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1.1 INTRODUCTION
The company of Emerson Network Power, Cavite, is a division of
Emerson Electric Company, a global technology company that specializes
primarily to engage in the manufacture of electronic power conversion
products. Also in the development and manufacture of power backup
systems, power supplies, embedded computing solutions, precision cooling,
racks/enclosures, infrastructure management, and connectivity technologies
for original equipment manufacturers, and telecommunications service
providers.
The company is composed of different production area consisting of a
number of production lines, which produces specific electronic products in
each line. From that, the company allowed us to conduct our study at the
ASP Production specifically at LPQ Line in which there is an application of
Motion & Time Study (MTS), which really suited for the objective of our study.
During our line tour at LPQ Line, we observed each process conducting
a Motion & Time Study to gathered data for us to see where the bottleneck
occurred. From that we found out that the consumed time at ICT Station
exceeded the design cycle time that is why among all operations it is the
main source of bottleneck causing production delay.
Similar organizations will benefit from the study, serving as a reference
for future use.
www.emerson.com
Ryan Urbanozo
Position:
Training Manager
Nature of Business:
LIST PRODUCTS
-
GENERAL OBJECTIVE
The general objective of this study is to provide information
relevant to the possible solutions on minimizing the problem of
opportunity loss in the production line of the company.
3
SPECIFIC OBJECTIVE
o To improve existing process of the production line
o To reduce idle time of the operators waiting due to the delay of
the production
o To achieve the highest possible productivity of LCM-600
This study will make them be more cognizant and aware of how the
company produced their products.
4. Future Researchers
This study can serve as a reference guide to the future researchers to
improve their related research allowing them to have further ideas for the
development of their studies.
5. Researcher
Researchers may find the findings useful by providing some insights
and information on how they come up with the study.
Interview
The researchers conducted an interview to the staff, team leaders,
supervisors and manager of the company in order to gather enough
information and to be familiar on the processes involve in the production
line. Engineering Department explained the flow of operations and guided
the researchers in their line tour describing each processes the product
undergoes.
Observation
The proponent involved himself to permit the researchers to wander
inside the manufacturing location and allow them to examine the operations.
Observation to the operation provides the researcher further understanding
to the whole process and every detail and skills needed for the production.
CHAPTER II
REVIEW OF RELATED LITERATURE
A printed circuit board, or PCB, is a self-contained module of
interconnected electronic components found in devices ranging from
common beepers, or
pagers,
and
radios
to
sophisticated
radar
and
holes drilled down to the appropriate circuit layer. This greatly simplifies the
circuit pattern.
Components on a printed circuit board are electrically connected to the
circuits by two different methods: the older "through hole technology" and
the newer "surface mount technology." With through hole technology, each
component has thin wires, or leads, which are pushed through small holes in
the substrate and soldered to connection pads in the circuits on the opposite
side. Gravity and friction between the leads and the sides of the holes keeps
the components in place until they are soldered. With surface mount
technology, stubby J-shaped or L-shaped legs on each component contact
the printed circuits directly. A solder paste consisting of glue, flux, and solder
are applied at the point of contact to hold the components in place until the
solder is melted, or "reflowed," in an oven to make the final connection.
Although surface mount technology requires greater care in the placement of
the components, it eliminates the time-consuming drilling process and the
space-consuming connection pads inherent with through hole technology.
Both technologies are used today.
Two other types of circuit assemblies are related to the printed circuit
board. An integrated
quickly
incorporated
into
printed
circuit
board
design
and
manufacturing techniques.
10
Design
There is no such thing as a standard printed circuit board. Each board
has a unique function for a particular product and must be designed to
perform that function in the space allotted. Board designers use computeraided design systems with special software to layout the circuit pattern on
the board. The spaces between electrical conducting paths are often 0.04
inches (1.0 mm) or smaller. The location of the holes for component leads or
contact points are also laid out, and this information is translated into
instructions for a computer numerical controlled drilling machine or for the
automatic solder paster used in the manufacturing process.
Once the circuit pattern is laid out, a negative image, or mask, is printed out
at exact size on a clear plastic sheet. With a negative image, the areas that
are not part of the circuit pattern are shown in black and the circuit pattern is
shown as clear.
Raw Materials
The substrate most commonly used in printed circuit boards is a glass
fiber reinforced (fiberglass) epoxy resin with a copper foil bonded on to one
or both sides. PCBs made from paper reinforced phenolic resin with a bonded
copper foil are less expensive and are often used in household electrical
devices.
The printed circuits are made of copper, which is either plated or etched
away on the surface of the substrate to leave the pattern desired. (See
"additive" and "subtractive" processes described in step 3 under The
Manufacturing Process). The copper circuits are coated with a layer of tin-
11
lead to prevent oxidation. Contact fingers are plated with tin-lead, then
nickel, and finally gold for excellent conductivity.
Purchased components include resistors, capacitors, transistors, diodes,
integrated circuit chips, and others.
The
Manufacturing
Process
Printed circuit board processing and assembly are done in an
extremely clean environment where the air and components can be kept free
of contamination. Most electronic manufacturers have their own proprietary
processes, but the following steps might typically be used to make a twosided printed circuit board.
Woven glass fiber is unwound from a roll and fed through a process
station
12
The panels are stacked in layers, alternating with layers of adhesivebacked copper foil. The stacks are placed in a press where they are
13
14
Figure 2b Drilling and plating the holes shows the drilling and
plating the holes after the individual boards are cut from the larger
panel.
Creating the printed circuit pattern on the substrate
The printed circuit pattern may be created by an "additive" process or a
"subtractive" process. In the additive process, copper is plated, or added,
onto the surface of the substrate in the desired pattern, leaving the rest of
the surface unplated. In the subtractive process, the entire surface of the
substrate is first plated, and then the areas that are not part of the desired
pattern are etched away, or subtracted. We shall describe the additive
process.
The foil surface of the substrate is degreased. The panels pass through
a vacuum chamber where a layer of positive photoresist material is
15
pressed firmly onto the entire surface of the foil. A positive photoresist
material is a polymer that has the property of becoming more soluble
when exposed to ultraviolet light. The vacuum ensures that no air
bubbles are trapped between the foil and the photoresist. The printed
circuit pattern mask is laid on top of the photoresist and the panels are
exposed to an intense ultraviolet light. Because the mask is clear in the
areas of the printed circuit pattern, the photoresist in those areas is
irradiated and becomes very soluble.
The mask is removed, and the surface of the panels is sprayed with an
alkaline developer that dissolves the irradiated photoresist in the areas
of the printed circuit pattern, leaving the copper foil exposed on the
surface of the substrate.
The panels are then electroplated with copper. The foil on the surface
of the substrate acts as the cathode in this process, and the copper is
plated in the exposed foil areas to a thickness of about 0.001-0.002
inches (0.025-0.050 mm). The areas still covered with photoresist
cannot act as a cathode and are not plated. Tin-lead or another
protective coating is plated on top of the copper plating to prevent the
copper from oxidizing and as a resist for the next manufacturing step.
16
The tin-lead coating on the surface of the copper printed circuit pattern
is very porous and is easily oxidized. To protect it, the panels are
passed through a "reflow" oven or hot oil bath which causes the tinlead to melt, or reflow, into a shiny surface.
Each panel is sealed with epoxy to protect the circuits from being
damaged while components are being attached. Instructions and other
markings are stenciled onto the boards.
The panels are then cut into individual boards and the edges are
smoothed.
The components are then soldered to the circuits. With surface mount
technology, the soldering is done by passing the boards through
another reflow process, which causes the solder paste to melt and
make the connection.
The flux residue from the solder is cleaned with water or solvents
depending on the type of solder used.
Packaging
Quality Control
Visual and electrical inspections are made throughout the manufacturing
process to detect flaws. Some of these flaws are generated by the
automated machines. For example, components are sometimes misplaced on
the board or shifted before final soldering. Other flaws are caused by the
application of too much solder paste, which can cause excess solder to flow,
or bridge, across two adjacent printed circuit paths. Heating the solder too
quickly in the final reflow process can cause a "tombstone" effect where one
end of a component lifts up off the board and doesn't make contact.
Completed boards are also tested for functional performance to ensure their
output is within the desired limits. Some boards are subjected to
18
Materials
and
Safety Considerations
The
solder
used
to
make
electrical
connections
on
PCB
contains lead, which is considered a toxic material. The fumes from the
solder are considered a health hazard, and the soldering operations must be
carried out in a closed environment. The fumes must be given appropriate
extraction and cleaning before being discharged to the atmosphere.
Many electronic products containing PCBs are becoming obsolete
within 12-18 months. The potential for these obsolete products entering the
wastestream and ending up in landfills has many environmentalists
concerned. Recycling efforts for electronic products include refurbishing older
products and reselling them to customers that don't need, or have access to,
newer, state-of-the-art electronics. Other electronics are disassembled and
the computer parts are salvaged for resale and reuse in other products.
In many countries in Europe, legislation requires manufacturers to buy
back their used products and render them safe for the environment before
disposal. For manufacturers of electronics, this means they must remove and
reclaim the toxic solder from their PCBs. This is an expensive process and
has spurred research into the development of non-toxic means of making
electrical connections. One promising approach involves the use of watersoluble, electrically conductive molded plastics to replace the wires and
solder.
The Future
19
CHAPTER III
PRESENTATION OF GATHERED DATA
3.1 Motion &Time Study Form
20
Figure 3.1a Motion & Time Study Form shows our gathered data from 3cycle time for each process. With this, we were able to detect the process
21
ACTUAL
OUTPUT
% LOSS
(per unit)
TARGET
OUTPUT
( units/da
y)
COST
COMPUTATION
S(Php)
WEEK 40
98
588
564
4.08
66,960
WEEK 41
98
588
566
3.74
61,380
WEEK 42
98
588
562
4.42
72,540
WEEK 43
98
588
564
4.08
66,960
2352
2256
16.32
267,840
588
569
4.08
TOTAL
AVERAGE
98
Table 3.2b Shows the breakdown of the weekly output data produced by the
company for the month of November 2013 comprising the percentage loss
incurred by the company with corresponding cost computations.
NOVEMBER 2013
22
TARGET
OUTPUT
(units/we
ek)
ACTUAL
OUTPUT
% LOSS
(per unit)
TARGET
OUTPUT
( units/da
y)
COST
COMPUTATIO
NS(Php)
WEEK 44
98
588
566
3.74
61,380
WEEK 45
98
588
564
4.08
66,960
WEEK 46
98
588
564
4.08
66,960
WEEK 47
98
588
566
3.74
61,380
WEEK 47
98
588
564
4.08
66,960
2940
2824
19.72
323,640
588
568
3.94
TOTAL
AVERAGE
98
Table 3.2c Shows the breakdown of the weekly output data produced by the
company for the month of December 2013 comprising the percentage loss
incurred by the company with corresponding cost computations.
DECEMBER 2013
TARGET
OUTPUT
(units/we
ek)
ACTUAL
OUTPUT
% LOSS
(per unit)
TARGET
OUTPUT
( units/da
y)
COST
COMPUTATIO
NS(Php)
WEEK 49
98
588
574
2.38
39,060
23
WEEK 50
98
588
570
3.06
WEEK 51
98
588
566
WEEK 52
98
588
548
6.80
111,600
TOTAL
392
2352
2258
15.98
262,260
AVERAGE
98
588
580
3.99
3.74
50220
61,380
Table 3.2d Shows the breakdown of the weekly output data produced by the
company for the month of January 2014 comprising the percentage loss
incurred by the company with corresponding cost computations.
JANUARY 2014
TARGET
OUTPUT
(units/we
ek)
ACTUAL
OUTPUT
% DIFF
(per unit)
TARGET
OUTPUT
( units/da
y)
COST
COMPUTATION
S(Php)
WEEK 01
98
588
546
7.14
117,180
WEEK 02
98
588
578
1.70
27,900
WEEK 03
98
588
562
4.42
72,540
1764
1686
13.26
217,620
TOTAL
24
AVERAGE
98
588
585
4.42
ACTUAL
OUTPUT
% LOSS
(per unit)
TARGET
OUTPUT
( units/da
y)
COST
COMPUTATION
S(Php)
OCT. 2013
98
2352
2256
4.08
267,840
NOV. 2013
98
2940
2824
3.94
323,640
DEC. 2013
98
2352
2258
3.99
262,260
JAN. 2014
98
1764
1686
4.42
217,620
9408
9024
TOTAL
AVERAGE
1,071,360.00
4.08
25
SUPPORTING COMPUTATIONS
TARGET OUTPUT = TARGET OUTPUT/day*96 WORKING DAYS
98*96 = 9408 units
ACTUAL OUTPUT = ACTUAL OUTPUT/month
2256+2824+2258+1686 = 9024units
DIFFERENCE = TARGET OUTPUT - ACTUAL OUTPUT
9408 - 9024 = 384 units
% LOSS = (TARGET OUTPUT - ACTUAL OUTPUT)/ TARGET OUTPUT*100%
(9408 units - 9024units )/ 9408 units*100 = 4.08%
COST COMPUTATIONS = DIFFERENCE*FACTORY PRICE/unit
= 384 units*62$/unit (45pesos) = 1,071,360Php
CHAPTER IV
ANALYSIS OF DATA
4.1 Problem Tree
Poor
Production
Layout
Manpower
Deficiency
Outdated
Parts
26
Accessories
for
Causes
Core
Effects
Slow
Production
Low
Productivity
Opportunity
Loss
Figure 4.1a Problem Tree Structure shows the reasons that caused why
existing core problem occurred and the effects it contributed to the whole
production line.
about 30-40 seconds just to reach the units and go back again to the station.
On the other hand, the arrangement of the testing machines is not in line
with each other so it takes time and too much motion for the operator to
handle the machines. These causes traffic and congestion to the production
line.
Manpower Deficiency
In production process, manpower is of very important because they are
the one in charge for operating the machines and keeping the production
process ongoing. With our gathered data, there is a target output of 9,408
pieces of circuit boards but the produced output was only 9024 pieces. This
is 4.08% opportunity loss experienced by the company due particularly in
the ICT Station which composed of T1 and T4, each of which consists of 3
machines. With regards to the distribution of load, there is 1 staff who
operates in the ICT Station and 1 staff only who operates to both T1 and T4.
If there will be an additional manpower that would operate T1 and T4
separately, we can minimize the time it consumes thus, opportunity loss will
be minimize.
Out-dated Parts Accessories for Production
The companys parts accessories though can be considered as enough
in number but still it cant fully support the production line due to its
functionality problem which unexpectedly takes place during the production
process causing delays on the production line resulting for its functional
ability to be not that consistent and accurate.
28
EFFECTS
Slow Production
Problems in parts accessories can result to the speed loss causing
delays of transferring the items from one operation to another process. The
production will become ineffective and will come up for not meeting their
quota which may lead to opportunity loss.
Low Productivity
In the production process system of the company, distance travel done
by the operator is one of the major impacts why delay on the production line
occurs. The transportation of the items consumes time leading to bottle neck
instances which in turn causes idle time for the next operation. In the case of
the ICT station, low productivity happens because of unnecessary motions,
manpower deficiency due as well to the outdated parts accessories.
Opportunity Loss
The company is facing a profit loss for not meeting the target output of
the production. They must be able to finish the required number of circuit
boards because their major products rely on such components, so for them
to sustain the needs of such products they should meet the quota and once
the quota is not met, the company will have to extend the working hours
producing additional expenses to the manpower, machines and other
operational expenses.
29
Arrange
Layout
Effectively &
Efficiently
Install Belt
Conveyor
OBJECTIVE
ENDS
Sustain
Enough
Manpower
production process.
Fast
Production
High
Productivity
Profit
Opportunity
Figure 4.3a shows the means to accomplish the objective and the end of
each mean.
4.4 Objective Tree Analysis
MEANS
Arrange Layout Effectively and Efficiently
Arranging the production layout and the facilities design, placing them
on proper location, the production line will flow effectively and efficiently. It
will benefit and provide adequate system that will allow more effective and
efficient workers. The machines should be in line next to each other and near
to the next process of operation to minimize the travel time it takes.
30
ENDS
Additional Profit Opportunity
When the improvement done in the ICT Station of the company, the
operators can now maximize their job and save time and energy that can do
their job more effectively. It will eliminate delay which can be happened to
31
the production line of the company. With this improvement, it will increase
their productivity that can now meet the quota.
High Productivity
As the improvement of the flow pattern is being implemented, the
production will become effective and productive to the extent that the flow of
the production is expected to be smooth flowing. The operators can
maximize their time, and energy effectively. There is no reason for delays,
and traffic jams. The process will flow effective and furthermore the
production will meet its quota. The machine will run only when needed and
the whole production will move effectively.
Gain Profit
Achieving these goals and objectives, the company can reduce the
opportunity loss and in return, the profit will equalize with the production
output of the company thus, it is gaining.
CHAPTER V
ALTERNATIVE COURSES OF ACTION
32
Disadvantages
Additional cost
Eliminate traffic
Eliminate unfinished works
Fast and effective
production
34
Table 5.2a shows the advantages and disadvantages of adding man power
to the production line
Advantages
Smooth flow of production
Disadvantages
Additional cost
Eliminate traffic
Eliminate unfinished works
Fast and effective production
Equal distribution of
manpower
COST COMPUTATION
Wage Computation
COST = No. manpower * Rate * Days
COST = (1*350)*6
COST = 2,100 Php / Salary per week
Price Based on HRD office
Training Cost
COST = (Training Materials + Food for trainer) *No. of Days
COST = (35 + 45) * 3
COST = 240.00Php
Price Based on HRD office
Total Cost
TOTAL = Wage + Training Cost
TOTAL = 2,100.00 + 240.00
35
TOTAL = 2,340.00Php
While in Overtime:
COST = OT Rate per Hour * basic salary rate * no. of man power
COST = 57 * 350 * 21
COST = 418,950.00Php per hour
Price Based on HRD office
LCD Monitor
36
Dimension
15.6 Width
Price: 7,500 Php
COST= Price * Piece
COST= 7,500 * 4
TOTAL: 30,000.00Php
Price Based on http://www.rackmountmart.com/rmLCD/ID-17A.htm
Saves time
Less error
DISADVANTAGE
Additional Cost
37
Cost
TOTAL = Installation fee
+ Ventilation tube fan
TOTAL = 9,600.00 +
4,500.00
TOTAL = 14,100.00Php
ACA#2:
Effective Distribution
of Man Power
Benefits
Tangible
Intangible
ROI = 384 * $62 * 45 Eliminate Traffic
= 1,071,360.00Php
Eliminate
(Based on Factory
Unprocessed items
Pricelist)
Fast flow of
(Return in Less than a production
Month)
TOTAL = 2,100.00 +
240.00
TOTAL= 2,340.00Php
Month)
TOTAL = Wage +
Training Cost
Eliminate traffic
Eliminate
unprocessed items
Fast and effective
production
38
ACA#3:
Install Conveyor Belt,
Automated WIS,
Automated Bar Code
Scanner
Total Cost
Total= LCD panels +
conveyor belt +
Barcode scanner
Total= 30,000 + 77,400
+ 7,500
Total= 114,900.00Php
Thorough inspection
of products
TOTAL
131,340.00Php
1,071,360.00Php
CHAPTER VI
CONCLUSION AND RECOMMENDATION
CONCLUSION
Emerson Network Power is experiencing 4.08% opportunity loss in one
of their production line particularly in the ICT station where the bottle neck
has been detected producing LCM-600 circuit boards from the month of
October 2013 to January 2014. Opportunity Loss is due to the production
line's Poor Production Layout, Inefficient Distribution of Manpower, and
Outdated Parts Accessories for Production as sought by the researchers.
Those findings are based on the current set up of the production line and in
the four months of gathered data. That particular line of production is not
meeting the target output which leads to the opportunity loss of the
company and must be resolve as soon as possible.
RECOMMENDATION
The researchers would like to recommend the use of Alternative
Courses of Action (ACA). First and foremost is ACA#1, which is to Arrange
Layout. Arranging the Layout of the production will make the line run
smoothly and fast. Right after this is ACA#2, which is Effective Distribution of
Manpower. This must put into consideration to maximize their efficiency and
to control their actions to meet the output of the production. And last is
ACA#3 which is Replacing of Parts Accessories for Production. With this,
39
Nicholas
and
Graham
Weaver,
eds. Electronic
Chris Cavette
41