Bill No: 0275918552

| Bill Period: 28.05.15 to 27.06.15 | Bill Date: 28.05.15 | Your Postpaid Plan: Rental Free Plan

Mr. Anurag Sah

Happy to help

Sainikwadi, Behind Varun Medical

SMS BILL to 199 (toll free)

Ema il us at
vodafonecare.del@vodafone.com
Call on 98110 98110 or 199
Transfer Balance to prepaid, Dial*130#
(Toll free)

Sr No 21/2 Wadgaonsheri
Pune- 411014
Maharashtra

Alternate Contact No :

Not Available

Relationship No : 1.48766333
No. of Connections: 1

Amount Due:

Rs. 1091.31

Due Date:

Immediate

Amount due
Previous balance

Rs.1091.31

- Payments
Rs.0.00

+ Adjustments
Rs.0.00

+ Charges for this bill period

Rs.0.00

= Immediate
Rs.1091.31

Amount Immediate
after15.07.15

Rs.1291.31

Pay previous balance if any, immediately to avoid disconnection. Pay your current charges by 15.06.15 to avoid late payment charges.

Summary of charges for this bill period

One time Charges

Monthly Charges
Call Charges
Conference Call Charges
SMS Charges
Mobile Internet Charges
National Roaming Charges
International Roaming Charges
VAS Downloads
Discounts / Other Charges
Other credits / Charges
Sub Total

Service Tax @ 12.36%

Total

(Rs)
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

Many ways to pay your Vodafone bill

Pay Online

Pay using m-pesa TM

Log on to Vodafone Website, www.vodafone.in and go to "Quick Bill

Pay" to pay using your credit card, debit card or netbanking. Simply sms
QUICKPAY to 199 (toll-free).

Pay your bill from your mobile using Vodafone m-pesa. To register for mpesa, visit a nearest Vodafone Store or call up 55400 (toll-free).

Pay using MyVodafone App

Call 199 (Toll-Free) from your Vodafone number & follow the voice
instructions to pay your bill using your credit card.

Pay on IVR
Log on to MyVodafone App on your Smartphone and pay using your credit
card, debit card or netbanking. You can download the app free of cost from
PlayStore or Apple Store on your Smartphone.

Pay at Vodafone Stores

Pay through Direct Debit

Walk-in to a nearest Vodafone Store and pay by cash, credit or debit card.
You can also drop your cheque into the Payment Drop Box.

Give standing instructions to automatically debit your bill amount from your
bank account or credit card. To sign up for Direct Debit, call 199 or visit
nearest Vodafone Store or log on to www.vodafone.in.

Pay using Payback/Citi Reward Points

Make your bill FREE! Pay with Payback / Citi Reward Points.

Imp : Cheque/DD should be payable to Vodafone No <Mobile No>. For eg. "Vodafone No 9820098200".
Vodafone Mobile Services Limited :
C-48, Okhla Industrial Area, Phase II, New Delhi-110020. Fax:112694015
Service Tax Registration No : AAACS4457QST001
CIN : U64202DL1992PLC088087
Regd. Office : C 48, Okhla Industrial Area, Phase II, New Delhi-110020.Fax: 112694015, www.vodafone.in

Were Happy to HelpTM

Helpful Information for You

Call us on 199 from your Vodafone mobile or call on 98110 98110

from any other network.
You can also visit www.vodafone.in ,email us at
vodafonecare.del@vodafone.com or fax us on 11-26940154
For complaints, service activation/deactivation and
tariff change requests call
198 (toll free) from your Vodafone mobile.

Billing information:
For last bill summary, unbilled amount, credit
limit, last 3 payments, etc., dial *111#
You can also send an SMS to 199for the following:
Last bill summary :SMS MBILL
Data balance : SMS DATA BAL
Bill in regional language : SMS LBILL

To activate ISD Calls*:

Write to Us at
Manager, Customer Service, Vodafone Mobile services Limited,
c-48, Okhla Industrial Area, Phase II, New Delhi-110020
Be sure to get the docket number (your unique complaint/request
number) and quote it in all future communication.
If youre not satisfied with our responses, contact our Nodal
Officer. Name: Monika Pathak
Phone: +91 98116 99317 | Fax: +91 11 26940154
Email: nodal.delhi@vodafone.com
You can also appeal to our Appellate Authority.
The appeal form for complaints can be downloaded from our website.
Name: Manish Jain
Designation: Head - Customer Service
Phone: +91 98110 90001 | Fax: +91 11 26940154
Email: appellate.delhi@vodafone.com
Contact them with the docket number, from Monday to Friday,
between 9.30 AM to 6.00 PM at the above address

SMS ACT ISD to 199(*Deposit as applicable)

For itemised bill (Charges as applicable):
Log on to www.vodafone.in or SMS to199

Subscribe to e-bill:
SMS ACT GOGREEN to 199
SMS EMAIL (space) email ID to 199to register your email ID

To change address:
Visit your nearest store with the new address
proof. For more information call 199(toll free).

Reporting loss of SIM:

Call Vodafone Care immediately at 199 (toll free)
or 98110 98110, and inform us. The connection
will be barred immediately.

Avoidable Charges
Late payment charges
Outstanding Amount

Late Payment Charges

Rs 100 299

Rs 25

Rs 300 499

Rs 50

more than Rs 500

Rs 100

About Your Tariff Plans

No migration fee will be charged when migrating to any plan
No increase in your tariff plan for 6 months from enrollment of tariff
No charge will be levied for any service without your explicit consent
Security deposit will be refunded within 60 days of closure of
the account, beyond which, we will pay you an interest

of 10% per annum on the deposit

To calculate the financial implications of your tariff plan,
visit www.vodafone.in
It is advisable to change the tariff plan at the end of the bill cycle

Value Added Services

Reconnection charges
In case of disconnection due to non payment, you can get reconnecte at
a cost upto Rs 150 (plus service tax). The amount will be

charged in your subsequent bill.

Bounced cheque charges

If your cheque returns unpaid by your bank, youll be charged
up to Rs 200. It may also result in withdrawal of services.

i. From entertainment to infotainment, get our best

services hand-picked for you, call 123(toll free)
ii. To deactivate any service, SMS STOPto 155223

or call 155223(toll free)

Dynamic Credit Limit

Manage Your Vodafone Account Online

To find your dynamic credit limit, SMS LIMITto 199(toll free).

- Register for My Vodafone by visiting

www.vodafone.in/myvodafone

Your dynamic credit limit depends on the security deposit youve paid,
your average monthly usage, payment track record and onhow long
youve been with us. You may be asked to make an interimpayment

- Download MyVodafone App on your

smartphone. SMS MYVFto 199

International Roaming
a.
International rates for Data usage vary from Rs
5.50/10 KB to Rs 10/10 KB, depending upon the country
of visit. Please visit www.vodafone.in for details.
b.
Applications within your handset might be set for auto sync/auto
refresh. Kindly change settings to manual sync/manual
refresh when travelling overseas.
c.
SMS on International Roaming is charged at Rs 15/SMS (1 SMS = 160
characters)
To activate International Roaming *before you fly
overseas, SMS ACT IR to 199(*Deposit as applicable)
Save up to 95% on International roaming with Vodafone,
SMS IROAMto 199to check IR discount benefits

on International Roaming

if your usage is more than your dynamic credit limit.

However, Vodafone at its discretion allows usage beyond the credit limit
based on your payment history, without changing the credit limit. Your
payment will be basis actual calls made.
To increase your credit limit you have to make an additional
payment towards your security deposit.

Complaints and Requests

To check the status of your complaints and requests for the last 3 months, log onto My
Vodafone. Select "Complaints and Requests"

under the "My Account - Support" section.

To avoid unwanted telemarketing calls, register your Vodafone number in NDNC
Registry - call1909 (toll free) or SMSSTART 0 to 1909 (toll free).

All contents of this bill will be deemed correct by you if you dont
inform us of any discrepancy within the due date.

Tips for You!

Note

Free Data usage on your connection is also applicable on

usage carried out on any Vodafone network within India.

Charges of 50p/3 mins will be applicable when you choose

to speak to an agent on dialing 199from your Vodafone mobile.

Your Usage Details

Vodafone No :

Mr. Anurag Sah

Local Pulse Rate :

Bill Period : 28.05.15 to 27.06.15

7798907540
VF 2 VF 60 seconds and VF 2 Others 60 seconds

Dynamic Credit Limit : Rs. 9000 (For details refer back of page 1)

Your Postpaid Plan : Rental Free Plan

Outgoing
Call Details

STD
(Rs /Pulse)

VF 2 VF

2.4

2.4

Local

0.6

VF 2 Others

2.4

2.4

National

1.5

VF 2 LL

2.7

2.4

International

Video Calls

Outgoing
SMS Rates

(Rs /SMS)

Local
(Rs /Pulse)

Above tariff details do not include any VAS tariffs, Roaming Charges, SMS to special numbers, free minutes, special promo packs or special promo features like Nightspeak, Family & Friends, CUG, etc
For further details on international call rates, visit www.vodafone.in

Service Tax @ 12.36%

(Rs)

Service Tax@ 12.36% inclusive of Education & SHE Cess

0.00

Total 8 July 2015

0.00

Payment Received

1100.0

Total

1100.0

Note: If your tariff plan offers you free SMS, BlackBerry and/or GPRS, details of the usage are not provided in this itemized bill.
These details can be found in your Vodafone bill downloadable from My Vodafone on www.vodafone.in

SMS BILL to 199 (toll free) for bill information

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