Automotive 4&5 Executive Summary 15.11.2011-V1

DRAFT
STANDARD KEMAHIRAN PEKERJAAN KEBANGSAAN

(NATIONAL OCCUPATIONAL SKILL STANDARD)
EXECUTIVE SUMMARY
FOR
AUTOMOTIVE AFTER SALE EXECUTIVE LEVEL 4

AUTOMOTIVE AFTER SALE MANAGER LEVEL 5
Jabatan Pembangunan Kemahiran

Kementerian Sumber Manusia, Malaysia
EXECUTIVE SUMMARY
1. INTRODUCTION
1.1. This NOSS document shows the structured career path of Automotive-After Sale
personnel. It provides structured set of activities that enables a person who aspires
to achieve competency in this particular occupation, ultimately enhancing him or her
to embark on a career in automotive industry.
1.2. Automotive-After Sale Executive and Automotive-After Sale Manager is a pillar that
comes under the automotive industry.
1.3. This NOSS is developed in respond to the request made by JPK. The area of NOSS
was carried out by JPK, together with the industrial experts and is due to the current
demand of the automotive Industry. The NOSS document shall be used as a basis
for training and assessment by training providers in Malaysia.
The expert panel made conclusion based on the Occupational Profile Chart below:
Penyenggaraan Penyenggaraan Servis Tayar
Kenderaan
penyamanan
(Tyre
Bergas Asli
Udara
Service)
(Natural Gas
Kenderaan
Vehicle
(Automotive AirServicing)
Conditioning
Servicing)
Pengetuk
Panel
Kenderaan
(Automotive
Panel
Beater)
Penyenggaraan
Kenderaan
Bermotor
(Motor Vehicle
Servicing)
Penyenggaraan Kenderaan Perdagangan

(Commercial Vehicle Servicing)
L5
Pengurus Automotif
(Automotive After Sales Manager)
L4
Eksekutif Automotif
(Automotive After Sales Executive)
L3
L2
L1
Pemasang
Sistem Gas
Asli Kenderaan
(Natural Gas
for Vehicle
System
Installer)
Juruteknik
Penyamanan
Udara
Kenderaan
(Automotive airconditioning
Technician)
Juru
teknik Servis
Tayar
(Automotive
Tyre Service
Technician)
Pengetuk
Kanan Panel
Kenderaan
( Senior
Automotive
Panel Beater)
Pengetuk
Panel
Kenderaan
(Automotive
Panel Beater)
Juruteknik
Kenderaan Motor 3
(Motor Vehicle
Technician 3)
Juruteknik Kenderaan
Perdagangan 3
(Commercial Vehicle Technician 3)
Juruteknik
Kenderaan Motor 2
(Motor Vehicle
Technician 2)
Juruteknik Kenderaan Perdagangan 2

(Commercial Vehicle Technician 2)
Juruteknik Automotif 1
(Automotive Technician 1)
Fig 1.1 Occupational Profile Chart for Automotive Personnel
2. THE SCOPE OF DEVELOPMENT

2.1. The scope of development is based on the NOSS Job titles listed below with reference
to the Occupational profile Chart in figure 1.1.
1) Automotive-After Sale Executive
2) Automotive-After Sale Manager
Level 4
Level 5
3. DEVELOPMENT SESSIONS
DATE
09/05/2011 to
13/05/2011
VENUE
ACTIVITY
NO. OF
PARTICIPANTS
Hotel Seri Malaysia

Ayer Keroh
Job Analysis
11
3/06/2011 to
17/06/2011
Hotel Equatorial,
Cameron Highland,
Pahang
Task Analysis
10
13/11/2011 to
17/11/2011
Hotel Hydro,
P. Pinang
Proof Reading and

Validation
4. PRE-REQUISITE
Individual interested in this Programme should complete total training duration which covers the
whole tasks as stipulated in the NOSS for respective job titles. The training must be carried out
in an accredited training centre only. The pre-qualification for the enrolment of the training
Programmes, as stipulated below:
a.
Automotive-After Sale Executive Level 4
i.
Sijil Kemahiran Malaysia (SKM) Level 3;
ii.
Working Experience in Automotive Industry;
iii.
Literate and numerate in Bahasa Melayu or English and
iv.
Physically and mentally fit
b.
Automotive-After Sale Manager Level 5
i.
Sijil Kemahiran Malaysia Level 4;
ii.
Working Experience in automotive Industry; and
iii.
Physically and mentally fit
Those with relevant working experience can also be certified through Accreditation of Prior
Achievement (APA) system.
5. RATIONALE
The NOSS of Automotive-After Sale Executive (Level 4), and Automotive-After Sale Manager
(Level 5) are standards specially developed for skill workers in the Automotive sector in the
country. The development for these new NOSS were requested by the industry due to the
increasing demand of skilled workers in this sector and because of the rapid growth in the
Automotive Sector due to globalisation had resulted in various new technologies, applications
and methods of practices being applied in the automotive after sales industry nationwide. There
are 19,016,782 registered vehicle in year 2010 (this information is based on a statistic produced
by the Road Transport Department). The change of technology, growth of car population and
demand for higher skill for maintenance and servicing, make future for these Automotive After
Sale expert is very bright and a pathway to a flourishing and rewarding career offering them the
opportunity of being technical expert. The proposal has been made to ensure the competency of
these skilled workers is documented and can be set as a standard and reference for the
training, job modification, career advancement and certification. This is also to ensure that the
labour market can fulfill the requirements expected by the industry.
The existence of this specific NOSS enables the automotive personnel to be certified and their
skills recognized locally and internationally. This value added recognition will enable the
automotive personnel to gain employment in the automotive sector or to operate their own
business in automotive sector.
COMMITTEE MEMBERS FOR JOB ANALYSIS SESSION

AUTOMOTIVE-AFTER SALE EXECUTIVE
AUTOMOTIVE-AFTER SALE MANAGER
- LEVEL 4
- LEVEL 5
PANEL
1.
En. Chong Toong Shing
2.
En. Cheah Wing Yew
3.
En. Hung Yew Kim
4.
En. Moin bin Haji Hussien
5.
En. Leong Cheng Chow
6.
En. Periasamy
7.
En. Mohamad Rusli bin Ali
8.
En. Nor Azam bin Haji Kamisan
Managing Director
MASC Tech (M) Sdn Bhd
Advisor
BERMAZ Trading Sdn. Bhd.
Manager
Proton Berhad
Managing Director
Precious Galaxy Sdn. Bhd.
Industri Otomobil Arus Pelangi Sdn. Bhd.
Emas Link Trading
Creative Technology Resources
AMK IKKYU Corp Sdn. Bhd.
FACILITATOR
1.
Pn. Hjh. Khadijah Binti Mohd Noor
Bahagian NOSS
PROGRAM MANAGER
1.
En. Mohd Faisal Bin Ahmad
Bahagian NOSS
SECRETARIATE
1.
En. Jefrizain Bin Abdul Rashid
Bahagian NOSS
COMMITTEE MEMBERS FOR TASK ANALYSIS SESSION

- LEVEL 4
- LEVEL 5
PANEL
1.
2.
En. Cheah Wing Yew
3.
En. Hung Yew Kim
4.
En. Husin bin Mohd Din
5.
6.
7.
Managing Director
Advisor
BERMAZ Trading Sdn. Bhd.
Manager
Proton Berhad
Managing Director
En. Periasamy
Emas Link Trading
En. Mohamad Rusli bin Ali
Creative Technology Resources
FACILITATOR
1.
Bahagian NOSS
PROGRAM MANAGER
1.
Bahagian NOSS
SECRETARIATE
1.
Bahagian NOSS
COMMITTEE MEMBERS FOR TASK ANALYSIS SESSION

- LEVEL 4
- LEVEL 5
PANEL
Managing Director
Managing Director
1.
2.
En. Moin bin Haji Hussien
3.
En. Zakri bin Ibrahim
Proton Holdings Berhad
En. Periasamy
Emas Link Trading
En. Muhidzir Bin Ali
Long G Auto Services Sdn. Bhd.
7.
En. Azman Bin Mohamed
NAZA Automotive Manufacturing
8.
En. Sharuddin Abdullah
NAZA Kia Academy
9.
En. Azizi Bin Othman
10.
En. Noor Baidrulnizar Bin Abu

Bakar
Green Oranges Engineering Sdn. Bhd.
4.
5.
6.
FACILITATOR
1.
Bahagian NOSS
PROGRAM MANAGER
1.
Bahagian NOSS
SECRETARIATE
1.
Bahagian NOSS
COMMITTEE MEMBERS FOR VALIDATION & PROOFREADING SESSION

- LEVEL 4
- LEVEL 5
PANEL
1.
En Ahmad Zakri bin Ibrahim
2.
En. Hung Yew Kim
3.
4.
5.
6.
En. Cheah Wing Yew

En. Periasamy
En. NorAzam bin Kamisan
7.
En. Azman Bin Mohamed
8.
En. Azizi Bin Othman
Section Manager
Senior Executive
Head of Waranty / Service
Adviser After Sales
Bermaz Motor Sdn Bhd
Consultant
Emas Link Trading
Consultant
AMK Ikkyu Corporation Sdn Bhd
Senior Team Leader
NAZA Automotive Manufacturing
Senior Executive
FACILITATOR
1.
Bahagian NOSS
PROGRAM MANAGER
1.
Bahagian NOSS
SECRETARIATE
1.
Bahagian NOSS
7 NOSS SUMMARY
Number of
Duty
Duty 1
Duty 2
Duty 3
Duty 4
Duty 5
Duty 6
Duty 7
Total
Duties = 11
No of Tasks
per Duty
No. Of Task
L1
L2
L3
L4
L5
10
30
22
Total
Tasks = 52
PROPOSED JOB PROFILE CHART
AUTOMOTIVE- AFTER SALE EXECUTIVE

AUTOMOTIVE- AFTER SALE MANAGER
- LEVEL 4
- LEVEL 5
DUTY
ADMINISTER RULES &
REGULATIONS
TASK
ENSURE COMPLIANCE OF
FIRE SAFETY REQUIREMENTS
MACHINERY DEPARTMENT
REQUIREMENTS
1. Identify fire safety regulation
1. Identify Machinery Department

Requirements
requirements
2. Identify workshop layout
and facilities functionality
5. Record compliance of fire

safety requirements status
01
01.01
1.
2. Verify workshop equipment
3. Obtain firefighting equipment

4. Assure fire safety
requirements complied
DEPARTMENT OF
ENVIRONMENT (DOE)
REQUIREMENTS
3. Assure Machinery Department

4. Record compliance of
Machinery Department
requirements status
L4
01.02
10
L4
Identify Department of
Environment (DOE)
Requirements
2.
Identify Workshop layout

and facilities impact on
environment preservation
3.
Assure Department Of
Environment (DOE)
Regulations complied
4.
Record compliance of
Department of
Environment (DOE)
regulations status
01.03
L4
ADMINISTER RULES &

REGULATIONS
01
COMPANY RULES AND
REGULATIONS
ROAD TRANSPORT
ORDINANCE
LOCAL COUNCIL
REQUIREMENTS
1.
Identify companys rules

and regulations (After Sales
Department)
1.
Identify Road Transport

Act and Rules
1.
Identify local council

requirements
2.
Disseminate companys
rules and regulations
Assure Road Transport

Act and Rules complied
2.
2.
Check implementation of
local council requirement
status
3.
Road Transport Act and
Rules
3.
Assure local councils

requirement complied
4.
Local Councils requirement
status
3.
Assure companys rules

and regulations complied
4.
companys rules and
regulations implementation
status
01.04
L4
01.05
11
L4
01.06
L4
ADMINISTER RULES &

REGULATIONS
ENSURE COMPLIANCE OF ENFORCE COMPLIANCE OF

OCCUPATIONAL SAFETY AND COMPANY
RULES
AND
HEALTH
ACT
(OSHA) REGULATIONS
REQUIREMENTS
1.
Identify company rules
1.
Identify Occupational
and requirements
Safety and Health Act (OSHA)
Requirements
2.
Impose company rules
and requirement
2.
Assure Occupational
Safety and Health Act (OSHA) 3.
Analyse company rules
and regulations enforcement
3.
01
Occupational Safety and
Health Act (OSHA)
requirements
01.07
L4
01.08
12
L5
ENFORCE COMPLIANCE OF
STATUTORY
AND
REGULATORY
BODY
REQUIREMENTS
1.
Identify statutory and

regulatory bodies requirements
2.
Extract relevant acts and

regulations
3.
Impose Statutory &

Regulatory Body requirements
01.09
L5
MANAGE HUMAN
RESOURCE FUNCTIONS
PLAN MANPOWER
REQUIREMENTS
1.
Identify business activities
2.
Survey business viability
3.
02
CONDUCT AFTERSALES
TRAINING NEEDS ANALYSIS
1.
Identify personnel
requirements
1.
Identify professional
development requirements
2.
Identify personnel
competencies
2.
Identify professional
development programme
3.
Execute after sales

training needs data analysis
3.
Identify participant for

training development
programme
4.
Record after sales training

needs data analysis
4.
Arrange professional
development programme
Analyze existing
manpower
4.
Identify manpower needs
5.
Produce manpower plan
02.01
ORGANISE PROFESSIONAL
DEVELOPMENT PROGRAMME
L4
02.02
13
L4
02.03
L4
MANAGE HUMAN
RESOURCE FUNCTIONS
MAINTAIN WORKPLACE
HARMONISED WORKING
ENVIRONMENT
1.
Identify existing situation

of the workplace
2.
Analyse existing situation

of the workplace
3.
4.
02
Identify harmonised
working environment
requirements
ORGANISE DEPARTMENT
MEETING
1.
2.
3.
Identify meeting
requirements
1.
Acknowledge respective
sections for departmental
meeting
Identify subordinate
professional development
requirements
2.
Identify subordinate
programme
3.
Schedule subordinate
professional development plan
4.
Produce subordinate
programme plan
Arrange department
meeting
Design harmonised
working environment activities
5.
Execute harmonized
6.
Record harmonised
02.04
L4
02.05
14
PLAN SUBORDINATE
PROFESSIONAL
DEVELOPMENT PROGRAMME
L4
02.06
L5
MANAGE HUMAN
RESOURCE
FUNCTIONS
CONDUCT SUBORDINATE
PERFORMANCE APPRAISAL
1.
2.
Identify subordinate to be
appraised
Check subordinate
performance
3.
Identify performance level
4.
Appraise subordinate
CONDUCT MANAGEMENT
MEETING
1. Identify management meeting
requirements
2. Identify management meeting
activities
3. Execute management
meeting
4
02
02.07
L5
Record management meeting
02.08
15
L5
MANAGE BUSINESS
STRATEGY AND
PLANNING
IMPLEMENT BUSINESS
STRATEGY AND PLAN
ENSURE ACHIEVEMENT KEY

RESULT AREA (KRA)
DEVELOP BUSINESS
STRATEGY AND PLAN
1.
Study business strategy

and plan
1.
Identify Key Results Area

(KRA) requirements
1. Identify objective of business

strategy and plan
2.
Check department
business status
2.
Check implementation of
Key Results Area status
2. Analyze department business

status
3.
Delegate implementation
activities
3.
Assure KRA achievement
4.
Record Key Results Area

(KRA) implementation
achievement
4.
03
Execute business strategy

and plan
03.01
L4
03.02
16
L4
3. Arrange business strategy

and plan activities
4. Produce business strategy
and plan
03.03
L5
MANAGE BUSINESS
STRATEGY AND
PLANNING
PLAN DEPARTMENTAL
BUDGET
1. Study departmental expenses
DEVELOP DEPARTMENTAL
GOAL
ENSURE ACHIEVEMENT OF
KEY PERFORMANCE
INDICATOR (KPI)
1. Identify objective of goals
2. Obtain after sales business

activities information
2. Analyze department business

requirements
3. Identify budget forecast
3. Set department goal
4. Produce department budget

plan
4. Establish department goal
1. Identify Key Performance

Indicator(KPI) requirements
2. Monitor implementation of Key
Performance Indicator(KPI)
status
3. Verify Key Performance
Indicator(KPI) achievement
4. Submit Key Performance
Indicator(KPI) implementation
achievement report
03
03.04
L5
03.05
17
L5
03.06
L5
MANAGE
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
PLAN WORK PLACE

LAYOUT
1. Identify workplace layout
requirements
2. Obtain workplace layout
requirements
3. Analyze workplace layout
requirements
4. Produce workplace layout
04
04.01
ORGANISE DEPARTMENTAL
FACILITIES AND
EQUIPMENT
PLAN PREVENTIVE
MAINTENANCE SCHEDULE
1.
Identify workshop facilities

equipment and tools
2.
Check operation schedule
2. Check department facilities

and equipment specification.
3.
3. Arrange departmental
facilities and equipment
placement
Check facilities equipment

and tools maintenance
requirement
4.
Arrange maintenance
activities
4. Assure departmental facilities

and equipment functionality
5.
Schedule preventive
maintenance
5. Execute acceptance of
departmental facilities and
equipment procedure
6.
Produce preventive
Maintenance schedule
1. Identify departmental facilities

and equipment.
L4
04.02
18
L4
04.03
L4
MANAGE
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MONITOR DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MAINTENANCE ACTIVITIES
1. Identify type of departmental
facilities and equipment
maintenance activities
2. Obtain departmental facilities
and equipment maintenance
service records
3. Check departmental facilities
and equipment maintenance
activities implementation
ENSURE DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MAINTENANCE ACTIVITIES
1. Identify maintenance activities
needs
2. Analyze maintenance activities
implementation
3. Assure compliance of
implementation
4. Endorse maintenance
4. Assure compliance of
requirements
5. Record maintenance activities
status
04
04.04
L5
04.05
19
L5
PERFORM MARKETING
ACTIVITIES
CONDUCT MARKET SURVEY
DEVELOP MARKETING
MATERIALS SPECIFICATION
CARRY OUT MARKETING

MATERIALS PROCUREMENT
1. Identify marketing activities
1. Identify marketing materials
2. Identify marketing material to

be developed
2. Obtain marketing materials

specification
3. Identify marketing material

sources
3. Prepare marketing materials

procurement documentations
1. Identify market survey needs

2. Obtain market information
3. Execute market survey
activities
4. Record market survey
implementation
4. Prepare marketing material

specification
05
05.01
L4
05.02
20
L4
05.03
L4
PERFORM MARKETING
ACTIVITIES
DEVELOP MARKETING
STRATEGIES PLAN
1. Identify marketing strategies
requirement
2. Obtain marketing strategies
information
3. Identify sources of marketing
strategies plan
4. Prepare marketing strategies
plan
05
05.04
ENSURE MARKETING
STRATEGIES
IMPLEMENTATION
EVALUATE MARKETING
STRATEGIES EFFECTIVENESS
1. Identify marketing strategies

requirements
2. Analyse marketing
strategies implementation
3. Assure implementation of
marketing strategies
4. Record marketing strategies
implementation
L5
05.05
21
L5
1. Identify type of marketing

strategies activities
2. Check marketing strategies
activities status
3. Assess marketing strategies
performance
4. Prepare marketing strategies
evaluation report
05.06
L5
PERFORM MARKETING
ACTIVITIES
PLAN MARKETING
STRATEGIES IMPROVEMENT
ESTABLISH COMPANY
BRANDING IMAGE
1.
Identify marketing strategy

needs for improvement
1. Identify company branding

image needs
2.
Obtain marketing
records
2. Obtain company branding

image requirements
3.
Analyse marketing
records
4.
05
Prepare marketing
strategies improvement plan
05.07
3. Analyze company branding

image requirements
4. Prepare company branding
image proposal
L5
05.08
22
L5
MANAGE QUALITY
CONTROL PROCESS
CARRY OUT WORK FLOW

PROCESS IMPLEMENTATION
CARRY OUT CUSTOMER

SATISFACTION ACTIVITIES
CONDUCT TECHNICAL
ISSUES ANALYSIS
1. Identify type of work
1. Identify customer satisfaction

activities
1. Identify type of technical

issues

activities requirements
2. Obtain technical issues

information
3. Obtain customer satisfaction

3. Analyse technical issue

information
4. Execute customer satisfaction

activities
4. Propose technical issues

countermeasures
5. Assess customer satisfaction

feedback
5. Record analysis findings
2. Identify workflow process

3. Prepare workflow process
requirement
4. Execute workflow process
6. Record customer satisfaction

activities
06
06.01
L4
06.02
23
L4
06.03
L4
MANAGE QUALITY
CONTROL PROCESS
CONDUCT TECHNICAL AND

RECALL CAMPAIGN
ENFORCE QUALITY CONTROL

ACTIVITIES
1. Identify types of campaign
1. Identify work quality control

enforcement activities
2. Obtain technical/ recall

campaign information
3. Implement technical/ recall
campaign
4. Assess technical/ recall
campaign activities
5. Record technical/ recall
campaign activities
2. Check work quality control

requirements
3. Obtain work quality control
implementation activities
4. Assure enforcement of work
quality control implementation
activities
5. Record work quality control
enforcement activities
DEVELOP AFTER SALES

ACTIVITIES
DOCUMENTATION
1. Identify type of after sales
documentation activities
2. Identify after sales
documentation
requirements
3. Arrange after sales
documentation
4. Assure compliance of after
sales documentation
activities
5. Endorse after sales
documentation
06
06.04
L4
06.05
24
L5
06.06
L5
MANAGE QUALITY
CONTROL PROCESS
CUSTOMER SATISFACTION
ACTIVITIES
activities
CONDUCT QUALITY AUDIT

1.
Identify quality audit

processes and activities
2.
Identify quality audit

process and activities
requirements
3.
Prepare quality audit

arrangement
3.
Check Quality Control

4.
Execute quality audit

processes and activities
4.
Assure compliance of
Quality Control activities
5.
Produce quality audit

report findings
5.
Assure Quality Control

activities enforcement
1.

3. Analyse customer satisfaction
activities feedback
4. Assure customer satisfaction
5. Prepare customer satisfaction
activities report
06
06.07
ENSURE ENFORCEMENT OF
QUALITY CONTROL
ACTIVITIES
L5
06.08
25
L5
Identify Quality Control

activities
2.
Check Quality Control
06.09
L5
MANAGE QUALITY
CONTROL PROCESS
06
PROVIDE TECHNICAL
EXPERTISE AND
CONSULTATION
1.
Identify type of technical

expertise and consultation
2.
Obtain technical expertise

and consultation requirements
3.
Prepare technical
expertise and consultation
arrangement
4.
Present Technical
Expertise and Consultation
06.10
L5
26
MANAGE INVENTORY
ACTIVITIES
CARRY OUT PARTS AND FLUID

STOCK CHECK
CARRY OUT SPARE PARTS

PROCUREMENT
1. Identify type of parts and

fluid
1. Identify type of spare parts

required
1. Identify type of tools and

equipment required
2. Obtain parts and fluid stock

inventory record
2. Obtain spare part

specification
2. Obtain tools and

equipment specification
3. Prepare parts and fluid stock

check arrangement
3. Prepare spare parts

procurement documentation
3. Prepare tools and

equipment procurement
documentation
4. Check spare parts and fluid

stock
4. Submit spare parts order

form for approval
5. Record parts and fluid stock

check
07
CARRY OUT TOOLS AND

EQUIPMENT
PROCUREMENT
07.01
L4
07.02
27
L4
4. Submit tools and

equipment order form for
approval
07.03
L4
MANAGE INVENTORY
ACTIVITIES
VERIFY TOOLS &

EQUIPMENT INVENTORY
VERIFY INVENTORIES
PROCUREMENT
1. Identify type of tools and

equipment inventory
1. Identify types of inventory

procurement documents
2. Check tools and equipment

inventory status
2. Check inventory
procurement documentation
3. Assure tools and equipment

inventory status
3. Justify inventory
procurement
4. Validate inventory
procurement
07
07.04
L5
07.05
28
L5

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DRAFT

STANDARD KEMAHIRAN PEKERJAAN KEBANGSAAN

AUTOMOTIVE AFTER SALE EXECUTIVE LEVEL 4

Jabatan Pembangunan Kemahiran

Penyenggaraan Kenderaan Perdagangan

Juruteknik Kenderaan Perdagangan 2

Fig 1.1 Occupational Profile Chart for Automotive Personnel

2. THE SCOPE OF DEVELOPMENT

Hotel Seri Malaysia

Proof Reading and

Automotive-After Sale Executive Level 4

Sijil Kemahiran Malaysia (SKM) Level 3;

Working Experience in Automotive Industry;

Literate and numerate in Bahasa Melayu or English and

Physically and mentally fit

Automotive-After Sale Manager Level 5

Sijil Kemahiran Malaysia Level 4;

Working Experience in automotive Industry; and

Physically and mentally fit

COMMITTEE MEMBERS FOR JOB ANALYSIS SESSION

En. Chong Toong Shing

En. Cheah Wing Yew

En. Hung Yew Kim

En. Moin bin Haji Hussien

En. Leong Cheng Chow

En. Mohamad Rusli bin Ali

En. Nor Azam bin Haji Kamisan

Pn. Hjh. Khadijah Binti Mohd Noor

En. Mohd Faisal Bin Ahmad

En. Jefrizain Bin Abdul Rashid

COMMITTEE MEMBERS FOR TASK ANALYSIS SESSION

En. Chong Toong Shing

En. Cheah Wing Yew

En. Hung Yew Kim

En. Husin bin Mohd Din

En. Leong Cheng Chow

Industri Otomobil Arus Pelangi Sdn. Bhd.

Emas Link Trading

En. Mohamad Rusli bin Ali

Creative Technology Resources

Pn. Hjh. Khadijah Binti Mohd Noor

En. Mohd Faisal Bin Ahmad

En. Jefrizain Bin Abdul Rashid

COMMITTEE MEMBERS FOR TASK ANALYSIS SESSION

En. Chong Toong Shing

En. Moin bin Haji Hussien

En. Leong Cheng Chow

Industri Otomobil Arus Pelangi Sdn. Bhd.

En. Zakri bin Ibrahim

Proton Holdings Berhad

Emas Link Trading

En. Muhidzir Bin Ali

Long G Auto Services Sdn. Bhd.

En. Azman Bin Mohamed

NAZA Automotive Manufacturing

En. Sharuddin Abdullah

NAZA Kia Academy

En. Azizi Bin Othman

Proton Holdings Berhad

En. Noor Baidrulnizar Bin Abu

Green Oranges Engineering Sdn. Bhd.

Pn. Hjh. Khadijah Binti Mohd Noor

En. Mohd Faisal Bin Ahmad

En. Jefrizain Bin Abdul Rashid

Automotive 4&5 Executive Summary 15.11.2011-V1

Automotive 4&5 Executive Summary 15.11.2011-V1