Professional Documents
Culture Documents
- Chin-Ning Chu
Business Strategist, Author, Neo Renaissance Woman
A research commissioned by:
Philippine Chamber of Commerce and Industries, Inc. (PCCI)
Baguio-Benguet Chamber of Commerce and Industries, Inc. (BBCII)
• despite 7% increase in
construction, electricity,
and water, we
experienced a
slowdown in 46%
of total industrial output:
manufacturing (1.0%),
mining and quarrying
(5.3%)
Cordillera Administrative Region (CAR)
Stats from NEDA-CAR:
•growth areas:
5.6% in services
82% increase in PEZA-registered BPOs
(SITEL, People Support, IHG)
2.5% in agriculture sectors
12% increase in corn production
(also palay, cabbage, broccoli, carrots,
cauliflower, irish potato, etc.)
“The creation of six million jobs in
six years via more opportunities given
to entrepreneurs, tripling of the amount
of loans for lending to small and
medium enterprises and the
development of one to two million
hectares of land for agricultural
business. “
- GMA’s 10-Point Agenda
Data gathering
techniques:
Questionnaire
(24 indicators;
6 qualitative
questions)
FGDs
KIIs
• varied business endeavors
real estate
manufacturing
transport operation
handicraft / furniture
food / restaurant / bakeshop
appliance
construction / surveying
store
services (parlor, barber shop, spa, tailoring, etc.)
Scales Used
Hypothetical
Ratings Descriptions
Mean Ranges
Human Resource/
Marketing
Marketing
Orgn. and
Aspects
Aspects
Mgmt. Aspects
Production Financial
Aspects Aspects
4 Functional Areas
Marketing
Aspects
• promo/ad budget
• distribution of products/services
• product lines
• product development
• demand for products/services
• number of substitute products
4 Functional Areas
Human Resource/
Marketing
Orgn. and
Aspects
Mgmt. Aspects
• number of employees
• number of working hours
• tasking
• provision of incentives/benefits
• trainings
• overtime/undertime
4 Functional Areas
• effect on profits
• expansion
• collection of accounts receivables
• access to credits
• cash flow
• sales on credit Financial
Aspects
The Findings…
Effects of Financial Crisis on SMEs along
Marketing Aspects
Status
Marketing Aspects Decreased Quo Increased
64.52% 19.35%
promotion/ad budget 16.13%
(3.10, ME) (3.33, ME)
58.06% 25.81%
product/service distribution 16.13%
(3.33, ME) (3.38, ME)
38.71% 22.58%
no. of product lines 38.71%
(3.17, ME) (3.86, GE)
51.61% 38.71%
demand for their products 9.68%
(2.94, ME) (3.50, GE)
41.94% 32.26%
no. of employees 25.81%
(2.92, ME) (3.10, ME)
25.81% 45.16%
no. of working hours 29.03%
(3.00, ME) (2.43, LE)
38.71% 32.26%
provisions of incentives 29.03%
(3.25, ME) (3.40, ME)
29.03% 41.94%
trainings 29.03%
(2.67, ME) (3.00, ME)
29.03% 41.94%
overtime 29.03%
(2.78, ME) (2.46, LE)
Effects of Financial Crisis on SMEs along
Production Aspects
Status
Production Aspects Decreased Quo Increased
32.26% 48.39%
quality of inputs 19.35%
(3.00, ME) (3.00, ME)
29.03% 29.03%
ending inventories 41.94%
(2.44, LE) (3.00, ME)
29.03% 29.03%
automation 41.94%
(2.67, ME) (3.11, ME)
25.81% 22.58%
spoilage/wastage 51.61%
(2.38, LE) (2.88, ME)
35.48% 19.35%
abundance of raw materials 45.16%
(2.55, LE) (2.00, LE)
Effects of Financial Crisis on SMEs along
Financial Aspects
Status
Financial Aspects Decreased Quo Increased
48.39% 38.71%
increased profits 12.90%
(3.44, GE) (2.75, ME)
25.81% 25.81%
expansion/contraction 48.39%
(3.00, ME) (2.88, ME)
51.61% 29.03%
ease/difficulty to collect A/R 19.35%
(3.00, ME) (2.67, ME)
35.48% 41.94%
cash flow 22.58%
(3.18, ME) (3.00, ME)
25.81% 41.94%
sales on credit 32.26%
(2.63, LE) (3.15, ME)
Conclusions/Generalizations
Marketing Aspects:
…during financial crisis,
• SMEs tend to reduce their promo/advertising
budget & product distribution to moderate extents.
• Demand for their products moderately decrease
as their competitors increase the number of
substitute products, which are generally of
lower quality as what they offer.
• Changes in the number of product lines are not
a function of (financial) crisis conditions to
40% of SMEs. These conditions are seen as
opportunity for product development, thereby
increasing demand.
Conclusions/Generalizations
HR/OM Aspects:
…during financial crisis,
• SMEs develop their employees toward multi-tasking
to great extents.
• While they cut down the number of employees,
they train them, and require them to render
overtime as they tend to increase the number of
working hours.
• 30% of them do not experience significant differences
in the incentives that they provide, and maintain
status quo in terms of working and overtime hours.
Conclusions/Generalizations
Production Aspects:
…during financial crisis,
• Most SMEs do not experience product spoilage
during this condition, and changes in ending
inventories are moderately affected by demand
changes.
• Abundance of raw materials is not a function of
financial crisis conditions.
• The manner by which they operate is maintained.
Conclusions/Generalizations
Financial Aspects:
…during financial crisis,
• Most SMEs experience reduced profits to great
extents, one major reason is their difficulty to collect
A/Rs.
• Business expansion or divestiture is far from being
considered as an option, at this time.
• Sales on credit increase as a result of decreased
cash sales.
Recommendations