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PSO Materials

Resources

Resources
CNCS Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Summary of AmeriCorps Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How a Sponsor Gets a VISTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VISTA Training Time Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CNCS State Offices and State Commissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VISTA Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Summary of Key Terms, Conditions, and Benefits of VISTA Service . . . . . . . . . . 16
Education Award vs. End-of-Service Stipend . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hatch Act Limitations on VISTA Political Activities . . . . . . . . . . . . . . . . . . . . . . . . 18
What VISTAs Should Expect from Onsite Orientation and Training (OSOT) . . . . . 19
What VISTAs Should Expect as Post-PSO Training . . . . . . . . . . . . . . . . . . . . . . . 19
VISTA Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
VISTA Living Allowance Schedule 2009–2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
VISTA Allowance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
VISTA Allowance Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Income Disregard Provisions Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hey! What Happened to My Check? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tax Cuts and Your AmeriCorps Education Award . . . . . . . . . . . . . . . . . . . . . . . . 27
VISTA Web Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Electronic Mailing List Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
VISTA Alumni Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Successful Volunteer Programs Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
What's Next — Flyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Oath of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The AmeriCorps Pledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

VISTA Integrated Training Program February 2010 i


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CNCS Programs

VISTA Integrated Training Program February 2010 1


PSO Materials Resources

CNCS
Programs (cont.)
The Corporation for National and Community Service was established in September 1993 as an
independent arm of the federal government. The Corporation merged ACTION, the Commission
on National and Community Service, and the Office of National Service. It was given the task of
streamlining existing federal national-service programs, developing ways to make the most effec-
tive use of volunteers, and providing national service. The Corporation accomplishes these goals
through its various program structures, which include the provision of both full- and part-time ser-
vice, the award of grants to establish or expand volunteer programs, and technical assistance to
begin or operate programs.

Each major program within the Corporation has its individual legislative mandate and identity,
which operates under the overall authority of the National and Community Service Trust Act of
1993 (Public Law 103-82). The mission of the Corporation is to engage Americans of all ages and
backgrounds in community-based service that will address the nation’s educational, environmental,
public safety, homeland security and other critical needs. In addition, the Corporation is working to
build bridges from one program to another, and to link programs in ways that will provide stronger
overall support of community efforts. The Corporation also provides technical assistance to other
volunteer and community service efforts in the state. An overall objective of the Corporation is to
promote an ethic of service.

AmeriCorps u Around 177,000 members have served


in economically challenged communities,
Purpose: Results driven, intensive, direct-service with a focus on fighting poverty
program that meets real community needs.
u Members leverage human, financial, and
material resources to increase the capac-
1. State and National, Tribes and Terri­tories,
ity of low-income communities across the
and Education Award-Only Programs
country to address their own problems
u Programs include national direct/national
u Members serve full time, live in the com-
non-profits, Tribes and Territories, and pro-
munities they serve, and create programs
grams granted through state commissions
that are sustainable
u Over 400,000 members have served since
u Includes national demonstration projects
1994
involving eliminating poverty
u Members provide direct service to meet
3. National Civilian Community Corps and
real community needs
Tribal CCC.
u Members tutor and mentor youth, assist
u This is a full-time, team-based residential
crime victims, restore parks, and build
program for men and women, ages 18–24
affordable homes
u Service projects, which typically last from
u Members serve full time for up to one year;
six to eight weeks, address critical needs
some serve part time
in education, public safety, the environ-
ment, and other unmet needs
2. VISTA
u Members live on one of five campuses,
u Created in 1964, this is the oldest of the
located in Denver, Colorado; Sacramento,
national service programs
California; Perry Point, Maryland; Vicksburg,
Mississippi; and Vinton, Iowa

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CNCS
Programs (cont.)
Learn and Serve America 2. Senior Companion Program

Purpose: Supports service-learning programs. u Volunteers age 60 or over who help adults
Service learning is a teaching method that with special needs remain independent
increases student academic achievement while and in their own homes
meeting real community service needs.
u Volunteers serve frail older adults, adults
1. Learn and Serve Programs with disabilities, those with terminal ill-
nesses, and offer respite for caregivers
u Provide grants that support the develop-
ment of service learning in elementary, u Senior volunteers must serve between 15
middle, and secondary schools and 40 hours

u Provide grants that support the develop- u Income-eligible volunteers receive a mod-
ment of service learning in institutions of est, tax-free stipend to offset the cost of
higher education volunteering

u Develop programs/projects in which stu- 3. Foster Grandparent Program


dents are engaged in academic learning
that meets real community service needs u Volunteers are 60 years or older and meet
(e.g., students build a community garden certain income eligibility guidelines
for neighborhood families in need of food
and learn about biology and mathematics u Volunteers thrive on direct interaction with
while building) children and make a difference in the lives
of children
u Provide training and technical assistance
resources to teachers, administrators, par- u Volunteers must serve between 15 and 40
ents, schools and community groups to hours per week
facilitate service-learning projects
u Volunteers receive a modest tax-free sti-
pend to offset the cost of volunteering
National Senior Service Corps

Purpose: Senior Corps currently links more than


500,000 Americans to service opportunities

1. Retired and Senior Volunteer Program (RSVP)

u Volunteers are 55 years or older, and want


to make a difference in their communities

u Offers maximum flexibility and choice to


its volunteers as it matches the personal
interests and skills of older Americans with
opportunities to serve their communities
from a few hours to 40 hours per week

u Senior volunteers receive supplemental


insurance while serving, as well as a pre-
service orientation and inservice training

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Summary of
AmeriCorps Programs
All Programs VISTA AmeriCorps*NCCC
(Over 500 separate programs) (Volunteers in Service to (National Civilian Community
America) Corps)

Program Focus Members serve both Members serve through local Members live in a campus
in teams and individu- government agencies and environment and serve in
ally through na­tional and non­profit organizations, teams to complete a vari-
community-based private addressing issues related ety of service projects with
and public organizations. to poverty– such as public local communities to address
Members help solve com- health, education, the envi- pressing needs. Members
munity problems through ronment, public safety, and often travel to projects
service, in the areas of employment–by building throughout their region.
education, public safety, the capacity to create long-term
environment, health, veter- benefits at a com­munity
ans' services, and economic level.
opportunity.


Eligibility Applicants must be at least Applicants must be at least Members must be 18 to 24
18 years old and a U.S. 18 years old and a U.S. years old while they serve
citizen, national, or legal citizen, national, or legal and a U.S. citizen, national,
permanent resident alien of permanent resident alien of or legal permanent resident
the U.S. The upper age limit the U.S. There is no upper alien of the U.S.
varies among programs. age limit.

Skill Requirements All skill levels are needed. A bachelor’s degree or three All skill levels are needed.
years of related volunteer/
job experience is preferred.

Term of Service Full-time for one year. (Some Full-time for one year. (No Full-time for 10 months. (No
part-time service opportuni- part-time service opportuni- part-time service opportuni-
ties are available.) ties available.) ties available.)

Living Allowance A modest living allowance is A modest living allowance is A modest living allowance is
paid biweekly. paid biweekly. paid biweekly.

Room and Board In most cases, members Members are responsible Members are provided with
are responsible for covering for covering their own hous- housing and meals and live
their own housing and meals ing and meals from their liv- in dormitory-style housing in
from their living allowance. ing allowance. one of five campuses.

Education Award/ Upon completion of service Upon completion of service Upon completion of service
Stipend members receive a $5,350 members have a choice of a members receive a $5,350
education award, in the $5,350 education award, in education award, in the
form of a voucher. the form of a voucher, or a form of a voucher.
$1,500 cash stipend.

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How a Sponsor Gets a VISTA


Health
Issues Prisoner
Reentry
Literacy Food/
Security
Crime/ Unemploy-
Delinquency ment
Prevention
Affordable Makes
Housing Application
Refugees Sponsor Identifies
Problem for VISTA
Resettle- Drug/ Volunteers
ment In Community The Corporation
Substance
Abuse Preven- for National
Economic tion
Development and
Community
Sponsor Service State
Office
Provides
Service to (VISTA)
Low-Income
VISTA Attends Community Receives
PSO Through Sponsor Approval

VISTA
Volunteers
Assigned
VISTA
Volunteers
Supervisor
Orientation

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VISTA Training Time Line

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PSO Materials Resources

CNCS State Offices and


State Commissions
While VISTA and the National Senior Service Corps are administered through the Corpor­ation for
National and Community Service’s state offices, the AmeriCorps state programs are administered
through the Corporation for National and Community Service’s state commissions.

State Service Commissions are responsible for distributing funds for AmeriCorps*State programming.
Commissions consist of 15-25 governor-appointed citizens who are non-partisan and diverse from
across the state. In coordination with these Commissioners, Commission staff manage, monitor and
evaluate these AmeriCorps programs, and promote volunteerism and civic engagement to strengthen
local communities.

The state program offices and the state commissions maintain a cooperative working relationship. The
Corporation state directors of the state program offices serve as non-voting members of the commis­
sion in their state. State program offices and state commissions collaborate with other community ser­
vice organizations to build the state’s community service infrastructure.

Through this collaboration, VISTA mem­bers may join with AmeriCorps*State members (as well as
AmeriCorps*NCCC, Senior Corps and/or Learn and Serve participants) in special one-day service
activities or training sessions.

On the following page is a list of state commission offices and CNCS state offices. Your sponsor may
suggest that you contact the commission office in your state to learn about the activities of nearby
AmeriCorps projects.

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State Commissions
In the absence of an organization name, the commission office can be addressed as
[State name] Commission for National and Community Service

Up-to-date contact information is available at www.nationalservice.org/about/contact/index.asp

Alabama Colorado Guam


Governor’s Office on Faith Based Governor’s Commission Serve Guam! Commission
and Community Initiatives on Community Service Guam Department of Labor
One Commerce Street, Suite 620 130 State Capitol 414 West Soledad Avenue,
Montgomery, AL 3604 Denver, CO 80230 Suite 205
Phone: (334) 954-7440 Phone: (303) 866-2530 GCIC Building
Fax: (334) 954-7478 Fax: (303) 866-2525
Hawai´i
Alaska Connecticut Hawai´i Commission on
Department of Community & Connecticut Commission National and Community Service
Economic Development (DCED) on Community Service C/o University of Hawai´i
550 West 7th Avenue Connecticut Department of Higher 2600 Campus Road, Rm. 405
Suite 1770 Education Honolulu, HI 96822-2205
Anchorage, AK 99501-3510 61 Woodland Street Phone: (808) 956-8145
Phone: (907) 269-4659 Hartford, CT 06105-2326 Fax: (808) 956-2950
Fax: (907) 269-5666 Phone: (860) 947-1827
Fax: (860) 947-1310 Idaho
American Samoa Serve Idaho
P.O. Box 999280 Delaware Governors Commission on
Leone, AS 96799 Delaware Community Service and Volunteerism
Phone: 684-699-2285 Service Commission 1299 N. Orchard St., Ste 110
Fax: 684-699-2279 DHSS Holloway Campus, Debnam Boise, ID 83706-2265
1901 N. Dupont Highway Phone: (208) 658-2063
Arizona New Castle, DE 19720-1100 Fax: (208) 327-7470
Arizona Governor’s Comission on Phone: (302) 255-9881
Service and Volunteerism Fax: (302) 255-4462 Illinois
1700 W. Washington Street Commission on Volunteerism
Suite 101 District of Columbia and Community Service
Phoenix, AZ 85007-2806 Serve DC 535 West Jefferson, 3rd floor
Phone: (602) 542-3489 Executive Office of the Mayor Springfield, IL 62702
Fax: (602) 542-3423 441 4th Street, N.W. Phone: (217) 782-5945
Suite 1140 North Fax: (217) 557-0515
Arkansas Washington, DC, 20001
Service Commission Phone: (202) 727-7925 Indiana
700 South Main, Slot S230 Fax: (202) 727-9198 Office of Faith-Based and
Little Rock, AR 72201-1437 Community Initiatives
Phone: (501) 682-6724 Florida 302 W. Washington St., Rm.E220
Fax: (501) 682-1623 Volunteer Florida Indianapolis, IN 46204-4701
401 S. Monroe Street Phone: (317) 233-4273
California Tallahassee, FL 32301-2034 Fax: (317) 233-5660
California Volunteers Phone: (850) 921-5172
1110 K Street Fax: (850) 921-5146 Iowa
Suite 210 Commission on Volunteer Service
Sacramento, CA 95814-3905 Georgia 200 East Grand
Phone: (916) 323-7646 Georgia Commission Des Moines, IA 50309-1856
Fax: (916) 323-3227 for Service Phone: (800) 308-5987
60 Executive Park South, N.E. Fax: (515) 242-4809
Atlanta, GA 30329-2296
Phone: (404) 327-6844
Fax: (404) 327-6848

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State Commissions (cont.)


Kansas Michigan Nevada
Volunteer Commission Community Service Commission Nevada Commission for
120 S.E. 10th Avenue 1048 Pierpont National and Community Service
Topeka, KS 66612-1103 Suite 4 137 Keddie Street
Phone: (785) 368-6207 Lansing, Michigan 48913 Fallon, NV 89406
Fax: (785) 368-6284 Phone: (517) 335-4295 Phone: (775) 423-1461
Fax (517) 241-373-4977 Fax: (775) 423-8039
Kentucky
Commission on Community Minnesota New Hampshire
Volunteerism and Service ServeMinnesota! Volunteer New Hampshire
275 E. Main Street 431 South 7th Street 117 Pleasant Street
Mailstop 3 W-F Suite 2540 Dolloff Building, 4th Floor
Frankfort, KY 40621-0001 Minneapolis, MN 55415 Concord, NH 03301-3852
Phone: (502) 564-7420 Phone: (612) 333-7740 Phone: (603) 271-7202
Fax: (502) 564-7478 Fax: (612) 333-7758 Fax: (603) 271-7203

Louisiana Mississippi New Jersey


Serve Commission Commission for Volunteer Service Commission on National and
State National Life Building 3825 Ridgewood Road Community Services
263 3rd Street Suite 601 New Jersey State Department
Suite 610-B Jackson, MS 39211-6463 of Ed.
Baton Rouge, LA 70801-1306 Phone: (601) 432-6779 225 W. State St. 5th Floor
Phone: (225) 342-2038 Fax: (601) 432-6790 P.O. Box 459
Fax: (225) 342-0106 Trenton, NJ 08625-0459
Missouri Phone: (609) 633-9627
Maine Missouri Community Fax: (609) 777-2939
Commission for Service Commission
Community Service 301 West High Street, New Mexico
187 State Street Harry S. Truman State Office New Mexico Commission for
38 State House Station Suite 770 Community Volunteerism
Augusta, ME 04333-0038 P.O. Box 118 3401 Pan American Fwy., N.E.
Phone: (207) 287-5313 Jefferson City, MO 65102 Albuquerque, NM 87107-4785
Fax: (207) 287-8059 Phone: (573) 751-7488 Phone: (505) 841-4841
Fax: (573) 326-0463 Fax: (505) 841-4839
Maryland
Governor’s Office on Service Montana New York
and Volunteerism Commission on New York Office of National and
State Office Building Community Service Community Service, Inc.
301 W. Preston Street 1301 Lockey Avenue, 3rd floor NYS Office of Children & Family
15th Floor P.O. Box 200801 52 Washington Street
Baltimore, MD 21201 Helena, MT 59620-0801 Room 308 North
Phone: (410) 767-4803 Phone: (406) 444-5547 Rensselaer, NY 12144-2796
Fax: (410) 333-5957 Fax: (406) 444-4418 Phone: (518) 473-8882
Fax: (518) 402-3817
Massachusetts Nebraska
Service Alliance Nebraska Volunteer North Carolina
100 North Washington Street Service Commission Commission on Volunteerism
3rd Floor State Capitol West, 6th Floor and Community
Boston, MA 02114 P.O. Box 98927 116 West Jones Street
Phone: (617) 542-2544 Lincoln, NE 68509-8927 20312 Mail Service Center
Fax: (617) 542-0240 Phone: (402) 471-6225 Raleigh, NC 27699-0312
Fax: (402) 471-6286 Phone: (919) 715-3470
Fax: (919) 715-8677

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State Commissions (cont.)


North Dakota South Carolina Washington
Workforce Development Division Commission for National and Washington Commission for
State Commission on National and Community Service National & Community Service
Community Service South Carolina Department PO Box 43113
Department of Commerce of Education Olympia, WA 98504-3113
1600 E. Century Avenue, Suite 2 3710 Lankmark Drive, Suite 200 Phone: (360) 902-0663
P.O. Box 2057 Columbia, SC 29204-4602 Fax: (360) 902-7315
Bismarck, ND 58502-20573 Phone: (803) 734-2258
Phone: (701) 328-5345 Fax: (803) 734-4825 West Virginia
Fax: (701) 328-5320 Commission for National and
Tennessee Community Service
Ohio Commission on National and PO Box 11778
Ohio Community Service Council Community Service Charleston, WV 25339
51 N. High Street, Room 800 William R. Snodgrass Phone: (304) 558-0111
Columbus, Ohio 43215 Tennessee Tower Fax: (304) 558-0101
Phone: (614) 728-2916 312 8th Avenue North, 12th Floor
Fax: (614) 728-2921 Nashville, TN 37243 Wisconsin
Phone: (615) 532-9250 National and Community
Oklahoma Fax: (615) 532-6950 Service Board
Community Service Commission 1 West Wilson Street, Rm. 456
1401 N. Lincoln Blvd Texas Madison, WI 53703
Oklahoma City, OK 73104 OneStar National Phone: (608) 261-6716
Phone: (405) 235-7278 Service Commission Fax: (608) 266-9313
Fax: (405) 235-7036 816 Congress Ave, Suite 900
Austin, Texas 78701-1814 Wyoming
Oregon Phone: (512) 473-2140 ServeWyoming
Oregon Volunteers! Fax: (512) 473-8228 229 East 2nd Street
P.O. Box 751-CSC/KH210 P.O. Box 1271
Portland OR 97207-5522 Utah Casper, WY 82602
Phone: (503) 725-5903 Utah Commission on Volunteers Phone: (307) 234-3428
Fax: (503) 725-8335 324 S. State St., Suite 500 Fax: (307) 234-3438
Salt Lake City, UT 84111-2388
Pennsylvania Phone: (801) 538-8700
PennSERVE: The Governor’s Office Fax: (801) 538-8690
of Citizen Service
1306 Labor and Industry Building Vermont
7th and Forster Street Vermont Commission for
Harrisburg, PA 17121 National and Community Service
Phone: (717) 787-1971 Office of the Governor
Fax: (717) 705-4215 109 State Street
Montpelier, VT 05609-4801
Rhode Island Phone: (802) 828-4982
Rhode Island Service Alliance Fax: (802) 828-4988
143 Prairie Avenue
P.O. Box 72822 Virginia
Providence, RI 02907 Office of Volunteerism
Phone: (401) 331-2298 and Community Service
Fax: (401) 331-2273 Virginia Department of
Social Services
7 North Eighth Street, 5th Floor
Richmond, VA 23219-3301
Phone: (804) 692-1952
Fax: (804) 692-1999

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PSO Materials Resources

VISTA Contacts
If you have questions about completing forms, or anything that pertains to your benefits including travel
reimbursement, living allowance, end of service awards, etc., please contact the VISTA Member Support Unit
(VMSU).

VISTA Member Support Unit


300 East 8th Street
Suite G-169
Austin, TX 78701-3220
Toll Free: 866-473-5733
Fax: 512-916-7021
Email: vistamembersupportunit@cns.gov

Atlantic Cluster Corporation for National and Community Service State Offices

Every state in the Atlantic Cluster is represented by one of the CNCS state offices below. If you are unable to
reach the VMSU, contact the CNCS state office representing the state where you are serving.

*AM = (Cluster) Area Manager *SPD = State Program Director *AA = Admin. Assistant
*SPS = State Program Specialist

Connecticut New Hampshire/ Pennsylvania


Anne M. Ostberg, SPD Maine/Vermont Mary Strasser, SPD
Marilyn Drew, AA Shireen Tilley, SPD Christine Bagley, SPS
280 Trumbull Street Susan Cheesman, SPS Bernard Brown, SPS
21st Floor Elizabeth Hanna, SPS Catherine Kelly, SPS
Hartford, CT 06103-3510 Eileen Smart, SPS The Curtis Center
Phone: (860) 240-3237 Cleveland Building Suite 876E
Fax: (860) 240-3238 55 Pleasant Street 601 Walnut Street
ct@cns.gov Room 1501 Philadelphia, PA 19106
Concord, NH 03301 Phone: (215) 597-2806
Delaware/Maryland Phone: (603) 225-1450 Fax: (215) 597-2807
Crystal Biles, SPD Fax: (603) 225-1459 pa@cns.gov
Brenda Ross, SPS nh@cns.gov
31 Hopkins Plaza Puerto Rico/Virgin Islands
Suite 400 B New Jersey Patrice Dempsey, SPD
Baltimore, MD 21201 Lisa Guccione, SPD Amanda Préstamo, SPS
Phone: (410) 962-4443 (609) 689-0474 Juan Carlos Campos, SPS
Fax: (410) 962-3201 Charles Mack, SPS 150 Carlos Chardon Avenue
md@cns.gov (609) 989-2246 U.S. Federal Building
44 South Clinton Avenue Suite 662
District of Columbia Suite 312 San Juan, PR 00918-1737
Rosetta Freeman Busby, SPD Trenton, NJ 08609 Phone: (787) 766-5314
1201 New York Avenue NW Phone: (609) 989-2243 Fax: (787) 766-5189
Room 9201 Fax: (609) 989-2304 pr@cns.gov
Washington, DC 20525 nj@cns.gov
Phone: (202) 606-6818 Rhode Island
Fax: (202) 606-3475 New York Vincent Marzullo, SPD
dc@cns.gov Donna M. Smith, SPD Deborah O’Gara, SPS
Kathleen Carey, SPS 400 Westminster Street
Massachusetts Robin Corindo, SPS Room 203
Malcolm Coles, Atlantic AM Cheryl Hurd, SPS Providence, RI 02903
Sherry McClintock, SPD Karen Talbot, SPS Phone: (401) 528-5424
Lora Grady, SPS Taryn Vanaskie, SPS Fax: (401) 528-5220
Christine Robles, SPS Leo O’Brien Federal Bldg. ri@cns.gov
10 Causeway Street 1 Clinton Square
Room 473 Suite 900
Boston, MA 02222-1038 Albany, NY 12207
Phone: (617) 565-7017 Phone: (518) 431-4150
Fax: (617) 565-8607 Fax: (518) 431-4154
ma@cns.gov ny@cns.gov

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PSO Materials Resources

VISTA Contacts
If you have questions about completing forms, or anything that pertains to your benefits including travel
reimbursement, living allowance, end of service awards, etc., please contact the VISTA Member Support Unit
(VMSU).

VISTA Member Support Unit


300 East 8th Street
Suite G-169
Austin, TX 78701-3220
Toll Free: 866-473-5733
Fax: 512-916-7021
Email: vistamembersupportunit@cns.gov

North Central Cluster Corporation for National and Community Service State Offices

Every state in the North Central Cluster is represented by one of the CNCS state offices below. If you are unable
to reach the VMSU, contact the CNCS state office representing the state where you are serving.

*AM = (Cluster) Area Manager *SPD = State Program Director *AA = Admin. Assistant
*SPS = State Program Specialist

Illinois Michigan North Dakota / South Dakota


John Hosteny, SPD Evan Albert, SPD Debra Schiefelbein, SPD
Sara Montemayor, SPS Sheila Smith, SPS 225 South Pierre Street
Jacqueline Wasik, SPS Kevin Murphy, SPS Room 225
James Watts, SPS Nathan Strickland, SPS Pierre, SD 57501
Gerry Pete, SPA Louise Thornton, AA Phone: (605) 224-5996
77 West Jackson Boulevard 211 West Fort Street Fax: (605) 224-9201
Suite 442 Suite 1408 nd@cns.gov
Chicago, IL 60604 Detroit, MI 48226 sd@cns.gov
Phone: (312) 353-3622 Phone: (313) 226-7848
Fax: (312) 353-6496 Fax: (313) 226-2557 Ohio
il@cns.gov mi@cns.gov Paul Schrader, NC AM
Tina Dunphy, SPD
Indiana Minnesota Sarah Brady, SPS
Louis Lopez, SPD Sam Schuth, SPD Jennifer Irwin, SPS
46 East Ohio Street Sydney Campbell, SPS Laurel Shoaff-Tranick, SPS
Room 226 Mark Cullen, SPS Betsy Mincey, NC AA
Indianapolis, IN 46204-4317 Jaime Renner, SPS 51 North High Street
Phone: (317) 226-6726 431 South 7th Street Suite 800
Fax: (317) 226-5437 Room 2405 Columbus, OH 43215
in@cns.gov Minneapolis, MN 55415-1854 Phone: (614) 469-7441
Phone: (612) 334-4083 Fax: (614) 469-2125
Iowa Fax: (612) 334-4084 oh@cns.gov
Vicki Hover-Williamson, SPD mn@cns.gov
JJ Niño, SPS Wisconsin
Jancy LaFollette, SPS Nebraska Linda Sunde, SPD
210 Walnut Angela Volovich, SPD Shannon Rolf, SPS
Room 917 100 Centennial Mall North Kara Klein, SPS
Des Moines, IA 50309 Room 274-A 310 West Wisconsin Avenue
Phone: (515) 284-4816 Lincoln, NE 68508-3896 Suite 1240
Fax: (515) 284-6640 Phone: (402) 437-5474 Milwaukee, WI 53203
ia@cns.gov Fax: (402) 437-5495 Phone: (414) 297-1118
ne@cns.gov Fax: (414) 297-1863
wi@cns.gov

12 February 2010 VISTA Integrated Training Program


PSO Materials Resources

VISTA Contacts
If you have questions about completing forms, or anything that pertains to your benefits including travel
reimbursement, living allowance, end of service awards, etc., please contact the VISTA Member Support Unit
(VMSU).

VISTA Member Support Unit


300 East 8th Street
Suite G-169
Austin, TX 78701-3220
Toll Free: 866-473-5733
Fax: 512-916-7021
Email: vistamembersupportunit@cns.gov

Southwest Cluster Corporation for National and Community Service State Offices

Every state in the Southwest Cluster is represented by one of the CNCS state offices below. If you are unable to
reach the VMSU, contact the CNCS state office representing the state where you are serving.

*AM = (Cluster) Area Manager *SPD = State Program Director *AA = Admin. Assistant
*SPS = State Program Specialist

Arizona Louisiana Oklahoma


Terry Gunnell, SPD Pam Olson, SPD Theresa Long, SPD
Kimberly Will Broadie, SPS Victoria Schenk, SPS Abby Klepper, SPS
230 North First Avenue 707 Florida Street 215 Dean A. McGee
Suite 200 Suite 316 Suite 324
Phoenix, AZ 85003 Baton Rouge, LA 70801 Oklahoma City, OK 73102
Phone: (602) 514-7171 Phone: (225) 389-0471 Theresa direct : (405) 231-5203
Fax: (602) 379-4030 Fax: (225) 389-0510 Abby direct : (405) 231-5202
az@cns.gov la@cns.gov Fax: (405) 231-4329
ok@cns.gov
Arkansas Missouri / Kansas
Opal Sims, SPD Michael Laverty, SPD Texas
Derek Cromwell, SPS Josh Lyman, SPS Jerry Thompson, SPD
700 West Capitol Street Patti Stengel, SPS Katy Dooley, SPS
Room 2506 Kirsty Nattor, SPS Martha Fleming, SPS
Little Rock, AR 72201 John Ybarra, SPS Leroy Minor, SPS
Phone: (501) 324-5234 2345 Grand Blvd. Leslie McLain, SPS
Fax: (501) 324-6949 Suite 650 Larscenia Staley, SPS
ar@cns.gov Kansas City, MO 64108 300 East 8th Street
Phone: (816) 426-2080 Room G169
Colorado Fax: (816) 426-2082 Austin, TX 78701-3220
Kathie Ferguson-Avery, mo@cns.gov Phone: (512) 916-7000
Southwest AM Fax: (512) 916-7020
Bruce Cline, SPD 120 SE 6th Street tx@cns.gov
Sonya Decman, AA Townsite III, Suite 255
Daniel Dunlap, SPS Topeka, KS 66602
Denver Federal Center Phone: (785) 234-0498
Building 46, Room 117 Fax: (785) 234-2129
PO Box 25505 ks@cns.gov
Denver, CO 80225-0505
Phone: (303) 236-2034 New Mexico
Fax: (303) 236-2039 Marcia Medina, SPD
co@cns.gov Michelle Griffith, SPS
Kira Weiss, SPS
120 South Federal Place
Room 315
Santa Fe, NM 87501-2026
Phone: (505) 988-6577
Fax: (505) 988-6661
nm@cns.gov

VISTA Integrated Training Program February 2010 13


PSO Materials Resources

VISTA Contacts
If you have questions about completing forms, or anything that pertains to your benefits including travel
reimbursement, living allowance, end of service awards, etc., please contact the VISTA Member Support Unit
(VMSU).

VISTA Member Support Unit


300 East 8th Street
Suite G-169
Austin, TX 78701-3220
Toll Free: 866-473-5733
Fax: 512-916-7021
Email: vistamembersupportunit@cns.gov

Pacific Cluster Corporation for National and Community Service State Offices

Every state in the Pacific Cluster is represented by one of the CNCS state offices below. If you are unable to reach
the VMSU, contact the CNCS state office representing the state where you are serving.

*AM = (Cluster) Area Manager *SPD = State Program Director *AA = Admin. Assistant
*SPS = State Program Specialist
Alaska Hawaii, Guam, American Samoa, Oregon
Billie Joe Caldwell, SPD Northern Mariana Islands Amy Dailey, SPD
Bill Dillon, SPS Laurie Cannady, SPD Teresa O’Halloran, SPS| Stephanie
915 Second Avenue CNCS Wrightsman, SPS
Suite 3190 300 Ala Moana Boulevard 620 SW Main Street, Room 714
Seattle, WA 98174 Room 6-213 Portland, OR 97205
Phone 1: (206) 220-7736 Honolulu, HI 96850 Phone: (503) 326-3282
Phone 2: (206) 220-7735 Phone: (808) 541-2832 Fax: (503) 326-3474
Fax: (206) 553-4415 Fax: (808) 541-3603 or@cns.gov
ak@cns.gov hi@cns.gov
Utah
California Main Office Idaho Jake Murakami, SPD
Kristen Haggins, SPD Kent Griffitts, SPD April Durrant, SPS
Barbara Boehringer, SPS Colette Scheideler, SPS Jane Quist, SPS
Greg Erickson, SPS Abby McLean, SPS 125 South State Street
Gayle Hawkins, SPS 304 North 8th Suite 8416
Danette Martin, SPS Room 344 Salt Lake City, UT 84138-1117
11150 West Olympic Boulevard Boise, ID 83702 Phone: (801) 524-5411
Suite 670 Phone: (208) 334-1707 Fax: (801) 524-3599
Los Angeles, CA 90064 Fax: (208) 334-1421 ut@cns.gov
Phone: (310) 235-7421 id@cns.gov
Fax: (310) 235-7422 Washington
ca@cns.gov Montana Peter Heinaru, Acting AM
Jackie Girard, SPD Kirsten Franklin-Temple, Acting SPD
Northern California Office Amy Busch, SPS Barbara Stahler, SPS
Janet Beatty, SPS 208 North Montana Avenue Catherine Koehn, SPS
Gail Benton Shoemaker, SPS Suite 206 Bill Dillon, SPS
Roy Earnest, SPS Helena, MT 59601-3837 915 Second Avenue, Suite 3190
1301 Clay Street Phone: (406) 449-5404 Seattle, WA 98174
Suite 365-S Fax: (406) 449-5412 Phone: (206) 220-7745
Oakland, CA 94612 mt@cns.gov Fax: (206) 553-4415
Phone: (510) 637-1740 wa@cns.gov
Fax: (510) 637-1749 Nevada
ca@cns.gov R. Craig Warner, SPD Wyoming
400 South Virginia Street Patrick Gallizzi, SPD
Suite 548 308 West 21st Street
Reno, NV 89501 Suite 206
Phone: (775) 784-7474 Cheyenne, WY 82001-3663
Fax: (775) 784-7476 Phone: (307) 772-2385
nv@cns.gov Cell: (202) 491-9360
Fax: (307) 772-2389
wy@cns.gov
14 February 2010 VISTA Integrated Training Program
PSO Materials Resources

VISTA Contacts
If you have questions about completing forms, or anything that pertains to your benefits including travel
reimbursement, living allowance, end of service awards, etc., please contact the VISTA Member Support Unit
(VMSU).

VISTA Member Support Unit


300 East 8th Street
Suite G-169
Austin, TX 78701-3220
Toll Free: 866-473-5733
Fax: 512-916-7021
Email: vistamembersupportunit@cns.gov

Southern Cluster Corporation for National and Community Service State Offices

Every state in the Southern Cluster is represented by one of the CNCS state offices below. If you are unable to
reach the VMSU, contact the CNCS state office representing the state where you are serving.

*AM = (Cluster) Area Manager *SPD = State Program Director *AA = Admin. Assistant
*SPS = State Program Specialist
Alabama Kentucky Tennessee
Jacqueline G. Bishop, SPD Betsy Wells, SPD Jerry Herman, SPD
Beth Bloomfield, SPS Dale Tucker, SPS Mark Gage, SPS
Zeola Gentry, AA Delois Mitchell, AA Jean Anglea, SPS
Medical Forum Building 600 Martin Luther King, Jr. Place 233 Cumberland Bend Drive
950 North 22nd Street Room 190 Suite 112
Suite 428 Louisville, KY 40202-2230 Nashville, TN 37228
Birmingham, AL 35203 Phone: (502) 582-6384 Phone: (615) 736-5561 x3
Phone: (205) 731-0027 Fax: (502) 582-6386 Fax: (615) 736-7937
Fax: (205) 731-0031 ky@cns.gov jherman@cns.gov
al@cns.gov mgage@cns.gov
Mississippi Janglea@cns.gov
Florida Roktabija Abdul-Azeez, SPD
Suzanne Richards, SPD Retha Harrison, SPS Virginia
Hue Jacobs, SPS 210 East Capitol Street Kim Frola, SPD
Gail Killeen, SPS Room 920 Denise Jenkins, SPS
Rubén Nazario, SPS Jackson, MS 39201 Debbie Martinez, SPS
3165 McCrory Place Phone: (601) 965-5664 Claudia Gray, AA
Suite 115 Fax: (601) 965-4617 400 North 8th Street
Orlando, FL 32803-3750 ms@cns.gov Suite 446
Phone: (407) 648-6117 Richmond, VA 23219-4816
Fax: (407) 648-6116 North Carolina Phone: (804) 771-2197
fl@cns.gov Betty Platt, SPD Fax: (804) 771-2157
300 Fayetteville Street va@cns.gov
Georgia Room 414
Darryl James, Southern AM Raleigh, NC 27601 West Virginia
Rochelle Barry, SPD Phone: (919) 856-4733 Kathleen Roedersheimer, SPD
Nancy Anderson, SPS Fax: (919) 856-4738 Karalisa Bradley, SPS
Bob O’Harra, SPS nc@cns.gov Michelle Teare, SPS
Regina Grimes, AA One Bridge Place
401 West Peachtree Street, NW South Carolina #10 Hale Street
16th Floor, Suite 1600 Cathy Sharp, SPD Suite 203
Atlanta, GA 30308 Myra Cunningham, SPS Charleston, WV 25301
Phone: (404) 331-4646 Virginia Buckmon, AA Phone: (304) 347-5246
Fax: (404) 331-2898 1835 Assembly Street Fax: (304) 347-5464
ga@cns.gov Suite 872 wv@cns.gov
Columbia, SC 29201-2430
Phone: (803) 765-5771
Fax: (803) 765-5777
sc@cns.gov

VISTA Integrated Training Program February 2010 15


PSO Materials Resources

Summary of Key Terms, Conditions,


and Benefits of VISTA Service
VISTAs must be at least 18 years old, US citi- If a VISTA selects the Education Award, eligible
zens, national or legal residents, and com- student loans can be put into forbearance and
plete a criminal background check and check have interest accrued during the service year
in the National Sex Offender’s Registry. paid by the Trust.

VISTA is a twelve month, full time commit- A percentage of Perkins Loan debt can be for-
ment. VISTAs are required to work an average given if the End-of-Service-Stipend is selected.
of 40 hours per week, but may work in excess of Deferment may be granted based on economic
that amount focusing on capacity building activi- hardship. Accrued interest is the responsibility
ties. They usually serve within the work hours of of the VISTA.
their sponsoring organizations, but are expected
to be available evenings and weekends to meet When VISTAs satisfactorily completes one full
the needs of the project and community. A per- year of service, they earn one year of non-com-
son may serve up to three terms of service petitive eligibility (NCE) status. NCE allows
in any combination of AmeriCorps service pro- a federal agency to hire an AmeriCorps*VISTA
grams. alumnus/alumna, who meets the minimum qual-
ifications for a federal job, without going through
VISTAs receive a living allowance, direct all the formalities of the competitive process.
deposited every two weeks, health cover-
age, and 10 personal and 10 sick leave days. VISTA members cannot have part-time jobs or
Additionally, all VISTAs receive training and be employed in any other paid position while
development opportunities including a Pre- serving as a VISTA member.
Service Orientation provided by CNCS and an
onsite orientation provided by the sponsoring VISTA members cannot be full-time students
organization. or attend classes more than part-time while in
service. Part time course work should be directly
Based on the circumstances and/or wishes of related to a VISTA’s service placement. All class
the individual, a VISTA may receive some addi- attendance must be approved in advance by the
tional benefits including a settling-in allow- Corporation state director and the project supervi-
ance of up to $550 for moving expenses, and sor. Under certain circumstances a VISTA member
child care allotment of up to $400 per child, may be enrolled in an institution of higher educa-
per month. VISTAs can elect to have life insur- tion in order to maintain eligibility for a Pell Grant.
ance and are covered by workers compensa-
tion for service related injuries. Some VISTAs Any political advocacy, organizing, promo-
will also benefit from income exclusion to tion, or demonstration while on VISTA duty,
continue public assistance they were receiving or while PERCEIVED to be on duty, is prohib-
before joining VISTA. Finally, some VISTAs may ited. This includes registering people to vote or
be eligible for tax benefits such as the Earned driving people to the voting polls, engaging in any
Income Credit. pro- or anti-labor organizing activities, lobbying,
or taking any action with respect to a partisan or
VISTAs can choose to receive either the nonpartisan political activity that would result in
Education Award ($5350) or an End-of- the identification of the VISTA program with the
Service-Stipend ($1500) at the end of their activity.
VISTA service. A VISTA can not switch from the
stipend to the education award, but can switch VISTA members may not conduct religious
from the education award to the stipend before instruction, engage in proselytizing, or other reli-
the end of his/her tenth month of service. gious activities as part of their duties.

16 February 2010 VISTA Integrated Training Program


PSO Materials Resources

Education Award vs.


End-of-Service Stipend
Education Award End-of-Service Stipend

• $5,350 for a successful completion of • $1,500 cash stipend for successful com-
year of full-time service, pro-rated for pletion of a year of service, disbursed to
part-time service. you in your last two living allowance pay-
ments.
• If you choose the education award, you
can switch to the end-of-service stipend • You may NOT switch to the education
prior to your 10th month of service. award from the stipend.

• It can be used to pay tuition at a Title IV • Is not limited in how you use it.
institution of higher education, for educa-
tional training, approved “school to work” • Federal and FICA taxes are deducted
programs, or to repay your qualified exist- when the payment is made.
ing student loans.
• You may be eligible for loan deferment
• $5,350 is the pretax amount - you will based on economic hardship.
have to pay taxes on the education award
within the tax year(s) you use it. • If you choose the end-of-service stipend,
you may also be eligible for cancellation
• You can access part or all of the award of part of your Federal Perkins Loan for
up to seven years after you complete your completion of a full year of VISTA.
service.

• It is not transferable to anyone else. You


cannot use it while you are serving as a
VISTA.

• Most federally-backed student loans are


eligible for forbearance. Check with your
loan-maker to verify eligibility for forbear-
ance of your specific loan.

• You can only earn up to two education


awards per lifetime. A summer associate’s
$1,000 Education Award counts as one
full award.

• Login to the My AmeriCorps - https://


my.americorps.gov and use the
AmeriCorps Online Payment System to
request your education award payments
and other benefits, such as Forbearance
requests and Interest Accrual payments,
online.

VISTA Integrated Training Program February 2010 17


PSO Materials Resources

Hatch Act Limitations on


VISTA Political Activities
Prohibitions on Political and Lobbying Corporation regulations that prohibit electoral and
Activities – Updated 6/28/05 lobbying activities are contained in 45 CFR Part
(Pages 109-113 in your Member Handbook) 1226 (see Appendix B). The approach of the regula-
tions is twofold: 1) Restrictions on the assignment of
No appropriated funds of the Corporation shall be VISTA members to, or restrictions on the receipt of
used to finance, directly or indirectly, any activity Corporation funds by, certain organizations because
designed to influence the outcome of an election to of the nature of the organizations or their activities;
federal, state, or local office or a voter registration and 2) Restrictions on member assignments and
activity, or pay the salary of a Corporation employee activities.
who engages in such activity.
The organizational restrictions are based on the
In addition, VISTA programs are prohibited from using premise that the assignment of members or the
funds or personnel in a matter supporting or resulting receipt of Corporation funds by certain organizations
in the identification of such programs with partisan (regardless of the proposed assignment or activity of
or nonpartisan election activities, in voter registra- the member) is precluded because of the organiza-
tion activities, and in providing transportation to the tion’s stated purpose or the nature of its activities.
polls. Additionally, no VISTA member or employee of
a Sponsoring Organization may take any action with The restrictions on member assignments and activi-
respect to a partisan or nonpartisan political activ- ties contain four basic areas of prohibited activities:
ity that would result in the identification or apparent 1) Electoral; 2) Voter registration, except that pro-
identification of the AmeriCorps* grams assisted under this Act may make voter reg-
VISTA program with such activity (see 42 U.S.C. § istration information available to the public on the
5043 for additional restrictions and prohibitions). premises of such programs; 3) Voter transportation to
the polls; and 4) Efforts of influence legislation. The
VISTA programs also are prohibited from any activity prohibitions are directed to the use of Corporation
intended to influence the passage or defeat of legis- funds, the assignments of members, and any other
lation or proposals by initiative petition (see 42 U.S.C. activities supported by Corporation funds.
§ 5043 (c) for additional restrictions and prohibitions).
The Domestic Volunteer Service Act provides two
You may participate in political activities allowed exceptions to the prohibitions on efforts to influence
under the Hatch Act. The Domestic Volunteer Service legislation: 1) At the request of a legislative body,
Act at 42 U.S.C. § 5055 applies the restrictions of the committee, or member of a legislative body, and 2)
Hatch Act, Title V, United States Code, Chapter 73, Regarding an authorization or appropriation measure
to VISTA members. The Hatch Act applies to you at directly affecting the operation of the project or pro-
all times during your service, including off duty hours. gram.
Permissible activities under the Hatch Act apply to
VISTA members unless these activities are prohibited The regulation, found at 45 CFR Part 1226, describes
by other statutory authority when the members are the conditions under which activities pursuant to
on authorized leave or are not perceived to be per- these exceptions were once undertaken. The regula-
forming as a VISTA member (e.g., while not engaged tion also describes the applicability of the restric-
in performing service, or on service time). tions to Sponsoring Organization employees and the
obligations of Sponsoring Organizations to ensure
You have the right to register and vote as you observance of the regulation. Appropriation laws have
choose, express opinions about candidates and restricted these exceptions and activities permitted in
issues in a nonpublic context, contribute money to 45 CFR Part 1226. Consequently, you must contact
political organizations, and attend political meetings. your Corporation State Program Office before you
You also may join and be a member of a political engage in any political or lobbying activity.
party or club, and sign nominating petitions if you
do not identify these activities with VISTA or your
Sponsoring Organization.

18 February 2010 VISTA Integrated Training Program


PSO Materials Resources

What VISTAs Should Expect from Onsite


Orientation and Training (OSOT)
1. Background, organization, and overall purpose 5. Explanation of supervisory and support structure
of the sponsoring organization. for the volunteer.

2. Background of the community and identifica- 6. Clarification of individual volunteer work plans
tion of community leaders. and how volunteer progress in achieving work
plan objectives will be assessed.
3. Nature of the low-income population served
by the VISTA project. 7. Explanation of volunteer reporting require-
ments.
4. Potential resources (funds, material, people)
that can be applied to achieve project goals.

What VISTAs Should Expect as


Post-PSO Training
As a VISTA you can expect to receive post-PSO
training, including in-service training (IST) arranged
by your CNCS state program office or sponsoring
organization.

VISTA Integrated Training Program February 2010 19


PSO Materials Resources

VISTA Leaders
VISTA leaders serve in large VISTA projects or by Application Process
region where there is a minimum of six VISTAs per
leader. The leader's aim is to expand and build In the same manner as someone applies through
the capacity of the VISTAs they lead, in coordina- MyAmeriCorps to be a VISTA, a VISTA must apply
tion with the projects in which they serve. VISTA to an open leader position in MyAmeriCorps
leaders serve as role models and trainers who and go through the application and enrollment
strengthen the leadership capacity of VISTAs, process. The exception to this requirement is a
VISTA projects, and community members. They VISTA who is currently serving at a project and
also provide resources to members. wants to become a VISTA leader at the project
once their first year of service is completed. If the
Responsibilities of a VISTA Leader CSO, supervisor, and VISTA agree that the VISTA
has the capacity to serve as a VISTA leader, then
VISTA leaders focus on increasing the effective- the VISTA may skip the application process and
ness of both the VISTAs and the project they go on to the enrollment process.
serve. Leaders help recruit, screen, and train
VISTA members. They search for ways to further Selection of a Leader
develop a VISTA's skill set, providing opportuni-
ties for growth and making sure each VISTA is VISTAs are eligible to serve at leaders if they have
successful and prepared for life after service. completed at least one year of service and have
Leaders promote information sharing; create a strong recommendations from their last VISTA
VISTA support net develop in-service training project supervisor, a record of outstanding perfor-
workshops; and create model programs. Many mance, and a demonstrated leadership ability. A
leaders assist their VISTAs in the writing of grants, VISTA is not entitled to a leader position, but must
fundraising, and conducting broad-based public apply to an open leader position and go through
awareness campaigns. In general, they set an the application and enrollment process.
example of leadership for VISTAs; ensure positive
relations, facilitate idea sharing, and help in medi- Each leader position is full-time and subject to the
ating issues with the community, supervisors, and same terms and conditions of service that apply
VISTAs regarding to the project. to VISTAs (in regards to outside employment,
school, the Hatch Act, etc.). Leaders may not
Requesting a VISTA Leader perform the duties of a VISTA in addition to their
functions as leaders.
Corporation State Offices (CSO) discuss with
project sponsors the opportunity to place a VISTA Training
leader on larger VISTA projects or a group of
smaller regionally located projects. Coordination VISTA leaders participate in a leaders training
and planning should begin as the project is being scheduled at various times throughout the year.
developed or renewed for another year. Sponsors The training provides leaders with an introduction
must officially request a leader by including a to their new roles and equips them with a set of
Volunteer Leader Assignment Description (VLAD) skills to help recruit and assist VISTAs, and ensure
in their project application to the state office. If the their projects are sustainable.
need for a leader develops after the project appli-
cation has been approved, the VLAD should be Length of Service
submitted to the CSO for approval and the project
application should be amended accordingly. The An individual may serve up to a total of three
VLAD may also serve as a tool for recruiting. years as a VISTA. VISTA leaders, if they have only
served one year as a VISTA, may serve a second
VISTA leader year if did an outstanding job and
the project sponsor and the CSO agree that it
would benefit the project to extend the leader's
service term.

20 February 2010 VISTA Integrated Training Program


PSO Materials Resources

VISTA Living Allowance Schedule 2010


Direct Direct
Deposit Deposit
Period Start Date End Date Date Period Start Date End Date Date

201001 12/20/09 1/2/10 1/8/10 201014 6/20/10 7/3/10 7/9/10

201002 1/3/10 1/16/10 1/22/10 201015 7/4/10 7/17/10 7/23/10

201003 1/17/10 1/30/10 2/5/10 201016 7/18/10 7/31/10 8/6/10

201004 1/31/10 2/13/10 2/19/10 201017 8/1/10 8/14/10 8/20/10

201005 2/14/10 2/27/10 3/5/10 201018 8/15/10 8/28/10 9/3/10

201006 2/28/10 3/13/10 3/19/10 201019 8/29/10 9/11/10 9/17/10

201007 3/14/10 3/27/10 4/2/10 201020 9/12/10 9/25/10 10/1/10

201008 3/28/10 4/10/10 4/16/10 201021 9/26/10 10/9/10 10/15/10

201009 4/11/10 4/24/10 4/30/10 201022 10/10/10 10/23/10 10/29/10

201010 4/25/10 5/8/10 5/14/10 201023 10/24/10 11/6/10 11/12/10

201011 5/9/10 5/22/10 5/28/10 201024 11/7/10 11/20/10 11/26/10

201012 5/23/10 6/5/10 6/11/10 201025 11/21/10 12/4/10 12/10/10

201013 6/6/10 6/19/10 6/25/10 201026 12/5/10 12/18/10 12/24/10

Living allowances received by U.S. Treasury checks will arrive approximately five days after the direct deposit
date. Unless pre-approved by your state office, you must receive your living allowance through direct deposit. To
set up direct deposit, go to my.americorps.gov. If your direct deposited living allowance payment does not arrive
by the date listed, contact the VSMU at 866-473-5733.

Deposit dates may differ if your disbursement is from a grant given to your sponsoring organization.

VISTA Integrated Training Program February 2010 21


PSO Materials Resources

VISTA Allowance Statement


Payments for the Period through 23 May 98

p l e Social Security Number:


Tax Withholding Status:

a m Allowances Claimed:

S
Additional Tax Withholding:
Days Paid this Period:
Days Paid this Year:

We are paying you: This payment: Year to Date:


Subsistence Allowance 329.56 2,502.91
Relocation Allowance 0.00 0.00
Stipend 0.00 0.00
Other 0.00 0.00

We are deducting: This payment: Year to Date:


Fed Income Tax Withholding 19.71 137.65
Life Insurance 1.62 11.34
Overpayments Collected 0.00 0.00
Tax and Court Levies 0.00 0.00
FICA Deductions 0.00 0.00

This payment: Year to Date:


Total Paid 329.56 2,502.91
Less Total Deductions 21.33 148.99
Plus Advanced EIC 0.00 0.00
Net Check 308.23 2,353.93

Stipend Accrued this Period: 46.06


Stipend Paid this Period: 0.00
Current Stipend Balance: 352.03

If you have any questions please contact the VISTA Member Support Unit
at 866-473-5733.

Notice-NO UNEMPLOYMENT INSURANCE COVERAGE PROVIDED


These payments are not wages under federal or state unemployment
compensation laws (45 USC 5055)

22 February 2010 VISTA Integrated Training Program


PSO Materials Resources

VISTA Allowance Calculations


Let’s Do the Math!

VISTA Members

Monthly Months Yearly Number of Amount Per


Amt ($) of Service Amt ($) Pay Periods Pay Period ($)
858 x 12 10,296 26 = 396.00
891 x 12 10,692 26 = 411.23
936 x 12 11,232 26 = 432.00
977 x 12 11,724 26 = 450.92
1,017 x 12 12,204 26 = 469.38
1,055 x 12 12,660 26 = 486.92
1,121 x 12 13,452 26 = 517.38
1,163 x 12 13,956 26 = 536.77
1,214 x 12 14,568 26 = 560.31
1,326 x 12 15,912 26 = 612.00

*Gross is amount prior to deductions for taxes and/or life insurance.


*Chart reflects September 2009-August 2010 amounts

VISTA Leaders

Monthly Months Yearly Number of Amount Per


Amt ($) of Service Amt ($) Pay Periods Pay Period ($)
1,058 x 12 12,696 26 = 488.31
1,091 x 12 13,092 26 = 503.54
1,136 x 12 13,632 26 = 524.31
1,177 x 12 14,124 26 = 543.23
1,217 x 12 14,604 26 = 561.69
1,255 x 12 15,060 26 = 579.23
1,321 x 12 15,852 26 = 609.69
1,363 x 12 16,356 26 = 629.08
1,414 x 12 16,968 26 = 652.62
1,526 x 12 18,312 26 = 704.31

*Gross is amount prior to deductions for taxes and/or life insurance.


*Chart reflects September 2009-August 2010 amounts

VISTA Integrated Training Program February 2010 23


PSO Materials Resources

Income Disregard Provisions


Memo
January 1, 2007

MEMORANDUM TO NATIONAL SENIOR SERVICE CORPS STAFF


VISTA STAFF
CORPORATION STATE OFFICE STAFF

FROM: Frank R. Trinity


General Counsel

SUBJECT: Senior Companions, Foster Grandparent, Retired and Senior Volunteer and
VISTA Programs – Income Disregard Provisions

It continues to come to our attention that state and local governments, and on occa-
sion federal entities, are not properly applying federal law governing the disregard of pay-
ments to Senior Companions, Foster Grandparent, Retired and Senior volunteer and VISTA
members when determining eligibility for assistance and benefits.

Section 404 of the Domestic Volunteer Service Act of 1973, as amended, (DVSA),
states, in relevant part, as follows:

(f)(1) Notwithstanding any other provision of law except as may be provided


expressly in limitation of this subsection, payments to volunteers under this Act shall
not in any way reduce or eliminate the leave of or eligibility for assistance or ser-
vices any such volunteers may be receiving under any governmental program, except
that this paragraph shall not apply in the case of such payments when the Director
determines that the value of all such payments, adjusted to reflect the number of
hours such volunteers are serving, is equivalent to or greater than the minimum wage
then in effect under the Fair Labor Standards Act of 1938 (29 U.S.C. § 201 et seq.)
or the minimum wage, under the laws of the State where such volunteers are serv-
ing, whichever is greater.

(f)(2) Notwithstanding any other provision of law, a person enrolled for


full-time service as a volunteer under Title I of this Act who was otherwise entitled
to receive assistance or services under any governmental program prior to such vol-
unteer’s enrollment shall not be denied such assistance or services because of such
volunteer’s failure or refusal to register for, seek, or accept employment or training
during the period of such service.

24 February 2010 VISTA Integrated Training Program


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Income Disregard Provisions


Memo (cont.)
42 U.S.C. § 5044 (f)(1) and (2).

In a few cases, government agencies have erroneously attempted to substitute their


judgments for the DVSA’s authority in determining under (f)(1) if payments to participants
are equivalent to or greater than the applicable minimum wage. Only the Corporation for
National and Community Service may make this determination, and to date payments to
participants under this Title have not been determined to exceed the federal or state mini-
mum wage, whichever is greater.

Section 418 of the DVSA also states as follows:

Notwithstanding any other provision of law, no payment for supportive services or


reimbursement of out-of-pocket expenses made to persons serving pursuant to Title
II of this Act shall be subject to any tax or charge or be treated as wages or compen-
sation for the purposes of unemployment, temporary disability, retirement, public
assistance, workers’ compensation, or similar benefit payments, or minimum wage
laws. This section shall become effective with respect to all payments made after
the effective date of this Act [October 1, 1973]. 42 U.S.C. § 5058

In summary, (1) a government program may not consider payments to individuals


under the DVSA in determining to reduce or eliminate the individual’s level of or eligibility
for public assistance or services; (2) entitlements to assistance may not be denied because
of a participant’s failure or refusal to seek or accept employment or training, including those
established for welfare to work programs; and (3) no payments to participants shall be con-
sidered wages or unemployment for the purposes of any tax, unemployment, workers’ com-
pensation, or for similar benefit payments.

In addition, the legislative history concerning this matter indicates that Congress did
not want to damage efforts to recruit participants by reducing or eliminating government
assistance for them and placing financial burdens on sponsors of the programs.

This memorandum should be forwarded to anyone with questions concerning this
matter. In the event this memorandum does not resolve the issue, please contact this office
immediately.

VISTA Integrated Training Program February 2010 25


PSO Materials Resources

Hey! What Happened


to My Check?
The Treasury Department has implemented Direct Deposit
a program aimed at collecting delinquent debt
owed to the United States. The program is called The United States Treasury requires that federal
the Trea­sury Offset Program and it works by pay­ments be made by direct electronic deposit
automatically reducing amounts of federal pay- except when this would cause an unusual “hard-
ments made to indi­viduals or companies who are ship” on the payee due to a physical or mental
listed in a Treasury database as having delinquent disability, or a geographic, language, or literacy
federal debt. The reduced amounts are used to barrier or would impose a financial hardship. If you
offset the debt. experience such hardship, a U.S. Treasury check
can be mailed to you or to the project address
The process begins when federal agencies closest to your assignment.
report to Treasury’s Debt Management Service
that some­one has an outstanding debt that is at If you believe that receiving your pay by direct
least six months old. Treasury maintains these deposit payment would cause you hardship,
debt records in a database to which payment please put this in writing and submit it to your
requests from other federal agencies are com- Corporation for National and Community Service
pared as they are proces­sed. When, for example, state office and your payments may be made by
the Corporation requests a payment to someone check.
listed in the database as delinquent, Treasury
reduces the Corporation’s payment by 99 percent A direct deposit form can be completed online at
or the amount of the debt, whichever is less. The My AmeriCorps (https://my.americorps.gov).
payee receives a check for the remainder and
a letter explaining that the de­ducted amount is
being applied to the outstanding debt. Treasury’s
letter includes the name of the creditor agency
and contact points, including telephone numbers,
for the creditor organization. Bas­ically, once we
request that the Treasury Department issue a pay-
ment, the Corporation plays no role in the pro-
cess.

Currently, this offset process covers travel and


other payments that the Corporation makes to
VISTA members. In the event of an offset to pay,
the limit is 50 percent of the next payment for
debts owed for child support payments and 15
percent for other debts.

Creditor agencies include many organizations but


do not yet include the Internal Revenue Service.
The Treasury Department has entered into recip-
rocal agreements with some states for the collec-
tion of debts, so debts to those states are also
being collected.

26 February 2010 VISTA Integrated Training Program


PSO Materials Resources

Tax Cuts and Your


AmeriCorps Education Award
As a result of the Taxpayer Relief Act of 1997, many I plan to use a portion of my education award to
AmeriCorps members using their education repay student loans and the balance to pay for
awards may obtain substantial – and in some college. Can I take advantage of both the educa-
cases full – relief from federal taxes. This relief comes tion credit and the student loan interest deduction
in the form of the Hope Scholarship Credit and the in the same year?
Lifetime Learning Credit, as well as a deduction
for certain interest payments on qualified student Yes.
loans. These benefits are available generally
to people who are paying qualified tuition and Should I be thinking about these education tax
related expenses to an eligible institution of higher credits and student loan interest deductions
education either for them­selves or for members of when I decide how and when to use my education
their families. award?

Claiming this tax relief for education expenses Absolutely. You may be able to increase your tax
will require more than simply filing a Form 1040 savings significantly by tailoring your use of the
EZ. If you are eligible for the education tax cred- education award to the rules of each tax benefit.
its, you will need to fill out a Form 1040 (line 44), To find out the best options for your situation,
or 1040A (line 29) and attach form 8663. If you consult a tax professional or the Internal Revenue
are eligible for the qualified student loan interest Service.
deduction, you need to file a Form 1040 (see line
24) or 1040A (see line 16). Why can’t I file the Form 1040EZ and still reduce
my federal taxes?
You will also need to become familiar with the details
of the new credits. For example, the education cred- The 1040EZ is not designed for education credits
its designed to reduce your taxes are based only or the student loan interest deduction. To claim
on tuition and related expenses required for enroll- an education credit or to deduct student loan
ment at an eligible educational institution and not on interest payments, you must file either the Form
books, room and board, student activities, equip- 1040A or Form 1040.
ment, or transportation. Also, payments toward
interest, not principal, lower your taxable income. Is it worth the extra time to file the Form 1040A or
Form 1040?
Questions and Answers
While each person’s situation is different, claim-
The following questions and answers are intend- ing an education credit or deducting student loan
ed to introduce AmeriCorps members to these interest payments could save you hundreds of
pro­visions; for individual guidance, you should dollars.
contact a tax professional or the Internal Revenue
Service. My head is spinning. How can I get some more
help figuring out how to save on my Federal taxes?
Does this mean that my education award is not
taxable? Unfortunately, the Corporation is not able to give
individual guidance. While there is no substitute
Not exactly. While the education award is still for a tax professional, you can start learning the
considered taxable income, you may – depending basics by contacting the Internal Revenue Service
on how you use your education award – reduce in any of the following ways:
your federal taxes by claiming an education credit
or by deducting student loan interest payments
from your taxable income.

VISTA Integrated Training Program February 2010 27


PSO Materials Resources

Tax Cuts and Your


AmeriCorps Education Award (cont.)
• The IRS TELETAX (1-800-829-4477) has • The IRS has compiled lists of frequently asked
re­corded information on the education credits questions about the education credits and stu-
(Topic # 605) and student loan interest deduc- dent loan interest deduction. Use the search
tion (Topic # 456). field to find out more on the "education credits"
and "student loan interest."
• To download forms and publications, go to
www.irs.gov or call 1-800-TAX-FORM (1-800- • The IRS’s phone number is 1-800-829-1040.
829-3676). You can start with Publication 910,
Guide to Free Tax Services. Pub­lication 970, Tax • The U.S. Department of Education’s Web site has
Benefits for Higher Education, provides step by helpful information at www.ed.gov/offices/OPE/
step assistance to those seeking to benefit from PPI/HOPE.
the education tax credits or interest deduction.

28 February 2010 VISTA Integrated Training Program


PSO Materials Resources

VISTA
Web Resources
VISTA Home: Corporation for National and
www.americorps.gov/about/programs/vista.asp Community Service Web site:
www.nationalservice.gov
My AmeriCorps portal
http://my.americorps.gov Service and Inclusion:
www.serviceandinclusion.org
VISTA Member Web site:
http://www.americorps.gov/for_individuals/ National Service Resource Center:
current/index.asp www.nationalserviceresources.org

VISTA Supervisor Web site: Poverty Net:


www.americorps.gov/for_organizations/overview www.worldbank.org/poverty

VISTA Campus VISTA O-LINC (Online Learning in Networked


www.vistacampus.org Communities):
http://vistacampus.org/course/view.php?id=20
VISTA Viewfinder
http://vistacampus.org/course/view.php?id=18 What's Next (Life After Service)
http://encorps.nationalserviceresources.org/whatsnext/
V is for VISTA index.shtml
http://vistacampus.org/course/view.php?id=25

VISTA Member Handbook Using your Ed Award Effectively


http://www.americorps.gov/help/vistahandbook/chap- http://encorps.nationalserviceresources.org/edaward/
ter1.html index.shtml

VISTA Alumni Web site: EnCorps Resources


www.americorps.gov/for_individuals/alumni/index.asp • Member Training Topics http://encorps.nationalser-
viceresources.org/mt_topics.php
Friends of VISTA:
www.friendsofvista.org • Planning a Career Beyond the Service Year http://
encorps.nationalserviceresources.org/laa_planning.
AmeriCorps Alums: php
www.lifetimeofservice.org

Electronic Mailing List Resources


ACList Be sure to include contact information such as your
Those without Web access can subscribe to the name, your program name, e-mail address and phone
Ameri­Corps e-mail list by sending an e-mail message to number when you post.lyris.etr.org/scripts­/­lyris.pl?­
join-aclist@lists.etr.org. The Ameri­Corps e-mail list is a enter=disabilitylist
forum for AmeriCorps programs, state commissions, T/
TA pro­viders, staff of the Corporation for National and Learn and Serve
Community Service, and anyone else interested in To join by e-mail, send a message to join-k12-sl@lists.etr.
Ameri­Corps. Discussion focuses on training, technical org with this text in the body: subscribe nslck-12 your
assistance, and programmatic issues. First­Name your LastName. The NSLCK-12 e-mail list is
an electronic forum for the discussion of service learn-
VISTAnet ing among administrators, practitioners, researchers,
To join by e-mail, send a message to listserv@listserv. and student.
icors.org with this text in the body: subscribe vistanet
your FirstName your LastName. VISTAnet is an on- Service Learning
going discussion group for VISTAs, former VISTAs, To join by e-mail, send a message to listproc@csf.
AmeriCorps folks and anyone interested in national col orado.edu with this text in the body: subscribe
ser­vice and social issues. service-learning your FirstName your LastName

Disability List Other E-mail Lists


This e-mail list has been created to facilitate commu- Check out the National Service Resource center e-mail
nication among national service programs involving list page to join other e-mail lists focused on different
persons with disabilities including State Commission issue areas. www.nationalserviceresources.org/
disability coordinators. Join by visiting http://lists.etr. resources/email-lists
org/read/all_forums/subscribe?name=disabilitylist.

VISTA Integrated Training Program February 2010 29


PSO Materials Resources

VISTA Alumni
Information
“Serving as a VISTA was one of the most Stay Connected
rewarding experiences of my life. It provided • Visit us on Facebook, Facebook.com/
me with knowledge, inspiration and a commit- AmeriCorpsVISTAAlumni
ment that helped shape my career. I hope by
• Follow us on Twitter, Twitter.com/vistabuzz
sharing my stories and staying connected to
the service community, I can help current and
future VISTAs.” Share your Stories
~ Michelle Bond, ’02-’03, • Tell us about your experiences and provide
Greater Newburgh, NY tips to current members on the Bulletin
Board at VISTACampus.org.
For the most up-to-date information and
resources for VISTA Alumni, visit the alumni
Re-enroll in VISTA
section of the VISTACampus.org.
We need you! Use your experience to serve
another term as a VISTA Leader or member and
Recruit new members
expand what you started OR serve in another
Potential members will be more interested in
AmeriCorps program (NCCC, State/National,
VISTA when they hear about experiences and
Senior Corps). Visit AmeriCorps.gov or contact
success stories from VISTA alumni. If you would
your State Office for more information.
like to staff a booth at a campus or community
career fair, please email vista.alumni@cns.gov.
Join AmeriCorps Alums, AmeriCorpsAlums.
org – the nonprofit organization that supports and
House current members
advocates for the 550,000 alumni of AmeriCorps
“When someone suggested I provide hous-
National Service. Check out their career center,
ing for a new member, it just seemed like
find a local chapter or service project and more.
the right thing to do. I’ll be able to help her
adjust to her new surroundings so she can
VISTA celebrates 45 year in 2010 – stay tuned!
start getting things done right away. It’s just
another way for me to give to my commu-
For questions or more information, please email
nity.”
us at vista.alumni@cns.gov.
~ Gina Cross, ’96-’97,
Covington, KY

If you have low-cost or complimentary housing


available that you would like to provide a current
member or project in your area, email vista.alum-
ni@cns.gov with the location and details.

30 February 2010 VISTA Integrated Training Program


PSO Materials Resources

Successful Volunteer Programs


Answer Key
This is the Answer Key to the Successful Volunteer Train and Support
Programs Puzzle Activity completed in the • Identify resources and implement plan for vol-
Volunteer Development breakout group. unteer training.
• Implement plan to train staff on how to effec-
Plan tively work with volunteers.
• Research resources and current trends in the
use of volunteers. • Orient volunteers to the organization and their
task.
• Research your organization’s past and current
use of volunteers. • Ensure that volunteers have ongoing guidance
and support.
• Recruit stakeholders to advise and contribute to
the volunteer effort. • Create ways to recognize volunteer efforts and
volunteer-staff partnerships.
• Building on past and current practice, plan how
volunteers will serve the project.
• Develop or refine volunteer policies and proce- Monitor and Evaluate
dures. • Implement record-keeping and communication
systems to assess how things are going.
• Develop or refine processes for how volunteers
will be guided, evaluated, and recognized. • Ensure that there is a process for reviewing and
responding to ideas, suggestions, comments,
and perceptions from volunteers.
Outreach and Recruit • Gather input on volunteer performance and out-
• Identify specific volunteer needs. What skills, comes.
abilities, and background experiences are you
seeking in volunteers? • Use information to give volunteers feedback on
their performance and to inform needed chang-
• Develop volunteer task descriptions that spell es in the program.
out qualifications, activities, benefits, time com-
mitment, and other expectations. • Report volunteer outcomes to key stakeholders.
• Develop a plan for marketing the program.
• Develop a targeted recruitment plan: Where are Sustain
the people with the qualities you are seeking? • Research funding and internal/external resourc-
es to support volunteer effort.
• Market your volunteer opportunities in places
where you’ll find your target volunteers. • Collaborate with stakeholders to identify and
secure staff or volunteer resources to continue
the program.
Screen and Match • Revise and document all processes, policies,
• Ensure appropriate screening methods are in procedures, communication systems, and eval-
place. Secure background checks if needed. uation data.
• Intake and review applications.
• Interview prospective volunteers. Check refer-
ences.
• Match volunteers with appropriate opportuni-
ties.

VISTA Integrated Training Program February 2010 31


WHAT’SNEXT LIFE AFTER YOUR SERVICE YEAR

DECISIONS, DECISIONS! WHAT IS WHAT’S NEXT?


Sooner or later, AmeriCorps and VISTA What’s Next is an online tutorial that guides national
members face important decisions service members to reflect on their service, research
about what to do when their service future options, and make decisions about the giant
term ends. (or baby) steps they will take once their service terms
end.
Planning and decision making aren’t
always easy, and “What’s Next: Going to college? Not sure how to use your
Life After Your Service Year” is ed award? Starting a career or returning to the
here to help. workplace? Looking for new ways to serve? These are
among the topics covered in What’s Next.

Designed for members at various phases of their work


lives, the tutorial features a self-paced set of journaling
activities that help members create the type of texts
that can help them with job and college applications.
It also provides processes for organizing their
thoughts about their service experience, as well as
encouragement and perspective for those times when
the road ahead looks bumpy.

WHERE TO FIND WHAT’S NEXT


Go to the “Transitions” section of the “VISTAs” area on
the VISTA Campus website: www.vistacampus.org
or Google these keywords: What’s Next AmeriCorps

Questions?
Email the What’s Next Project Coordinator at
whatsnext@nwrel.org.

“What’s Next: Life after Your Service Year” was produced by the Northwest Regional Educational Laboratory as
part of a cooperative agreement with the Corporation for National and Community Service.

For additional tools, training, and information, visit The Resource Center at www.nationalservice.gov/resources.
PSO Materials Resources

Oath of Service

I do solemnly swear that I will support and defend the Constitution of


the United States against all enemies, foreign and domestic;

That I will bear true faith and allegiance to the same;

That I take this obligation freely, without any mental reservation or purpose
of evasion;

And that I will well and faithfully discharge the duties of the office on which
I am about to enter.

So help me God.

Note: The phrase “So help me God” in the oath may be stricken, and
the word “swear” where it appears above may be changed to “affirm”
rather than swear to the affidavits. These are the only legal change that
can be made to the oath.

VISTA Integrated Training Program February 2010 33


PSO Materials Resources

The AmeriCorps Pledge

I will get things done for America -


to make our people safer,
smarter, and healthier.

I will bring Americans together


to strengthen our communities.

Faced with apathy,


I will take action.

Faced with conflict,


I will seek common ground.

Faced with adversity,


I will persevere.

I will carry this commitment


with me this year and beyond.

I am an AmeriCorps member,
and I will get things done.

34 February 2010 VISTA Integrated Training Program

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