacy and suitability of the EMS
- Consider outputs of analysis, evaluation and management reviews
TRAIN YOUR CORE

TEAM (ENVIRONMENTAL
MANAGERS, INTERNAL
AUDITORS, CEO)
STARTING DATE
TO PREPARE TRANSITION
2ND QUARTER 2015
ADAPT YOUR MANAGEMENT

PROCESSES TO MAKE
THEM COMPLIANT
DEAD-LINE TO MOVE TO
ISO 2015 CERTIFICATE
3RD QUARTER 2018
During the 3-year-transition period, the organization decides when it transitions.

An organization can still be recertified to the old standard during this period.
Current certificates remain valid until the end of the transition period.

TECHNICAL GUIDE

TECHNICAL GUIDE
HOW CAN BUREAU VERITAS SUPPORT

YOU IN YOUR TRANSITION?
WHAT ARE YOUR BENEFITS

OF THE TRANSITION?
Less directive
requirements
You will ensure

long-lasting customer
satisfaction due
to improved
risk-management
HLS makes it
easier for you to
integrate more than
one standard in
your management
system
You have more

freedom to develop
your own way
to address the
requirements
of the standard
The creation of
a knowledge-database
will ensure the effective
internal exchange of
company-owned
knowledge
Environmental
Management
is placed at the
very core of business
governance
Less emphasis
on documents
It will be easier
for you to meet
the mandatory
requirements from
your customers
Limiting the risks

involved in the
operation of relevant
processes
The EMS will be

closely aligned with
the Core Business
Processes to
facilitate an effective
implementation
Anticipation
of future and current
needs from your
stakeholders will lead
to an early identification
of business
opportunities
Continual
improvement
Responsibility
for environmental
issues will be shared
between several
employees
Get trained to the transition

at your own pace and without
engaging in travel expenses.
AVAILA
BLE
IN DIFF
ERENT
LANGU
AGES
Fewer
prescribed
requirements
Better and timely

decisions based
on relevant and
pertinent information
Higher efficiency
of the EMS due
to higher involvement
of your employees
and stakeholders
Clients confidence
in your products
and services will be
strengthened
You will establish

sustainable relationships
with all relevant
stakeholders
Simplified
language
and text
Increasing ability
to meet customer and
other relevant interested
parties requirements
E-LEARNING
COURSES
NOW AVAILABLE!
It allows all types

of businesses and
activity sectors to
better benefit from
ISO 14001
EMS will be
closely taillored
to each organization
specificities
BUSINESS CHALLENGE
You will assure

to deliver high quality
products and
services
Greater
motivated
employees
In a world of ever changing economic, technological and environmental

challenges, companies need to constantly transform themselves to stay
ahead. The international standard for Environmental management,
ISO 14001 is being revised in 2015 to help drive this competitive
advantage.
You want to manage your company transition to ISO
14001:2015 in a fully secure manner andwant to
know what areas of your Environmental management
system have to be adapted to ISO 14001:2015?
SOLUTION
A better
environmental impact
management
Increased
operational control
over the environmental
aspect of the activities
ISO 14001:2015 GAP ANALYSIS TOOL AND GAP ANALYSIS ON SITE
What is ISO 14001:2015 GAP ANALYSIS TOOL AND

GAP ANALYSIS ON SITE ?
With the gap analysis tool you can review your current Environmental
management system against the requirements of ISO 14001:2015.
With the Verification on Site, a qualified Bureau Veritas auditor will then
verify and validate the gaps you have identified in your current EMS.
What are the key benefits?
It helps to identify the gap between your current situation and the future
state you want to reach to be compliant to ISO14001:2015.
10

TECHNICAL GUIDE

TECHNICAL GUIDE
AUDIT OF TRANSITION DURING PLANNED AUDITS

WHAT IS IT?
The transition requirements are audited as part of one of the
ensuing planned audits such as the surveillance or Recertification
audit
During this audit, conformance with the revised standard is
assessed along with other requirements
WHEN TO DO IT:
Beware: from End of Sept2018, your certificate will no longer be

valid.
WHAT ARE THE BENEFITS FOR YOUR COMPANY?
A WIDE RANGE OF
SPECIALIZED TRAINING
There is no need of a separate audit.

Beware: If the organization is found not conform to all the
requirements, non conformities will be raised requiring for closure
before a new certificate can be issued.
Whenever you are ready with implementation of all changes

Whenever you are planning for your next surveillance or
Recertification whichever is due at that time
AWARNESS
SEMINARS AND
WORKSHOPS
This course will help you find out

what you need to know
about transitioning to the
new ISO 14001:2015 standard.
You will discover more about the
changes and how these will affect
your organization so you can start
putting transition arrangements in
place.
This course will help you stay at the forefront of EMS strategy. By attending you will transform your
existing auditor skills to ISO 14001:2015.
INTERNAL
AUDITOR
TRAINING
REQUEST A PRE-AUDIT
WHAT IS IT ABOUT?
WHAT VALUE DOES IT BRING TO YOUR TRANSITION:
An optional overview and validation audit of ISO 14001:2015

requirements against their current compliance in an ISO 14001:2004
Environmental management system and the new changes coming from
the revision of the standard.
An opportunity to fully understand the new requirements and their

impact on your existing management system. This can then clarify the
actions you need to take to achieve transition successfully.
BUT:
A pre-audit is completely independent from the transition audit. It
does not grant 9001:2015 or 14001:2015 certification
Building on your knowledge you will develop the skills to audit against the changing landscape of ISO
14001:2015 Environmental Management System (EMS).Youll gain the practical knowledge
needed to build your auditing skills.
A series of deep dive workshops, which focus on auditing risk, leadership, external provision and
facilitated action are also available for you to attend.
This course will enable you to

identify the core changes and
requirements of ISO. It will assist
you with the implementation of
the changes within your business.
REVISED 2015
STANDARDS
TRAINING
On completion of the course, you will

be able to apply your knowledge
of the amended requirements to
ISO 14001:2015 to develop
an action plan to aid your
implementation processes.
This workshop will help you identify the requirements of ISO 14001:2015 with regard to process risk
management and identify the tools and techniques to implement a risk based approach within your
management system.
RISK
MANAGEMENT
TRAINING
On completion of the course, you will be able to apply your knowledge to identify, classify, quantify
and treat risks and develop an action plan to implement a risk your organizations.
TO FIND OUT MORE ABOUT TRAINING AVAILABILITY AND TIMES,

PLEASE CONTACT YOUR LOCAL BUREAU VERITAS PARTNER
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HOW TO GET MORE INFORMATION ?

LEARN ABOUT THE CHANGES

SHARE YOUR QUESTIONS AND DISCUSS THEM WITH YOUR

Join our community

TOP MANAGEMENT - QUALITY MANAGERS

Move Forward with Confidence

Move Forward with Confidence

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

On the other hand, external communication now its not an

The main purpose of the revision is to provide a set of common and

THE 2015 REVISION INTRODUCES NEW

TERMS AND DEFINITIONS

CONTEXT OF THE ORGANIZATION

ISO 14001:2015 is structured around the High-Level Structure

UNDERSTANDING THE CONTEXT OF THE ORGANIZATION

PLANNING FOR THE EMS

4.1 General requirements

4.1 Understanding the organization and its context

Requirement: The organization shall determine external

The key changes start with requiring the organization to identify

TERMS AND DEFINITIONS

WHAT ARE THE CHANGES

TERMS AND DEFINITIONS

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

UNDERSTANDING THE CONTEXT OF THE ORGANIZATION

NEW, REVISED AND MORE

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer

This clause replaces the current clause on management responsibilities.

Consider life cycle perspective

TERMS AND DEFINITIONS

Maintain documented information of its compliance obligations

clarification of mission and

LEADERSHIP AND COMMITMENT

6.1 Actions to address risks and opportunities

4.3.2 Legal and other requirements

6.1.3 Compliance obligations

4.3.1 and 4.3.2

Decision-making can be a complex process, and it always involves

4.4. IMPLEMENTATION AND OPERATION

4.4.1 Resources, roles, responsibility and authority

4.4.2 Competence, training and awareness

4.4.2 Competence, training and awareness

7.5 Documented Information

4.3.1 Environmental aspects

Decisions based on the analysis and evaluation of data

UNDERSTANDING THE CONTEXT OF THE ORGANIZATION

6.3 PLANNING OF CHANGES

EVIDENCE-BASED DECISION MAKING

6.1.4 Planning action

4.3.3 Objectives, targets and programmes

6.2.1 Environmental objectives

4.3.3 Objectives, targets and programmes

6.2.2 Planning actions to achieve environmental objectives

Not a specific management representative needed

Evaluate the effectiveness of the actions taken

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

ISO 14001:2015 TOP MANAGEMENT - ENVIRONMENTAL MANAGERS

WHAT IMPACT TO EXPECT

4.5.1 Monitoring and measurement

9.1 Monitoring, measurement, analysis and evaluation