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DHARWAD
INDUSTRY PROFILE:
INDIAN ENGINEERING SECTOR:
The Indian Engineering sector has witnessed a remarkable growth over the last few years
driven by increased investments in infrastructure and industrial production. The engineering
sector, being closely associated with the manufacturing and infrastructure sectors of the
economy, is of strategic importance to Indias economy.
India on its quest to become a global superpower has made significant strides towards the
development of its engineering sector. The Indian government has appointed the
Engineering Export Promotion Council (EEPC) to be the apex body in charge of promotion
of engineering goods, products and services from India. India exports transport equipment,
capital goods, other machinery/equipment and light engineering products such as castings,
forgings and fasteners to various countries of the world.
Coupled with favorable regulatory policies and growth in the manufacturing sector, many
foreign players have started to invest in the country. India recently became a permanent
member of The Washington Accord (WA) on June 13, 2014. The country now joins an
exclusive group of 17 countries who are permanent signatories of the WA, an elite
international agreement on engineering studies and mobility of engineers.
MARKET SIZE
Driven by strong demand for engineering goods, exports from India registered a double digit
growth at 10.22 per cent to touch US$ 26.4 billion in June 2014 from US$ 24.02 billion in
the corresponding month last year. This growth can be credited to the robust expansion in
shipments of aircraft, spacecraft parts and automobiles. The second best performing sector
was non-ferrous metals and metal products. Engineering exports from India are expected to
cross US$ 70 billion in financial year 2015 registering a growth of 15 per cent over the
previous fiscal, as demand in key markets such as the US and the UAE is on the rise. Apart
from these traditional markets, markets in Eastern and Central European countries such as
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The Government of India in its Union Budget 2014-15, has provided investment allowance
at the rate of 15 per cent to a manufacturing company that invests more than US$ 4.17
million in any year in new plant and machinery. The government has also taken steps to
improve the quality of technical education in the engineering sector by allocating a sum of
Rs 500 crore (US$ 79.92 million) for setting up five more IITs in the states of Jammu,
Chhattisgarh, Goa, Andhra Pradesh and Kerala. (Source: Union Budget 2015)
Steps have also been taken to encourage companies to perform and grow better. For
instance, EIL was recently conferred the Navaratna status after it fulfilled the criteria set by
the Department of Public Enterprises, Ministry of Heavy Industries and Public Enterprises,
Government of India. The conferred status would give the state-owned firm more financial
and operational autonomy.
ROAD AHEAD
The engineering sector is a growing market. Current spending on engineering services is
projected to increase to US$ 1.1 trillion by 2020. With development in associated sectors
such as automotive, industrial goods and infrastructure, coupled with a well-developed
technical human resources pool, engineering exports are expected to touch US$ 120 billion
by 2015.
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defense, oil and gas, refinery, nuclear, chemical and petro chemicals, machine tools, to
consumer durables, fertilizers, automobiles, textiles, steel, cement, paper, construction,
mining, etc. It contributes more than Rs.25, 000 Cr. to the Government exchequer annually
in terms of various taxes and levies. The annual production of the capital goods industry is
approx. Rs. 2 Lakh crore (including heavy electrical equipment). Potential of the capital
goods sector in India is still largely untapped. For development of Machine Tools, Textile
Machinery and Construction & Earthmoving Machinery, Development Councils have been
constituted by the Department. The major Industry Associations associated with this sector
are Textile Machinery Manufacturers Association (TMMA), Indian Textile Accessories and
Machinery Manufacturers Association (ITAMMA), Indian Machine Tools Manufacturers
Association (IMTMA) and Indian Construction Equipment Manufacturers Association
(ICEMA).
General expansion and rebuilding following World War II brought a tremendous influx of
heavy equipment machinery to the market. Large manufacturers were so busy building new
equipment they inadvertently created a new market which we called the heavy equipment
replacements parts market. Heavy equipment operators asked the question: "Is there an
alternative source to service my equipment, sell me parts, and take an interest in my
problems?" Independents sprang up to answer that with a resounding "YES".
This new alliance of rebuilders and parts suppliers at first called their trade association the
"Associated Independent Rebuilders and Parts Suppliers". As more and more manufacturers
and importers saw the importance and growth of the aftermarket, the key words became
DISTRIBUTION and INDEPENDENT. In 1963 the association incorporated those key
words and became the "Associated Independent Distributors". In 1986, to more clearly
emphasize the development of the aftermarket industry, the name was changed to
"INDEPENDENT DISTRIBUTORS ASSOCIATION".
IDA provides the forum for the independent to interface with the president or vice president
of sales of companies to discuss the problems of distribution or product; to learn about
opportunities and potential partnerships; and to tell others their story.
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Heavy industry is that industry that involves one or more characteristics such as large and
heavy products, large & heavy equipment & facilities (such as heavy equipment, large
machine tools & huge buildings), or complex or numerous processes. Because of those
factors, heavy industry often involves higher capital intensity than light industry does, and it
is also often more heavily cyclical in investment and employment.
Traditional examples from the mid 19th century through the early 20th included steelmaking,
artillery production, locomotive erection, machine tool building, & the heavier types of
mining. From the late 19th century through the mid-20th, as the chemical industry &
electrical industry developed, they involved components of both heavy industry and light
industry, which was soon also true of the automotive industry and the aircraft industry.
Modern shipbuilding (since steel replaced wood) is considered heavy industry. In the postworld war II era, construction of large systems, such as skyscrapers, large dams, & large
rockets, is also often classes as heavy industry.
The construction equipment industry in India is growing at a blistering pace of 30%
annually, driven by growing investments in the infrastructure sector. International majors are
setting up plants, gearing up to meet the expected surge in demand. (Source: Indian
Construction Equipment Industry Directory)The opening up of the Indian economy and the
booming infrastructure and real estate sectors attracted international giants including JCB,
Volvo, Terex, Caterpillar and Hitachi. There are about 200 domestic manufacturers (small,
medium, & large). Indias booming infrastructure sector is fuelling demand for all kinds of
construction equipment. Before the opening up of the Indian economy, & the entry of
international majors, much of infrastructure development and construction in the real estate
sector was done manually. For the construction equipment sector, which is adapted rapidly
to the changed scenario, this is indeed good news, as it paves the way for an exciting future.
The opening up of the Indian economy and the booming infrastructure and real estate sectors
attracted international giants.
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RSB INDUSTRIES:
RSB Industries was launched in 2000 as the Group Holding Company to bring all the Group
Companies under a common parent and in the wake of globalization, to create a unified
structure for global expansion and diversification and value accretion. In the long run it also
aims to be the think tank of the Group and provide centralized corporate services functions
like IT, Internal Audit, Corporate Secretarial Function, Project Management Services and
M&A Support Services common to all the Group Companies. By accumulating all these
corporate support services functions in the Holding Company structure, it aims to attain
economies of scale and thus elevate the content and quality of the services and also provide
these in a more cost effective manner than what the individual Group Companies could have
achieved on their own.
In other words, RSB Industries, besides being the Group Holding Company, also has the
core competence in the various corporate support services and at the same time liberates the
other Group Companies from the mandatory corporate functions to enable them to
concentrate on their core competence without any dilution of effort, energy and focus. In
addition, RSB Industries, leveraging its core competence in the various corporate support
functions, will venture out to provide these services to other non-Group companies as well.
World over, increasingly organizations are moving towards core competence. We foresee
that in not too distant future, organizations will focus only on what they do best and
outsource the corporate support functions to others who can do these works efficiently.
Realizing this, RSB Industries is preparing for this emerging business opportunity.
SUBSIDIARIES:
RSB Industries Ltd, the Holding Company of the Group, parents the four subsidiaries
namely, RSB Transmissions (I) Ltd, RSB Metaltech Private Ltd, RSB Energy Private Ltd
and Ivitesse Technologies Private Ltd.
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RSB Transmissions (I) Ltd., the flagship company of the group, owns all the manufacturing
activities in India and it has under its parentage two fully owned SPV subsidiaries to take
care of the non-domestic global activities.
RSB North America LLC, is the SPV through which are channelized all the expansion and
M&A activities in the North & South geography.
Ivitesse Technologies, a wholly owned subsidiary of RSB Industries Ltd, is a leading
provider of high-end, quality business technology solution and services
RSB Transmissions also has a fully owned design subsidiary by the name I-Design
Engineering Solutions Ltd. to cater to both the in-house and external needs in engineering
design arena.
PARTNERS:
The Group has entered into various technological agreements like:
Technical collaboration with Eugen Klein GmbH, Germany for propeller Shaft
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HISTORY:
RSB Transmissions (I) Ltd. is a fast growing engineering & technology organization. In
1975, Mr. R. K. Behera, a young mechanical engineer from NIT, Jamshedpur, hailing from a
humble service oriented middle class family, shunned the security of a job and plunged into
the hurly burly of high-risk and high-reward business arena and founded International Auto
in Jamshedpur with 15 people and 500 square feet of workspace. Inspired and motivated by
the benevolent ideals of the legendry JRD and obsessed with an incorrigible and
irrepressible passion to create a world class industrial edifice, R. K. Behera along with his
brother S. K. Behera set about meticulously crafting the present-day RSB enterprise brick by
brick. RSB has now blossomed into a pulsating and throbbing global engineering institution
in automotive components and systems and construction equipment aggregates.
The corporate office of RSB group is situated in Pune; RSB group is a leading manufacturer
of components, press shaft metal, fabricated & machined components for commercial
vehicle, agriculture and construction equipment. In keeping with current economic and
business trends the group has recently diversified into the field of information technology.
RSB now boasts of manufacturing facilities in 8 different locations in India and one in the
USA with 85,000 square meters of workspace and one in Mexico. As a part of globalization
operation, RSB has recently acquired Miller Brothers, Michigan USA. Latest technologies
and human resources are working together around the world passionately to create an
enduring institution.
Founder and Chairman Mr. R. K. Behera, Co-Founder and Managing Director Mr. S. K.
Behera and Joint Managing Director Mr. Sailendra Behera now spearhead RSB.
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GROUP COMPANIES:
IMAGE 1
RSB comprises of four different companies, namely, RSB Transmissions (I) Ltd., RSB
Transmissions North America Inc. (Formerly known as Miller Brothers Manufacturing), IDesign Engineering Solutions Ltd. and Ivitesse Technologies Pvt. Ltd. The Group
Companies function with the philosophy of providing quality products and efficient
services.
Each of the group companies is equipped with state-of-the-art technology and latest IT
infrastructure that enables smooth functioning. The groups core capabilities range from
design to manufacturing of aggregates and systems related to commercial vehicles,
passenger cars, construction equipments, and farm & off-highway equipments.
The group is also in the trailer manufacturing business. The group has chalked out an
ambitious plan keeping the future in mind. IL&FS has partnered to facilitate expansion and
growth plans of the group.
The Group clientele includes the leading names of industry. Some of major Group clients
are: TATA Motors, Mahindra, Telcon, CATERPILLAR, ITEC, JOHN DEERE, FIAT, JCB,
LOMBARDINI and AGCO.
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IMAGE NO.2
INTRODUCTION:
RSB Transmissions (I) Ltd. is situated in Belur Industrial Area in Dharwad. The company
was incorporated as Pvt. Ltd. Company on 28th September 2000 in the name IAL
construction and Agricultural equipments and subsequently company consolidate and
changed the name to RSB Transmissions (I) Ltd. Its commercial productions started from
September 2002 with the capital investment of 40, 85,400/-.
RSB group is a business of manufacturing of systems aggregates and components for
construction equipments, components and various excavators, models of TATA Hitachi
excavators like Mainframe, Track frame, arms & buckets are manufactured. RSB
Transmissions (I) Ltd. has received ISO 9001-2000 quality certification in record time of 8
months and that too within a year of starting commercial production. Finally the RSB plant
was started with financial support by SBI commercial branch Hubli and with the cooperation and also other technical support from RSB Jamshedpur.
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
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VISION:
The vision statement of the company states To be amongst the most admired organizations
with a significant global presence.
MISSION:
The mission statement of the company states To be the market leader by providing
customer delight through world-class quality, service and cost-effectiveness in a
progressive, innovative and challenging environment. We endeavor to provide an enriching,
rewarding and environment friendly work experience to our employees in an achievementbased, high-performance culture. We will provide maximum satisfaction to all our
stakeholders.
LOCATIONS:
RSB group has 8 strategically situated plants across India for a unique location advantage.
The plants in eastern India, city of Jamshedpur are in the heart of major automotive
construction and steel industry exports are facilitated via the nearly sea port Calcutta. Plants
in western city of Pune are in the middle of the industrial heartland of India. The plant at
Dharwad and Chennai is exclusively geared to service the needs of south India based
construction makers with close proximity to Chennai sea port to facilitate exports.
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MANAGEMENT TEAM:
Chairman
Managing Director
Joint Manager
Plant head
Finance Department
HR Department
: Mrs. Asha V
Quality Department
: Mr. Onkar
Maintenance Department
Sales Department
Production Department
: Mr. Dhananjay
Stores Department
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PRODUCT PROFILE:
RSB is a forerunner in the construction equipment Aggregates industry in India. It has setup
three modern manufacturing facilities at Jamshedpur, Dharwad & Chennai.
RSB has reached significant milestones in the exports market over past few years. The
services and the efforts are being reflected by the faith of their international customers.
Today, RSB is serving as a single source to many overseas customers and manages their
supply chain.
The company has obtained orders from Telcon Ltd. & Caterpillar for various system and
aggregates having application in their construction and earth moving equipments. The main
products which are dispatched from the company are:
Main Frame
Track Frame
Arm
Buckets
MAIN FRAME
ARM
TRACK FRAME
BUCKETS
IMAGE 3
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COMPANY PROFILE:
Name of the company
Type of Firm
: Pvt. Ltd.
Location
Telephone
: 0836- 2486037
Fax
: 2486059
Year of planning
: September 2000
Date of incorporation
Year of production
: September 2002
Chairman
Managing Director
Plant Head
: 8 acres
Number of employees
: Around 280
Annual turnover
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ORGANISATIONAL CHART:
CMD
MD
VERTICAL HEAD
GM (UNIT HEAD)
HOD
PRODUCTION
SHIFT COORDINATOR
HOD
DEVELOPMENT
ASSISTANT
DEVELOPMENT
HOD
PURCHASE
& STORES
PURCHASE
ASSISTANT
HOD
MAINTENANCE
STOCK
IN-CHARGE
AREA IN
CHARGE
PURCHASE
STAFF
STORE
STAFF
HOD
QUALITY
ASSISTANT
QUALITY
HOD
SALES
HOD
FINANCE
SALES
ASSISTANT
FINANCE
STAFF
HR
STAFF
QUALITY
STAFF
HOD
HR
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DEPARTMENTS:
1. Purchase Department
2. Stores Department
3. Production Department
4. Quality Department
5. Maintenance Department
6. Design & Development Department
7. Finance Department
8. HR Department
9. Sales Department
1. PURCHASE DEPARTMENT:
This department is engaged with the purchase of goods ordered by the production
department. The production department orders the goods as per its requirement based on
the customer demand. The department maintains the record of all the suppliers. The
purchase manager heads the purchase department who takes the responsibility to
purchase the raw material. He along with the quality inspector examines the raw material
as per the standards required. They purchase 3 kinds of materials those are:
1. Job Work Components
2. Bought Outs
3. Consumable Materials
Raw materials are purchased from Bengaluru, Belgaum, Hubli, Dharwad etc. These raw
materials are stored in the store which lies within this department.
Some of the documents maintained in this department are:
1. Goods Inward Register
2. Issue Slip
3. Stock Ledger Updates
4. Monthly Stock Report
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RESPONSIBILITIES:
2. STORES DEPARTMENT:
Store department is simultaneously coordinated along with the Purchase department. When
the goods are bought its the stores department who stores the materials properly and make a
quality check of the materials. They verify the material and then sends it for further process.
They do a random sample test. The stores department is also responsible for maintaining the
stock in a Stores Department. Whenever any department in the shop floor needs any
materials they collect it from the stores department. Any material which goes out from the
stores department or comes in into the stores department entry will be made in the stores
ledger so that a correct count of material is been kept. They follow the LIFO Method that is
Last In First Out for Job work materials and Bought out materials. Whereas for consumable
materials they follow FIFO method that is First In First Out.
RESPONSIBILITIES:
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3. PRODUCTION DEPARTMENT:
IMAGE 4
They are responsible for the timely delivery of the customer schedule
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4. QUALITY DEPARTMENT:
Quality department is department who inspects the incoming material for dimensions
and parameters as per the control plan. Quality department does not approve and
material into the company without sample approval. They take the responsibility to
check the materials before they come into the company and while leaving the company.
They use different tools to control rejections. Quality department keeps a check on the
parameters and the dimensions of the product as per the customers requirements. Any
difference in the quality they either try to rectify it or else reject it completely.
RESPONSIBILITIES:
5. MAINTENANCE DEPARTMENT:
Maintenance department in RSB Transmissions (I) Ltd. looks after the maintenance of plant
& machinery. The main objective of this department is to maintain the same efficiency of
the machine as well as plant. This could be achieved only by preventive maintenance,
routine maintenance, daily maintenance, predictive maintenance & break even maintenance.
This department also prepares a check list for individual machineries & the team will attend
the machineries as per the check list. To maintain the stock of critical spares they follow reordering level. In case if the problem in the machinery is beyond their control they have
external agencies and manufacturers support who help them to correct the problem.
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They follow the Principle of Stitch in Time Saves Nine. And also they put ISO standards for
machine reliability.
RESPONSIBILITIES:
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RESPONSIBILITIES:
To ensure development time as per Advanced Product Quality Planning & customer
defined target.
Identify, develop & maintain the fixtures, gauges as per drawings for the new
product
7. FINANCE DEPARTMENT:
Finance Department is the lifeline of organization. It looks after the Investments,
Financial & liquidity Decisions and other decisions like capital budgeting, working
capital etc. They try to maximize the profits by effectively & efficiently using the
Finance. They also plan their activities in such a way that they build up resources for
growth, diversification & prosperity.
RESPONSIBILITIES:
Adequate supply of cash is available to all departments for smooth running of
organization.
To see cash out flows and cash inflows funds in the organizations.
To negotiate with Banks, Financial, Institutes and other creditors of the company.
To prepares trial balance, profit and loss account and balance sheet.
To ensure supply of adequate funds to all departments of the organizations.
To forecast the financial needs to the company.
Timely payment of funds to the suppliers.
To maintain the record of day to day expenses.
Make proper fund management.
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8. HR DEPARTMENT:
The Group has the necessary manpower, infrastructure and technology to seamlessly
integrate its facilities in order to consistently deliver quality and cost effective products.
HR VISION
The companys vision statement states "To attain organizational excellence by
developing and inspiring the true potential of company's work force"
HR MISSION
The companys mission statement states "To create a value and knowledge based
organization by inculcating a culture of learning, innovation, team working and ethical
work climate".
HR POLICIES
The HR policies revolve around the basic principle of creating a highly motivated,
vibrant and self-driven team. The Group is concerned about its employees and has inbuilt systems to recognize & reward them periodically. This encourages them to perform
better, resulting in better productivity. Motivation plays an important role in HR
Development. In order to keep its employees motivated the Group has incorporated many
schemes.
RESPONSIBILITIES:
Control Absenteeism.
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9. SALES DEPARTMENT:
Sales Department in RSB Transmissions (I) Ltd. carry out the activities related to dispatch
of goods. They do not have a huge Sales team as they have B2B kind of business and their
customers are limited. So they have a very small team who looks after the sales activities.
RESPONSIBILITIES:
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THEORETICAL BACKGROUND:
INTRODUCTION:
Absenteeism is the failure of employees to report for work when they are scheduled to work.
Employees who are away from work on recognized holidays, vacations, approved leaves of
absence, or approved leaves of absence would not be included. Absenteeism is becoming a
serious practice in labor oriented industries especially in those large industries where
laborers are working in mass. It is a matter of prime concern for the supervisors and
managers. They have to find the ways to overcome absenteeism.
Absenteeism is a serious workplace problem and an expensive occurrence for both
employers and employees seemingly unpredictable in nature. A satisfactory level of
attendance by employees at work is necessary to allow the achievement of objectives and
targets by a department. Employee Absenteeism is the absence of an employee from work. It
is a major problem faced by almost all employers of today. Employees are absent from work
and thus the work suffers. Absenteeism of employees from work leads to back logs, piling of
work and thus work delay.
Absents constitutes a single day of missed work (Martocchio & Jimeno 2003). An
individuals lack of physical presence at a given location and time when there is a social
expectation for him or her to be there. (Martocchio & Harrison, 1993)
What exactly is Employee Absenteeism?
Employee Absenteeism can be defined as stress that leads to work exhaustion. Sadly, it is
the most gifted and committed employees that tend to burn out first. Because of their high
standards and tendency towards perfectionism, these employees end up burning the candle at
both ends.
It refers to workers absence from their regular task when he is normally schedule to work.
According to Websters dictionary, Absenteeism is the practice or habit of being an
absentee and an absentee is one who habitually stays away from work.In other words, it
signifies the absence of an employee from work when he is scheduled to be at work. Any
employee may stay away from work if he has taken leave to which he is entitled or on
ground of sickness or some accident or without any previous sanction of leave
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
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Trends in Absenteeism
Surveys indicate the following generalities in absenteeism:
The higher the rate of pay and the greater the length of service of the employee, the fewer
the absences
As an organization grows, there is a tendency towards higher rates of absenteeism
Older employees are absent for longer periods of time than younger employees
CAUSES OF ABSENTEEISM:
The rate of the absenteeism in Indian industries is very high and cannot be dismissed. A
Statistical study of absenteeism of Indian Labor observed that, the basic cause of
absenteeism in India is that industrial worker is still part-time peasant. Thus the workers go
to find jobs at cities after the harvesting their crops. It means that when the transplanting
season. These workers consider to the modern industrialism is insecure. Thus, cause to high
rate of the absenteeism in the industrial sector. According to the Labor Investigation
Committee (1946), there were many reasons that caused the absenteeism of the industrial
workers. The Commission pointed out many factors which caused the absenteeism in Indian
industries.
The causes of absenteeism are many and include:
Sickness and low vitality: The committee pointed out that sickness is most important
responsible for absenteeism in almost of the in Industrial sector. Epidemics like cholera,
small-pox and malaria always break out in severe from in most industrial areas. The low
vitality of the Indian workers makes them easy prey to such epidemics and bad housing and
unsanitary conditions of living aggravate the trouble. However, the Commission has been
noticed that the rate of absenteeism among the female workers is higher than their male
counterparts.
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Means of Transport: The Commission also stated that the transport facilities also play very
important to contribute the absenteeism of the worker in the industries. It has been pointed
out that, the rate of absenteeism is higher in those factories where transport facilities are not
easily available as compared to those where such facilities are easily available or provided
by the factory itself.
Hours of work: The long hours of work also affect the workers efficiency and consequently
their sickness rate and absenteeism rate are increased.
Nightshift: It has also been pointed out that there is a greater percentage of absenteeism
during the nightshifts than in the dayshifts, owing to the greater discomforts of work during
the night-time.
Accident: Industrial accident depends upon the nature of work to be performed by the
worker and his ability for doing that work. In case of hazardous nature of job, the accidents
occur more frequently which lead to higher rate of absenteeism.
Social and religious Function: It has been noticed that workers become absent from their
duty on occasions of social and religious functions. Since the workers like to join their
families on such occasions, they go back to their villages for like to join short periods
After Pay-Day: The Labor Investigation committee also noted the level of absenteeism is
comparatively high immediately after the pay-day because they get their wages, they feel
like having a good time or return to their villages to make purchases for the family and to
meet them, so the absenteeism is high after they got paid.
Nature of work: The absenteeism rate is also affected by the nature of work. According to
Prof. William pointed out that absenteeism prevails because workers are not accustomed to
the factory life and factory discipline. In other words, absenteeism prevails because the
nature of work in factories is different from that for which the worker is accustomed. So
when they come to work in the factory, they feel strange, this new situation make them
uncomfortable, so lead to high rate of absenteeism of the industrial workers.
Other causes: The above factor which are caused the absenteeism in the Industrial which
are pointed out briefly by the Labor Commission. However, there can be to other factors
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
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which caused the absenteeism in industrial sector. These factors are: a) personal Factors and
b) workplace factors.
PERSONAL FACTOR: The personal factor also divided into other sub-factors, these are:
a. Personal attitude: There are different attitude of employees. The Employees with strong
workplace ethics will respect their work and appreciate the contribution they make to their
companies. Such employees will not engage themselves in taking unscheduled off. On the
other hand, employees with very low or no work ethics are indiscipline and have lot of
integrity and behavioral issues. Since, they feel no obligation towards the company,
absenteeism comes easily to them.
Age: The younger employees are often restless. They want to spend time with their friends
and have fun, rather than being tied down with work responsibility. This lack of ownership
often leads them to take unauthorized time off. With age, people gain experience and
maturity, which makes them focused and responsible. Their approach is rather professional
and they prefer to stick to their chairs to get the work done. If ever they are found absent,
then it could be due to sickness.
c. Seniority: Employees, who have been with the company for a long time are welladjusted with the working culture and the job, therefore, they find no reason to be absent
without permission. On the other hand, new hires are more prone to taking ad hoc breaks to
unwind themselves.
d. Gender: Women generally do a balancing act by shuffling their time between home and
work. Family, being their foremost priority, they don't think twice before taking a step
towards absenteeism.
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B. WORKPLACE FACTORS
i. Stress: The pressure at work sometimes takes a toll on the employees. This results in
increased levels of stress. The employees then resort to excuses that can help them stay
away from work.
ii. Work Routine: Doing the same job over a period of time can get monotonous. The
employees find the job functions boring. They rather choose time off to do something
interesting than come to work.
iii. Job Satisfaction: If employees do not find their job challenging, dissatisfaction creeps
in. That leads to more absenteeism in the workplace.
EFFECTS OF ABSENTEEISM
Following are the drawbacks of excessive absenteeism
1. ON INDUSTRY
Absenteeism in industry stops machines, disrupts processes, creates production bottle-necks,
Hampers smooth flow or continuity of work, upsets production targets, result in production
losses, increases direct overhead costs, increase work load of the inexperienced, less
experienced or sub standard workers as substitutes, this in turn creating problems of
recruitment, training, job adjustments, morale and attitudes of the employees.
2. ON WORKERS
Absenteeism reduces workers earnings and ads to his indebtedness, decrease his Purchasing
power, Makes it difficult for him to meet necessities of life, leading to Personal problems
and in many cases loss of employment and resultant disaster for his dependents. It affects
both quantity and quality of production. If more workers are absent, the total output is
affected. If alternative arrangement is made by employing casual workers who do not posses
adequate experience the quality of goods produced is affected. It affects the efficiency of
workers. The worker who joins after a long period of absence would normally be much less
efficient. It affects the discipline of the workers adversely. The worker who is attending to
his work irregularly may not care much about the discipline.
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PROJECT PROFILE:
TITLE OF THE STUDY:
The presence of employees at a scheduled time is highly required for the smooth functioning
of production process. The company is facing the problem of absenteeism which is affecting
their production process. So I choose the topic for my study to be A STUDY ON
EMPLOYEE ABSENTEEISM IN RSB TRANSMISSIONS (I) LTD.
OBJECTIVES OF THE STUDY:
The objectives of this study are as follows:
1. To study about the organization.
2. To understand the roles & responsibilities of different departmental heads.
3. To understand the facilities provided to the employees.
4. To find the absenteeism rate in the company.
5. To know the reasons for Absenteeism.
6. To suggest the company with the remedies to minimize absenteeism.
NEED OF THE STUDY:
Any organization is working just because of its employees. If the organization has to prosper
then its very much needed that the employees do their job sincerely with all the dedication
regularly. One such problem which is been faced by RSB TRANSMISSIONS (I) Ltd., is
that the employees in this company are not attending their work regularly and which is
effecting their production. So this study will help the management to understand the reason
for high rate of absenteeism and can take corrective measures to minimize absenteeism
which will help them to prosper in their business.
Page 31
RESEARCH METHODOLOGY:
The study relies on both primary as well as secondary data.
PRIMARY SOURCE OF DATA: Primary data was collected by conducting the survey
using questionnaire with personal interview. The questions prepared were mainly based on
the employees satisfaction with work in the co. and also to know about the reasons for the
high absenteeism rate. Some of the information was also collected from the employees
through personal interaction.
SECONDARY SOURCE OF DATA: The source of the secondary data is drawn from
RSB TRANSMISSIONS (I) LTD. company records and the website of the company.
Various journal articles have been referred for understanding the background of the study.
SAMPLE SIZE: The sampling method used is Stratified Random Sampling. The total
numbers of respondents which were randomly selected for survey was 100. The 100
respondents were the employees of RSB TRANSMISSIONS (I) LTD.
DATA ANALYSIS: Once the data is been collected it is then analyzed by using SPSS
Statistics 17.0 software & MS. Excel
LIMITATIONS OF THE STUDY:
1. Due to time constraint and the busy schedules of the employees it was not possible to
collect all the required data from them.
2. The responses may be influenced by personal bias.
3. Due to in-corrective understanding of some question the employee might have
answered the question wrongly.
Page 32
Month
Jan '15
Feb '15
March '15
April '15
May '15
June '15
Absenteeism Rate
3.74
4.21
3.54
4.39
5.31
4.06
ABSENTEEISM RATE
6
5.31
5
4
3.74
4.39
4.21
4.06
3.54
3
2
1
0
Jan '15
Feb '15
May '15
June '15
Its been seen that the absenteeism rate was high in the month of May when compared to
other months. The reason of absenteeism being increased in the month of May is because the
company had got new targets to be reached in the month of April and the employees had
worked more than the usual hours. So we could see that the Absenteeism was more in the
month of May.
Page 33
Options
Frequency Percent
Cumulative Percent
Battery box
1.0
1.0
Caterpillar
10
10.0
11.0
Centre Frame
4.0
15.0
Cutting shed
11
11.0
26.0
Dressing area
11
11.0
37.0
Final Welding
7.0
44.0
Lower Frame
5.0
49.0
Machine
11
11.0
60.0
11
11.0
71.0
1.0
72.0
Maintenance
4.0
76.0
Others
7.0
83.0
Press Break
3.0
86.0
6.0
92.0
3.0
95.0
5.0
100.0
Total
100
100.0
Page 34
From the survey I can interpret that the employees are working in different areas in the shop
floor. The surveyed employees were working in the following areas that is, Battery box
where there were total of 4 employees, Caterpillar area where total there are 46 employees,
Centre frame where total employees are 10, Cutting shed where in total employees are 31,
Dressing area where total employees are 17, Final welding where total employees are 12,
Lower frame area where total employees are 17, machine area where total employees are 27,
main frame assembly where total employees are 11,main frame welding where total 6
employees are working, maintenance area where total 8 employees are working, in other
areas like helpers, drivers, Gardners etc total employees in this area are 22, press break
area where total employees are 6, slider frame assembly & welding total employees working
in this area are 19, slider frame machine operator in this area total 5 employees are working,
tail frame welding in this area total 14 employees are working.
* (Data according to the month of June).
Page 35
2.
Options
Frequency Percent
Cumulative Percent
<20
2.0
2.0
20-29
70
70.0
72.0
30-39
23
23.0
95.0
40-49
4.0
99.0
50-59
Above 60
1
0
1.0
0.0
100.0
Total
100
100.0
From the survey it could be seen that majority of the employees working in this company
are in the age group of 20-29 i.e. 70% of the employees fall in this age group. The next
major age group is 30-39 that is 23% of the employees fall in the age group of 30-39 & rest
2% in the age group of < 20, 4% fall in the age group of 40-49 & 1% fall in the age group of
50-59. As we could see from the data that majority of the employees are of young age and
are energetic.
Page 36
3. Marital status
TABLE NO. 4
Options Frequency
Percent
Cumulative Percent
Single
60
60.0
60.0
Married
40
40.0
100.0
Divorce
0.0
Total
100
100.0
From the survey it can be interpreted that majority of the employees working in this
company are still bachelors i.e. 60% of the employees fall in this group, rest 40% of the
employees are married and none of them is divorced. This means that the family condition
of all the employees was quite good.
Page 37
4. Monthly Income:
TABLE NO. 5
Options
0
10
0.0
10.0
0.0
10.0
6000-8000
40
40.0
50.0
8000-10000
36
36.0
86.0
14
14.0
100.0
Total
100
100.0
From the survey I could interpret that 10% of the employees monthly income fell in the
range of 4000-6000, 40% of the employees monthly income was in the range of 6000-8000,
36% of the employees monthly income was in the range of 8000-10000 & rest 14% of the
employees monthly income was in the range of 10000 & above. The employees were
wishing for a hike in salary as the salary what they got was not sufficient for them to fulfill
their familys day to day expenses.
Page 38
5.
Since how many years you are associated with this company?
TABLE NO. 6
Options
< 1 year
24
24.0
24.0
1-2 year
32
32.0
56.0
3-4 year
14
14.0
70.0
4-5 year
6.0
76.0
24
24.0
100.0
Total
100
100.0
From the survey I can interpret that majority of the employees working in this company are
associated with this company for around 1-2 years i.e. 32% of the employees are associated
with this company from past 1-2 years. Majority of the employees are freshers to this
company. The rest employees are either associated with this company for less than 1 year or
more than 5 years that is 24% of the employees fall in both of these categories. And only
14% of the employees are associated with this company for 3-4 years and rest 6% are
associated with this company for 4-5 years. From this data we could see that majority of the
employees are newly joined that is they are associated with the company for not more than 2
years.
Page 39
6.
Options
Frequency
Percent
Cumulative Percent
General
17
17.0
17.0
First
20
20.0
37.0
Second
13
13.0
50.0
Third
18
18.0
68.0
None
32
32.0
100.0
Total
100
100.0
From the survey I could find that around 32% of the employees had no problem in any of
the shifts. And 20% of the employees said that working in the first shift was difficult for
them, that is from 6:00 AM to 2:00 PM. 18% of the employees say that working in the third
shift was difficult for them that is from 10:00 PM to 6:00 AM . Rest 17% had a problem in
working in the General shift that is from 8:30AM to 5:00 PM. & remaining 13% had a
problem working in the second shift that is from 2:00 PM to 10:00 PM
Page 40
63
63.0
63.0
No
37
37.0
100.0
Total
100
100.0
From the survey it could be seen that 63% that is majority of the employees job match with
their qualification & rest 37% employees job do not match with their qualification. Though
37% employees job do not match with their qualification but they do their work efficiently
that is because they have got good training in that job. So assuming that more of the
absenteeism is because there qualification does not match with their job would not hold true.
Page 41
Options
Frequency
Yes
75
75.0
75.0
No
25
25.0
100.0
Total
100
100.0
From the data collected I could see that the employees are having a positive response
towards the job rotation. That is 75% of the employees want a job rotation. They want new
jobs to learn. This could be one of the reasons that employees are not regular to their work
because they are bored of their routine work. They want new jobs to learn.
Page 42
Options
Frequency
Percent
Cumulative Percent
Always
56
56.0
56.0
Often
33
33.0
89.0
Sometimes
9.0
98.0
Never
2.0
100.0
Total
100
100.0
From the survey it could be seen that56% of the employees that is majority of them say that
they get the leave whenever they require. But there are also such employees that are 33% of
them say that they get leaves often & not always & 9% say that they get leaves sometimes &
rest 2% say that they never get leaves. This discrimination between the employees in getting
the leaves may affect the absenteeism in the company. As the employees may not be getting
the leaves whenever they want so that may be the reason for the absenteeism.
Page 43
Options
Frequency Percent
Cumulative Percent
13
13.0
13.0
33
33.0
46.0
34
34.0
80.0
13
13.0
93.0
More than 3
7.0
100.0
Total
100
100.0
From the survey it could be seen that only 13% of the employees never take any leave.
These are those employees who are working in the company from many years. There are
33% of the employees who take one leave in a month and 34% of the employees who take 2
leaves in a month. & 13% of the employees take 3 leaves & around 7% of the employees
take more than 3 leaves.
Page 44
Options
Medical Leave
13
13.0
13.0
Privileged leave
Both Medical & Casual
0
7
0.0
7.0
13.0
20.0
Casual Leave
76
76.0
96.0
All
4.0
100.0
Total
100
100.0
From the survey it could be seen that majority of the employees avail casual leave that is
around 76% of the employees avail casual leave. 13% of the employees avail medical leave.
7% of the employees avail both medical & casual leave & rest 4% avail all the above
mentioned leaves. None of the employees only avail privileged leave. Many of the
employees are not aware of that leave so they do not avail that and avail only casual &
medical leave.
Page 45
Options
Frequency Percent
Cumulative Percent
43
43.0
43.0
1-2
39
39.0
82.0
3-4
16
16.0
98.0
5-6
1.0
99.0
More than 6
1.0
100.0
Total
100
100.0
From the survey it could be seen that 43% of the employees do not remain absent in month.
And around 39% of the employees remain absent for 1 or 2 days in a month. 16% of the
employees remain absent for around 3 or 4 days in a month. And 1% remain absent for
around 5 or 6 days in a month and another 1% remain absent for more than 6 times in a
month. These absenteeism specially the ones who remain absent for 1 or 2 days o 3 or 4
days affect the production process. And which in turn affect their target for the month.
Page 46
Options
Sickness
3.0
3.0
8.0
11.0
Family Reason
22
22.0
33.0
Personal reason
60
60.0
93.0
7.0
100.0
Total
100
100.0
From the survey it can be interpreted that the reason for their absenteeism is mainly because
of personal work followed by family reason, long working hours, lack of interest in the job
& sickness. Around 60% of them say that they remain absent because of their personal
reasons & 22 % of them remain absent because of the family reason. 8% remain absent
because of long working hours & 7% remain absent because of lack of interest in the job.
And the rest 3% remain absent because of sickness. The major reason for absenteeism is
because of their personal problems.
Page 47
14. How do you rate the facilities given to you by RSB Transmissions (I) Ltd.
Dharwad?
TABLE NO. 15
Options
Very Good
21
21.0
21.0
Good
39
39.0
60.0
Fair
40
40.0
100.0
Bad
Very Bad
Total
0
0
100
0.0
0.0
100.0
From the survey I could see that 40% of the employees rate the facilities to be fair that is on
a scale of 5 they rate it to be 3 i.e. fair. 39% of the employees rate the facilities to be good
that they rate it as 2 on a scale of 5. And rest 21% of the employees rate the facilities of RSB
Transmissions (I) ltd. as very good, that is on a scale of 5 they rate it as 1 that is very good.
They are happy with the facilities provided to them. None of the employees rated the
facilities to be bad or very bad they did not rate it as 4 or 5 on a scale of 5.
Page 48
15. Are you happy with the health & safety measures provided to you?
TABLE NO. 16
Options
Frequency
Strongly agree
21
21.0
21.0
Agree
58
58.0
79.0
Neutral
17
17.0
96.0
Not Agree
4.0
100.0
Strongly Disagree
Total
0
100
0.0
100.0
From the survey it could be seen that around 58% of the employees agreed, that is they were
happy with the health & safety measures provided to them by RSB Transmissions (I) ltd.
Around 21% of the employees strongly agreed that is they were very much happy with the
health & safety measures provided to them. 17% of the employees were in a neutral
situation that is neither they were happy nor they were not happy with the health & safety
measures provided to them. And rest 4% rated them as not agree that is they were not happy
with the health & safety measures provided to them.
Page 49
Options
Frequency
Percent
Cumulative Percent
Very Good
25
25.0
25.0
Good
48
48.0
73.0
Fair
24
24.0
97.0
Bad
3.0
100.0
Very Bad
Total
0
100
0.0
100.0
From the survey it could be seen that 48% of the employees rated their relation with the
superiors to be good. 25% of the employees rated their relation with their superiors to be
very good & 24% of them rated it to be fair enough. And around 3% of them rated their
relation with their superior to be bad. From this we can say that majority of them feel that
their superiors do not have a very good relation with them.
Page 50
17. What kind of motivational factors can be adopted to increase the regularity of
the employees?
TABLE NO. 18
Options
Frequency
Percent
Cumulative Percent
12
12.0
12.0
28
28.0
40.0
Incentive/wage hike
32
32.0
72.0
Future Prospectus
19
19.0
91.0
Increase Job
Responsibility
9.0
100.0
Total
100
100.0
From the survey it could be seen that 32% of the employees see increase in incentive/wages
of them will act as the motivational factor to increase their regularity. 28% of them feel that
good work environment acts as a motivational factor for them. 19% of the employees feel
that future job prospectus acts as motivational factor for them to increase the regularity of
the employees. 12% of the employees say that maintaining good employee relation acts as a
motivational factor for them. And rest 9% of the employees say that increase in the job
responsibility will act as motivational factor for them to increase the regularity of the
employees.
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
Page 51
COMBINED ANALYSIS:
1.
ABSENT
AREA
1 or 2
3 or 4
Battery box
Caterpillar
11
Centre Frame
Cutting shed
11
Dressing area
11
Final Welding
Lower Frame
Machine
11
11
Maintenance
Others
Press Break
43
39
16
100
Total
Page 52
From the survey it could be seen that around 6 employees remain absent for 1 or 2 days in a
month in the main frame area which is the important area of work. And also 4 employees
each remain absent for 1 or 2 days in cutting shed, dressing area & final welding. Its also
been seen that 4 employees remain absent for 3 or 4 days in a month in the dressing area.
The majority of the absenteeism could be seen in the caterpillar area, cutting shed area,
dressing area, machine area, and Main frame assembly area. These are the main working
areas in the shop floor. So absenteeism in this area has to be minimized.
Page 53
Absent
OPTIONS
0
1-2
3-4
5-6
>than 6
Total
<20
20-29
31
26
11
70
30-39
10
23
40-49
50-59
Total
1
43
0
39
0
16
0
1
0
1
1
100
Age
Page 54
From the data it could be seen that the employees in the age group of less than 20 are only
two, in which one employee do not remain absent and the other one remain absent for 3 or 4
days.
The next age group is of the employees falling in the age of 20-29. In this age group we
could see that 31 employees do not remain absent at all, 26 of the employees remain absent
for 1 or 2 days, 11 employees remain absent for 3 or 4 days and one each remain absent for
5 or 6 days & more than 6 days respectively.
The next age group is of the employees falling in the age group of 30-39. In this age group 9
employees do not remain absent, 10 employees remain absent for 1 or 2 days and 4
employees remain absent for 3 or 4 days.
The next age group is of the employees falling in the age group of 40-49 very less percent of
the employees fall in this age group i.e. only 4% and they usually remain absent for 1 or 2
days
The next age group is of the employees falling in the age group of 50-59 and they do not
remain absent.
Absent
Marital
Status
Options
1-2
3-4
5-6
>than 6
Total
Single
25
22
11
60
Married
18
17
40
43
39
16
100
Total
Page 55
From the data it could be found that 60% of the employees were single and 40% were
married. In those 60%, 25% of the employees never remained absent. The rest 22%
remained absent for 1 or 2 days, 11% of the employees remain absent for 3 or 4 days and the
remaining 2 % that is 1% each remained absent for 5 or 6 days & more than 6 days
respectively.
In the rest 40% married employees, 18% never remained absent, 17% remained absent for 1
or 2 days and the rest 5% remained absent for 3 or 4 days.
Page 56
ABSENT
OPTIONS
Total
MONTHLY
4000-6000
10
INCOME
6000-8000
17
18
40
8000-10000
15
12
36
14
Total
43
39
16
100
From the survey it can be interpreted that majority of the absentees are in the group who are
getting the salary in the range of Rs. 6000-8000 & Rs. 8000-10000. There are also employees
who remain absent though they are getting high salary that is in the range 10000 & above.
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
Page 57
5.
ABSENT
NO. of years
associated with this
co.
OPTIONS
1 or 2
3 or 4
13
24
1-2 years
11
13
32
3-4 years
14
4-5 years
12
11
24
Total
43
39
16
100
5 or 6 More than 6
Total
Page 58
From the data it could be seen that 24% of the employees were associated with the company
for less than 1 year, 32% of the employees were associated with this company for 1- 2 years,
14% of the employees were associated with this company for 3-4 years, 6% of the
employees are associated with this company for 4-5 years and rest 24% of them are
associated with the company for more than 5 years.
13% of the employees who are associated with the company for less than 1 year do not
remain absent and 13% of the employees who are associated with the company for 1 0r 2
years remain 1 or 2 days absent in a month. This means that the freshers usually do not
remain absent in their initial days but when they are associated with the company for 1 or 2
years they start remaining absent 1 or 2 days and some employees also employees remain
absent for 3 or 4 days. And also the employees who are associated with this company for
more than 5 years also remain absent. The absenteeism is been seen in the range of 1 or 2
years or more than 5 years that is employees who are associated with the company for 1 or 2
years or for more than 5 years mainly remain absent.
6.
Absent
Shift
1-2
3-4
5-6
>than 6
Total
General
17
First
12
20
Second
13
Third
18
None
17
32
Total
43
39
16
100
Page 59
From the survey its been seen that many of the employees who find it difficult in working
in first shift remain absent. Its been seen that those employees who find it difficult in
working in first shift, when they are appointed to work in first shift they remain absent.
Many of the employees who are comfortable in working in any of the shift do not remain
absent. So it could be seen that many of the employees remain absent for 1 or 2 days and
only few remain absent for 2 or 4 days. Employees who have difficulty in working in
general shift only 6 of them remain absent for 1 or 2 days, 4 employees remain absent for 3
or 4 days & 7 employees do not remain absent which means many of the employees who are
having problem working in general shift do not remain absent. Employees who are having
difficulty working in first shift remain absent for 1 or 2 days.
Page 60
7.
Absent
Leaves
1-2
3-4
5-6
>than 6
Total
12
13
11
18
33
12
16
34
13
More than 3
Total
1
43
3
39
3
16
0
1
0
1
7
100
From the survey its been seen that employees who take leaves for 1 or 2 days also remain
absent for 1 or 2 days. Employees who never took any leaves never remained absent as
well. The trend in RSB Transmissions (I) Ltd. is that the employees who take leaves for 1 or
2 days also remain for absent for 1 or 2 days.
Page 61
From the past records of absentees its been found that the absenteeism rate in the the
company is around 4 to 5%
From the survey I could find that majority of the employees fall in the age group of
20-29. That is they all are young and energetic to work.
60% of the employees are single (unmarried) which means that they do not have too
much of family responsibilities onto them.
Its been found that majority of the employees are having the monthly income in the
range of Rs.6000-8000 & Rs.8000-10000. But still the employees are expecting
more salary as they are not able to fulfill the needs of their family.
Most of the employees are not the old employees that are working from many years.
But I could see that they are fresh and do not know much about the working
environment of RSB Transmissions (I) Ltd.
The employees are comfortable enough in working with any shift almost 32% of the
employees do not have any problem working in any of the shifts. These employees
are more dedicated towards their work.
Though the company hires employee before getting to know their educational
qualification, yet there are 37% of the employees whose job and their educational
qualification is different. These employees whose job and educational qualification
do not match are those employees who are having prior wok experience.
I could find that almost all i.e. 75% of the employees need a job rotation. They get
bored with the same work so this lead for them to remain absent. They want changes
and want to learn new things.
I could find that whenever the employees wanted leaves they could get. But yes there
are also such employees who never get leaves. They feel differentiated in the
company. So these employees who are not able to get leaves in time of their work
tend to remain absent.
Page 62
The main reason behind employees taking leaves will be because they will be having
some work to be completed they usually take a leave for 1 or 2 days and company do
not mind giving leaves to these employees who genuinely have some work to be
completed. There are also some employees who take leaves for more than 3 days;
these are those employees who have serious health issues with themselves or with
their family members.
Usually employees avail casual leaves followed by medical leaves and few
employees avail both medical and casual leaves depending on the situation.
Its been seen that almost 43% of the employees do not remain absent and rest 39%
remain absent for 1 or 2 days in a month. These are those employees who remain
absent for family problems or personal problems.
Its been found that the main reason for absence is personal problem, followed by
family problems and lack of interest, long working hours & sickness.
The employees are satisfied and have rated the facilities to be positive none of them
have rated that to be negative. They get all the basic facilities that is they have cab
facility, canteen facility, good working environment, first aid facilities etc.
RSB Transmissions (I) Ltd. have all the basic first aid facilities in the company and
in case of major injuries they have all the facilities to take them to the doctors and
get them treated. Also they provide safety glasses, earplugs, gloves as safety to the
employees. But still its been found that few employees are not happy with the health
& safety measures the company has. And some are having a neutral opinion about
this. Very few are highly satisfied with the health and safety measures provided to
them by the company.
Its been found that many employees share a friendly relation with their superiors.
But there are also few employees who have a negative relation with their superiors
they do not like their superiors guiding them. They have built an image about their
superiors that they never appreciate their work.
It been found that the main factor which influences the employees to be regular to
work s to increase their wages/incentives. Few of the employees also feel that good
work environment and good employee relation will act as a motivational factor for
them to be regular to the work place.
Page 63
Its been found that majority of the absentees are in those areas of work where the
employees are more & where the work is very important like in cutting shed,
dressing are, machine are, main frame assembly area etc.
Its also been found that the major absentees are of the age group 20-29 years. They
remain absent because they are not fully matured and serious about the work. The
employees in this age group still want to enjoy their life so they remain absent
irrespective of thinking the consequences of their absence.
The employees who are single have more possibilities of remaining absent then the
one who are married. As married employees have more responsibilities and are
grown up & mature enough.
Its been seen that the majority of the employees remain absent whose monthly
income is in the range of Rs. 6000-8000 & Rs. 8000-10000
Majority of the employees who are absent are associated with the company for not
more than 2 years. These employees are new to the company and are not adjusted
with the environment so they remain absent regularly.
Its been seen that employees who are working in first shift and find working in that
shift difficult, remain absent regularly.
Its also been found that the person who avail leaves for 1 or 2 days also remain
absent for 1 or 2 days. As they are not allowed to stay on leave for continuous
period. So they remain absent.
Page 64
From the interaction with the employees I could find that many of the employees say
that due to routine work they remained absent. Employees say that if they increase
the salary then they would not remain absent. Some of the employees say that as they
get low salary so they remain absent for some days and do work in some other places
where they can earn some extra money. Some of the employees say that they do not
get leaves whenever they want for that reason they remain absent. Also the
employees are not fully happy with the health & safety measures provided to them.
That is the employees will be working on the machines continuously for 8 hours it
becomes hectic for them to work and they do not get medicines whenever they want.
So as rest they remain absent.
On asking the suggestion to reduce absenteeism they say that they should provide
leaves for them that is minimum of 2 leaves in a month. Some of them say that if
they increase the job responsibilities then absenteeism can be reduced. The
employees also say that whenever they require leave they are not been given,
whereas for the office staff and some employees its been easily given so they feel
differentiated and do not work with full dedication. Its also been seen that some
employees do not have proper transportation facility so they remain absent.
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SUGGESTIONS:
Its been always said that until and unless the management and the employees do not
have a good relation with them. Its not possible to solve any problem which is been
faced. So I would suggest the management team to create a good and friendly
relation with their employees. They must understand the problems which are been
faced by the employees and try to solve them
The cost associated with this is to spend some human resource staff time in
interacting with the employees
The expected benefits would be an improved employee and superior relation. And
would create a friendly relation so that they can solve the employees problem and
also the employees can help the management in times of problems faced by the
company.
The management should try to provide incentives to the employees on attending their
job regularly without remaining absent. This will act as the motivation to the
employees to be regular to the company.
The cost associated with this would be an additional amount of around 300 per
employee which will be around Rs. 12 per day.
And the benefits from this would be motivational factor to the employee. This will
act as both monetary & non monetary motivational factor. The expected results from
this would be employees being regular to their workplace and increase the
production which will increase their sales.
The management should also try to adjust the shifts of the employees i.e. if one
employee is scheduled to work in the general shift but he is not able to attend in that
shift. In case if the same employee is ready to attend the work in any other shift then
they should be allowed to do so, so that neither the work will be pending nor the will
have to remain absent.
There are no additional costs involved in this. Its just the employees salary which
will be paid.
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The benefits from this would be that neither the work will remain pending nor other
employees will have to work overtime to complete the work of the absent
employees.
The management should take strict action onto those employees who remain absent
for more than 2 days in a month. As most of the employees are young they are not
fully matured they want to enjoy life by spending time with friends, so taking a strict
action onto those employees will help the management in getting seriousness in
working environment.
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CONCLUSION:
One of the most functional needs of an employee is to maintain its operation and service
without any interruption. Absent employees can have a profound effects on the ability of the
organization to operate effectively .Thus the desire to minimize employee absenteeism is
significance.
This study was conduct at RSB Transmissions (I) Ltd on the basis of the survey conducted it
came to be concluded that many of the employees say that if they are been provided with the
facility of leaves there will not be any problem to the management as well to them. And few
of the employees ask for the shift change to reduce absenteeism, incase if the employee is
not able to turn up to the work place then he should have an option to come in any other
shift and work so that the work will also not be pending.
Most of the employees say that the work environment is good they are satisfied with the
working hours, welfare facilities, and their relation with the superiors. But they are not
highly satisfied with the work environment. They say that the superior should maintain good
relation with the employees and also they should create a good working environment.
Most of the employees say that the HR manager should take actions to control absenteeism
that is by making employees fully aware of the organization policies and procedures,
maintain appropriate leave details accurate and up-to-date record of staff and implement
disciplinary procedure wherever required. Thus it can be concluded that RSB has employee
absenteeism which can be curbed if the suggestions are been considered.
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BIBLIOGRAPHY:
INTERNET:
http://indiainbusiness.nic.in/newdesign/index.php?param=industryservices_landing/3
99/
http://dhi.nic.in/UserView/index?mid=1321
http://www.dnb.co.in/engineering/overview.asp
https://en.wikipedia.org/wiki/Heavy_industry
http://www.indianconstructionindustry.com/indian_construction_equipment/indian_const
ruction_equipment.html
http://svimi.org/ejournal/downloads/vol1issue1/5.pdf
http://www.rsb-industries.com/index.html
COMPANY DOCUMENTS:
Attendance Registers
Previous reports.
TEXT BOOK:
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ANNEXURE:
Sl. No.:
QUESTIONNAIRE
b. 20-29
c. 30 - 39
d. 40 - 49
f. Above 60
4. Marital status
a. Single
b. Married
c. Divorced
5. Monthly income:
a. Less than 4000
b. 4,000-6,000
c. 6,000- 8,000
d.8,000-10,000
b. First Shift
c. Second Shift
e. None
b. No
b. No
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b. 1
c. 2
d. 3
e. more than 3
12. Which of the following do you avail often? (Mark all the relevant options)
a. Medical Leave
b. Privileged Leave
c. Casual Leave
d. All
b. 1-2
c. 3-4
d. 5-6
e. more than 6
c. Family reasons
d. Personal reasons
Very Good
Good
Fair
Bad
Very Bad
16. Are you happy with the health & safety measures provided to you?
a. Strongly Agree
b. Agree
c. Neutral
d. Not Agree
e. Strongly Disagree
17. How do you rate your relation with your superior?
a. Very good
b. Good
c. Fair
d. Bad
e. Very B
18. What kind of motivational factors can be adopted to increase the regularity of the
employees?
a. Good employee relation
b. Good work environment
c. Incentive/ wage hike
d. Future prospectus
e. Increase Job responsibility.
KOUSALI INSTITUTE OF MANAGEMENT STUDIES, KARNATAK UNIVERSITY DHARWAD
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