INTELLIGENT | EMPLOYEE MANAGEMENT

TIME & ATTENDANCE

EMPLOYEE SELF-SERVICE

ACCESS CONTROL

HR MANAGEMENT

PERFORMANCE MANAGEMENT

JOB COSTING

FIRE EVACUATION

IDENTITY CARDS
1

TIME & ATTENDANCE

Far more than clocking in to record attendance! TMS is a powerful tool

Labour cost for analysis and managing work time and the associated costs
control Features & Benefits
Reduced • Fixed-time, and annualised hours for full or part-time employees.
administration Supports continental shift patterns and flexible working schemes.
Absence control • Handles a range of clocking methods including terminals, internet or
mobile devices.
Shift planning • Clocking in at terminal by swipecard, proximity sensor or fingerprint.
 fficient labour
E • Define working rules, work patterns and shifts where different production
utilisation cycles and rotas apply.
I ncreased • Integral diary facility option automatically populates Microsoft® Outlook®
accuracy of task manager – you can use it, for example, to book line managers for
payroll data meetings with employees who are more than 20 minutes late.
• Identifies time-rule violations
 ingle and multi-
S and creates anomalies which
site support can be emailed or represented
I ntegrates as a diagram or graph.
fully with other • Records absences and builds
Mitrefinch a yearly absence profile with
systems, and multiple viewing selections
most HR & i.e. by employee, department,
Payroll products group or absence occurance.
on the market. • Planner with multiple sort
levels allows work patterns
and shifts to be printed.
• Aids employees and managers
with requesting, planning and
recording of holiday dates.
• Current and projected
manpower planner allows
managers to act or plan
according to workload,
resources and/or budget.
• Set global, site and user
preferences to streamline View, print and email information as graphs,
data for multi-site use. planners and reports. Menu-level security
ensures only authorised users can see and
amend the appropriate data.

Call 1300 884 831 for more information

 www.mitrefinch.com.au

Comprehensive planning and reporting tools allow you to manage your workforce proactively and intelligently.

MITREFINCH
TECHNOLOGY
Terminals
Terminals with network
port for standard Ethernet
network
RS485 cable hard-wired
terminals
Modem terminals for
remote sites
Readers
Magnetic Stripe
Barcode
 roximity card and/or
P
Mitrefinch clocking terminal key fob
with biometric verification.
Biometrics
Fingerprint verification
•F
 ull reporting and graphic module, including standard Fingerprint recognition
reports such as the Bradford factor, the commercial impact
 tores fingerprint
S
of unplanned absence.
algorithms, not actual
•P
 oint in time facility allows you to update future changes fingerprints
immediately, and to run “what if” scenarios.
Complex working rules
•A
 ids speed and accuracy of payroll by ensuring an accurate, Flexible Reporting
automatic capture and transfer of attendance data to your
Advanced rostering
payroll system.
Absence management
•S
 oftware can use any currency.
Site roll call
•R
 eports can be emailed as .pdf files or exported as ASCII or
Highlights anomolies
.csv files into other applications.
Configure unique profiles
•T
 ask planning functions let you assign the right employees at
and views of individual sites
the right time for the right job.
Visitor management
•C
 reate pools of employees who search and sort by kinds. touchscreen
•R
 eport writing wizard helps you create your own reports  reate pools of
C
with ease. available employees
•C
 onfigure unique profiles and views for individual sites. Individual budget planning

2
3

SELF-SERVICE
WEB SOLUTIONS

Web based modules for TMS and HR allows staff to manage their work from
Available as PC’s and mobile devices wherever the are.
separate modules • Automatic email notification of any change requests made by employees and
or fully integrated supervisor authorisations/rejections. This reduces the paper trail but retains a
HR and time full electronic audit.
& attendance • PDF option for all report outputs.
solution
Features & Benefits
 ccess anywhere
A • Integrates with job costing, enabling real-time project tracking and analysis of
– using employee activity in any location.
networked PC’s, • Employees clock in and out, on and off tasks or projects.
Internert, PDAs,
SmartPhones or • Empowers your employees to request leave, shift and work record changes
themselves, subject to supervisor authorisation.
WAP mobiles
• Employees can check own attendance information such as flexi-time balances
 asy employee
E and entitlements, absence history and planned leave, etc.
self-service via • Saves valuable management time by allowing your employees to explain their
Internet, mobile own anomalies – subject to supervisor check and authorisation.
devices, company
• Optional integration with GPS (Global Positioning System) technology and
network or Web Microsoft® MapPoint® to show exact location at time of clocking.
Kiosk.
• Can be used in disconnected mode when no network or mobile signal is
available.
• Supervisors can access and administer the module online either remotely or
over the company network. Supervisor functionality includes checking, editing
and approving anomalies, planning absences and shift changes, future work
planning, skills search, and reporting.
HR.net
• Diary facility (updates Outlook®) and letter generator with mail merge for
mass employee updates or single letters.
• Personnel records include disciplinary, training & qualifications, maternity/
paternity, contracts.
• Powerful reporting with Bradford Factor and Equal Pay reports included as
standard.
• Employees can check own records quickly, securely and easily.
• Employees can update own records subject to supervisor authorisation, saving
time and increasing accuracy for the HR department. For example, change
address details, or update training records.
Our multi-platform employee • Integrated absence management and holiday planning, with employees able
management tool enables you to deploy
time and attendance across your whole to request leave subject to supervisor authorisation.
workforce.
Managing time and attendance data in a modern organisation can be
increasingly complex with more people working from home, or on projects
away from the office.

Call 1300 884 831 for more information

 www.mitrefinch.com.au

JOB COSTING

Enhances your TMS data by

Labour costing tracking work time and costs
aids calculation of against projects or tasks.
production costs, Features & Benefits
quotations to
clients and client • Compare planned against
billing actual tasks and budgets
achieved.
 eal-time
R • A real-time view of work
information on in progress is available to
staff, productivity managers.
and work time
• Easy set-up, using wizards.
allows swift
response on • Text and diagrammatic display,
immediate with user-defined colours.
production Information can also be viewed
priorities as graphs or planners.
• The future work planner can be
 acilitates
F used to plan daily and weekly
accurate future tasks including multiple cost
budgeting and centres and staff deployment
labour planning according to budget. Easy set-up and powerful reporting allow you to
Reduces costs • Powerful wizard-driven custom generate fast, meaningful job costing information.

through effective report generator makes

overtime control obtaining meaningful management information quick and easy.

 asy quoting and

E • Project analysis module can track projects and sub-projects by hours or
cost, and can display a grid or a graph with items over budget/estimate
billing
highlighted in red.
Budget Control • Users can clock on and off jobs or in and out of cost centres by specific
terminal, PC, PDA, smart phone or mobile phone.
 eal-time
R
information • Mobile and remote staff can register travel time for payroll purposes and
compliance with Working Time Regulations.
• Worked hours, absence hours, or both can be selected.
• Key mappings allow use at a single workstation or in multiple locations.
• Work record shows an hours breakdown summary (i.e. the total basic and
overtime hours worked by employees and allocated to each category).
• Work record shows an hours bands breakdown (i.e. when, from start to
end of shift, employees actually worked).
Mitrefinch have successfully married the principals of scientific
management with modern technology.

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5

CUSTOMER
TESTIMONIALS

Message from the Managing Director

Left to Right Jason Lowe, MD TAPS,
Andrew Simpson, Executive Chairman,
Mitrefinch, Allan Murdoch, Sales Director,
Mitrefinch Australia
I am pleased to report that we continue to provide quality solutions
which generate a quick return on investment for our clients.
As we end our 30th year of business, Mitrefinch Australia goes
from strength to strength, with over 200 customers.
To support this growth we have recently opened a second base
in Melbourne to provide increased coverage in Southern and
Western areas.
We remain extremely committed to the Australian market and
will continue to invest in the ongoing development of our products
and our people to ensure that customers are gettign the latest
technology and exceptional service.
Andrew.

“What Australian companies say about Mitrefinch…

and there is a lot to like”

“We invited Mitrefinch to “Although Mitrefinch are relatively

demonstrate its TMS system new in Australia, their staff
and following an extensive showed incredible knowledge of
evaluation it became clear the peculiarities of any Time &
that TMS was as technically advanced as teh Attendance System requirements
other products available yet more cost effective.” and our very complex Labour
Ian Chidgey, IT Manager, Eaton Electric Systems Laws. Their intimate knowledge of the system
and willingness to commit to supporting us in
our remote location lead us to select them as our
system of choice.”
Llew Hill-Lewis, MIS Manager, Norco

“We have found Mitrefinch to “The Mitrefinch Team came

be excellent value for money through with a turnkey solution
and their support is extremely – on time and on budget – and
responsive.” continues to offer second-
Michael Redshaw, HR Manager, Capilano Honey Limited to-none support. I have
recommended Mitrefinch to potential customers
and will continue to do so.”
Patrick Scott, IT Manager, EGR

Call 1300 884 831 for more information

 www.mitrefinch.com.au

“Mitrefinch TMS is easy to use and

great value for money. I would
select Mitrefinch again.”
Kate Peterson JP, Human Resources Manager, Demag Cranes & Components Pty Ltd

“I appreciate the fact “We find TMS easy to use

that Mitrefinch keeps and it has eliminated
improving the product. most of the paper trail
In our case, their experienced staff were able to associated with Payroll.”
assess our requirements and then incorporate Justin Chow, Global Renewables
changes into the software that we so desperately
needed. Not many software companies are as
personal nor capable of modifying their product
as quickly as Mitrefinch.”
David Gangell, IT Manager SAM, Macquarie University
“Mitrefinch have
delivered what we
wanted and the
implementation consultant was brilliant. I
would choose Mitrefinch again.”
“We had a smooth
David Page, Financial Controller,
transition from Bundy NF Importers Pty Ltd
cards to Biometrics
– we are a relatively
new customer who is finding information much
easier to access.”
Yashar Ahmet, Operations Manager,
Advanced Metal Products “The Mitrefinch post
implementation
service is exceptional,
the product is
simple to use and
“I’m glad we chose it has streamlined our payroll process
Mitrefinch, they were immensely.”
able to tailor the system Angela Robinson, HR Manager,
to our exact needs and I cannot fault the after Brightpoint Australia
sales support.”
Linda Braini, Personnel Officer, BPW Transpec

“Mitrefinch has proven to be excellent value

for money. Production supervisors say it’s the
best thing we have ever done and we are now getting
speedy accurate data for our productivity reporting.”
Brett Lawrence, Financial Controller, Intercast Forge

6
7

ACCESS CONTROL
COMPLETE SECURITY SOLUTION
with VISITOR MANAGEMENT MODULE
All Mitrefinch access and
Secure your security products can be fully
employees, integrated to form the complete
premises and security system for your
assets
business.
Control access • Allows restrictions to be placed on any
points e.g. doors control point, prohibiting or allowing
remotely at the selected staff access during various
touch of a button hours.
– no need to
• Monitor individual employees, groups or
open and close Handles any system departments separately.
manually specification,
including control of • Provides and audit log and archive of
 ut the cost of
C doors, turnstiles,
transactions on the movements of staff
car park barriers
crime against etc. in your building, showing where and
your business Systems can be when access has been granted/denied.
equipped with the
 onitor and
M latest biometric • Graphical mapping access and
manage the identity verification monitoring.
technology.
movement of • Send email alerts when alarms are
contractors, triggered.
visitors and • Real-time operation.
employees
through your • Set flashing messages on your screen or sound an alarm when a
premises in real selected entry point is left open for longer than a defined time, ow when
time from your someone attempts to gain access to a restricted area.
PC • Three types of cards are available for use at access points – barcode,
magnetic stripe and proximity.
 ystem will
S
control gates, • Fingerprint technology – only fingerprint templates are stored, not actual
fingerprints, protecting individual privacy as well as improving security.
barriers, doors,
turnstiles, lifts, • The new cost-effective slave reader option allows multiple doors to be
disabled access, controlled with a single access unit.
car blockers etc. • Optional Touch Screen Monitors replace the need for a mouse and
keyboard.
I ntegrates
fully with other Crime against business shows no signs of abating if anything it appears to
Mitrefinch be escalating.
systems

Call 1300 884 831 for more information

 www.mitrefinch.com.au

FIRE EVACUATION

Reliable on-site information in the event of an emergency. Suitable for

sites that are at risk from fire, chemical spills or terrorist attack.
Increased safety
of personnel and Features & Benefits
visitors
• The system has real-time on-site and off-site reports for fire evacuation.
 ccurate real-
A • Zone registration and mustering means fire crews can accurately
time reports pinpoint people in need of rescue and disregard evacuated areas of the
save time for site.
emergency crews
• People cannot get onto or off the premises without registering at a
 uitable for sites
S terminal.
that are at risk
from both fire
and chemical
spills
I ntegrates
fully with other
Mitrefinch
systems
Safeguard lives
Reduce Risk
A full range of card printers, encoders and accessories
Safe Register is available direct from Mitrefinch.

Fully automated

IDENTITY CARDS
Features & Benefits
• Design and print text, logos, graphics and photos on your own ID cards.
• Encode information and store it on ID cards in the form of barcodes,
magnetic stripes or smart cards.
• Print on all types and sizes of cards including proximity.

Printers • Simple wizards guide you through the design process.

• Link digital cameras directly to the application via TWAIN interface.
Accessories
• ID card printer packages available, with everything you need to start
Design Wizard designing and printing your own ID cards.
Bureau Service • Integrates fully with Mitrefinch systems.
We offer a full range of card production items for you to design and print
text, logos or photos onto your staff ID or visitor cards. 8
9

HR MANAGEMENT

Works with TMS to form a seamlessly integrated employee management

system or a fully featured stand alone for effective management of your HR
Flexible - can be
Data.
easily configured
to fit company Features & Benefits
requirements • Integrated holiday planning and absence management.
Centralised • User can configure the system with additional screens and fields.
information
• Fully expandable to cater for future change including bulk changes of
reduces
employees and mass updates to employee data.
administration
• Report generation and letter writing with mail merge integrated into the
 ingle point
S system.
of data entry
• Reports, letters and documents can be displayed on screen, printed and
for employee emailed.
information
• Diary facility allows users to set pop-up reminders.
 radford Factor
B
• Special calculations can be made for sick/holiday pay.
and Equal Pay
reports supplied • All historical data can be viewed, by screen or by field.
as standard • Changes can be backdated, current or future and can be viewed/modified
prior to implementation.
 elf-service
S
module available • Point in time analysis allows information to
see page 3 be viewed for making comparisons.

I ntegrates • Security function allows restrictions on

users, some can read only, others can read
fully with other
and edit.
Mitrefinch
systems. • Training and qualifications records facility
both for storing existing qualifications and
Supports for planning future training needs.
Statutory • Disciplinary procedures can be tracked and
Maternaty, actioned.
Paternity and
Adoption rules • Integral diary facility populates Microsoft®
Outlook® Task Manager.
Applicant • Facility to attach any digital file (e.g. .pdf,
tracking .doc, .tif, .jpg) to the system, allowing
module to track managers to keep track of all staff records
candidates and communications.
through the
recruitment Good Human Resources Management
can make a good company better. Our HR
process
Manager Software can make a difficult role
easier and more efficient.
The system holds detailed employee
information.

Call 1300 884 831 for more information

 www.mitrefinch.com.au

CASE STUDY

The EGR Group is a privately-owned design,

manufacturing and marketing company.
Founded in 1973, the EGR Group commenced
operations producing point-of-purchase products
and light plastic fabrication products.
EGR entered the automotive market in 1983 and
is now the world’s leading designer, manufacturer
and international marketer of the thermoformed
automotive accessories.
Today, EGR is a truly global organisation and
employs 900 people worldwide.
The company’s world headquarters are located in
Brisbane with offices in Melbourne and Sydney,
and Product Development and Warehousing in
Ontario California and Milton Keynes United Patrick Scott, EGR IT Manager says:
Kingdom.
“EGR reviewed its Time and Attendance solution
Elaine Heynes, EGR Payroll Manager, says: in 2003
‘We enjoyed a successful implementation and Mitrefinch was then quite new to Australia, but
have now been using Mitrefinch TMS for over 3 presented a highly professional solution, with
years”. “The system has proven to be very flexible impressive assurances of longevity and support in
and extremely reliable”. Australia.”
TMS easily accommodates all our award and “The Mitrefinch Team came through with a
workplace agreements across four (4) businesses turnkey solution - on time and on budget – and
for over 650 employees and we record attendance continues to offer second-to-none support”.
using fifteen (15) ID card timekeeping terminals
that are installed across 7 sites”.

‘Mitrefinch offers terrific support “I have recommended

and any queries we have made, or
problems requiring their assistance,
Mitrefinch to
have been addressed in a prompt and potential customers
professional manner.” and will continue to
“This is of paramount importance to our Payroll
department to ensure our people are paid do so.”
accurately and on time - week in, week out.”
“Over time, not withstanding changes to our
business requirements and an upgrade to our
MicrOpay payroll system, Mitrefinch have proven
to be a reliable and valued business partner to
EGR”.

10
9 www.mitrefinch.com.au

HELP DESK
A Mitrefinch support contract 24-hour Internet support
offers you peace of mind, ensuring  lients can log and track calls 24 hours a day
C
your software and hardware are via our unique password protected support
website.
maintained by our inhouse team and
Online help with frequently asked questions
dedicated experts.
and video tutorials.
Software and Hardware support
Free software upgrades
 ardware issues which cannot be resolved
H
 ontinuous development ensures free
C
over the telephone are attended to on-site
upgrades to our latest software for all
within one working day, where geographically
customers on support contracts.
possible.
Our in-house development team ensures
reliable and stable software solutions.

MITREFINCH TECHNOLOGY
Single user/Multi user. Web:
Standalone/Multi site.  icrosoft® Internet Explorer 5+ and Mozilla
M
Microsoft® SQL Server/MSDE, Oracle®. Firefox compatible.

ODBC/ADO compatible.  ompatible with Microsoft® Internet

C
Information Server (IIS).
Citrix®/Terminal Services compatible.
Mobile technologies:
Compatible with Microsoft®,
 ompatible with any smart device which can
C
 xchange/Outlook®, Lotus Notes or any
E host the Microsoft®.NET Compact Framework
Windows® MAPI/SMTP compatible email client. e.g. PDAs and SmartPhones.
 uns on Windows® 98 SE, NT, 2000, 2003, 2008,
R Compatible with any device with a HTML/WAP
XP, Vista and Windows® 7 compliant browser e.g. PDA, mobile phone.

Sales 1300 884 831 Tech Support 1300 884 817

Head Office Mitrefinch (Aust) Pty Ltd
Unit 47, Homebush Business Village, 11-21 Underwood Road, Homebush NSW 2140
Tel 02 8762 7888 Fax 02 8762 7878 E-mail sales@mitrefinch.com.au

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