Professional Documents
Culture Documents
Here are some commonly used Business email phrases from my collections, which I would like
to share with you...especially for doing Hotel Reservations.
Kindly correct me if I am wrong.
You may sort out the followings phrases to begin a mail or to end the mail. since I had mixed
it up.
Further to your mail of today, I have a great pleasure to confirm your reservation for the date
mentioned below:
Looking forward to welcome you to__________ hotel, Dubai and assuring you of our best
services at all times.
It is with great pleasure to confirm ..
Thank you for your recent enquiry regarding..
Below you will find a summary of your request..
Your co-operation on the above would be highly appreciated.
Once again thank you, awaiting to welcome your guest at _________hotel.
In response to your mail dated.we are glad to inform you that we have reserved as
follows:
Hope you find this helpful.
Hope this is clear enough; feel free to start right away. Thank you.
Thank you for your time & prompt attention.
Your prompt reply will be solicited.
Will revert back to you shortly.
Many thanks again for your time.
I trust the above resolves your queries. Should you have any further questions, please dont
hesitate to contact me.
Hope the above helps, email again if you still having any difficulties.
Thanks! I appreciate your help.
With regards to our conversation over the phone
Please ignore my previous mail; sorry for the confusion consider the attached as latest
I would appreciate your immediate attention to this matter
We regret the in-convenience caused & thank you for your usual co-operation.
Kindly acknowledge the same
Appreciate if you could take this on your urgent consideration to check.
To take some action:
I would appreciate your help in this matter.
Would you mind checking it out for me? Thanks in advance.
Can you get back to me once you have time for it?
Id love to hear your advice on this.
Need a response:
I await a response at your earliest convenience.
Look forward to hearing from you.
Can you drop me a quick word, so I know youve received this?
Heard nothing & want to chase:
In reference to my mail of________ (month)
When you get a moment could you drop me a line about my last mail?
Any updates so far?
Could you please advice for the below request sent
Very formal
Might I take a moment of your time (to begin the email)
Please may I introduce myself (to begin the email)
Many thanks again for your time. (to end the email)
More informal/friendly
Im just emailing to ask (to begin the email)
Im a friend of Bobs (to begin the email)
Just let me know if you have any questions. (to end the email)
Drop me an email, or give me a ring, if you want any more information. (to end the email)
[less formal]
[less formal]
I would be delighted to .
I will be happy to .
When apologising:
[more formal]
[less formal]
[less formal]
Unfortunately .
When complaining:
(The following phrases may be used as the opening line of the letter or email.)
[more formal]
[less formal]
[none]
(The following phrase may be used as the closing line of the letter or email.)
[very formal]
This is used to express
dissatisfaction.
[tentative]
Adverbs such as also and therefore can be inserted into a request as follows:
Opening line
I had a couple of important meetings last week. Here is a report on the first one.
As requested, please find a report on my meeting with below.
I met yesterday, so I am sending you the usual report on how the meeting went.
I thought I should inform you of the results of my meeting with on Monday.
I had a meeting with a new client yesterday and I thought that youd like to hear about
the results.
Here is my report on my meeting with yesterday (that you requested).
I had a meeting with the supplier who you recommended last week and
suggested that youd like to know something about my meeting with yesterday.
As is also a supplier/ client of yours, I thought you should hear about my meeting
with them the day before yesterday.
If you want any more details about what they said, please let me know.
Ill be meeting them again next month, so please tell me if there is anything youd like
me to ask them.
Ill CC you in on any future email communication with them.
Ill send you a copy of the contract as soon as it arrives.
Good Endings
Close with a clear statement of your recommendation and a willingness to cooperate further.
Sentences:
Mr. Bright will be a great addition to your program. If I can further assist, please e-mail or call me.
Jane Bright has my strong recommendation. She will be a credit to your program.
I am confident that Mr. Bright will continue to be very productive. He has my highest recommendation.
I give her my highest recommendation, without reservation. Please send e-mail or call me if you have
further questions.
I believe in Johns outstanding abilities for scientific work and strongly recommend him for further
education at your university, where he can develop and apply his bright talents.
It is satisfying to be able to give him my highest recommendation. I hope this information proves helpful.
I enthusiastically recommend Mr. Bright as a promising candidate.
Seldom have I been able to recommend someone without reservation. It is a pleasure to do so in the case
of John Bright.
I will be pleased to answer any additional questions you may have.
I am very interested in Mr. Bright's application and will be happy to provide further information.
Phrases:
every confidence in her ability to
give my unqualified recommendation
has always proved satisfactory
has my highest recommendation
have admiration and respect for
have no reservations in
hope this information proves helpful
if I can further assist
if you have further questions
if you need additional information
if you would like more information
recommend without reservation
recommend her very highly
request your favorable consideration of
should be given serious consideration
should you have any questions
will meet your expectations
will be successful in any enterprise he undertakes
will be a credit to your
Acronyms
AFAIC
AFAIK
ASAP
BRB
BTDT
BTW
FAQ
FYI
HTH
IANAL
IMHO
IMNSHO
IMO
IOW
LOL
MOTAS
MOTOS
MOTSS
OTOH
ROTFL
RTFM
WTF
YMMH
YMMV
Thank you phrases (useful for writing a business thank you letter)
Thank you.
Thank you very much.
Thank you in advance
Thank you for your help!
Thank you for your letter!
Thanks for your assistance!
Thank you for your patience.
Thanks for the prompt response.
Thank you for your kind comments!
Thank you very much for your answers!
Thank you for your time and consideration.
Thank you very much for your warm words!
Thank you for allowing us the privilege of serving you!
Thank you for the e-mail. We appreciate your feedback, and will get back to you as soon as
possible.
Suggestions are welcome, thank you.
My apologies to you for bothering you, and thank you for your kind help.
Correspondence exchange
I am writing to
Inquire/ ask/ request/ offer/ introduce/ thank/ apologize/ congratulate
I am writing in reply to
Further to/ with reference to our conversation
This is to inform/ let know/ advice
As you know from our previous correspondence
Do not hesitate to contact me.
Please, notify that a reply is required by without fail.
We would be grateful if you could
We look forward to your (early) reply
Your prompt reply will be appreciated.
I am much obliged to you for
I deeply appreciate your
I was pleased to
It is very kind of you to
Many thanks for
Many thanks in advance.
Please, accept my sincere/ deep appreciation for your help.
We are grateful for your co-operation.
I will be in touch as soon as
I will keep you informed.
The information will be handled in confidence.
Pay special attention to the fact that
We refer to our telephone conversation of
We should be most happy to provide you with any further information you may require.
We will certainly contact you if
I am writing to ask you for a favour
In accordance with law I request
by separate mail
We would share with you the estimates of
Apologies
I am afraid that
I am sorry that I missed the opportunity of contacting you earlier/ calling you
I am very sorry to have caused you so much trouble
I must apologize that
I regret to inform you that
Please, accept my apologies for
Please, forgive me for troubling you taking so much time / taking so long to answer your letter the
delay in
The reason for the present delay is
Unfortunately
We are sorry for the inconvenience that we may have caused you.
To my regret I must inform you that
Closing the letter
Cordially,
Cordially Yours,
I remain,
Looking forward to continue co-operation, I remain
Respectfully,
Sincerely,
Sincerely Yours,
Truly Yours,
Very Truly Yours,
Yours,
Complaints
I am very disappointed about this fact.
I have to ask you to accept the responsibility for these damages/ actions
Arranging an appointment
To accept an invitation
To ask for an appointment
To be present (at/in)
To decline an invitation
To fix the exact dates of call/ meeting/ work
I am unable to accept your invitation.
I could come/ call at any
I should be pleased to know what dates would be convenient to you.
Proposals and promises
As promised
As we requested
Does the idea appeal to you?
I hope you will not mind
If the above idea is attractive to you
If you find circumstances acceptable
In case our proposal would be acceptable
It is more possible for us to
On the following conditions
We shall do our best to
Useful
As a result of
As you may know
At the present time
Despite the fact that
Draw your attention to
In view of the above said
It is to be noted
a little
a bit
a little bit
slight
slightly
short
small
one or two.
Now lets use these qualifiers in sentences: