BMC Atrium Core 7.6.03 Master Index

BMC Atrium Core 7.6.
03
Master Index
August 2010
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Preface
This master index enables you to locate topics throughout the BMC Atrium Core
7.6.03 documentation set. The master index is intended for all levels of BMC
Atrium Core users.
This master index includes subject entries from the manuals listed in Table 1-1.
This table also shows the abbreviation that is used in the master index for each
manual.
Table 1-1: Manuals in the master index (Sheet 1 of 2)
Title
Document provides
Abbreviation
BMC Atrium Core 7.6.03

Information about CMDB concepts and
Concepts and Planning Guide high-level steps for planning and
implementing your BMC Atrium Core
implementation.
ACP

Developers Reference Guide
Information about creating API programs

using C API functions and data structures.
ADR

Installation Guide
Information about installing, upgrading,

and uninstalling BMC Atrium Core
features.
AI

Troubleshooting Guide
AT
Information about resolving issues with
BMC Atrium Core components, including
API, filter, and console error messages and
their solutions.
BMC Atrium CMDB 7.6.03

Administrator's Guide
CA
Information about setting permissions,
configuring federation, modifying the data
model, configuring an impact model, and
other administrative tasks in BMC Atrium
CMDB.

Data Modeling Guide
Best practices for using the classes that BMC CDM

provides for BMC Atrium CMDB (both the
CDM and extensions) to model complex
business entities, focusing on the use of
multiple related CIs to model an entity
rather than on general information about a
class or attribute.

Normalization and
Reconciliation Guide
Information about normalizing data in

BMC Atrium CMDB and reconciling CIs
from different data providers into a single
production dataset.
CNR
Preface
BMC Software, Inc., Confidential
Table 1-1: Manuals in the master index (Sheet 2 of 2)
Title
Document provides
Abbreviation

User's Guide
Information about using BMC Atrium

CMDB, including searching for and
comparing CIs and relationships, relating
CIs, viewing history, running impact
simulations, and viewing federated data.
CUG
BMC Atrium Integration

Engine 7.6.03 ADK
Developer's Guide
IED
Information about how to build adapters
that can transfer information between an
external data store and either BMC Remedy
AR System forms or BMC Atrium CMDB.
BMC Atrium Integration

Engine 7.6.03 User's Guide
IEU
Information about how to create data
exchanges and data mappings, define rules
and queries, activate event-driven data
exchanges and define connection settings,
and conceptual information about BMC
Atrium Integration Engine.

Product Catalog and DML
Guide
Information about configuring the Product PC

Catalog and DML, updating vendor data,
and creating aliases for products,
manufacturers, and categorizations.
Master Index
Activating links in the master index

The following procedures update the file names of your BMC Atrium CMDB
documentation to activate links in the BMC Atrium Core 7.6.03 Master Index.
This procedure is necessary only for documentation obtained from the Customer
Support site. Links in the master index obtained from the product media and the
Electronic Product Distribution (EPD) site function correctly.
! To activate links in the BMC Atrium CMDB 7.6.03 Master Index

1 Make sure that the BMC Atrium Core 7.6.03 Master Index and the related BMC
Atrium CMDB documents that you downloaded from the Customer Support site
are located in the same directory.
2 Rename the PDF files as follows:
Downloaded file name
New file name
160635.pdf
160635_AtriumCore7.6.03_ConceptsPlanningGuide.pdf
160629.pdf
160629_AtriumCore7.6.03_InstallationGuide.pdf
160636.pdf
160636_AtriumCore7.6.03_TroubleshootingGuide.pdf
160639.pdf
160639-ACDevGuide.pdf
160641.pdf
160641_CMDB7.6.03UG.pdf
160644.pdf
160644_CMDB7.6.03AG.pdf
160646.pdf
160646_CMDB7.6.03_NRG.pdf
160647.pdf
160647_CMDB7.6.03_DataModelingGuide.pdf
160656.pdf
160656_AtriumCore7.6.03_ProductCatalogDMLGuide.pdf
160663.pdf
160663_AIE7.6.03_UsersGuide.pdf
160664.pdf
160664_AIE7.6.03_ADKDevelopersGuide.pdf
Preface
Master Index
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Index
Symbols
# parameter IEU 221
$field$ option for BMC Remedy AR System query
syntax IEU 209
$KEYLIST$ reserved word IED 29
A
aborted Reconciliation Engine jobs AT 15
abstract classes
about ACP 52
data replication ACP 53, ACP 62
deprecating CA 208
extending ACP 62
with data replication CA 41
without data replication CA 41
access points
binding CDM 38
modeling CDM 36
accessing
BMC Atrium CMDB ACP 89
BMC Atrium Core Console CUG 15
BMC Remedy AR System database PC 124,
PC 132
CMDB data ACP 26
Product Catalog from CM PC 124, PC 133
federation AT 59
activating
data exchanges IEU 162
federated instances ADR 71, ADR 161
active link error messages AT 143
Active status CA 60
activities, Merge
missing endpoints AT 30
multiple Configuration Items (CIs)
merges AT 30
activities, removing from jobs CNR 89
Adapter Development Kit IEU 18
code requirements IED 26
compiler requirements IED 26
debugging facilities IED 73

files installed IED 27
interface IED 19
logging facilities IED 72, IED 73
adapter object class IED 46
adapter rule helper utility IEU 38
DB2 IEU 38
file IEU 50
Oracle IEU 42
SQL IEU 45
XML IEU 50
adapter template
default location IED 51
definition of IED 20
preparing the development
environment IED 52, IED 53
adapters
about CA 75
configuring initialization parameters IED 33
custom CA 86
documenting IED 70
installers, building IED 69
licensing IED 68
registering CA 86, IED 68
rule syntax list, creating IED 34
uninstalling IED 69
adding
aliases, company PC 91
attributes to existing classes ACP 60
data manually ACP 137
product entries PC 72
products to suites PC 78
related files to patch entries PC 78
Software Library Item attachments PC 77
subclasses to the Common Data Model ACP 61
workflow to BMC Atrium CMDB ACP 155
addresses, modeling
IP CDM 37
MAC CDM 38
network CDM 39
adjacency lists ADR 54
Master Index
9
ACPAtrium Core Concepts and Planning Guide; ADRAtrium Core Developers Reference Guide; AIAtrium Core
Installation Guide; ATAtrium Core Troubleshooting Guide; CACMDB Administrators Guide
adjacency matrixes ADR 54
adjacent nodes ADR 164, ADR 165
ADK_ERROR return value IED 54
ADK_OK return value IED 54
ADK_WARNING return value IED 54
administrative groups, modeling CDM 62
Administrative Information tab AT 15, AT 16, AT 18
Adobe Flash settings CUG 17
advanced settings
character set IEU 159
debugging IEU 159
performance IEU 159
using IEU 159
Advanced Settings tab AT 42, AT 102, AT 103
after you install AI 88
AIE roles
Definitions Admin role CA 20
User role CA 20
AIE service IEU 18, IEU 223
command-line parameter IEU 216
debug file (aiemain.dbg) IEU 223
language translation for log IED 72
overview IED 19
rule syntax IEU 198
running on UNIX, from a command line IEU 217
AIE. See BMC Atrium Integration Engine
aie.cfg file
editing IEU 224
location IEU 219
parameters IEU 221
sample file IEU 219
aie.cfg file parameters
# (pound sign) IEU 221
ARLogin IEU 221
ARPassword IEU 221
ARServerName IEU 222
AsyncInterval IEU 222
ChunkSize IEU 223
CMIBlock IEU 223
ConfigInterval IEU 222
ConfigPassCount IEU 222
CustomAdapter IEU 223
DB2InstName IEU 223
DebugOn IEU 223
FileDataPath IEU 223
logging IEU 223
MaxDebugSize IEU 223
MaxLogSize IEU 224
OraDbDirPath IEU 224
PrivateRPCPort IEU 224
Srvgroup IEU 224
StackTrace IEU 224
TimeStampDebug IEU 224

AIE:Exchange_Runs form IEU 172, IEU 173, IEU 235
aie001 script AI 90
aiecfedit IEU 224
aiemain.dbg file
disabling IEU 223
enabling IEU 223
aiexfer utility
command syntax examples IEU 192
completion code messages IEU 193,
completion codes returned by IEU 193
definition of IEU 18, IED 19
aliases
company, adding PC 91
company, modifying PC 92
mapping categorizations CNR 40
mapping products and manufacturers CNR 40
Apache Axis2 ADR 36
Apache Tomcat AT 37
API
compatibility ADR 26
for normalization, logging CNR 50
logs AT 86
application layer infrastructure ACP 31
Application Pending form AT 18
application roles
AIE Definitions Admin CA 20
AIE User CA 20
Atrium Foundation Admin CA 21
Atrium Foundation Viewer CA 20
Atrium Impact Simulator User CA 19
CMDB Console Admin CA 16, CA 19
CMDB Console User CA 19
CMDB Data Change CA 18
CMDB Data Change All CA 18
CMDB Data View CA 17
CMDB Data View All CA 18
CMDB Data Viewer CA 19
CMDB Definitions Viewer CA 19
CMDB RE Definitions Admin CA 20, CNR 140
CMDB RE Manual Identification CA 20,
CNR 140
CMDB RE User CA 16, CA 20
General Access CA 21
NE Administrator CA 20
NE User CA 20
Unrestricted Access CA 21
application server
logs, web services AT 92
modeling applications on CDM 47
application systems, modeling applications
on CDM 47
10
Master Index
CDMCMDB Data Modeling Guide; CNRCMDB Normalization and Reconciliation Guide; CUGCMDB Users Guide;
IEDAIE ADK Developers Guide; IEUAIE Users Guide; PCProduct Catalog and DML Guide
applications
generating forms for CA 188
groups CA 15
hosting environment CDM 47
infrastructure CDM 47
modeling business aspects CDM 49
opening CUG 17
relationships CDM 48
roles CA 17
running on application servers CDM 47
running on application systems CDM 47
running on computer systems CDM 48
using with extended data models ACP 64
approving
patches PC 84
products PC 83, ACP 125
products in bulk PC 85
versions PC 84
AR Database link PC 132
AR System
See BMC Remedy Action Request System (BMC
Remedy AR System)
AR System Application Service Password AI 36
AR System server user name AI 34
AR System server group, upgrading AI 70
AR System Server Maximum Thread value AI 36
AR System server plugin, changing the port
number AI 30
ar.cfg file, configuring CNR 140
ar.conf file, configuring CNR 140
arapi.log file AT 107
architecture
BMC Atrium CMDB API ADR 18
BMC Atrium Core ACP 25
BMC Remedy AR System ACP 32
overview ADR 18
ARERR 6230, troubleshooting AT 38
arerror.log file AT 107
ARLogin parameter IEU 221
ARPassword parameter IEU 221
arrecond.sh script file AT 23
arrows, dependency relationships and CDM 12
ARServerName parameter IEU 222
assessing configuration data source
environments ACP 75
Asset Management. see BMC Remedy Asset
Management
assigning
data mappings to a data exchange IEU 141
permissions roles CA 22
AsyncInterval parameter IEU 222
Atrium Console
error messages AT 38
filter error messages AT 147
troubleshooting AT 33
Atrium Core. see BMC Atrium Core
Atrium Explorer
about ACP 22
associating queries with a technical
service CA 116
BMC Remedy AR System and CA 196
CI groups CUG 58
Classes section CUG 31
configuring CA 184
creating CIs CUG 68
creating filters CUG 61
default CI editor, changing CA 192
display pane CUG 22
filtering relationships CUG 61
filters CUG 21, CUG 61
Find section CUG 32
Impacted Services section CUG 30
interface CUG 19
launching from browsers CA 200
layout options CUG 22
navigation pane CUG 31
opening CUG 16
opening federated data CUG 63
options CUG 20
Properties section CUG 30
relating CIs ACP 109, CUG 71
relationship lines CUG 26
restricting displayed instances CUG 61
table view CUG 20
toolbar CUG 20
topology view CUG 20
viewing links CUG 63
Views section CUG 32
zoom bar CUG 23
Atrium Foundation Admin
Computed group CA 16
regular group CA 16
role CA 21, PC 60
Atrium Foundation Viewer
Computed Group CA 16
regular group CA 16
role CA 20, PC 60
Master Index
11
Atrium Impact Simulator
about ACP 22
Calbro Services example CUG 88
cells in server group environments,
implementing CA 109
function AI 12
impact states CUG 89
interface CUG 90
opening CUG 17
opening related requests CUG 93, CUG 97
table view CUG 92
topology view CUG 91
User role CA 19,
using with BMC Service Impact
Manager CUG 88, CA 108, CA 109
using without BMC Service Impact
Manager CUG 89
Atrium Integration Engine. See BMC Atrium
Integration Engine
Atrium Plugin Port Number AI 36
Atrium widget
error messages AT 38
mid tier and AT 37
attachLimits structure ADR 151
Attachment Details form PC 77
attachment limits ADR 151
attachments, adding to Software Library Items PC 77
attributes
about ACP 46, CDM 9
adding to existing classes ACP 60
adding to views CA 186
additional CDM 10
audit options CA 58
C API data structures ADR 144
Category ACP 60
class ADR 179
creating CA 52
creating multiple ADR 74, ADR 82
data structures ADR 144
definitions ADR 144
deleting CA 48, ADR 86, ADR 87
deprecating CA 203, CA 208
editing CA 94
expanding CI parameters ADR 91
extending the Common Data Model ACP 60
for impact CNR 19
generating fields for AR System ACP 64
hidden CDM 83
index information ADR 178
Item ACP 60
key CDM 10
managing ADR 68
missing in Data Field Mapping window AT 54
moved CDM 83
name ADR 179
Name versus ShortDescription CDM 10
namespaces CA 43
naming and numbering rules ACP 64
NormalizationStatus, values CNR 23
normalized CNR 14
permissions CA 26, CA 45
propagating for weak relationships CA 53
propagation sources ADR 213
propagation targets ADR 213
retrieval information ADR 146
retrieving ADR 94, ADR 107
setting ADR 126, ADR 133
sort information ADR 206, ADR 207
substitution CA 102
substitution of ACP 86
Type ACP 60
updating manually ACP 138
validating CI ADR 125
values ADR 152
audit forms ACP 147
audit history, class definition AT 58
Audit tab AT 58
auditing
attribute options CA 58
best practices ACP 151
configuring for classes CA 58
overview CA 57
audits
attribute options ACP 150
Calbro Services example ACP 149
class options ADR 153
copy option ACP 147
life cycle ACP 151
log option ACP 148
restricting ACP 150
retrieving CI data ADR 100
retrieving modified CI instances ADR 100
specifying qualifications ACP 150
tracking changes to instance data ACP 146
types ACP 147
value lists ADR 154, ADR 155
viewing instance history CUG 83
author, setting CA 41
auto-identify datasets CNR 102
Axis2 ADR 36
12
Master Index
B
base classes
about CDM 9
BMC_BaseElement CDM 9
BMC_BaseRelationship CDM 9
relationship CDM 9
views CA 186
batch normalization
configuring CNR 46
initial CI loading CNR 24
logging CNR 49
overview CNR 42
benefits
BMC Remedy AR System ACP 33
decision-making support ACP 35
federated data ACP 31
integration ACP 35
Service Asset and Configuration
Management ACP 34
best practices
adding workflow ACP 156
auditing ACP 151
categorizations ACP 124 PC 113
data exchanges ACP 129
importing data to BMC Atrium CMDB ACP 135
multitenancy instance permissions CA 28
setting up categorization in
pre-production PC 49
bidirectional data transfers, testing ACP 136
binding, access point CDM 38
blank values, validity of IEU 77, IEU 103, IEU 128
blanks, trailing IEU 77, IEU 104, IEU 128
BLOBs (binary large objects), retrieving
instance ADR 103
BMC Asset dataset
about ACP 78, CUG 65, CUG 66
duplicate CIs in AT 26
BMC Atrium CMDB Engine log AT 86
BMC Atrium CMDB Java API log AT 87
BMC Atrium CMDB. See BMC Atrium Configuration
Management Database (BMC Atrium CMDB)
BMC Atrium Configuration Management Database
(BMC Atrium CMDB)
about ACP 20, ADR 43
API logs AT 94
architecture ACP 29
C API error messages AT 109
CMDB CDM 9
cleaning up data AT 74
data model ACP 46
distributed, with BMC Remedy ITSM AI 138
function AI 12
installation error, importing file AI 114
Java API logs AT 87
logs AT 86
Online Help, installing AI 62
permission issues AT 69
production dataset ACP 78
Server-side API logs AT 86
BMC Atrium Configuration Management Database
(BMC Atrium CMDB) APIs
architecture ADR 18
C ADR 19
Java ADR 20
overview ADR 18
programming ADR 22
programs, when to write ADR 22
sample source code ADR 43
terminology changes ADR 23
web services ADR 20
BMC Atrium Core
architecture ACP 25
build number CUG 14
configuration issues AT 65
documentation CDM 13
implementing ACP 117
Maintenance Tool AI 112
managing ACP 145
version number CUG 14
BMC Atrium Core Console
accessing CUG 15
active link error messages AT 143
applications and tools CUG 16
client-side logging AT 84
closing CUG 14
configuring Product Catalog PC 59
logging out CUG 14
opening CUG 13
opening applications CUG 17
server-side logging AT 85
toolbar CUG 14
versus API programming ADR 22
BMC Atrium Core Web Services
API ADR 36
Infrastructure ADR 36
Infrastructure function AI 12
Registry ADR 36
BMC Atrium Core widgets
embedding in BMC Remedy AR System
forms CA 198
launching CA 196
launching from browsers CA 200
BMC Atrium Discovery and Dependency Mapping
Master Index
13
configuration data discovered ACP 74
dataset ACP 78
discovering data ACP 74
relating CIs CUG 68, CUG 71
running and scheduling tasks ACP 82
BMC Atrium Impact Simulator port setting AI 37
BMC Atrium Integration Engine
about ACP 24
AIE service fatal error AT 48
AIE service stopped AT 47, AT 48
configuring ACP 127
data exchange issues AT 42
data exchange statistics AT 103
Data Field Mapping window AT 54
data mapping issues AT 46
debug messages AT 100
debugging AT 94
debugging initialization phase AT 102
debugging processing phase AT 103
eie.cfg file AT 94
eieEventCleanup.dbg file AT 100
eieEventListener.dbg file AT 100
eieEventMgr.dbg file AT 100
eiemain.dbg file AT 100
enabling debug logging AT 94
function AI 12
instance management issues AT 49
introduction to IED 16, IEU 14
log messages AT 96
logs AT 94
managing instances AT 49
maximum number of instances on a
computer AI 27
missing attributes AT 54
opening CUG 17
reasons for deploying multiple instances AI 27
reserved words IED 29, IED 32
RPC port error AT 54
Rule Helper issues AT 53
service issues AT 47
SQL adapter issues AT 49
transferring data ACP 74
BMC Atrium Product Catalog
about ACP 23, ACP 96
aliases, mapping CNR 40
and normalization CNR 15
approving products ACP 125
best-practice categorizations ACP 124
categorizing product entries PC 35
CI Type and normalization CNR 15
creating entries PC 71
defined PC 14
error messages AT 167, AT 175
exporting data PC 101
importing data CA 144
fields PC 32
function AI 13
mapping categorization aliases CNR 40
mapping name aliases CNR 40
modifying categorization values PC 48
opening CUG 17
preparing for normalization CNR 28
product files PC 24
queries PC 135
relation to Normalization Engine ACP 94
results of upgrading AI 75
simulating changes after normalization CNR 37
troubleshooting installation AI 115
validating data CA 151
BMC Atrium Product Catalog entries
adding product suites PC 78
creating custom PC 71
deleting PC 85
patches PC 76, PC 78
relating to companies PC 81
removing company relationships PC 83
BMC Atrium Web Services Registry, function AI 13
BMC BladeLogic Client Automation, running and
scheduling tasks ACP 82
BMC Configuration Automation for Clients
supported platforms PC 126
using with Product Catalog PC 123
BMC Configuration Import dataset ACP 78
BMC Configuration Management
configuration data discovered ACP 73
dataset ACP 78
BMC Default Continuous job
overview CNR 78
resetting continuous mode CNR 79
BMC Discovery products CDM 9
See also BMC Atrium Discovery and Dependency
Mapping
BMC Impact Solutions, using new classes ACP 64
14
Master Index
BMC Remedy Action Request System (BMC Remedy
AR System)
about PC 135
AIE service accidentally stops AT 47
API documentation IEU 18, IED 19
architecture ACP 32
Atrium Explorer and CA 196
benefits ACP 33
BMC Atrium CMDB and ACP 32
CM supported platforms PC 126
creating forms ADR 138
error logs AT 107
federated data ADR 162
field permissions CA 26
forms, finding instances CUG 56
form permissions CA 26
groups CA 14
Home Page IEU 31
licenses CA 25
query syntax IEU 209, IEU 210
required version AI 15
roles CA 22
security script PC 124, PC 125
users CA 14
using with extended data models ACP 64
BMC Remedy AR System. See BMC Remedy Action
Request System
BMC Remedy Administrator, required version AI 15
BMC Remedy AR System query syntax
$field$ option IEU 209
function syntax IEU 210
syntax statement IEU 209
value option IEU 209
BMC Remedy Asset Management
categorizing bulk inventory and
schedules PC 33
dataset ACP 78
using with Product Catalog PC 16
BMC Remedy Change Management
categorizing change requests and
templates PC 34
opening a request from Atrium Impact
Simulator CUG 93, CUG 97
BMC Remedy Developer Studio, required
version AI 15
BMC Remedy IT Service Management (BMC Remedy
ITSM) IEU 182
categorizing records PC 33
generating forms CA 187
using with Normalization Engine CNR 24
BMC Remedy Knowledge Management, categorizing
solutions PC 34
BMC Remedy Service Desk, categorizing incidents,

known errors, problem investigations, and
scripts PC 35
BMC Remedy User
accessing BMC Atrium Integration Engine
with IEU 30
BMC Sample dataset ACP 78
BMC Service Impact Manager (SIM), using with
Atrium Impact Simulator CUG 88
BMC.ADDM dataset ACP 78
BMC.ASSET.SANDBOX dataset ACP 78
BMC_AccessPoint class ACP 55, CDM 36, CDM 39,
CDM 66
BMC_Application class CDM 44, CDM 47
BMC_ApplicationInfrastructure class CDM 44,
CDM 47
BMC_ApplicationService class CDM 64
BMC_ApplicationSystem class CDM 54, CDM 56,
CDM 63
BMC_BaseElement class ACP 55, CDM 9
BMC_BaseRelationship class ACP 56, CDM 9
BMC_BusinessService class CDM 64
BMC_Cluster class CDM 41
BMC_Collection class ACP 55, CDM 65
BMC_Component class ACP 56
BMC_Component relationship CDM 12
BMC_ComputerSystem class
about CDM 18, CDM 23
additional attributes CDM 20, CDM 23
key attributes CDM 19
patches CDM 23
products CDM 23
virtual systems CDM 26
BMC_ComputerSystem, and post-upgrade
utility AI 83
BMC_ConcreteCollection class
about CDM 62
additional attributes CDM 62
BMC_ConnectivityCollection class
about CDM 65
BMC_ConnectivitySegment class
about CDM 76
BMC_DataBase class
about CDM 55
BMC_DataBaseStorage class
about CDM 58
BMC_DefaultAccountPermissions form CA 30
Master Index
15
BMC_Dependency class ACP 56
BMC_Dependency relationship CDM 12
BMC_DiskDrive class
about CDM 69
BMC_Document class ACP 55
BMC_ElementLocation class ACP 56
BMC_Equipment class ACP 55
BMC_FederatedBaseElement class ACP 57
BMC_FederatedBaseRelationship class ACP 57
BMC_FileSystem class CDM 58
BMC_Genealogy class ACP 56, CDM 25
BMC_Genealogy relationship CUG 27
BMC_HardwareSystemComponent class
about CDM 35
BMC_Impact class ACP 56
BMC_Impact relationship CNR 19
BMC_IPConnectivitySubnet class
BMC_IPEndpoint class
about CDM 37
BMC_LAN class CDM 79
BMC_LANEndpoint class
about CDM 38
BMC_LogicalEntity class ACP 55, CDM 30, CDM 55
BMC_LPAR class CDM 33
BMC_Media class CDM 68, CDM 69
BMC_MemberOfCollection class ACP 56
BMC_MemberOfCollection relationship CDM 12
BMC_MFVirtualSystem class CDM 33
BMC_MFVirtualSystemEnabler class CDM 33
BMC_NetworkPort class
about CDM 39
BMC_OperatingSystem class
about CDM 34
BMC_Organization class
about CDM 61
BMC_Patch class CDM 22, CDM 46
BMC_Person class ACP 55
BMC_Product class
about CDM 64
BMC_ProtocolEndpoint class CDM 36, CDM 74
BMC_ResourceAllocationSettingData class CDM 31
BMC_ResourcePool class CDM 30
BMC_RoutingGroupConnector class
about CDM 66
BMC_Settings class ACP 55
BMC_SoftwareServer class
additional attributes CDM 53, CDM 63
database servers CDM 54
Oracle Listeners CDM 56
software servers CDM 52
BMC_StorageSubsystem class
about CDM 71
BMC_System class ACP 55
BMC_SystemComponent class ACP 55
BMC_SystemService class ACP 55
BMC_TapeDrive class
about CDM 68
BMC_VirtualSystem class CDM 32
BMC_VirtualSystemEnabler class
about CDM 27
BMC_VirtualSystemEnabler, and post-upgrade
utility AI 83
BMC_VirtualSystemSettingData class CDM 27
BMC_VMWare class CDM 32
BMC_WAN class CDM 79
browsers, accessing BMC Atrium Integration Engine
with IEU 32
browsing the data model CA 36
build number, BMC Atrium Core CUG 14
building adapter installers IED 69
building adapters, connecting to the data
source IED 77
building CMDBs
phased implementation ACP 42
Stage 1 ACP 40
Stage 2 ACP 40
Stage 3 ACP 41
Stage 4 ACP 41
Stage 5 ACP 42
bulk data, loading ACP 27
bulk entries
beginning transactions ADR 72
committing transactions ADR 90
ending transactions ADR 90
invoking API calls ADR 67
rolling back transactions ADR 90
starting ADR 72
transaction functions ADR 67
bulk inventory, categorizing PC 33
bundling log files AT 108
16
Master Index
business aspects of applications, modeling CDM 49
business entities, modeling Microsoft
Exchange CDM 60
business services
copying from production CA 114
described ACP 109
C
C API
See also C API data structures overview
compilers ADR 34
compiling on HP machines ADR 34
components ADR 19
driver source code ADR 29
header files ADR 29
installation package ADR 29
library files ADR 30
library links ADR 34
overview ADR 19
C API attribute data structures
attachLimits ADR 151
charLimits ADR 149
CMDBAttributeGetStruct ADR 146
CMDBAttributeLimit ADR 147
CMDBAttributeLimitList ADR 151
CMDBAttributeNameId ADR 151
CMDBAttributeValueList ADR 152
CMDBAttributeValueListList ADR 152
CMDBAttributeValueStruct ADR 152
CMDBSortList ADR 206
CMDBSortStruct ADR 207
CMDBWeakPropagatedAttrs ADR 213
CMDBWeakPropagatedAttrsList ADR 214
currencyLimits ADR 150
dateLimits ADR 150
decimalLimits ADR 150
enumLimits ADR 150
integerLimits ADR 149
overview ADR 144
realLimits ADR 149
C API bulk entry transaction functions
CMDBBeginBulkEntryTransaction ADR 72
CMDBEndBulkEntryTransaction ADR 90
overview ADR 67
C API class data structures
CMDBClassRelationship ADR 156
CMDBClassTypeInfo ADR 157
CMDBIndexList ADR 177
CMDBIndexStruct ADR 178
overview ADR 144
C API copy functions ADR 67

C API data model functions
CMDBCreateAttribute ADR 74
CMDBCreateClass ADR 77
CMDBCreateMultipleAttributes ADR 82
CMDBDeleteAttribute ADR 86
CMDBDeleteClass ADR 87
CMDBGetAttribute ADR 94
CMDBGetClass ADR 97
CMDBGetListClass ADR 104
CMDBGetMultipleAttributes ADR 107
CMDBSetAttribute ADR 126
CMDBSetClass ADR 128
CMDBSetMultipleAttributes ADR 133
CMDBSynchMetaData ADR 138
overview ADR 68
C API data structures overview ADR 19, ADR 141
C API environment functions
CMDBGetServerPort ADR 115
CMDBInitialization ADR 123
CMDBSetServerPort ADR 136
CMDBSystemInit ADR 139
CMDBTermination ADR 139
overview ADR 68
C API error messages AT 109
C API export and import functions
CMDBExportData ADR 92
CMDBExportDef ADR 93
CMDBImportData ADR 121
CMDBImportDef ADR 122
overview ADR 68
C API federation data structures
CMDBFederatedActivateInfo ADR 161
CMDBFederatedARInfo ADR 162
overview ADR 144
C API federation functions
CMDBActivateFederatedInContext ADR 71
CMDBExpandParametersForCI ADR 91
CMDBGetRelatedFederatedInContext ADR 114
CMDBRunQualificationForCI ADR 125
overview ADR 68
C API free functions ADR 69
C API functions overview ADR 19, ADR 65
C API general purpose data structures
CMDBVersionInfo ADR 212
CMDBVersionInfoList ADR 213
overview ADR 144
C API import and export data structures
CMDBExportItem ADR 158
CMDBExportItemList ADR 159
CMDBExportItemStruct ADR 159
CMDBImportItem ADR 175
Master Index
17
CMDBImportItemList ADR 175
CMDBImportItemStruct ADR 176
CMDBItemTypeAttribute ADR 179
CMDBItemTypeClass ADR 179
CMDBXMLExportItemList ADR 214
CMDBXMLImportItemList ADR 215
overview ADR 144
C API instance data structures
CMDBAuditInfoStruct ADR 153
CMDBAuditValueList ADR 154
CMDBAuditValueListList ADR 155
CMDBClassNameId ADR 155
CMDBClassNameIdList ADR 155
CMDBInstanceList ADR 178
CMDBInstanceStruct ADR 179
CMDBQualifierStruct ADR 181
overview ADR 144
C API instance functions
CMDBCreateInstance ADR 81
CMDBCreateMultipleInstances ADR 85
CMDBDeleteInstance ADR 88
CMDBDeleteMultipleInstances ADR 89
CMDBGetCopyAuditData ADR 100
CMDBGetInstance ADR 102
CMDBGetInstanceBLOB ADR 103
CMDBGetListInstance ADR 105
CMDBGetMultipleInstances ADR 110
CMDBSetInstance ADR 131
CMDBSetMultipleInstances ADR 135
overview ADR 70
C API query data structures
CMDBGetObjectList ADR 163
CMDBGetObjectStruct ADR 163
CMDBGetRelationList ADR 163
CMDBGetRelationStruct ADR 164
CMDBGraphAdjacentList ADR 164
CMDBGraphAdjacentStruct ADR 165
CMDBGraphList ADR 165
CMDBGraphStruct ADR 166
CMDBGraphWalkObjectList ADR 166
CMDBGraphWalkObjectStruct ADR 167
CMDBGraphWalkQueryStruct ADR 167
CMDBGraphWalkRelation ADR 169
CMDBGraphWalkRelationList ADR 170
CMDBGraphWalkResultStruct ADR 171
CMDBGraphWalkSelectorAndFilterList ADR 1
72
CMDBGraphWalkSelectorAndFilterStruct ADR
173
CMDBGraphWalkStateStruct ADR 174
CMDBNestedQueryStruct ADR 180
CMDBQueryArithOpStruct ADR 181
CMDBQueryAttributeName ADR 182

CMDBQueryObject ADR 184
CMDBQueryObjectList ADR 186
CMDBQueryObjectSelectorList ADR 187
CMDBQueryObjectSelectorStruct ADR 188
CMDBQueryQualifierAndOrStruct ADR 188
CMDBQueryQualifierSetOpStruct ADR 189
CMDBQueryQualifierSimpleOpStruct ADR 190
CMDBQueryQualifierStruct ADR 192
CMDBQueryQualifierValueSetStruct ADR 193
CMDBQueryQualifierValueStruct ADR 194
CMDBQueryStruct ADR 198
overview ADR 145
C API query functions
by path ADR 124
CMDBGraphQuery ADR 53, ADR 116
CMDBGraphWalkBegin ADR 118
CMDBGraphWalkEnd ADR 119
CMDBGraphWalkNext ADR 120
CMDBQueryByPath ADR 46
overview ADR 50, ADR 70
C API Reconciliation Engine data structures
CMDBREClassQualList ADR 203
CMDBREClassQualStruct ADR 204
CMDBREDatasetList ADR 204
CMDBREDatasetPair ADR 205
CMDBREJobRunInfo ADR 205
CMDBREJobRunInfoList ADR 206
overview ADR 146
C API Reconciliation Engine functions
CMDBCancelJobRun ADR 73
CMDBGetJobRun ADR 112
CMDBGetListJobRun ADR 113
CMDBStartJobRun ADR 137
overview ADR 70
C API sessions
initializing ADR 123
terminating ADR 139
C API user interface component data structures
CMDBUIComponentInfo ADR 207
CMDBUIComponentResult ADR 211
CMDBUIComponentResultList ADR 212
overview ADR 146
C API user interface component functions
CMDBGetCMDBUIComponents ADR 111
overview ADR 70
C API utility functions
CMDBCreateGuid ADR 80
CMDBGetVersions ADR 115
overview ADR 70
cache refresh interval CA 191
Calbro Services
18
Master Index
about ACP 37
adding custom workflow ACP 155
auditing ACP 149
business service ACP 112
CI eligibility matrix ACP 69
data model CA 34
extending the data model ACP 63
federated data example CA 74
federating data ACP 84
mapping CIs to data sources ACP 74
multitenancy ACP 90
normalizing data ACP 98
populating BMC Atrium CMDB ACP 139
query examples ADR 47, ADR 51
reconciling datasets ACP 78
service model ACP 108
users, creating CA 23
calls
C API function ADR 19
debugging with data structure contents ADR 43
invoking bulk entry API ADR 67
cardinality ACP 48
deleting relationships that violate AT 76
finding relationships that violate AT 73
cardinality, relationship class CDM 13
cascading delete ACP 49
categorization
benefits PC 32
best practices PC 113
classes CA 41, ACP 51, ACP 62
creating new entries PC 72
data, summary PC 50
default values PC 40, PC 122
discovery PC 39
fields on CI and Product Catalog PC 32
hardware configuration items PC 114
implementing PC 47
managing changes PC 56
mapping aliases CNR 40
miscellaneous configuration items PC 117
network configuration items PC 119
normalization examples PC 43
normalization steps PC 41
overview PC 32
planning and implementing PC 31
re-categorizing PC 51
reporting PC 38
reviewing PC 51
searching PC 38
setting up data PC 49, PC 51
software configuration items PC 120
structure, defining PC 47
use by product features PC 38

use in BMC products PC 33
use in BMC Remedy ITSM PC 33
use of "Other" as a value PC 48
validation workflow PC 39
workflows PC 38
categorizing
bulk inventory PC 33
change requests PC 34
configuration items PC 33
incidents PC 35
known errors PC 35
problem investigations PC 35
Product Catalog entries PC 34, PC 35
solutions PC 34
Category attributes ACP 60
CBaseAdapter object
constructor method IED 76
description of IED 46
destructor method IED 76
methods for IED 76
role in debugging IED 74
role in logging IED 73
use in building adapters IED 50, IED 52
CCM_USER PC 124, PC 125, PC 133
CDM. See Common Data Model
cdm2html utility CA 68
cdm2html.bat file CA 71
CEIEDataExchangeDef object, methods for IED 101
challenges to SACM ACP 42
Change Pending status CA 60
changes, tracking instance data ACP 146
changing
attribute permissions CA 26, ACP 120
Remedy Application Service password CNR 51
character limits ADR 149
Characteristics tab AT 144
charLimits structure ADR 149
checksum IEU 78, IEU 104, IEU 129
choose filter CUG 58
chunks, next in graph walk ADR 120
ChunkSize parameter IEU 223
CI change events ACP 152
CI eligibility matrix ACP 69
CI groups CUG 58
CI instances. See instances
CI labels, defining for classes CA 63, CA 64
CI Relationship Viewer. See Atrium Explorer
CI Type and normalization CNR 15
CIM. See Common Information Model
circles, collection relationships and CDM 12
CIs. See configuration items
Master Index
19
class descriptions, setting CA 41
class forms CA 184, CA 185
class library
files installed IED 28, IED 29
Class Manager
about ACP 23
creating classes CA 38
deleting classes CA 59
display pane CA 35
modifying classes CA 38
navigation pane CA 36
opening CUG 16
Permissions tab CA 26
viewing classes CA 36
classes
about ACP 46
abstract ACP 52
abstract with data replication CA 41, ACP 53
abstract without data replication CA 41
accessing BMC Atrium CMDB directly ADR 44
adding attributes to existing ACP 60
adding attributes to forms CA 186
attribute index information ADR 178
audit options ADR 153
base CDM 9
BMC_AccessPoint CDM 36, CDM 39, CDM 66
BMC_Application CDM 44, CDM 47
BMC_ApplicationInfrastructure CDM 44,
CDM 47
BMC_ApplicationSystem CDM 54, CDM 56,
CDM 63
BMC_BaseElement CDM 9
BMC_BaseRelationship CDM 9
BMC_BusinessService CDM 64
BMC_Cluster CDM 41
BMC_Collection CDM 65
BMC_Component CDM 12
BMC_ComputerSystem CDM 18, CDM 23
BMC_ConcreteCollection CDM 62
BMC_ConnectivityCollection CDM 65
BMC_ConnectivitySegment CDM 76
BMC_DataBase CDM 55
BMC_DataBaseStorage CDM 58
BMC_Dependency CDM 12
BMC_DiskDrive CDM 69
BMC_FileSystem CDM 58
BMC_HardwareSystemComponent CDM 35
BMC_IPConnectivitySubnet CDM 74, CDM 75
BMC_IPEndpoint CDM 37
BMC_LAN CDM 79
BMC_LANEndpoint CDM 38
BMC_LogicalEntity CDM 30, CDM 55
BMC_LPAR CDM 33
BMC_Media CDM 68, CDM 69
BMC_MemberOfCollection CDM 12
BMC_MFVirtualSystem CDM 33
BMC_MFVirtualSystemEnabler CDM 33
BMC_NetworkPort CDM 39
BMC_OperatingSystem CDM 34
BMC_Organization CDM 61
BMC_Patch CDM 22, CDM 46
BMC_Product CDM 64
BMC_ProtocolEndpoint CDM 36, CDM 74
BMC_ResourceAllocationSettingData CDM 31
BMC_ResourcePool CDM 30
BMC_RoutingGroupConnector CDM 66
BMC_SoftwareServer CDM 52, CDM 63
BMC_StorageSubsystem CDM 71
BMC_TapeDrive CDM 68
BMC_VirtualSystem CDM 32
BMC_VirtualSystemEnabler CDM 27
BMC_VirtualSystemSettingData CDM 27
BMC_VMWare CDM 32
BMC_WAN CDM 79
cardinality of relationship CDM 13
cardinality violations AT 73
categorization CA 41, ACP 51
CI labels CA 63, CA 64
class names ADR 151
cleaning up AT 77
configuration item ACP 46
configuration item (CI) definitions ADR 144
configuring auditing CA 58
configuring for normalization CNR 36
controlling layout of forms CA 184
creating CA 38
creating with cmdbdriver ADR 37
creating with core attributes ADR 77
data ADR 144
data model ACP 54
data model definitions AT 80
data storage methods ACP 50
default instance permissions CA 29
definition audit history AT 58
deleting CA 59, ADR 87
deleting instances AT 77, ACP 49
deprecated virtual system CDM 32
deprecating CA 203
exporting definitions ADR 93
exporting qualified ADR 92
20
Master Index
extending ACP 61
federation validation errors AT 61
FiberChannel CDM 39
final CA 41
forms for base CA 186
generating help for CA 68
icons CA 61
importing data ADR 121
importing definitions ADR 122
index information ADR 177
instance group thresholds CA 67
linking to federated instances CA 104, CA 105
managing ADR 68
migrating CA 136
modifying CA 36, CA 38
names ADR 151, ADR 155, ADR 179
names, setting CA 41
namespace names ADR 151, ADR 155
namespaces CA 43
permissions CA 25
properties CA 40
Quick-Edit attributes CA 66
regular CA 41, ACP 50
relationship ACP 47
relationship definitions ADR 144
relationship information ADR 156
replicating subclasses ACP 53
retrieving list of UI components ADR 111
roles CA 44
setting properties ADR 128
singleton CA 41
status CA 60
subclasses CDM 9
terminology CDM 9
tooltips CA 65
type information ADR 157
types CA 41
Classes section CUG 31
client-side logging, BMC Atrium Core
Console AT 84
CListOfRule object IED 44, IED 126
CListOfRuleWithValue object IED 45, IED 127
clone, BMC_Genealogy relationship CUG 27
CloseConnection method
use in building adapters IED 55
closing BMC Atrium Core Console CUG 14
clusters, modeling software and hardware CDM 41
CM. See Configuration Management
CMDB Console Admin Group computed
group CA 16
CMDB Console Admin role CA 16, CA 19
CMDB Console User Group computed group CA 16
CMDB Console User role CA 19
CMDB Data Change All role CA 18
CMDB Data Change Group computed group CA 16
CMDB Data Change role CA 18
CMDB Data View All role CA 18
CMDB Data View Group computed group CA 16
CMDB Data View role CA 17
CMDB Data Viewer role CA 19
CMDB Definitions Viewer Group computed
group CA 16
CMDB Definitions Viewer role CA 19
CMDB Engine library loading errors AT 107
CMDB Environment layer ACP 31
CMDB RE Definitions Admin role CA 20, CNR 140
CMDB RE Manual Identification role CA 20,
CNR 140
CMDB RE User Group computed group CA 16
CMDB RE User role CA 16, CA 20, CNR 140
CMDB Write Security dynamic group CA 16
CMDB, categorizing configuration items PC 33
CMDB. See BMC Atrium CMDB
CMDB:EventGenerator filter CA 181
CMDB:Events form CA 180, CA 183
CMDB:Sample:EventNotification form CA 181
cmdb2asset utility CA 184
CMDBActivateFederatedInContext
function ADR 71
cmdbapi21.jar AI 71
CMDBAttributeGetStruct structure ADR 146
CMDBAttributeLimit structure ADR 147
CMDBAttributeLimitList structure ADR 151
CMDBAttributeNameId structure ADR 151
CMDBAttributeValueList structure ADR 152
CMDBAttributeValueListList structure ADR 152
CMDBAttributeValueStruct structure ADR 152
CMDBAuditInfoStruct structure ADR 153
CMDBAuditValueList structure ADR 154
CMDBAuditValueListList structure ADR 155
CMDBBeginBulkEntryTransaction function ADR 72
CMDBCancelJobRun function ADR 73
CMDBClassNameId structure ADR 155
CMDBClassNameIdList structure ADR 155
CMDBClassRelationship structure ADR 156
CMDBClassTypeInfo structure ADR 157
CMDBCreateAttribute function ADR 74
CMDBCreateClass function ADR 77
CMDBCreateGuid function ADR 80
CMDBCreateInstance function ADR 81
CMDBCreateMultipleAttribute function ADR 82
Master Index
21
CMDBCreateMultipleAttributes function ADR 82
CMDBCreateMultipleInstances function ADR 85
CMDBDeleteAttribute function ADR 86
CMDBDeleteClass function ADR 87
CMDBDeleteInstance function ADR 88
CMDBDeleteMultipleInstances function ADR 89
cmdbdiag, starting AT 72
cmdbdriver command-line client AI 123
cmdbdriver data decompression AT 63
cmdbdriver program
commands for API functions ADR 218
commands for controlling ADR 223
overview ADR 37
using from command line ADR 39
cmdbdriver utility CA 138, CA 164
cmdbdriver.sh file ADR 39
CMDBEndBulkEntryTransaction function ADR 90
cmdbengdebug.log file AT 86, AT 87
CMDBExpandParametersForCI function ADR 91
CMDBExportData function ADR 92
CMDBExportDef function ADR 93
CMDBExportItem structure ADR 158
CMDBExportItemList structure ADR 159
CMDBExportItemStruct structure ADR 159
cmdbExtLoader utility, starting CA 165
CMDBf data types CA 91
CMDBFederatedActivateInfo structure ADR 161
CMDBFederatedARInfo structure ADR 162
CMDBGetAttribute function ADR 94
CMDBGetClass function ADR 97
CMDBGetCMDBUIComponents function ADR 111
CMDBGetCopyAuditData function ADR 100
CMDBGetInstance function ADR 102
CMDBGetInstanceBLOB function ADR 103
CMDBGetJobRun function ADR 112
CMDBGetListClass function ADR 104
CMDBGetListInstance function ADR 105
CMDBGetListJobRun function ADR 113
CMDBGetMultipleAttribute function ADR 107
CMDBGetMultipleInstances function ADR 110
CMDBGetObjectList structure ADR 163
CMDBGetObjectStruct structure ADR 163
CMDBGetRelatedFederatedInContext
function ADR 114
CMDBGetRelationList structure ADR 163
CMDBGetRelationStruct structure ADR 164
CMDBGetServerPort function ADR 115
CMDBGetVersions function ADR 115
CMDBGraphAdjacentList structure ADR 164
CMDBGraphAdjacentStruct structure ADR 165
CMDBGraphList structure ADR 165
CMDBGraphQuery function ADR 53, ADR 116
CMDBGraphStruct structure ADR 166

CMDBGraphWalkBegin function ADR 118
CMDBGraphWalkEnd function ADR 119
CMDBGraphWalkNext function ADR 120
CMDBGraphWalkObjectList structure ADR 166
CMDBGraphWalkObjectStruct structure ADR 167
CMDBGraphWalkQueryStruct structure ADR 167
CMDBGraphWalkRelation data structure ADR 169
CMDBGraphWalkRelation structure ADR 169
CMDBGraphWalkRelationList structure ADR 170
CMDBGraphWalkResultStruct structure ADR 171
CMDBGraphWalkSelectorAndFilterList
structure ADR 172
CMDBGraphWalkSelectorAndFilterStruct
structure ADR 173
CMDBGraphWalkStateStruct structure ADR 174
CMDBImportData function ADR 121
CMDBImportDef function ADR 122
CMDBImportItem structure ADR 175
CMDBImportItemList structure ADR 175
CMDBImportItemStruct structure ADR 176
CMDBIndexList structure ADR 177
CMDBIndexStruct structure ADR 178
CMDBInitialization function ADR 123
CMDBInstanceList structure ADR 178
CMDBInstanceStruct structure ADR 179
CMDBItemTypeAttribute structure ADR 179
CMDBItemTypeClass structure ADR 179
CMDBNestedQueryStruct structure ADR 180
CMDBQualifierStruct structure ADR 181
CMDBQueryArithOpStruct structure ADR 181
CMDBQueryAttributeName structure ADR 182
CMDBQueryByPath function ADR 46, ADR 124
CMDBQueryObject structure ADR 184
CMDBQueryObjectList structure ADR 186
CMDBQueryObjectSelectorList structure ADR 187
CMDBQueryObjectSelectorStruct
structure ADR 188
CMDBQueryQualifierAndOrStruct
structure ADR 188
CMDBQueryQualifierSetOpStruct
structure ADR 189
CMDBQueryQualifierSimpleOpStruct
structure ADR 190
CMDBQueryQualifierStruct structure ADR 192
CMDBQueryQualifierValueSetStruct
structure ADR 193
CMDBQueryQualifierValueStruct
structure ADR 194
CMDBQueryStruct structure ADR 198
CMDBREClassQualList structure ADR 203
CMDBREClassQualStruct structure ADR 204
22
Master Index
CMDBREDatasetList structure ADR 204
CMDBREDatasetPair structure ADR 205
CMDBREJobRunInfo structure ADR 205
CMDBREJobRunInfoList structure ADR 206
CMDBRowLevelSecurity permission CA 27,
ACP 121
CMDBRunQualificationForCI function ADR 125
CMDBs
BMC Atrium infrastructure layer ACP 30
configuration items and ACP 68
data types ACP 68
implementing ACP 42
integrating ITIL processes ACP 35
CMDBSetAttribute function ADR 126
CMDBSetClass function ADR 128
CMDBSetInstance function ADR 131
CMDBSetMultipleAttribute function ADR 133
CMDBSetMultipleInstances function ADR 135
CMDBSetServerPort function ADR 136
CMDBSortList structure ADR 206
CMDBSortStruct structure ADR 207
CMDBStartJobRun functions ADR 137
CMDBSynchMetaData function ADR 138
CMDBSystemInit function ADR 139
CMDBTermination function ADR 139
CMDBUIComponentInfo structure ADR 207
CMDBUIComponentResult structure ADR 211
CMDBUIComponentResultList structure ADR 212
CMDBVersionInfo structure ADR 212
CMDBVersionInfoList structure ADR 213
CMDBWeakPropagatedAttrs structure ADR 213
CMDBWeakPropagatedAttrsList structure ADR 214
CMDBWriteSecurity permission CA 27, ACP 121
CMDBXMLExportItemList structure ADR 214
CMDBXMLImportItemList structure ADR 215
CMIBlock parameter IEU 223
CMS architecture ACP 29
CMS Data layer ACP 30
CNewAdapter object IED 52
CNewRule object IED 57
collection relationships, example CDM 12
combining reconciliation activities ACP 105
command support methods required by
adapter IED 66
command-line client AI 123
command-line interface
configuration files CA 130
difference files CA 130
instruction files CA 130
metadata mapping files CA 130
object type CA 132
package files CA 130

XML files used in CA 129
command-line parameter IEU 216
commands
cmdbdriver ADR 39
cmdbdriver for API functions ADR 218
controlling cmdbdriver ADR 223
Common Data Model (CDM)
about ACP 23, ACP 46, ACP 54
abstract classes ACP 62
abstract classes with data replication ACP 62
adding attributes ACP 60
adding subclasses ACP 61
BMC applications and ACP 64
BMC Impact Solutions and ACP 64
BMC products and ACP 59
categorization classes ACP 62
classes ACP 61
configuration item classes ACP 55
diagram ACP 59
documenting ACP 65
existing attributes ACP 60
extending ACP 59
final classes ACP 62
regular classes ACP 61
relationship classes ACP 56, ACP 61
sample models ACP 58
singleton classes ACP 62
Common Information Model (CIM) ACP 23, ACP 54
companies
adding aliases PC 91
aliases, modifying PC 92
relating to Product Catalog entries PC 81
Company Alias Update dialog box PC 91
Company dialog box PC 90, PC 94
Compare Dataset activity, tracking changes
with ACP 146
comparing datasets ACP 101, CNR 118, CNR 124
compilers, C API ADR 34
compiling adapter templates on UNIX IED 26
Component relationship CUG 27, CDM 12
components
C API ADR 19
hardware examples CDM 35
modeling hardware CDM 35
service model CDM 9
subnet relationships CDM 75
computed groups CA 22
computer systems
applications running on CDM 48
Master Index
23
modeling CDM 21
sample data models ACP 58
conditions, query CUG 40
ConfigInterval parameter IEU 222
ConfigPassCount parameter IEU 222
configuration data
assessing source environments ACP 75
datasets and ACP 77
discovered by BMC Atrium Discovery and
Dependency Mapping ACP 74
discovered by BMC Configuration
Management ACP 73
unified representation ACP 46
configuration file
editing IEU 224
location IEU 219
parameters IEU 221
sample file IEU 219
configuration issues
BMC Atrium Core AT 65
Reconciliation Engine AT 14
configuration items (CIs)
about ACP 68
BMC_AccessPoint ACP 55
BMC_BaseElement ACP 55
BMC_Collection ACP 55
BMC_Document ACP 55
BMC_Equipment ACP 55
BMC_LogicalEntity ACP 55
BMC_Person ACP 55
BMC_Settings ACP 55
BMC_System ACP 55
BMC_SystemComponent ACP 55
BMC_SystemService ACP 55
categorizing PC 33
classes ACP 46
CMDBs and ACP 68
Common Data Model classes ACP 55
creating CUG 68
datasets and ACP 77, ACP 94
default editor in Atrium Explorer,
changing CA 192
defined ACP 68
deleting ACP 155
duplicate AT 26, AT 28
examples ACP 68
extending ACP 61
isVirtual attribute CUG 70
linking to federated interfaces CA 104
mapping to discovery data sources ACP 72
missing ACP 155
multiple merges AT 30
names, mapping aliases CNR 40

normalizing process CNR 14, CNR 16
null values and normalization CNR 22
related data ACP 71
relating CUG 71
relationships ACP 70
status. See NormalizationStatus
undiscovered ACP 155
unidentified AT 20, AT 26, AT 28
viewing CUG 58
virtual computers CUG 24, CUG 70
Configuration Items (CIs) and Relationship
Correction Tool AT 74
Configuration Management
controlling ACP 36
teams, establishing ACP 40
configuration management databases. See CMDBs
configurations, normalization, importing and
exporting CA 153, CNR 51
configuring
ar.cfg and ar.conf files CNR 140
auditing CA 58
batch normalization CNR 46
BMC Atrium Integration Engine ACP 127
classes for normalization CNR 36
continuous normalization conditions CNR 44
continuous reconciliation CNR 78
datasets for normalization CNR 31
federated data CA 74
form generation CA 188
multitenancy ACP 121
normalization logging CNR 49
permissions ACP 119
reconciliation system settings CNR 140
reconciliation threads CNR 142
RPC ports and threads CNR 48
configuring, Product Catalog PC 59
Connect button PC 134
connection parameters
DB2 IEU 167
managing IEU 167
Oracle IEU 168
SQL Server IEU 170
Connection Settings tab AT 43
connection settings, defining IEU 147
connectivity
modeling IP CDM 74
modeling physical CDM 75
connectors
modeling routing group CDM 65
relationship with routing groups CDM 66
24
Master Index
consoles
BMC Atrium Core AT 33
BMC Atrium Core, active link errors AT 143
BMC Atrium Core, client-side logging AT 84
BMC Atrium Core, server-side logging AT 85
Job History AT 18
constant syntax IEU 198, IEU 199
constant| reserved word IED 32
container IED 32
continuous normalization
configuring conditions CNR 44
logging CNR 49
overview CNR 41
continuous reconciliation
BMC Default Continuous job CNR 78
configuring CNR 78
resetting BMC Default Continuous job CNR 79
controlling
access ACP 89
Configuration Management ACP 36
Copy auditing CA 57
copy functions ADR 67
CopyCMDBGraphWalkQueryStruct
function ADR 67
CopyCMDBGraphWalkRelation function ADR 67
CopyCMDBGraphWalkRelationList
function ADR 67
CopyCMDBGraphWalkResultStruct
function ADR 67
CopyCMDBGraphWalkSelectorAndFilterList
function ADR 67
CopyCMDBGraphWalkSelectorAndFilterStruct
function ADR 67
CopyCMDBInstanceList function ADR 67
CopyCMDBInstanceStruct function ADR 67
CopyCMDBNestedQueryStruct function ADR 67
CopyCMDBQueryObject function ADR 67
CopyCMDBQueryObjectList function ADR 67
CopyCMDBQueryObjectSelectorList
function ADR 67
CopyCMDBQueryQualifierStruct function ADR 67
CopyCMDBQueryQualifierValueStruct
function ADR 67
CopyCMDBQuerySortList function ADR 67
CopyCMDBQuerySortStruct function ADR 67
CopyCMDBQueryStruct function ADR 67
copying
dataset instances ACP 105, CNR 119
queries CUG 54
services and organizations from
production CA 114
correcting Rule Helper issues, BMC Atrium
Integration Engine AT 53
CQuery object
copy constructor method IED 112
description of IED 42, IED 47
methods for IED 112, IED 116
new object constructor method IED 113
CQueryWithListOfRuleValue
CQueryWithListOfRuleValue object
methods for IED 131
CQueryWithRowsOfValue
CQueryWithRowsOfValue object
methods for IED 134
Create button, Product Catalog Setup form AT 65
Create Relationship Mode button CUG 21
CreateNewQuery method
CreateNewRule method
CreateQueryString method
CreateRuleValues method
creating
AR System forms ADR 138
attributes, multiple ADR 74, ADR 82
CBaseAdapter object IED 52
CI classes CA 38
CIs CUG 68
classes ADR 77
classes with cmdbdriver ADR 37
custom Product Catalog entries PC 71
datasets CNR 102
federated links CA 105
filters CUG 61
forms ADR 138
forms for applications CA 188
forms for ITSM CA 187
Instance Permission rules CNR 53
instance permissions CA 28, CA 30
instances with cmdbdriver ADR 37
Master Index
25
instances, CI ADR 81
instances, multiple CI ADR 85
instances, multiple relationship ADR 85
instances, relationship ADR 81
patches for Product Catalog entries PC 76
Precedence Sets CNR 111
product entries PC 72
product files PC 79
Qualification Sets CNR 92
related patch IDs PC 76
relationships between CIs CUG 71
Software Library Items PC 77
Suite Rollup rules CNR 57
unique IDs ADR 80
Version Rollup rules CNR 54
CRowsOfValueList object IED 44, IED 126
CRule
new rule constructor method IED 105
CRule object
description of IED 40, IED 46
methods for IED 105
CRuleWithValue
constructor method IED 127
CRuleWithValue object
methods for IED 127
CSV flat files
defining connection settings IEU 150
error handling IEU 175
logging errors IEU 175
currency limits ADR 150
currencyLimits structure ADR 150
custom classes, filters AI 146
custom data, importing and exporting CA 140, PC 98
custom properties of class CA 42
Custom setup, described AI 35
custom workflow, adding ACP 155
CustomAdapter parameter IEU 223
customer support CA 3, IED 3, IEU 3, ACP 3,
CDM 3, ADR 3, AI 3, CNR 3, PC 3, AT 3, CUG 3
customizing Product Catalog entries PC 71
CValue
empty constructor method IED 117
object, methods for IED 117, IED 125
CValueList object IED 44, IED 125
D
DASD
example instance CDM 70
example subsystem instance CDM 72
modeling CDM 69
data
access ACP 26
auditing ACP 146
BMC Atrium CMDB model ACP 46
bulk loading ACP 27
cleaning up in BMC Atrium CMDB AT 74
configuration ACP 46
creation methods required by adapter IED 61
custom, importing and exporting CA 140, PC 98
decompression, cmdbdriver AT 63
deletion methods required by adapter IED 63
exporting custom CA 142
federated ACP 82
federated class validation errors AT 61
importing custom CA 144, PC 102
importing to BMC Atrium CMDB ACP 135
migrating to BMC Atrium CMDB ACP 135
open access ACP 26
opening federated CUG 63
partitioning ACP 27
programmatic access to ACP 27
querying BMC Atrium CMDB CUG 33
reconciling ACP 99, ACP 139
related to configuration items ACP 71
replicating abstract class ACP 53
replicating BMC Atrium CMDB ACP 92
searching for invalid AT 72
tracking changes ACP 146
types stored in ITIL CMDBs ACP 68
Data Exchange application IED 18, IEU 16, AT 103
data exchanges
activating IEU 162
assigning data mappings to IEU 141
creating IEU 136, ACP 129
debug file AT 100, AT 101
debug files, timestamp IEU 224
definition IED 18
defining multiple data mappings IEU 141
defining parameters IEU 136
defining schedules IEU 138
definition of IEU 16, IEU 133,
example IEU 134
issues AT 42
running in event-driven mode IEU 138
running in schedule-driven mode IEU 138
running on UNIX IEU 217
26
Master Index
data exchanges (continued)
running simultaneously IEU 134
statuses ,IEU 172, IEU 235
statistics AT 103
strategy with BMC Atrium CMDB IEU 134
triggering one from another IEU 146
verifying conditions IEU 163
Data Exchanges Information window AT 42, AT 94,
AT 102, AT 103
Data Field Mapping
tab AT 97
window AT 54
Data Integrity Checker AT 72
Data Key IEU 172, IEU 235
data key queries IEU 71, IEU 123, IEU 210
data key query syntax
field option IEU 211
KEY syntax IEU 212
KEYLIST syntax IEU 212
value option IEU 212
data limits ADR 150
Data Mapping & Schedule tab IEU 35
data mapping
creating ACP 128
assigning to a data exchange IEU 141
defining delete field mappings IEU 68, IEU 120
defining queries IEU 209, IEU 213
issues AT 46
tab AT 42
data model
browsing CA 36
deprecating classes and attributes CA 203
deprecating use cases CA 205
functions, C API ADR 68
generating help for CA 68
saving as image CA 60
updated, installing after deprecation CA 213
data models
See also Common Data Model
about ACP 22, ACP 46, CDM 10
abstract ACP 52
abstract with data replication ACP 53
attributes ACP 46
categorization ACP 51
checking class definitions AT 80
classes ACP 46
correcting AT 71
data storage methods ACP 50
extensibility ACP 23, ACP 46
industry standards ACP 23, ACP 54
inheritance ACP 46
object-oriented ACP 23
regular ACP 50
synchronizing changes ACP 54
viewing AT 71
Data object class IED 43
data retrieval methods required by adapter IED 60
Data Source Name (DSN) PC 127
data storage method CA 41, ACP 50
data stores
creating and modifying CA 87
defined CA 87
data structures, C API
attribute ADR 144
class ADR 144
export ADR 144
federation ADR 144
general purpose ADR 144
import ADR 144
instance ADR 144
list of ADR 144
overview ADR 141
printing ADR 43
query ADR 145
Reconciliation Engine ADR 146
user interface component ADR 146
data transfer, direction of IED 16, IEU 14
Data Type attribute fields CA 49
data update methods required by adapter IED 62
data values, Integration Engine reserved
words IED 32
Data View AI 35
Data Visualization Form modules AT 62
data, exporting custom PC 101
database connection methods required by
adapter IED 55
Database link PC 132
database servers
modeling CDM 54
databases
backing up AI 69
modeling CDM 55
port numbers PC 134
settings, Reconciliation Engine and AT 32
user, CCM_USER PC 124
datasets
auto-identifying CNR 95
BMC Asset ACP 78
BMC Configuration Import ACP 78
BMC Sample ACP 78
Master Index
27
BMC.ADDM ACP 78
comparing ACP 101, CNR 118, CNR 124
configuring for normalization CNR 31, PC 43,
PC 86
copying instances ACP 105, CNR 119
creating CNR 102
deleting instances ACP 105, CNR 119, AT 75
duplicate Configuration Items (CIs) in
source AT 28
finding invalid IDs AT 73
identifying ACP 80
identifying instances CNR 95
merging ACP 101, CNR 65
merging data CNR 105
normalization AT 66
production ACP 78
purging instances ACP 105, CNR 119
reconciliation CNR 66
reconciliation and CNR 135
reconciling ACP 99
renaming ACP 105, CNR 119, CNR 135
Sandbox and BMC Asset CUG 65
date limits ADR 150
dateLimits structure ADR 150
DB Connector for the BMC Remedy AR
System PC 124, PC 135
DB2 connection parameters, managing IEU 167
DB2, adapter rule helper utility IEU 38
DB2, defining connection settings IEU 149
db2helper.sh AI 90
DB2InstName parameter IEU 223
DB-Link PC 126
debug file
.dbg IEU 226
aieEventCleanup.dbg IEU 225
aieEventListener.dbg IEU 226
aieEventMgr.dbg IEU 226
aiemain.dbg IEU 225
debug file (aiemain.dbg)
disabling IEU 223
enabling IEU 223
debug file (aiemain.dbg), timestamp IEU 224
debug messages, AIE AT 100
debugging
AIE log settings AT 94
AIE service debug file, timestamp IEU 224
APIs ADR 43
BMC Atrium Integration Engine AT 94
calls with data structure contents ADR 43
data exchange debug files, timestamp IEU 224
data exchanges AT 100, AT 101
maximum debug file size IEU 223

debugging facilities
CBaseAdapter object, role of IED 74
CRule object, role of IED 73, IED 74
methods used IED 74
overview IED 72
setting your adapter name IED 53
DebugOn parameter IEU 223
decimal limits ADR 150
decimalLimits structure ADR 150
decompression, data, in cmdbdriver AT 63
DeepClone method IED 106
default categorization values PC 122
default instance permissions CA 29
default location of installed files for Adapter
Development Kit IED 27
default values, categorization PC 40
defining
categorization structure PC 47, PC 49
connection settings IEU 147
CSV flat files IEU 150
DB2 IEU 149
Oracle IEU 152
SQL Server IEU 154
XML IEU 157
data exchange parameters IEU 136
delete field mappings for AR forms IEU 120
delete field mappings for CI classes IEU 68
multiple data mappings IEU 141
icons for classes CA 61
queries IEU 213
rule defining schedules IEU 138
rule syntax
data values IED 32
queries IED 33
rules IEU 198
tooltips for classes CA 65
definitions
attribute ADR 144
class audit history AT 58
configuration item (CI) ADR 144
configuring data exchange AT 42
data model class AT 80
exporting class ADR 93
exporting Reconciliation Engine AT 24
importing class ADR 122
relationship ADR 144
Definitive Hardware Library (DHL), approving
products ACP 125
Definitive Media Library (DML)
See also BMC Atrium Product Catalog
28
Master Index
about ACP 24
approving products ACP 125
defined ACP 97
Definitive Product Library Console PC 78
Definitive Software Library
See BMC Atrium Product Catalog
delete field mapping, defining IEU 68, IEU 120
delete queries IEU 75, IEU 122, IEU 126
DeleteRuleValues method
deleting
attributes ADR 86
cascading ACP 49
class instances AT 77
classes ADR 87
configuration items ACP 155
dataset instances ACP 105
instances ACP 49, ADR 88
instances in datasets AT 75
instances, multiple ADR 89
orphan relationships AT 76
Product Catalog entries PC 85
Product Catalog relationships PC 83
relationships ACP 49
relationships that violate cardinality AT 76
demand data exchanges, running IEU 164
Dependency relationship CUG 26
dependency relationships, examples CDM 12
deprecated class CDM 84
deprecated virtual system classes CDM 32
deprecating
attributes CA 208
classes and attributes CA 203
limitations to replacing subclasses CA 205,
CA 206, CA 207
overview process CA 204
scenarios not supported CA 208
subclass and replacing with sibling CA 206
subclass and replacing with superclass CA 205
subclass with subclass sibling CA 207
updated data model, installing CA 213
use cases CA 205
Deprecation utility
mappings, creating CA 209
overview CA 204
updated data model, installing CA 213
using CA 209
destination classes ACP 47
destination directory, described AI 34
DETAILS entries in RE job log AT 2
development environment

directory structure IED 27
files installed IED 27, IED 28, IED 29, IED 30
preparing IED 50
DHL. See Definitive Hardware Library
diagrams
about CDM 11
representing relationships in CDM 11
dialog boxes
Company Alias Update PC 91
Company and Organization PC 90, PC 94
diamonds, component relationships and CDM 12
diary history field IEU 78, IEU 128
difference files CA 130
direction of data transfer IED 16, IEU 14
disabling
logging IEU 223
Normalization Features CNR 31
normalization globally CNR 51
discovery
BMC Atrium Discovery and Dependency
Mapping ACP 74
categorization PC 39
data sources ACP 75
deleting undiscovered CIs ACP 155
tasks ACP 74
products CDM 9
discovery applications
creating CIs CUG 68
relating CIs CUG 71
discovery process, running in pre-production
environment PC 51
disk drives CDM 35
disk partitions CDM 35
Display buttons CUG 20
display pane CA 35, IEU 33
actions CUG 27, CUG 28
views of dataset CUG 22
distributed CMDB
best practices AI 141
writing to production dataset AI 140
Distributed Management Task Force
(DMTF) ACP 23, ACP 54
dllmain object
DML. See Definitive Media Library
DMTF. See Distributed Management Task Force
DoCommand method
Master Index
29
documenting
adapters IED 70
extensions ACP 65
driver command-line client AI 123
drives, disk CDM 35
DSL. See BMC Atrium Product Catalog
DSO
best practices AI 141
CMDB option CA 191
defined AI 137
setting CA 191
duplicate Configuration Items (CIs) AT 26, AT 28
dynamic service model CA 116
dynamic service modeling CA 116
E
editing
instances CUG 75
queries CUG 54
eie.cfg file AT 94
EIE:ARMappingInfo form AT 97
EIE:CMDBDataMapping form AT 46, AT 101
EIE:CMDBRelMapping form AT 101
EIE:DataExchange form AT 101
EIE:DataMapping form AT 46, AT 101
EIE:Log form AT 96
EIE:MappingInfo form AT 46
eieEventCleanup.dbg file AT 100
eieEventListener.dbg file AT 100
eieEventMgr.dbg file AT 100
eiemain.dbg file AT 100
Element Location relationship CUG 26
eligibility matrix ACP 69
enabling
logging IEU 223
Normalization Features CNR 31
endpoints, missing AT 30
enum limits ADR 150
enumLimits structure ADR 150
environment
application hosting CDM 47
functions ADR 68
error handling. See .csv file
error messages
Atrium Console AT 38
Atrium Console filter AT 147
Atrium widget AT 38
BMC Atrium CMDB C API AT 109
BMC Atrium Core Console active link AT 143
BMC Remedy AR System server AT 107
CMDB Engine library loading AT 107

Product Catalog AT 167, AT 175
errors
AIE RPC port AT 54
fatal AIE service AT 48
fatal Reconciliation Engine job AT 15
federation plugin RPC AT 60
multiple Configuration Items (CIs) match
issues AT 26
Event Channels
configuring classes for ACP 153
interfaces to ACP 154
overview ACP 152
performance considerations ACP 154
permission roles for ACP 154
subscribing to ACP 153
Event Request interface
activating requests through workflow IEU 195
definition of IED 19, IEU 18
invoking requests through aiexfer IEU 189
event types CNR 85
event-driven mode, running IEU 138
events
notifying users of CA 180
polling for instances CA 183
publishing CA 180
Reconciliation Engine job AT 89
examples
CMDBGraphQuery function ADR 55
DASD instance CDM 70
DASD subsystem instance CDM 72
finding all CIs related to instances ADR 51
finding all computers in divisions ADR 47
finding relationships of CI instances ADR 57,
ADR 60
relationship ACP 71
server CDM 21
storage subsystem instances CDM 71
tape drive instance CDM 69
tape drive subsystem instance CDM 71
test cases for validation ACP 136
Exchange. See Microsoft Exchange servers
exchanges, data. See data exchanges
execution of data exchanges, managing IEU 143
existing instances, BMC Atrium Integration
Engine AI 47
expanding
CI parameters ADR 91
federated instances ADR 71
exporting
30
Master Index
BMC AIE data CA 156
BMC Atrium CMDB data ADR 68
C API functions ADR 68
class data, qualified ADR 92
class definitions ADR 93
class instances CA 138
custom data CA 142
data CA 156, ADR 144
functions ADR 68
items ADR 158, ADR 159
normalization configurations CA 153, CNR 51
Product Catalog data CA 142
reconciliation definitions CA 154, CNR 145
exporting data IEU 176
to a file IEU 178
to a server IEU 176
exporting Reconciliation Engine definitions AT 24
exporting, custom data PC 101
Extended Data layer ACP 30
extending the Common Data Model
about ACP 59
abstract classes ACP 62
abstract classes with data replication ACP 62
adding attributes ACP 60
adding subclasses ACP 61
BMC applications and ACP 64
BMC Impact Solutions and ACP 64
BMC products and ACP 59
categorization classes ACP 62
classes ACP 61
diagram ACP 59
documenting ACP 65
existing attributes ACP 60
final classes ACP 62
regular classes ACP 61
relationship classes ACP 61
singleton classes ACP 62
extensible data models ACP 23
Extension Loader CA 162
extensions
creating manually CA 162
installing CA 165
overview CA 162
packaging CA 171
verifying installation CA 169
F
failover support IEU 172
fatal errors
AIE service AT 48
Reconciliation Engine job AT 15
federated classes ACP 57
federated data
as part of a CMS ACP 29
attribute substitution ACP 86
benefits ACP 31
foreign key substitution ACP 87
manually configuring on production
server CA 160
model ACP 25, ACP 27
querying for CUG 42
using ACP 83
federated data classes
attributes CA 94
creating CA 91
deprecating CA 208
editing CA 94
federated data model, about ACP 27
federated infrastructure ACP 29
federated instances
activating ADR 71, ADR 161
retrieving ADR 114
federated interfaces. See launch interfaces
federated links. See launch links
federated relationship classes
creating CA 95
deprecating CA 208
editing CA 98
federation
access AT 59
adapters CA 75
AR system data ADR 162
attributes CA 94
class-level links CA 104
CMDBf data types CA 91
concepts CA 76
configuring CA 74
data class validation errors AT 61
data types, supported CA 90
expanding instances ADR 71
federated data classes CA 91
federated relationship class CA 95
functions ADR 68
instance activation data ADR 161
federation (continued)
JDBC data types CA 90
launch interfaces CA 100
launch links CA 105
Master Index
31
launch method CA 98
launching instances ADR 71
plugins CA 75, CA 77, CA 81
plugins, RPC errors AT 60
retrieval method CA 89
retrieving instances ADR 114
Federation Manager
about CA 74
opening CUG 16
viewing links in Atrium Explorer CUG 63
federation methods ACP 84
FiberChannel class CDM 39
field option for data key query syntax IEU 211
file, adapter rule helper utility IEU 50
FileDataPath parameter IEU 223
files
creating for products PC 79
relating to patches PC 78
files installed
adapter template IED 29
class library IED 28, IED 29
overview IED 27
sample flat file adapter IED 30
Filter dialog box CUG 62
filtering graph nodes ADR 173
filters
Atrium Console error messages AT 147
CMDB:EventGenerator CA 181
creating CUG 61
described CUG 61
using CUG 61
final classes CA 41, ACP 62
Find section CUG 32
Find tab
interface CUG 34
toolbar CUG 35
finding instances
BMC Remedy AR System forms, using CUG 56
BMC Remedy ITSM forms, using CUG 56
saved query CUG 36
foreign key substitution CA 102, ACP 87
form name CA 131
forms
adding attributes to views CA 186
Application Pending AT 18
Attachment Details PC 77
audit ACP 147
base class CA 186
creating ADR 138
BMC Atrium CMDB class CA 185
BMC Remedy ITSM CA 187
BMC_DefaultAccountPermissions CA 30
CMDB:Events CA 180, CA 183
CMDB:Sample:EventNotification CA 181
controlling layout of class CA 184
Data Visualization AT 62
EIE:ARMappingInfo AT 97
EIE:CMDBDataMapping AT 46, AT 101
EIE:CMDBRelMapping AT 101
EIE:DataExchange AT 101
EIE:DataMapping AT 46, AT 101
EIE:Log AT 96
EIE:MappingInfo AT 46
embedding widgets in forms CA 198
generating for applications CA 188
generating for ITSM CA 187
intermediate CA 133
launching generation CA 189
log ACP 148
many-to-many CA 133
many-to-one CA 133
one-to-many CA 132
one-to-one CA 133
permissions CA 26
Product Catalog Alias Mapping PC 87
Product Catalog Setup PC 72, PC 76, AT 65
RE:Precedence AT 17
self-joins CA 188
Server Information AT 31, AT 34, AT 38, AT 39
Software Library Item PC 77
staging CA 145, PC 103
subclass CA 185
framework, application CDM 47
free functions ADR 69
FreeCMDBAttributeGetStruct function ADR 69
FreeCMDBAttributeLimit function ADR 69
FreeCMDBAttributeLimitList function ADR 69
FreeCMDBAttributeLimitStruct function ADR 69
FreeCMDBAttributeValueList function ADR 69
FreeCMDBAttributeValueListList function ADR 69
FreeCMDBAuditInfoStruct function ADR 69
FreeCMDBAuditValueList function ADR 69
FreeCMDBAuditValueListList function ADR 69
FreeCMDBClassNameIdList function ADR 69
FreeCMDBClassTypeInfo function ADR 69
FreeCMDBExportItemList function ADR 69
FreeCMDBExportItemStruct function ADR 69
FreeCMDBFederatedActivateInfo function ADR 69
FreeCMDBGetObjectList function ADR 69
FreeCMDBGetRelationList function ADR 69
FreeCMDBGraphAdjacentList function ADR 69
FreeCMDBGraphAdjacentStruct function ADR 69
FreeCMDBGraphList function ADR 69
32
Master Index
FreeCMDBGraphStruct function ADR 69
FreeCMDBGraphWalkObjectList function ADR 69
FreeCMDBGraphWalkObjectStruc function ADR 69
FreeCMDBGraphWalkObjectStruct
function ADR 69
FreeCMDBGraphWalkQueryStruct
function ADR 69
FreeCMDBGraphWalkRelation function ADR 69
FreeCMDBGraphWalkRelationList function ADR 69
FreeCMDBGraphWalkResultStruct function ADR 69
FreeCMDBGraphWalkSelectorAndFilterList
function ADR 69
FreeCMDBGraphWalkSelectorAndFilterStruct
function ADR 69
FreeCMDBGraphWalkStateStruct function ADR 69
FreeCMDBImportItemList function ADR 69
FreeCMDBIndexList function ADR 69
FreeCMDBInstanceList function ADR 69
FreeCMDBNestedQueryStruct function ADR 69
FreeCMDBQualifierStruct function ADR 69
FreeCMDBQueryObject function ADR 69
FreeCMDBQueryObjectList function ADR 69
FreeCMDBQueryObjectSelectorList
function ADR 69
FreeCMDBQueryQualifierStruct function ADR 69
FreeCMDBQueryQualifierValueStruct
function ADR 69
FreeCMDBQueryResultGraph function ADR 69
FreeCMDBQuerySortList function ADR 69
FreeCMDBQuerySortStruct function ADR 69
FreeCMDBQueryStruct function ADR 69
function syntax
BMC Remedy AR System queries IEU 210
rules IEU 198
function| reserved word IED 32
functions, C API
bulk entry transaction ADR 67
copy ADR 67
data model ADR 68
environment ADR 68
export and import ADR 68
federation ADR 68
free ADR 69
instance ADR 70
list of ADR 67
query ADR 70
Reconciliation Engine ADR 70
user interface component ADR 70
utility ADR 70
G
General Access role CA 21, PC 60
general purpose data structures ADR 144
generating help for data model CA 68
GetContainer method
query IED 113
rule IED 106
GetDataExchangeName method IED 101
GetDecimal method IED 118
GetEIEDataType method
GetErrMsg method
query IED 114
rule IED 107
GetFirstVenConfigParam method IED 101
GetInt method IED 118
GetKeyList method
GetLicenseString method IED 87
GetProductName method IED 87
GetQuery method
CQueryWithListOfRuleValue IED 132
CQueryWithRowsOfValue IED 135
GetQueryString method IED 114
GetReal method IED 119
GetRowsOfValueList method IED 136
GetRule method IED 129
GetRuleAttributes method
GetRuleString method IED 108
GetRuleValues method
not used for commands IED 66
GetRuleWithValueList method IED 133
GetStatusMessage method IED 91
GetString method IED 119
GetTime method IED 120
GetType method IED 120
GetULong method IED 121
GetValue method IED 129
GetVenConfigParamAt method IED 102
GetVenConfigParamLength method IED 103
GetVenDataType method IED 108
global normalization, disabling CNR 51
goals of SACM ACP 34
graph nodes
Master Index
33
filtering ADR 173
structure ADR 166
graph walk
beginning ADR 118
ending ADR 119
next chunk ADR 120
object list ADR 166
objects ADR 167
query functions ADR 50
query results ADR 171
query structure ADR 167
relationship to walk ADR 169
starting ADR 118
state ADR 174
graphs
adjacency lists ADR 54
adjacency matrixes ADR 54
C API query data structures ADR 145
lists ADR 165
Group relationship CUG 26
groups ACP 91
See also sets
access CA 14
application CA 15
Atrium Foundation Admin CA 16
Atrium Foundation Admin Computed CA 16
Atrium Foundation Viewer CA 16
Atrium Foundation Viewer Computed
Group CA 16
BMC Atrium CMDB permissions CA 15
CI CUG 58
CMDB Console Admin Group CA 16
CMDB Console User Group CA 16
CMDB Data Change Group CA 16
CMDB Data View Group CA 16
CMDB Definitions Viewer Group CA 16
CMDB RE User Group CA 16
CMDB Write Security CA 16
computed CA 22
modeling routing CDM 65
modeling routing connectors CDM 65
permissions CA 15
RE Definition Author (Reconciliation Engine
Definition Author) CA 16
RE Manual Identification (Reconciliation Manual
Identification) CA 16
RE Operator (Reconciliation Engine
Operator) CA 16
H
hardware
CIs, categorizing PC 114
component examples CDM 35
modeling clusters CDM 41
modeling components CDM 35
header files
BMC Atrium CMDB program ADR 35, ADR 36
C API ADR 29
installed IED 28
help
installing AI 62
generating CA 68
types of AI 62
helper utility
about IEU 38
DB2 IEU 38
file IEU 50
Oracle IEU 42
SQL IEU 45
XML IEU 50
Heterogeneous Services Initialization File PC 129
Hidden attributes CDM 83
hidden class permissions CA 25, ACP 120
History tab IEU 34
history, recording IEU 78, IEU 128
hosting environments, application CDM 47
HP computers using C API, compiling ADR 34
HP-UX, required version AI 16
HS_FDS_CONNECT_INFO parameter PC 129
HS_FDS_SHAREABLE_NAME parameter PC 129
HS_FDS_TRACE_LEVEL parameter PC 129
HTML help, generating CA 68
I
IBM AIX, required version AI 16
icons
CI label CA 63, CA 64
class status CA 61
defining for classes CA 61
display pane CA 35
identification
configuring standard rules CNR 144
standard rules CNR 143
Identification rules required CNR 99
Identify If No Match option AI 73
identifying
activity overview CNR 65
datasets ACP 80
instances ACP 100
34
Master Index
IDs
creating globally unique ADR 80
finding invalid dataset AT 73
related patch PC 76
resetting reconciliation AT 74
illustrative models
about CDM 11
server CDM 21
impact model
described CA 108
services, manually creating CA 119
using with BMC Service Impact
Manager CA 108
Impact relationship CUG 26
impact relationships and normalization CNR 19
impact simulation
CIs, including CUG 91
comparing CUG 94
described CA 108
loading CUG 94
quick, running CUG 96
results CUG 91
running CUG 93
Impacted Services section CUG 30
implementing
CMDBs ACP 42
implementing required methods
command support IED 66
data creation IED 61
data deletion IED 63
data retrieval IED 60
data update IED 62
database connection IED 55
initialization IED 53
key list creation IED 58, IED 59
rule validation IED 56
transaction processing IED 64
import data
using BMC Remedy Data Import CA 159,
IEU 180
using BMC Remedy Data Import command
line IEU 180
using BMC Remedy Import IEU 180
using BMC Remedy Import command
line CA 159, IEU 180
import management module, purpose ACP 73
importing
BMC AIE data CA 158

class data ADR 121
class definitions ADR 122
class instances CA 139
CMDB data ADR 68
custom data CA 144, PC 102
data ADR 144, ACP 135
functions ADR 68
items ADR 175, ADR 176
normalization configurations CA 153, CNR 51
reconciliation definitions CA 155, CNR 146
workflows on the source and destination
servers AI 148
incremental merge CNR 80, CNR 81, CNR 108,
CNR 110
incremental merge jobs ACP 102, ACP 132
Indexes tab CA 55
industry standards, data model ACP 23, ACP 54
infrastructure
about ACP 29
application CDM 47
application layer ACP 31
CMDB Environment layer ACP 31
CMDB layer ACP 30
CMS Data layer ACP 30
federated ACP 29
related data ACP 30
inheritance ACP 46
initialization methods required by adapter IED 53
initialization phase
AIE debug logging AT 102
of data transfers IEU 19
overview IED 20
role in building adapters IED 54
Initialize method
initializing
C API sessions ADR 123
networks ADR 139
servers ADR 139
inline normalization overview CNR 41
installation
activity file, creating CA 174
control file IED 20
error importing file AI 114
silent AI 127
Master Index
35
installed files
adapter template IED 29
class library IED 29
overview IED 27
sample flat file adapter IED 30
installers for adapters, building IED 69
installing
BMC Atrium CMDB extensions CA 165, CA 171
API package ADR 29
Instance Permissions, creating rules CNR 53
InstanceId attribute CUG 70, CUG 74, CUG 76
instances
See also configuration items
adding IEU 227
attributes ADR 179
audited ACP 147
auditing history CA 57
BLOBs, retrieving ADR 103
C API management functions ADR 70
C API structures ADR 144
CMDBRowLevelSecurity permissions CA 27,
ACP 121
CMDBWriteSecurity permissions CA 27,
ACP 121
comparing CUG 81
configuration item (CI) ADR 163
copying dataset ACP 105, CNR 119
correcting invalid relationships AT 75
creating configuration item (CI) ADR 81
creating relationship ADR 81
creating with cmdbdriver ADR 37
data ADR 144
default permissions CA 29
definitions ADR 144
deleting ADR 88, AT 77, CUG 77
deleting dataset ACP 105, CNR 119
deleting from overlay datasets ACP 80
deleting in datasets AT 75
deleting relationship class ACP 49
editing CUG 75
expanding CI parameters ADR 91
expanding federated ADR 71
federated ADR 71, ADR 114, ADR 161, CUG 42
finding CUG 37
finding cardinality violations AT 73
finding invalid dataset IDs AT 73
finding related ADR 45
group thresholds, defining for classes CA 67
history, viewing CUG 83
identifying CUG 81
identifying in datasets ACP 80, ACP 100,
CNR 65
launching federated ADR 71
linking to federated data CA 104
lists ADR 178
management functions ADR 70
notifying users about CA 180
permissions CA 27
polling event CA 183
promoting CUG 79
purging dataset ACP 105, CNR 119
relating CIs CUG 71
relationship ADR 163, ADR 164
replicating ACP 53
retrieving ADR 102, ADR 105, ADR 110
retrieving BLOBs ADR 103
retrieving CI audit data ADR 100
retrieving federated ADR 114
retrieving list of ADR 105
retrieving multiple ADR 110
retrieving single ADR 102
sample audit ACP 151
searching for related ADR 116
setting attributes for multiple ADR 135
setting CI ADR 131
setting relationship ADR 131
specifying permissions CA 28
status IEU 235
starting IEU 230
stopping IEU 231
structures ADR 144
unidentified AT 20, AT 26, AT 28
instruction files CA 130
integer limits ADR 149
integerLimits attribute structure ADR 149
integrating IT processes ACP 35
integration benefits ACP 35
interfaces
federated CA 100
modeling network CDM 39
relationships for network CDM 77
intermediate form CA 133
interval, setting cache refresh CA 191
inventories, modeling software CDM 22
inventory password PC 134
invoking requests using aiexfer, Event Request
interface IEU 189
IP addresses, modeling CDM 37
IP connectivity, modeling CDM 74
IsDirectionARDataIntoVendor method IED 104
IsDirectionVendorDataIntoAR method IED 104
IsNull method IED 121
36
Master Index
IsValid method
query IED 114
rule IED 108
isVirtual attribute, configuration items CUG 70
IT Infrastructure Library (ITIL)
about ACP 33
data types ACP 68
SACM ACP 33
Item attributes ACP 60
items to export ADR 158, ADR 159
items to import ADR 175, ADR 176
ITIL. See IT Infrastructure Library
J
Java API
environment components ADR 35
header files ADR 35, ADR 36
overview ADR 20
logs AT 87
program requirements ADR 35
Java Runtime, required version AI 2, AI 15
JDBC data types CA 90
Job Event Information window AT 90
Job History Console AT 18
jobs. See normalization jobs; reconciliation jobs
Join forms, and distributed CMDB AI 139
K
keys IED 58
key attributes CDM 10
key list creation methods required by adapter
with a query IED 58, IED 59
without a query IED 58
key queries IED 33
KEY syntax for data key queries IEU 212
keyboards CDM 35
KEYLIST syntax for data key queries IEU 212
L
L2 topology, modeling CDM 75
L3 topology, modeling CDM 74
labels CA 63, CA 64
language translation for log file IED 72
LANs, modeling CDM 74, CDM 77
launch interfaces
about CA 100
access methods CA 100
creating CA 100
linking CA 104, CA 105

launch links
about CA 104, CA 105
creating CA 105
launch method of federation ACP 85
defined CA 98
launch interfaces CA 100
launch links CA 105
linking by class CA 104
linking by instance CA 104
launching
federated instances ADR 71
form generation CA 189
layout options CUG 22
left-side classes ACP 47
library files
C API ADR 30
installed IED 29
library links, C API ADR 34
library. See class library
license management PC 16
licenses (BMC Remedy AR System) CA 25
licensing adapters IED 68
limits
attachment ADR 151
character ADR 149
currency ADR 150
date ADR 150
decimal ADR 150
enum ADR 150
integer ADR 149
real ADR 149
linking federated interfaces CA 104, CA 105
linking libraries, C API ADR 34
links, active, error messages AT 143
loading bulk data ACP 27
loading, CMDB Engine library AT 107
Localized views and data AI 35
location of
configuration file IEU 219
installed files IED 27
Product Catalog entry patch PC 76
Log auditing CA 57
log files
bundling AT 108
disabling IEU 223
enabling IEU 223
maximum size IEU 224
Normalization Engine CNR 49
Reconciliation Engine CNR 141
zipping up AT 108
Log Files tab AT 57, AT 58, AT 107
Master Index
37
log forms ACP 148
log messages, recording IED 72
log zipper, how to use AI 113
logging
batch normalization CNR 49
continuous normalization CNR 49
normalization CNR 49
normalization API CNR 50
logging facilities
CBaseAdapter object, role of IED 73
language translation IED 72
overview IED 72
SetLogMessage method IED 73
logging out BMC Atrium Core Console CUG 14
logging parameter IEU 223
logs
API AT 86
application server AT 92
BMC Atrium CMDB AT 86
BMC Atrium CMDB API AT 94
BMC Atrium CMDB Engine AT 86, AT 106
BMC Atrium CMDB Java logs AT 87
BMC Atrium Core Console, client side AT 84
BMC Atrium Core Console, server side AT 85
BMC Atrium Integration Engine AT 94, AT 96
BMC Remedy AR Server AT 107
DETAILS entries AT 21
Java API AT 87
Reconciliation Engine AT 21, AT 88
Systinet AT 92
TRACE entries AT 21
web services AT 91
M
MAC addresses, modeling CDM 38
machines, virtual CDM 25
Maintenance Tool, launching AI 112
makefile.unix.samp file IED 26
managing
attributes ADR 68
classes ADR 68
categorization changes PC 56
connection parameters IEU 167, IEU 168,
IEU 170
data models ADR 68
execution of data exchanges IEU 143
instances ADR 70, IEU 226, IEU 232
reconciliation jobs ADR 70
manual identification CNR 104
manually updating attributes ACP 138

many-to-many forms CA 133
many-to-one forms CA 133
mapping
categorization aliases CNR 40
configuration items to discovery data
sources ACP 72
data AT 46
metadata CA 130
product and manufacturer aliases CNR 40
Mapping Information window AT 103
MarketVersion attribute CNR 19
matching CIs AT 26
matrixes, representing graphs as adjacency ADR 54
MaxDebugSize parameter IEU 223
maximum file size
debug IEU 223
log IEU 224
MaxLogSize parameter IEU 224
Member of Collection relationship CUG 26
members, relationship ACP 47
memory CDM 35
memory, releasing ADR 69
merge
configuring standard rules CNR 144
data from datasets CNR 105
data, incrementally CNR 80, CNR 81, CNR 110
Merge activity AI 74
merges AT 30
merging datasets
about ACP 101
incrementally ACP 102, ACP 132, CNR 108
independent activities ACP 103
one activity ACP 102
overview CNR 65
messages, AIE
debug AT 100
log AT 96
messages, error
Atrium Console AT 38
Atrium Console filter AT 147
Atrium widget AT 38
BMC Atrium CMDB C API AT 109
BMC Atrium Core Console active link AT 143
BMC Remedy AR System server AT 107
CMDB Engine library loading AT 107
Product Catalog AT 167, AT 175
Reconciliation Engine AT 26, AT 153
38
Master Index
meta name CA 131
metadata, mapping
migrations CA 130
-y parameter to specify mapping
document CA 137
methods required to build adapter
command support IED 66
data creation IED 61
data deletion IED 63
data retrieval IED 60
data update IED 62
database connection IED 55
initialization IED 53
rule validation IED 56
transaction processing IED 64
methods, federated interface access CA 100
Microsoft Data Access Component (MDAC) PC 131
Microsoft Exchange servers
modeling CDM 63
modeling administrative groups CDM 62
modeling business entities CDM 60
modeling organization CDM 61
modeling services CDM 64
modeling software CDM 64
relationships for organizations CDM 62
Microsoft SQL Server, AIE and AT 49
Microsoft Visual C++ IED 26
Microsoft Windows Management Instrumentation
(WMI) ACP 23, ACP 54
mid tier
Apache Tomcat and AT 37
requirements for AI 18
ServletExec and AT 37
migrating
BMC AIE data CA 156
BMC Atrium CMDB CA 129
BMC Atrium Core, overview CA 128
BMC Remedy AR System data CA 128
class definitions CA 130
class instances CA 138, CA 139
data to BMC Atrium CMDB ACP 135
federated data on production server,
manually CA 160
forms CA 132, CA 133
normalization data CA 153
reconciliation data CA 154
migratorcli utility
described CA 130
examples CA 136
Minimal setup, described AI 35

minimum API version ADR 21
missing
attributes AT 54
endpoints AT 30
modeling
access points CDM 36
application business aspects CDM 49
business services CDM 49
computer systems CDM 21
DASD CDM 69
database servers CDM 54
database storage CDM 58
databases CDM 55
hardware clusters CDM 41
hardware components CDM 35
IP addresses CDM 37
IP connectivity CDM 74
L2 topology CDM 75
L3 topology CDM 74
LANs CDM 74, CDM 77
MAC addresses CDM 38
Microsoft Exchange administrative
groups CDM 62
Microsoft Exchange business entities CDM 60
Microsoft Exchange server
organization CDM 61
Microsoft Exchange server services CDM 64
Microsoft Exchange server software CDM 64
Microsoft Exchange servers CDM 63
network addresses CDM 39
network interfaces CDM 39
network topology CDM 74, CDM 77
operating systems CDM 34
Oracle Listeners CDM 56
patches CDM 22
physical connectivity CDM 75
router group connectors CDM 65
routers CDM 24
routing groups CDM 65
services, business CDM 49
software clusters CDM 41
software inventory CDM 22
storage entities and devices CDM 68
storage subsystems CDM 70
tape drives CDM 68
virtual systems CDM 25
WANs CDM 74, CDM 77
models. See data models; illustrative models; service
models
Modify Server Configuration window AT 14, AT 19
Master Index
39
modifying
classes CA 36
company aliases PC 92
instance permissions CA 28, CA 30
list of platforms PC 88
Product Catalog categorization values PC 48
modules, Data Visualization Form AT 62
monitoring console
accessing IEU 32
viewing data exchanges IEU 33
monitors CDM 35
Moved attributes CDM 83
mtxoci81_win2k.reg registry file PC 131
multiple data mappings, defining IEU 141
multiple threads, Reconciliation Engine and AT 31
multitenancy CA 28, CA 29
configuring ACP 121
defined ACP 89
in normalization CNR 22
N
Name versus ShortDescription CDM 10
names
class ADR 151, ADR 155
namespace ADR 151, ADR 155
Reconciliation Engine log file AT 89
namespaces CA 41, CA 43
namespaces, reconciliation and CNR 68
naming rules for extensions ACP 64
naming, for relationships CNR 20
navigation pane CA 36, CUG 31
NE Administrator role CA 20, CNR 28
NE User role CA 20, CNR 28
ne_classconfig CNR 36
nested rules IEU 198
network configuration items, categorizing PC 119
networks
interface relationships CDM 77
modeling addresses CDM 39
modeling interfaces CDM 39
modeling LANs CDM 77
modeling topologies CDM 74, CDM 77
modeling WANs CDM 77
ports CDM 35
next chunk, graph walk ADR 120
nodes, adjacent ADR 164
normalization
batch, overview CNR 42
configuring classes CNR 36

configuring datasets CNR 31
configuring logging CNR 49
continuous, overview CNR 41
dataset issues AT 66
exporting configurations CNR 51
importing configurations CNR 51
inline, overview CNR 41
jobs CNR 46
modes ACP 95, CNR 41
overview CNR 14
plugin issues AT 66
process overview CNR 16
Normalization Engine
about ACP 20
example ACP 94
log AT 106
Port Number AI 36
relationship to Product Catalog ACP 94
Normalization features
enabling CNR 31
Impact Normalization CNR 19
overview CNR 14
Relation Name CNR 20
Version Rollup CNR 19
Normalization Manager, opening CUG 16
Normalization Simulation utility CNR 37
normalization, importing and exporting
configurations CA 153
NormalizationStatus, values CNR 23
notifying users about events CA 180
null value and normalization CNR 22
Number of Instances AI 47
numbering rules for extensions ACP 64
O
object-oriented data models ACP 23
objects, classes of IED 43, IED 46
one-to-many form CA 132
open access to data ACP 26
Open Launch in Context Menu button CUG 20
OpenConnection method
opening, BMC Atrium Core Console CUG 13
operating systems, modeling CDM 34
Options button CUG 20
Options tab AT 47
options, Atrium Explorer CUG 20
options.txt file, options AI 128
Oracle connection parameters, managing IEU 168
40
Master Index
Oracle Listeners, modeling CDM 56
Oracle, adapter rule helper utility IEU 42
Oracle, defining connection settings IEU 152
OraDbDirPath parameter IEU 224
Order AI 74
orphans, deleting relationship AT 76
other, categorization value PC 48
overlay datasets
about ACP 79
deleting instances ACP 80
instance IDs ACP 80
queries to ACP 80
P
package files CA 130
package.xml file, creating CA 172
parameters
command line IEU 216
debug file IEU 223
debug timestamp IEU 224
expanding CI ADR 91
parent classes ACP 47
Partial group relationship CUG 26
partitioning
about ACP 27
data ACP 27
datasets and ACP 77
partitions, disk CDM 35
password
changing Remedy Application Service CNR 51
changing AIE stops service AT 48
patches
creating for entries PC 76
creating related IDs PC 76
in the Product Catalog adding files PC 78
modeling CDM 22
specifying locations PC 76
paused Reconciliation Engine jobs AT 15
pending changes ACP 54
performance, Reconciliation Engine AT 31, AT 32
permissions
about ACP 89
AIE Definitions Admin role CA 20
AIE User role CA 20
AR System field CA 26
AR System form CA 26
assigning roles CA 22
Atrium Foundation Admin role CA 21, PC 60
Atrium Foundation Viewer role CA 20, PC 60
Atrium Impact Simulator User role CA 19
attribute CA 25

change attribute CA 26, ACP 120
class CA 25
class and attribute AI 74
classes, configuring default CA 30
CMDB Console Admin role CA 16, CA 19
CMDB Console User role CA 19
CMDB Data Change All role CA 18
CMDB Data Change role CA 18
CMDB Data View All role CA 18
CMDB Data View role CA 17
CMDB Data Viewer role CA 19
CMDB Definitions Viewer role CA 19
CMDB RE Definitions Admin role CA 20,
CNR 140
CMDB RE Manual Identification role CA 20,
CNR 140
CMDB RE User CA 16, CA 20, CNR 140
CMDB RE User role CA 16, CA 20, CNR 140
configuring ACP 119
default instance CA 29
General Access role CA 21, PC 60
groups CA 15, ACP 91
hidden class CA 25, ACP 120
instance CA 27, AI 74
NE Administrator role CA 20, CNR 28
NE User role CA 20, CNR 28
roles CA 17, ACP 92
row-level rules CNR 53
row-level security CA 27
scenarios CA 31
setting CA 45
Unrestricted Access role CA 21, PC 60
view attribute CA 26, ACP 120
visible class CA 25, ACP 120
write security CA 27
Permissions tab CA 25, CA 26
personal queries CUG 42
phases of CMDB implementations ACP 42
physical connectivity, modeling CDM 75
planning
bringing data into BMC Atrium CMDB ACP 67
building CMDBs ACP 41
CMDB requirements ACP 40
data model ACP 45
driving value ACP 42
establishing management teams ACP 40
Master Index
41
normalization ACP 93
reconciliation ACP 99
service model ACP 107
solutions and tools ACP 41
platforms, modifying list of PC 88
plugins
administering CA 75
AR CA 83
CMDBf CA 81
federation RPC errors AT 60
JDBC CA 77
normalization issues AT 66
polling event instances CA 183
polling interval, reducing RE job queue AT 19
populating, SQL field information IEU 47
ports
configuring for RPC CNR 48
errors, AIE RPC AT 54
network CDM 35
numbers for databases PC 134
retrieving ADR 115
setting ADR 136
post-installation tasks AI 88
Precedence Association AI 74
Precedence Sets, creating CNR 111
precedence syntax IEU 198, IEU 200, IEU 207
pre-production environment, running discovery
process PC 51
previewing normalization CNR 37
Primary Key Mapping tab AT 46
print routines, BMC Atrium CMDB ADR 43
print.c file ADR 43
printing ADR 43
PrivateRPCPort parameter IEU 224
process command syntax IEU 198, IEU 206
process| reserved word IED 32
processes
checking status AT 18
integrating IT ACP 35
verifying completion AT 19
processing phase IED 21
of data transfers IEU 20
processors CDM 35
Product Catalog. See BMC Atrium Product Catalog
Product Catalog Alias Mapping form PC 87
Product Catalog Console
about PC 24
entries PC 24
Product Catalog View PC 24
Product Category tab PC 83, PC 85
products in suite PC 24
Search Criteria PC 24
Storage Location PC 24
Product Catalog Setup form
Create button AT 65
creating related patch IDs PC 76
customizing entries PC 72
viewing records AT 66
product categorization. See categorization
Product Category tab PC 83, PC 85
production datasets, defined ACP 78
products
adding entries PC 72
adding to suites PC 78
creating files for PC 79
modeling CDM 22
Products in Suite table PC 78
programmatic access to data ACP 27
programming BMC Atrium CMDB APIs ADR 22
programs
cmdbdriver ADR 37
header files in Java API ADR 35, ADR 36
Promote Sandbox Changes button CUG 21
promoting changes to BMC Asset CUG 66
promoting instances CUG 79
Promotion Preview Dialog CUG 79, CUG 80
propagating attribute values ADR 213
Properties section CUG 30
properties, class CA 40
provider organizations, creating CA 110
publishing events CA 180
purging dataset instances ACP 105, CNR 119
Q
Qualification Sets, creating CNR 92
qualifications
audit ACP 150
reconciliation jobs ADR 203, ADR 204
string ADR 181
strings ADR 181
queries
about CUG 37
CI and relationship by path ADR 124
conditions CUG 40
configuring for RPC CNR 48
copying CUG 54
defining IEU 209
defining rule syntax for IED 33
editing CUG 54
example ADR 57, ADR 60
federated data CUG 42
42
Master Index
filtering graph walk for ADR 172, ADR 173
functions ADR 70
graph list definitions ADR 165
graph lists ADR 165
graph nodes for ADR 166
key IED 58
key query IED 33
nested objects ADR 180
overlay dataset ACP 80
options CUG 55
parameters CUG 41
personal CUG 42
Product Catalog PC 135
Query Builder, using CUG 44
relational-algebra formatting CUG 40
row-level query IED 33
sample CUG 36
saved CUG 36
Service Management Integration PC 136
shared CUG 42
structure CUG 39
variable conditions CUG 41
Query Builder
advanced queries, creating CUG 49
queries, creating new CUG 44
simple queries, creating CUG 45
query syntax
See also BMC Remedy AR System query syntax;
data key query syntax
row-level syntax, SRC syntax IEU 213
quick impact simulation, running CUG 96
Quick-Edit attributes, defining for classes CA 66
R
RE Definition Author regular group CA 16
RE Manual Identification regular group CA 16
RE Operator regular group CA 16
RE. See Reconciliation Engine
RE:Precedence form AT 17
real data limits ADR 149
realLimits attribute structure ADR 149
recategorizing Product Catalog entries PC 51, PC 54
reconciliation
about ACP 139
combining activities ACP 105
comparing datasets ACP 101, CNR 118
copying dataset instances ACP 105, CNR 119
data ACP 99
deleting dataset instances ACP 105, CNR 119
executing jobs ACP 105, CNR 119
exporting definitions CNR 145
identifying datasets CNR 65

identifying instances ACP 100
importing definitions CNR 146
jobs ACP 105
merging datasets ACP 101, CNR 65
namespaces and CNR 68, CA 43
purging datasets ACP 105, CNR 119
renaming datasets ACP 105, CNR 119
Reconciliation Engine
configuration changes AT 14
database settings and AT 32
debugging AT 91
duplicate Configuration Items (CIs) AT 26,
AT 28
error messages AT 26, AT 153
executing jobs ACP 105, CNR 119
exporting definitions AT 24
log file entries AT 90
log issues AT 21
log naming conventions AT 89
logs AT 88
managing jobs ADR 70
modifying server configuration CNR 140
merges AT 30
multiple threads AT 31
operations by way of workflow CNR 80
performance problems AT 31, AT 32
starting AT 14
unidentified instances AT 20
Reconciliation Engine jobs
aborted AT 15
AR System server restarted AT 16
classId does not exist AT 17
events for log file AT 89
failed AT 15
failing to start AT 18
fatal errors AT 15
incomplete AT 19
insufficient memory AT 17
paused AT 15
polling interval AT 19
Reconciliation Engine restarted AT 16
viewing records AT 18
Reconciliation Identity attribute CNR 95
reconciliation IDs, resetting AT 74
Master Index
43
reconciliation jobs
canceling ADR 73
combining activities in ACP 105
continuous CNR 78
creating CNR 87
datasets ADR 204, ADR 205
initiating with workflow CNR 80
qualifications ADR 203, ADR 204
retrieving data for running ADR 112
retrieving list of running ADR 113
retrieving logs ADR 112
running ADR 205, ADR 206
starting ADR 137
Reconciliation Manager tab AT 14, AT 19, AT 89
Reconciliation Manager, opening CUG 16
ReconciliationIdentity attribute CUG 70, CUG 74,
CUG 76
recording log messages IED 72
Red Hat linux, required version AI 16
refresh interval, setting cache CA 191
registering adapters
overview IED 68
Windows IED 68
regular classes CA 41
about ACP 50
extending ACP 61
related data ACP 30
relating CIs CUG 71
relating CIs using Atrium Explorer ACP 109
Relation Name, overview CNR 20
relational-algebra formatting CUG 40
relationship lines CUG 26
relationships
about ACP 47
adding to CIs CUG 21
application CDM 48
base class CDM 9
BMC_BaseRelationship ACP 56
BMC_Component ACP 56, CDM 12
BMC_Dependency ACP 56, CDM 12
BMC_ElementLocation ACP 56
BMC_Genealogy ACP 56
BMC_Impact ACP 56
BMC_MemberOfCollection ACP 56, CDM 12
cardinality ACP 48, CDM 13
cascading delete ACP 49
Common Data Model ACP 56
company and Product Catalog entry PC 81
database CDM 57
database server CDM 57
datasets and ACP 77, ACP 94

deleting ACP 49
deleting cardinality violations AT 76
deleting instances of ACP 49
deleting orphans AT 76
deprecating CA 208
destination ACP 47
examples ACP 71
examples of collection CDM 12
examples of component CDM 12
examples of dependency CDM 12
extending ACP 61
extending classes ACP 61
filtering CUG 61
finding cardinality violations AT 73
fixing invalid AT 75
impact normalization CNR 19
left-side ACP 47
members ACP 47
Microsoft Exchange organization CDM 62
Microsoft Exchange server CDM 63
name normalization CNR 20
network interface CDM 77
placement ACP 47
Product Catalog entry PC 81
properties for CA 43
representing in illustrative models CDM 11
right-side ACP 47
routing groups and connectors CDM 66
source ACP 47
storage subsystem CDM 72
subnet component CDM 75
viewing CUG 58
virtual system CDM 33
weak ACP 48, CDM 13
Remedy Application Service, changing
password CNR 51
removing activities CNR 89
removing adapters IED 69
renaming datasets ACP 105, CNR 119, CNR 135
replicating data ACP 92
reporting, categorization PC 38
reports
instance comparison CUG 83
invalid dataset IDs AT 73
relationship cardinality violations AT 73
requirements ADR 21, ADR 35
code IED 26
compiler IED 26
mid tier AI 18
security AI 18
44
Master Index
resetting reconciliation IDs AT 74
response queries IEU 74, IEU 122, IEU 125
restricting audits ACP 150
retrieval method of federation ACP 85
attributes CA 94
defined CA 89
federated data classes CA 91, CA 94
federated relationship classes CA 96, CA 98
Retrieve Delta IEU 181
Retrieve Delta option IEU 104
Retrieve Source Records IEU 181
Retrieve Source Records option IEU 104
reviewing, categorization PC 51
right-side classes ACP 47
risks to successful SACM ACP 42
roles ACP 92
AIE Definitions Admin CA 20
AIE User CA 20
application CA 17
assigning CA 22
assigning permissions CA 22
Atrium Foundation Admin CA 21, PC 60
Atrium Foundation Viewer CA 20, PC 60
Atrium Impact Simulator User CA 19
BMC Atrium CMDB permissions CA 17
CMDB Console User CA 19
CMDB Data View CA 17
CMDB Data Viewer CA 19
CMDB Definitions Viewer CA 19
CMDB RE Definitions Admin CA 20, CNR 140
CMDB RE Manual Identification CA 20,
CNR 140
CMDB RE User CA 16, CA 20, CNR 140
General Access CA 21, PC 60
in relationships CA 44
NE Administrator CA 20, CNR 28
NE User CA 20, CNR 28
permissions CA 17
Unrestricted Access CA 21, PC 60
routers, modeling CDM 24
routing groups
modeling CDM 65
modeling connectors CDM 65
relationship with connectors CDM 66
row-level permissions
creating rules for CNR 53
row-level queries IED 33, IEU 70, IEU 75, IEU 121
row-level security CA 27
RPC
AIE port errors AT 54
federation plugin errors AT 60
rule helper utility
DB2 IEU 38
file IEU 50
Oracle IEU 42
SQL IEU 45
XML IEU 50
rule syntax
BMC Atrium Integration Engine reserved
words IED 32, IED 29
data values IED 32
queries IED 33
rule validation methods required by adapter IED 56
rules
configuring for identifcation CNR 144
configuring for merge CNR 144
constant syntax IEU 198, IEU 199
defining IEU 198
function syntax IEU 198
precedence syntax IEU 198, IEU 200, IEU 207
process command syntax IEU 198, IEU 206
SQL command syntax IEU 198, IEU 205
standard for identification and merge CNR 143
stmt command syntax IEU 207
Suite Rollup CNR 57
target process command syntax IEU 198,
IEU 206
target SQL command syntax IEU 198, IEU 205
vendor rules IEU 199
Version Rollup CNR 54
Run Layout button CUG 22
running data exchanges on demand IEU 164
running jobs CNR 79
running the AIE service on UNIX, from a command
line IEU 217
S
SACM. See Service Asset and Configuration
Management
sample file, aie.cfg IEU 219
sample flat file adapter
sample queries CUG 36
samples
BMC Atrium CMDB API source code ADR 43
C API driver programs ADR 29
Common Data Model ACP 58
instance audits ACP 151
Master Index
45
LAN computer system data models ACP 58
source code ADR 43
typical computer system data models ACP 58
Sandbox dataset CUG 65, CUG 67
sandboxes, copying services and organizations from
production CA 114
saved queries CUG 36
schedule-driven mode, running IEU 138
schedules, reconciliation weekly CNR 79
scripts, using ADR 40
searching categorizations PC 38
searching for instances ADR 116
security IEU 224
security script PC 124
self-join forms CA 188
server group IEU 30
installation procedure AI 58
Server Group Operation Ranking form AI 58
Server Information form AT 31, AT 34, AT 38, AT 39
server ports
retrieving ADR 115
setting ADR 136
servers
illustrative model CDM 21
modeling database CDM 54
modeling Microsoft Exchange
organization CDM 61
modeling software CDM 52
retrieving ports ADR 115
setting ports ADR 136
software, relationships CDM 53
server-side logging, BMC Atrium Core
Console AT 85
Service Asset and Configuration Management
(SACM) ACP 19, ACP 33
benefits ACP 34
challenges, success factors, and risks ACP 42
data accuracy ACP 36
data availability ACP 36
goals ACP 34
ITIL and ACP 33
Service Catalog
about ACP 24
copying services and organizations CA 114
creating services CA 113
described CA 112
dynamic service model CA 116
editing queries CA 116
mapping services CA 115
opening CUG 16
provider organizations CA 110

service impact model, manually creating CA 119
Service Management Integration queries PC 136
service model
components of CDM 9
described CA 108
dynamic service modeling CA 116
structure ACP 134
services
AIE fatal error AT 48
AIE stopped after password change AT 48
AIE stops AR System server on UNIX AT 47
logs, web AT 91
modeling business CDM 49
modeling Microsoft Exchange server CDM 64
starting web AT 65
ServletExec AT 37
sessions
initializing C API ADR 123
terminating C API ADR 139
SetContainer method
query IED 115
rule IED 109
SetDecimal method IED 122
SetErrMsg method
query IED 115
rule IED 109
SetInt method IED 122
SetLogMessage method
role in logging IED 73
SetNull method IED 123
SetQuery method
CQueryWithListOfRuleValue IED 133
CQueryWithRowsOfValue IED 136
SetQueryString method IED 116
SetReal method IED 123
SetRowsOfValueList method IED 137
SetRule method IED 130
SetRuleString method IED 110
SetRuleWithValueList method IED 133
sets
creating Precedence CNR 111
creating Qualification CNR 92
SetStatusMessage method
SetString method IED 124
SetTime method IED 124
46
Master Index
setting up, categorization data PC 49
SetULong method IED 125
setup options described AI 35
SetValidity method
query IED 116
rule IED 110
SetValue method IED 130
SetVenDataType method IED 111
shared queries CUG 42
ShortDescription versus Name CDM 10
SHR:SchemaNames form CA 187
silent installer AI 127
simulating normalization CNR 37
simulations. See impact simulations
singleton classes CA 41, ACP 62
Skip Auto-Identify of Master AI 73
SOA (service-oriented architecture) ACP 28
soft deleted CUG 78
software
modeling clusters CDM 41
modeling inventory CDM 22
modeling Microsoft Exchange server CDM 64
software configuration items, categorizing PC 120
software license management
and normalization CNR 19
software servers
modeling CDM 52
Solaris, required version AI 16
source classes ACP 47
source code
C API driver ADR 29
sample BMC Atrium CMDB API ADR 43
source datasets, duplicate Configuration Items (CIs)
in AT 28
source syntax
SQL adapter, AIE and AT 49
SQL command syntax IEU 198, IEU 205
SQL field information, populating IEU 47
SQL Server
managing connection parameters IEU 170
SQL views ADR 44
SQL, adapter rule helper utility IEU 45
sql| reserved word IED 32
SRC syntax for row-level queries
Srvgroup parameter IEU 224
StackTrace parameter IEU 224
staging forms, for importing data CA 145
starting
cmdbdiag program AT 72
Reconciliation Engine jobs AT 18
web services AT 65
StartTransaction method
statistics, data exchange AT 103
status
Active CA 60
Change Pending CA 60
class CA 41
stmt command syntax IEU 207
StopTransaction method
storage
modeling database CDM 58
modeling entities and devices CDM 68
modeling subsystems CDM 70
subsystem relationships CDM 72
Storage Location PC 77
Storage Location form PC 77
subclasses CDM 9
adding to the Common Data Model ACP 61
creating ACP 61
federated data ACP 57
form views CA 185
subnet components, relationships CDM 75
substitution
attribute ACP 86
foreign key ACP 87
subsystems
examples of storage instances CDM 71
modeling storage CDM 70
success factors with SACM ACP 42
Suite Rollup, creating rules CNR 57
suites
adding products PC 78
creating rules CNR 57
superclasses, setting CA 41
support, customer CA 3, IED 3, IEU 3, ACP 3,
CDM 3, ADR 3, AI 3, CNR 3, PC 3, AT 3, CUG 3
supported database platforms PC 126
SupportTransaction method
SUSE linux, required version AI 16
synchronizing data model changes ACP 54
syntax ($KEYLIST$) IEU 212
Master Index
47
syntax statement for BMC Remedy AR System
queries IEU 209
syntax. See rule syntax
system administrator user name and
password PC 134
system normalization, disabling CNR 51
systems. See application systems; computer systems;
operating systems; virtual systems
Systinet logs, web services AT 92
T
table view CUG 20
tabs
Administrative Information AT 15, AT 16, AT 18
Advanced Settings AT 42, AT 102, AT 103
Audit AT 58
Characteristics AT 144
Connection Settings AT 43
Data Field Mapping AT 97
Data Mappings AT 42
Indexes CA 55
Log Files AT 57, AT 58, AT 107
Options AT 47
Permissions CA 25, CA 26
Primary Key Mapping AT 46
Product Category PC 83
Reconciliation Manager AT 14, AT 19, AT 89
tape drives
example instance CDM 69
example subsystem instance CDM 71
modeling CDM 68
target process command syntax IEU 198, IEU 206
target SQL command syntax IEU 198, IEU 205
targetprocess| reserved word IED 32
targetsql| reserved word IED 32
teams, Configuration Management ACP 40
technical services
copying from production CA 114
queries, editing CA 118
Terminate method
terminating C API sessions ADR 139
terminology, Atrium Console versus API ADR 23
test cases for validation ACP 136
testing unidirectional and bidirectional data
transfers ACP 136
threads
RPC, configuring CNR 48
timestamp parameters for debug files IEU 224
TimeStampDebug parameter IEU 224

timing, for upgrades AI 70
tnsnames.ora file PC 127
toolbar, BMC Atrium Core Console CUG 14
tooltips, defining for classes CA 65
topologies
modeling L2 CDM 75
modeling L3 CDM 74
modeling network CDM 74, CDM 77
resizing CUG 23
view CUG 20
TRACE entries in RE job log AT 21
tracking instance data changes ACP 146
trailing blanks IEU 77, IEU 104, IEU 128
transaction processing methods required by
adapter IED 64
triggering one data exchange from another IEU 146
troubleshooting
BMC Atrium Product Catalog AI 115
help installation AI 120
online help AI 120
Type attributes ACP 60
types of reconciliation events CNR 85
U
undiscovered relationship information, adding
manually ACP 138
Unicode option PC 126
unidentified Configuration Items (CIs) AT 20, AT 26,
AT 28
unidirectional data transfers, testing ACP 136
Unified Modeling Language (UML) CDM 11
uninstaller, silent AI 134
uninstalling
silent mode AI 134
adapters IED 69
UNIX
running the AIE service, from a command
line IEU 217
unrelating companies and dictionary entries PC 83
Unrestricted Access role CA 21, PC 60
update queries IEU 72, IEU 122, IEU 124
UpdateRuleValues method
updating records only if values change IEU 78,
IEU 104, IEU 129
upgrading
AR System server group AI 70
supported versions AI 68
48
Master Index
Use Fixed Port option IEU 234
user interface components
functions ADR 70
query results ADR 211, ADR 212
retrieving ADR 207
retrieving lists ADR 111
user_view password PC 134
users
access CA 14
creating CA 23
using advanced settings IEU 159
utilities
BMC Atrium CMDB ADR 70
cmdb2asset CA 184
cmdbdriver CA 164
functions ADR 70
migratorcli CA 130
copying CUG 59
creating CUG 59
deleting CUG 59
saving CUG 59
saving as an image CUG 60
SQL ADR 44
Views section CUG 32
virtual computers, configuration items CUG 24,
CUG 70
virtual machines ACP 56, CDM 25
Virtual relationship CUG 26
virtual systems
deprecated classes CDM 32
modeling CDM 25
virtualization management ACP 28
visible class permissions CA 25, ACP 120
vzUtil.properties AI 83
ValidateQualifier method
validating
attributes, CI ADR 125
custom data CA 151
data import using BMC Atrium Integration
Engine ACP 138
validation errors, federated data class AT 61
value option
BMC Remedy AR System query syntax IEU 209
data key query syntax IEU 212
vendor rules IEU 199
verifying data exchange conditions IEU 163
version information, BMC Atrium CMDB AT 63
version number, BMC Atrium Core CUG 14
version, retrieving BMC Atrium CMDB
component ADR 115
Version Rollup
creating rules CNR 54
overview CNR 19
viewing
arrecond.sh file AT 23
BMC Atrium CMDB version information AT 63
data models AT 71
instance details prior to promotion, Promotion
Preview Dialog CUG 79
Reconciliation Engine job records AT 18
Reconciliation Engine log file events AT 89
records in Product Catalog Setup form AT 66
views CA 185, CA 186
WANs, modeling CDM 74, CDM 77

weak relationships ACP 48, CDM 13
web services ACP 28
API logs and AT 94
application server logs AT 92
function AI 12
logs AT 91
starting AT 65
Systinet logs AT 92
web services API
Apache Axis2 ADR 36
Infrastructure ADR 36
Registry ADR 36
documentation ADR 36
overview ADR 20
widgets. See Atrium Widget; BMC Atrium Core
widgets
Windows
Add/Remove Programs IED 69
registering adapters IED 68
system registry IED 69
windows
Data Exchanges Information AT 42, AT 94,
AT 102, AT 103
Data Field Mapping AT 54
Job Event Information AT 90
Mapping Information AT 103
Master Index
49
Modify Server Configuration AT 19
WMI. See Microsoft Windows Management
Instrumentation
workflow
best practices for adding ACP 156
categorization validation PC 39
executing against compared instances CNR 120,
CNR 126
starting jobs with CNR 80
working with data exchanges
activating IEU 162
running on demand IEU 164
verifying conditions IEU 163
worksheet, installations AI 34
write security CA 27
X
XML
adapter rule helper utility IEU 50
Z
zip file, BMC Remedy AR System security
script PC 125
zipping log files AT 108
zoom bar
Zoom Fit CUG 23
Zoom In CUG 23
Zoom Out CUG 23
50
Master Index
Third-party product terms

The following terms apply to third-party products that are included with or in a BMC Software product as described in the BMC
Software, Inc., License Agreement that is applicable to the BMC Software product.
*168087*

BMC Atrium Core 7.6.03 Master Index

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BMC Atrium Core 7.6.03

BMC Atrium Core 7.6.03

Information about creating API programs

BMC Atrium Core 7.6.03

Information about installing, upgrading,

BMC Atrium Core 7.6.03

BMC Atrium CMDB 7.6.03

BMC Atrium CMDB 7.6.03

Best practices for using the classes that BMC CDM

BMC Atrium CMDB 7.6.03

Information about normalizing data in

BMC Atrium Core 7.6.03

Table 1-1: Manuals in the master index (Sheet 2 of 2)

BMC Atrium CMDB 7.6.03

Information about using BMC Atrium

BMC Atrium Integration

BMC Atrium Integration

BMC Atrium Core 7.6.03

Information about configuring the Product PC

Activating links in the master index

! To activate links in the BMC Atrium CMDB 7.6.03 Master Index

New file name

BMC Atrium Core 7.6.03

debugging facilities IED 73

TimeStampDebug IEU 224

BMC Remedy Service Desk, categorizing incidents,

C API copy functions ADR 67

CMDBQueryAttributeName ADR 182

use by product features PC 38

CMDBGraphStruct structure ADR 166

package files CA 130

names, mapping aliases CNR 40

maximum debug file size IEU 223

code requirements IED 26

CMDB Engine library loading AT 107

C API data structures ADR 144

linking CA 104, CA 105

manually updating attributes ACP 138

Minimal setup, described AI 35

configuring classes CNR 36

BMC Atrium CMDB ACP 89

identifying datasets CNR 65

datasets and ACP 77, ACP 94

provider organizations CA 110

TimeStampDebug parameter IEU 224