ME RESU

Tanu
Vishwas
Email id :
tanuvishwas@yahoo.com
Hand-phone No :
+919819264929

of Specialisation:
Human Resources Aviation

2
Contex
t 1
Area

Total Years
of
Experience
than
14 years
inMore
Aviation
industry.
which
10
years in Of
Human
Resources
handling
multiple
roles
across
HR
related
to Cabin
Crew
function
Recruitment
aswith
an4
area
of
expertise.
years
of
experience
in flying
asdomestic
a Cabin
Crew
both
and
international
skies.
3Current
Location:
Mumbai, India

Career Objective:

To establish long-term credibility as a professional and an individual by enabling

business to stay competitive and making a difference to people.

Professional Experience:
Organisati
on
Jet Airways
Since July
200
6

From

Jet Airways started its operations in 1993 and has come a long
way to becoming

one of the fastest growing airlines in the world. Connecting 22

international

Till
Date

Role Moves

Year

Recruitment
Specialist
HR Advisor

2006 - 2008

Recruitment Lead

2013 till date

destinations and flying to and fro from 47 destinations in India.

HR Verticals / Products
Supporting Recruitment and selection programmes as per
business
requirements ..
Providing end to end HR support to cabin crew function
Leading recruitment strategy for cabin crew (Recruited 1000 plus
cabin
Crew)

2009 - 2012

Key Responsibilities
1 Recruitment :

Led the Talent

Acquisition
function
cabin
and responsible
to design and execute the recruitment and selection
strategy
for cabin
crew across
India for
as per
thecrew
business
requirements.

Digital Print
Hoardings,
campaigns
Radio
FM
on TV
and
social
Employee
medial platforms,
Referral
scheme
Print
Ads,
in
addition
Hindustan
toCollege
Times
existing
Shine
platforms
Job Portal,
of Web
Businvites,
Shelters
CV,
Drops,
Ad, Local
ad,
Consultants,
Campus
drive
,Graduation
drive
to ensure cost efficient ways to reach out to target audience.
4

choice and widen the application pool.

Redesigned the assessment forms for all stages of the selection process of cabin crews.

Managed the careers website and made several changes to improve the candidate experience and registration process.

candidate joining experience .

Responsible for managing the Pan India Recruitment Budget.

HR Advisor for Cabin crew function

Rolled out the various Assessment centres for career progression after customising the competencies and the relevant
assessment tools.

and
the
Distance
Programmes
forinterviews
Cabin
Crew
asstages
a
key
retention
tool toIntroduced
help
them
enhance
their
qualificationsCarried
out
various
focus
groups,
one-on-ones
and
basis
such
insights
designed
and led
ledend
various
employee
engagement
programmes
, learning
initiatives
and
various
HR
policy
changes.
to
end
HRLearning
support
and
advice
across
all exit
employee
life
cycle
including
contracts,
probation,
leave,
maternity
cases
&Education
disciplinary
cases,
and
analysisRegular
updations
in
SAP.Provided
Special Projects undertaken at Jet Airways
10
Led the
integration
of recruitment
and selection
forIndia.
Jet and Etihad Airways. Active member of the
recruitment
committee
for recruiting
Cabin Crew
for Etihad process
Airways in

11
12

Was a part of the core team to harmonize Air Sahara processes with Jet airways
Re-designed the Performance Appraisal System to standardize the process.

Handled
packages
for different
840 the
Indian
countries,
138
Partnered
foreign with
crewJet
Retrenchment
Airways legalexercise.
dept andDesigned
Crew representative
customised Severance
from each
base
and entire
dealt
with
localand
courts
aswell.

14

Handled the Re-hiring exercise for 840 retrenched crew.

Tanu Vishwas Resume

Organisation

Jun-04-Jul-06

Air Sahara
Human Resources
(Recruitment)

Air Sahara started its operations in 1993.Was taken over by Jet Airways in
April2007. Currently operating under the brand name of JetKonnect based
out of

Jan-00 Jun04

Mumbai.
Cabin Crew

Role: HR Executive- Jun-04 Jul-06

Key1
Responsibilities:
Played a key role in sourcing and screening the candidates for multiple positions across levels and functions.
2

Actively involved in designing and deliver the Induction Programme for all the new recruits in the organization.

objective of enhancing reach and reducing costs.

4

Responsible for generating zero error MIS reports

5Supported
Designed and implemented Exit Interviews to assess the employee experience and the key triggers for exits
refreshed and introduction of new HR policies for various employee pools
Role : Cabin Crew (Inflight Executive) Jan 00 Jun 04
Key Responsibilities:
contributing to sales through service.
2
3
4
5
6

Interacted with the customers to ensure that their needs are fulfilled.
Responsible for addressing customer queries and one time resolution of their complaints.
Handling irate customers on board.
Managing crisis situations during the flight and directing the team to overcome the same.
Coach and develop the new in-flight staff to handle the difficult situations.

Developed a training programme Welcome Aboard for the in-flight staff.

Professional Qualifications:
Degree

University/Institute

Specialisation

Diploma in Masters of Personnel

Management (MPM & IR) 2001 2003
Masters of Science 1998 - 2000

Symbiosis, Pune

Human Resource

Panjab University

Zoology Hons (Specialized in

Environmental Sciences)

67

Bachelors of Science 1995 1998

Panjab University

Zoology Hons.

68

HSC (CBSE) 1992-1993

St. Marys Senior Secondary School,

Moradabad (U.P)
St. Marys Senior Secondary School,
Moradabad (U.P)

Science

76

SSC (CBSE) 1990 - 1991

1
Training
Programmes
Attended:
Training
on Interviewing
Skills by Etihad Team.
2
3
4

Train The Trainer workshop by Evolve.

Leadership & Soft Skills Training
Grooming and Etiquettes training workshop

Basic training on SAP.

Signature _____________________

Tanu Vishwas Resume

Date: __________

Place:______________

%
Obtained
63

75