Professional Documents
Culture Documents
The Bloomberg Professional Service software installation is now complete. In order for you to activate
your license and connect to the Bloomberg network you will need to register a Bloomberg Serial Number
(SN) on this computer. If at any point during this process you need help, please contact Bloomberg
Support.
Preparation
In order to remove the previous SN you will need to have administrative access to the computers registry,
to be able to remove the relevant keys. If you do not, you will need to contact your System Administrator.
If you do, proceed as follows:
Choose Remove
Click Finish
You have now removed all trace of the previous SN and its associations. You will need to re-run the
installer (file name starting sotrt) to install the software again.
Once that is complete, you are in the position to install a new SN. Please proceed to the section If this is
the first installation of Bloomberg on this computer.
Subscription Type
What you do next depends on your subscription type it will affect which users can and cannot log into
the terminal once completed. If you do not know which type you have then please contact your Bloomberg
Representative.
Bloomberg Anywhere
In order to register an appropriate, valid SN on this computer, you will need to click on the Access Point
tab on the Connection Wizard. This will initiate a connect attempt to the Bloomberg network. You will
need to ensure you have access to the Internet or Bloomberg Private IP network. Please proceed to the
Connecting section.
Connecting
If you have difficulty connecting to the Internet or the Bloomberg Private IP network, you should first
contact your Network Administrator or Internet Service Provider, and/or follow the network specifications
given in the Appendix.
Bloomberg Private IP
If you know you should be connected to the Bloomberg Private IP (PIP) Network then this is the right
connection method to choose on the Settings tab of the Connection Wizard. If you are unsure then please
contact your Network or System Administrator, or your Bloomberg Representative.
After clicking the Access Point tab youll have the option of entering a Customer Service Record number
which you or your System Administrator or Market Data team can use to keep a track of Access Point
installations at your firm. If you have not been instructed to do so then this can be left blank.
On successfully connecting you will be informed of your new SN by a popup. Note it down if you wish to,
but it is not necessary to complete the installation. Please proceed to the Completion section.
Internet
If you have difficulty connecting to the Internet (e.g. you are unable to access any website), you will need
to contact your Network Administrator or Internet Service Provider before proceeding further.
If you are prompted by your security software to allow or deny Bloomberg access to your computer and/or
network, you will need to ALLOW it for the Bloomberg Professional software to connect and function
correctly.
Login authentication
After clicking on the Access Point tab, you will be prompted to enter your Bloomberg login and password.
Next you will be prompted to validate your login using the registered B-unit just the same as if you were
logging into a Terminal.
Press the power button and place your registered finger on the scanner until you see Valid ID on the
LCD screen. A 4-digit number will then be displayed, which you need to enter in the box on the computer
screen. Press enter and you will then see a popup announcing your new SN. Note it down if you wish to,
but it is not necessary to Complete the Installation.
After a few moments the two Bloomberg windows will appear, showing your SN in the bottom left corner
of Screen-1, and the command line asking you to log in. The Serial Number activation and installation is
now complete. You are now able to log in. You can return to this state every time now by going to Start
Programs Bloomberg or double-clicking the green Bloomberg icon
on the Desktop.
Troubleshooting
I get the message invalid serial number or cannot detect Bloomberg Serial Number.
Please see the section If a Serial Number was previously installed but now expired or invalid.
I get the message website unavailable after clicking on the Access Point tab.
This means the Bloomberg software cannot connect successfully. Please check you have network access
as per the specifications given in the Appendix. If this continues, call Bloomberg Support.
Bloomberg Support
Available 24/7, feel free to call our regional help-line numbers for any assistance related to Bloomberg:
Frankfurt +49-69-9204-1210
Hong Kong +852-2977-6000
London +44-20-7330-7500
New York +1-212-318-2000
San Francisco +1-415-912-2960
Sao Paulo +55-11-3048-4500
Singapore +65-6212-1000
Sydney +61-2-9777-8600
Tokyo +81-3-3201-8900
Appendix
Network Requirements
The following section outlines Client Network requirements to access the BLOOMBERG
PROFESSIONAL Service:
Ethernet or Token Ring network that supports IP
CAT5 UTP cable from the client hub, router or firewall to the Bloomberg Access Router
IP address and subnet mask for the local Ethernet interface on the Bloomberg Access Router
(Bloomberg will provide an IP address for clients without an existing IP Address scheme)
Network Address Specifications
The Client PC can connect to the BLOOMBERG PROFESSIONAL Service over a private
connection or over the public Internet. The port requirements are the same in both cases;
however, the registered network address ranges of the Bloomberg servers differ.
UDP Source Ports
48129 48137
Please note Windows XP uses an ephemeral port range of 1024-5000 rather than 49152-65535
Internet
For Internet connections, the Client PC must have Internet connectivity and the ability to
resolve the following DNS names:
Additionally, the Client PC must be able to connect to the following Bloomberg subnets:
pdir.bloomberg.net
sdir.bloomberg.net
api1.bloomberg.net
api2.bloomberg.net
api3.bloomberg.net
api4.bloomberg.net
api5.bloomberg.net
api6.bloomberg.net
For customers utilizing a SOCKS5 Proxy Server, the Client PC will communicate only with the
proxy server and the proxy server will in turn communicate to the Bloomberg servers. If at any point
during this process you need help, please contact Bloomberg Support.