i-COPS :- Digital Police Network

The police is an important component of the government machinery, neglecting modernization of

police will be perilous for the nation. Their role is to maintain law and order and to establish the
sovereignty of state. In addition to the societal problems as crime, mob, violence, civil
disturbance, terrorism, insurgency and so forth; several new forms of criminal activities like cyber
crime, international crime syndicates and internationally funded terrorism spanning continents are
emerging and this has put police force under greater pressure to improve their performance.

Police forces across the globe are being challenged to achieve many different service delivery
and modernization initiative. These include efforts to improve performance and operational
efficiency, to enable collaboration and shared services and to strengthen citizen focus.
Information is the life of any police organization; quick access to data is essential for effective
prevention, control and detection of crime and for decision making and decision support services
involved in police work.

Innovations in information technology, mobile phones and the internet are driving dramatic
changes in the way people communicate and interact. To stay relevant to the citizens and nation,
police organizations have to use the new technologies, ICT tools, business practices and
government process reengineering to add value to the traditional work they do in the physical
world. Those new and emerging Information and Communication technologies and e-gov
initiatives play a vital role in this service transformation and are key to enable more efficient
policing.

Microsoft i-COPS :- The police is an important component of the government

machinery and modernization of police is the national competitive project . i-COPS (integrated
cops) is one of high value program under our global e-gov strategy, where we streamline and
reengineer the total policing functions by utilizing technology and IT tools and provide, online web
based interaction with the citizens for speedy processing, efficiency and transparency.

Here we provide use of business applications, software and other solutions in management of
police functions as in finances, human resources, procurement, inventory, operational matters,
communications; creation and sharing of crimes and criminal databanks and also in advanced
biometrics, image processing and analysis capabilities.i-COPS also provide horizontal and
vertical linkages with other policing areas of prisons, hospitals, municipalities, judiciary, forensic
labs, crime record bureaus and other departments and agencies of federal and local government.

Police and law enforcement officers are mostly on patrol; the effectiveness of these officers
depends on their ability to access and collect accurate, up-to-the-minute intelligence so
information has to be available around the clock to mobile staff and must be able to communicate
quickly and easily with their local office and other teams. While police officers traditionally
communicate by radio and use pen and paper to record inspection details, i- COPS assist the
use of Microsoft Mobile Solutions ( Pocket PC , Tablet PC, etc ) to capture and store data and to
pass and retrieve information to a central database using XML web services. With those mobile
communications solutions, officers can have quick and easy access to information while they
remain on the beat.

i-COPS offer shared and connected operations framework to integrate police and law
enforcement agencies processes from logistics to e-mail include consolidation and standardizing
back office solutions from financial, human resource, inventory management and implementing
solutions to enable customer information sharing. Our proven solutions and technologies are
helping to create better levels of front-line citizen centric services and protection for rural and
urban communities.
In i-COPS we also assist to use IT tools, security solutions and framework in cyber crime and
cyber forensic areas because safe, secure and reliable computing and online environment is
Microsoft Public Policy Agenda. We are helping to establish cyber crime cell in the state and city
with our technology infrastructure and partner ecosystem and facilitate police forces in capacity
building exercise to tackle cyber crimes and provide cooperation to law enforcement agencies
nationally or internationally.

Benefits :- Microsoft i - Cops is the industry's only comprehensive solution set that helps
police and law enforcement agencies at all levels of government—local, city, county, state,
provincial, regional, and federal level to take a holistic, outcome-focused approach and
processes. i-COPS provide the following benefits to citizens, police and to its aministatraive
functioning

For the Citizens

• Online information on the current status of a case

• Transparency of police as a law enforcing body
• Faster grievances handling
• Instant information on crimes and criminals.
• Improved relations and continuous interactions with police
• Information of missing vehicles and persons
• Expedite the follow up on current cases

For the Police

• Facilitate faster exchange of critical information between various agencies, departments

and police stations.
• Preparing and responding to emergencies: human-made, pandemics, natural disasters,
and terrorism .
• Optimizing workforce and associated resources to handle specific case and underlying
workflow for cyber crime areas.
• Substantial reduction of paperwork
• Better use of human resources
• Ability to access valid information in minimal time
• Streamlines the police related workflow in government machinery
• Centralized database
• Higher crime detection rate
• Vertical integration of department’s hierarchical units.

Efficient Operational and Administrative Functioning

• Financial Accounting
• Personal Information Maintenance
• Intelligence
• Payroll
• Stores Management
• Budget Management/Audit
• Monitoring licenses
 • Traffic Management
• Public Grievances Redressal
• Passport and Immigration processing
• Passengers/Public Grievance handling

Architecture of i-COPS :- Policing is not the work of a single organization. Each

province or local government has its own police force, which has several wings. The federal or
national government has its own central police force. The police have to work in close co-
operation with different state, national or international agencies. Policing ultimately means dealing
with the people so interface with the people and citizen centric approach is central in the
architecture of i-COPS and has G2G, G2C, G2E, G2B components in it.Our broad
recommendations and roadmap for i-Cops are

• Single i-COPS for state wide implementation for efficient and fast integration between the
applications.
• Web enabled application for delivery of the services; FIR and complaint lodging will be
online.
• i-COPS support English and native language.
• Application should support n tier Service Oriented Architecture.
• Development of a single integrated view of Police information’s across all zones, districts,
cities and headquarters within states.
• Integration with other national or state level e-gov initiative and projects

The IT infrastructure of police is extremely vulnerable to intrusion, cracking, malware and identity
theft due to the pressures and stakes involved. Our i-COPS has very tight security and counter
intelligence measures through state of the art firewall, intrusion detection and prevention system,
antivirus and fingerprint system. We provide regular monitoring and auditing the network
performance and management of network.

Microsoft Technologies and Solutions for i-COPS :- In i-COPS we use Microsoft

landmark technology landscape and ecosystem; we offer end to end tools, products,
technologies, software stack with Microsoft People Ready Technology solutions and partner
applications to conceptualize i-COPS.. The key products for this CFA are

• Microsoft Dynamics Business Solutions -- Microsoft ERP, Business Solutions of Dynamics

is used in the management of Police operational and administrative areas as in finances,
human resources, procurement, inventory and operational and official matters,
communication, decision support system, data search and retrieval.

• Microsoft Database SQL Server – Police can use our comprehensive database platform
SQL Server that control enterprise class data management with integrated BI capabilities
and tools. Its database engine provide more secure, reliable storage for both relational
and structured data, even it is of residents or migrants databanks, database about
criminal and antisocial element / groups, databanks of fingerprints, photographs, DNA,
IRIS, palm prints, footprints and voice.

• Microsoft Desktop and Unified Communication Tools— Microsoft Desktop and Unified
Communication tools use the power of software to automate information workflow and to
deliver complete communications – messaging, voice and audio across the applications
and devices that Police use every day. Police force can integrate the experience
associated with telephone calls, voice mail, conferencing into the work they do on
computers – documents, spreadsheets, instant messaging, e-mail and calendars.
 • Microsoft Developer Tools – Microsoft provide the most productive Visual Studio
development environment and .Net framework to develop interagency applications for
police those can be easily integrated with Dynamics brand ERP and other software
solutions. The Microsoft .NET Framework is based on support for XML and XML web
services and creates small building-block applications that connect with each other and
with other larger applications over the Internet. For example, to help police investigations,
a web service can be deployed to gather intelligence from different databases containing
forensic evidence. An existing command and control application could for example, use a
web service to call up a face recognition system integrated with a digital photo library.
This is a potentially powerful tool for police officer who is confronted with suspect and
needs an instant identity check.

• Windows Platform :- The whole i- COPS initiative is built on Microsoft very secure,
reliable, scalable and most productive Windows platform fully integrated with Microsoft full
product portfolio and software solutions stack. It offer the most secure and reliable
computing platform. Police organizations can build a very secure IT infrastructure for
enhanced communications and collaboration to build applications on top of Windows.

• Microsoft Citizen Services Platform :- Citizen Service Platform is one of the key products
and solutions offered by Microsoft Public Group which ensure effective, transparent,
efficient citizen centric services reach the entire constituency and enable growth and
social development. It is an end to end IT infrastructure that provides a highly secure,
scalable, easy to mange foundation on which government of any size can create
applications and solutions. For police, Microsoft Citizen Platform is a key tool to know how
the police organizations activities are impacting on the citizens.

• Windows Client :- Windows 7, is at the center of ongoing personal computing innovation.

With Windows 7, information workers can experience the digital world like never before
and work smarter, faster and efficiently. It provides the most productive, secure and
reliable working environment.

• Windows Mobile :- Windows Mobile software extends the familiar Windows experience to
mobile devices. Mobility solutions gives the flexibility and ease to stretch the boundaries
of police functioning. Windows Mobile flexes with a wide range of applications designed
for the devices police team wants, as well as interoperability with the technologies inside
police and law enforcement agencies office walls.

Microsoft People ready technology solutions integrated with citizen service platform on top of
Microsoft products and technology stack build the foundation to conceptualize and implement the
i-COPS initiative.

In other aspect of i-COPS we assist to use of software, technology and IT tools to gather
evidences and clues in crime investigation, to prevent and investigate cyber crimes and to police
the cyberspace and cyber communities. It is Microsoft public policy agenda to promote
trustworthy computing, safe and secure online environment.