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Remote Access Router

User Manual

Edition 1.06

Safety and Approvals

Safety

Safety and Approvals


Safety
Symicron products meet the safety requirements for use throughout Europe.
73/23/EEC
91/263/EEC
89/336/EEC

User Safety
Terminal Safety
Electro Magnetic (EMC) Safety

Approvals

Approval reference : 606892


The Symicron Remote Access Router meets or exceeds the following standards
Emissions
EN50081-1, EN55022 Class B.
Immunity
EN50082-1, EN55101-1, -2, -4.
Telecom
EN41003, EN60103.
It is Net2, Net3 and I-CTR3 tested and approved.
Symicron is a BABT approved Manufacturing Facility (Facility REference 0905)
The EN41003 safety status of the ports is as follows:BNC Port
ISDN Port
V.24 Serial Port

SELV
TNV
SELV

Remote Access Router User Guide

TABLE OF CONTENTS

TABLE OF CONTENTS
Safety and Approvals
Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Preface
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Whats covered in this manual . . . . . . . . . . . . . . . . . . . . . . . . . 11
Other information sources . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Communications Overview
Analogue systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Digital systems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Types of service available . . . . . . . . . . . . . . . . . . . . . . . 18


Main ISDN benefits . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Rapid call connection . . . . . . . . . . . . . . . . . . . . . 19
Data transfer benefits

. . . . . . . . . . . . . . . . . . . . 19

Line sharing potential . . . . . . . . . . . . . . . . . . . . . 21


The Symicron solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
The Remote Access Router . . . . . . . . . . . . . . . . . . . . . . 22
Full integration of multiple devices . . . . . . . . . . . . . . 22

Hardware Section
Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . 23

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TABLE OF CONTENTS

Approvals

Package contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Attaching the rubber feet . . . . . . . . . . . . . . . . . . . 24


Device attachment points . . . . . . . . . . . . . . . . . . . 24
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting your ancillary devices . . . . . . . . . . . . . . . 25
Testing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remote Access Router Ethernet Interface . . . . . . . . . . . . . . . . . . . 27


Functions and facilities . . . . . . . . . . . . . . . . . . . . 27
Connecting to the LAN . . . . . . . . . . . . . . . . . . . . 28
Testing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Software Section
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Before you start

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting the environment . . . . . . . . . . . . . . . . . . . . . . . . 32
Subscribing to advanced ISDN services . . . . . . . . . . . . . . . . 32
Installing the configuration software . . . . . . . . . . . . . . . . . . . . . . 33
Working with the application . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loading the software . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Display features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The tool bar
The menu bar

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

File menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Edit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Devices menu . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remote Access Router User Guide

TABLE OF CONTENTS

System menu . . . . . . . . . . . . . . . . . . . . . . . . . 40
Options menu

. . . . . . . . . . . . . . . . . . . . . . . . 40

Test menu . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Quick guide to the user interface . . . . . . . . . . . . . . . . . . . . . . . 42
Selecting devices for configuration . . . . . . . . . . . . . . . . . . 42

Configuring the system


Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Protecting your work . . . . . . . . . . . . . . . . . . . . . 45
Amending existing configurations . . . . . . . . . . . . . . 46
Future implementations

. . . . . . . . . . . . . . . . . . . 46

Setting your main options . . . . . . . . . . . . . . . . . . . . . . . 47


COM port settings . . . . . . . . . . . . . . . . . . . . . . 47
Read details on startup . . . . . . . . . . . . . . . . . . . . 48
Remote configuration . . . . . . . . . . . . . . . . . . . . . 49
Call Log Display . . . . . . . . . . . . . . . . . . . . . . . 51
Serial device . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the LAN for Gateway operation


Setting the Local Area Address

. . . . . . . . . . . . . . . 59

Configuring the Remote Access Router . . . . . . . . . . . 61


Configuring remote sites . . . . . . . . . . . . . . . . . . . 66
MPPP configuration . . . . . . . . . . . . . . . . . . . . . 68

Configuring Dial Back for Gateway Operation


Setting the Local Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

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Approvals

Configuring the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74


Configure Remote Access . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring the Answer profile . . . . . . . . . . . . . . . . . . . . . . . . . 80
Updating your Routers configuration

. . . . . . . . . . . . . . . . . . . . . 84

Configuring for Single IP Working


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting the Local Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configure Remote Access . . . . . . . . . . . . . . . . . . . . . . . 89
Updating your Routers configuration

. . . . . . . . . . . . . . . . . . . . . 93

Configuring Dial Back for Single IP operation


Setting the Local Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Configuring the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure Remote Access . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring the Answer profile . . . . . . . . . . . . . . . . . . . . . . . . 102
Updating your Routers configuration

. . . . . . . . . . . . . . . . . . . . 106

Other BRIC settings


Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Call log retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Programming the BRIC


Writing configurations to the Router . . . . . . . . . . . . . . . . . . . . . 111
Downloading new BRIC software

. . . . . . . . . . . . . . . . . . . . . . 112

Remote Access Router User Guide

TABLE OF CONTENTS

Operational Section
Interpreting LED codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Standard ISDN operations . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the serial port . . . . . . . . . . . . . . . . . . . . . . . . . 115
Ethernet operating instructions . . . . . . . . . . . . . . . . . . . . . . . 117
Accessing remote systems . . . . . . . . . . . . . . . . . . . . . 117

Using Keyboard Command Codes


Equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
The Hayes Command structure . . . . . . . . . . . . . . . . . . . . . . . 118
AT commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Testing the connection . . . . . . . . . . . . . . . . . . . 119
Operating mode setup . . . . . . . . . . . . . . . . . . . 120
Transfer rate setup . . . . . . . . . . . . . . . . . . . . . 121
Serial handshake settings . . . . . . . . . . . . . . . . . 122
Dialling and answering . . . . . . . . . . . . . . . . . . . 123
Configuration options . . . . . . . . . . . . . . . . . . . . 125
Other options . . . . . . . . . . . . . . . . . . . . . . . . 126
Repeating a command . . . . . . . . . . . . . . . . . . . 126
Numeric response code translation . . . . . . . . . . . . . . . . . . . . . 128
Common causes for call termination
The S Registers

. . . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Standard registers . . . . . . . . . . . . . . . . . . . . . . . . . . 132


Special extended registers

. . . . . . . . . . . . . . . . . . . . . . . . . 136

Additional operating modes


V.25bis and X.25

Edition 1.06

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Approvals

Initiating V.25bis mode . . . . . . . . . . . . . . . . . . . 139


Leaving V.25bis mode . . . . . . . . . . . . . . . . . . . . 140
Initiating X.25 mode . . . . . . . . . . . . . . . . . . . . . 140
Leaving X.25 mode . . . . . . . . . . . . . . . . . . . . . 141
TPAD Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Configuring the Router for TPAD operation . . . . . . . . . . . . . 142


Running the ACK configuration software

. . . . . . . . . . . . . . 143

Setting up your Port profile . . . . . . . . . . . . . . . . . . . . . . 143


Setting up your Site profile . . . . . . . . . . . . . . . . . . . . . . 144
Running the ACK terminal emulation software . . . . . . . . . . . . 145
Configuring V120 Multiple Transaction Identification(MTID) . . . . . . . . . 146
Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . 146

New S Registers . . . . . . . . . . . . . . . . . . . . . . 146


Standard Configuration settings for V120MTID . . . . . . . 147
Remote Configuration.

. . . . . . . . . . . . . . . . . . . 148

Troubleshooting Section
Basic problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
First test the ISDN connection . . . . . . . . . . . . . . . . . . . . 151
If you cant make data calls ... . . . . . . . . . . . . . . . . . . . . 151
If LED(s) are extinguished on your BRIC ... . . . . . . . . . . . . . 152
Wide area networking problems . . . . . . . . . . . . . . . . . . . . . . . 153
Problems with the local system . . . . . . . . . . . . . . . . . . . 153
Problems accessing remote systems . . . . . . . . . . . . . . . . 153
Further assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Remote Access Router User Guide

TABLE OF CONTENTS

Glossary
Hacking through the jargon . . . . . . . . . . . . . . . . . . . . . . . . . 156

Wall mount drilling template


Index
Cross reference section . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

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Symicron 1998

Preface

Introduction

Preface
Introduction
Thank you for choosing Symicron BRIC products to enhance your
communications operations.
Now that you have decided to move ahead in the field of high speed
communications, and take advantage of the very latest digital technology, you want
to be certain that you obtain the highest benefits from your investment. By
choosing Symicron, you have demonstrated your confidence in our products, and
have shown that you value our knowledge and long-term experience of the digital
communications field.
We recognised some time ago that digital communications were the only way
forward in a world where the faster pace of business life demanded faster
solutions. By developing the BRIC range, we have shown that we can add value to
the basic ISDN services, at the same time constraining capital expansion costs by
interfacing existing analogue equipment to the digital networks.
We have designed a complete range of products to suit the majority of current
applications and will continue to keep abreast of newer developments so that we
are in a good position to introduce new products to satisfy evolving demands.
Each of the current BRICs carry out a specific function but they have all been
designed to work in conjunction with each other, and the very latest technology has
been employed throughout. We are confident they will prove to be reliable in use
and will help to solve many of your network connectivity and communication
problems, at the same time proving their worth as truly cost-effective solutions.

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Preface

Whats covered in this manual


The aim of this manual is to show you what each product is; what it will do for
you, and how you should use it to gain the highest benefits.
The manual also includes:

a potted history of communications since the evolution of the telephone.


a brief introduction to digital communication techniques and systems.
an overview of the Remote Access Router system.
You will also find a section to help you overcome any problems you may
experience, and a glossary of industry and computer-related terminology.

Other information sources


The bulk of this manual is dedicated to hardware/software installation, system
configuration and operating instructions. As such, it can be considered as a
reference aid for setting up and running the Remote Access Router.
The configuration software we supply with the product is designed to run on a
Windows-based personal computer and we have therefore assumed that you will
be reasonably familiar with the Microsoft1 Windows2 environment. For this
reason, the manual does not include a full Windows tutorial. Although the user
interface is much like any other Windows product, there is a section covering the
basic tools used to operate the software but if you need any further information you
should refer directly to your Microsoft documentation.

[1] Microsoft is the registered trademark of the Microsoft Corporation


[2] Windows is a trademark of the Microsoft Corporation

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Preface

Other information sources

We have also assumed that your understanding of networks is reasonably sound


and we have not included a de facto guide to network administration. We have,
however, included suggestions for advanced configuration and testing, and these,
used in conjunction with other documentation produced specifically for your own
network, should help you to achieve satisfactory results.

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Preface

Using the manual


This handbook guides you logically and sequentially through the installation and
configuration process.
The main sections in the manual are structured in the following manner:
Communications
overview

Hardware

Software

Operation

Troubleshooting

This section adds to your background knowledge of communication aspects. It


explains the differences between analogue and digital systems; shows the benefits
that can be obtained from using the ISDN services, and demonstrates how
Symicron have explored the various opportunities to develop systems that will
enhance the basic services.
This section tells you everything you need to know about the Remote Access
Router. Here you will learn how to assemble the device - both physically and
electrically.

This section is dedicated to the configuration software. Full instructions are given
for installing the software on your computer, connecting the PC to the BRIC, and
configuring the module that you have purchased. Procedures are also included for
testing the configuration to ensure that everything works as it should.
When properly installed a BRIC device is mostly transparent in use, this section
tells you how to use the Remote Access Router and interpret the codes indicated by
the LED on the unit.
Should you experience any malfunctions, the systematic checks outlined in this
section should help you to determine the causes and rectify any problems.

Glossary

As with all modern technology, the digital communications field has its own
jargon and it is very easy to overlook the fact that not everyone is familiar with the
terminology. This section is intended as an instant reference for all the terms used
elsewhere in the manual and should take away some of the unfortunate mystique.

Hayes Command
Codes

Most communication packages use Hayes command codes to communicate with


data transfer devices and the BRIC is designed to be compatible with such
software. Although the command codes themselves are often transparent to the
user, it is possible to use them to communicate directly with the BRIC. This
section is included as a reference for all implemented instructions, and is especially
useful as an additional troubleshooting aid.

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Preface

Using the manual

The Remote Access Router is also compatible with the V.25bis standard for data
connections, as defined by CCITT, and can be controlled by a DTE when it is
initialised in V.25bis mode. The commands for entering and leaving this mode are
covered in this section, but detailed operating instructions are given in the BRIC
Reference Manual.
***
Using the step-by-step guides, and illustrative examples, you should be able to get
your BRIC working quickly and effectively. Most of the instructions refer to the
one-off operations necessary to get your device up and running, and will probably
not be used again unless reconfiguration becomes necessary.
You may, of course, need to refer again to certain sections of the manual if, for
example, you change the system configuration to accommodate additional remote
sites, or you need to do a little troubleshooting, or you add another functional
module that requires programming. If so, you will find that the manual is
structured in such a way that you can easily find the information you need by
initial reference to the contents pages. Within each of the main sections you can
easily locate the information you need by reference to the lower level headings. If
you still cannot find the topic you want, you should refer to the index at the end of
the manual. All the important features are cross-referenced in this section.

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Preface

Typographic conventions
As you read the manual, you will see that the pages contain general information
about various procedures, details of any actions you must take, notes about special
points that are considered important, and warnings that are highlighted because
they must be observed. In order to maintain a consistent standard throughout the
manual, the last three items are always preceded by a unique typographic symbol
that will help you to immediately identify the nature of the following text.

Instructions that require user input are preceded by this symbol

? Callouts preceded with a hand holding a pencil contain advice worthy of


special note.

F Warnings are indicated by a pointing finger and are enclosed in a


box. Such warnings must ALWAYS be observed.
In addition to this, you should note that the following conventions are also used to
identify other instructions.
Bold

Used mainly for file names or menu items; also acronyms or abbreviations.

Bold italic

Used to indicate entries that need to be typed at the keyboard, i.e. Type a:\setup
(where the characters in italic print are those that actually need to be input).

[Square brackets]

Are used to indicate that the word within the parentheses relates to non-printing
keyboard characters such as [Enter] or [CTRL].

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Communications Overview

Analogue systems

Communications Overview
Analogue systems
Alexander Graham Bell must have been immensely satisfied, back in 1877, when
his new invention enabled two people to talk to each other down a single wire
connected between identical transmitting and receiving devices, each consisting
only of a flexible metal diaphragm and a horseshoe magnet wound with a wire coil.
He may have realised then that later improvements to his invention might allow
even more people to be linked through a telephone network, even to the extent of
linking continents together. But he could never have imagined the ultimate impact
of technological advances during the course of the following century.
Telephone networks developed quickly; at first linking together just a small
number of people in a given geographical area, but later expanding so that the
networks became nation-wide. All connections between caller and receiver were
initially handled by operators working in central switching offices but, as networks
developed, it became clear that manual connections were both slow and
labour-intensive. This prompted the design of mechanical and electronic switching
devices that could handle the connections automatically, and minimise the degree
of human intervention.
Solid state technology not only allowed equipment to work automatically, but also
increased transmission speeds by huge factors, enabling semi-automatic exchanges
to handle larger volumes of simultaneous calls.
Although intercontinental services started commercially in 1927, they actually
used radio transmissions to cross oceans because amplification problems prevented
the use of cable until 1956 when the first submarine telephone cable was laid in the
Atlantic Ocean between Newfoundland and Scotland.
Using frequencies in excess of 4,000 cycles per second - above the human voice
range - it was possible to carry more than 13,000 simultaneous calls in a single
conductor but the introduction of co-axial cable, with amplification repeaters
installed at regular intervals, made it possible to increase the traffic volume by a
factor of ten.

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Remote Access Router User Guide

Communications Overview

The public telephone companies all used trunk cabling methods to build their
networks, and it worked well for many years despite the limitations imposed by the
cabling. There were always new technological advances which produced better
ways to use existing equipment but, until recently, all transmissions were based on
analogue methods which converted vocal sounds, or data, into electrical pulses.
These systems, known as PSTN (Public Switched Telephone Networks) certainly
played a major role in helping people and machines to communicate, but the need
for continual progress was ever present, as was the requirement for even faster
transmissions to handle the increasing volumes of electronic data generated by
computer systems.

Digital systems
This dilemma was resolved by the discovery that optical glass fibre cables, used in
conjunction with laser technology, could carry far more signals, and could also
exploit the upper frequency spectrum. Messages could now be coded into digital
light pulses instead of electrical signals, and this provided faster methods of
transmission.
Realising the importance of such developments, the telephone companies started to
switch to the digital process, gradually converting their old trunk cabling systems
to fibre optics, and modernising exchanges to provide a wider platform of
consumer services; at the same time reducing operating costs by eliminating
unnecessary manpower.
Although the cost of such conversion is high, it is intended that the Integrated
Systems Digital Network (ISDN) will be fully operational by the turn of the
century. As existing links are converted, any transmissions between them take
immediate advantage of the high speeds afforded by digital technology but with
the large majority of existing subscribers still transferring data by means of a
modem, and using normal analogue telephones for voice calls, the digital
connections in the exchange have to be converted to analogue form before being
put through to the subscriber.
The ultimate aim of the ISDN system is to offer the full capabilities of digital
transmission to every subscriber, but until this happens the facility is only available
to those who are prepared to pay a slightly higher premium.

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Communications Overview

Digital systems

The new ISDN system is partly based on the old PSTN system, and therefore uses
the same local cabling network that currently links existing analogue devices. The
only difference is that the terminating units at the subscribers end, and in the
exchange, will allow digital information to be transmitted throughout the system.
In simple terms, this means that ISDN is available at almost any point with a
standard telephone service, and anyone who has a need for faster communications
can take instantaneous advantage.

Types of service available


ISDN service is offered as either of two separate packages, each tailored to suit
individual requirements:

Basic Rate offers two circuits on a single line


Primary Rate carries 30 circuits on a single line
Each individual circuit is referred to as a B channel and can carry either a data
stream of 64,000 bits per second or a single telephone conversation. In addition,
there is another line, known as the D Channel, which can transmit at 16000 bps.
This is commonly used for signalling information between the network and the
terminal though, in some networks, it can also be used to transfer data.

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Communications Overview

? The UK Basic Rate service (known as ISDN2) provides the user with two
RJ45 sockets, each of which has both B channels available.

Main ISDN benefits


The facility to connect directly to the digital network offers several major benefits,
even at the most basic level. These include:

Rapid call connection


Fast data throughput with lower transmission error rates
Line sharing potential
In the right circumstances, this may lead to reduced operating costs and, with the
right ancillary equipment, superior management controls.
Rapid call connection
ISDN call connect times, at less than one second, are considerably faster than the
conventional system which takes several seconds to establish a link. The called
number, dialled from a PC, is passed through to the digital network at extremely
high speed. When you are connected to the remote location, the time savings
continue to accrue.
Data transfer benefits
Analogue modems need to establish a handshake before data can be transferred,
and this is accomplished by a series of exchanged signal tones which are used to
identify the transmission protocols. It can take as much as 30 seconds for two
modems to reach the ready state and the transmission process is further hampered
by the fact that digital data are converted to analogue form at the source, and have
to be converted back to digital form at the destination.

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Communications Overview

Digital systems

Modern modems can transfer data at rates up to 28,800 bits per second but the
overall transmission speed is always limited to the highest rate of the slower
device. Data compression techniques help to minimise the on-line time but even
so, the whole process is still considerably slower than using digital throughput
from end to end.
ISDN makes transmissions very much quicker, and therefore cheaper, providing
almost instantaneous connection without the need for data conversion. The data are
fed straight into a digital pipeline between the source and destination, with a
throughput rated at 64 kbps.
Quite apart from any immediate cost savings, there are also many time-critical
situations where fast communication is essential. For example:

a video surveillance system can get immediate dial-up access to a central


control point

a retailers checkout point can obtain fast credit or debit card clearance and
minimise the customers waiting time.
Digital technology is also less prone to errors and experience shows that ISDN
connections are substantially more reliable than normal telephone line
connections.
So, even before you start to manage your system in the true sense of the word,
there are distinct and immediate benefits if you need to move data with any sort of
frequency.

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Remote Access Router User Guide

Communications Overview

Line sharing potential


The basic rate ISDN connection allows two devices to share one ISDN line by
using a passive bus system. The S-Bus, as it known, consists of a number of
extension points wired in series from the main Network Termination Unit (NTU).
Any incoming call can be seen by all the connected devices, and any of the
devices can make an outgoing call if there is a free channel.
The S-BUS
ISDN
NTU
Attached Devices

The drawback is that the bus will only support two active calls at any one time and
when both lines are in use, no other equipment can initiate a call. This basic
constraint cannot be overcome physically and it can be something of a problem in
certain circumstances.
Imagine, for example, the situation if an unauthorised intruder triggers the alarm
system which controls a protected entrance and both ISDN channels are already in
use. If the alarm is supposed to connect to a central control point, it will not be able
to gain access to the telephone system until one channel becomes free again.
Previously, this situation would be resolved by having a dedicated PSTN line for
the alarm system, with its installation and rental costs justified only in the event of
an intrusion. A high cost perhaps for an infrequent occurrence. But it usually didnt
end there as other lines were often added to cater for card clearances, computer
communications, and so forth.
The basic ISDN system does allow a way round the problem by constraining
specific items of equipment to a specific circuit on the S-Bus. This means that
critical communications can be set up to use only one of the B channels, with all
other equipment confined to the other channel. This may guarantee that the police
know about the intruder very quickly, but now there is a bottleneck on the other
channel.

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Communications Overview

The Symicron solution

Of course, the service provider will be more than happy to install another basic rate
ISDN line to give you another two B channels but, with the current cost of ISDN
connections in the UK, this might be viewed as an expensive option, and youre in
the same situation as you were with PSTN. This may lead you to think that the
only remaining option is the Primary Rate, 30-line system, but is it?

The Symicron solution


Symicron equipment adds the management element to digital communications.
This not only enhances the sophistication of basic ISDN facilities but also puts you
in total control.

The Remote Access Router


The Symicron Remote Access Router provides ISDN communication access
between a host and remote LAN and it enables data to be transferred at a faster
rate.
The Basic Rate system still allows only two active calls at any one time, but the
Remote Access Router - with the latest and highest standards in digital
communication technology - provides complete integration with ISDN together
with total control. It offers you all the features you would expect but with the
following additional benefits:
Full integration of multiple devices
Digital equipment (computers and alarm systems) can connect to the ISDN
through the Remote Access Router. While the standard ISDN interface allows only
two device connections, the Router offers extended facilities to link several devices
to either or both of the lines.

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Hardware Section

Hardware Section
Pre-installation requirements
Before starting to assemble your Remote Access Router, it makes sense to check
that you have all the necessary components you will need. The following check list
covers everything that you should consider:

A working ISDN Basic Rate line with installed Network Termination Unit.
Your Symicron Remote Access Router package
A drill and screwdriver (if you plan to wall mount the BRIC.)
The Windows configuration software (included with the Remote Access
Router package)

A Windows-based PC (for configuration purposes).


An Ethernet connection point - UTP or Thin Ethernet
A T-piece for Thin Ethernet (part number RS-458-639 / BNCY/FMF)

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Hardware Section

Package contents

Package contents
A basic Remote Access Router package consists of:

the Remote Access Router BRIC module itself


a wall fixing kit consisting of screws and wall plugs
four rubber feet to prevent scratching if the unit is placed on a desk or shelf
a manual
a 3" configuration diskette
a set of BRIC brochures
a returns form
a covering letter
You may also find other items (like a mains transformer, a V-24 male to
female cable or an ISDN cable) but these will be relevant to the module you
have purchased, and will be specified on the enclosed packing list.
Attaching the rubber feet
If you do not wish to wall mount your Remote Access Router, you should attach
the four rubber feet from the fixing kit. These should be evenly spaced on the
outermost edges of the lower flange to provide adequate support for the BRIC.
Device attachment points
The pods on either side of the Remote Access Router are detachable. They are held
in place by three lugs and can be removed as follows:

24

Pinch the rear innermost rear corners of the pod between the finger and
thumb

Apply slight pressure to release the lugs from their slots

Pivot the pod outwards

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Hardware Section

Beneath each pod you will find connection sockets for the various devices that you
can plug into the router. The sockets are all clearly labelled and are detailed in the
sections relating to specific devices.

? Where possible, cables should be routed from the rear of the units through
the jug handle part of the frame and care should be taken to ensure that
delicate cables are not trapped behind the unit when they are wall
mounted. Please note, however, that it is not always possible to do this
with cables fitted with bulky plugs and in such instances the pod will have
to be left off.
The pods are reattached by inserting the single lug into its locating slot and then
reversing the removal instructions. Please take care that you do not damage the
lugs by exerting too much pressure - the pods are quite delicate, and only the
slightest degree of pressure is needed to ensure that the lugs clear the housing.
Installation
The Remote Access Router has five connection sockets in total:
Beneath the left hand pod you will find three sockets:

Two LAN connections


? One thin ethernet BNC connection point and one RJ45 UTP connection
point.

One serial data port labelled S0


? The serial port connection is a standard RS232 / V.24 25 pin socket.
The default Asynchronous data format is 8 Data bits, No Parity, 1 Stop Bit
The default Asynchronous connection speed is 9,600 baud.
The default Synchronous connection speed is 64,000 baud.
The left hand pod conceals two connection points:

One which accepts the jack plug from the mains transformer. It is labelled
12V DC Power In

One socket for the cable which connects the module to the ISDN network
terminating unit. This is labelled ISDN Line and accepts the standard RJ45
(8 pin) connector on the cable supplied with the unit.

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Hardware Section

Package contents

Connecting your ancillary devices


The processes described below indicate how to connect to your Remote Access
Router.

Connect the supplied ISDN cable

F Ensure that only the ISDN socket is used, and not the UTP socket on
an Ethernet interface BRIC (if you have one).

Plug in the 12V supply jack from the transformer and plug the transformer
into a mains socket

Attach the supplied ribbon cable into the serial data port. This will be used
later when you configure the BRIC system.

? With the exception of the UTP LAN and ISDN connections, each socket is
uniquely formed and it is therefore very difficult to attach the wrong
cables. If you find you are having to use extreme force, then you can be
certain that you are attempting to connect the wrong cable into the socket.
Testing
When you apply power to the Router, the unit will perform a self test. After a few
seconds, the LED on the front face should turn from RED to GREEN. If it does
not, you should refer to the troubleshooting section of the guide.

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Hardware Section

Remote Access Router Ethernet Interface


Functions and facilities
The Ethernet Interface, on the Remote Access Router, allows you to link a Local
Area Network to a remote Network over the ISDN system. This enables linked
offices to share data, query remote databases, exchange E-mail and output to
remote printers.
Connections can be established between several remote LANs on a linked wide
area network and two distinct lines of communication can be in operation at any
one time if both channels are available.
The Ethernet Interface also allows the two 64-Kilobit channels to be shared
between different data applications in a controlled manner.
The Ethernet Interface operates as a TCP/IP router, transparently linking to remote
systems when there is a data transmission requirement, and clearing connections at
other times.
Established industry standards have been followed at all stages of the design and
manufacturing process so that the equipment can be interfaced with equipment
from other manufacturers.
The Ethernet Interface offers the following features:

TCP/IP routing to as many as 64 destinations.


Standard routing protocols - Internet Protocol (IP); Point-To-Point Protocol
(PPP), Multi Point to Point Protocol (MPPP) and MPPP+.

Dial on demand
User security - PAP and CHAP
Dual simultaneous destinations
Fully-managed priority system.
Ethernet BNC or UTP connection

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Hardware Section

Remote Access Router Ethernet Interface

Connecting to the LAN


You can now connect a cable between the local Ethernet LAN and the Routers
Ethernet Interface using one of the connectors described below:
UTP Connection

Thin Ethernet

For a UTP connected LAN, plug the RJ45 UTP connector into the socket on the
Remote Access Router.
For a Thin Ethernet LAN, connect the T-piece to the BNC connector on the
Remote Access Router.

? The part number for a correctly fitting T-piece from Radio Spares is
RS-458-639

F Although connections are supplied for both UTP and Thin Ethernet,
only ONE network can be connected at any one time.
The Router automatically detects which type of LAN is connected when the
system is powered up but if no LAN is connected, the system will default to UTP.

? Ensure that the power is disconnected and then reapplied if ever the LAN
type is changed. This ensures that the BRIC automatically re-registers the
correct LAN type.
Testing
The only testing that can be undertaken at this stage is to ensure that the LED on
the front panel is showing GREEN. More sophisticated checks for satisfactory
operation can only be applied after the system has been properly configured using
the supplied software.

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Hardware Section

Installation summary
If you started right at the beginning of the manual, you should now know
something about Alexander Graham Bell, the history of telephone networks, a little
about the problems associated with submarine cables, the reasons for the gradual
extinction of switchboard operators at telephone exchanges, and the basic theory of
analogue versus digital transmissions.
You should also have drawn some conclusions of your own and realised why
service providers make such enormous profits, and thought about ways you can
stop contributing so much to their funds by using Symicron equipment.
Couple all this with your personal childhood experiences with two tin cans on a
piece of string and you are half way to becoming a communications expert in your
own right.
Moving on, you will have learned how to check the contents of the packages you
have purchased, know what they all do, and understand how to put them all
together. This will have added somewhat to any previous engineering or electrical
installation experience you may have had.
You may even have become an instant DIY expert after mounting the stack on a
wall without demolishing same.
All you need now is the experience of programming the BRIC to do what you want
it to do so you can now remove the floppy disk from its envelope having first
studied and digested the contents of the software licence agreement printed on the
outer cover. This will also explain your conditions of use and warranty rights.
The fact that you are reading this manual indicates that you have bought at least
one BRIC, if not the complete range. If you are a couple of BRICs short, however,
our Sales Manager is eager to hear from you!

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Hardware Section

Installation summary

The next part of the exercise is wholly concerned with getting the BRIC to do more
than sit on the desk displaying coloured lights. It is assumed that you have read the
earlier hardware installation instructions having previously removed the BRIC
from its box. If you havent, now is a good time to do so because the next chapter
of this manual concentrates entirely on software configuration and it is a
mandatory requirement that you can only perform this operation if a fully-installed
and functional BRIC is either standing on the desk, or mounted on a nearby wall.
When everything is ready, you can turn the page.

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Software Section

Software Section
Overview
It will help if you understand that the ISDN interface acts as the foundation of the
whole BRIC concept; it is the necessary interface between the ISDN system and
any other LANs or equipment that may be connected to it. As such, it contains
firmware which retains all settings that are programmed into it, for the inputs on its
own body shell.
The software that accompanies the Remote Access Router contains the
configuration routines for the basic ISDN set-up.
The software runs in the Microsoft Windows environment and is therefore quite
easy to use. Its intuitive graphical interface helps you to define the correct
parameters to program specific devices and, as long as you are pre-armed with the
correct information, there is little you can do to get it wrong. If you do, however,
the results of your mistakes will soon be apparent and, after checking the
troubleshooting section, you should soon be able to establish the source of your
problems and quickly put matters right.

Before you start


There are several things you need to do, or at least take into consideration, before
you start the configuration process. The first concerns the equipment you will need
to carry out the process, and the other points concern additional services you may
require before you can take full advantage of the more advanced features offered
by the Remote Access Router.

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Software Section

Before you start

Connecting a PC
The configuration parameters are fed to the BRIC system from a personal
computer attached to the female-socket serial COM port on the Remote Access
Router. A short male to female ribbon cable with 25-pin D-type connectors is
supplied with the BRIC kit for this purpose. The cable can be extended, if
necessary, by using a male to female modem cable and, indeed, it may be
necessary to convert the 25-pin female connector to fit into a 9-pin male socket on
the back of the PC. In this instance you can either use a cable with a 9-pin female
plug at one end and a 25-pin male plug at the other, or you can use a 25-pin to
9-pin adapter.
One end of the cable is attached to the socket labelled S0 under the left hand pod of
the Router and the other is attached to a spare serial port on the PC.

? Clearly, it is essential that your PC is equipped with two serial ports if


you are already using a serial mouse. If you are using a bus mouse, or a
PS/2 mouse, then a single serial port will suffice. The ribbon cable can be
attached to any of the COM ports as the software can be set to recognise
the right connection.

Setting the environment


The PC must be equipped with Microsoft Windows because the configuration
software only runs in the Windows environment.
You can use Windows version 3.x without problems and the software has also
been tested satisfactorily with Windows NT and Windows 95.
Please ensure that the Windows software is properly installed before you start the
configuration process, and check that the serial port you will use is properly
configured. The recommended setting is 9600 baud, 8 data bits, no stop bits and no
parity.

Subscribing to advanced ISDN services


If you want to add more sophistication or security to the basic ISDN service, you
can take advantage of one or more of the supplementary services detailed on page
22.

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Software Section

Please note, however, that these services do form part of the basic agreement with
your service provider; they are subject to additional subscription arrangements and
have to be separately configured at the exchange.
If you think such features as multiple subscriber numbering, call line identification,
etc., will prove useful from the outset, then you should ensure that the necessary
arrangements are in place before you start the BRIC configuration.

? Note: These facilities can be added retrospectively and it is a simple


matter to change an existing BRIC configuration to take account of the
advanced services.

Installing the configuration software


The Symicron BRIC configuration software is installed under Windows in the
normal manner after inserting the supplied 3.5" floppy disk in the relevant drive.
To get you under way, instructions are shown for both the popular current versions
of Windows.
Windows 3.xx

Select the Run command from the FILE menu in PROGRAM


MANAGER.

Type A:\SETUP on the command line

Click the OK button

? If the 3.5" disk drive is assigned as drive B: on your system, you should
amend the Run instruction to read B:\SETUP
If you have upgraded to Windows 95, you should use the following instructions
instead:
Windows 95

Edition 1.06

Click the START button

Select SETTINGS

Select CONTROL PANEL

Select ADD - REMOVE PROGRAMS

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Software Section

Working with the application

The Setup screen will appear and you should follow the instructions it offers. If
you have any problems with the installation, or any other features of the Windows
operating system, you should consult your Windows documentation for further
information.
The installation program will create a new Program Manager group called
Symicron, and will install four icons in the group. The program icon is labelled
BRIC Setup; there is an icon for the help file, and there are two more icons for
text files which each contain late breaking information that may not be covered in
this manual.
When the installation process is complete, you should read both the text files - one
is called Readme; the other is called Release. Either can be viewed by
double-clicking the respective icon.
Readme notes

This file contains application details, a list of installation files, and brief operating
instructions.

Release notes

This file shows the release version number, details any problems that have been
fixed in the current release, and a history of fixes in previous releases.
You can now start the BRIC configuration routines.

Working with the application


Loading the software
Windows 3.x

Windows 95

34

Open the Symicron Program Group

Double-click the BRIC Setup icon

Click the Start menu

Click Programs

Click Symicron

Click the BRIC Setup application

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Software Section

? Once the software is loaded, there are no operational differences between


Windows 3.x methods and those used by Windows 95 but, as Windows 95
is now presumed to be the de facto standard for the future, all screen
captures shown in the manual use the 95 graphical interface. If you are
still using an older version of Windows, the screens may look slightly
different but still have exactly the same functions.

Display features
The main configuration screen (shown below) will appear in the centre of your
display immediately the software is loaded.

? Note: The main window has a fixed size and cannot be maximised to fill
the whole display area, though it can be minimised in the normal manner.
Immediately below the title bar you will see various headings in the menu bar and
below that, the button bar contains icons which give you quick access to certain
functions.

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Working with the application

The main body of the window shows an illustration of the Remote Access Router
and its interfaces represented by icons.
The status bar at the bottom of the window shows (to the right) a visual indication
of the position of the three lock keys:

CAP - Caps (capitals) lock


NUM - Number pad lock
SCRL - Scroll lock
This merely duplicates the status of the keyboard lights and has no other specific
purpose so far as the application is concerned.
At the left hand side of the status bar you will see a message which normally reads
For help, press F1". This will change as you move the mouse over certain
sensitive areas of the screen, and will give more meaningful messages when the
pointer is over a menu selection.
***
If you are already familiar with other Windows products, you will immediately
recognise most of the features discussed above, and perhaps some of the icons used
in the button bar. The beauty of most Windows software is that the graphical
interface is often common between different applications and it is quite possible to
learn how to use the interface without recourse to a manual.
If you feel confident about exploring on your own, you are welcome to skip the
next few sections which have been included as a reference for those users who may
not have hands-on experience.

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Software Section

The tool bar


The tool bar (sometimes known as the button bar) contains eleven icons which
give you single-click access to certain file operations. They are used as follows:
This button allows you to start a completely new configuration file.

This button opens an existing configuration file

This button will save the currently open file, and will prompt for a file name if it
does not already have one.

This icon allows you to write the configuration to the BRIC

This allows you to read the BRICs configuration

This one calls up the Priorities screen

This brings up the Password screen

This changes the display to include the clipboard panel

This allows you to choose and configure a serial port on your PC

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Working with the application

This displays the call log information screen.

This displays the help screen.

The menu bar


There are six functional menu headings, plus the ubiquitous Help menu option at
the right hand side of the menu bar. Each of these has a series of sub-menu options
which are selected by using mouse or keyboard techniques.

? All menu options have alternate keyboard selection codes which are
shown in the following tables. Two key commands always start with the
Control key (CTRL) and one other. Three key commands start with the
ALT key plus two others. In either case, the first two keys must be pressed
simultaneously.
The following tables each deal with one menu heading and show all the available
options together with the keyboard selection codes for each option.
Please note that:

Some options may not be available at various points of the application and
will be greyed out. They will be returned to normal when they become a
valid option.

Keyboard commands are shown as CTRL + N, for example. The plus sign
is shown only to clarify the requirement for a second key and is not part of
the input sequence. In this particular example, you would press and hold
down the Control key, and then press the letter N.

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Software Section

File menu
These commands are mainly to do with configuration file operations - opening,
saving, etc. You can also close the application with the Exit option.
New

Alt + F + N

Ctrl + N

Open

Alt + F + O

Ctrl + O

Save

Alt + F + S

Ctrl + S

Save As

Alt + F + A

Write to BRIC

Alt + F + W

Read from BRIC

Alt + F + R

Download BRIC software

Alt + F + D

Exit

Alt + F + X

Edit menu
These commands allow you to use the Windows clipboard to store or retrieve
items.
Delete (Del)

Alt + E + D

Ctrl + X

Copy

Alt + E + C

Ctrl + C

Paste

Alt + E + P

Ctrl + V

? Remember that the Windows clipboard can only store one object at any
one time. If you cut or copy a second item to the clipboard, it replaces the
first item.

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Working with the application

Devices menu
This menu allows to you select a specific device port for configuration.
LAN Interface

Alt + D + L

Serial Interface

Alt + D + S

? The individual ports have no direct keyboard access and are all more
easily selectable by using methods you will learn later.
System menu
This menu caters for items which are setup initially but are changed infrequently.
Priority Table

Alt + S + P

Set Password

Alt + S + S

Call Log

Alt + S + C

Call and Data Filters

Options menu
This menu contains options related to the system itself. They are usually set during
the first session but can be amended if circumstances change.
COM Port Settings

Alt + O + C

Enable Clipboard

Alt + O + E

Read BRIC on Startup

Alt + O + R

Remote Configuration

Alt + O + M

Test menu
This feature is not yet implemented. Detailed instructions will be supplied as an
addendum when the full implementation is available.

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Software Section

Help menu
The Help option in the menu bar only displays the About dialogue - the help
screens are all context-sensitive and are displayed by hitting the F1 key. The
resulting help page will apply only to the currently open property page.

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Software Section

Quick guide to the user interface

Quick guide to the user interface


Before moving on to the detailed instructions for the Remote Access Router, its
worth spending a few minutes practising with the user interface so that you know
the basic operations for moving about on-screen.
At this point, you do not need to enter any parameters so you will not affect the
configuration in any way. If you want to experiment, you can always save the
configuration file under a name that will distinguish it from a genuine
configuration, i.e. TEST.BRC

Selecting devices for configuration


This is the default screen that shows whenever you load the application. The
Remote Access Router is featured in the centre of the window.

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Software Section

Around the perimeter of the BRIC you will see graphics depicting one Network
and one Computer - these represent the ports available on the module. In this
instance there is one serial connection for data communications (S0), and One LAN
connection (L0). If you double-click on any of the surrounding icons, the action
produces a child window in which you would enter the configuration parameters.
To see how it works, double-click the icon labelled L0.

? Double-clicking the icon body opens the configuration window but


double-clicking the icons legend bar allows you to change the device
name (i.e. L0) to a user-defined label.
The resulting child window should look exactly like the one shown below:

? This window can also be selected from the menu bar by pulling down the
Devices heading and clicking L0.
You dont need to do anything more at the moment because the parameters
themselves will described in detail later.

Edition 1.06

Click either the OK button or the CANCEL button to close the child
window.

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Software Section

Quick guide to the user interface

? In normal circumstances you would click the OK button to save the details
you entered, or the CANCEL button to abort the entry without saving any
changes. For this demonstration, we have not entered anything so it
doesnt matter which button is clicked.

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Remote Access Router User Guide

Configuring the system

Configuring the system


Overview
This software allows you to configure the Remote Access Router.
It will help, at this stage, if you understand that the required parameters are entered
as separate fields of an overall configuration record. Each port on a device has its
own configuration. When every port has been configured, the whole set of
parameters are passed electronically to the Remote Access Router where they are
held in firmware.
Each complete set of parameters can also be saved as a disk file which can easily
be reloaded should reconfiguration prove necessary. In such cases, the parameters
can again be passed to the module as they are, or they can be changed and then
transmitted.
The current firmware settings can also be read from the BRIC by the configuration
software and changed if necessary.
The advantage of keeping settings on disk is that the file can be easily accessed and
passed to the device. In other words, you do not need to go through the detailed
setup procedures as you would with an initial configuration.
Additionally, you can keep any number of different setup files on disk, and change
parameters quickly if an alternate instruction set is required.
Protecting your work
The overall configuration record is made up of many smaller parts which you will
set up by working through a number of property pages for each device attached to
the system. In the first instance, this will be a fairly lengthy process and you should
take steps to ensure that you do not lose the results of your effort. The final
configuration is not fed to the BRIC until it is complete but it can be saved to a
disk file at any stage. This will at least ensure that your work is protected in the
event of an unexpected power cut, or similar.
When you are working on your first configuration you can save it to disk even
before you enter any parameters. This will ensure that the file is given a name and
subsequent saves will be much faster.

Edition 1.06

Select File, Save As from the menu bar

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Configuring the system

Quick guide to the user interface

Enter a file name in the dialogue box

? All configuration files have a BRC extension so you can easily recognise
them if you maintain several different configurations.

Click OK

? You will only need to supply a name for the file when it is a completely
new configuration; if you have opened an existing file for amendment, the
Save command will overwrite the previous version.
The Save command can be exercised after you have set up each device. It adds a
little time to the process but can prevent considerable heartache (and bad language)
if your local electricity company decide to turn off the power, or if the gentleman
working in the digger outside happens to drag the bucket through the mains supply.
Once the file has a name, you can save it quickly by clicking the Save icon in the
button bar.
Amending existing configurations
If you need to change a configuration at any stage, you can either call up the file
from disk or read it from the BRIC. Amendments are made in the same way as new
entries, and can be saved and passed back to the BRIC on completion.
Future implementations
As you work through the settings you will observe that some options and property
pages are not available and are greyed out. These have mainly been provided to
allow for future enhancements to the software and are not documented in this
version of the manual.

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Remote Access Router User Guide

Configuring the system

Setting your main options


The starting point for your system configuration should be the Options menu. This
is where you can configure settings that apply to the applications general
operation.
There are four choices on the sub-menu, and these each need to be selected in turn.
COM port settings
This allows you to select the COM port on your PC that will be connected to the
Remote Access Server and set up the communications protocols for the serial
interface.

When you first display the Port Settings dialogue box, the COM port setting will
show None and needs to be changed to indicate the port you are using. You can
either pull down the list box and select from COM1 through to COM4, or you can
Click the Search button to initiate the autosearch feature. In this case the software
will examine each serial port on your system to determine where the BRIC is
connected.

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Configuring the system

Quick guide to the user interface

? The BRIC must be installed and connected to the PC for the autosearch
feature to work properly. If no connection is found, a warning dialogue
will be displayed. Please note, however, that the autosearch feature will
not function correctly if the interface speeds on your PC are set differently
from those in the configuration window.
You next have to configure the individual settings for your serial interface if they
are different from the default settings shown in the dialogue window. The standard
settings are:

9600 Baud, no parity, no handshake, 8 data bits and one stop bit.
You can view the settings for your serial port by using the Windows control panel
(Ports in 3.xx or Start / settings / control panel / system / device manager /
ports / properties in Windows 95). If your PCs settings disagree with the ones
shown in the dialogue box, correct them by clicking the appropriate radio buttons.

? Alternatively, you can change the actual port settings on your PC to


match the defaults shown above.
When you have finished click the OK button to save the settings.
***
Of the three remaining remaining selections in the Options menu, two are toggle
items. They are toggled on by clicking the appropriate heading and the ON state is
indicated by the presence of a tick next time you pull down the Options menu.
Read details on startup
This toggle dictates whether or not parameter settings are read from the firmware
in the BRIC each time the configuration software is loaded. If the option is
checked (with a tick showing) the software will search for the attached BRIC and
read the current settings.

? If no BRIC is attached, the software will still make a check, and will
report that connection was not made. No harm will be done by this routine
but the software will go into off-line mode if communication cannot be
established with the BRIC.

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Remote configuration
In normal circumstances you will usually configure only the BRIC attached to the
COM port on your own PC but this option allows you also to configure BRICs
attached either:

to a remote PC on an ISDN line


to another PC on the same LAN as your own computer
The routine is called as follows

select the Remote Configuration option from the options menu.

This produces the configuration dialogue window shown in the next illustration.

? The Local radio button will always be checked by default when you start
the configuration software as most operations will be performed on the
local BRIC.

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To communicate with any BRIC other than the local device you must click the
appropriate mutually-exclusive radio button and then enter the required parameters
described below:
Asynchronous Remote - The only parameter required for connecting to a remote
BRIC is the ISDN number that must be dialled to reach it.
TCP/IP - When you want to configure another BRIC, on a remote LAN connected
via the ISDN, you must enter its IP address in the edit boxes provided.
Whichever option you choose, your PC can communicate with the remote BRIC as
soon as you select either the Read from BRIC or Write to BRIC option.
In the case of async remote connection, the ISDN number will be dialled
automatically, the selected action will be performed, and a progress dialogue box
will appear. The line will be cleared automatically as soon as the operation has
been completed. If the call fails, or the remote BRIC is already being configured
by another computer, an appropriate error message will be displayed.
A TCP/IP connection will be notified to you either as satisfactory or failed
through a message dialogue. A failed connection may result when the BRIC is
already being configured by another computer or when the LAN is very busy. Of
course it may be due to the incorrect IP address being entered!
Time -out - The BRIC response Time-out defaults to 400 milliseconds, i.e. it will
wait 400ms for a response from the remote BRIC before it disconnects. In most
cases this setting will be adequate but if you experience time-out errors, such as
you might with a TCP/IP connection, you can increase this setting slightly up to a
maximum value of 4000 milliseconds.
The procedures described above can be very useful for trouble shooting purposes.
For example, you could enter the ISDN Number for a remote BRIC, read its
configuration into your own PC, make the necessary changes, then write the
updated configuration parameters back to the remote BRIC. The system would
generate one ISDN call for the read option and one for the write operation.

F When you have finished working on a remote BRIC please remember


to click again on the LOCAL radio button to set the software back to
its default settings. This will not, however, be necessary if you exit the
configurator as this action will automatically reset the flag to
LOCAL.

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Configuring the system

Call Log Display


This option sets the detail level of the call Log display i.e. each choice will show
different parameters;
Complete
Call Duration
Diagnostic
(Recommended)

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This option will show all details of every logged call (ISDN, PPP, PAP, LCP etc)
This option will show call success or failure and the duration of the call.
This option will show call success or failure but has the added advantage of giving
reasons by way of termination codes.

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Quick guide to the user interface

Serial device
The serial port is depicted by a computer icon, and is used to represent the Remote
Access Routers serial interface.
The device name is prefixed with an S and is numbered from zero. Only one
serial interface is provided on the Router.
The device is configured using the screen illustrated below.
Hayes Modes

The Response Mode is a mutually exclusive choice between Verbal and


Numeric. It determines whether the result codes are displayed as numbers or
words.
The Command Interface has the Echo feature enabled by default and, in this
state, will display the communication commands on the monitor as they are
processed. If Quiet Mode is toggled, result messages will be switched off.
Either or both of the check boxes can be toggled to suit your purposes.
The box in the bottom half of the panel, when checked, will reset all parameters on
all the Hayes pages back to their default values.

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Configuring the system

F If you plan to change settings on other pages, the default box should
be unchecked.

Hayes Serial

These parameters can be changed, if required, although a fully asynchronous mode


with the default settings is normally desirable.
Clicking any of the mutually exclusive buttons to change the interface mode alters
the degree to which you can fine tune the remaining settings, but all are set by
default to normally accepted standards and should only be changed if you are
certain that the connected device uses different settings.

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Configuring the system

Quick guide to the user interface

Hayes Controls

This page has variable flow control settings for:

Data Terminal Ready (DTR)


Data Carrier Detect (DCD)
Request to Send / Clear to Send (RTS / CTS)
Data Set Ready (DSR)
The following notes explain the effects of each setting:
DTR Mode
Ignore DTR: The state of DTR is ignored.
DTR ON to OFF enters command mode: DTR drop puts the Terminal
Adapter into command mode without disconnecting the call.
DTR ON to OFF disconnects call: DTR drop causes the Terminal Adapter
to break an active connection and enter the command mode.

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DTR ON to OFF resets interface: DTR drop causes the Terminal Adapter
to reset if an ATZ command had been issued. The TA will on reset after
releasing the connection. This may take up to 20 seconds.
DCD Control
On Always in synchronous mode: DCD is always ON in &Q0 mode.
DCD is on when connected in &Q1 and &Q2 modes.
On when connected: DCD is on when connected.
CTS Control
CTS follows RTS after delay: CTS follows RTS after a delay set by S26
RTS ignored CTS asserted when connected: RTS is ignored; CTS is
asserted when connected.
RTS to CTS delay: This register holds the time delay, in 1/100th of a
second, of the Terminal Adapter turning CTS ON after detecting an OFF to
ON transition on RTS when set in AT&R0 and in synchronous mode. (&Q1
or &Q2).
DSR Control
ON always while TA connected: Forces DSR to remain ON at all times
while the Terminal Adapter is powered on.
ON only while TA connected: DSR is on only when the Terminal Adapter
is connected. In this mode DSR is performing the function of DCD. The
DCD signal is not affected in any way.

? The Terminal Adapter (TA) referred to in the preceding text is the Remote
Access Router.

? More information about Hayes command codes can be found in the


section starting on page 118 .

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Configuring the system

Quick guide to the user interface

Hayes Calls

On this page you can set the modem to answer incoming calls automatically. When
the box is checked, you can then enter the ring count which the modem will use to
hook the line. The default if no figure is entered will be the third ring but this can
be changed to suit your requirements with a maximum of 255.
If the calling modem generates an ATDZ signal it tells the receiving modem to dial
the remote telephone number that you enter in the panel.

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Hayes Characters

This screen allows to change settings for serial ports operating in Hayes mode.
The Escape Character you wish to use can be selected from the pick list if the
default needs to be changed. The value in the panel below (Escape Guard Time)
indicates the time lapse surrounding the Escape character before it accepted as
valid.
The three panels on the right all have pick lists which allow you to change the
characters used for Carriage Return (CR), Line Feed (LF) and Backspace (BS).

F WARNING: If you change these parameters you will not be able to


use this program to read from, or write to, the BRIC.
When you have completed this page you can click the OK button to accept all the
entries you have keyed in. The settings for serial connections and Hayes protocols
should now be complete and will be saved along with the ISDN settings in the file
that will be used to pass the configuration to the BRIC.
It makes sense, at this point, to protect the current status of the file by saving it to
disk. To do this:

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Configuring the system

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Quick guide to the user interface

Select File, Save from the menu bar or click the Save icon

Remote Access Router User Guide

Configuring the LAN for Gateway operation

Configuring the LAN for Gateway operation


The last device to set up is the one handling the Local Area Network (LAN)
connection.
During the configuration process you will first set up the parameters for the local
system, then you will enter details for one or more remote systems. Before starting
this work, it is helpful to gather the information you will need. This includes:

The local ISDN number(s)


A valid IP address for the Remote Access Router BRIC
Configuration details for the remote site, i.e. ISDN number, host name, host
IP address, and host passwords
Setting the Local Area Address
To set the Remote Access Routers local IP address:

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Select the System menu from the menu bar.

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Quick guide to the user interface

Select the Set BRIC Address . . . option.

This will then display the following screen:

Enter the IP address to be used for the Remote Access Router.

Click OK to set the address.

F This address MUST be on the same IP network as the Windows


machine.

? If the setting is incorrect, or the Remote Access Router is not connected to


the LAN, this operation will report an error. Re-connect the Remote
Access Router, and turn its power off and then on again

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Configuring the Remote Access Router

In the menu bar click on File and then on Read from BRIC.

This will automatically enter the IP address for the Remote Access Router in the
Router Port Settings screen.

When the L0 icon is double-clicked, the Router Port Settings window will
appear:

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Configuring the LAN for Gateway operation

General

Quick guide to the user interface

This page must be completed to provide the minimum information necessary to


operate the BRIC.

Enter the identification name for the BRIC in the System Name box.

? This is the name that identifies the equipment to other gateways. The name
is used on an end-to-end basis when connections with remote routers are
being established

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If there are no other gateways on the LAN, and the machines on the LAN support
Routed, set RIP to OUT. This will allow the machines to sense the Ethernet
BRICs presence, and the connection routes, dynamically, otherwise the routing
tables will need to manually set up.

? In order to co-exist and operate with other gateways on the local LAN,
RIP usage should be set to ON. If there are no other gateways, setting RIP
usage to OUT will broadcast all routes the gateway recognises.
System

The System page allows you to define system login parameters.

? The Remote Access Router will always respond to ARP requests from the
local LAN for its Ethernet address.

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Quick guide to the user interface

ARP usage comes into effect when a host broadcasts an ARP request for its
destination ethernet address which require routing via a BRIC gateway. The
gateway BRIC will respond with its own MAC address if it knows how to get to
the required destination.

? The IP address must be unique, and must fit into the architecture of your
local LAN. Each of the first four address blocks should be entered as a
decimal value between 0 and 255. The netmask, entered in the fifth block,
should be set to the value used on the local LAN. The table below shows
examples for various netmask arrangements.

NETMASK

BLOCK ARRANGEMENTS

1st block indicates the network class, followed by unique address

16

First two blocks are the network, followed by the host address

24

First three blocks are the network, followed by the host address

32

Never used practically

F Ensure that the IP address is always allocated by someone who fully


understands TCP/IP addressing.
If you require only a basic system, all the other fields on this page can be left blank
and you can move on to the section about configuring remote sites.
The Routing Information Protocol (RIP Usage) can be toggled between OFF, ON
(send and receive RIP messages), OUT (send RIP messages only) or IN (receive
RIP messages only).
If the Remote Access Router is on a LAN with several gateways through which
traffic may be routed, the gateways should have RIP (or the Routed program
running on the LAN) to allow routing information to be exchanged. In such cases,
RIP should be turned ON.
The Ethernet Address is always fixed and will be displayed if it is read from the
BRIC. This field is read only and cannot be changed.

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The User Profile pages should have Advertise set to YES, and the Metric set to
the appropriate value (add 1 for every gateway, i.e., 2 if you are calling another
gateway). Both of these options can be found under the advanced options tab.

? This depends on the value of the ARP Usage parameter.


ARP options can be switched using the pick list as follows:
LOCAL: ARP messages will receive a response if the destination is in the BRICs
routing tables.
REMOTE: ARP messages will only receive a response if a connection exists with
a remote site.
OFF: The BRIC will not respond to proxy ARP requests which will then be
bridged to the remote end.

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Quick guide to the user interface

Configuring remote sites


Before you can communicate with a remote site, you need to enter details about its
ISDN number and network address. This section shows you how to set the
minimal configuration for end-to-end communications.
User profile

Click the tab labelled User Profile to display the relevant property page then
complete the fields as shown below.

If you are amending an existing record, you can select the remote systems name
from the pick list in the Name panel.

? It is recommended that you do not change an existing Profile Name. If you


do, it may cause problems when using the configurator in remote mode,
and in such circumstances you will need to delete the entry manually and
re-enter all the details.
To add a new system to the list:

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Click the Add User button

Enter the name of the remote system in the small dialogue box that appears

? The profile name should be the name of the remote system. This is used to
map the name of the remote gateway and validate incoming calls.

click OK to close the dialogue window and return to the main page.

Enter the ISDN Number for the remote system

Enter the IP address and Netmask of the remote system

? The IP address number is used to validate the gateway when PPP


connection is being validated. The netmask adds the network portion of
the remote connection to the routing table. A netmask of 0 (zero) indicates
that this is the default route.

Select the correct Encapsulation type for your connection, PPP, or MPPP.

Select the Authentication Protocol button.

Fill in the Validation form, selecting the CHAP/PAP protocol and


passwords as follows:

? The Remote Access Router always requests a PAP password from all
incoming calls and enables a connection profile to be located. Setting
PAP to YES also enables password control for outgoing calls.

Complete the PAP IN field with the password which the remote system
must supply before it can establish calls to the Remote Access Router.

? The identical password must also be set in the remote systems


configuration as it is used for validation and for mapping the call to a
connection profile.

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Complete the PAP OUT field with the password which is passed to the
remote router when the BRIC attempts to establish connection. It must
exactly match the password configured on the remote system otherwise
the connection will fail. The system name must also match the one
specified by, for example, your internet provider.

? This password will be sent to the remote gateway if PAP is requested as


part of the authentication process. It will certainly be required for
connection to the Internet.
The Encapsulation layer is set by default to PPP (Point-to-Point Protocol) and the
Protocol to IP (Internet Protocol).
When you have done this, the remote configuration will be adequate for basic
communications and you can, if you wish, proceed to page 111 for instructions on
writing the overall configuration to the BRIC.
MPPP configuration
If you select the MPPP option, you can take advantage of the BRICs dynamic
bandwidth allocation facilities. This enables the BRIC to allocate an additional
channel when average use exceeds a certain threshold for a specified period.
Conversely, the BRIC can release the additional channel when usage falls below
the established threshold for a specific period.
The settings can be entered by clicking the MPPP options button after which you
can use the following table for guidance:

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MPPP configuration table

Edition 1.06

Parameter

Notes

Start Channels

This is the minimum number of channels to be used when the call


is started. The default setting is 1 but this can be changed to 2
though this will disable the dynamic bandwidth allocation feature
since both channels will be in use anyway.

Min. Channels

This sets the minimum number of channels to be used when the


bandwidth is about to be decreased. Again, the range is either 1 or
2 but a setting of two will disable the feature. The default is 1.

Max. Channels

This indicates the maximum number of channels to be used when


the bandwidth is to be increased. It can be set to 1 or 2. 2 is the
default and 1 will disable this feature.

Channel Utilisation

This setting determines the level of usage at which the BRIC will
increrase or decrease the bandwidth by choosing the channels to
use. The range can be anything from 1 to 100% and the default is
70%.

Dynamic Algorithm

This option determines which algorithm is used to calculate the


average usage based on samples taken during the History Period
defined below. The options are LINEAR, QUADRATIC or
CONSTANT. The default is LINEAR.

Add Channel
Persistence

This setting is used to set the delay (in seconds) before the channel
allocation is increased once the utilisation threshold has been
exceeded. The range is from 1 to 255 seconds and the default is 10.

Remove Channel
Persistence

As above except it is used before reducing channel allocation.

History Period

This is the period (in seconds) that the BRIC will use to establish
the history of line usage on which the calculations for bandwidth
changes are made. The range is between 1 and 300 seconds and
the default is 30.

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Advanced User Options

This dialogue box will appear when you click the Advanced button. It enables you
to set Yes or No parameters for:

Advertising (the route is broadcast using RIP) - Advertise the route to this
destination in RIP packets.

Broadcasting - Allows broadcast packets to make calls to learn remote


network addresses.

? The Yes/No toggles are all activated from the respective pick lists.
The other panels allow you to enter figures for:
Time-out
Enter a figure to be used for determining how much inactivity should be allowed
before the connection is broken. This is measured in seconds.

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MTU
The Maximum Transmission Unit signifies the size of the largest packet that the
system can transfer.

? Use the default value of 1524 when connecting to Ascend Routers and
1500 when connecting to CISCO Routers. To avoid fragmentation of
datagrams, do NOT use smaller values unless specifically requested.
Metric
The metric setting indicates the number of gateways to the final destination.

? It would only be necessary to change this figure if you had more than one
route
Single IP Working
This option selects the configuration option for single IP working. The default
value is NO and should be left as such unless you intend to configure for single IP
working. If you do please consult the next section.
Adding details of new locations, new remote LANs can be dynamically
programmed into the BRIC system at any time. You merely load the configuration
file, select the Remote Access Routers LAN device and enter the new details in
the User Profile property page. Then save the file and write the new configuration
to the BRIC. The system can accept up to 64 separate locations.
Dial Back
This option selects the Dial Back facility either on or off. This facility enables the
Remote Access Router to dial a default route when certain conditions are met.
The conditions for a Dial Back call are specified in the configuration. The user
must first set a default route. When Dial Back is ON every time a call is made to
the BRIC it is rejected. The BRIC will then dial the default route and establish a
connection.
Incoming Call Address
This Addressing service is only necessary when configuring for Single IP working.
This address allows the system to store one incoming call address even though
Single IP Working does not allow the functionality of incoming calls.

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Configuring Dial Back for Gateway Operation

Setting the Local Address

Configuring Dial Back for Gateway Operation


Setting the Local Address
To set the Remote Access Routers local IP address

72

Select the System menu.

Select Set BRIC IP Address ... option

Remote Access Router User Guide

Configuring Dial Back for Gateway Operation

Enter the address to be used for the Remote Access Router when the
above dialogue box appears

Click O.K. to set the address

F This address MUST be on the same IP network as the windows


machine

? If the setting is incorrect, or the Remote Access Router is not connected to


the LAN, this operation will report an error. Reconnect the Router, and
turn its power supply off and then on again, to ensure that the correct
LAN interface is in use.

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Configuring the Router

Configuring the Router

74

In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router

Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed

Remote Access Router User Guide

Configuring Dial Back for Gateway Operation

On the General property page:

Modify the System Name to the name of the local router.

The IP Address will be automatically entered by the previous action of reading


the BRICs profile.

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Configuring Dial Back for Gateway Operation

Configuring the Router

Configure Remote Access

76

Select the User Profile property page

Select the Add User button

In the Add User dialogue box enter a new name for the remote connection.

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Configuring Dial Back for Gateway Operation

? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.

Enter the ISDN Number of the remote site.

Enter the Gateway IP address in the Remote Address field.

? This address must correspond to the IP address of your remote sites


gateway to the WAN. The netmask value must be set to 0 if you wish to use
this gateway as the default gateway.

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Configuring the Router

Select the Advanced User Options, Advanced ... button

Set the Dial Back option box to YES

Click O.K.

Select the Authentication Protocol button.

Remote Access Router User Guide

Configuring Dial Back for Gateway Operation

Set the Protocol drop down box to the protocol you wish to use.

In the correct In and Out field type the password that enables you to
access your remote location.

F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.

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Click O.K.

Click O.K. on the User Profile property page

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Configuring the Answer profile

Configuring the Answer profile

Ensure that you are in the Router Port Settings window. If you are not then:

80

Double click the L0 icon

Select the User Profile property page and locate the BRICs answer
profile. It is labelled Answer in the Name: option box, click on it.

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Configuring Dial Back for Gateway Operation

F You must ensure that at this stage the Remote Address and the Local
Address fields remain set at 0.0.0.0 and that the netmask in the
Remote Address field is set to 0.

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Select the Advanced User Options, Advanced ... button.

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Configuring Dial Back for Gateway Operation

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Configuring the Answer profile

Set the Dial Back option box to YES

Click O.K.

Select the Authentication Protocol button.

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Configuring Dial Back for Gateway Operation

Select None from the Protocol: option box

F If you select any other combination of password authentication


protocol your Remote Access Router will not be able to receive
incoming calls.

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Click O.K.

Select the O.K. button from the User Profile page.

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Updating your Routers configuration

Updating your Routers configuration

Select the File menu.

Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.

Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.

Power the Remote Access Router off and on.

YOU HAVE NOW COMPLETED THE CONFIGURATION PROCESS AND


MAY CONNECT TO YOUR REMOTE SITE.

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Configuring for Single IP Working

Configuring for Single IP Working


Introduction
Single IP working enables a LAN to appear as if it is a single host connected to
the Wide Area Network.

Setting the Local Address


To set the Remote Access Routers local IP address

Select the System menu.

Select Set BRIC IP Address ... option

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Configuring for Single IP Working

Setting the Local Address

Enter the address to be used for the Remote Access Router when the
above dialogue box appears

Click O.K. to set the address

F This address MUST be on the same IP network as the windows


machine

? If the setting is incorrect, or the Remote Access Router is not connected to


the LAN, this operation will report an error. Reconnect the Router, and
turn its power supply off and then on again, to ensure that the correct
LAN interface is in use.

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Configuring the Router

Edition 1.06

In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router

Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed

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Configuring for Single IP Working

Configuring the Router

On the General property page:

Modify the System Name to the name of the local router.

The IP Address will be automatically entered by the previous action of reading


the BRICs profile.

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Configure Remote Access

Select the User Profile property page

Select the Add User button

In the Add User dialogue box enter a new name for the remote connection

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Configuring for Single IP Working

Configuring the Router

? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.

Enter the ISDN Number of the remote site.

Enter the Gateway IP address in the Remote Address field.

? This address must correspond to the IP address of your remote sites


gateway to the WAN. The netmask value must be set to 0 if you wish to use
this gateway as the default gateway.

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Select the Advanced User Options, Advanced ... button.

Set the Single IP Working option box to YES.

Click O.K.

Select the Authentication Protocol button.

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Configuring the Router

Set the Protocol drop down box to the protocol you wish to use.

In the correct In and Out field type the password that enables you to
access your remote location.

F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.

Click O.K.

Click O.K. on the User Profile property page

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Updating your Routers configuration

Select the File menu.

Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.

Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.

Power the Remote Access Router off and on.

YOU HAVE NOW COMPLETED THE CONFIGURATION PROCESS AND


MAY CONNECT TO YOUR REMOTE SITE.

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Configuring Dial Back for Single IP operation

Setting the Local Address

Configuring Dial Back for Single IP operation


Setting the Local Address
To set the Remote Access Routers local IP address

Select the System menu.

Select Set BRIC IP Address ... option

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Remote Access Router User Guide

Configuring Dial Back for Single IP operation

Enter the address to be used for the Remote Access Router when the
above dialogue box appears

Click O.K. to set the address

F This address MUST be on the same IP network as the windows


machine

? If the setting is incorrect, or the Remote Access Router is not connected to


the LAN, this operation will report an error. Reconnect the Router, and
turn its power supply off and then on again, to ensure that the correct
LAN interface is in use.

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95

Configuring Dial Back for Single IP operation

Configuring the Router

Configuring the Router

96

In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router

Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed

Remote Access Router User Guide

Configuring Dial Back for Single IP operation

On the General property page:

Modify the System Name to the name of the local router.

The IP Address will be automatically entered by the previous action of reading


the BRICs profile.

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97

Configuring Dial Back for Single IP operation

Configuring the Router

Configure Remote Access

Select the User Profile property page

Select the Add User button

In the Add User dialogue box enter a new name for the remote connection

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Remote Access Router User Guide

Configuring Dial Back for Single IP operation

? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.

Enter the ISDN Number of the remote site.

Enter the Gateway IP address in the Remote Address field.

? This address must correspond to the IP address of your remote sites


gateway to the WAN. The netmask value must be set to 0 if you wish to use
this gateway as the default gateway.

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Configuring Dial Back for Single IP operation

Configuring the Router

Select the Advanced User Options, Advanced ... button.

Set the Single IP Working option box to YES.

Set the Dial Back option box to YES.

Type in the Incoming Call Address which in this example is


161.50.80.30.

? This address is the IP address of a machine, on the same LAN as the


BRIC, that you wish to receive the incoming data.

100

Click O.K.

Select the Authentication Protocol button.

Remote Access Router User Guide

Configuring Dial Back for Single IP operation

Set the Protocol drop down box to the protocol you wish to use.

In the correct In and Out field type the password that enables you to
access your remote location.

F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.

Edition 1.06

Click O.K.

Click O.K. on the User Profile property page

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Configuring Dial Back for Single IP operation

Configuring the Answer profile

Configuring the Answer profile

Ensure that you are in the Router Port Settings window. If you are not then:

102

Double click the L0 icon

Select the User Profile property page and locate the BRICs answer
profile. It is labelled Answer in the Name: option box, click on it.

Remote Access Router User Guide

Configuring Dial Back for Single IP operation

F You must ensure that at this stage the Remote Address and the Local
Address fields remain set at 0.0.0.0 and that the netmask in the
Remote Address field is set to 0.

Edition 1.06

Select the Advanced User Options, Advanced ... button.

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Configuring Dial Back for Single IP operation

104

Configuring the Answer profile

Set the Dial Back option box to YES

Click O.K.

Select the Authentication Protocol button.

Remote Access Router User Guide

Configuring Dial Back for Single IP operation

Select None from the Protocol: option box

F If you select any other combination of password authentication


protocol your Remote Access Router will not be able to receive
incoming calls.

Edition 1.06

Click O.K.

Select the O.K. button from the User Profile page.

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105

Configuring Dial Back for Single IP operation

Updating your Routers configuration

Updating your Routers configuration

Select the File menu.

Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.

Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.

Power the Remote Access Router off and on.

YOU HAVE NOW COMPLETED THE CONFIGURATION PROCESS AND


MAY CONNECT TO YOUR REMOTE SITE.

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Remote Access Router User Guide

Other BRIC settings

Other BRIC settings


There are two further configuration options which can be selected from the System
menu bar or the tool bar.

Password
Clearly, the System Administrator will wish to protect the configuration settings
from unauthorised alteration, and this is made possible by the fact that the BRIC
itself can be programmed with a password.

Select Set Password from the System menu, or click the PWD icon in the
tool bar.

? This option is only available if the BRIC module is connected to the PC


and is on-line.
You will need to enter all the fields shown in the dialogue below, except for the
first time you use this feature when you can skip the first field labelled Current
Password.

Notes:

To ensure that entries are not observed by others, only asterisks will appear
in the panels whatever you enter at the keyboard.

The current password must be the same as the last one written to the BRIC.
The entries in the second and third fields must be identical before they will
be accepted.

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107

Other BRIC settings

Call log retrieval

F If you lose the password, you will NOT be able to gain access to the
BRIC!
When you click the OK button, the new password will be programmed
immediately into the BRIC

Call log retrieval


The BRIC system automatically logs the calls it generates or accepts. This facility,
called from the System menu or by using the shortcut icon, allows you to view the
log of the BRIC.

? The currently-connected BRIC may be either the local or remote BRIC


depending on which is presently selected in the Remote Configuration
settings under the Options menu. (see page 40 for further information)
When the dialogue box pictured in the next illustration is first displayed the current
call logging information held by the BRIC will be retrieved and displayed but will
be cleared to make way for new calls before disconnecting.

The first two columns in the log are of no real value to you but these are followed
by the time in hours:minutes:seconds, i.e. 07:44:38.850 in the first line, and a
report of the logged action.

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Remote Access Router User Guide

Other BRIC settings

You can obtain help to interpret some of the call log information by referring to the
table entitled Common causes for call termination on page 129. For example, the
first line in the illustration shows ISDN Release received Reason = ; 16 and the
figure 16, when cross referenced in the table, indicates Normal Call Clearing.

? When you view the call log of a BRIC accessed via an async Remote
connection, you should disregard the details of the last call in the display
as this will be the one used to establish the connection while reading the
call log from the BRIC.
The dialogue window has three option buttons:

AUTO/MANUAL REFRESH will display the Call Log Refresh Options


dialogue box where you can set the refresh mode.

By choosing one of the mutually exclusive radio buttons you can select between
Manual or Automatic refresh. If you click Automatic you need to enter the
period at which the refresh will take place. The allowable range is between 1 and
30 minutes.
When you have made your choice, click the OK button to return to the previous
dialogue window.

REFRESH NOW. This button is the manual part of the operation and will
update the display with any new calls that have been made or received since
the call log information was last retrieved.

CLOSE. This button will close the dialogue box.

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109

Other BRIC settings

Call log retrieval

? In manual mode the display will only be updated when the Refresh Now
button is clicked; in Automatic mode, the display will be updated
automatically at the regular intervals you have specified in the mode
settings box.

F If a password has been set on the BRIC, you will be prompted for it
every time the display is to be refreshed. This is necessary because the
connection to the BRIC is broken after every call logging data read. If
you decide to use automatic mode, and a password has been set on the
target BRIC, it is best to disable the password while monitoring the
call log.
Tip for printing the call log information:
It is not possible to print the call logging information or save it directly to a file. If
you think the information will be useful, any text in the edit box can be selected in
the usual windows manner, i.e. by clicking the start point and using the TAB key
to highlight the text you require, or by clicking and dragging with the mouse. You
can then copy it to the windows Clipboard (CTRL-C) and paste it to another
application, such as notepad, from where it can be printed or saved to disk.

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Remote Access Router User Guide

Programming the BRIC

Programming the BRIC


Writing configurations to the Router
Now that you have entered all the various parameters for each device to be
attached to the ISDN, you can send the file to the firmware contained in the BRIC.
To do this, and activate the new configuration:

Save the configuration file to disk

Select FILE in the menu bar

Select WRITE TO BRIC

The complete instruction set will be passed to the BRIC and will remain in situ
until you make any changes to the configuration file. If so, you will need to make
your amendments or additions, and then repeat the instructions above to reprogram
the BRICs firmware.

? To ensure that the same configuration is saved to disk at the same time,
you should also:

Select SAVE

Remember that you can configure the software to read the BRICs current settings
each time the configurator is loaded, or you can read the configuration file from
disk. If you have more than one configuration, the relevant file can be loaded from
disk and passed to the BRIC to supersede the current settings.

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111

Programming the BRIC

Downloading new BRIC software

Downloading new BRIC software


Should you encounter any problems with the monitor software contained in the
BRICs ROM, you may be sent an update disk to rectify the problem. These
updates are part of our ongoing development policy and are issued on request if the
circumstances dictate it.
If you should receive such a disk, it should be placed in the appropriate disk drive,
and you should then carry out the following procedures:

select the Download BRIC Software option from the File menu

This will produce a warning that the update should only be attempted on the advice
of the Symicron customer support group.

If you are sure that you want to proceed, click the YES button, otherwise click the
NO button to abort the operation safely before any changes are made.

F Once the download process starts, the existing software in the BRIC
will be overwritten. It is not possible to return to the earlier version
unless you have the previous update disk.
The next part of the routine asks you to specify where the DOS downloader file SBRICLD.EXE - can be located. This will normally be the floppy disk on which
the update was supplied and the dialogue box will assume this can be found in
drive A: in the SYMICRON/SEG path.

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Programming the BRIC

Change the default location if necessary and click OK.


OR

If you can not find the file then use the BROWSE button to locate it and follow
the on screen instructions:

Edition 1.06

click OK.

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113

Programming the BRIC

Downloading new BRIC software

A check will be made to ensure that the SBRICLD.EXE actually resides in the
chosen directory and a warning will be issued if it can not be located.
If the file is on the floppy disk, it will be transferred automatically to a
sub-directory called DOWNLOAD which will be created below the program
directory. The process of writing the new software to the BRIC will then
commence but the BRIC cannot be used whilst the download is in progress.

When the download is complete you should power down the system, wait for
about ten seconds, then reapply the power to use the new software.

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Remote Access Router User Guide

Operational Section

Operational Section
Interpreting LED codes
The LED on the front panel of each functional unit can display three separate
colours - RED, GREEN or ORANGE. The are interpreted as follows:
Green

Unit is working but with no active calls.

Green/Orange

2 green flashes followed by 1 orange flash - one B channel is in use.

Orange/Green

2 orange flashes followed by 1 green flash - both B channels are in use

Red
Red/Green

Error condition - unit has failed


Constant flashes - ISDN line failure.

Standard ISDN operations


Using the serial port
The serial port on the Remote Access Router (labelled S0) will normally be used to
transmit digital data from a PC or serial terminal directly through the ISDN. It can
be tested by making such a connection and then using Hayes command strings.

? If you are using a PC, rather than a serial terminal, you must use suitable
software such as TERMINAL.EXE to carry out the following tests.
Before testing, please ensure that identical COM port settings are configured on
both the terminal (PC) and the BRIC. The factory default is 9600 baud, 8 data bits,
no parity, 1 stop bit.
To make a test call, type the Hayes command strings shown in the first column at
the keyboard:

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115

Operational Section

Standard ISDN operations

Command

Explanation

Response

Explanation

AT

get the attention of the


BRIC

OK

Connection working
correctly

ATD <#>

Dial the phone number


indicated by <#>

CONNECT

Call established

NO DIAL TONE,
NO
CONNECTION,
BUSY or NO
ANSWER

Call failed

+++

Set the BRIC to


command mode when a
call is connected

(none)

ATH

Hang up the line

OK

Line disconnected

? AT command codes are described in more detail later in the manual.

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Remote Access Router User Guide

Operational Section

Ethernet operating instructions


Accessing remote systems
The Remote Access Router is the gateway to other networks and is responsible for
switching packets of information between the appropriate networks.
In normal routine use, access to the remote system is completely transparent. The
Remote Access Router will detect any data packages waiting to be sent and will
automatically establish a connection to the remote system and transmit the data. On
completion, the Router will clear the ISDN call and continue to monitor the system
until further data have accumulated.
If the remote location is unobtainable, for any reason, LAN messages will be sent
to advise the user of the problem.
The Router will monitor traffic to all the destinations but if no channels are
available for transmission to a remote host, the user will again be informed
automatically.

? There is no system of priorities between LAN destinations.

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117

Using Keyboard Command Codes

Equipment required

Using Keyboard Command Codes


Equipment required
Though it is not immediately apparent when you use the Windows configurator,
the parameters used for serial transmissions are actually passed on to the Remote
Access Router as standard Hayes commands. This maintains compatibility with
most other communications software, and optionally allows more experienced
users the opportunity to interface directly with the BRIC through command line
instructions. This facility can be extremely useful for troubleshooting purposes and
for reading or changing pre-programmed parameters when no Windows-based
machine is readily available.
If you want to take advantage of this feature you can connect a serial terminal
directly to the V.24 port on the Router or you can use a standard PC equipped with
terminal emulation software.

? If you are using a PC equipped with Windows, you will find that all
current versions of windows have an emulator program called
TERMINAL.EXE which can be loaded from the RUN command line.

The Hayes Command structure


All Hayes commands (except A/) start with an AT prefix and must be typed at the
keyboard and terminated with a carriage return (enter key). In some cases the
command may also have a numeric suffix but if no number is entered zero is
assumed to be the missing digit. For example, if you enter ATQ on its own, ATQ0
is assumed.
When you enter a command, the terminal adapter will usually respond with a result
message. This may simply be OK , for signifying that your instruction has been
carried out, or it may be a more explicit message like ERROR , indicating that the
instruction is invalid.
The BRIC terminal adapter is equipped with non-volatile memory which is used to
store the configuration parameters. These storage locations are known as S
registers and the contents of each may be viewed or changed directly from the
command line.

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Remote Access Router User Guide

Using Keyboard Command Codes

The following tables show firstly the AT commands, grouped together in task
sequence; then the response message code references; and, finally, details of each
of the S registers.

AT commands

? All the commands that follow are shown in their full format - the AT prefix
has been included for clarity and the whole command should be typed as
shown, before pressing the enter key. Optional commands with suffixes
are shown in bolder text; default settings (where applicable) are shown in
italics.

? If the BRIC Response column contains asterisks, please refer to the notes
at the end of this section..
Testing the connection
The factory default for the serial interface is 9600 baud, 8 data bits, one stop bit
with no parity. Before you carry out the following test, you should establish that
your terminal software is set to the same values.

Edition 1.06

Basic
command

Explanation & Usage

BRIC
response

AT

ATTENTION
This command (followed by a carriage return) will
return the OK message if satisfactory communication is
established with the BRIC. It is a good practice to use
this command as your first check.
If unusual characters appear on the screen, check that
the baud rate setting are correct for your serial ports and
your terminal software. They must be identical in each
case.

OK

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119

Using Keyboard Command Codes

The Hayes Command structure

Operating mode setup


Basic
command

Explanation & Usage

BRIC
Response

ATE

ECHO CONTROL
The ATE command controls character display on the
screen when the Terminal Adapter is in command mode.
ATE1: Typed characters appear on the display.
ATE0: Echo is disabled - no typed characters are
displayed.
The default is ATE1

OK

ATQ

MESSAGE CONTROL
This command is used to switch response messages on
or off.
ATQ0: Messages will be displayed.
ATQ1: Messages will not be displayed.
The default is ATQ0

OK if
message
enabled,
otherwise
nothing

ATV

RESPONSE MESSAGE FORMAT


Controls the format of result messages from the terminal
adapter.
ATV0: Responses are displayed as numeric codes.
ATV1: Responses are displayed as words.
(Please see response code table if using numeric codes)
The default value is ATV1

OK or 0 in
numeric
mode
*

AT&M

OPERATIONAL MODE
This command is used to switch between asynchronous
mode and the alternative synchronous modes of
operation.
AT&M0: Fully asynchronous mode.
AT&M1: Asynchronous call setup with synchronous
data transfer.
AT&M2: Asynchronous off-line; synchronous on-line.
The default is AT&M0

OK

Please Note: The AT&M command is intended to


maintain backward compatibility with the AT&Q
command. Both have been included in this table for
reference purposes.

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Remote Access Router User Guide

Using Keyboard Command Codes

Basic
command

Explanation & Usage

BRIC
Response

AT&Q

AT&Q0: Asynchronous on and off-line


AT&Q1: Asynchronous off-line; Synchronous on-line
(dialling with AT command)
AT&Q2: Asynchronous off-line; Synchronous on-line
(dialling by DTR off/on transition)
AT&Q9: Enter V.25bis mode (see page 139 for further
details)
AT&Q3: Enable X.25 PAD for outgoing calls
AT&Q4: Enable X.25 PAD for received calls
AT&Q5: Enable X.25 PAD for both send and receive
AT&Q6: Enable X.25 D Channel access
AT&Q7: Enable X.25 PAD for PVC connection.
AT&Q8: Enable TPAD on B Channel
AT&Q10: Enable TPAD on D Channel
AT&Q11: Terminal active clear for TPAD on B
Channel
AT&Q12: Terminal active clear for TPAD on D
Channel

OK

Transfer rate setup

Edition 1.06

Basic
command

Explanation & Usage

BRIC
Response

AT&B

SELECT ASYNCHRONOUS BAUD RATE


This command allows you to set the asynchronous data
transfer rate. The numeric suffix indicates the speed you
require from the selection below:
1=600 bps
2=1200 bps
3=2400 bps
4=4800 bps
5=9600 bps
6=19200 bps
7=38400 bps
The default is AT&B5 (i.e., 9600 baud)

OK

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121

Using Keyboard Command Codes

The Hayes Command structure

Serial handshake settings


Basic
command

Explanation & Usage

BRIC
Response

AT&C

DATA CARRIER DETECT (DCD) CONTROL


This command controls the way that DCD is presented
by the terminal adapter.
AT&C0: DCD is always on inn fully asynchronous
mode (AT&Q0) but is only on in other modes (&Q1 and
&Q2) when connected.
AT&C1: DCD is on when connected.

OK

AT&D

DATA TERMINAL READY (DTR) CONTROL


This command controls the action taken after the loss of
DTR in asynchronous mode.
AT&D0: DTR is ignored.
AT&D1: DTR drop puts the terminal adapter into
command mode without disconnecting the call.
AT&D2: DTR drop causes the terminal adapter to break
an active call and enter command mode.
AT&D3: DTR drop causes the terminal adapter to reset
as if an ATZ command has been issued. The TA will
only reset after releasing the connection and this may
take up to 20 seconds.

OK

Note: Unless the terminal adapter is in AT&D0 mode,


automatic answering will be disabled when DTR is off.
In synchronous mode, the AT&D setting will be
ignored, the DTR signal off-to-on transition will cause
the BRIC to dial the stored number if one has been
programmed using the AT&Z command, or answer an
incoming call if a number has not been programmed.
The default is AT&D2
AT&R

122

CLEAR TO SEND (CTS) CONTROL


This command controls the way that CTS responds in
synchronous modes.
AT&R0: CTS follows RTS after a delay stored in
register S26
AT&R1: RTS is ignored, CTS is asserted when
connected.
The default is AT&R0

OK

Remote Access Router User Guide

Using Keyboard Command Codes

Basic
command

Explanation & Usage

BRIC
Response

AT&S

DATA SET READY (DSR) OPTIONS


This command can be used to modify how the DSR
signal operates.
AT&S0: Forces the DSR to remain ON whenever the
terminal adapter is powered on.
AT&S1: or AT&S2: DSR is ON only when the
terminal adapter is connected. In this mode DSR is
performing the function of DCD but the DCD signal is
not affected in any way.
The default is AT&S0

OK

Dialling and answering

Edition 1.06

Basic
command

Explanation & Usage

BRIC
Response

ATD

DIAL A NUMBER
This command will instruct the terminal adapter to dial
any valid telephone number suffixed to the command.
For example, ATD 01818575577.
Hayes commands also allow certain other character to
be introduced before the number to be dialled but these
are implemented only in dummy form and have no
actual functionality. For example you could enter
ATDT 01818575577 (where the second T indicates that
tone dialling is to be used) but the BRIC system only
uses tone dialling so the T is redundant and ignored. For
this reason, a P (included to indicate Pulse dialling)
would also be accepted but ignored.

**

ATDL

LAST NUMBER REDIAL


On receipt of this command, the BRIC will redial the
last number called. (Stored in the S102 register).

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**

123

Using Keyboard Command Codes

Basic
command

Explanation & Usage

BRIC
Response

ATDS

DIAL STORED NUMBER


This command tells the BRIC to dial the number stored
in the register indicated by the suffix number. For
example, ATDS0 will dial the number stored in memory
bank 0.
Please see the AT&Z command for details about storing
telephone numbers in the BRICs directory

**

ATD#

DIAL WITH SUBADDRESS


This command allows you to enter a telephone number
to be dialled together with a sub-address. The correct
format is ATDn#s where n is the telephone number and
s is the sub-address.

**

ATA

ANSWER
This command tells the BRIC to answer an incoming
call.
The BRIC will pick up the ringing line and on
establishing a connection will display a CONNECT
message. If a connection is not established the NO
CARRIER message will be returned.

OK

ATH

124

The Hayes Command structure

***

HANG UP
When on-line and in command mode, this command can
be used to hang up the terminal adapter.
The BRIC must be returned from the data state to the
command mode by sending the string +++ before
sending the command ATH

Remote Access Router User Guide

Using Keyboard Command Codes

Configuration options

Edition 1.06

Basic
command

Explanation & Usage

BRIC
Response

ATS

SET OR READ S REGISTERS


This command is used to set or read the terminal
adapters registers.
To view a registers contents you suffix the command
with the register number and a question mark; to set a
register you suffix the command with the register
number, an equals sign, and the value to be entered into
the register.
For example:
ATS0? will display the contents of register 0
ATS0=1 will set register 0 to 1.
(Please see page 132 for more information about these
registers)

OK is set,
otherwise
display of
contents of
register.

AT&Z

STORE TELEPHONE NUMBER


This command is used to store a telephone number in
the BRICs directory.
Two parameters are required: The first indicates the
reference number of the pigeon hole that will be used to
store the number, and the second is the telephone
number itself.
For example, AT&Z0=01231234567 will store the
number 012312324567 in memory location 0.

OK

AT&V

DISPLAY CURRENT CONFIGURATION


This command will display the current configuration of
the terminal adapter.
AT&V0: Displays current setting, terminal identity and
stored telephone numbers.
AT&V1: Displays information that will be attached to
any outgoing call.
AT&V2: Displays information that has arrived from the
network.

As left but
with
applicable
register
numbers and
contents.

AT&W

SAVE CURRENT CONFIGURATION


If you have already made any changes to any storage
registers, the AT&W command will write the new
configuration to the BRICs non-volatile memory so that
the changes are not lost when the unit is powered down.

OK

Symicron 1998

****

125

Using Keyboard Command Codes

The Hayes Command structure

Basic
command

Explanation & Usage

BRIC
Response

ATZ

RESET
ATZ will reset the BRICs settings to the standard
Hayes defaults shown in previous tables.

OK

AT&F

RESET TO FACTORY DEFAULTS


This command will reset the terminal adapter to its
standard factory defaults but will not affect any user
defined parameters that may be stored in non volatile
memory.

OK

Other options
Basic
command

Explanation & Usage

BRIC
Response

ATI

IDENTIFY
Returns information about the software version

See left

Repeating a command

Notes

126

Basic
command

Explanation & Usage

BRIC
Response

A/

REPEAT LAST COMMAND


This instruction will repeat the last command sent to the
terminal adapter. It is the only Hayes command that is
not prefixed with the letters AT.

Depends on
the last
command.

The asterisks in the preceding table have the following meanings:

Remote Access Router User Guide

Using Keyboard Command Codes

**

Edition 1.06

If the response message format is set to give a numeric code, rather than a word,
the code will overwrite the originally typed command and may be misleading if the
number is shorter than the command. For example, the numeric code for OK is 0
but when it overwrites a typed AT instruction the response will appear as 0T (the 0
having overwritten the A).
Dialling command responses will vary according to the conditions encountered
on-line. The messages may be CONNECT, BUSY or NO CARRIER.

***

When set to auto-answer mode, there will be a initial OK response to signify that
the command has been accepted, but this will change to RING when the call is
identified followed by a CONNECT message when connected.

****

All register content numbers are padded out to three digits so, for example, 1 will
display as 001.

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127

Using Keyboard Command Codes

Numeric response code translation

Numeric response code translation


Whenever a command is issued, the BRIC will respond with a message if message
control is enabled (ATQ0-see page 121). If the message format is set to WORD
(ATV1), the message will appear as it is shown in the centre column of the table
below; if it is set to numeric, you can use the table to cross reference the result
code with the word and its meaning.

128

Number

Word

Explanation

OK

Command executed

CONNECT

Connection established

RING

Ring signal detected

NO CARRIER

Carrier lost or undetected

ERROR

Invalid command detected

CONNECT 1200

Connection at 1200bps

BUSY

No available channel

10

CONNECT 2400

Connection at 2400bps

11

CONNECT 4800

Connection at 4800bps

12

CONNECT 9600

Connection at 9600bps

14

CONNECT 19200

Connection at 19200bps

28

CONNECT 38400

Connection at 38400bps

100

CONNECT 48000

Connection at 48000bps

101

CONNECT 56000

Connection at 56000bps

102

CONNECT 64000

Connection at 64000bps

Remote Access Router User Guide

Using Keyboard Command Codes

Common causes for call termination


These codes are always stored in register S120. By cross-referencing the stored
value with the list below, you can determine the cause for each terminated call.

Edition 1.06

Code

Cause

Note

Unallocated(unassigned) number

No route to specified transit network

No route to destination

Channel unacceptable

Call awarded and being delivered in an established channel

16

Normal call clearing

17

User busy

18

No user responding

19

No answer from user (user alerted)

21

Call rejected

22

Number changed

26

Non selected user clearing

27

Destination out of order

28

Invalid number format

29

Facility rejected

30

Response to STATUS ENQUIRY

31

Normal unspecified

34

No circuit/channel available

38

Network out of order

41

Temporary failure

42

Switching equipment congestion

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Using Keyboard Command Codes

Code

Cause

43

Access information discarded

44

Requested circuit/channel not available

47

Resources unavailable/unspecified

49

Quality of service unavailable

50

Requested facility not subscribed

57

Bearer capability not authorised

58

Bearer capability not presently available

63

Service or option not available, unspecified

65

Bearer capability not implemented

66

Channel type not implemented

69

Requested facility not implemented

70

Only restricted digital information bearer service is available

79

Service or option not implemented, unspecified

81

Invalid call reference value

82

Identified channel does not exist

83

A suspended call exists, but this call identity does not

84

Call identity in use

85

No call Suspended

86

Call having the requested call identity has been cleared

88

Incompatible destination

91

Invalid transit network selection

95

Invalid message, unspecified

96

Mandatory information element is missing

97

Message type non-existent or not implemented

130

Common causes for call termination

Notes

**

Remote Access Router User Guide

Using Keyboard Command Codes

Code

Cause

Note

98

Message not compatible with call state or message type non-existent or


not implemented

99

Information element non-existent or not implemented

100

Invalid information element contents

101

Message not compatible with call state

102

Recovery on timer expiry

111

Protocol error, unspecified

127

Interworking, unspecified

Notes:
*
**

Edition 1.06

Contact your network provider for further information


The number that is called does not have an ISDN device attached with the same
capabilities as that which you are calling. e.g. a telephone calling a data device.

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Using Keyboard Command Codes

The S Registers

The S Registers
The S registers in the BRICs non-volatile memory are used to store values
which represent various operating characteristics of the BRIC.

The existing contents of any register can be viewed using the Hayes ATSn?
command, where n is the required S register number.

New values can be entered into any valid S register with the ATSn =v
command, where n is the register number and v is the new decimal value.
The following tables show you what each register does, and the bandwidth of
acceptable values.

Standard registers

? All register values are padded out with three digits so 0 will appear as
000;43 will show as 043, etc.

132

Register
Number

Purpose and comments

Default
value

Maximum
range

ANSWER ON RING NUMBER


This indicates the number of rings that the
terminal adapter will allow before the call is
answered. If the register is set to 0, the auto
answering function will be disabled.

0 to 255

RING COUNT
This register counts the number of times that the
phone rings before it is answered. The counter
resets to zero when the call finishes.

0 to 255

ESCAPE CODE CHARACTER


This register holds the ASCII value of the
character to be used as the escape code.

43

0 to 127

CARRIAGE RETURN CHARACTER


This register holds the ASCII value of the
character to be used for carriage returns and is
used as both the command line terminator and the
result code terminator.

13

0 to 127

Remote Access Router User Guide

Using Keyboard Command Codes

Edition 1.06

Register
number

Purpose and comments

Default
value

Maximum
range

LINE FEED CHARACTER


This register holds the ASCII value of the character to
be used to indicate a line feed. The line feed character
is output after the carriage return only when the word
result codes have been selected (ATV1). If a line feed
character is not desired, it may be changed to a null
(00), but it cannot be totally disabled.

10

0 to 127

BACKSPACE CHARACTER
This register holds the ASCII value of the backspace
character. When the value stored in this register is
received by the terminal adapter in command mode,
the terminal adapter will echo the character back to
the terminal followed by a space character and
another backspace character. This will normally
appear on the display as a backspacing cursor
movement, a space written over the incorrect
character, and then another backspacing movement.

0 to 32 or
127

10

V.110 SYNCHRONISATION TIME


This register set the maximum time (in 1/10ths of a
second) that the terminal adapter will wait for V.110
synchronisation. The setting is currently fixed at 10
seconds and is reserved for future use.

100

1 to 255

12

ESCAPE SEQUENCE GUARD TIME


This register defines the period of the guard time
(measured in 1/50ths of a second) that must surround
an escape sequence before it is accepted as valid.
The purpose of guard time is to allow a user to
transmit +++ as part of a communication without it
being interpreted as an escape sequence. If it were the
terminal adapter would switch to command mode.

50

20 to 255

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Using Keyboard Command Codes

134

The S Registers

Register
number

Purpose and comments

Default
value

Maximum
range

21

ASYNCHRONOUS PARITY
The value entered in this register determines the type
of parity checking to be used according to the values
shown below:0=None
1=Space
2=Odd
3=Even
4=Mark

0 to 4

22

ASYNCHRONOUS STOP BITS


The value entered in this register determines the
number of stop bits according to the values shown
below:0=1 stop bit
1=2 stop bits

0 or 1

23

ASYNCHRONOUS DATA RATE


The value entered in this register determines the
asynchronous baud rate according to the values
shown below:1= 600bps
2= 1200bps
3= 2400bps
4= 4800bps
5= 9600bps
6= 19200bps
7= 38400bps

1 to 7

24

ASYNCHRONOUS DATA BITS


The value entered in this register determines the
number of data bits according to the values shown
below:0= 8 data bits
1= 7 data bits

0 or 1

25

DTR DELAY
This register is used to set the minimum period (in
1/100ths of a second) that DTR must be dropped
before it is recognised as a valid transition.

0 to 255

Remote Access Router User Guide

Using Keyboard Command Codes

Edition 1.06

Register
number

Purpose and comments

Default
value

Maximum
range

26

RTS TO CTS DELAY


This register holds the time delay(in 1/100ths of a
second) before the terminal adapter turns CTS ON
after detecting an OFF to ON transition on RTS when
set in AT&R0 and in synchronous mode.

0 to 255

27

SYNCHRONOUS DATA RATE


The value entered in this register determines the
synchronous baud rate according to the values shown
below:1= 600bps
2= 1200bps
3= 2400bps
4= 4800bps
5= 9600bps
6= 19200bps
7= 38400bps
8= 48000bps
9= 56000bps
10= 64000bps

10

1 to 10

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Using Keyboard Command Codes

Special extended registers

Special extended registers


These special registers can be used to access the advanced features the ISDN
service provides. They can contain the identities of the local terminal and
information used in incoming and outgoing network messages.
Register
number

Purpose and comments

100

TERMINAL PRIMARY ADDRESS


This can be used for Multiple Subscriber Numbering or Direct Dialling In. Any number
presented in an incoming call with Called Party Number information will be checked against the
number in this register. If the register is empty, or if there is no information presented by the
network, the incoming call will be accepted and pass through to the next check.
Note: This register must contain the whole number presented by the network.

101

TERMINAL SUB-ADDRESS
When a string is programmed into this register, any string presented in an incoming call with
Call Party Sub-addressing information present will be checked against this register. This will be
used for filtering the call on sub-addressing. If the register is empty, or there is no information
presented by the network, the incoming call will be accepted.

102

OUTGOING CALLED PARTY NUMBER


This register contains the outgoing called number to be sent to the network. It can be configured
using the ATS102=xxx command or will be automatically set on receipt of an ATD xxx
command. Once set, an ATDL command will redial this number.

103

OUTGOING CALLED PARTY SUB-ADDRESS


This register contains the outgoing call sub-address to be sent to the network. It can be
configured using the ATS103=xxx command or will automatically be set on receipt of an ATD
xxx#yyy command. Once set the outgoing call will always include this information unless an
ATS105= or ATD xxx# or ATZ command is sent.

104

INCOMING CALLED PARTY NUMBER


This will contain the number of the called party for the last incoming call if the network passed
the information across with the call. This will always be present when multiple subscriber
numbering (MSN) is used.

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Using Keyboard Command Codes

Register
number

Purpose and comments

105

INCOMING CALLED PARTY SUB-ADDRESS


This register contains the sub-address of the called party for the last
incoming call if the network passed the information across with the call.
This will always be present if sub-addressing is used.

106

INCOMING CALLING PARTY NUMBER


This will contain the number of the calling party (CLI) for the last
incoming call if the network passed the information across with the call. In
order for this to occur, both ends of the call must have CLI enabled.

107

INCOMING CALLING PARTY SUB-ADDRESSING


This register contains the sub-address of the calling party for the last
incoming call if the network passed the information with the call.
Note: Contact your network provider for availability. At present this is not
available with a BT ISDN2 service.

110

OUTGOING BEARER CAPABILITY


This register contains the value of the bearer capability sent to the network
with an outgoing call. This includes information about the type of call and
the requirements for the destination terminal. It is presented as a string of
hexadecimal digits which have to be decoded by reference to the layer 3
ISDN standard CCITT Q.931.

111*

OUTGOING LOW LAYER COMPATIBILITY


This register contains the value of the low layer compatibility sent to the
network with an outgoing call. It includes information about the type of
call and the requirements for the destination terminal. It is presented as a
string of hexadecimal digits which have to be decoded by reference to the
layer 3 ISDN standard CCITT Q.931.
Note: Contact your network provider for availability. At present this is not
available with a BT ISDN2 service the service ignores this information.

112*

OUTGOING HIGH LAYER COMPATIBILITY


This register contains the value of the high layer compatibility sent to the
network with an outgoing call. It includes information about the type of
call and the requirements for the destination terminal. It is presented as a
string of hexadecimal digits which have to be decoded by reference to the
layer 3 ISDN standard CCITT Q.931.

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137

Using Keyboard Command Codes

Special extended registers

Register
number

Purpose and comments

113

INCOMING BEARER CAPABILITY


This register contains the value of the bearer capability received from the
network with last incoming call. This includes information about the type
of call and the requirements for the receiving terminal. It is presented as a
string of hexadecimal digits which have to be decoded by reference to the
layer 3 ISDN standard CCITT Q.931.

114*

INCOMING LOW LAYER COMPATIBILITY


This register contains the value of the low layer compatibility received
from the network with the last incoming call. It includes information about
the type of call and the requirements for the receiving terminal. It is
presented as a string of hexadecimal digits which have to be decoded by
reference to the layer 3 ISDN standard CCITT Q.931.
Note: Contact your network provider for availability.

115*

INCOMING HIGH LAYER COMPATIBILITY


This register contains the value of the high layer compatibility received
from the network with the last incoming call. It includes information about
the type of call and the requirements for the receiving terminal. It is
presented as a string of hexadecimal digits which have to be decoded by
reference to the layer 3 ISDN standard CCITT Q.931.

116

INCOMING DISPLAY
This register contains the display string that was received from the network
with the last incoming message. This includes call progress and error
information intended for display on the terminal.

120

CALL TERMINATION CAUSE


This register contains the cause code value presented by or to the national
network when a call is cleared. (As defined in the Q931 standard.)
Note: Please see the table starting on page 129 for a list of cause codes
and explanations.

121

PRIMARY B CHANNEL OUTGOING


This allows the user to select a specific channel for all outgoing calls
parameters:0 = Any channel
1 = B1 channel only
2 = B2 channel only
The default is 0

? * Registers marked with an asterisk (S111, 112, 114 & 115) are not yet
implemented but will be usable at a later date.

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Remote Access Router User Guide

Additional operating modes

Additional operating modes


V.25bis and X.25
V.25bis is a standard for setting up a data connection on either the PSTN or the
ISDN. The Remote Access Router is V.25bis compatible and can be controlled as
Data Communications Equipment (DE) by any Data Terminal Equipment (DTE)
when it is initialised in V.25bis mode.
The relevant commands and responses for this interface (and X.25 mode) are
detailed separately in the BRIC Reference Manual but the instructions for entering
and leaving both modes are shown below as they are entered from the Hayes
command line, and return to Hayes when the respective mode is exited.

F Both V.25bis and X.25 modes are only supported in OEM releases of
the software.
Initiating V.25bis mode
V.25 bis mode is called from the Hayes command line after first selecting the
ISDN channel to be used, and then setting the synchronous data transfer rate for
V.110 operation.
These changes are made by altering the contents of two S registers with the ATS
command.
The V.110 rate is set by changing the contents of register 27 to a value of 9, i.e.
type ATS27=9 at the command line. This seta the synchronous baud rate to 56000
bits per second.
The B channel to be used for calls is set by changing register 121 to either 1 or 2,
i.e. by typing ATS121=1 will direct all communications to B1 channel.
The final command switches the BRIC to V.25bis mode. To do this enter AT&Q9
at the command line.
The response to all three commands should be the standard OK, if everything is
working properly.

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139

Additional operating modes

V.25bis and X.25

? Hayes command scan be re-structured to avoid repetitive entry of the AT


part of the command. For example, the three commands could be entered
as:
ATS27=9
ATS121=1
AT&Q9
or they could be re-structured to:
ATS27=9S121=1&Q9
The commands covered in the BRIC Reference Manual show you another way to
communicate with the BRIC as a DCE but you will need to obtain a copy of this
document if you wish to use this facility.
Leaving V.25bis mode
There are two ways to exit V.25bis mode, both of which will return you to
asynchronous Hayes command mode.
The BAK command can be issued by a DTE attached to the port and the BRIC will
respond with a VAL (valid) when the instruction is carried out.
Alternatively, you can use a telephone attached to the BRIC interface and dial a
command which will cause the BRIC to exit V.25bis mode. In this case you would
lift the handset and dial:
#*#*555<port number> (where<port number> is the serial port that is being used
for communications.)
Initiating X.25 mode
Before you can activate an X.25 task you must first configure Hayes to the relevant
mode. All prerequisite parameters such as channel selection, data transfer rates,
etc., can be set in advance in a similar way to those described under the V.25bis
entry on the previous page.
The following commands determine the type of X.25 service that you require:
AT&Q3: Enable X.25 PAD for outgoing calls
AT&Q4: Enable X.25 PAD for received calls

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Additional operating modes

AT&Q5: Enable X.25 PAD for both send and receive


AT&Q6: Enable X.25 D channel access
AT&Q7: Enable X.25 PAD for PVC connection
AT&Q8: Enable X.25 TPAD on B channel
AT&Q10: Enable X.25 TPAD on D channel
AT&Q11: Enable Terminal Active Clear for TPAD on B channel
AT&Q12: Enable Terminal Active Clear for TPAD on D channel
Leaving X.25 mode
The EXIT command is used to return to Hayes from X.25 mode. This command
will also clear any calls on the ISDN B channels and free the Terminal Endpoint
Identifier (TEI) on the D channel.

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Additional operating modes

TPAD Overview

TPAD Overview
The TPAD (Transaction Packet Assembly / Disassembly) network service was
designed to allow small messages to be exchanged over X.25 networks, between a
large number of user sites and a central host site. It was conceived to provide a
secure communications medium for credit card authorisation.
The aim of this next section is to enable you to configure the Router for use with
ACKs credit card authorisation software.

Configuring the Router for TPAD operation


From a terminal session type the following commands to enable the BRIC modules:

ATC

(Runs the BRIC system control centre)

GO X25LINK

(Enters the X.25 link module)

T2 B1=0

(Sets timer T2 on B Channel 1 to zero (0))

T2 B2=0

(Sets timer T2 on B Channel 2 to zero (0))

GO BCC

(Returns to the BRIC system control centre)

SERIAL S0

(Clears any previous configuration of the serial port)

EXIT

The exit command will return you to Hayes mode. Next you need to set the Baud
rate, Parity and data bit settings using Hayes commands. Type:

ATS21=3S23=5S24=1&W

This command string sets the S registers, 21, Async Parity to Even, 23, Async Data
Rate to 9600bps and 24, Async Data Bits to 7. The &W command simply writes
the changes to the Router.

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Additional operating modes

Running the ACK configuration software


You will now need to go into a full MS-DOS session and locate the drive and
directory that holds the ACK software. At the command prompt type:

ECPCFG

You will then be prompted for your password.

Setting up your Port profile


The first step in the configuration process is to configure the port on your PC to
enable it to communicate with the Router and the Wide Area Network.

Select the PORTS option from the main menu

Press the [Insert] key. This will open a new port screen with fields that
you can customise.

Enter the PORT NAME. You must specify this name yourself, e.g. You
could use SYMICRON BRIC as a valid port name.

Set the BPA and IRQ based on the settings displayed in the following
table and on the COM port your PC will use for communications.

Com port used

BPA to set

IRQ to set

COM 1

3F8

COM 2

2F8

COM 3

3E8

COM 4

2E8

F It is critical at this stage that you ensure that the BAUD RATE is set
to 9600bps, PARITY is even, DATA BITS is set to 7 and there is 1
STOP BIT.

Set the BT&OA initialisation string to:


ATE0V1&R1&M8&S25=30

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Additional operating modes

TPAD Overview

Set DIAL PREFIX to ATDT

Set OK to OK

Set ERROR to ERROR

Set NO DIALTONE to NO DIALTONE

Set BUSY to BUSY

Set NO CARRIER to NO CARRIER

Set CONNECT to CONNECT

Set NO ANSWER to NO ANSWER

Press the [Esc] key to exit the Ports Screen. You will be prompted to save
the port profile. Press the [Y] key and hit [Enter], this will save your port
profile.

Setting up your Site profile


This section allows you to specify all aspects of connection to your authorisation
centre.

144

Select the SITES option from the main menu.

Select AUTHORISATION CENTRES.

Press the [Insert] key. This will display a new profile page.

Enter the HOST PROTOCOL as APACS 30.

In the MERCHANT ID field type the number supplied to you by your


authorisation centre. This is the number that they use to identify your
transactions.

Toggle the DIAL 1 TYPE field to Standard PAD by hitting the [Space]
bar.

Toggle the PORT NAME field to the port name you specified in your
port profile by hitting the [Space] bar.

Enter the Primary ISDN number for your authorisation centre in the
NUMBER field.

Remote Access Router User Guide

Additional operating modes

Enter the X.25 NUA(Network User Address) of your centre into the NUA
field.

Toggle the DIAL 2 TYPE field to Standard PAD by hitting the [Space]
bar.

Toggle the PORT NAME field to the port name you specified in your
port profile by hitting the [Space] bar.

Enter the Backup or Secondary ISDN number for your authorisation


centre in the NUMBER field.

Enter the X.25 NUA(Network User Address) of your centre into the NUA
field.

Press the [Esc] key. You will be prompted to save your site profile
changes. To save press the [Y] key and hit [Enter].

Return to the main menu by hitting the [Esc] key.

Select QUIT. You will be prompted to save your new configuration. To


save the configuration press the [Y] key and hit [Enter].

Running the ACK terminal emulation software


From the same command prompt, that you started the configurator, type:

ACP

This will run the Asynchronous Communications Programme

ECP

This will run the EFT Control Programme

OATERM -f

This will run the APACS 30 Terminal Emulation application.

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Additional operating modes

Configuring V120 Multiple Transaction Identification(MTID)

Configuring V120 Multiple Transaction Identification(MTID)


Overview
Multiple Transaction Identification is a process that allows several credit
authorisation commands from several different endpoints to communicate with a
central site over one ISDN line. This is achieved by adding a new register, S35.
This register handles the time which the ISDN line stays active after DTR has been
dropped and therefore prevents the need to redial every time a transaction needs to
be carried out.
New S Registers
The S registers in the BRICs non-volatile memory are used to store values
which represent various operating characteristics of the BRIC.

The existing contents of any register can be viewed using the Hayes ATSn?
command, where n is the required S register number.

New values can be entered into any valid S register with the ATSn =v
command, where n is the register number and v is the new decimal value.
The following tables show you what each new register does, and its required
setting.

146

Register
Number

Purpose and comments

Default
value

Required
setting

DATA FORWARDING CHARACTER


This register is not yet implemented and must be set
to 0

SETS V120 DIALING MODE

61

SETS DATA PACKET SIZE

200

SETS DATA PACKET WINDOW SIZE

30

SETS ISDN CALL DELAY


This register sets the delay time between clearing one
ISDN call and starting the next. The time is measured
in 10ms increments.

30

Remote Access Router User Guide

Additional operating modes

31

AUTO HANG-UP CHARACTER


This register is not yet implemented and must be set
to 0.

35

CALL CLEAR TIMEOUT


This register sets the time, in seconds, between receipt
of DTR dropped and clearing the ISDN call.

20

135

TERMINAL IDENTIFICATION NUMBER


This register hold the unique vendor terminal ID
number. This number must be an 8 digit numeric
string or be left blank.

Unique 8
character
string

Standard Configuration settings for V120MTID


The following Hayes commands will set the BRIC for standard V120 MTID
operation.
ATS7=61
ATS8=200
ATS9=3

ATS30=30
ATS31=0
ATS6=0
ATE0

Sets V120 DTR dialling mode ON.


Sets the data packet size.
Sets the data packet window size to send three data packets before an
acknowledgement.
Sets the delay between clearing one call and starting the next to 300ms.
Sets the auto hang-up character to 0. (Not yet implemented)
Sets the data forwarding character to 0. (Not yet implemented)
Sets Echo off.

ATSX0

Displays the connect message.

AT&Q0

Sets the operating mode to Asynchronous on and off-line.V120 DTR dialling can
only be enabled in this mode.

ATS23=6

Edition 1.06

Sets the Asynchronous Data Transfer rate to 19200bps.

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Additional operating modes

ATS135=20256000
( This is an
example terminal
ID only)
ATS35=20

Configuring V120 Multiple Transaction Identification(MTID)

Sets the terminal ID to its unique 8 digit numeric string.

Sets the time between DTR dropped and call clear to 20 seconds.

AT&Z0={ISDN
Number}

This sets up the first ISDN number for the BRIC to dial where {ISDN Number} =
the ISDN number of your credit authorisation company.

AT&Z1={ISDN
Number}

This sets up the secondary ISDN number for the BRIC to dial where {ISDN
Number} = the secondary ISDN number of your credit authorisation company.

AT&W

This command will save the current configuration.


Remote Configuration.
At times it will be necessary to remotely configure certain parameters, of the
BRICs that are located in geographically remote locations, from your central site.
Usually the only parameters that will need to be remotely configured are those that
are site specific, i.e. The TID (the sites unique identification number) and the
ISDN number needed to call the site.

F Remote Configuration must ONLY be done when the remote site is


not in use.

F Once you have set these parameters remotely they become the system
default. If you wish to set them locally to a different configuration
these setting will only last until a reboot occurs, when the parameters
will reset to the remotely entered values.
In the following example we will take you through remote configuration of a
BRIC. All of the following commands are carried out from a standard
Windows(Windows 95, NT) terminal session. For details on hosting a terminal
session please consult you operating system manual.
In a Standard terminal session type:

ats7 = 0

This sets the Local BRIC to the correct mode.


Type:

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Additional operating modes

ats110 = REMOTE

This sets the BRIC to connect remotely.


Type:

atd {ISDN NUMBER}, where the {ISDN NUMBER} is the ISDN


number of the remote site.

The session will respond with the following dialogue:


CONNECT
REMOTE CONFIG ACCEPT
Symicron BRIC System Control Centre.
Software Version 2.0.4C S1-REL BUILD 003

The session prompt will now be BCC:. At this prompt type:

serial s0 = , &Z0 = {ISDN Number of credit authorisation agency}

s135 = {TID, the remote sites 8 digit numeric ID code}

F The text in {xxx} brackets should be replaced with your actual


parameters.
The session should respond with a BCC: prompt. If it does not then it will respond
with an error. This error message will show you which characters the BCC does
not like. Simply re-type the line.
At the BCC: prompt type:

go exit

This will drop the connection to the remote BRIC and return you to a standard
terminal session.
This process will need to be repeated for each remote site.

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Configuring V120 Multiple Transaction Identification(MTID)

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Troubleshooting Section

Basic problems

Troubleshooting Section
Any occasional hardware-related problems you may experience usually require
little more than a check to ensure that all power and data cable connections are
sound. Operational problems, on the other hand, mostly occur when errors have
been made during the configuration procedures.
The following routines address several of the potential problems. If you work
through the appropriate steps and find that the problem still exists, you should
contact your supplier immediately.

? If you need to reinitialise the Router for any reason you should do so by
powering the system off then on again. We recommend that the OFF
phase lasts for at least five seconds to give the system a chance to
organise its internal components satisfactorily.

Basic problems
First test the ISDN connection
Confirm that the LED on the Remote Access Router is in the Green state. This
indicates that connection to the ISDN network is possible. If the LED is flashing
Red/Green a physical level problem exists. Check that the ISDN cable is correctly
plugged into the Router (right hand side RJ45 connection), and into the ISDN
termination point on the wall.

If you cant make data calls ...


If you cannot make a data call or the attempt returns a BUSY or NO CARRIER
response, there are several possibilities.

152

The dialled number is incorrect and should be rechecked.

The called device is either busy or not functioning properly.

The transfer protocols at each end are incompatible and should be checked.

Remote Access Router User Guide

Troubleshooting Section

The ISDN connection is suspect. In this case you should check the cable and restart
the BRIC.

If LED(s) are extinguished on your BRIC ...


Unlit LEDs could indicate a power failure. Please check that the power supply is
plugged in and switched on, and check that the fuse has not failed.

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Troubleshooting Section

Wide area networking problems

Wide area networking problems


Problems with the local system
1

Check that the LAN cable is correctly plugged into the Remote Access Router.

Turn the power supply to the Router off and then on again to ensure that the
correct interface is being used.

Ping yourself on your local IP address. If this doesnt work, check that TCP/IP is
running on the machine.

Ping the Remote Access Routers LAN IP address. If this doesnt work, check the
IP address and netmask assigned to the BRIC.

Repeat the ping test. If this still fails, use a network utility such as NETSTAT to
ascertain that a route to the Ethernet interface has been correctly located.

If you are still not connected, recheck the LAN cabling and the addressing
mechanisms.

? The addressing mechanisms must all match perfectly for successful


operation.

Problems accessing remote systems

F Only attempt to access a remote system when the local system


configuration has been fully checked.
Start by checking the ISDN operation:

154

Confirm that the ISDN line is working properly, see page 146 .

If the above test is unsuccessful, check that the ISDN cable is correctly plugged
into its socket.

Check that the ISDN cable is connected to the ISDN port of the Remote Access
Router.

Remote Access Router User Guide

Troubleshooting Section

Ask your service provider to check the line.


If the service provider confirms that the ISDN line is operational, try to access the
remote host again, checking the following points and taking the suggested action
where appropriate:

Edition 1.06

If the LED does not change from Green to Orange, you will know that no call has
been attempted. In this instance you should check that the IP address/netmask for
the remote host is correct.

If the call is immediately disconnected it is likely that the PAP password/system


name is incorrect. Check the values against those configured at the remote
location, noting that case sensitivity is vitally important and may be the cause of
the problem.

If the call does not immediately disconnect, but no data is passed you should check
the IP address of the remote system and ensure that the routing procedure at the
remote location is set to allow messages to be returned correctly to the local site.

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Troubleshooting Section

Further assistance

Further assistance
These routines should help you to identify most of the problems you are likely to
encounter. If they do not provide a cure, you should contact our Technical Support
line by any of the means below:

SYMICRON TECHNICAL SUPPORT GROUP

Telephone:

0181 857 6457

Fax:

0181 857 1945

Please mark your fax FOR TECHNICAL SUPPORT

You can now E-mail our Technical Support Group at the following address:

support@symicron.com
and of course you can write to us at:
Symicron Computer Communications Limited
Technical Support Group
Green Lane Business Park
238 Green Lane
Eltham
SE9 3TL

156

Remote Access Router User Guide

Glossary

Glossary
Hacking through the jargon
Almost every industry nurtures its own form of jargon - especially those involved
in computing and communications. In the last decade, more people have achieved
higher technical literacy with the introduction of computer systems at school, at
work, and at home so that terms like RAM are now readily recognised. But even
so, it is a popular misconception that everyone now uses acronyms and
abbreviations in place of their native tongue and though some may speak the
jargon, there is no guarantee that they actually know what it means.

The aim of the writer is to translate the technicalities into a common language that
can be read and understood by the average person - technical or non-technical - but
even the most careful writer can become embroiled in industrial slang and commit
it to paper either by accident, or because there is no other suitable way to explain it.
The aim of this section is to bring all such expressions together in one quick
reference area so that readers requiring a better understanding can add competently
to their knowledge base.

Analogue
ARP
Asynchronous
transmission

B Channel
Baud

Edition 1.06

The use of electrical signals to carry voice or data from one point to another.
Address Resolution Protocol - the translation of IP addresses to Ethernet addresses.
A method of data transmission where the periods between transmitted characters
may vary in length. The receiving device is given signals (known as start and stop
bits) to indicate when a character starts and ends.
A circuit on an ISDN telephone line.
A unit of speed in data transmission usually equal to one bit per second.

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Glossary

Hacking through the jargon

Bit

bps

BRIC
BT
Byte
CCITT

Check box

bits per second - the number of characters transmitted each second (kbps = one
thousand bps).
Basic Rate ISDN Concentrator.
British Telecommunications - a telephone service provider.
8 bits - one computer character or single number (0 to 9).
The international organisation that defines the standards for telephonic/telegraphic
equipment. The initials represent the French name: the English variant is
International Telegraph and Telephone Consultative Committee.
A tiny Windows panel that can be used to select or deselect an option. When
checked (selected) it will contain an X.

Child window

A dialogue box (or similar) belonging to the current Windows application. It is


often used to allow information entry or to give results of processing operations, or
to act as a warning message.

CLI

Call Line Identification - an ISDN security feature that allows the receiving device
to identify the caller.

Clipboard

Usually an area of memory reserved for temporary storage of one packet of


information (either text or a graphic) that will be used elsewhere.

COM

A serial communications port on a personal computer usually designated as


COM1, COM2, COM3 or COM4.

CTS
Datacomms

158

A single electronic pulse (either ON or OFF) used as part of a code representing a


character (see byte).

Clear To Send; a signal state used in data flow control.


Short for Data Communications; communications where computers (or terminals)
are able to exchange data via an electronic medium.

DCD

Data Carrier Detect; a signal state used in data flow control.

DCE

Data Communication Equipment; circuit terminating equipment such as dial-up


modems that establish and control the data link across a telephone network.

Remote Access Router User Guide

Glossary

Digital
transmission
DSR

Data Set Ready; a signal state used in data flow control.

DTE

Data Terminal Equipment; generally a computer (or terminal) that generates or


receives data.

DTR

Data Terminal Ready; a signal state used in data flow control.

Firmware

Handshake
Icon
IP
IPX Bridging
ISDN
Kilobit

Programming instructions that are stored in a read-only memory unit rather than
being implemented through software.
The process of establishing sound communications between two devices.
A small graphical representation of an object or device.
Internet Protocol - often used in conjunction with TCP as TCP/IP.
A method for sub-dividing and rejoining network segments.
Integrated Systems Digital Network.
Same as kbps - 1,000 bits per second.

LAN

Local Area Network - a series of local computers linked together by cable.

LED

Light Emitting Diode.

Modem

Modulator-demodulator - a device for converting data into analogue form ready for
transmission to another similar device. The receiving device carries out the reverse
procedure.

MSN

Multiple Subscriber Numbering - a service to provide additional telephone


numbers on the ISDN line. These can be allocated to specific devices.

MTU

Maximum Transmission Unit - the size of the largest packet that can be
transmitted between remote LANs.

Netmask
NTU

Edition 1.06

The use of light pulses instead of electrical signals to communicate.

A method of dividing a network into sub-networks.


Network Termination Unit - the point at which the ISDN enters the premises and
connects to peripheral devices.

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Glossary

Hacking through the jargon

NVRAM
Parity
PC

A bit added to a binary code; used to check the integrity of a received character.
Personal computer.

PAP

May be shown as PAPIN or PAPOUT but indicates the passwords used to identify
networks at remote locations.

Ping

A command used to test communications between remote networks.

PPP

Point-to-Point Protocol - a standard used in network routing.

Protocol
PSTN
Radio button

RIP
RTS
S-bus

A system of rules governing communications between two or more devices.


Public Switched Telephone Network.
Like a check box, except that it is circular and contains a dot when selected. Unlike
a check box, it is usually used for mutually exclusive options where selecting one
option automatically excludes the remaining options.
Routing Information Protocol.
Request To Send; a signal state used in data flow control.
The bus system used to connect telephone extensions to the ISDN.

Serial terminal

A device with keyboard and display used for transmitting and receiving data
through a communications link. Unlike a computer, it has little or no internal
processing power.

Serial
transmission

Sequential transfer of characters, one at a time, using a single electrical path.

SNMP
Stop bits

Synchronous
transmission
TA

160

Non-volatile memory, the contents of which will not be lost after power down.

Simple Network Management Protocols.


Used to signal the end of a character in asynchronous transmissions. Start bits
conversely signal the beginning of a character.
Data transferred together and at the same rate and phase.
Terminal Adapter - a device to link analogue devices to the digital network (such
as Symicrons ISDN BRIC).

Remote Access Router User Guide

Glossary

TCP
Terminal adapter
Terminal
emulation

Transformer
UTP
V.25bis

WAN
Windows

Edition 1.06

Transmission Control Protocol (used in network transmissions).


See TA
Use of a computer acting as a standard terminal (see serial terminal) where
instructions entered at the keyboard are sent directly to the device attached to the
nominated serial port, but can be echoed on the display screen.
A device to convert an AC mains supply to a low voltage DC supply.
Unshielded Twisted Pair - a network cable connection type.
A CCITT standard for telephonic communications (used mostly outside North
America) with a specified answer sequence of 2100 Hz and 2550Hz and an
1800Hz guard tone. This varies from the Bell answer tone (2225Hz) used in the
USA and Canada.
Wide Area Network - a network linking equipment on remote sites together.
A platform developed by Microsoft to give computer users a simplified graphical
interface with application software.

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Hacking through the jargon

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Remote Access Router User Guide

Wall mount drilling template

Wall mount drilling template

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Wall mount drilling template

Hacking through the jargon

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Remote Access Router User Guide

Index

Index
A
Advertising, 70
Alarm systems, 21
Analogue telephone systems
development, 16
networks, 16
PSTN, 17
transmission frequencies, 16

B
Baud rates
definition, 156
Bit
definition, 156
BRIC system
connecting a PC for configuration purposes, 32
defined, 22
initialising (rebooting), 151
ISDN interface firmware, 45
programming LAN devices, 59
programming serial devices, 52
removing pods, 24
saving configuration, 111
Broadcasting, 70
Byte
definition, 157

C
Call connection times, 19
Call Line Identification, 157
Carriage return character, 57
Clear To Send (CTS), 55
COM port, 157

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Index

Hacking through the jargon

autosearch facility, 48
default settings, 48, 115
setting the parameters, 47
Configuration parameters
amending, 46
main options, 47
overview, 45
reading from BRIC, 45, 48
saving to disk file, 45
storage, 45
Configuration Software
additional release notes, 34
COM port settings, 47
device selection, 42
installation, 33
loading for use, 34
menu bar and menu options, 38
overview, 31
screen display features, 35
tool bar and tools, 37
user interface, 42
Windows environment, 32
Windows setup options, 33
Connecting a PC to the BRIC, 32
Connecting the ISDN cable, 26

D
Data Carrier Detect (DCD), 55
Data Set Ready (DSR), 55
Data Terminal Ready (DTR), 54
Digital telephone systems, 17
networks, 18

E
Encapsulation layer, 68
Escape character, 57
Escape guard time, 57

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Index

Ethernet Interface BRIC


connecting to the LAN, 28
functions and facilities, 27
testing, 28
using, 117
Ethernet setup, 59

F
Firmware, 158
non-volatile storage memory, 45
Flow control, 54

G
Graphical user interface (GUI), 42

H
Handshaking, 158
Hardware installation
pre-requisites, 23
supplied package contents, 24
Hayes configuration
answering mode, 56
carriage return character, 57
control mode, 54
echo mode, 52
escape character, 57
interface mode, 53
line feed character, 57
response mode, 52

I
Icon, 158
Integrated Systems Digital Network, 17
advanced supplementary services, 33

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Index

Hacking through the jargon

alarm systems, 21
B and D channels defined, 18
Basic Rate system, 22
benefits, 19
call connection times, 19
channels and transmission, 18
data transfer, 19
data transfer rates, 20
line sharing, 21
network termination unit (NTU), 21
reliability, 20
types of service available, 18
using multiple devices, 22
Internet Protocol (IP), 68, 158
IPX bridging, 158
ISDN Interface BRIC
connecting the ISDN cable, 26
connecting the power supply, 26
connecting the serial cable, 26
installation, 25
testing, 26

K
kbps, 158
Keyboard shortcuts, 38
Kilobit, 158

L
LAN, 158
Ethernet setup, 59
messages, 117
system name, 62
using, 117
UTP and Ethernet connections, 28
LED, 158
LED codes, 115

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Index

M
Maximum Transmission Unit (MTU), 71, 158
Memory telephone numbers, 108, 110
Menu bar, 38
Metric setting, 71
Modems
data transfer rates, 20
definition, 158
Multiple Subscriber Numbering (MSN), 158

N
Netmask
local, 64
remote, 67
NETSTAT, 153
Network Termination Unit, 21, 159
Non-volatile memory, 45

O
Optical glass fibre cables, 17

P
PAPIN, 67
PAPOUT, 68
Parity, 159
Password control
PAPIN, 67
PAPOUT, 68
restricting BRIC configuration access, 107
Point-to-Point Protocol (PPP), 68
Public Switched Telephone Network, 17

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Index

Hacking through the jargon

R
Remote Access Router
Connecting to the LAN, 28
Functions and Facilities, 27
Testing, 28
Request To Send (RTS), 55
Routing Information Protocol (RIP), 64

S
S-bus, 21
Serial devices
configuring, 52
Serial Interface
Clear To Send (CTS), 55
Data Carrier Detect (DCD), 55
Data Set Ready (DSR), 55
Data Terminal Ready (DTR), 54
Request To Send (RTS), 55
using, 115
Serial interface connection, 32
choosing a COM port, 32
port configuration, 32
Shortcuts
icons, 37
keyboard, 38
Software, 31

T
TCP/IP addressing, 64
Telephone systems
analogue, 16
digital, 17
line sharing, 21
sub-ocean cabling, 16
Telephonic devices
memory numbers, 108, 110

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Index

Terminal Adapter, 54, 160


Time-out, 70
Tool bar, 37
Transmitting data, 117
Troubleshooting, 151

W
Wide Area Networking (WAN), 160

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