Microsoft Gov 2.

0
Most government and their agencies start their e-governance programs by delivering content to
citizens or government workers. Content delivery is made through individual web sites and it may
provide citizens with information about the function of an agency. This landscape is characterized
as being Web 1.0. Recent developments in web technologies termed as Web 2.0, second
generation web based communities and hosted services such as social networking sites, wikis,
RSS, blogs, tagging which aim to facilitate collaboration and sharing between users .It is the
transition of web from collection of web sites to new platform that take advantage of cloud
computing and more collaborative and always on in nature.

Web 2.0 created new level of democracy by easy and fast method of participation, cooperation
and interaction among people – regardless of where they are located. This democracy broadly
accepts input and quickly provides output. It sounds like an open and transparent government in
which participation and collaboration bring better solutions to complex issues. Microsoft Gov 2.0 is
our vision to use Web 2.0 technologies in governments and their agencies to give power to the
people by strategically using technology to deliver better citizen service faster and to welcome
public participation. It is an opportunity for governments to support the information sharing that is
crucial for openness, transparency and interoperability with existing and future investments. Gov
2.0 provide platform that streamlines communications regardless of medium , platform , device or
location and breaks down communication silos ; empowered by a familiar set of enterprise ready
tools , government workers can focus on process innovation instead of struggling through red
tape.Microsoft provides technology support for Gov 2.0 with .

• Familiar, integrated products to meet your Web 2.0 needs.

• Integrated solutions for information sharing and data exchange.
• Interoperability that extends existing systems and tools.
• Collaborative tools for participatory and open government.
• Business Process solutions and integrated workflows for greater productivity as well as
data and identity protection.
• Business Intelligence tools to aggregate analyze and summarize unstructured content for
greater transparency.

Benefits of Gov 2.0

Gov 2 0 can reap the benefits of Web 2.0 style interactions to improve service levels and
organizational productivity across the government level ; incorporate enterprise IT strategy. The
major benefits of Gov 2.0 transformations are :-

• Better Citizen Services :- Gov 2.0 can deliver better citizen services in cost effective
manner, providing productivity tools for government employees so they can deepen their
focus on delivering good services. Government agencies can easily build and deploy
citizen services on existing technologies ex existing web site or portal can be enhanced
to include location based services, self help community bulletin board, personalized
pages for citizens, advanced search capabilities, interactive forms and more.

• Citizen Participation :- It supports a constructive dialog between government and

citizens online and permits public comment through social collaboration in open public
networks. Citizens interact with governments through blogs, social networks, e-mail, text
messages and streamline media.

• Transparency and Cooperation :- Gov 2.0 should offer new level of information and
data sharing based on flexible standards that work with the existing systems and can
evolve to meet tomorrow’s needs for better transparency and cooperation. Here we
 provide team workspace, dashboards or portals that make cross agency collaboration
and information sharing easy and workflows for approval processes.

• Ensuring Public Trust and Security :- Gov 2.0 permits the benefits of Web 2.0 style
participation within the framework of enterprise security and ensures public trust in
government operations. It helps to prevent unauthorized access to services and
information and reduce the risk to personal or sensitive data and include security policies
and business rules that can help to protect centralized resources.

• Lean Government: - Gov 2.0 keep government lean because it unites the proliferations
of applications and services that once stood apart on a single interoperable platform.
Lean infrastructure can take advantage of Software plus Services model provide best
services both on premise and in the cloud. Performance can be monitored and adjusted
using automated KPI and built in business metrics.

Gov 2.0 Technology from Microsoft

Microsoft offer its robust technology and software solutions to make Web 2.0 vision reality and
experience second generation web based services and communities in government operations
and better citizen interactions and services. Microsoft provides the following products for Gov 2.0.

Technology Microsoft Products

Blogs Office Share Point Server, Business Productivity Online Suite,

Office Word 2007

Wikis Office Share Point Server, Business Productivity Online Suite

Video and Multimedia Sharing Interactive Media Manager for Share Point Server, Podcast
Kit for Office Share Point Server

Photo Sharing Office Share Point Server, Photosynth

Podcasting Podcast Kit for Office Share Point Server

Virtual Worlds Microsoft Simulations Solution

Social Networking Sites Office Share Point Server, People, Expertise and Communities

Syndicate Web Feeds (RSS) Office Share Point Server 2007, Office Outlook, Internet
Explorer, Windows Vista

Mashups Share Point Server, Silverlight, Web Sandbox, Virtual Earth

Widgets, Gadgets & Pipes Share Point Server Web Parts, Windows Live Gadgets

Micro-Blogging, Presence Network Office Communications Server

Social Bookmark and News Share Point Server with community kit
(Sharing , Tagging) sites

Gov 2.0 Data Mining and FAST ESP Search for Office Share Point Server, Office
Aggregation Performance Point Server, Social Streams, Entity Extraction