ICICI BANK 2015..

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Prime Minister Shri Narendra Modi dedicates 'ICICI Digital Village' to the nation

January 02, 2015

ICICI Digital Village was dedicated at an event to celebrate ICICI Group's 60 years
Mumbai: Prime Minister Shri Narendra Modi dedicated the 'ICICI Digital Village' to the nation at an
event which was organised to celebrate the ICICI Group's 60 years of partnering India in its progress.
Prime Minister Shri Narendra Modi was the Chief Guest at the occasion where ICICI Bank announced
that it created the 'ICICI Digital Village' at Akodara in Sabarkantha district of Gujarat to enable
villagers to use technology in various aspects of life including banking, payments, education and
healthcare among others. Here, financial transactions are cashless, text books are paperless, children
read books on LED monitors and Tabs, patients can avail the facility of telemedicine and wi-fi
connectivity is available across the village.
Union Minister of Finance, Corporate Affairs and Information & Broadcasting Shri Arun Jaitley,
Governor of Maharashtra Shri C. Vidyasagar Rao and Chief Minister of Maharashtra Shri Devendra
Fadnavis also graced the occasion.
Speaking at the event, Ms. Chanda Kochhar, Managing Director & CEO, ICICI Bank said: "It is a
great honour for us to have the Prime Minister here with us today on this historic occasion.
Technology has been a defining feature of our strategy in everything that we do. ICICI Bank
revolutionised the banking experience for Indian customers by launching electronic channels on a
large scale from ATMs to internet banking. In recent years, we have rapidly scaled up mobile
banking and launched automated 24/7 Touch Banking branches as well as banking on social media.
We continue to roll out innovative and convenient solutions for customers in both urban and rural
India, leveraging technology. We are proud to have converted Akodara in Gujarat from a village into a
digital village. Our objective has been to show that technology can be used to eliminate barriers that
separate rural and urban India. We hope that it will catalyse similar initiatives across the country and
recreate rural India.
The digital village initiative has three dimensions. The first dimension is to enhance access to banking
and provide seamless banking services. For that:

The Bank is using pioneering technology of tab banking to open savings bank account. Tab
Banking allows customers to open accounts without submitting physical documents. The accounts are
being serviced by a dedicated branch and an ATM. All adults in the village now have saving accounts.

The Bank will provide technology-enabled banking services to the villagers including
statements, alerts, remittances and fund transfers on the mobile phone. The villagers' accounts are
also being linked to Aadhar to enable direct transfer of government benefits into savings accounts.

The Bank is creating a cashless, digital payment ecosystem for the village. It has created an
end-to-end payment solution leveraging Rupay cards and SMS banking at the village shops, at the
mandi for sale of agri-produce and at the cooperative society for sale of milk. The APMC mandi at
Himmatnagar, the district headquarters, will be the first cashless mandi in Gujarat
The second dimension of the initiative is to leverage technology in the social sectors for improvement
in the lives of the villagers. For that,

The Bank is digitizing school attendance and school records and implementing a school
management software in the village school

The Bank is providing smart boards, integrating projector and computer at the school and the
anganwadi, with audio-visual digital content for classes 1 to 10

It will provide digital access to telemedicine via mobile or video conference, giving villagers
access to medical expertise

The Bank will bring its skill development programme to the village through the ICICI Academy
for Skills
The third dimension of the strategy is to create enabling infrastructure to make technology available,
and access and disseminate information. The key elements of this are:

High speed broadband connectivity throughout the village via wi-fi using a wi-fi
tower

Enabling farmers to access the latest information on prices of agricultural commodities on

NCDEX.

Creating a website for the village

Establishing a water treatment plant to provide clean water to the villagers

The dedication of ICICI Digital Village to the nation marks ICICI Group's 60 years of existence. The
Group will complete 60 years on January 5, 2015.
"The last 60 years have seen many changes in India and the Indian economy. ICICI as an institution
has not only mirrored these changes, but has always sought to be a catalyst for positive change that
gives more strength to our country and our fellow citizens. Even as we have expanded and diversified,
we have never forgotten that this institution was established to accelerate development in our country.
This ethos continues to be the foundation of all our activities, "added Ms. Kochhar.
ICICI Bank has played a key role in the development of infrastructure in India over the last two
decades. It has financed the creation of substantial power generation capacity, including India's
largest private sector hydro power project; ports; roads and highways; airports, including India's first

greenfield airport and its largest airport modernisation project; and the rollout of pan-India telecom
networks. Its role in infrastructure has gone beyond that of a financier to assist the government in the
development of policies for the sector.
ICICI Bank has also helped the Indian middle class meet its aspirations by expanding the retail loan
market. This has a cascading positive impact on the industrial sector through the demand that it
creates.

2. ICICI Bank launches contactless credit and debit cards

January 07, 2015

First in the country to launch Credit and Debit Cards using Near Field Communication
technology
Mumbai: ICICI Bank, Indias largest private sector bank, today announced the launch of the countrys
first contactless debit and credit cards, enabling its customers to make electronic payments by just
waving the cards near the merchant terminal in lieu of dipping or swiping them. These cards are
based on the Near Field Communication (NFC) technology, which provides customers the improved
convenience of speed as these cards require significantly less time than traditional cards to complete
a transaction alongwith enhanced security as they remain in control of the customer.
The Bank's 'Coral Contactless Credit Card and Expressions Wave Debit Card are powered by
'MasterCard contactless' and Visa payWave' technologies, respectively.
The Bank has introduced these cards in Gurgaon, Hyderabad and Mumbai to begin with. Over 1200
EDC machines capable of accepting contactless payments have been set-up across merchants in
these cities. The merchants include quick service restaurants, coffee shops, shopping marts and fuel
stations where fast transactions are much required. The Bank plans to shortly extend this facility to
other cities as well.
Speaking at the launch, Mr. Rajiv Sabharwal, Executive Director, ICICI Bank said, "We have
always leveraged technology to introduce digital innovations and bring forth world-class banking
experience to our customers. Many of these were firsts in the industry like Internet, Mobile, Tab and
Touch banking among others. We are delighted to partner with MasterCard and Visa to introduce the
country's first credit and debit card enabled with the contactless payment technology. We expect this
to be a big game changer in the Indian payment industry. The key advantages of these cards are
speed and security. The speed of transactions will add momentum to high value payments. At the
same time, it will herald a shift from low value cash payments to cards thereby bringing payments in

quick service restaurants and shopping marts too under the formal channel. Also, the level of security
is higher since the card doesn't leave the customer during the transaction process."
Commenting on the launch, Mr. Ari Sarker, Country Corporate Officer and Division President,
South Asia, MasterCard said,"The launch of contactless technology marks a milestone in the Indian
payment industry as it joins a select group of markets which has access to this unique offering.
Increasingly Indians have begun to embrace technology while making Banking transactions. We are
confident of their positive response to this technology as we keep looking for innovative solutions to
meet the progressively sophisticated and digital needs of consumers across the globe."
According to Mr. Uttam Nayak, Group Country Manager India & South Asia and Global Head
Emerging Markets Digital, Visa,"payWave provides a faster, more convenient and secure way for
consumers to pay for their everyday purchases. Contactless payments are designed to replace the
use of cash in busy retail environments where speed and convenience are important, such as
supermarkets, convenience stores, and quickservice restaurants. With payWave you no longer need
to fumble with change or worry if you have enough cash for your purchases, allowing you to spend
less time at the register and more time doing the things that matter most to you."
The 'ICICI Bank Coral Contactless Credit Card' offers the following benefits:

2X reward points on dining, groceries and at supermarkets

Buy 1, Get 1 free ticket at www.bookmyshow.com

Dining offers at more than 800 restaurants

Complimentary access to airport lounges

Fuel surcharge waiver at HPCL outlets

The 'ICICI Bank Expressions Wave Debit Card' also comes with a host of attractive benefits including:

Dining offers at more than 800 restaurants

Complimentary access to airport lounges

Fuel surcharge waiver at HPCL outlets

Joining benefits through vouchers from Wills Lifestyle

Free accident insurance and purchase protection

Option to personalise the card by choosing an image from a gallery of more than 150 images
on the Banks website or by uploading their own picture

Both the contactless credit and debit cards can be used as regular cards at all MasterCard/Visa
enabled merchant terminals, even those which are not enabled for contactless transactions.

3. ICICI Bank launches 'Pockets', India's first digital bank on a mobile phone

February 10, 2015

Pockets allows any individual (account holder or not) to download and instantly
activate an e-wallet

Users can fund it from any bank account in the country and start transacting
immediately. It requires no documentation or branch visit

Users can also choose to add a zero balance Savings Account to it

The e-wallet of Pockets is Indias most comprehensive wallet which can be used to
pay on all websites and mobile apps in the country

This e-wallet allows users to instantly send/request money to/from any e-mail id,
mobile number, friends on Facebook and bank account
Mumbai: ICICI Bank, Indias largest private sector bank, today announced the launch of Pockets,
Indias first digital bank for the youth. Anyone, including those who are not customers of ICICI Bank,
can easily download the e-wallet from Google Playstore, fund it from any bank account in the country
and start transacting immediately. This wallet uses a virtual VISA card which enables the users to
transact on any website or mobile application in India. Customers can also request for a physical card
to use it at any retail outlet.
The wallet allows users to instantly send money to any e-mail id, mobile number, friends on Facebook
and bank account. The users can pay bills, recharge mobiles, book movie tickets, order food, send
physical & e-gifts, split and share expenses with friends by using this e-wallet.
Users can choose to add a zero-balance savings account to the wallet, which will allow them to earn
interest on their idle money. The universal wallet and the savings account are the first two products to
be launched as part of the Pockets digital bank. These products come with a new youth centric look
and feel.
Commenting on the launch, Ms. Chanda Kochhar, Managing Director & CEO, ICICI Bank
said, "Todays youth wants everything instantly, on the go. Pockets addresses this need by allowing
anyone to open an account on their mobile phone in an instant and start transacting immediately. We
believe that Pockets will help shape the future of digital payments in the country. We, at ICICI Bank,
will continue to focus on innovations in technology to offer unique propositions that are simple, fast
and convenient."

An illustration of the three easy steps to register for the wallet:

1.

2.
3.

After downloading the wallet from Google Playstore, tap on create an account. Enter basic
details like name, mobile number, gender, email id, date of birth and address
Receive One Time Password(OTP) on the mobile number to create user id and password
Load funds into Pockets using any banks net banking or debit card and start using
immediately

Existing ICICI Bank savings account customers can also register for the e-wallet by simply using their
internet banking login credentials and authenticating the OTP sent to their registered mobile number.
Users can conveniently load funds into Pockets using any banks net banking or debit card.
The wallet comes with best-in-class security features. It allows only one registration for a unique
mobile number and requires mandatory authentication with user id and password for every login,
among others.
The other unique features of the e-wallet are:

Shop Anywhere: The e- wallet uses a virtual VISA card with which users can shop online on
any website or mobile application in India

Personalise themes: Users can personalise the look and feel of Pockets by choosing
images and colour themes from a wide range of options

Set up favourites: Users can set up favourites from their contacts, thereby allowing them to
make payments quickly

Add a zero balance savings account: Users can request for a savings account to be added
to the e-wallet. An ICICI Bank official will visit the user to open the savings account using Tab
Banking.

Movies, Gifts, Recharges : Users can recharge their phones, book movie tickets, pay utility
bills and send gift coupons to their loved ones from a catalogue of 100 brands

Hashtag expenses: Users can view their account statement and track their expenses by
clubbing them under a hashtag

Split bills with friends: This feature allows users to split-and-share expenses with friends
Exclusive deals: Users can browse through the offer catalogue to get exclusive deals which
are focused on the youth
To know more about Pockets mobile account by ICICI Bank, please visit www.icicibank.com/pockets

IICICI Bank launches 'Pockets', India's first digital bank on a mobile phone

February 10, 2015

Pockets allows any individual (account holder or not) to download and instantly
activate an e-wallet

Users can fund it from any bank account in the country and start transacting
immediately. It requires no documentation or branch visit

Users can also choose to add a zero balance Savings Account to it

The e-wallet of Pockets is Indias most comprehensive wallet which can be used to
pay on all websites and mobile apps in the country

This e-wallet allows users to instantly send/request money to/from any e-mail id,
mobile number, friends on Facebook and bank account
Mumbai: ICICI Bank, Indias largest private sector bank, today announced the launch of Pockets,
Indias first digital bank for the youth. Anyone, including those who are not customers of ICICI Bank,
can easily download the e-wallet from Google Playstore, fund it from any bank account in the country
and start transacting immediately. This wallet uses a virtual VISA card which enables the users to
transact on any website or mobile application in India. Customers can also request for a physical card
to use it at any retail outlet.
The wallet allows users to instantly send money to any e-mail id, mobile number, friends on Facebook
and bank account. The users can pay bills, recharge mobiles, book movie tickets, order food, send
physical & e-gifts, split and share expenses with friends by using this e-wallet.
Users can choose to add a zero-balance savings account to the wallet, which will allow them to earn
interest on their idle money. The universal wallet and the savings account are the first two products to
be launched as part of the Pockets digital bank. These products come with a new youth centric look
and feel.
Commenting on the launch, Ms. Chanda Kochhar, Managing Director & CEO, ICICI Bank
said, "Todays youth wants everything instantly, on the go. Pockets addresses this need by allowing
anyone to open an account on their mobile phone in an instant and start transacting immediately. We
believe that Pockets will help shape the future of digital payments in the country. We, at ICICI Bank,

will continue to focus on innovations in technology to offer unique propositions that are simple, fast
and convenient."
An illustration of the three easy steps to register for the wallet:
1.

2.
3.

After downloading the wallet from Google Playstore, tap on create an account. Enter basic
details like name, mobile number, gender, email id, date of birth and address
Receive One Time Password(OTP) on the mobile number to create user id and password
Load funds into Pockets using any banks net banking or debit card and start using
immediately

Existing ICICI Bank savings account customers can also register for the e-wallet by simply using their
internet banking login credentials and authenticating the OTP sent to their registered mobile number.
Users can conveniently load funds into Pockets using any banks net banking or debit card.
The wallet comes with best-in-class security features. It allows only one registration for a unique
mobile number and requires mandatory authentication with user id and password for every login,
among others.
The other unique features of the e-wallet are:

Shop Anywhere: The e- wallet uses a virtual VISA card with which users can shop online on
any website or mobile application in India

Personalise themes: Users can personalise the look and feel of Pockets by choosing
images and colour themes from a wide range of options

Set up favourites: Users can set up favourites from their contacts, thereby allowing them to
make payments quickly

Add a zero balance savings account: Users can request for a savings account to be added
to the e-wallet. An ICICI Bank official will visit the user to open the savings account using Tab
Banking.

Movies, Gifts, Recharges : Users can recharge their phones, book movie tickets, pay utility
bills and send gift coupons to their loved ones from a catalogue of 100 brands

Hashtag expenses: Users can view their account statement and track their expenses by
clubbing them under a hashtag

Split bills with friends: This feature allows users to split-and-share expenses with friends
Exclusive deals: Users can browse through the offer catalogue to get exclusive deals which
are focused on the youth
To know more about Pockets mobile account by ICICI Bank, please visit www.icicibank.com/pockets

5 . ICICI Bank launches Tap n Pay in arrangement with Tech Mahindra

April 20, 2015

Enables users to pay using NFC enabled tag and mobile phones at merchant outlets

Anyone (account holder or not) can avail this facility

It requires no documentation or branch visit

Mumbai: ICICI Bank, Indias largest private sector bank, in arrangement with Tech Mahindra Limited,
announced the launch of a contactless payment service based on the Near Field Communications
(NFC) technology. Christened, Tap n Pay, this innovative payment service enables anyone (account
holder of ICICI Bank or not) to make over-the-counter payments without using cash. It allows users to
just tap the NFC enabled tag or mobile phone at the merchants point-of-sale device to make
payments.
Tap n Pay is a prepaid account, which can be availed by customers of any bank by simply registering
for it and transferring money online from any bank account. ICICI Bank customers can also transfer
money to the Tap-n-Pay account through an SMS. To start with, this solution is being offered at large
campuses of corporate offices. ICICI Bank and Tech Mahindra have plans to extend this service
across the country.
Commenting on the launch Mr. Rajiv Sabharwal, Executive Director, ICICI Bank said, ICICI Bank
has always been at the forefront of introducing innovative technology for a world class customer
experience. We are delighted to partner with Tech Mahindra to enable a contactless payment service
in the country. This initiative will offer a new, differentiated digital solution to replace cash for regular
and small value payments made over the counter in large campuses. We believe that this service will
offer users an unparalleled experience of making quick and safe payments like buying meal coupons
at canteens with just a tap of their mobile phone or the NFC tag. Its usability is wide as it allows
customer of any bank to register for Tap-n-Pay with no documentation or branch visit. It will
additionally ease the day-to-day hassle of cash handling and currency change for merchants too.
Mr. C P Gurnani, MD & CEO, Tech Mahindra said, As a technology company, we always endeavor
to provide superior user experience to the end customer of our business partners. ICICI Bank is
known for its continuous innovation to bring in enhanced customer experience. As such, the synergies
between the two partners will bring about a new payments ecosystem, parallel to, and yet in harmony
with, the existing payment networks in the country and further the move towards a digital India.

Once an organization has enrolled for the service, its employee only need to register online with their
details to avail the facility and collect the NFC tag from the kiosk set up for this purpose. To know
more, visit www.icicibank.com/tapnpay
The launch of this initiative comes close on the heels of a slew of technology-led innovative services
by ICICI Bank. These include the launch of the windows version of iMobile, new apps for Mobile
Banking, fully automated 24X7 'Touch Banking' branches, Tab Banking and the country's first
contactless debit and credit cards. Recently, the Bank launched 'icicibankpay', India's first service that
allows users to send money over Twitter and 'Pockets by ICICI Bank', the country's first digital bank
available for download by anyone on mobile phone.
The Bank services its large customer base through a multi-channel delivery network of 4050 branches
the largest branch network among private sector banks in the country 12,091 ATMs, call center,
internet banking (www.icicibank.com), mobile banking and banking on Facebook & Twitter.

6. ICICI Bank introduces voice recognition for biometric authentication

May 25, 2015

First bank in India to offer this service

To benefit all savings account and credit card customers

Mumbai: ICICI Bank, Indias largest private sector bank, announced the launch of voice recognition
service which authenticates customers based on their speech patterns and allows them to execute
banking transactions through the Banks call centre in a quick, secure and convenient manner.
The-first-of-its kind service by a Bank in the country, it is available to over 33 million customers of its
savings account and credit card. With the voice recognition technology in place, customers are no
longer required to enter their card numbers, PIN and answer security questions to authenticate
themselves. Their voice will now act as the password for banking transactions through the call centre.
Ms. Chanda Kochhar, MD & CEO, ICICI Bank said, "ICICI Bank has always been committed to
bringing in new technology and innovation to its customers and the introduction of voice recognition
as a means of authentication is an extension of this commitment. Our decision to invest in this new
technology was primarily driven by the objective of enhancing the everyday banking experience of our
customers. We have noticed that the customers, especially those who use smart phones, find it
difficult to enter the 16 digit card number and the 4 digit PIN with accuracy and at a reasonable speed.
We wanted to offer them a secure and hands-free alternative to the traditional on-screen commands

on smart phones. The voice recognition service has the potential to increase security and
convenience."
The voice recognition technology works on voice prints, which are unique to an individual. It
comprises more than 100 characteristics including voice modulation, speed, accent, pronunciation
which are impossible to imitate, thereby enhancing security. The Bank stores the customer's unique
voice print against his account and matches it whenever he calls from his registered mobile number,
offering a seamless experience to the customer.
This launch comes close on the heels of a slew of technology-led innovative services introduced by
the Bank. The list includes new apps for mobile banking, fully automated and round-the-clock 'Touch
Banking' branches, Tab Banking, banking on Facebook and Twitter, the country's first contactless
debit and credit cards, and Pockets, Indias first digital bank on mobile phone. The Bank has 4050
branches and 12451 ATMs ( at March 31, 2015).

7. ICICI Bank launches Creative Masters 2015

August 07, 2015

Over 3 lac registrations within 35 days of the launch

Select entries will be sold and proceeds will be donated to social causes

Donated Rs.10 lac towards social causes last year

Mumbai: ICICI Bank Ltd, the countrys largest private sector bank, launched the second season of
Creative Masters, a unique online drawing competition where participants can draw on three themesFamily and friends, Nation and Planet. Spanning over 45 days, the contest aims to connect with
lakhs of people, felicitate artists who will be handpicked by an eminent jury and support social causes
through donation of the proceeds from sale of select entries.
Anyone above four years of age can take part in Creative Masters by submitting their drawing online
atwww.icicibank.com/creativemasters. The participants can also choose to sit and draw at any ICICI
Bank branch on Creative Saturday, planned on August 8, 2015 and upload their entries on the spot.
Speaking on the initiative, Rajiv Sabharwal, Executive Director, ICICI Bank said: It gives me
immense pleasure to bring to our customers the second season of Creative Masters programme
which offers the participants an opportunity to support a social cause through their own expression of
art. Through its first season of Creative Masters, ICICI Bank has donated Rs 10 lac to support social

causes through GiveIndia. With over 3,00,000 registrations within the first few weeks of the launch,
we believe this initiative has influenced large number of people.
Select entries will be offered for sale and the proceeds will be donated to support social causes
through GiveIndia, a not-for-profit organisation that aims to provide resources to credible nongovernmental organisations.
The eminent jury includes Prof G. G. Waghmare, Dean of Sir J.J Institute of Applied Arts and Mr. Uday
Parkar, co-founder of Breathing Space, an advertising agency.
ICICI Bank has been engaging with various schools and housing societies across the country to
encourage people to participate in this season of Creative Masters for supporting the social causes.

8. ICICI Bank launches Smart Vault, a fully automated locker

August 18, 2015

First-of-its-kind locker facility by a bank in India with state-of-the-art robotic

technology
24 x 7 access to customers with high end security including biometric authentication
New Delhi: ICICI Bank, Indias largest private sector bank, today launched the Smart Vault, a fully
automated state-of-the-art locker available 24x7, including weekends and post banking hours. The
Smart Vault uses robotic technology to access the lockers from the safe vault and enables customers
to conveniently access their lockers at any time of their preference, in the comfort of a secure lounge
where the locker automatically comes up to the customer. Customers can access the lockers in total
privacy without any intervention of the branch staff. This initiative embodies the Banks philosophy of
khayaal aapka where in the Bank offers products and services specially designed to make banking
a convenient and pleasurable experience for its customers.
Located at New Delhi, the Smart Vault is equipped with multi-layered state-of-art security systems
including biometric authentication, debit card & PIN authentication, unique dimple keys that are
difficult to replicate, unbreakable lock system and the option of using additional personal lock as well.
To add to the security of the customers, there are several alert mechanisms, such as a biometric alert
facility, a direct call line to a central team available round-the-clock, automatic alarms for sessions
beyond a specified time, 24x7 armed guard, video patrolling by the Bank post banking hours and SMS
alerts to customers on usage of locker, thereby making the Smart Vault safe and secure.

Inaugurating the Smart Vault, Ms. Chanda Kochhar, MD & CEO, ICICI Bank said, ICICI Bank
has been a pioneer in leveraging innovations in technology to create products that suit customers
needs and provide increased convenience as well as enhanced security. We have shaped the
direction of technological progress in the Indian banking industry by taking the lead in introducing
path-breaking innovations including Internet, Mobile, Tab, Touch Banking branches and banking on
social media.
The launch of the Smart Vault marks a milestone in the Indian banking industry as it joins a select
group of overseas markets which has access to this unique vault with state-of-the art robotic
technology and high-end security. This innovation is an exemplary example of the potential of Make
in India as it has been both designed and manufactured by Indian partners. We believe the Smart
Vault will be yet another compelling addition to our array of technology led propositions.
The Smart Vault facility comprises of a comfortable locker room for complete privacy. A customer can
gain access to this locker room by swiping her debit card and validating her identity through biometric
authentication. Once inside, the customer requires to swipe her debit card again and enter her PIN on
the interactive touch screen kiosk to select the locker she wants to access. The robotic arm in the safe
vault room then identifies, retrieves and presents the locker to the customer at the lounge. The
customer will now have to use her unique dimple keys to open the locker and deposit or withdraw
valuables from the locker. Once the transaction ends, the robotic arm retracts the locker back to its
secured location. The Smart Vault thus enables customers to access their locker at a convenient
height, eliminating the need to climb a ladder or bend low as required in regular lockers.
With 80% of the components being Indian, the Smart Vault is an example of Indian innovation and
design capabilities. Made of MS Steel, each locker can bear load of 70 kg. In contrast, lockers being
offered by other banks globally, are made of plastic and they can bear loads of only 25 kg. Lockers in
the Smart Vault are available in four different sizes.
ICICI Bank has a widespread footprint of over three lakh traditional lockers across its branches. The
Bank also offers a free of charge, e-Locker, an online document storage facility on its internet
banking platform, wherein the customers can scan and store important documents like PAN card, birth
certificates among others.
This launch comes close on the heels of a slew of technology-led innovative services introduced by
the Bank. The list includes fully automated and round-the-clock 'Touch Banking' branches, Tab
Banking, banking on Facebook and Twitter, the country's first contactless debit and credit cards, and
Pockets, Indias first digital bank on mobile phone. The Bank has 4052 branches and 12811 ATMs (at
June 30, 2015).