Professional Documents
Culture Documents
User Manual
Edition 1.06
Safety
User Safety
Terminal Safety
Electro Magnetic (EMC) Safety
Approvals
SELV
TNV
SELV
TABLE OF CONTENTS
TABLE OF CONTENTS
Safety and Approvals
Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preface
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Whats covered in this manual . . . . . . . . . . . . . . . . . . . . . . . . . 11
Other information sources . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Communications Overview
Analogue systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Digital systems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . 19
Hardware Section
Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . 23
Edition 1.06
Symicron 1998
TABLE OF CONTENTS
Approvals
Package contents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Software Section
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Before you start
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting the environment . . . . . . . . . . . . . . . . . . . . . . . . 32
Subscribing to advanced ISDN services . . . . . . . . . . . . . . . . 32
Installing the configuration software . . . . . . . . . . . . . . . . . . . . . . 33
Working with the application . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loading the software . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Display features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The tool bar
The menu bar
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
File menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Edit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Devices menu . . . . . . . . . . . . . . . . . . . . . . . . . 40
TABLE OF CONTENTS
System menu . . . . . . . . . . . . . . . . . . . . . . . . . 40
Options menu
. . . . . . . . . . . . . . . . . . . . . . . . 40
Test menu . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Quick guide to the user interface . . . . . . . . . . . . . . . . . . . . . . . 42
Selecting devices for configuration . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . 46
. . . . . . . . . . . . . . . 59
Edition 1.06
Symicron 1998
TABLE OF CONTENTS
Approvals
. . . . . . . . . . . . . . . . . . . . . 84
. . . . . . . . . . . . . . . . . . . . . 93
. . . . . . . . . . . . . . . . . . . . 106
. . . . . . . . . . . . . . . . . . . . . . 112
TABLE OF CONTENTS
Operational Section
Interpreting LED codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Standard ISDN operations . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the serial port . . . . . . . . . . . . . . . . . . . . . . . . . 115
Ethernet operating instructions . . . . . . . . . . . . . . . . . . . . . . . 117
Accessing remote systems . . . . . . . . . . . . . . . . . . . . . 117
. . . . . . . . . . . . . . . . . . . . 129
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
. . . . . . . . . . . . . . . . . . . . . . . . . 136
Edition 1.06
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Symicron 1998
TABLE OF CONTENTS
Approvals
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
. . . . . . . . . . . . . . 143
. . . . . . . . . . . . . . . . . . . . . . . . . . 146
. . . . . . . . . . . . . . . . . . . 148
Troubleshooting Section
Basic problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
First test the ISDN connection . . . . . . . . . . . . . . . . . . . . 151
If you cant make data calls ... . . . . . . . . . . . . . . . . . . . . 151
If LED(s) are extinguished on your BRIC ... . . . . . . . . . . . . . 152
Wide area networking problems . . . . . . . . . . . . . . . . . . . . . . . 153
Problems with the local system . . . . . . . . . . . . . . . . . . . 153
Problems accessing remote systems . . . . . . . . . . . . . . . . 153
Further assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
TABLE OF CONTENTS
Glossary
Hacking through the jargon . . . . . . . . . . . . . . . . . . . . . . . . . 156
Edition 1.06
Symicron 1998
Preface
Introduction
Preface
Introduction
Thank you for choosing Symicron BRIC products to enhance your
communications operations.
Now that you have decided to move ahead in the field of high speed
communications, and take advantage of the very latest digital technology, you want
to be certain that you obtain the highest benefits from your investment. By
choosing Symicron, you have demonstrated your confidence in our products, and
have shown that you value our knowledge and long-term experience of the digital
communications field.
We recognised some time ago that digital communications were the only way
forward in a world where the faster pace of business life demanded faster
solutions. By developing the BRIC range, we have shown that we can add value to
the basic ISDN services, at the same time constraining capital expansion costs by
interfacing existing analogue equipment to the digital networks.
We have designed a complete range of products to suit the majority of current
applications and will continue to keep abreast of newer developments so that we
are in a good position to introduce new products to satisfy evolving demands.
Each of the current BRICs carry out a specific function but they have all been
designed to work in conjunction with each other, and the very latest technology has
been employed throughout. We are confident they will prove to be reliable in use
and will help to solve many of your network connectivity and communication
problems, at the same time proving their worth as truly cost-effective solutions.
10
Preface
Edition 1.06
Symicron 1998
11
Preface
12
Preface
Hardware
Software
Operation
Troubleshooting
This section is dedicated to the configuration software. Full instructions are given
for installing the software on your computer, connecting the PC to the BRIC, and
configuring the module that you have purchased. Procedures are also included for
testing the configuration to ensure that everything works as it should.
When properly installed a BRIC device is mostly transparent in use, this section
tells you how to use the Remote Access Router and interpret the codes indicated by
the LED on the unit.
Should you experience any malfunctions, the systematic checks outlined in this
section should help you to determine the causes and rectify any problems.
Glossary
As with all modern technology, the digital communications field has its own
jargon and it is very easy to overlook the fact that not everyone is familiar with the
terminology. This section is intended as an instant reference for all the terms used
elsewhere in the manual and should take away some of the unfortunate mystique.
Hayes Command
Codes
Edition 1.06
Symicron 1998
13
Preface
The Remote Access Router is also compatible with the V.25bis standard for data
connections, as defined by CCITT, and can be controlled by a DTE when it is
initialised in V.25bis mode. The commands for entering and leaving this mode are
covered in this section, but detailed operating instructions are given in the BRIC
Reference Manual.
***
Using the step-by-step guides, and illustrative examples, you should be able to get
your BRIC working quickly and effectively. Most of the instructions refer to the
one-off operations necessary to get your device up and running, and will probably
not be used again unless reconfiguration becomes necessary.
You may, of course, need to refer again to certain sections of the manual if, for
example, you change the system configuration to accommodate additional remote
sites, or you need to do a little troubleshooting, or you add another functional
module that requires programming. If so, you will find that the manual is
structured in such a way that you can easily find the information you need by
initial reference to the contents pages. Within each of the main sections you can
easily locate the information you need by reference to the lower level headings. If
you still cannot find the topic you want, you should refer to the index at the end of
the manual. All the important features are cross-referenced in this section.
14
Preface
Typographic conventions
As you read the manual, you will see that the pages contain general information
about various procedures, details of any actions you must take, notes about special
points that are considered important, and warnings that are highlighted because
they must be observed. In order to maintain a consistent standard throughout the
manual, the last three items are always preceded by a unique typographic symbol
that will help you to immediately identify the nature of the following text.
Used mainly for file names or menu items; also acronyms or abbreviations.
Bold italic
Used to indicate entries that need to be typed at the keyboard, i.e. Type a:\setup
(where the characters in italic print are those that actually need to be input).
[Square brackets]
Are used to indicate that the word within the parentheses relates to non-printing
keyboard characters such as [Enter] or [CTRL].
Edition 1.06
Symicron 1998
15
Communications Overview
Analogue systems
Communications Overview
Analogue systems
Alexander Graham Bell must have been immensely satisfied, back in 1877, when
his new invention enabled two people to talk to each other down a single wire
connected between identical transmitting and receiving devices, each consisting
only of a flexible metal diaphragm and a horseshoe magnet wound with a wire coil.
He may have realised then that later improvements to his invention might allow
even more people to be linked through a telephone network, even to the extent of
linking continents together. But he could never have imagined the ultimate impact
of technological advances during the course of the following century.
Telephone networks developed quickly; at first linking together just a small
number of people in a given geographical area, but later expanding so that the
networks became nation-wide. All connections between caller and receiver were
initially handled by operators working in central switching offices but, as networks
developed, it became clear that manual connections were both slow and
labour-intensive. This prompted the design of mechanical and electronic switching
devices that could handle the connections automatically, and minimise the degree
of human intervention.
Solid state technology not only allowed equipment to work automatically, but also
increased transmission speeds by huge factors, enabling semi-automatic exchanges
to handle larger volumes of simultaneous calls.
Although intercontinental services started commercially in 1927, they actually
used radio transmissions to cross oceans because amplification problems prevented
the use of cable until 1956 when the first submarine telephone cable was laid in the
Atlantic Ocean between Newfoundland and Scotland.
Using frequencies in excess of 4,000 cycles per second - above the human voice
range - it was possible to carry more than 13,000 simultaneous calls in a single
conductor but the introduction of co-axial cable, with amplification repeaters
installed at regular intervals, made it possible to increase the traffic volume by a
factor of ten.
16
Communications Overview
The public telephone companies all used trunk cabling methods to build their
networks, and it worked well for many years despite the limitations imposed by the
cabling. There were always new technological advances which produced better
ways to use existing equipment but, until recently, all transmissions were based on
analogue methods which converted vocal sounds, or data, into electrical pulses.
These systems, known as PSTN (Public Switched Telephone Networks) certainly
played a major role in helping people and machines to communicate, but the need
for continual progress was ever present, as was the requirement for even faster
transmissions to handle the increasing volumes of electronic data generated by
computer systems.
Digital systems
This dilemma was resolved by the discovery that optical glass fibre cables, used in
conjunction with laser technology, could carry far more signals, and could also
exploit the upper frequency spectrum. Messages could now be coded into digital
light pulses instead of electrical signals, and this provided faster methods of
transmission.
Realising the importance of such developments, the telephone companies started to
switch to the digital process, gradually converting their old trunk cabling systems
to fibre optics, and modernising exchanges to provide a wider platform of
consumer services; at the same time reducing operating costs by eliminating
unnecessary manpower.
Although the cost of such conversion is high, it is intended that the Integrated
Systems Digital Network (ISDN) will be fully operational by the turn of the
century. As existing links are converted, any transmissions between them take
immediate advantage of the high speeds afforded by digital technology but with
the large majority of existing subscribers still transferring data by means of a
modem, and using normal analogue telephones for voice calls, the digital
connections in the exchange have to be converted to analogue form before being
put through to the subscriber.
The ultimate aim of the ISDN system is to offer the full capabilities of digital
transmission to every subscriber, but until this happens the facility is only available
to those who are prepared to pay a slightly higher premium.
Edition 1.06
Symicron 1998
17
Communications Overview
Digital systems
The new ISDN system is partly based on the old PSTN system, and therefore uses
the same local cabling network that currently links existing analogue devices. The
only difference is that the terminating units at the subscribers end, and in the
exchange, will allow digital information to be transmitted throughout the system.
In simple terms, this means that ISDN is available at almost any point with a
standard telephone service, and anyone who has a need for faster communications
can take instantaneous advantage.
18
Communications Overview
? The UK Basic Rate service (known as ISDN2) provides the user with two
RJ45 sockets, each of which has both B channels available.
Edition 1.06
Symicron 1998
19
Communications Overview
Digital systems
Modern modems can transfer data at rates up to 28,800 bits per second but the
overall transmission speed is always limited to the highest rate of the slower
device. Data compression techniques help to minimise the on-line time but even
so, the whole process is still considerably slower than using digital throughput
from end to end.
ISDN makes transmissions very much quicker, and therefore cheaper, providing
almost instantaneous connection without the need for data conversion. The data are
fed straight into a digital pipeline between the source and destination, with a
throughput rated at 64 kbps.
Quite apart from any immediate cost savings, there are also many time-critical
situations where fast communication is essential. For example:
a retailers checkout point can obtain fast credit or debit card clearance and
minimise the customers waiting time.
Digital technology is also less prone to errors and experience shows that ISDN
connections are substantially more reliable than normal telephone line
connections.
So, even before you start to manage your system in the true sense of the word,
there are distinct and immediate benefits if you need to move data with any sort of
frequency.
20
Communications Overview
The drawback is that the bus will only support two active calls at any one time and
when both lines are in use, no other equipment can initiate a call. This basic
constraint cannot be overcome physically and it can be something of a problem in
certain circumstances.
Imagine, for example, the situation if an unauthorised intruder triggers the alarm
system which controls a protected entrance and both ISDN channels are already in
use. If the alarm is supposed to connect to a central control point, it will not be able
to gain access to the telephone system until one channel becomes free again.
Previously, this situation would be resolved by having a dedicated PSTN line for
the alarm system, with its installation and rental costs justified only in the event of
an intrusion. A high cost perhaps for an infrequent occurrence. But it usually didnt
end there as other lines were often added to cater for card clearances, computer
communications, and so forth.
The basic ISDN system does allow a way round the problem by constraining
specific items of equipment to a specific circuit on the S-Bus. This means that
critical communications can be set up to use only one of the B channels, with all
other equipment confined to the other channel. This may guarantee that the police
know about the intruder very quickly, but now there is a bottleneck on the other
channel.
Edition 1.06
Symicron 1998
21
Communications Overview
Of course, the service provider will be more than happy to install another basic rate
ISDN line to give you another two B channels but, with the current cost of ISDN
connections in the UK, this might be viewed as an expensive option, and youre in
the same situation as you were with PSTN. This may lead you to think that the
only remaining option is the Primary Rate, 30-line system, but is it?
22
Hardware Section
Hardware Section
Pre-installation requirements
Before starting to assemble your Remote Access Router, it makes sense to check
that you have all the necessary components you will need. The following check list
covers everything that you should consider:
A working ISDN Basic Rate line with installed Network Termination Unit.
Your Symicron Remote Access Router package
A drill and screwdriver (if you plan to wall mount the BRIC.)
The Windows configuration software (included with the Remote Access
Router package)
Edition 1.06
Symicron 1998
23
Hardware Section
Package contents
Package contents
A basic Remote Access Router package consists of:
24
Pinch the rear innermost rear corners of the pod between the finger and
thumb
Hardware Section
Beneath each pod you will find connection sockets for the various devices that you
can plug into the router. The sockets are all clearly labelled and are detailed in the
sections relating to specific devices.
? Where possible, cables should be routed from the rear of the units through
the jug handle part of the frame and care should be taken to ensure that
delicate cables are not trapped behind the unit when they are wall
mounted. Please note, however, that it is not always possible to do this
with cables fitted with bulky plugs and in such instances the pod will have
to be left off.
The pods are reattached by inserting the single lug into its locating slot and then
reversing the removal instructions. Please take care that you do not damage the
lugs by exerting too much pressure - the pods are quite delicate, and only the
slightest degree of pressure is needed to ensure that the lugs clear the housing.
Installation
The Remote Access Router has five connection sockets in total:
Beneath the left hand pod you will find three sockets:
One which accepts the jack plug from the mains transformer. It is labelled
12V DC Power In
One socket for the cable which connects the module to the ISDN network
terminating unit. This is labelled ISDN Line and accepts the standard RJ45
(8 pin) connector on the cable supplied with the unit.
Edition 1.06
Symicron 1998
25
Hardware Section
Package contents
F Ensure that only the ISDN socket is used, and not the UTP socket on
an Ethernet interface BRIC (if you have one).
Plug in the 12V supply jack from the transformer and plug the transformer
into a mains socket
Attach the supplied ribbon cable into the serial data port. This will be used
later when you configure the BRIC system.
? With the exception of the UTP LAN and ISDN connections, each socket is
uniquely formed and it is therefore very difficult to attach the wrong
cables. If you find you are having to use extreme force, then you can be
certain that you are attempting to connect the wrong cable into the socket.
Testing
When you apply power to the Router, the unit will perform a self test. After a few
seconds, the LED on the front face should turn from RED to GREEN. If it does
not, you should refer to the troubleshooting section of the guide.
26
Hardware Section
Dial on demand
User security - PAP and CHAP
Dual simultaneous destinations
Fully-managed priority system.
Ethernet BNC or UTP connection
Edition 1.06
Symicron 1998
27
Hardware Section
Thin Ethernet
For a UTP connected LAN, plug the RJ45 UTP connector into the socket on the
Remote Access Router.
For a Thin Ethernet LAN, connect the T-piece to the BNC connector on the
Remote Access Router.
? The part number for a correctly fitting T-piece from Radio Spares is
RS-458-639
F Although connections are supplied for both UTP and Thin Ethernet,
only ONE network can be connected at any one time.
The Router automatically detects which type of LAN is connected when the
system is powered up but if no LAN is connected, the system will default to UTP.
? Ensure that the power is disconnected and then reapplied if ever the LAN
type is changed. This ensures that the BRIC automatically re-registers the
correct LAN type.
Testing
The only testing that can be undertaken at this stage is to ensure that the LED on
the front panel is showing GREEN. More sophisticated checks for satisfactory
operation can only be applied after the system has been properly configured using
the supplied software.
28
Hardware Section
Installation summary
If you started right at the beginning of the manual, you should now know
something about Alexander Graham Bell, the history of telephone networks, a little
about the problems associated with submarine cables, the reasons for the gradual
extinction of switchboard operators at telephone exchanges, and the basic theory of
analogue versus digital transmissions.
You should also have drawn some conclusions of your own and realised why
service providers make such enormous profits, and thought about ways you can
stop contributing so much to their funds by using Symicron equipment.
Couple all this with your personal childhood experiences with two tin cans on a
piece of string and you are half way to becoming a communications expert in your
own right.
Moving on, you will have learned how to check the contents of the packages you
have purchased, know what they all do, and understand how to put them all
together. This will have added somewhat to any previous engineering or electrical
installation experience you may have had.
You may even have become an instant DIY expert after mounting the stack on a
wall without demolishing same.
All you need now is the experience of programming the BRIC to do what you want
it to do so you can now remove the floppy disk from its envelope having first
studied and digested the contents of the software licence agreement printed on the
outer cover. This will also explain your conditions of use and warranty rights.
The fact that you are reading this manual indicates that you have bought at least
one BRIC, if not the complete range. If you are a couple of BRICs short, however,
our Sales Manager is eager to hear from you!
Edition 1.06
Symicron 1998
29
Hardware Section
Installation summary
The next part of the exercise is wholly concerned with getting the BRIC to do more
than sit on the desk displaying coloured lights. It is assumed that you have read the
earlier hardware installation instructions having previously removed the BRIC
from its box. If you havent, now is a good time to do so because the next chapter
of this manual concentrates entirely on software configuration and it is a
mandatory requirement that you can only perform this operation if a fully-installed
and functional BRIC is either standing on the desk, or mounted on a nearby wall.
When everything is ready, you can turn the page.
30
Software Section
Software Section
Overview
It will help if you understand that the ISDN interface acts as the foundation of the
whole BRIC concept; it is the necessary interface between the ISDN system and
any other LANs or equipment that may be connected to it. As such, it contains
firmware which retains all settings that are programmed into it, for the inputs on its
own body shell.
The software that accompanies the Remote Access Router contains the
configuration routines for the basic ISDN set-up.
The software runs in the Microsoft Windows environment and is therefore quite
easy to use. Its intuitive graphical interface helps you to define the correct
parameters to program specific devices and, as long as you are pre-armed with the
correct information, there is little you can do to get it wrong. If you do, however,
the results of your mistakes will soon be apparent and, after checking the
troubleshooting section, you should soon be able to establish the source of your
problems and quickly put matters right.
Edition 1.06
Symicron 1998
31
Software Section
Connecting a PC
The configuration parameters are fed to the BRIC system from a personal
computer attached to the female-socket serial COM port on the Remote Access
Router. A short male to female ribbon cable with 25-pin D-type connectors is
supplied with the BRIC kit for this purpose. The cable can be extended, if
necessary, by using a male to female modem cable and, indeed, it may be
necessary to convert the 25-pin female connector to fit into a 9-pin male socket on
the back of the PC. In this instance you can either use a cable with a 9-pin female
plug at one end and a 25-pin male plug at the other, or you can use a 25-pin to
9-pin adapter.
One end of the cable is attached to the socket labelled S0 under the left hand pod of
the Router and the other is attached to a spare serial port on the PC.
32
Software Section
Please note, however, that these services do form part of the basic agreement with
your service provider; they are subject to additional subscription arrangements and
have to be separately configured at the exchange.
If you think such features as multiple subscriber numbering, call line identification,
etc., will prove useful from the outset, then you should ensure that the necessary
arrangements are in place before you start the BRIC configuration.
? If the 3.5" disk drive is assigned as drive B: on your system, you should
amend the Run instruction to read B:\SETUP
If you have upgraded to Windows 95, you should use the following instructions
instead:
Windows 95
Edition 1.06
Select SETTINGS
Symicron 1998
33
Software Section
The Setup screen will appear and you should follow the instructions it offers. If
you have any problems with the installation, or any other features of the Windows
operating system, you should consult your Windows documentation for further
information.
The installation program will create a new Program Manager group called
Symicron, and will install four icons in the group. The program icon is labelled
BRIC Setup; there is an icon for the help file, and there are two more icons for
text files which each contain late breaking information that may not be covered in
this manual.
When the installation process is complete, you should read both the text files - one
is called Readme; the other is called Release. Either can be viewed by
double-clicking the respective icon.
Readme notes
This file contains application details, a list of installation files, and brief operating
instructions.
Release notes
This file shows the release version number, details any problems that have been
fixed in the current release, and a history of fixes in previous releases.
You can now start the BRIC configuration routines.
Windows 95
34
Click Programs
Click Symicron
Software Section
Display features
The main configuration screen (shown below) will appear in the centre of your
display immediately the software is loaded.
? Note: The main window has a fixed size and cannot be maximised to fill
the whole display area, though it can be minimised in the normal manner.
Immediately below the title bar you will see various headings in the menu bar and
below that, the button bar contains icons which give you quick access to certain
functions.
Edition 1.06
Symicron 1998
35
Software Section
The main body of the window shows an illustration of the Remote Access Router
and its interfaces represented by icons.
The status bar at the bottom of the window shows (to the right) a visual indication
of the position of the three lock keys:
36
Software Section
This button will save the currently open file, and will prompt for a file name if it
does not already have one.
Edition 1.06
Symicron 1998
37
Software Section
? All menu options have alternate keyboard selection codes which are
shown in the following tables. Two key commands always start with the
Control key (CTRL) and one other. Three key commands start with the
ALT key plus two others. In either case, the first two keys must be pressed
simultaneously.
The following tables each deal with one menu heading and show all the available
options together with the keyboard selection codes for each option.
Please note that:
Some options may not be available at various points of the application and
will be greyed out. They will be returned to normal when they become a
valid option.
Keyboard commands are shown as CTRL + N, for example. The plus sign
is shown only to clarify the requirement for a second key and is not part of
the input sequence. In this particular example, you would press and hold
down the Control key, and then press the letter N.
38
Software Section
File menu
These commands are mainly to do with configuration file operations - opening,
saving, etc. You can also close the application with the Exit option.
New
Alt + F + N
Ctrl + N
Open
Alt + F + O
Ctrl + O
Save
Alt + F + S
Ctrl + S
Save As
Alt + F + A
Write to BRIC
Alt + F + W
Alt + F + R
Alt + F + D
Exit
Alt + F + X
Edit menu
These commands allow you to use the Windows clipboard to store or retrieve
items.
Delete (Del)
Alt + E + D
Ctrl + X
Copy
Alt + E + C
Ctrl + C
Paste
Alt + E + P
Ctrl + V
? Remember that the Windows clipboard can only store one object at any
one time. If you cut or copy a second item to the clipboard, it replaces the
first item.
Edition 1.06
Symicron 1998
39
Software Section
Devices menu
This menu allows to you select a specific device port for configuration.
LAN Interface
Alt + D + L
Serial Interface
Alt + D + S
? The individual ports have no direct keyboard access and are all more
easily selectable by using methods you will learn later.
System menu
This menu caters for items which are setup initially but are changed infrequently.
Priority Table
Alt + S + P
Set Password
Alt + S + S
Call Log
Alt + S + C
Options menu
This menu contains options related to the system itself. They are usually set during
the first session but can be amended if circumstances change.
COM Port Settings
Alt + O + C
Enable Clipboard
Alt + O + E
Alt + O + R
Remote Configuration
Alt + O + M
Test menu
This feature is not yet implemented. Detailed instructions will be supplied as an
addendum when the full implementation is available.
40
Software Section
Help menu
The Help option in the menu bar only displays the About dialogue - the help
screens are all context-sensitive and are displayed by hitting the F1 key. The
resulting help page will apply only to the currently open property page.
Edition 1.06
Symicron 1998
41
Software Section
42
Software Section
Around the perimeter of the BRIC you will see graphics depicting one Network
and one Computer - these represent the ports available on the module. In this
instance there is one serial connection for data communications (S0), and One LAN
connection (L0). If you double-click on any of the surrounding icons, the action
produces a child window in which you would enter the configuration parameters.
To see how it works, double-click the icon labelled L0.
? This window can also be selected from the menu bar by pulling down the
Devices heading and clicking L0.
You dont need to do anything more at the moment because the parameters
themselves will described in detail later.
Edition 1.06
Click either the OK button or the CANCEL button to close the child
window.
Symicron 1998
43
Software Section
? In normal circumstances you would click the OK button to save the details
you entered, or the CANCEL button to abort the entry without saving any
changes. For this demonstration, we have not entered anything so it
doesnt matter which button is clicked.
44
Edition 1.06
Symicron 1998
45
? All configuration files have a BRC extension so you can easily recognise
them if you maintain several different configurations.
Click OK
? You will only need to supply a name for the file when it is a completely
new configuration; if you have opened an existing file for amendment, the
Save command will overwrite the previous version.
The Save command can be exercised after you have set up each device. It adds a
little time to the process but can prevent considerable heartache (and bad language)
if your local electricity company decide to turn off the power, or if the gentleman
working in the digger outside happens to drag the bucket through the mains supply.
Once the file has a name, you can save it quickly by clicking the Save icon in the
button bar.
Amending existing configurations
If you need to change a configuration at any stage, you can either call up the file
from disk or read it from the BRIC. Amendments are made in the same way as new
entries, and can be saved and passed back to the BRIC on completion.
Future implementations
As you work through the settings you will observe that some options and property
pages are not available and are greyed out. These have mainly been provided to
allow for future enhancements to the software and are not documented in this
version of the manual.
46
When you first display the Port Settings dialogue box, the COM port setting will
show None and needs to be changed to indicate the port you are using. You can
either pull down the list box and select from COM1 through to COM4, or you can
Click the Search button to initiate the autosearch feature. In this case the software
will examine each serial port on your system to determine where the BRIC is
connected.
Edition 1.06
Symicron 1998
47
? The BRIC must be installed and connected to the PC for the autosearch
feature to work properly. If no connection is found, a warning dialogue
will be displayed. Please note, however, that the autosearch feature will
not function correctly if the interface speeds on your PC are set differently
from those in the configuration window.
You next have to configure the individual settings for your serial interface if they
are different from the default settings shown in the dialogue window. The standard
settings are:
9600 Baud, no parity, no handshake, 8 data bits and one stop bit.
You can view the settings for your serial port by using the Windows control panel
(Ports in 3.xx or Start / settings / control panel / system / device manager /
ports / properties in Windows 95). If your PCs settings disagree with the ones
shown in the dialogue box, correct them by clicking the appropriate radio buttons.
? If no BRIC is attached, the software will still make a check, and will
report that connection was not made. No harm will be done by this routine
but the software will go into off-line mode if communication cannot be
established with the BRIC.
48
Remote configuration
In normal circumstances you will usually configure only the BRIC attached to the
COM port on your own PC but this option allows you also to configure BRICs
attached either:
This produces the configuration dialogue window shown in the next illustration.
? The Local radio button will always be checked by default when you start
the configuration software as most operations will be performed on the
local BRIC.
Edition 1.06
Symicron 1998
49
To communicate with any BRIC other than the local device you must click the
appropriate mutually-exclusive radio button and then enter the required parameters
described below:
Asynchronous Remote - The only parameter required for connecting to a remote
BRIC is the ISDN number that must be dialled to reach it.
TCP/IP - When you want to configure another BRIC, on a remote LAN connected
via the ISDN, you must enter its IP address in the edit boxes provided.
Whichever option you choose, your PC can communicate with the remote BRIC as
soon as you select either the Read from BRIC or Write to BRIC option.
In the case of async remote connection, the ISDN number will be dialled
automatically, the selected action will be performed, and a progress dialogue box
will appear. The line will be cleared automatically as soon as the operation has
been completed. If the call fails, or the remote BRIC is already being configured
by another computer, an appropriate error message will be displayed.
A TCP/IP connection will be notified to you either as satisfactory or failed
through a message dialogue. A failed connection may result when the BRIC is
already being configured by another computer or when the LAN is very busy. Of
course it may be due to the incorrect IP address being entered!
Time -out - The BRIC response Time-out defaults to 400 milliseconds, i.e. it will
wait 400ms for a response from the remote BRIC before it disconnects. In most
cases this setting will be adequate but if you experience time-out errors, such as
you might with a TCP/IP connection, you can increase this setting slightly up to a
maximum value of 4000 milliseconds.
The procedures described above can be very useful for trouble shooting purposes.
For example, you could enter the ISDN Number for a remote BRIC, read its
configuration into your own PC, make the necessary changes, then write the
updated configuration parameters back to the remote BRIC. The system would
generate one ISDN call for the read option and one for the write operation.
50
Edition 1.06
This option will show all details of every logged call (ISDN, PPP, PAP, LCP etc)
This option will show call success or failure and the duration of the call.
This option will show call success or failure but has the added advantage of giving
reasons by way of termination codes.
Symicron 1998
51
Serial device
The serial port is depicted by a computer icon, and is used to represent the Remote
Access Routers serial interface.
The device name is prefixed with an S and is numbered from zero. Only one
serial interface is provided on the Router.
The device is configured using the screen illustrated below.
Hayes Modes
52
F If you plan to change settings on other pages, the default box should
be unchecked.
Hayes Serial
Edition 1.06
Symicron 1998
53
Hayes Controls
54
DTR ON to OFF resets interface: DTR drop causes the Terminal Adapter
to reset if an ATZ command had been issued. The TA will on reset after
releasing the connection. This may take up to 20 seconds.
DCD Control
On Always in synchronous mode: DCD is always ON in &Q0 mode.
DCD is on when connected in &Q1 and &Q2 modes.
On when connected: DCD is on when connected.
CTS Control
CTS follows RTS after delay: CTS follows RTS after a delay set by S26
RTS ignored CTS asserted when connected: RTS is ignored; CTS is
asserted when connected.
RTS to CTS delay: This register holds the time delay, in 1/100th of a
second, of the Terminal Adapter turning CTS ON after detecting an OFF to
ON transition on RTS when set in AT&R0 and in synchronous mode. (&Q1
or &Q2).
DSR Control
ON always while TA connected: Forces DSR to remain ON at all times
while the Terminal Adapter is powered on.
ON only while TA connected: DSR is on only when the Terminal Adapter
is connected. In this mode DSR is performing the function of DCD. The
DCD signal is not affected in any way.
? The Terminal Adapter (TA) referred to in the preceding text is the Remote
Access Router.
Edition 1.06
Symicron 1998
55
Hayes Calls
On this page you can set the modem to answer incoming calls automatically. When
the box is checked, you can then enter the ring count which the modem will use to
hook the line. The default if no figure is entered will be the third ring but this can
be changed to suit your requirements with a maximum of 255.
If the calling modem generates an ATDZ signal it tells the receiving modem to dial
the remote telephone number that you enter in the panel.
56
Hayes Characters
This screen allows to change settings for serial ports operating in Hayes mode.
The Escape Character you wish to use can be selected from the pick list if the
default needs to be changed. The value in the panel below (Escape Guard Time)
indicates the time lapse surrounding the Escape character before it accepted as
valid.
The three panels on the right all have pick lists which allow you to change the
characters used for Carriage Return (CR), Line Feed (LF) and Backspace (BS).
Edition 1.06
Symicron 1998
57
58
Select File, Save from the menu bar or click the Save icon
Edition 1.06
Symicron 1998
59
60
In the menu bar click on File and then on Read from BRIC.
This will automatically enter the IP address for the Remote Access Router in the
Router Port Settings screen.
When the L0 icon is double-clicked, the Router Port Settings window will
appear:
Edition 1.06
Symicron 1998
61
General
Enter the identification name for the BRIC in the System Name box.
? This is the name that identifies the equipment to other gateways. The name
is used on an end-to-end basis when connections with remote routers are
being established
62
If there are no other gateways on the LAN, and the machines on the LAN support
Routed, set RIP to OUT. This will allow the machines to sense the Ethernet
BRICs presence, and the connection routes, dynamically, otherwise the routing
tables will need to manually set up.
? In order to co-exist and operate with other gateways on the local LAN,
RIP usage should be set to ON. If there are no other gateways, setting RIP
usage to OUT will broadcast all routes the gateway recognises.
System
? The Remote Access Router will always respond to ARP requests from the
local LAN for its Ethernet address.
Edition 1.06
Symicron 1998
63
ARP usage comes into effect when a host broadcasts an ARP request for its
destination ethernet address which require routing via a BRIC gateway. The
gateway BRIC will respond with its own MAC address if it knows how to get to
the required destination.
? The IP address must be unique, and must fit into the architecture of your
local LAN. Each of the first four address blocks should be entered as a
decimal value between 0 and 255. The netmask, entered in the fifth block,
should be set to the value used on the local LAN. The table below shows
examples for various netmask arrangements.
NETMASK
BLOCK ARRANGEMENTS
16
First two blocks are the network, followed by the host address
24
First three blocks are the network, followed by the host address
32
64
The User Profile pages should have Advertise set to YES, and the Metric set to
the appropriate value (add 1 for every gateway, i.e., 2 if you are calling another
gateway). Both of these options can be found under the advanced options tab.
Edition 1.06
Symicron 1998
65
Click the tab labelled User Profile to display the relevant property page then
complete the fields as shown below.
If you are amending an existing record, you can select the remote systems name
from the pick list in the Name panel.
66
Enter the name of the remote system in the small dialogue box that appears
? The profile name should be the name of the remote system. This is used to
map the name of the remote gateway and validate incoming calls.
click OK to close the dialogue window and return to the main page.
Select the correct Encapsulation type for your connection, PPP, or MPPP.
? The Remote Access Router always requests a PAP password from all
incoming calls and enables a connection profile to be located. Setting
PAP to YES also enables password control for outgoing calls.
Complete the PAP IN field with the password which the remote system
must supply before it can establish calls to the Remote Access Router.
Edition 1.06
Symicron 1998
67
Complete the PAP OUT field with the password which is passed to the
remote router when the BRIC attempts to establish connection. It must
exactly match the password configured on the remote system otherwise
the connection will fail. The system name must also match the one
specified by, for example, your internet provider.
68
Edition 1.06
Parameter
Notes
Start Channels
Min. Channels
Max. Channels
Channel Utilisation
This setting determines the level of usage at which the BRIC will
increrase or decrease the bandwidth by choosing the channels to
use. The range can be anything from 1 to 100% and the default is
70%.
Dynamic Algorithm
Add Channel
Persistence
This setting is used to set the delay (in seconds) before the channel
allocation is increased once the utilisation threshold has been
exceeded. The range is from 1 to 255 seconds and the default is 10.
Remove Channel
Persistence
History Period
This is the period (in seconds) that the BRIC will use to establish
the history of line usage on which the calculations for bandwidth
changes are made. The range is between 1 and 300 seconds and
the default is 30.
Symicron 1998
69
This dialogue box will appear when you click the Advanced button. It enables you
to set Yes or No parameters for:
Advertising (the route is broadcast using RIP) - Advertise the route to this
destination in RIP packets.
? The Yes/No toggles are all activated from the respective pick lists.
The other panels allow you to enter figures for:
Time-out
Enter a figure to be used for determining how much inactivity should be allowed
before the connection is broken. This is measured in seconds.
70
MTU
The Maximum Transmission Unit signifies the size of the largest packet that the
system can transfer.
? Use the default value of 1524 when connecting to Ascend Routers and
1500 when connecting to CISCO Routers. To avoid fragmentation of
datagrams, do NOT use smaller values unless specifically requested.
Metric
The metric setting indicates the number of gateways to the final destination.
? It would only be necessary to change this figure if you had more than one
route
Single IP Working
This option selects the configuration option for single IP working. The default
value is NO and should be left as such unless you intend to configure for single IP
working. If you do please consult the next section.
Adding details of new locations, new remote LANs can be dynamically
programmed into the BRIC system at any time. You merely load the configuration
file, select the Remote Access Routers LAN device and enter the new details in
the User Profile property page. Then save the file and write the new configuration
to the BRIC. The system can accept up to 64 separate locations.
Dial Back
This option selects the Dial Back facility either on or off. This facility enables the
Remote Access Router to dial a default route when certain conditions are met.
The conditions for a Dial Back call are specified in the configuration. The user
must first set a default route. When Dial Back is ON every time a call is made to
the BRIC it is rejected. The BRIC will then dial the default route and establish a
connection.
Incoming Call Address
This Addressing service is only necessary when configuring for Single IP working.
This address allows the system to store one incoming call address even though
Single IP Working does not allow the functionality of incoming calls.
Edition 1.06
Symicron 1998
71
72
Enter the address to be used for the Remote Access Router when the
above dialogue box appears
Edition 1.06
Symicron 1998
73
74
In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router
Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed
Edition 1.06
Symicron 1998
75
76
In the Add User dialogue box enter a new name for the remote connection.
? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.
Edition 1.06
Symicron 1998
77
78
Click O.K.
Set the Protocol drop down box to the protocol you wish to use.
In the correct In and Out field type the password that enables you to
access your remote location.
F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.
Edition 1.06
Click O.K.
Symicron 1998
79
Ensure that you are in the Router Port Settings window. If you are not then:
80
Select the User Profile property page and locate the BRICs answer
profile. It is labelled Answer in the Name: option box, click on it.
F You must ensure that at this stage the Remote Address and the Local
Address fields remain set at 0.0.0.0 and that the netmask in the
Remote Address field is set to 0.
Edition 1.06
Symicron 1998
81
82
Click O.K.
Edition 1.06
Click O.K.
Symicron 1998
83
Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.
Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.
84
Edition 1.06
Symicron 1998
85
Enter the address to be used for the Remote Access Router when the
above dialogue box appears
86
Edition 1.06
In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router
Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed
Symicron 1998
87
88
In the Add User dialogue box enter a new name for the remote connection
Edition 1.06
Symicron 1998
89
? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.
90
Edition 1.06
Click O.K.
Symicron 1998
91
Set the Protocol drop down box to the protocol you wish to use.
In the correct In and Out field type the password that enables you to
access your remote location.
F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.
Click O.K.
92
Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.
Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.
Edition 1.06
Symicron 1998
93
94
Enter the address to be used for the Remote Access Router when the
above dialogue box appears
Edition 1.06
Symicron 1998
95
96
In the menu bar click on File and then Read From BRIC. This will
automatically enter the IP address for the Remote Access Router
Select the L0 device by double clicking its icon. The Router Port
Settings window should now be displayed
Edition 1.06
Symicron 1998
97
In the Add User dialogue box enter a new name for the remote connection
98
? This name has end to end significance only if the remote site is capable of
calling in to the router, and in this case it must match the remote router
name. If all calls are to be outgoing, the name has no end to end
significance.
Edition 1.06
Symicron 1998
99
100
Click O.K.
Set the Protocol drop down box to the protocol you wish to use.
In the correct In and Out field type the password that enables you to
access your remote location.
F You must make sure that this password is correct in typography and
case otherwise it will not be accepted by the remote site.
Edition 1.06
Click O.K.
Symicron 1998
101
Ensure that you are in the Router Port Settings window. If you are not then:
102
Select the User Profile property page and locate the BRICs answer
profile. It is labelled Answer in the Name: option box, click on it.
F You must ensure that at this stage the Remote Address and the Local
Address fields remain set at 0.0.0.0 and that the netmask in the
Remote Address field is set to 0.
Edition 1.06
Symicron 1998
103
104
Click O.K.
Edition 1.06
Click O.K.
Symicron 1998
105
Select the Save option. This allows you to save the configuration to a local
file. Enter the name of the file, or use the default name.
Select the Write to BRIC option. This will update the configuration to the
BRIC, and activate it.
106
Password
Clearly, the System Administrator will wish to protect the configuration settings
from unauthorised alteration, and this is made possible by the fact that the BRIC
itself can be programmed with a password.
Select Set Password from the System menu, or click the PWD icon in the
tool bar.
Notes:
To ensure that entries are not observed by others, only asterisks will appear
in the panels whatever you enter at the keyboard.
The current password must be the same as the last one written to the BRIC.
The entries in the second and third fields must be identical before they will
be accepted.
Edition 1.06
Symicron 1998
107
F If you lose the password, you will NOT be able to gain access to the
BRIC!
When you click the OK button, the new password will be programmed
immediately into the BRIC
The first two columns in the log are of no real value to you but these are followed
by the time in hours:minutes:seconds, i.e. 07:44:38.850 in the first line, and a
report of the logged action.
108
You can obtain help to interpret some of the call log information by referring to the
table entitled Common causes for call termination on page 129. For example, the
first line in the illustration shows ISDN Release received Reason = ; 16 and the
figure 16, when cross referenced in the table, indicates Normal Call Clearing.
? When you view the call log of a BRIC accessed via an async Remote
connection, you should disregard the details of the last call in the display
as this will be the one used to establish the connection while reading the
call log from the BRIC.
The dialogue window has three option buttons:
By choosing one of the mutually exclusive radio buttons you can select between
Manual or Automatic refresh. If you click Automatic you need to enter the
period at which the refresh will take place. The allowable range is between 1 and
30 minutes.
When you have made your choice, click the OK button to return to the previous
dialogue window.
REFRESH NOW. This button is the manual part of the operation and will
update the display with any new calls that have been made or received since
the call log information was last retrieved.
Edition 1.06
Symicron 1998
109
? In manual mode the display will only be updated when the Refresh Now
button is clicked; in Automatic mode, the display will be updated
automatically at the regular intervals you have specified in the mode
settings box.
F If a password has been set on the BRIC, you will be prompted for it
every time the display is to be refreshed. This is necessary because the
connection to the BRIC is broken after every call logging data read. If
you decide to use automatic mode, and a password has been set on the
target BRIC, it is best to disable the password while monitoring the
call log.
Tip for printing the call log information:
It is not possible to print the call logging information or save it directly to a file. If
you think the information will be useful, any text in the edit box can be selected in
the usual windows manner, i.e. by clicking the start point and using the TAB key
to highlight the text you require, or by clicking and dragging with the mouse. You
can then copy it to the windows Clipboard (CTRL-C) and paste it to another
application, such as notepad, from where it can be printed or saved to disk.
110
The complete instruction set will be passed to the BRIC and will remain in situ
until you make any changes to the configuration file. If so, you will need to make
your amendments or additions, and then repeat the instructions above to reprogram
the BRICs firmware.
? To ensure that the same configuration is saved to disk at the same time,
you should also:
Select SAVE
Remember that you can configure the software to read the BRICs current settings
each time the configurator is loaded, or you can read the configuration file from
disk. If you have more than one configuration, the relevant file can be loaded from
disk and passed to the BRIC to supersede the current settings.
Edition 1.06
Symicron 1998
111
select the Download BRIC Software option from the File menu
This will produce a warning that the update should only be attempted on the advice
of the Symicron customer support group.
If you are sure that you want to proceed, click the YES button, otherwise click the
NO button to abort the operation safely before any changes are made.
F Once the download process starts, the existing software in the BRIC
will be overwritten. It is not possible to return to the earlier version
unless you have the previous update disk.
The next part of the routine asks you to specify where the DOS downloader file SBRICLD.EXE - can be located. This will normally be the floppy disk on which
the update was supplied and the dialogue box will assume this can be found in
drive A: in the SYMICRON/SEG path.
112
If you can not find the file then use the BROWSE button to locate it and follow
the on screen instructions:
Edition 1.06
click OK.
Symicron 1998
113
A check will be made to ensure that the SBRICLD.EXE actually resides in the
chosen directory and a warning will be issued if it can not be located.
If the file is on the floppy disk, it will be transferred automatically to a
sub-directory called DOWNLOAD which will be created below the program
directory. The process of writing the new software to the BRIC will then
commence but the BRIC cannot be used whilst the download is in progress.
When the download is complete you should power down the system, wait for
about ten seconds, then reapply the power to use the new software.
114
Operational Section
Operational Section
Interpreting LED codes
The LED on the front panel of each functional unit can display three separate
colours - RED, GREEN or ORANGE. The are interpreted as follows:
Green
Green/Orange
Orange/Green
Red
Red/Green
? If you are using a PC, rather than a serial terminal, you must use suitable
software such as TERMINAL.EXE to carry out the following tests.
Before testing, please ensure that identical COM port settings are configured on
both the terminal (PC) and the BRIC. The factory default is 9600 baud, 8 data bits,
no parity, 1 stop bit.
To make a test call, type the Hayes command strings shown in the first column at
the keyboard:
Edition 1.06
Symicron 1998
115
Operational Section
Command
Explanation
Response
Explanation
AT
OK
Connection working
correctly
ATD <#>
CONNECT
Call established
NO DIAL TONE,
NO
CONNECTION,
BUSY or NO
ANSWER
Call failed
+++
(none)
ATH
OK
Line disconnected
116
Operational Section
Edition 1.06
Symicron 1998
117
Equipment required
? If you are using a PC equipped with Windows, you will find that all
current versions of windows have an emulator program called
TERMINAL.EXE which can be loaded from the RUN command line.
118
The following tables show firstly the AT commands, grouped together in task
sequence; then the response message code references; and, finally, details of each
of the S registers.
AT commands
? All the commands that follow are shown in their full format - the AT prefix
has been included for clarity and the whole command should be typed as
shown, before pressing the enter key. Optional commands with suffixes
are shown in bolder text; default settings (where applicable) are shown in
italics.
? If the BRIC Response column contains asterisks, please refer to the notes
at the end of this section..
Testing the connection
The factory default for the serial interface is 9600 baud, 8 data bits, one stop bit
with no parity. Before you carry out the following test, you should establish that
your terminal software is set to the same values.
Edition 1.06
Basic
command
BRIC
response
AT
ATTENTION
This command (followed by a carriage return) will
return the OK message if satisfactory communication is
established with the BRIC. It is a good practice to use
this command as your first check.
If unusual characters appear on the screen, check that
the baud rate setting are correct for your serial ports and
your terminal software. They must be identical in each
case.
OK
Symicron 1998
119
BRIC
Response
ATE
ECHO CONTROL
The ATE command controls character display on the
screen when the Terminal Adapter is in command mode.
ATE1: Typed characters appear on the display.
ATE0: Echo is disabled - no typed characters are
displayed.
The default is ATE1
OK
ATQ
MESSAGE CONTROL
This command is used to switch response messages on
or off.
ATQ0: Messages will be displayed.
ATQ1: Messages will not be displayed.
The default is ATQ0
OK if
message
enabled,
otherwise
nothing
ATV
OK or 0 in
numeric
mode
*
AT&M
OPERATIONAL MODE
This command is used to switch between asynchronous
mode and the alternative synchronous modes of
operation.
AT&M0: Fully asynchronous mode.
AT&M1: Asynchronous call setup with synchronous
data transfer.
AT&M2: Asynchronous off-line; synchronous on-line.
The default is AT&M0
OK
120
Basic
command
BRIC
Response
AT&Q
OK
Edition 1.06
Basic
command
BRIC
Response
AT&B
OK
Symicron 1998
121
BRIC
Response
AT&C
OK
AT&D
OK
122
OK
Basic
command
BRIC
Response
AT&S
OK
Edition 1.06
Basic
command
BRIC
Response
ATD
DIAL A NUMBER
This command will instruct the terminal adapter to dial
any valid telephone number suffixed to the command.
For example, ATD 01818575577.
Hayes commands also allow certain other character to
be introduced before the number to be dialled but these
are implemented only in dummy form and have no
actual functionality. For example you could enter
ATDT 01818575577 (where the second T indicates that
tone dialling is to be used) but the BRIC system only
uses tone dialling so the T is redundant and ignored. For
this reason, a P (included to indicate Pulse dialling)
would also be accepted but ignored.
**
ATDL
Symicron 1998
**
123
Basic
command
BRIC
Response
ATDS
**
ATD#
**
ATA
ANSWER
This command tells the BRIC to answer an incoming
call.
The BRIC will pick up the ringing line and on
establishing a connection will display a CONNECT
message. If a connection is not established the NO
CARRIER message will be returned.
OK
ATH
124
***
HANG UP
When on-line and in command mode, this command can
be used to hang up the terminal adapter.
The BRIC must be returned from the data state to the
command mode by sending the string +++ before
sending the command ATH
Configuration options
Edition 1.06
Basic
command
BRIC
Response
ATS
OK is set,
otherwise
display of
contents of
register.
AT&Z
OK
AT&V
As left but
with
applicable
register
numbers and
contents.
AT&W
OK
Symicron 1998
****
125
Basic
command
BRIC
Response
ATZ
RESET
ATZ will reset the BRICs settings to the standard
Hayes defaults shown in previous tables.
OK
AT&F
OK
Other options
Basic
command
BRIC
Response
ATI
IDENTIFY
Returns information about the software version
See left
Repeating a command
Notes
126
Basic
command
BRIC
Response
A/
Depends on
the last
command.
**
Edition 1.06
If the response message format is set to give a numeric code, rather than a word,
the code will overwrite the originally typed command and may be misleading if the
number is shorter than the command. For example, the numeric code for OK is 0
but when it overwrites a typed AT instruction the response will appear as 0T (the 0
having overwritten the A).
Dialling command responses will vary according to the conditions encountered
on-line. The messages may be CONNECT, BUSY or NO CARRIER.
***
When set to auto-answer mode, there will be a initial OK response to signify that
the command has been accepted, but this will change to RING when the call is
identified followed by a CONNECT message when connected.
****
All register content numbers are padded out to three digits so, for example, 1 will
display as 001.
Symicron 1998
127
128
Number
Word
Explanation
OK
Command executed
CONNECT
Connection established
RING
NO CARRIER
ERROR
CONNECT 1200
Connection at 1200bps
BUSY
No available channel
10
CONNECT 2400
Connection at 2400bps
11
CONNECT 4800
Connection at 4800bps
12
CONNECT 9600
Connection at 9600bps
14
CONNECT 19200
Connection at 19200bps
28
CONNECT 38400
Connection at 38400bps
100
CONNECT 48000
Connection at 48000bps
101
CONNECT 56000
Connection at 56000bps
102
CONNECT 64000
Connection at 64000bps
Edition 1.06
Code
Cause
Note
Unallocated(unassigned) number
No route to destination
Channel unacceptable
16
17
User busy
18
No user responding
19
21
Call rejected
22
Number changed
26
27
28
29
Facility rejected
30
31
Normal unspecified
34
No circuit/channel available
38
41
Temporary failure
42
Symicron 1998
129
Code
Cause
43
44
47
Resources unavailable/unspecified
49
50
57
58
63
65
66
69
70
79
81
82
83
84
85
No call Suspended
86
88
Incompatible destination
91
95
96
97
130
Notes
**
Code
Cause
Note
98
99
100
101
102
111
127
Interworking, unspecified
Notes:
*
**
Edition 1.06
Symicron 1998
131
The S Registers
The S Registers
The S registers in the BRICs non-volatile memory are used to store values
which represent various operating characteristics of the BRIC.
The existing contents of any register can be viewed using the Hayes ATSn?
command, where n is the required S register number.
New values can be entered into any valid S register with the ATSn =v
command, where n is the register number and v is the new decimal value.
The following tables show you what each register does, and the bandwidth of
acceptable values.
Standard registers
? All register values are padded out with three digits so 0 will appear as
000;43 will show as 043, etc.
132
Register
Number
Default
value
Maximum
range
0 to 255
RING COUNT
This register counts the number of times that the
phone rings before it is answered. The counter
resets to zero when the call finishes.
0 to 255
43
0 to 127
13
0 to 127
Edition 1.06
Register
number
Default
value
Maximum
range
10
0 to 127
BACKSPACE CHARACTER
This register holds the ASCII value of the backspace
character. When the value stored in this register is
received by the terminal adapter in command mode,
the terminal adapter will echo the character back to
the terminal followed by a space character and
another backspace character. This will normally
appear on the display as a backspacing cursor
movement, a space written over the incorrect
character, and then another backspacing movement.
0 to 32 or
127
10
100
1 to 255
12
50
20 to 255
Symicron 1998
133
134
The S Registers
Register
number
Default
value
Maximum
range
21
ASYNCHRONOUS PARITY
The value entered in this register determines the type
of parity checking to be used according to the values
shown below:0=None
1=Space
2=Odd
3=Even
4=Mark
0 to 4
22
0 or 1
23
1 to 7
24
0 or 1
25
DTR DELAY
This register is used to set the minimum period (in
1/100ths of a second) that DTR must be dropped
before it is recognised as a valid transition.
0 to 255
Edition 1.06
Register
number
Default
value
Maximum
range
26
0 to 255
27
10
1 to 10
Symicron 1998
135
100
101
TERMINAL SUB-ADDRESS
When a string is programmed into this register, any string presented in an incoming call with
Call Party Sub-addressing information present will be checked against this register. This will be
used for filtering the call on sub-addressing. If the register is empty, or there is no information
presented by the network, the incoming call will be accepted.
102
103
104
136
Register
number
105
106
107
110
111*
112*
Edition 1.06
Symicron 1998
137
Register
number
113
114*
115*
116
INCOMING DISPLAY
This register contains the display string that was received from the network
with the last incoming message. This includes call progress and error
information intended for display on the terminal.
120
121
? * Registers marked with an asterisk (S111, 112, 114 & 115) are not yet
implemented but will be usable at a later date.
138
F Both V.25bis and X.25 modes are only supported in OEM releases of
the software.
Initiating V.25bis mode
V.25 bis mode is called from the Hayes command line after first selecting the
ISDN channel to be used, and then setting the synchronous data transfer rate for
V.110 operation.
These changes are made by altering the contents of two S registers with the ATS
command.
The V.110 rate is set by changing the contents of register 27 to a value of 9, i.e.
type ATS27=9 at the command line. This seta the synchronous baud rate to 56000
bits per second.
The B channel to be used for calls is set by changing register 121 to either 1 or 2,
i.e. by typing ATS121=1 will direct all communications to B1 channel.
The final command switches the BRIC to V.25bis mode. To do this enter AT&Q9
at the command line.
The response to all three commands should be the standard OK, if everything is
working properly.
Edition 1.06
Symicron 1998
139
140
Edition 1.06
Symicron 1998
141
TPAD Overview
TPAD Overview
The TPAD (Transaction Packet Assembly / Disassembly) network service was
designed to allow small messages to be exchanged over X.25 networks, between a
large number of user sites and a central host site. It was conceived to provide a
secure communications medium for credit card authorisation.
The aim of this next section is to enable you to configure the Router for use with
ACKs credit card authorisation software.
ATC
GO X25LINK
T2 B1=0
T2 B2=0
GO BCC
SERIAL S0
EXIT
The exit command will return you to Hayes mode. Next you need to set the Baud
rate, Parity and data bit settings using Hayes commands. Type:
ATS21=3S23=5S24=1&W
This command string sets the S registers, 21, Async Parity to Even, 23, Async Data
Rate to 9600bps and 24, Async Data Bits to 7. The &W command simply writes
the changes to the Router.
142
ECPCFG
Press the [Insert] key. This will open a new port screen with fields that
you can customise.
Enter the PORT NAME. You must specify this name yourself, e.g. You
could use SYMICRON BRIC as a valid port name.
Set the BPA and IRQ based on the settings displayed in the following
table and on the COM port your PC will use for communications.
BPA to set
IRQ to set
COM 1
3F8
COM 2
2F8
COM 3
3E8
COM 4
2E8
F It is critical at this stage that you ensure that the BAUD RATE is set
to 9600bps, PARITY is even, DATA BITS is set to 7 and there is 1
STOP BIT.
Edition 1.06
Symicron 1998
143
TPAD Overview
Set OK to OK
Press the [Esc] key to exit the Ports Screen. You will be prompted to save
the port profile. Press the [Y] key and hit [Enter], this will save your port
profile.
144
Press the [Insert] key. This will display a new profile page.
Toggle the DIAL 1 TYPE field to Standard PAD by hitting the [Space]
bar.
Toggle the PORT NAME field to the port name you specified in your
port profile by hitting the [Space] bar.
Enter the Primary ISDN number for your authorisation centre in the
NUMBER field.
Enter the X.25 NUA(Network User Address) of your centre into the NUA
field.
Toggle the DIAL 2 TYPE field to Standard PAD by hitting the [Space]
bar.
Toggle the PORT NAME field to the port name you specified in your
port profile by hitting the [Space] bar.
Enter the X.25 NUA(Network User Address) of your centre into the NUA
field.
Press the [Esc] key. You will be prompted to save your site profile
changes. To save press the [Y] key and hit [Enter].
ACP
ECP
OATERM -f
Edition 1.06
Symicron 1998
145
The existing contents of any register can be viewed using the Hayes ATSn?
command, where n is the required S register number.
New values can be entered into any valid S register with the ATSn =v
command, where n is the register number and v is the new decimal value.
The following tables show you what each new register does, and its required
setting.
146
Register
Number
Default
value
Required
setting
61
200
30
30
31
35
20
135
Unique 8
character
string
ATS30=30
ATS31=0
ATS6=0
ATE0
ATSX0
AT&Q0
Sets the operating mode to Asynchronous on and off-line.V120 DTR dialling can
only be enabled in this mode.
ATS23=6
Edition 1.06
Symicron 1998
147
ATS135=20256000
( This is an
example terminal
ID only)
ATS35=20
Sets the time between DTR dropped and call clear to 20 seconds.
AT&Z0={ISDN
Number}
This sets up the first ISDN number for the BRIC to dial where {ISDN Number} =
the ISDN number of your credit authorisation company.
AT&Z1={ISDN
Number}
This sets up the secondary ISDN number for the BRIC to dial where {ISDN
Number} = the secondary ISDN number of your credit authorisation company.
AT&W
F Once you have set these parameters remotely they become the system
default. If you wish to set them locally to a different configuration
these setting will only last until a reboot occurs, when the parameters
will reset to the remotely entered values.
In the following example we will take you through remote configuration of a
BRIC. All of the following commands are carried out from a standard
Windows(Windows 95, NT) terminal session. For details on hosting a terminal
session please consult you operating system manual.
In a Standard terminal session type:
ats7 = 0
148
ats110 = REMOTE
go exit
This will drop the connection to the remote BRIC and return you to a standard
terminal session.
This process will need to be repeated for each remote site.
Edition 1.06
Symicron 1998
149
150
Edition 1.06
Symicron 1998
151
Troubleshooting Section
Basic problems
Troubleshooting Section
Any occasional hardware-related problems you may experience usually require
little more than a check to ensure that all power and data cable connections are
sound. Operational problems, on the other hand, mostly occur when errors have
been made during the configuration procedures.
The following routines address several of the potential problems. If you work
through the appropriate steps and find that the problem still exists, you should
contact your supplier immediately.
? If you need to reinitialise the Router for any reason you should do so by
powering the system off then on again. We recommend that the OFF
phase lasts for at least five seconds to give the system a chance to
organise its internal components satisfactorily.
Basic problems
First test the ISDN connection
Confirm that the LED on the Remote Access Router is in the Green state. This
indicates that connection to the ISDN network is possible. If the LED is flashing
Red/Green a physical level problem exists. Check that the ISDN cable is correctly
plugged into the Router (right hand side RJ45 connection), and into the ISDN
termination point on the wall.
152
The transfer protocols at each end are incompatible and should be checked.
Troubleshooting Section
The ISDN connection is suspect. In this case you should check the cable and restart
the BRIC.
Edition 1.06
Symicron 1998
153
Troubleshooting Section
Check that the LAN cable is correctly plugged into the Remote Access Router.
Turn the power supply to the Router off and then on again to ensure that the
correct interface is being used.
Ping yourself on your local IP address. If this doesnt work, check that TCP/IP is
running on the machine.
Ping the Remote Access Routers LAN IP address. If this doesnt work, check the
IP address and netmask assigned to the BRIC.
Repeat the ping test. If this still fails, use a network utility such as NETSTAT to
ascertain that a route to the Ethernet interface has been correctly located.
If you are still not connected, recheck the LAN cabling and the addressing
mechanisms.
154
Confirm that the ISDN line is working properly, see page 146 .
If the above test is unsuccessful, check that the ISDN cable is correctly plugged
into its socket.
Check that the ISDN cable is connected to the ISDN port of the Remote Access
Router.
Troubleshooting Section
Edition 1.06
If the LED does not change from Green to Orange, you will know that no call has
been attempted. In this instance you should check that the IP address/netmask for
the remote host is correct.
If the call does not immediately disconnect, but no data is passed you should check
the IP address of the remote system and ensure that the routing procedure at the
remote location is set to allow messages to be returned correctly to the local site.
Symicron 1998
155
Troubleshooting Section
Further assistance
Further assistance
These routines should help you to identify most of the problems you are likely to
encounter. If they do not provide a cure, you should contact our Technical Support
line by any of the means below:
Telephone:
Fax:
You can now E-mail our Technical Support Group at the following address:
support@symicron.com
and of course you can write to us at:
Symicron Computer Communications Limited
Technical Support Group
Green Lane Business Park
238 Green Lane
Eltham
SE9 3TL
156
Glossary
Glossary
Hacking through the jargon
Almost every industry nurtures its own form of jargon - especially those involved
in computing and communications. In the last decade, more people have achieved
higher technical literacy with the introduction of computer systems at school, at
work, and at home so that terms like RAM are now readily recognised. But even
so, it is a popular misconception that everyone now uses acronyms and
abbreviations in place of their native tongue and though some may speak the
jargon, there is no guarantee that they actually know what it means.
The aim of the writer is to translate the technicalities into a common language that
can be read and understood by the average person - technical or non-technical - but
even the most careful writer can become embroiled in industrial slang and commit
it to paper either by accident, or because there is no other suitable way to explain it.
The aim of this section is to bring all such expressions together in one quick
reference area so that readers requiring a better understanding can add competently
to their knowledge base.
Analogue
ARP
Asynchronous
transmission
B Channel
Baud
Edition 1.06
The use of electrical signals to carry voice or data from one point to another.
Address Resolution Protocol - the translation of IP addresses to Ethernet addresses.
A method of data transmission where the periods between transmitted characters
may vary in length. The receiving device is given signals (known as start and stop
bits) to indicate when a character starts and ends.
A circuit on an ISDN telephone line.
A unit of speed in data transmission usually equal to one bit per second.
Symicron 1998
157
Glossary
Bit
bps
BRIC
BT
Byte
CCITT
Check box
bits per second - the number of characters transmitted each second (kbps = one
thousand bps).
Basic Rate ISDN Concentrator.
British Telecommunications - a telephone service provider.
8 bits - one computer character or single number (0 to 9).
The international organisation that defines the standards for telephonic/telegraphic
equipment. The initials represent the French name: the English variant is
International Telegraph and Telephone Consultative Committee.
A tiny Windows panel that can be used to select or deselect an option. When
checked (selected) it will contain an X.
Child window
CLI
Call Line Identification - an ISDN security feature that allows the receiving device
to identify the caller.
Clipboard
COM
CTS
Datacomms
158
DCD
DCE
Glossary
Digital
transmission
DSR
DTE
DTR
Firmware
Handshake
Icon
IP
IPX Bridging
ISDN
Kilobit
Programming instructions that are stored in a read-only memory unit rather than
being implemented through software.
The process of establishing sound communications between two devices.
A small graphical representation of an object or device.
Internet Protocol - often used in conjunction with TCP as TCP/IP.
A method for sub-dividing and rejoining network segments.
Integrated Systems Digital Network.
Same as kbps - 1,000 bits per second.
LAN
LED
Modem
Modulator-demodulator - a device for converting data into analogue form ready for
transmission to another similar device. The receiving device carries out the reverse
procedure.
MSN
MTU
Maximum Transmission Unit - the size of the largest packet that can be
transmitted between remote LANs.
Netmask
NTU
Edition 1.06
Symicron 1998
159
Glossary
NVRAM
Parity
PC
A bit added to a binary code; used to check the integrity of a received character.
Personal computer.
PAP
May be shown as PAPIN or PAPOUT but indicates the passwords used to identify
networks at remote locations.
Ping
PPP
Protocol
PSTN
Radio button
RIP
RTS
S-bus
Serial terminal
A device with keyboard and display used for transmitting and receiving data
through a communications link. Unlike a computer, it has little or no internal
processing power.
Serial
transmission
SNMP
Stop bits
Synchronous
transmission
TA
160
Non-volatile memory, the contents of which will not be lost after power down.
Glossary
TCP
Terminal adapter
Terminal
emulation
Transformer
UTP
V.25bis
WAN
Windows
Edition 1.06
Symicron 1998
161
Glossary
162
Edition 1.06
Symicron 1998
163
164
Index
Index
A
Advertising, 70
Alarm systems, 21
Analogue telephone systems
development, 16
networks, 16
PSTN, 17
transmission frequencies, 16
B
Baud rates
definition, 156
Bit
definition, 156
BRIC system
connecting a PC for configuration purposes, 32
defined, 22
initialising (rebooting), 151
ISDN interface firmware, 45
programming LAN devices, 59
programming serial devices, 52
removing pods, 24
saving configuration, 111
Broadcasting, 70
Byte
definition, 157
C
Call connection times, 19
Call Line Identification, 157
Carriage return character, 57
Clear To Send (CTS), 55
COM port, 157
Edition 1.06
Symicron 1998
165
Index
autosearch facility, 48
default settings, 48, 115
setting the parameters, 47
Configuration parameters
amending, 46
main options, 47
overview, 45
reading from BRIC, 45, 48
saving to disk file, 45
storage, 45
Configuration Software
additional release notes, 34
COM port settings, 47
device selection, 42
installation, 33
loading for use, 34
menu bar and menu options, 38
overview, 31
screen display features, 35
tool bar and tools, 37
user interface, 42
Windows environment, 32
Windows setup options, 33
Connecting a PC to the BRIC, 32
Connecting the ISDN cable, 26
D
Data Carrier Detect (DCD), 55
Data Set Ready (DSR), 55
Data Terminal Ready (DTR), 54
Digital telephone systems, 17
networks, 18
E
Encapsulation layer, 68
Escape character, 57
Escape guard time, 57
166
Index
F
Firmware, 158
non-volatile storage memory, 45
Flow control, 54
G
Graphical user interface (GUI), 42
H
Handshaking, 158
Hardware installation
pre-requisites, 23
supplied package contents, 24
Hayes configuration
answering mode, 56
carriage return character, 57
control mode, 54
echo mode, 52
escape character, 57
interface mode, 53
line feed character, 57
response mode, 52
I
Icon, 158
Integrated Systems Digital Network, 17
advanced supplementary services, 33
Edition 1.06
Symicron 1998
167
Index
alarm systems, 21
B and D channels defined, 18
Basic Rate system, 22
benefits, 19
call connection times, 19
channels and transmission, 18
data transfer, 19
data transfer rates, 20
line sharing, 21
network termination unit (NTU), 21
reliability, 20
types of service available, 18
using multiple devices, 22
Internet Protocol (IP), 68, 158
IPX bridging, 158
ISDN Interface BRIC
connecting the ISDN cable, 26
connecting the power supply, 26
connecting the serial cable, 26
installation, 25
testing, 26
K
kbps, 158
Keyboard shortcuts, 38
Kilobit, 158
L
LAN, 158
Ethernet setup, 59
messages, 117
system name, 62
using, 117
UTP and Ethernet connections, 28
LED, 158
LED codes, 115
168
Index
M
Maximum Transmission Unit (MTU), 71, 158
Memory telephone numbers, 108, 110
Menu bar, 38
Metric setting, 71
Modems
data transfer rates, 20
definition, 158
Multiple Subscriber Numbering (MSN), 158
N
Netmask
local, 64
remote, 67
NETSTAT, 153
Network Termination Unit, 21, 159
Non-volatile memory, 45
O
Optical glass fibre cables, 17
P
PAPIN, 67
PAPOUT, 68
Parity, 159
Password control
PAPIN, 67
PAPOUT, 68
restricting BRIC configuration access, 107
Point-to-Point Protocol (PPP), 68
Public Switched Telephone Network, 17
Edition 1.06
Symicron 1998
169
Index
R
Remote Access Router
Connecting to the LAN, 28
Functions and Facilities, 27
Testing, 28
Request To Send (RTS), 55
Routing Information Protocol (RIP), 64
S
S-bus, 21
Serial devices
configuring, 52
Serial Interface
Clear To Send (CTS), 55
Data Carrier Detect (DCD), 55
Data Set Ready (DSR), 55
Data Terminal Ready (DTR), 54
Request To Send (RTS), 55
using, 115
Serial interface connection, 32
choosing a COM port, 32
port configuration, 32
Shortcuts
icons, 37
keyboard, 38
Software, 31
T
TCP/IP addressing, 64
Telephone systems
analogue, 16
digital, 17
line sharing, 21
sub-ocean cabling, 16
Telephonic devices
memory numbers, 108, 110
170
Index
W
Wide Area Networking (WAN), 160
Edition 1.06
Symicron 1998
171