INFORMATION TECHNOLOGY

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INTRODUCTION

Information Technology (IT) would have a prominent and progressive role

in the new millennium as the single most important enabler for improving
efficiency and effectiveness in organisations. The State Government
recognises the role of IT as an effective tool in catalysing economic
activity, in efficient governance and in developing human resource. This
policy seeks a deep impact initiative by the State Government in
encouraging replacement of traditional delivery system of public services
by IT driven system of governance that works better, costs less and is
capable of serving the citizens needs with ease.
A high degree of public satisfaction through transparent and efficient
functioning of public domain activities would be at the focus of IT
initiative. Application of sunrise technologies in transition to a knowledge
based society, providing equal opportunity to all in reaping the benefits of
development, harnessing vast potential of human endeavour and
enriching quality of life shall provide the long term underpinning of socioeconomic transformation of the State. This policy further seeks to
facilitate private domain initiative in e-transition of Haryana by providing
critical infrastructure, systems framework and enabling environment.
Information Technology is a key driver of an increasingly knowledge based
global economy. A knowledge based economy is now a sine qua non for
leadership. Given its current global position in the IT and ITES sector, India
is well positioned to enhance and leverage its IT capabilities towards this
end. Technology has transformational power. It is a great leveler of
opportunity within and across economies. Recognizing this potential of IT,
several economies in the Asia-Pacific region have invested in
infrastructure and adopted proactive policies to foster adoption of IT
pervasively. Consequently their economies have experienced much faster
and more equitable growth and their development indices have moved up
rapidly.
India aspires to become a knowledge economy with a global role. The
Indian economy has achieved a growth rate of around 8 % over the last
decade, and the contribution of IT Sector to this growth is significant. The
Indian IT industry is a USD 100 Billion industry (2011-12) with 80% of the
revenues coming from exports. The Indian IT & ITES sector employs over
2.8 million skilled people. The IT sector has been one of the major
employment generators in the last two decades. The global IT-ITES market
has been growing. Current negative trends in many economies around the
globe provide both challenges and new opportunities. New competitors
emerge, often unpredicted. This flux in the global economy highlights the
need for constant reappraisal of strategy and the imperative of identifying
new markets and new services and seeking ways to leverage and extend

the reach of domestic non-IT services like engineering, health, education,

skill development, security, legal, financial, accounting, transport &
logistics etc. There is room for growth but no room for complacency. A
conducive policy environment and a concerted strategy is needed for the
country to remain a global player on a long term basis.
The IT Vision is sought to be realised by achieving the following objectives:

1. Upgrading the standard and quality of administration, particularly in

social and public services sector through a process of modernisation and
rationalisation of the administrative set up.
2. Providing public centred, efficient and cost-effective Government.
3. Extensive percolation of IT literacy and education in the State.
4. Promoting investments in IT industry.
5. Encouraging private sector initiative in IT related infrastructure and
services.
6. Increasing the share of IT in State Gross Domestic Product.
7. Generating IT related employment opportunities.
8. Enhancing earning capacity of the residents thereby ensuring a better
quality of life.

IT POLICY AND PUBLIC DOMAIN

The State shall undertake intensive re-engineering and administrative
reforms, redefining its role, and recasting the structure and functioning of
its administrative Departments to facilitate adaptation to IT. This exercise
shall be carried by removal of redundancies, resource optimisation and
rationalisation of rules and procedures to bring about transparency in
working and enhancing efficiency and productivity.
IT application in transaction automation and creation of information
databanks will be mandatory for all Departments, Boards and Corporation
to achieve accountability and efficiency in administration. This process will
be completed by the year 2003.

As a part of administrative re-engineering, integration of projects across

various Departments to provide a single point of contact to citizens for
electronic delivery of services would be put in place.