UNIDADEDUCATIVANUEVASEMILLA

FIRSTTERMSTUDYGUIDES
20152016

Subject:Management

Class:IIIHighschool

Rooms:A/B

Teacher:MissCarolinaChing

Shift:Morning

Topic

Skill

BookPages

GoogleAnalytics

Identifytheimportanceofthe
customerforthebusinessandthe
customerservice

Contentgivenin
classplusthe
classblog.

CustomerService

Brandingandsteps,Brandawareness, Analysetheroleofbrandingina
branddevelopment,brandloyalty.
globalmarket.
Reasonsfortopbrandstofail
Ecommercedefinitionandtypes

Analysetheeffectofecommerceon
themarketingmix.

Businessfunctions

Describeandcomparethefeatures
andapplicationsofeachmethod.
Define,explainandgiveexamplesof
eachdifferenttypeofcost.
Explainthemeaningofrevenueand
commentonpossiblesourcesof
revenuefordifferentfirms

Costs:FixedcostsandVariablecosts
(andtheexamplesgiveninclass
activity)Calculate:FixedCosts,
variablecosts,totalcosts,revenue,
profit/loss
Breakevenpoint(calculationwiththe
2methods)
QualityControl,Qualityassurance,
TotalQualityManagement
Continuousimprovement,
BenchmarkingNationaland
InternationalQualityStandards,

Describetheimportanceofquality
control,continuousimprovement
Comparenationalandinternational
standards

IEPI,License,Ordinancesand
patents,Patents,copyrightsand
trademarks(intellectualproperty
rights),NationalLicenses
Location,LocationofProduction:
nationalandInternational,Impactof
GlobalizationinLocation

Describethelocationfactorin
businesses.Identifytheimpactof
innovation

Approved:___________Date:Sep14,2015ITERMSTUDYGUIDESCopies:34