EDUC500 KNOWLEDGE MANAGEMENT

REFLECTION PAPER

Applications and Benefits of Knowledge Management

The end justifies the means. A Machievellian famous line which may sound
too socialism or communism but it is really true to every sense of the word.

The implementation or application of any knowledge management project

attests how relevant the project is to every stakeholder. The following
applications and benefits surely manifest how advantageous the application
of knowledge management for a specific purpose within an educational
institution.

A: Research Process
APPLICATIONS BENEFITS
 a repository of:  increased competitiveness and
o research interests responsiveness
o research results  reduced turnaround time for research
o commercial opportunities  improved internal and external
 a portal for research administration services and effectiveness reduced
procedures administrative costs

B. Curriculum Development Process

APPLICATIONS BENEFITS
A repository of:
 curriculum revision efforts  enhanced quality of
 curriculum design and development  curriculum and programs
 information related to teaching and  improved speed of curriculum
learning  revision
 “Hubs” of information  enhanced faculty
 pedagogy and assessment techniques  development
 student evaluations  improved administrative
 corporate relationships  services
 improved responsiveness

C. Alumni Services
APPLICATIONS BENEFITS
 Portal for student services for both students  Improved services for
and for faculty and staff at the institution students
 Portal for career placement services  Improved service capability
 Repository of student affairs services for of faculty and staff.
faculty and staff  Improved services for
 Portal for alumni and development services to alumni and other external
minimize redundant efforts; capture contact constituents
reports; and link to research, curriculum, and  Improved effectiveness and
career development efforts efficiency of advising efforts
 Portal for information on outreach constituents

D. Administrative Services
EDUC500 KNOWLEDGE MANAGEMENT
REFLECTION PAPER

APPLICATIONS BENEFITS
 Portal for financial  Improved effectiveness and efficiency of administrative
services services.
 Portal for  Enhanced ability to identify improvement efforts
procurement  Improved ability to support the trend toward
 Portal for human decentralization
resources  Improved compliance with administrative policies
 Improved responsiveness and communication capabilities

D: Institutional Strategic Planning

APPLICATIONS
 Office of Knowledge Management
 Portal for internal information that
catalogs the strategic plans, reports
developed for external audiences
 Portal for external information
 Monthly “market watch”
 Repository of data related to
accountability and outcomes tracking
BENEFITS
 Improved ability to support the trend
toward decentralized strategic planning
and decision making
 Improved sharing of internal and
external information
 Enhanced ability to develop up-to-date
and market-focused strategic plans
 Shared knowledge from a variety of
constituents

Various applications of knowledge management for specific purposes within

an educational system is really a great help not only for the internal
stakeholders but more importantly with the external clients.

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