VICTOR HUGO AGUIRRE

909.706.1463
VAguirrre@Hotmail.com

Pomona, CA 91767

IT M A N A G E R
A top-performing IT Manager, credited with combined enterprise expertise, manage multi-site locations oversight key
aspects of IT management, including Backbone Network, Servers, Switches, Routers, Storage, Backup, Helpdesk and
business continuity plans. Provide vision, leadership, strategy; contribution, planning analysis and business process.
Maintain complex IT infrastructure and systems for large, retail-based Corporation, highly capable of mentoring and
leading teams, strong communicator, capable of reporting on complex project status. Managed and developed strong
vendor relationships. Outstanding customer service record, and strong helpdesk oversight abilities. 18 years with the
same company, under two merger acquisitions.

AREAS OF EXPERTISE

Infrastructure Management
Big Data Analytics
Strategic Planning/Analysis
Communication
Business Process/Analysis
Backup and Disaster Recovery
Business Operations
Managing Stressful Situations
Interpersonal Skills

Troubleshooting
Agile Methodology
Personnel Management
Compliance
VMware, Citrix
Vendor Management
Change Management Process
Multitasks in Fast Environment
Organizational Skills

Customer Service
Asset Management
Organizational Management
Problem Solving
AD, DNS, DHCP, and TCP/IP
Network Administration
Operation Management
Storage SAN Technology
IBM iSeries AS/400

KEY SKILLS ASSESSMENT

INDUSTRY TRENDS Maintains up to date knowledge of technology systems and trends to accommodate changes and
maintain timely, accurate and complete data for all infrastructure assets, and anticipate changes in business
conditions and climate.
PROCESS MANAGEMENT Improves operational effectiveness and efficiency and implements changes to keep costs
down and improve time to completion.

PROFESSIONAL E XPERIENCE
PVH CORPORATION, LOS ANGELES, CA
C ORPORATE IT SUPERVISOR (2013-2014)

1996 2014

Manage multi-site Corporate IT Infrastructure, responsible for data center and data security, responsible for IT
applications support, network administration, SAN-NAS storage Technology, leadership, strategy, planning,
analysis and business process.
Supervise IT staff and oversees streamline operation of the IT Staff and ensure IT operations align with business
objectives in the organization, manage asset and license software.
Negotiate and manage contractors and vendors relationships for all equipments order parts, and services.
Manage and delegate responsibilities to Helpdesk and support staff. Oversight helpdesk tickets, interaction in
BMC Remedy ticketing system. (Global over 55,000 Users) hire, train, couch and develop direct reports.
Responsible for build/configure O/S Servers and VMware system, Citrix, Change management process,
Ensure daily Backup and schedule for periodical disaster recovery, fix/break when issues arise.
In charge of the whole site when IT Director will take business trip to Headquarters weeks or months at a time.
Communicate effectively and motivate team members keeping the team on the same page, Perform annual
evaluations one on one, weekly management meetings or as need it.
Manage network data cabling, fiber cabling and connectivity.
Ability to work off business hours, respond to on call events.

Victor Hugo Aguirre

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WARNACO CORPORATION, C ITY OF COMMERCE, CA, ACQUIRED BY PVH CORPORATION (2013)

C ORPORATE IT SUPERVISOR (2004-2013)

Manage multi-site Corporate IT Infrastructure, responsible for data center and data security, responsible for IT
applications support, network administration, SAN-NAS storage Technology. Provide leadership strategy,
planning, analysis, and business process.
Plan, coordinate, direct and design all operational activities of the IT department, as well as leadership, strategy,
and direction support for IT solutions that enhance business process operations.
Deploy short and long-term strategic plans for acquiring and enabling efficient and cost-effective management.
Develop and implement IT project scope, assign and track projects IT implementation.
Upgraded aging analog phone system to modern Cisco VoIP system along with upgrading data circuits to MPLS.
Build/configure new O/S servers 2003-2008 and up, retire old servers DELL/HP and legacy Blades.
Manage Migration of data storage and applications to new servers. Evaluate and tune systems performance
management of NTFS data storage and security system. Define IT policy and review from time to time.
Manage and maintain tree forest structure and monitor VMware environment including VCenter infrastructure.
In charge of implementation, consolidation, integration of a new site of data center, in Mexico and South America
Countries build/configure new O/S servers 2003-2008 and up, and replace old servers Dell, HP and legacy
Blades. Manage and Support infrastructure remote site Mexico and South America countries.
Manage delegate and oversight responsibilities on Helpdesk and support staff. Helpdesk tickets interaction in
Cherwell ticketing system. (Global over 35,000 Users) hire, train, couch and develop best team direct reports.
Manage PC deployment; assign users and computers to proper groups in Active Directory.
Manage and maintain Exchange 2003 server, migrate users to new exchange server.
Ensure daily Backup and schedule for periodical disaster recovery, fix/break when issues arise.
Oversight Infrastructure Backbone system, scheduled routine maintenance for UPS power and AC systems.
Manage asset equipments and software license; negotiate with contractors/vendors for all orders and
accessories, budgets for IT projects are meet cost targets.
Communicate effectively and motivate team members keeping the team on the same page, annual Performance
evaluations one on one, weekly management meetings or as need it.
Responsible for the day-to-day performance of teams, responsible for uninterrupted business functions on daily
basis, responsible for tracking workload and productivity.

WARNACO CORPORATION, C ITY OF COMMERCE, CA

IT INFRASTRUCTURE ADMINISTRATOR OF NETWORKS (1998-2004)

Responsible for the integrity LAN/WAN network/administration throughout a companys, maintain and support
of infrastructure systems and hardware including design, installation implement, troubleshoot, repair servers,
network systems and automated login scrip.
Ensure network connectivity throughout companys LAN/WAN. Replace old legacy systems HP & DELL Blades, in
charge of backup and disaster recovery, maintain and implement security Active Directory.
Manage Project upgrade Exchange 5.5 to Exchange 2003 server and outlook client.
Monitor Remote Sites MPLS Circuits with tools HP Openview, respond to network outages call providers to solve
communications issues; maintain network data cable and fiber management.
Multiple experience with LAN Technologies (Token Ring Ethernet) Topologies and Protocols (TCP/IP, IPX/SPX,
Netbios/Netbeui) NT, LAN Servers LAN/WAN. Some Linux Red Hat Experience.
Performed monthly service on servers, hard/software upgrade and install if any O/S patching service required.
Lead technical teams through large complex projects, providing oversight, train and mentoring, wear many hats.

AUTHENTIC FITNESS CORPORATION , CITY OF COMMERCE , CA, ACQUIRED BY WARNACO GROUP INC. (2000)
TECHNICAL SUPPORT/TECH SUPPORT III (1996-1998)

Daily support of Pcs, Laptops, applications, Internal/External users, Software, Hardware, local and network
printers, plotter, scanners, Fax Machines, network connectivity, install O/S system, Microsoft Windows, Office and
Legacy software, Collaborate Network administrators and engineers and provide support.
Heat Helpdesk Ticketing system used. (7 remote sites Global over 2,500 users)
Install and configure operating system PCs, laptops, anti-virus, email and Microsoft office and legacy applications.
Standby O/S system for fast turnaround for minimal impact on users.
Imaging O/S systems, Diagnostic tools for computers, troubleshooting software and hardware issues with
peripherals, AS/400 IBM iSeries, RF devices, Barcode scanners, maintain good customer service with users and IT.

Victor Hugo Aguirre

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Support legacy application, configured and setup users in active directory, Map network drives, Imaging Desktop
and Laptops using Ghost Imaging.

CONSULTANT , LOS ANGELES, CA

Microcomputer Technician

ADDITIONAL EXPERIENCE

1995 1996

XEROX CORPORATION, EL SEGUNDO, CA

Database Support

1995

JEWISH FAMILY SERVICE OF LOS ANGELES , LOS ANGELES, CA

Senior Data Entry

1994

E DUCATION & T RAINING

Microcomputer Repair, United Technical Institute, Los Angeles, CA
Computer Data Entry, ICT College, Los Angeles, CA
AA, Electronics, ITT Technical Institute