Service Tech cs4336 cs4342 cs4354

Technical Service Manual: CS4336, CS4342, cS4354
Technical Service Manual

Oc CS4300 scanner serie
Oc CS4300 Scanner serie
Preface
1 Copyright
This publication is and remains the property of Oc-Technologies B.V.
The information it contains is confidential and is solely intended as a personal
aid for service personnel in carrying out service activities on the Oc equipment described in this
publication.
No part of this publication may be reproduced or be made public in any form or in any way
whatsoever without the
prior written permission of
Oc-Technologies B.V.
2008 Oc-Technologies B.V.
2 TSM INFORMATION
Why should you use the Technical Service Manual Oc CS4300?
The TSM Oc CS4300 is one of the tools you will need for your work.
It will enable you to meet customer requirements better, quicker and in a clearly structured and
accessible way.
The TSM provides you with information you will require for installing and carrying out corrective
and preventive
maintenance on this machine.
At whom is the TSM Oc CS4300 scanner serie targeted?
This TSM has certainly not been written as a teach-yourself manual.
During the Oc CS4300 service training course you will learn to use and interpret the TSM in such
a way that you can
work quickly and efficiently.
The service training course also gives you an opportunity to broaden your knowledge on how the
machine functions.
The TSM and service training course are closely linked.
Participating in a service training course without using the TSM is just as incomplete as using the
TSM without having
learned how to use and interpret it in a service training course.
The compilers of the TSM hope that you will find adequate information so that you can do your
work quickly, correctly
and with a continuing sense of satisfaction.
Feedback
Naturally, this TSM is always open to improvement. It is not unlikely that you may find
imperfections and/or errors.
Oc would be grateful if you would inform ITC (International Training Centre) in Venlo of any
errors, imperfections
or suggestions for improvement. You can do this as follows:
This chapter contains a Document Change Request Form (DCRF).
Copy this Form and enter any remarks you may have about this manual.
Send the DCRF to the Technical Co-ordination department. This department will inform the
International Training
Centre-Service. The address is:
Oc-Technologies B.V.
For the attention of: Manager I.T.C. - Documentation Development & Distribution
Postbus 101
5900 MA Venlo
or e-mail:
itcservice@oce.nl
3 GENERAL WARNINGS
We would like to draw your attention to the general warnings, summarized on this page. You will
find specific warnings
further on in the TSM in the descriptions of operations that have to be carried out in dangerous
circumstances.
1 Avoid damaging PBA's via electrostatic discharges. You should wear the wristband, code no.
7991.320 and use the
antistatic mat, code no. 7991.322.
2 AVOID ELECTRIC SHOCKS!
Switch off the power supply to the machine and remove the mains plug from the wall socket if the
machine does not
need to be on when you are working on it.
3 AVOID MOVING PARTS!
When you remove the panels from the machine, make sure that you do not get your fingers caught
between moving
parts such as chains, cogs and gear belts.
4 This equipment must be earthed.
5 This equipment is not suitable for connecting to an IT-power system, often used in stand-alone
power systems (for
instance offshore, mining). When in doubt consult your Technical Coordinator.
6 Always ensure that wall sockets and power switches are easily accessible.
7 A blown fuse does not guarantee a powerless situation.
8 When replacing a mains cable or mains plug, only use components which comply with local
regulations.
4 NOTATION CONVENTIONS
Wherever necessary, the following points for attention are indicated in this TSM.
Note:
A "Note" provides information that is essential for a correct functioning of the machine. It
may also offer useful advice
about its operation.
Warning:
A "Warning" provides information that can prevent the product (copy, original, the copier,
etc.) from being damaged.
Caution:
A "Caution" provides information that prevents you from suffering personal injury.
Approx.:
Whenever a measurement is indicated with the expression approximately or approx., non
calibrated measuring instruments
can be used.
For code numbers of tools, jigs or measuring instruments please refer to the parts list.
5 FUNCTIONAL TEST
After every service do the following functional test:
- Make a copy of a typical original used by the customer.
- Show the copy to the customer.
- The customer must agree that the machine is performing according to their expectations
and within the machine
specifications laid down in this Technical Service Manual.
6 EDITION REVIEW
EDITION DATE CHAPTER SECTION
ed.1 December 2008 All All
7 SAFETY DATA
For information about safety data, see the User Manual Oc CS4300 scanner series.

Cas-C 09 Originals
Introduction
This page contains the CAS-C for the chapter 09 Originals with the fill out instruction.
Fill-out instructions
Symptoms
CAS-code
1. Print quality
Enter the CAS-code number
2. Image position / original /
recognition
3. Print quality: spots stripes
deformation
4. --5. Media / original jam
6. No print scan from digital env.
7. Total stop
8. Display message (permanent
error)
9. Noise, odour, damage others
Actions
1. Replace (life time)
2. Replace (defective)
3. Install (missing part)
4. Adjust, correct
5. Repair / fix
6. Clean / dismount / lubricate
7. Replenish / drain
8. Instruct / install
0. -----
CAS-code
CAS-code
321
322
323
324
325
326
327
328
329
Description
Stepper motor
OIBA (Opto interrupter Board)
Belts
Gear Assy
Feedrollers
Original Guide Plate
Media Thickness Detector
Elevation Motor
Opto Interupter (Original Guide plate)
358
359
360
Mechanical Connections
Electrical Connections
Other

Cas-C 10 Scanning
Introduction
This page contains the CAS-C for the chapter 10 Scanning with the fill out instruction.
Symptoms
CAS-code
1. Print quality
recognition
deformation
7. Total stop
error)
Actions
4. Adjust, correct
5. Repair / fix
0. -----
CAS-code
CAS-code
361
362
363
364
365
366
367
Description
Lenses
Mirrors
CCD Camera
Original Glassplate
Fluorescent Lamp / Lamp Cartridge (LCA)
OSBC (Lamp Sensor Board)
White Background plate
397
398
399
400
Settings / Parameters
Mechanical connections
Electrical connections
Other

Cas-C 11 Image Processing
Introduction
This page contains the CAS-C for the chapter 11 Image Processing with the fill out instruction.
Symptoms
CAS-code
1. Print quality
recognition
deformation
7. Total stop
error)
CAS-code
CAS-code
401
402
403
Description
CBMA Camera Board
SUHx Scanner Unit
Stitching
437
438
439
440
Other
Actions
4. Adjust, correct
5. Repair / fix
0. -----

Cas-C 20 Interface
Introduction
This page contains the CAS-C for the chapter 20 Interface with the fill out instruction.
Symptoms
CAS-code
1. Print quality
recognition
deformation
7. Total stop
error)
CAS-code
CAS-code
Software
761
763
764
765
Hardware
766
Description
Customer software / Application
Oc Colour Copy
Oc Scanner Agent
Scanner Maintenance
Host Interface hardware / Network
Cables
770
USB Cable
Various
777
778
779
780
Mechanical connections
Electrical connections
Other
10
Actions
4. Adjust, correct
5. Repair / fix
0. -----

Cas-C 22 Power & Control
Introduction
This page contains the CAS-C for the chapter 22 Power & Control with the fill out instruction.
Symptoms
CAS-code
1. Print quality
recognition
deformation
7. Total stop
error)
Actions
4. Adjust, correct
5. Repair / fix
0. -----
CAS-code
CAS-code
841
846
848
850
851
852
Description
SMPS Power Supply
SKDG Operator Panel
IMKC Interface Board
LMFA Lamp and Motor Driver Board
CBRC Smart Card Reader
MDAC, Elevation Motor Driver Board
877
878
879
880
Other
11

Cas-C 25 Environment / Customer / Installation
Introduction
This page contains the CAS-C for the chapter 25 Environment / Customer / Installation with the fill
out instruction.
Symptoms
CAS-code
1. Print quality
recognition
deformation
7. Total stop
error)
CAS-code
CAS-code
Description
961
962
963
Environment
970
971
972
973
974
Installation
991
992
993
996
997
998
999
No fault on arrival
Incorrect operation
Exaggerated demands
12
Mains supply
Temperature
Humidity
Static charges
Electrical discharges
Package dammaged
Cover
Frame / Chassis
Pedestal
Painting
Other
Machine OK
Actions
4. Adjust, correct
5. Repair / fix
0. -----

Table of Contents
1.
Introduction ..........................................................................................................................15
2.
Maintenance..........................................................................................................................15
3.
General Information ............................................................................................................17
3.1
3.2
3.3
SCREWS SECURED BY SEALING LACQUER ........................................................................................................... 17

MARKING CODES FOR CIRCUIT BOARDS .............................................................................................................. 17
DOWNLOADING SCANNER FIRMWARE ................................................................................................................. 17
3.3.1
Erase and Restore Parameter Blocks............................................................................................................ 17
3.4
BLOCK DIAGRAMS ............................................................................................................................................... 18
4.
Electrical Check and Adjustments .....................................................................................19
4.1
SMPS, SWITCH MODE POWER SUPPLY ................................................................................................................ 20

4.1.1
AC Voltages................................................................................................................................................... 20
4.1.2
DC Voltages .................................................................................................................................................. 20
4.1.3
Adjustments ................................................................................................................................................... 20
4.1.4
Fuses ............................................................................................................................................................. 20
4.2
LMF, LAMP AND MOTOR DRIVER BOARD ........................................................................................................... 21
4.2.1
DC Voltages .................................................................................................................................................. 21
4.2.2
Signal LED's on the LMF Board................................................................................................................... 21
4.2.3
Stepper Motor Driver .................................................................................................................................... 21
4.2.4
Functional Tests ............................................................................................................................................ 21
4.2.5
Fuses ............................................................................................................................................................. 21
4.2.6
Markings ....................................................................................................................................................... 22
4.2.7
Jumper Settings ............................................................................................................................................. 22
4.2.8
Hints .............................................................................................................................................................. 22
4.3
CBM, CAMERA BOARD ....................................................................................................................................... 24
4.3.1
DC Voltages .................................................................................................................................................. 24
4.3.2
Functional Test.............................................................................................................................................. 24
4.3.3
Markings ....................................................................................................................................................... 24
4.3.4
Hints .............................................................................................................................................................. 25
4.4
SUH, SCANNER CONTROLLER BOARD ................................................................................................................. 26
4.4.1
DC Voltages .................................................................................................................................................. 26
4.4.2
Functional Test.............................................................................................................................................. 26
4.4.3
Markings ....................................................................................................................................................... 26
4.4.4
Signal LED's on the SUH Board ................................................................................................................... 26
4.4.5
Hints .............................................................................................................................................................. 26
4.5
SKD, OPERATORS PANEL .................................................................................................................................... 28
4.5.1
DC Voltages .................................................................................................................................................. 28
4.5.2
Functional Test.............................................................................................................................................. 28
4.5.3
Markings ....................................................................................................................................................... 28
4.5.4
Switch Setting (Scanner ID) .......................................................................................................................... 28
4.6
IMK, INTERFACE BOARD ..................................................................................................................................... 30
4.6.1
DC Voltages .................................................................................................................................................. 30
4.6.2
Functional Test.............................................................................................................................................. 30
4.6.3
Markings ....................................................................................................................................................... 30
4.7
MDA, MOTOR DRIVER BOARD............................................................................................................................ 31
4.7.1
DC Voltages .................................................................................................................................................. 31
4.7.2
Functional Test.............................................................................................................................................. 31
4.7.3
Markings ....................................................................................................................................................... 31
4.8
CRB, CARD READER BOARD ...............................................................................................................................32
4.8.1
Dip Switch Setting ......................................................................................................................................... 32
4.8.2
Markings ....................................................................................................................................................... 32
4.8.3
Signal LED on CRB Board ........................................................................................................................... 33
4.9
CHECK AND ADJUSTMENT OF ORIGINAL GUIDE SENSORS (ATAC) ..................................................................... 34
4.9.1
Adjustment of Roller Sensor.......................................................................................................................... 36
4.9.2
Top Position Sensor ...................................................................................................................................... 37
4.9.3
Adjustment of Top Position Sensor, Type 1 (CS4354S) ................................................................................ 38
4.9.4
Adjustment of Top Position Sensor, Type 2 (CS4342S, CS4336S, CS4336) ................................................. 39
4.9.5
Check of ATAC Position Sensors .................................................................................................................. 41
13

4.10
LCA, LAMP CARTRIDGE ...................................................................................................................................... 41
5.
Camera Adjustment .............................................................................................................42
5.1
5.2
5.3
CAMERA BOARD TILT .......................................................................................................................................... 42

SETTING INITIAL POSITION OF THE VERTICAL ALIGNMENT ARM ......................................................................... 43
ADJUSTING THE CAMERA TILT ............................................................................................................................ 44
5.3.1
Camera Tilt ................................................................................................................................................... 44
5.4
CCD-CAMERA CHECK AND ADJUSTMENT ........................................................................................................... 45
5.4.1
Check of Light Profiles, 3C36" (CS4336S, CS4336) .................................................................................... 46
5.4.2
Check of Light Profiles, 4C42" (CS4342S) ................................................................................................... 47
5.4.3
Check of Light Profiles, 4C54" (CS4354S) ................................................................................................... 48
5.4.4
Camera adjustment ....................................................................................................................................... 49
6.
SCANtest ...............................................................................................................................52
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10
6.11
6.12
6.13
6.14
6.15
6.16
TEST 1, SCANNER INFORMATION ......................................................................................................................... 53

TEST 2, DISPLAY TEST ......................................................................................................................................... 53
TEST 4, ORIGINAL SENSOR TEST.......................................................................................................................... 53
TEST 5, LAMP TEST.............................................................................................................................................. 53
TEST 6, MOTOR TEST ........................................................................................................................................... 53
TEST 7, COMPLETE HARDWARE TEST .................................................................................................................. 53
TEST 9, CAMERA ADJUSTMENT ........................................................................................................................... 53
TEST 11, STITCHING AND VERTICAL ALIGNMENT ................................................................................................ 54
TEST 12, ADJUSTMENT OF Y-AXIS SCALING........................................................................................................ 54
TEST 13, SWITCH SCANNER TO TEST MODE ........................................................................................................ 55
TEST 20, NOISE TEST ........................................................................................................................................... 55
TEST 21, SCANDUMP .......................................................................................................................................... 56
TEST 27, CAMERA ADJUSTMENT WIZARD ........................................................................................................... 56
TEST 28, ORIGINAL GUIDE SENSOR TEST ............................................................................................................ 56
TEST 30, CALIBRATE ATAC................................................................................................................................ 56
TEST 31, LMX COMMUNICATION TEST ................................................................................................................ 57
7.
Special Service Tools ............................................................................................................58
8.
Wiring Diagrams ..................................................................................................................59
8.1
8.2
8.3
8.4
8.5
8.6
3C36 PRIMARY WIRING (CS4336S, CS4336).................................................................................................... 60

3C36 SECONDARY WIRING (CS4336S, CS4336)............................................................................................... 61
4C42 PRIMARY WIRING (CS4342S) .................................................................................................................. 62
4C42 SECONDARY WIRING (CS4342S) ............................................................................................................. 63
4C54" PRIMARY WIRING (CS4354S) .................................................................................................................. 64
4C54" SECONDARY WIRING (CS4354S).............................................................................................................. 65
9.
Error Codes...........................................................................................................................66
14

1. Introduction
The purpose of this Technical Service Manual is to supply the information necessary to service the
following scanner models:
Model
Type
Optical
Res.
CS4354S
CS4342S
CS4336S
CS4336
4C54"
4C42"
3C36"
3C36"
508
600
600
600
2. Maintenance
Prerequisites: the output system used to validate the quality must be in a correct working situation.
In case the output of the scanner is printed:
Check Printer:
-Is the printer working without any messages (error or warning)
-Is a test printed from File OK
-Are the printing settings correct (quality etc)
Check Scanner:
Prerequisites: Customer maintenance must be done, and no consumables must be in a state that
need replacement.
Troubleshoot the Oc CS4300 scanner serie scanner hardware.
Detailed trouble shooting information is available in the Oc CS4300 Scanner serie
User Manual.
Have a look in the following chapter of the Manual:
Troubleshooting in the User manual or Chapter 9 of this TSM.
Note: The scanner validation option in scanner maintenance is a successful tool to
determine the need of cleaning or replacement of a consumable.
For detailed information see: Scanner maintenance
Troubleshoot the Oc CS4300 scanner serie scanner Quality
Detailed trouble shooting information is available in the Oc CS4300 scanner serie User Manual.
Have a look in the following chapter of the User Manual:
Scanner maintenance
Troubleshoot Oc Copy Easy (Optional)
The following steps are possible to troubleshoot Oc Copy Easy:
Check the scanner indicator (coloured circle):
- Green colour: The system is OK
- Other colour: Move the cursor on the text of the scanner.
Check the information. Examples: Not connected, Sleep mode, ...
Check the colour of the copy button:
- Green colour: The system is OK.
- Other colour: Move the cursor over the copy button.
Check the information. Examples: Media to small, ...
15

The Quality still not OK
- Step 1: Original type selection is not correct. Select a different original type.
Example: Mixed Originals.
- Step2: Selected media not correct: Example: Photo on Draft paper is not correct.
Select an other media type.
- Step 3: Original and Media is correct. Do a Calibration (Closed Loop
Calibration):
Select "Configuration" > "Calibration".
Click on the "Print target" Button.
Feed the Printed file in the middle of the scanner.
Select "Scan Target".
The Printed file is scanned by the scanner.
The calibration is done
16

3. General Information
3.1 Screws Secured by Sealing Lacquer
Some screws, nuts or the like are sealed by sealing lacquer. The color of the sealing lacquer signals
the following:
RED Lacquer
Factory adjusted. DO NOT ALTER
WHITE Lacquer Adjustment which may be altered
3.2 Marking Codes for Circuit Boards
All circuit boards are identified by a 4-letter code, where the fourth letter designates a specific
variant of the board. The board identification code is followed by a board revision number
(functional level) and for newer boards also an extra letter in parenthesis. This extra letter is
unimportant in this connection.
The marking of all printed circuit boards may be exemplified by the marking of the SUD Board:
SUDA02(B)
which designates SUD Board, variant A, revision 02. The (B) is of no importance and should be
neglected.
The revision number is updated only if the functionality of the board has been changed. Updated
boards will always be backwards compatible.
3.3 Downloading Scanner Firmware
The scanner firmware is stored in Flash Memory on the SUx Board.
Firmware is downloaded to the scanner through the USB 2.0 interface, please refer to any
readme.txt for download instructions.
The download program is started by double-clicking the self extracting firmware file.
It is recommended to disable Oc Scanner Agent before upgrading the firmware to prevent any
possible problems caused this program accessing the scanner during the upgrade.
Scanner firmware is available on the support home page.
3.3.1 Erase and Restore Parameter Blocks
When trouble shooting it may be advisable to clear the parameter blocks in the scanner to reset
these to default values.
The parameter blocks can be erased from Scanner Maintenance by right-click on the Title Bar and
select Erase Parameter Blocks from the pull-down menu.
Fig. 3-1, Erase and Restore Parameter Blocks

Note: Always run Scanner Maintenance after Erasing Parameter Blocks.
17

3.4 Block Diagrams
The Block Diagram is shown below.
Model
CS4354S
CS4342S
CS4336S
CS4336
Type
4C54"
4C42"
3C36"
Fig. 3-2, Block Diagram CS4354S, CS4342S, CS4336S, CS4336
18

4. Electrical Check and Adjustments
Required Test Equipment:
Multimeter, Ri > 10 MOhm
PC with the following installed:
SCANtest
Scanner Maintenance
USB Interface
SCANtest is described in Chapter 6, page 52.
On the following pages tests of the individual printed circuit boards are described as well as the
adjustment of various sensors.
19

4.1 SMPS, Switch Mode Power Supply
4.1.1 AC Voltages
CAUTION: The connector TB1 and the components in the hatched area
are connected directly to the mains voltage and constitute a risk of
electric shock, or injury to persons
4.1.2 DC Voltages
Ref. on Fig. 4-1
TB2, pin 1,2
TB2, pin 3,4,5,6
TB2, pin 7
TB2, pin 8
DC Voltage
+5.3 V +0/-0.1 V
GND
+12.5 V 0.5 V
+24 V 1 V
4.1.3 Adjustments
IMPORTANT: The output voltages of the SMPS are all factory set and should normally not be
adjusted.
The 5.3V output voltage should be no more than 5.3 V measured between GND and TB2, pin 1,2
(5.3V) on the SMPS, and no less than 5.1 V measured between GND and D3, bottom on the CBK
board. If the voltage is not within these limits, it may be adjusted by potentiometer VR1 on the
SMPS.
4.1.4 Fuses
No service replaceable fuses
5.3V
TB2, pin 1-2
5.3V
+ 5.3V + 0/-0.1
GND
GND
TB2, pin 3-6
GND
GND
GND
12.5V
TB2, pin 7
24V
+ 12.5V 0.5
TB2, pin 8
+ 24V 1
VR1
+ 5.3V Adjust
Fig. 4-1, SMPS Component Layout
20

4.2 LMF, Lamp and Motor Driver Board
All test points referred to below are shown in Fig. 4-2, page 23.
All DC voltages are measured relative to test point GND.
CAUTION: Connectors J1, J7 and all the components in the hatched
area are connected to the line voltage and constitute a risk of electric
shock, or injury to persons.
4.2.1 DC Voltages
Ref. on Fig. 4-2
Test point GND
TP8 - GND
TP9 - GND
TP10 - GND
TP18 - GND
TP16 - GND
TP15 - GND
TP5 TP7 *
TP7 TP6*
DC Voltage
GND
+3.3 V 0.1 V
+5.3 V +0/-0.2 V
+12.0 V + 1/-0 V
+24.0 V 1 V
+5.0 V 0.15 V
+12.0 V 0.3 V
+200 V 20 V
200 V 20 V
* Caution: These test points are at high voltage level and

constitute a risk of electric shock, or injury to persons.
4.2.2 Signal LED's on the LMF Board
The two indicators, LED1 and LED2 indicate the status of the stabilization circuit of the Lamp
Driver and are controlled by the feedback voltage on TP11. The following can be read from the
status of the LED's:
LED1: The status of this LED is of no importance.
LED2: ON: Stabilization circuit is close to or outside the active range and
the lamp should be replaced
OFF: Stabilization circuit within the active range
4.2.3 Stepper Motor Driver
There are no adjustments to the Stepper Motor Driver on the LMF board
4.2.4 Functional Tests
SCANtest:
Test 5, Lamp Test
Test 6, Motor Test
4.2.5 Fuses
The type and rating of the fuse on the LMFA board is:
F1:
T2.0AH/250V, type IEC 127- 2/5, UL R/C
IMPORTANT:
For continued protection against risk of fire, replace only with same type and rating of fuse.
21

4.2.6 Markings
CS4354S LMFAdd
CS4342S LMFAdd
CS4336S LMFAdd
CS4336
LMFAdd
where dd = board revision number.
4.2.7 Jumper Settings

Jumper:
4.2.8 Hints
Jumper on JP1:
JP1
not installed
Not installed: Lamp controlled by SUF

Installed:
Lamp constant ON
Control signals on J11:

pin 2: Lamp ON/OFF, LOW = ON
pin 8: Feed-Motor Step Pulse
pin 11: Feed-Motor Direction, LOW = FORWARD
Fan Speed Control:
A NTC Temperature Sensor located under the End Cover at the Operator Panel end of the scanner
controls the speed of the fans connected to J13 and J14.
22

+3.3V
+5.3V
TP8
TP9
+12V
TP10
24V
TP18
GND
TP4,12,13,17
JP1
+5V
TP16
LED2
LED1
NOTE: The
components in
the hatched area
are connected to
the mains voltage
and represents
risk of electrical
shock
+12V
TP15
Supplied directly from the SMPS
+ 200V + 200V
TP7
TP6
TP5
J4
Lamp Feed-Back
Fig. 4-2, LMF Component Layout

23

4.3 CBM, Camera Board
All test points referred to are shown in Fig. 4-3, page 24.
All voltages are measured relative to test point GND.
4.3.1 DC Voltages
Ref. on Fig. 4-3
D3, bottom
D3, top
D2, top
D4, bottom
DC Voltage
+5.3 V +0/-0.2 V
+5.0 V 0.2 V
+5.0 V 0.2 V
+12.0 V +1/-0 V
D4, top
C301, bottom
D308, bottom
+11.6 V 0.6 V
+3.3 V 0.1 V
+1.8 V 0.1 V
+11.6V
+5V
D4,top
D3,top
Camera Motor
Output
Remarks
From SUx / SMPS
Derived from +5.3V
Derived from +5.3V
From SUx / SMPS, used for
CCD and Camera Motor
Derived from +12V
From SUx / LMF
Derived from +3.3V
+12V
+5V
D4,bottom
D2,top
+5.3V
D3,bottom
+1.8V
D308,bottom
GND
J701, pin3,4
+3.3V
C301, bottom
Fig. 4-3, CBM Component Layout

4.3.2 Functional Test
SCANtest:
Test 7, Complete Hardware Test
Test 9, Camera Adjustment
4.3.3 Markings
CS4354S
CS4342S
CS4336S
CS4336
where dd = board revision number
24
CBMAdd
CBMAdd
CBMAdd
CBMAdd

4.3.4 Hints
+3.3 V is supplied from the LMF via the SUx Board.
+5.3 V and +12 V is supplied from the SMPS via the SUx Board.
CCD
The lines of pixels on the CCD are arranged as follows:
Upper line on the CCD:
2nd line on the CCD:
3rd line on the CCD:
Lower line on the CCD:
Red
Green
Blue
B/W
As the image is mirrored an even number of times (mirror chassis and lens), the Red line remains
upper line when referred to the original.
Control of Camera Motor
The Camera Motor for Vertical Alignment is driven from a controller IC on the CBK Board. The
supply voltage for the motor is +12 V.
The motor can be tested using test 9, Camera Adjustment (Forward / Reverse controls for the
Camera Motor)
After replacement of CBM Board, do:
SCA adjustment,
Do Scanner Maintenance.
Do not loose the Camera Fixing Screws and the Focus Lock Ring / Lock Screw.
Dis-assembly procedure:
Replace only the CBM assy.
Figure: CBM Assy
25

4.4 SUH, Scanner Controller Board
All voltages are measured relative to test point GND2.
4.4.1 DC Voltages
Ref. on Error!
Reference
source
not
found.
12V_CAM
DC Voltage
Remarks
+12 V + 1/-0V
5V_CAM
+5.3 V +0/-0.2 V
Supply for Camera Board,

Elevation Motor (ATAC)
Supply for Camera Board,
MDA Board (ATAC)
+3.3V_D
+5V
APEX_SUP
APEX_PLL
+3.3 V 0.1 V
+5.1 V +0.1/-0.2 V
+1.8 V 0.1 V
+1.8 V 0.05 V
Derived from 5.3V on SUF

SCANtest:
Test 1 Scanner Information
Test 7, Complete Hardware Test
4.4.3 Markings
Note: SUH variant depends on scanner model.
CS4354S SUHBdd
CS4342S SUHBdd
CS4336S SUHCdd
CS4336
SUHDdd
4.4.4 Signal LED's on the SUH Board
The three signal LEDs on the SUH board are for debugging purposes only. The ON/OFF pattern
displayed by these LEDs is not intended for general troubleshooting.
4.4.5 Hints
After replacement of SUH board:
As all scanner parameters are stored in the Flash Memory on the SUH board, the following steps
should be carried out after replacement of the SUH board:
Download Firmware
Run Scanner Maintenance
Enter Serial Number of scanner into Flash Memory (SCANtest, Test 1). The serial number of the
scanner is found on the marking label on back of the scanner
26
12V_CAM
12.5V
APEX_SUP
1.8V
5V_CAM
5.3V
+3.3V_D
3.3V
GND2
GND
APEX_PLL
1.8V
Supplied directly from the SMPS
Fig. 4-4, SUH Component Layout

27
4.5 SKD, Operators Panel

All test points referred to are shown in Fig. 4-5, page 29.
All voltages are measured relative to PCB Ground Plane.
4.5.1 DC Voltages
Ref. on Fig. 4-5
J2,pin 3
C1,top
DC Voltage
+3.3 V 0.1 V
+5.1 V +0.1/-0.2 V

SCANtest:
Test 1, Scanner ID Switch
Test 2, LED test
Test 3, Key test
4.5.3 Markings
CS4354S SKDGdd
CS4342S SKDGdd
CS4336S SKDGdd
CS4336
SKDGdd
4.5.4 Switch Setting (Scanner ID)
DIP Switch Setting:
Scanner
Model
CS4354S
CS4342S
CS4336S
CS4336
SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8 HEX

OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
ON
ON
OFF
OFF
ON
OFF
ON
0x64
0x63
0x62
0x61
An undefined switch setting may cause the Invalid Scanner ID Error Code to be displayed on the
Operator Panel.
IMPORTANT: The Scanner ID Switch setting is stored in the Flash Memory on the SUx board.
Every time the scanner is switched ON, it reads the switch setting and if it is different from the
stored value, the new setting will be stored and all other stored scanner parameters (including
Stitching, Basic Calibration and Color Calibration) will be cleared to default values. This means
that the scanner must be calibrated using Scanner Maintenance afterwards to restore the actual
values.
28
Switch 1
Scanner ID Switch
3.3V
Switch 8
J2,pin3
5.1V
C1,to
GN
Bottom View
Power
Red/Green
Powe
Diagnostics LED
Re
Wait LED
Yello
Forward/
Up
Ready LED
Red/Green
ATAC
Stop/Reverse/
Down
Fig. 4-5, SKD Component Layout
29
4.6 IMK, Interface Board

All voltages are measured relative to test points GND_T1.
4.6.1 DC Voltages
Ref. on Fig. 4-6
R34, top
+5V0_D1
+3V3_D1
DC Voltage
+5.3 V +0/-0.2 V
+5.2 V +0/-0.2 V
+3.3 V 0.1 V

Connect the computer to each separate port in turn and start SCANtest or Oc Scanner Agent to
check if the scanner is connecting on all ports available.
4.6.3 Markings
CS4354S IMKCdd
CS4342S IMKCdd
CS4336S IMKCdd
CS4336
IMKCdd
+3.3V
3V3_01
+5.2V
5V0_01
GND
GND_T1
+5.3V
R34,top
Fig. 4-6, IMK Component Layout

30

4.7 MDA, Motor Driver Board
All voltages are measured relative to test points TP1 (GND).
4.7.1 DC Voltages
Ref. on Fig. 4-7
C2, left
C4, top
TP2
TP4
DC Voltage
+12.0 V +1/-0 V
+5.3 V +0/-0.2 V
+5.0 V 0.15 V
+3.3 V 0.1 V
Remarks
SUx, 12V_CAM
SUx, 5V_CAM
Regulator on MDA
Regulator on MDA

Test 28, Original Sensor Test
4.7.3 Markings
CS4354S MDACdd
CS4342S MDACdd
CS4336S MDACdd
CS4336
MDACdd
TP2
5V
TP1
GND
TP4
3.3V
C4,Top
+5.3V
C2, Left
+12V
Fig. 4-7, MDA Component Layout
31

4.8 CRB, Card Reader Board
4.8.1 Dip Switch Setting
Default Switch Setting:
Switch No:
Status
ON
OFF
ON
ON
OFF
OFF
OFF
OFF
Note that the SCSI related switch settings (SW No 1,2,3,4 and 5) do not apply to these scanners.
Troubleshooting and Test Switches:
Mode
Switch
Boot startup
Continuous
Self Test
Forced:
Normal:
Selftest:
Normal:
ON
OFF
ON
OFF
SW7: If downloaded fails, try to set SW7 to ON. For normal operation SW7 must be set to OFF
SW8: Reserved for factory testing and must be set OFF.
Note: The switches are read at power-on only, and the scanner must be switched OFF and back ON
for a changed switch setting to become effective.
4.8.2 Markings
CS4354S
CRBCdd
CS4342S
CRBCdd
CS4336S
CRBCdd
CS4336
CRBCdd
32

4.8.3 Signal LED on CRB Board
The signal LED (LED1) on the CRB Board turns ON when a Smart Card is inserted. It only signals,
that a Smart Card has been inserted, it does not show whether the card is valid or not.
SW1
Switch 1
Switch 8
LED1
Fig. 4-8, CRB Component Layout
33

4.9 Check and Adjustment of Original Guide Sensors (ATAC)
The ATAC system has three sensors of which two can be adjusted plus a Tacho Sensor for the
Elevation Motor.
Down Position Sensor (Extended Thickness)*
Top Position Sensor*
Roller Sensor
Motor Tacho
* Depending on ATAC type these sensors are either at the LHS (Type 1) or the RHS (Type 2)
Fig. 4-9, Original Guide Plate Sensors

Down Position Sensor
Top Position Sensor
Roller Sensor
Motor Tacho
Detects when the Guide Plate is raised approx. 2mm

Paper handling is switched to "Extended Thickness"
Adjustable Detects when the Top Position is reached and
switches off the motor
Adjustable Detects when the Guide Plate has reached the
surface of the original and switches off the motor
Detects that the Elevation Motor is actually running
When Test 28 (SCANtest) is started, the status of three of the sensors is shown on the PC screen as
well as on the keyboard LED display and by the LED's on the keyboard:
Power LED
Red/Green
Wait LED
Yellow
Up (ATAC)
Ready LED
Red/Green
ATAC
Down (ATAC)
Down Position
Sensor
LED
34
(Extended
Thickness)
Wait
Top
Position
Sensor
Roller
Sensor
Power
Ready

The sensors are located under the Top Profile of the Original Guide. To get access to the sensors:
Remove the Ruler from the Original Guide
Remove the 4 fixing screws behind the Ruler
Open the Top Profile (Lid)
Release the lock screw in one of the bearings of the Top Profile
Slide the bearing off and lift off the Top Profile
Note 1: All sensors are click-mounted on brackets. The position of the sensor brackets are secured
by means of two fixing screws. To make the sensor adjustment easier, the left fixing screw
goes through a round and the right through an oblong hole.
The bracket for the tacho sensor is secured by only one fixing screw
Note 2: For safety reasons, the current to the Elevation Motor is constantly monitored. If the
currents exceeds a predetermined value, the drive circuit will be switched OFF and the
motor stops and can no longer be controlled from the Operator Panel. To reset the OFF
condition, the power must be removed from the MDA Board, either by disconnection of
the power cable (connector J1 on MDA) or by switching the scanner OFF/ON.
Note 3: When moving the Original Guide towards top position, the motor should be manually
stopped before the spindle-nut reach the left end of the spindle. Allow for a clearance of
about 1-2 mm as shown below. If the UP Key is pressed until the spindle-nut hits the endstop of the spindle, the motor will be switched OFF by the current limit circuit and can no
longer be controlled from the Operator Panel, see note 2 above.
Play: 1 mm
min. 1- 2 mm (normally approx. 10mm)
Fig. 4-10, Elevation Motor and Spindle
35

4.9.1 Adjustment of Roller Sensor
Start SCANtest
Select Test 28, Original Guide Sensor Test
Press UP Key to move Original Guide up at the least until the rollers of the Guide Plate slips the
Feed Rollers (Best/Ready LED is turned OFF).
Insert the 1.5 mm end of the two Adjustment Tools under the roller shaft on both sides of the Roller
Sensor, and adjust the position of the Roller Sensor just to turn the green Best/Ready LED ON.
Insert the 1 mm end of the two Adjustment Tools under the roller shaft on both sides of the Roller
Sensor, and check that the green Best/Ready LED is OFF.
Adjustment Tools
Fixing Screws for

Roller Sensor
Fig. 4-11, Adjustment of Roller Sensor
Fig. 4-12, Adjustment Tool for Roller Sensor
36

4.9.2 Top Position Sensor
The Original Guide Plate exists in two types/constructions, Type 1 to Type 2:
OGP
Type
Type 1
Type 2
Scanner
Model
CS4354S
CS4342S
CS4336S
CS4336
When opening the Guide Plate the two versions can be distinguished by the following two
characteristics, see images below:
1. On Type 1 the spring for the Release Handle is omitted
2. The Lid End Pieces has been moved to the Guide Plate
1. Spring for Release Handle
2. Lid End Piece
Type 1
Type 2
Fig. 4-13, Type 1 and Type 2 Original Guide Plate with ATAC
37

4.9.3 Adjustment of Top Position Sensor, Type 1 (CS4354S)
Make sure the Original Guide is closed and properly locked
Start SCANtest
Loosen the fixing screws of the Top Position Sensor bracket
Move the sensor to its uppermost position and fasten the fixing screws
Up
Fixing Screws for Top Position Sensor

Fig. 4-14, Adjustment of Top Position Sensor (Type 1)
Press the UP Key to move Original Guide to Top Position. Make sure to stop the motor before the
spindle-nut reach the left end of the spindle (see note 3 above).
Open the Original Guide
Orientate the two adjustment guides (see Fig. 4-16 page 40) for 16 mm spacing and place the guides
under the Original Guide at either end of the scan area.
The surface marked 16 must be facing the White Background Plate.
The cut out must be centred over the light aperture of the glass plate not to damage the White
Background Plate when the Original Guide is moved down against the adjustment guide.
Close the Original Guide and make sure that both Release Handles lock
Press the Down Key to move the Original Guide down until it automatically stops against the
adjustment guides.
If the Down Key is pressed after the Original Guide has stopped, the MDA Board ends up in the
OFF condition described in note 2 above.
38

Adjust the position of the Top Position sensor just to turn the Normal/Power LED ON
Orientate the two adjustment guides for 15.5 mm spacing and place the guides under the Original
Guide at either end of the scan area.
The surface marked 15.5 must be facing the White Background Plate.
Close the Original Guide and make sure that both Release Handles lock.
adjustment guides.
The Normal/Power LED should now have switched OFF. If not repeat this adjustment and be
careful not to "over adjust" the Top Position sensor.
4.9.4 Adjustment of Top Position Sensor, Type 2 (CS4342S, CS4336S, CS4336)
Make sure the Original Guide is closed and properly locked
Start SCANtest
Loosen the fixing screws of the Top Position Sensor bracket
Move the sensor to its uppermost position and fasten the fixing screws
Up
Fixing Screws for Top Position Sensor

Fig. 4-15, Adjustment of Top Position Sensor (Type 2)
Press the UP Key to move Original Guide to Top Position. Make sure to stop the motor before the
spindle-nut reach the left end of the spindle (see note 3 above).
39

Orientate the two adjustment guides (see Fig. 4-16 page 40) for 16 mm spacing and place the guides
under the Original Guide at either end of the scan area.
The surface marked 16 must be facing the White Background Plate.
Close the Original Guide and make sure that both Release Handles lock
adjustment guides.
If the Down Key is pressed after the Original Guide has stopped, the MDA Board ends up in the
OFF condition described in note 2 above.
Adjust the position of the Top Position sensor just to turn the Power LED ON
Orientate the two adjustment guides for 15.5 mm spacing and place the guides under the Original
Guide at either end of the scan area.
The surface marked 15.5 must be facing the White Background Plate.
The cut out must be centered over the light aperture of the glass plate not to damage the White
Close the Original Guide and make sure that both Release Handles lock.
adjustment guides.
The Power LED should now have switched OFF. If not repeat this adjustment and be careful not to
"over adjust" the Top Position sensor.
Fig. 4-16, Adjustment Tool for Top Position Sensor
40

4.9.5 Check of ATAC Position Sensors
Start SCANtest
Press the UP Key to move Original Guide to Top Position
Move the Original Guide down by pressing the Down Key and observe that the LED's go OFF/ON
in following sequence as shown in the table below:
Position
Fully up
Moved "a little" down
Almost fully down
Fully down
Fast/
Wait
OFF
OFF
ON
ON
Normal/
Power
ON
OFF
OFF
OFF
Best/
Ready
OFF
OFF
OFF
ON
Comment
Top Position Sensor

Down Position Sensor *
Roller Sensor
*) The Down Position Sensor cannot be adjusted

4.10 LCA, Lamp Cartridge
The Lamp Cartridge consists of a lamp and a light sensor.
Each Lamp Cartridge is factory calibrated which means that the Lamp Cartridge can be replaced
without the need for adjustment.
IMPORTANT: Do not try to disassemble the Lamp Cartridge in order to replace the lamp. This will
ruin the calibration resulting in either reduced scanning quality or reduced lamp life.
Attempting to replace the lamp tube will violate safety and constitute a
risk of electric shock, or injury to person
41

5. Camera Adjustment
5.1 Camera Board Tilt
On some models it has been necessary to introduce a factory adjustment of the camera board tilt
(CCD) relative to the focal plane of the lens. The tilt system consist of an adjustable spacer at the
end opposite to the camera motor (Fig. 5-1) and a lock nut at the motor end (Fig. 5-2).
Do not change the position of the Lock Nut or the length of the Spacer
Do not interchange Spacer between cameras.
Adjustable Spacer
(Factory Adjusted)
Camera Board Fixing Nut
Fig. 5-1, Adjustable Spacer for Camera Board Tilt
Locknut
(factory adjustment)
Camera Board Fixing Nut
Fig. 5-2, Lock Nut for Camera Board Tilt
42
5.2 Setting Initial Position of the Vertical Alignment Arm

If the Vertical Alignment Arm has moved almost to one of the outer positions, it needs to be
returned to its initial position. A reason to this could be that the arm is not fixed properly to the
Vertical Adjustment Screw or because the vertical position of the fixed camera has changed
significantly. The vertical position of the cameras should therefore be checked/adjusted at the same
time.
Refer to Fig. 5-3 page 43.
Loosen the lock screw for the Vertical Alignment Arm (located under the camera housing
opposite to the Vertical Alignment Arm)
Loosen (and just loosen) the assembly screw for the Vertical Alignment Arm
Push the lower half of the arm forward (1) until the assembly screw is free of the upper half of
the arm and then swing the upper half upwards (2)
Detach the upper half of the arm from the Spindle Nut (3) and let the lower part swing
backwards
Rotate the Spindle Nut to position it in the center of the motor spindle
Attach the upper half of the Vertical Alignment Arm using the reverse order of the above
description
Tighten the assembly screw for the Vertical Alignment Arm
Tighten the lock screw for the Vertical Alignment Arm
Fig. 5-3, CCD Camera
43
5.3 Adjusting the Camera Tilt

If the correct vertical position during camera adjustment can not be obtained by means of the tilt
levers (see section Error! Reference source not found.) the camera tilt must be changed as
described below.
Important: On cameras with motor set the Vertical Alignment Arm to its initial position before
adjusting the camera tilt as described above.
5.3.1 Camera Tilt
The vertical position is adjusted by turning the Vertical Adjustment Screw (located under the
camera housing) which tilts the camera. The screw must be turned using a special spanner and as it
can be seen in Fig. 5-3 page 43 the spanner is the one end of the upper half of the Vertical
Alignment Arm. However, even when the Vertical Alignment Arm is not fixed to the Vertical
Adjustment Screw the camera tilt will change slightly when turning the Vertical Alignment Arm.
Because of this the Vertical Alignment Arm has to be installed and set to its initial position when
adjusting the vertical position of the camera. As this rules out using the upper half of the Vertical
Alignment Arm of the camera which is adjusted, this part is attached to the spindle console of the
fixed camera (camera B). The sole purpose of this part is to be used when adjusting the camera tilt.
On cameras with motor: Loosen the lock screw for the Vertical Alignment Arm (located under
the camera housing opposite to the Vertical Alignment Arm)
On the fixed camera (camera B) locate the upper half of the Vertical Alignment Arm which is
attached to the spindle console.
Loosen the fixing screw and remove the arm. The end opposite to the spindle end is now used as
a spanner for adjusting the Vertical Position, see Fig. 5-3 page 43.
Set the Vertical Tilt Levers to their nominal positions, that is, horizontal position for the lever
near the connector end of the camera board and vertical position for the other.
Turn the Vertical Adjustment Screw using the spanner to get as total sum of 16 Black Lines
(f.ex. 5 Black Lines at the start and 11 Black Lines at the end of the scanline).
On cameras with motor: Tighten the lock screw for the Vertical Alignment Arm and proceed
with the camera adjustment as described later in this chapter.
After replacement of the Camera Board (CBx) do:

SCA adjustment
Do not loose the Camera Fixing Screws and the Focus Lock Ring / Lock Screw.
44

5.4 CCD-Camera Check and Adjustment
To get access to the CCD Cameras the Top Cover must be removed.
Equipment needed:
PC with SCANtest and Scanner Maintenance installed
Calibration sheet
SCA Tool (Set of 2 pieces): 1060082974
45

5.4.1 Check of Light Profiles, 3C36" (CS4336S, CS4336)
Aim: to validate that all channels are correct and that the light path is not obstructed.
The uncorrected and corrected light profiles are shown for reference below.
Fig. 5-4, Uncorrected Light Profiles, CS4336S, CS4336
Fig. 5-5, Corrected Light Profiles, CS4336S, CS4336

46

5.4.2 Check of Light Profiles, 4C42" (CS4342S)
Fig. 5-6, Uncorrected Light Profile, CS4342S
Fig. 5-7, Corrected Light Profile, CS4342S
47

5.4.3 Check of Light Profiles, 4C54" (CS4354S)
Fig. 5-8, Uncorrected Light Profile, CS4354S
Fig. 5-9, Corrected Light Profile, CS4354S

48

5.4.4 Camera adjustment
1. Open the covers.
2. Remove the glass plate.
3. Place the tools as indicated on the cardboard (and discribed below) and with the long edge
pressed against the rear roller shield. Make sure the tool is not tilted.
- Outermost positions: Tool is facing feed roller (different on 36and 42 and 54).
- Camera transitions: Align hole in cardboard above stiching wire.
Stitching Wire
visible through hole
4.
5.
6.
7.
Placement in
36" scanners
Placement in
42"and 54
scanners
Close the lid.

Loosen the 3 screws (Torx T20) turn counter clockwise.
Start SCANtest and select Test 9.
Select SCA.
49

8. The image should now look like shown below:
9. Carry out the adjustment.

The aim of the adjustment is to bring the red triangles to face each other and to bring the
green line on top of the red line, see below.
The adjustment is considered OK if the lower red triangle is within the green area and the
green line is within the 2 blue lines.
If the green line is outside the screen this will be indicated without green arrows as seen in
the lower left corner in the previous image.
Clicking Red, Green, or Blue ration button will change the clasic look with only one color
shown at a time.
50
10. Fasten the 3 screws.

11. Carry out Scanner Maintenance.
51

6. SCANtest
The purpose of the scanner test program, SCANtest, is to support troubleshooting and adjustment.
When SCANtest has been started, the scanner is switched into Test Mode, and the Display will read
"Test Mode".
Fig. 6-1, Scanner Test Program Menu

Test 1:
Test 2:
Test 3:
Test 4:
Test 5:
Test 6:
Test 7:
Test 9:
Test 11:
Test 12:
Test 13:
Test 20:
Test 21:
Test 27:
Test 28:
Test 30:
Test 31:
Scanner Information
LED Test
Key Test
Original Sensor Test
Lamp Test
Motor Test
Complete Hardware Test
Camera Adjustment
Stitching and Vrtical Alignment
Adjust Y-Axis Scaling
Switch Scanner to Test Mode
Noise Test
Scan Dump
Camera Adjustment Wizard
Original Guide Sensor Test
Calibrate ATAC
LMx Communication Test
If SCANtest is started when the scanner is in Error Mode, the Error Code Number and a short
description of the error will be displayed on the screen.
52

6.1 Test 1, Scanner Information
Purpose: This test displays various scanner data and allows for changing one or more of the
following:
Change Serial Number
Reset Lamp Counter
Setting OEM *
* Password for reset of counter is xetnoc
6.2 Test 2, Display Test
Purpose: To test the Keys on the Operator Panel.
Description
Each key on the Operator Panel will turn a LED ON when pressed.
Key
Forward and Reverse
Appl. (E-mail, Scan, and Copy)
Power
ATAC
LED
Ready (Green)
Wait
Wait
Ready (Green)
6.3 Test 4, Original Sensor Test

Purpose: To test the Original Sensors and the Media Thickness Detector.
Description:
The following LEDs turn ON when one of the Original-Sensors is activated, or when one or both
Adjustment Sliders for Media Thickness are pulled out from Normal position:
Actuator
Original Entry Sensor
Original Exit Sensor
Adjustment Slider for Media Thickness
LED
Ready (Green)
Ready (Green)
Wait
6.4 Test 5, Lamp Test

Purpose: To test the Lamp and associated electronics.
Description: A message on the screen will inform whether the Lamp is turned ON or OFF (Lamp
power is turned ON/OFF) and whether the Light is ON/OFF (Light is detected or not).
The Lamp is delayed approx. 2 seconds when switched ON.
6.5 Test 6, Motor Test
Purpose: To test the Stepper Motor and associated electronics.
Description: From the menu the motor speed and the direction of rotation can be selected.
6.6 Test 7, Complete Hardware Test
Purpose: To test various functions on the SUx and CBx boards.
6.7 Test 9, Camera Adjustment
See also Test 27, Camera Adjustment Wizard
53

Purpose: To support CCD-Camera evaluation and adjustments.
Description: Test 9 contains a Software Oscilloscope for check and adjustment of the cameras.
The following functions can be selected from the Test Program Menu.
Uncorrected or Corrected Light Profile

Red, Green, Blue, or Gray Color Channel (Selections depend on scanner model)
Special Detail Views for Light Profile, Scan Width, and Vertical Positioning
Forward / Reverse controls for the Camera Motor
Save screen images
Print screen images
Load saved images
The contents of Detail Views is marked on the upper overview window by red vertical lines. The
continuous lines refer to the left Detail View and the dashed lines to the right Detail View.
6.8 Test 11, Stitching and Vertical Alignment
Purpose: Performs Automatic Vertical Alignment and Horizontal Stitching.
Description: After Test 11 has been started:
Insert
Select
Select
SM Calibration Sheet
Vertical Alignment to align the cameras
Horizontal Stitching to stitch the cameras
The screen image may be saved or printed.

Test 11 allows manual setting of the Stitch Values. The Stitch Values are stored in the Flash
Memory on the SUx board.
The Vertical Alignment may be adjusted manually by controlling the Camera Motor from the
control field
The two buttons marked "<<" respectively ">>" are used to start the motor and to determine the
direction of rotation. When stated, the motor runs for dddd mili-seconds as entered into the control
field.
6.9 Test 12, Adjustment of Y-Axis Scaling
Purpose: To adjust the Y-Axis Scaling.
Description: The scaling (dpi) in the mechanical scan direction (Y-Axis) depends on the speed of
the stepper motor relative to the scanline Exposure Time. The default motor speed can be changed
1%
The correction factor is stored in the Flash Memory on the SUx Board.
54

6.10 Test 13, Switch Scanner to Test Mode
Purpose: To switch the scanner back to Test Mode. Useful if the scanner gets out of Test Mode, e.g.
if it has to be turned OFF/ON during troubleshooting.
6.11 Test 20, Noise Test
Purpose: To detect and locate the possible cause (dust, dirt, scratches,..) of vertical lines running
from top to bottom of the scanned image.
Description: Test 20 scans the White Calibration Area of the SM Calibration Sheet and displays, for
each color channel, the graytone values of each separate pixel averaged over the scanned band.
The displayed image of the SM Calibration Sheet will be superimposed by low level noise caused
by the CCD chip, and larger spikes most likely caused by dust, dirt, scratches, or similar defects on
the Glass Plate. In rare cases, larger spikes may be caused by dust, dirt, or pixel faults on the CCD
chip.
The positions of larger spikes are shown by the numbers (cm or inch units) opposite to the spikes.
The numbers refer to the Sideload-ruler on the scanner.
Downward spikes often show up as darker vertical lines in the scanned image, see Fig. 6-2.
Larger spikes are often caused by dust, dirt, scratches, or similar defects on the Glass Plate and
may be remove by cleaning the Glass Plate.
Upward spikes show up as very bright vertical lines in the scanned image, see Fig. 6-2. Larger
spikes are often caused by dust or dirt present on the Glass Plate during the last calibration with
Scanner Maintenance. These defects are memorized by the Light Profiles stored in Flash
Memory and can only be removed by cleaning of the Glass Plate followed by running Scanner
Maintenance again.
White vertical lines in the scanned image may be found even if Noise Test shows a perfectly clean
scanner. In this case, the cause may be white dust or particles on the backside of the Glass Plate
having the same color as the white background.
In this case, the Light Profiles of Test 9 may show upwards going spikes when a dark original is
placed in the scan-area.
Scanned Image
Fig. 6-2, Noise Test, Example

55

6.12 Test 21, SCANdump
Purpose: To create a file, SCANdump.con, which contains Light Profiles and other scanner data for
diagnostics purposes.
Description: The file SCANdump.con will be placed in the directory pointed to by the SET TEMP
environment variable.
The files contained in SCANdump.con may be unpacked by SCANview by double clicking on
SCANdump.con.
The unpacked Light Profiles may be viewed by SCANview. If other files are included use an
appropriate reader or viewer.
6.13 Test 27, Camera Adjustment Wizard
See also Test 9, Camera Adjustment
Purpose: To support CCD-Camera adjustments.
Description: The Camera Wizard provides a guide for a complete adjustment of all cameras of the
actual scanner, just start Test 27 and follow the instructions given by the Wizard.
6.14 Test 28, Original Guide Sensor Test
Purpose: To support check and adjustment of the sensors located in the Original Guide with ATAC.
Description: see Section 4.9, page 34.
6.15 Test 30, Calibrate ATAC
Purpose: To set the current level at which the ATAC will stop if something is preventing the guide
plate from moving.
To calibrate the ATAC simply run Test 30. If the calibration fails this is most likely because the
tacho sensor is not functioning.
In this case:
1. Move Original Guide Plate to upper position
2. Open Original Guide Plate
3. Remove Ruler and the four fixing scews located behind the Ruler
4. Close Original Guide Plate
5. Open Top Cover
6. Bend the Tacho Sensor Bracket towards the Tacho Disc in order to permanently change the
position
of the opto interrupter, see image below
7. Run Test 30 to see that the calibration now succeeds. If not, bend the bracket further and check
again.
8. Assemble in reverse order
56

6.16 Test 31, LMx Communication Test
Purpose: To check that the sensors attached to the LMx board are working.
Description: When started the status of the sensors on the LMx board will be displayed. All should
have a green check-mark (9) to their left.
Advanced testing:
1) Detach the lamp and see that "Lamp Attached" and "Light Level" changes to a red X. Attach the
lamp again and see that both signals changes to a green check-mark (9)
2) Detach connector J4 on the LMx board (protective cover must be removed, pay attention to high
voltage area, see Fig. 4-2 page 23 and see that the "Light Level" changes to a red X
Connect J4 again and see that "Light Level" changes to a green check-mark (9)
3) Stop Fan 4* and see that "Fan 4" changes to a red X
4) Stop Fan 3* and see that "Fan 3" changes to a red X
* If the fans do not start automatically after unblocking them the scanner must be rebooted to
start them again.
J4
Fan 3
Fan 4
Fig. 6-3, Fans and Lamp Feed-Back
57

7. Special Service Tools
Adjustment Patterns and tools
CS4336S
CS4354
Part Number CS4336 CS4342S
S
(4C42")
(3C36")
SM Calibration Sheet, 42
58
Consumable
(4C54")
SM Calibration Sheet, 54
Consumable
Adjustment Tool for Roller Sensor
1060013464
Adjustment Tool for Top Sensor
1060013465
SCA Tool (Set of 2 pieces)
1060082974

8. Wiring Diagrams
Fig. 8-1, 3C36 Primary Wiring (CS4336S, CS4336).....................................................page 60
Fig. 8-2, 3C36 Secondary Wiring (CS4336S, CS4336).................................................page 61
Fig. 8-3, 3C42 Primary Wiring (CS4342S)....................................................................page 62
Fig. 8-4, 3C42 Secondary Wiring (CS4342S)................................................................page 63
Fig. 8-5, 4C54" Primary Wiring (CS4354S) ....................................................................page 64
Fig. 8-6, 4C54" Secondary Wiring (CS4354S)................................................................page 65
59

8.1 3C36 Primary Wiring (CS4336S, CS4336)
Fig. 8-1, 3C36 Primary Wiring (CS4336S, CS4336)

60

8.2 3C36 Secondary Wiring (CS4336S, CS4336)
Fig. 8-2, 3C36 Secondary Wiring (CS4336S, CS4336)

61

8.3 4C42 Primary Wiring (CS4342S)
Fig. 8-3, 3C42 Primary Wiring (CS4342S)

62

8.4 4C42 Secondary Wiring (CS4342S)
Fig. 8-4, 3C42 Secondary Wiring (CS4342S)

63

8.5 4C54" Primary Wiring (CS4354S)
Fig. 8-5, 4C54" Primary Wiring (CS4354S)
64

8.6 4C54" Secondary Wiring (CS4354S)
WARNING
WARNING
Components shielded by this cover

represent risk of electric shock.
Disconnect power plug and allow for 3
minutes discharge time before touching
Components shielded by this cover

represent risk of electric shock.
Disconnect power plug and allow for 3
minutes discharge time before touching
Fig. 8-6, 4C54" Secondary Wiring (CS4354S)
65

9. Error Codes
As we continuously try to improve the error system, error codes and/or corrective actions may
differ from the list below. You can get the latest error list by typing WS /errorlist from a command
prompt in the Oc Scanner Agent install folder (C:\Program Files\Oc\Oc Scanner Agent)
Please note that not all errors may apply to the actual scanner.
Error List
Wide System Application 3.4.5, Build 11561.
Mon Dec 11 11:28:55 2006
Error Code
Corrective Action
Legend
(U) = UserCorrectable
(S) = Support Correctable
(R) = R&D Correctable
(W) = Warnings
Description
Scanner API (ctx_scan_2000)

51-1
51-2
51-3
51-4
51-5
51-6
51-7
51-8
51-9
51-10
51-11
51-12
51-13
51-14
51-15
51-16
51-17
51-18
(U)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(U)
(R)
(R)
(R)
(R)
(R)
(U)
51-19
51-20
51-21
51-22
51-23
51-24
51-25
51-26
51-27
51-28
51-29
51-30
(U)
(R)
(R)
(R)
(R)
(R)
(R)
(U)
(U)
(U)
(U)
(U)
51-31
(U)
51-32
(U)
Incorrect scanner status. Please check the paper path and reload the media.
Check Sense Info
Unknown ASPI error
Unexpected number of byte received from scanner
ASPI call never completed
WaitForObject failed
ASPI abandoned
It was not possible to allocate a sync object
It was not possible to get/set the timeout inside the ASPI driver
Parameter error in CTX_SCAN call
CTX_SCAN could not find a SCSI interface board
The driver for the scanner can not be found. Please reinstall the software to correct the issue.
A SCSI protocol error was detected
An operating system error was detected
The IO command has not yet completed
An internal CTX_xxx driver error occured
The driver specified was to old
No supported scanner was found. Please verify that your scanner is properly connected, and
then retry the operation.
It was not possible to close the library, because a scanner is not closed
The calling program tried to open an already open scanner
The calling program tried to do I/O on a closed scanner
The calling program tried to close an already closed scanner
The calling program tried to open an unknown handle
The STI thread failed to return within 30 secs
Internal command error in driver. Please restart application or system.
Windows failed to lock STI/WIA device. Please reboot your system.
Windows failed to unlock STI/WIA device. Please reboot your system.
The connection to the scanner have been lost. Please restart the application.
Unable to find scanner. Please check cabling between scanner and PC and restart the
application. Alternatively restart your system.
The scanner is currently reserved by another application or user. Please wait for the reservation
to expire.
The operation was aborted due to an internal Windows Error. Please restart the application.
Oc Scanner Agent (WS)
66
Error Code
Corrective Action
57-1
(U)
57-2
57-3
(R)
(U)
57-4
57-5
57-6
57-7
57-8
57-9
57-10
57-11
57-12
57-13
(U)
(R)
(R)
(R)
(R)
(U)
(U)
(U)
(U)
(W)
Description
Unable to read the timer settings in the scanner. Please remove any loaded media from the
scanner, and switch back and forth between this tab and another tab.
Cannot read timer settings.
The current timer values stored in the scanner are invalid. Please select new values and press
the Apply button.
The On time must be before the Off time. Please make a new selection.
Scanner timer write operation failed.
Scanner timer read operation failed.
Scanner timer write operation failed.
The scanner does not support software controlled powering up/down.
Unable to read the time from the scanner. Please remove any loaded media from the scanner.
Unable to write the time to the scanner. Please remove any loaded media from the scanner.
ASPI must be installed for %s to work on NT
The language file is not the correct version. Please reinstall the software to correct the issue.
Scanner
100-118
(U)
100-119
(R)
100-120
(R)
100-121
(R)
100-122
(R)
100-123
(R)
100-124
(R)
100-125
(U)
100-126
(R)
100-127
(U)
Unable to communcate with the scanner. Please check the connection to the scanner.
Troubleshooting sequence:
1. User interaction.
2. PC (cable, PC hardware/software etc.)
3. Interface board (IMx).
Invalid SCSI command
2. Firmware.
Invalid value in SCSI CDB
2. Firmware.
Invalid SCSI parameter list length
2. Firmware.
Invalid SCSI parameter field
2. Firmware.
Unsupported SCSI parameter
2. Firmware.
Invalid SCSI parameter value
2. Firmware.
2. Firmware.
SCSI time-out
2. Firmware.
The scanner keyboard was used during communication with the scanner.
67
Error Code
Corrective Action
100-128
(U)
100-129
(U)
100-130
(U)
100-131
(U)
100-132
(U)
100-133
(U)
100-134
(U)
100-135
(R)
100-136
(U)
100-137
(R)
100-138
(R)
100-139
(R)
100-140
(R)
100-141
(R)
100-142
(R)
100-143
(R)
68
Description
The scanner has paper jam. Please reload the media.
2. Related mechanical parts.
3. Lamp and Motor driver board (LMx)
4. Switch Mode Power Supply (SMPS)
5. Main controller board (SUx).
The scanner does not support this test command in normal mode. Please restart test program.
The scanner does not support this command in test mode. Please turn off the scanner, and turn
it on again.
The scanner is initializing. Please retry the operation when the scanner has finished initializing.
The scanner is warming up. Please retry the operation when the scanner has finished warming
up.
The scanner cannot reverse the media while the paper guide is in extended position. Please
reload the media manually.
The scanner is calibrating. Please retry the operation when the scanner has finished calibrating.
Invalid firmware CRC
The scanner is on standby. Please turn on the scanner and retry the operation when the
scanner is ready.
Invalid identify message
1. Firmware.
Logical unit not supported
2. Firmware.
PROCESSOR EXCEPTION 0, divide by zero
1. Firmware.
PROCESSOR EXCEPTION 1, debug
1. Firmware.
PROCESSOR EXCEPTION 2, non-maskable interrupt
1. Firmware.
PROCESSOR EXCEPTION 3, break point
1. Firmware.
PROCESSOR EXCEPTION 4, overflow
Error Code
Corrective Action
100-144
(R)
100-145
(R)
100-146
(R)
100-147
(R)
100-148
(R)
100-149
(R)
100-150
(R)
100-151
(R)
100-152
(R)
100-153
(R)
100-214
(U)
100-1000
100-1001
(R)
(U)
100-1002
(U)
100-1003
(U)
100-1004
(U)
100-1005
(U)
100-1006
(U)
Description
1. Firmware.
PROCESSOR EXCEPTION 5, bound
1. Firmware.
PROCESSOR EXCEPTION 6, invalid opcode
1. Firmware.
PROCESSOR EXCEPTION 7, device not available
1. Firmware.
PROCESSOR EXCEPTION 8, double fault
1. Firmware.
PROCESSOR EXCEPTION 9, coprocessor segment overrun
1. Firmware.
PROCESSOR EXCEPTION 10, invalid TSS
1. Firmware.
PROCESSOR EXCEPTION 11, segment not present
1. Firmware.
PROCESSOR EXCEPTION 12, stack fault
1. Firmware.
PROCESSOR EXCEPTION 13, protection fault
1. Firmware.
PROCESSOR EXCEPTION 14, page fault
1. Firmware.
The scanner's smart card is either invalid or missing. Check that the smart card has been
correctly inserted into the card slot, and that it is a valid type for the scanner.
2. Smart Card Reader board (CRx).
4. Related cabling.
No sense information
Please insert media in the scanner.
Please reload the media.
The scanner operation was interrupted by a user.
Media is currently being loaded by the scanner. Please retry the operation when the media has
been loaded.
Media is currently being positioned by the scanner. Please retry the operation when the media
has been positioned.
The scanner has paper jam. Please reload the media.
69
Error Code
Corrective Action
100-1007
(U)
100-1008
(U)
100-1009
(U)
100-1010
(R)
100-1011
(R)
100-2000
(U)
100-2001
(U)
100-2002
(U)
100-2003
(U)
100-2004
100-2005
(R)
(R)
100-2006
100-2007
100-2008
100-2009
(R)
(R)
(R)
(R)
100-2010
100-2011
(R)
(R)
100-2012
(U)
100-2013
(U)
100-2014
(U)
70
Description
The scanner cannot reverse the media while the paper guide is in extended position. Please
reload the media manually.
The scanner is calibrating. Please retry the operation when the scanner has finished calibrating.
The scanner's reject bin is either full or closed. Please inspect it before retrying the operation.
Read past end of medium
Read past beginning of medium
The scanner is powering up. Please wait until the scanner is ready and retry the operation.
The scanner does not support this test command in normal mode. Please restart test program.
The scanner does not support this command in test mode. Please turn off the scanner, and turn
it on again.
Read past end of tile
Time-out on request
2. Firmware.
SOEM time-out
No active PCEPC mode
Error in PCEPC communication
Fatal error in OS
1. Firmware.
Fatal error in SCSI-system
Fatal Error in firmware
1. Firmware.
The scanner's smart card is either invalid or missing. Check that the smart card has been
correctly inserted into the card slot, and that it is a valid type for the scanner.
The scanner's smart card is not a valid type for this scanner. Please replace it with a valid card.
The scanner is on standby. Please turn on the scanner and retry the operation when the
scanner is ready.
Error Code
Corrective Action
100-2015
(U)
100-2016
(U)
100-3000
(U)
100-3001
(U)
100-3002
(U)
100-3003
(U)
100-3004
(U)
100-3005
(U)
100-3006
(U)
100-3007
(U)
100-3008
(U)
100-3009
(U)
100-3010
(U)
100-3011
(U)
100-3012
(U)
Description
The scanner did not find any Hollerith data on the aperture card. Please check that the card is
valid and correctly inserted.
The scanner cover is open. Close it before retrying the operation.
The firmware was not downloaded properly. Please try to download the firmware again.
Unknown firmware error
Unable to adjust camera A up. Please clean the white background and the glass plate. Then
run your maintenance software.
Unable to adjust camera B up. Please clean the white background and the glass plate. Then
Unable to adjust camera C up. Please clean the white background and the glass plate. Then
Unable to adjust camera D up. Please clean the white background and the glass plate. Then
Unable to adjust camera E up. Please clean the white background and the glass plate. Then
Unable to adjust camera F up. Please clean the white background and the glass plate. Then
Unable to adjust camera A down. Please clean the white background and the glass plate. Then
Unable to adjust camera B down. Please clean the white background and the glass plate. Then
Unable to adjust camera C down. Please clean the white background and the glass plate. Then
Unable to adjust camera D down. Please clean the white background and the glass plate. Then
Unable to adjust camera E down. Please clean the white background and the glass plate. Then
71
Error Code
Corrective Action
100-3013
(U)
100-3014
(U)
100-3015
(U)
100-3016
(U)
100-3017
(U)
100-3018
(U)
100-3019
(U)
100-3020
(U)
100-3021
(U)
100-3022
(U)
100-3023
(U)
100-3024
(U)
100-3025
(U)
100-3026
(U)
100-3027
(U)
72
Description
Unable to adjust camera F down. Please clean the white background and the glass plate. Then
Unable to stitch cameras A and B. Please clean the white background and the glass plate.
Then run your maintenance software.
Unable to stitch cameras B and C. Please clean the white background and the glass plate.
Unable to stitch cameras C and D. Please clean the white background and the glass plate.
Unable to stitch cameras D and E. Please clean the white background and the glass plate.
Unable to stitch cameras E and F. Please clean the white background and the glass plate.
Error calibrating. Please clean the white background and the glass plate. Then run your
maintenance software.
Error calibrating camera A, red. Please clean the white background and the glass plate. Then
Error calibrating camera A, green. Please clean the white background and the glass plate. Then
Error calibrating camera A, blue. Please clean the white background and the glass plate. Then
Error calibrating camera B, red. Please clean the white background and the glass plate. Then
Error calibrating camera B, green. Please clean the white background and the glass plate. Then
Error calibrating camera B, blue. Please clean the white background and the glass plate. Then
Error calibrating camera C, red. Please clean the white background and the glass plate. Then
Error calibrating camera C, green. Please clean the white background and the glass plate.
Error Code
Corrective Action
100-3028
(U)
100-3029
(U)
100-3030
(U)
100-3031
(U)
100-3032
(U)
100-3033
(U)
100-3034
(U)
100-3035
(U)
100-3036
(U)
100-3037
(U)
100-3038
100-3039
100-3040
100-3041
100-3042
100-3043
100-3044
100-3045
100-3046
100-3047
100-3048
100-3049
100-3050
100-3051
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(R)
(S)
Description
Error calibrating camera C, blue. Please clean the white background and the glass plate. Then
Error calibrating camera D, red. Please clean the white background and the glass plate. Then
Error calibrating camera D, green. Please clean the white background and the glass plate.
Error calibrating camera D, blue. Please clean the white background and the glass plate. Then
Error calibrating camera E, red. Please clean the white background and the glass plate. Then
Error calibrating camera E, green. Please clean the white background and the glass plate. Then
Error calibrating camera E, blue. Please clean the white background and the glass plate. Then
Error calibrating camera F, red. Please clean the white background and the glass plate. Then
Error calibrating camera F, green. Please clean the white background and the glass plate. Then
Error calibrating camera F, blue. Please clean the white background and the glass plate. Then
Error programming multiplier FLASH
Controller error: Dither RAM R/W error
Controller error: Amp. RAM R/W error
Controller error: Unexpected external int
Controller error: Unexpected serial port int
Controller error: Unexpected software timer int
Controller error: Unexpected HSO int
Controller error: Unexpected HSI DATA int
Controller error: Unexpected ad int
Controller error: Unexpected timer overflow int
Controller error: Unexpected shftfull int
Controller error: Program terminated
Controller error: In main state machine
The scanner's ID switch has been set to an invalid value. Please change switch setting.
73
Error Code
Corrective Action
100-3052
100-3053
100-3054
(S)
(S)
(S)
100-3055
100-3056
100-3057
100-3058
(S)
(S)
(S)
(S)
100-3059
(S)
100-3060
100-3061
(S)
(S)
100-3062
(U)
100-3063
(U)
100-3064
(R)
100-3065
(R)
100-3066
100-3067
100-3068
(R)
(R)
(S)
100-3069
(U)
100-4001
(U)
100-4002
(R)
74
Description
3. Related cabling.
SCB board error
CCB/CCE board error
Unable to write to EEPROM/FLASH
Flash error: Vpp low
Flash error: Unable to erase
Flash error: Unable to program
SCU board error
CBx board error
1. Camera board (CBx).
3. Related cabling.
PPU board error
IMx board error
Fan error
The scanner's replacable lamp cartridge is detached. Check that it is intact and correctly
inserted.
LMx board error
3. Related cabling.
Unable to communicate with MDx board.
1. ATAC controller board (MDx).
3. Related cabling.
Unable to use DSP
DSP hardware error
SKx, SKx board error
1. Operator Panel board (SKx).
The scanner lamp cover is open. Please close it and retry the operation.
No supported scanner could be found. Check that the scanner is turned on and connected.
Parameter list length error
2. Firmware.
Error Code
Corrective Action
100-4003
(R)
100-4004
(R)
100-4005
(R)
100-4006
(R)
100-4007
(R)
100-4008
(R)
100-4009
(R)
100-5000
(R)
100-5001
(R)
100-5002
(U)
100-8147
(U)
100-8149
(U)
100-8208
(U)
100-8220
(U)
100-8223
(U)
100-20086
(S)
Description
Invalid command operation code
2. Firmware.
Logical unit not supported
Invalid value in CDB
An invalid field in the parameter list was set to a value
An unsupported field in the parameter list was set to a value
A field in the parameter list was set to an invalid value
Invalid bits in identify message
1. Firmware.
Command phase error
1. Firmware.
Overlapped commands attempted
1. Firmware.
The scanner operation was interrupted by a user.
The scanner's ID switch has been set to an invalid value. Please change switch setting.
3. Related cabling.
The scanner's smart card is not a valid type for this scanner. Please replace it with a valid card.
Keyboard check failed.
The scanner's replacable lamp cartridge is detached. Check that it is intact and correctly
inserted.
The scanner lamp cover is open. Please close it and retry the operation.
Unable to communicate with MDx board.
75
Error Code
Corrective Action
100-20087
(U)
100-20219
(S)
100-20221
(S)
100-30140
(U)
100-30141
(U)
100-30142
(U)
100-30143
(U)
100-30222
(U)
100-30240
(U)
100-30241
(U)
76
Description
3. Related cabling.
Unable to perform paper guide movement (ATAC). Please turn scanner off and on.
Fan error.
LMx, board error.
3. Related cabling.
Correction of Camera A failed. Please clean the white background and the glass
Correction of Camera B failed. Please clean the white background and the glass
Correction of Camera C failed. Please clean the white background and the glass
Correction of Camera D failed. Please clean the white background and the glass
The scanner lamp needs replacement.
Correction of Camera A failed. Please clean the white background and the glass
Correction of Camera B failed. Please clean the white background and the glass
plate. Then
plate. Then
plate. Then
plate. Then
plate. Then
plate. Then
Error Code
Corrective Action
100-30242
(U)
100-30243
(U)
100-32144
(U)
100-32145
(U)
100-32146
(U)
100-32244
(U)
100-32245
(U)
100-32246
(U)
Description
Correction of Camera C failed. Please clean the white background and the glass plate.
Correction of Camera D failed. Please clean the white background and the glass plate.
Stitching between Camera A and B failed. Please clean the white background and the
plate. Then run your maintenance software.
Stitching between Camera B and C failed. Please clean the white background and the
Stitching between Camera C and D failed. Please clean the white background and the
Stitching between Camera A and B failed. Please clean the white background and the
Stitching between Camera B and C failed. Please clean the white background and the
Stitching between Camera C and D failed. Please clean the white background and the
Then
Then
glass
glass
glass
glass
glass
glass
77
Error Code
Corrective Action
100-40035
(S)
100-40036
(S)
100-40037
(S)
100-40038
(S)
100-40039
(S)
100-40040
(S)
100-40041
(S)
100-40042
(S)
100-40043
(S)
100-40044
(S)
100-40045
(S)
78
Description
CBx, Camera A not found
3. Related cabling.
CBx, Camera B not found
3. Related cabling.
CBx, Camera C not found
3. Related cabling.
CBx, Camera D not found
3. Related cabling.
CBx, Camera A AMP RAM error
3. Related cabling.
CBx, Camera B AMP RAM error
3. Related cabling.
CBx, Camera C AMP RAM error
3. Related cabling.
CBx, Camera D AMP RAM error
3. Related cabling.
CBx, Camera A EVEN LINE RAM error
3. Related cabling.
CBx, Camera B EVEN LINE RAM error
3. Related cabling.
CBx, Camera C EVEN LINE RAM error
Error Code
Corrective Action
100-40046
(S)
100-40047
(S)
100-40048
(S)
100-40049
(S)
100-40050
(S)
100-40075
(S)
100-40076
(S)
100-40084
(S)
100-40134
(S)
100-40135
(S)
100-40136
(S)
Description
3. Related cabling.
CBx, Camera D EVEN LINE RAM error
3. Related cabling.
CBx, Camera A ODD LINE RAM error
3. Related cabling.
CBx, Camera B ODD LINE RAM error
3. Related cabling.
CBx, Camera C ODD LINE RAM error
3. Related cabling.
CBx, Camera D ODD LINE RAM error
3. Related cabling.
CBx, FPGA CB status error
3. Related cabling.
CBx, FPGA CB done error
3. Related cabling.
CBx, Camera cables misplaced
3. Related cabling.
Unable to basic calibrate
4. Related cabling.
Unable to calibrate analog offset
4. Related cabling.
Unable to calibrate analog gain
79
Error Code
Corrective Action
100-40137
(S)
100-40138
(S)
100-40139
(S)
100-40170
(S)
100-40171
(S)
100-40172
(S)
100-40173
(S)
100-40174
(S)
100-40175
(S)
80
Description
4. Related cabling.
Unable to calibrate pixel offset
4. Related cabling.
Timed-out on calibrating analog part
4. Related cabling.
An IT8 white patch was 0
4. Related cabling.
Camera A, Unable to calibrate analog offset
4. Related cabling.
Camera B, Unable to calibrate analog offset
4. Related cabling.
Camera C, Unable to calibrate analog offset
4. Related cabling.
Camera D, Unable to calibrate analog offset
4. Related cabling.
Camera A, Unable to calibrate analog gain
4. Related cabling.
Camera B, Unable to calibrate analog gain
Error Code
Corrective Action
100-40176
(S)
100-40177
(S)
100-40178
(S)
100-40179
(S)
100-40180
(S)
100-40181
(S)
100-40182
(S)
100-40183
(S)
100-40184
(S)
100-40185
(S)
Description
4. Related cabling.
Camera C, Unable to calibrate analog gain
4. Related cabling.
Camera D, Unable to calibrate analog gain
4. Related cabling.
Camera A, Unable to calibrate pixel offset
4. Related cabling.
Camera B, Unable to calibrate pixel offset
4. Related cabling.
Camera C, Unable to calibrate pixel offset
4. Related cabling.
Camera D, Unable to calibrate pixel offset
4. Related cabling.
Camera A, Timed-out, calibrating analog part
4. Related cabling.
Camera B, Timed-out, calibrating analog part
4. Related cabling.
Camera C, Timed-out, calibrating analog part
4. Related cabling.
Camera D, Timed-out, calibrating analog part
81
Error Code
Corrective Action
100-40186
(S)
100-40187
(S)
100-40188
(S)
100-40189
(S)
100-50017
(S)
100-50018
(S)
100-50019
(S)
100-50020
(S)
100-50021
(S)
100-50022
(S)
100-50023
(S)
100-50024
(S)
100-50025
(S)
100-50026
(S)
82
Description
4. Related cabling.
Camera A, Unable to calibrate ext. DAC
4. Related cabling.
Camera B, Unable to calibrate ext. DAC
4. Related cabling.
Camera C, Unable to calibrate ext. DAC
4. Related cabling.
Camera D, Unable to calibrate ext. DAC
4. Related cabling.
SUx, Register 1 error
SUx, FPGA01 register error
Error Code
Corrective Action
100-50027
(S)
100-50028
(S)
100-50051
(S)
100-50052
(S)
100-50053
(S)
100-50054
(S)
100-50055
(S)
100-50056
(S)
100-50057
(S)
100-50058
(S)
100-50059
(S)
100-50060
(S)
100-50061
(S)
100-50062
(S)
100-50063
(S)
100-50064
(S)
100-50065
(S)
100-50066
(S)
100-50067
(S)
Description
SUx, DB 0 reset error
SUx, DB 0 count error
SUx, DB 0 data error
SUx, DB 1 reset error
SUx, DB 1 count error
SUx, DB 1 data error
SUx, CNTL RAM error
SUx, LIN RAM error
SUx, GAMMA RAM error
SUx, INDEX RAM error
SUx, LUT ATBS error
SUx, LUT A error
SUx, LUT B error
SUx, LUT C error
SUx, Color space converter data error
SUx, Color space converter coefficient error
SUx, Position counter reset error
83
Error Code
Corrective Action
100-50068
(S)
100-50069
(S)
100-50070
(S)
100-50071
(S)
100-50072
(S)
100-50073
(S)
100-50074
(S)
100-50077
(S)
100-50078
(S)
100-50079
(S)
100-50080
(S)
100-50081
(S)
100-50088
(S)
100-50089
(U)
100-50090
(S)
100-50091
(S)
100-50092
(S)
100-50093
(S)
100-50094
(S)
84
Description
SUx, Position counter count error
SUx, Data path error
SUx, Data path length error
SUx, FPGA 8k status error
SUx, FPGA 8k done error
SUx, FPGA03 function error
Hardware identification error.
Invalid firmware for this type of scanner. Please download new firmware
SUx, Sector in writeable area of FLASH locked
SUx, Parameter block erasure failed
SUx, Parameter block write failed
SUx, Profile block erasure failed
SUx, Profile block write failed
Error Code
Corrective Action
100-50095
(S)
100-50096
(S)
100-50099
(S)
100-50100
(R)
100-50101
(R)
100-50102
(R)
100-50103
(R)
100-50104
(R)
100-50105
(R)
100-50106
(R)
100-50107
(R)
100-50108
(R)
100-50109
(R)
100-50110
(R)
100-50111
(R)
100-50112
(R)
100-50113
(R)
100-50114
(R)
100-50115
(R)
Description
SUx, Flash block erasure failed
SUx, Flash block write failed
SUx, Unknown flash device type
pad task creation failed
1. Firmware.
pcd task creation failed
1. Firmware.
pbl task creation failed
1. Firmware.
err task creation failed
1. Firmware.
pio task creation failed
1. Firmware.
pop task creation failed
1. Firmware.
psn task creation failed
1. Firmware.
psc task creation failed
1. Firmware.
psi task creation failed
1. Firmware.
psp task creation failed
1. Firmware.
pts task creation failed
1. Firmware.
pto task creation failed
1. Firmware.
mbPad creation failed
1. Firmware.
mbPbl creation failed
1. Firmware.
mbPcd creation failed
1. Firmware.
mbPio creation failed
85
Error Code
Corrective Action
100-50116
(R)
100-50117
(R)
100-50118
(R)
100-50119
(R)
100-50120
(R)
100-50121
(R)
100-50122
(R)
100-50123
(R)
100-50124
(R)
100-50125
(R)
100-50126
(R)
100-50127
(R)
100-50128
(R)
100-50130
(R)
100-50131
(R)
100-50132
(R)
100-50133
(R)
86
Description
1. Firmware.
mbPsi creation failed
1. Firmware.
mbPsp creation failed
1. Firmware.
mbPts creation failed
1. Firmware.
mbPio pending
1. Firmware.
hmm out of memory
1. Firmware.
hmm un-allocated memory block
1. Firmware.
pop request failed, position unknown
2. Firmware.
pop request failed, invalid command
2. Firmware.
pio event
1. Firmware.
psi event
2. Firmware.
pcd event
1. Firmware.
psc event
1. Firmware.
psi message event
2. Firmware.
semPsp posted more than once
1. Firmware.
psp received unknown mail
1. Firmware.
mrsErrorTbl missing entry
1. Firmware.
unknown reboot command
Error Code
Corrective Action
100-50190
(R)
100-50191
(R)
100-50192
(R)
100-50193
(R)
100-50194
(R)
100-50195
(R)
100-50196
(R)
100-50197
(R)
100-50198
(R)
100-50199
(S)
100-50200
(R)
100-50201
(R)
100-50202
(R)
100-50203
(R)
100-50204
(R)
100-50206
(R)
100-50207
(R)
Description
1. Firmware.
pbl received invalid mail
1. Firmware.
mbPss creation failed
1. Firmware.
pss task creation failed
1. Firmware.
mbPss pending
1. Firmware.
pss event
1. Firmware.
stitch write failed
pmb validation failed
pointer out of range
1. Firmware.
Incorrect camera board. Please check all camera board types.
1. Firmware.
Incorrect SUx/CBx combination. Please validate the combination for this scanner.
3. Related cabling.
4. Firmware.
invalid timeout task
1. Firmware.
invalid data length
2. Firmware.
semPsp already owned by this SCSI unit
1. Firmware.
semPsp not released
1. Firmware.
new failed, out of memory
1. Firmware.
Light profile flash space overrun
1. Firmware.
pkb task creation failed
1. Firmware.
87
Error Code
Corrective Action
100-50209
(R)
100-50210
(R)
100-50211
(R)
100-50212
(R)
100-50213
(R)
100-50214
(R)
100-50215
(R)
100-50216
(R)
100-50217
(R)
100-50300
(R)
100-50301
(R)
100-50302
(U)
100-50303
(U)
100-50500
(S)
100-50501
(S)
100-50502
(S)
88
Description
ppw task creation failed
1. Firmware.
mbPpw creation failed
1. Firmware.
pus task creation failed
1. Firmware.
mbPus creation failed
3. Firmware.
pus event
1. Firmware.
psp task delete failed
1. Firmware.
pfi task creation failed
1. Firmware.
mbPfi creation failed
3. Firmware.
pfi event
Unable to set scanner model
1. Firmware.
Unable to set lost pixels
1. Firmware.
Invalid FRAM contents. Try downloading new firmware.
Scanner has no serial number.
SUx, 386 CPU error
SUx, CPU FIFO error
SUx, Ethernet PHY chip error
Error Code
Corrective Action
100-50503
(S)
100-50504
(S)
100-50505
(S)
100-50506
(S)
100-50507
(S)
100-50508
(S)
100-50509
(S)
100-50510
(S)
100-50511
(S)
100-50512
(S)
100-50513
(S)
100-60029
(S)
100-60030
(S)
100-60031
(S)
100-60032
(S)
100-60033
(S)
100-60034
(S)
Description
SUx, USB2 chip error
SKx, SKx board error
1. Operator Panel board (SKx).
SUx. FRAM Error. Try downloading new firmware.
SUx, DoubleBuffer DMA Error
SUx, Main FPGA load failed
SUx, Camera FPGA load failed
SUx, Main FPGA register error
SUx, Invalid Ethernet MAC address
SUx, Ethernet PHY connector error or missing loopback plug
SUx, Ethernet MAC-PHY interface error
SUx. RTC chip error
IMx, SCSI 0 reset error
IMx, SCSI 0 register error
IMx, SCSI 0 FIFO error
IMx, SCSI 1 reset error
IMx, SCSI 1 register error
IMx, SCSI 1 FIFO error
89
Error Code
Corrective Action
100-60082
(S)
100-60083
(S)
100-60085
(S)
90
Description
IMx, USB chip error
IMx, wrong board version installed
IMx, 1394 chip error

Service Tech cs4336 cs4342 cs4354

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Technical Service Manual: CS4336, CS4342, cS4354

Technical Service Manual

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

General Information ............................................................................................................17

SCREWS SECURED BY SEALING LACQUER ........................................................................................................... 17

Electrical Check and Adjustments .....................................................................................19

SMPS, SWITCH MODE POWER SUPPLY ................................................................................................................ 20

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

LCA, LAMP CARTRIDGE ...................................................................................................................................... 41

Camera Adjustment .............................................................................................................42

CAMERA BOARD TILT .......................................................................................................................................... 42

TEST 1, SCANNER INFORMATION ......................................................................................................................... 53

Special Service Tools ............................................................................................................58

Wiring Diagrams ..................................................................................................................59

3C36 PRIMARY WIRING (CS4336S, CS4336).................................................................................................... 60

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Fig. 3-1, Erase and Restore Parameter Blocks

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Fig. 3-2, Block Diagram CS4354S, CS4342S, CS4336S, CS4336

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

TB2, pin 1-2

TB2, pin 3-6

Fig. 4-1, SMPS Component Layout

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

* Caution: These test points are at high voltage level and

T2.0AH/250V, type IEC 127- 2/5, UL R/C

Technical Service Manual: CS4336, CS4342, cS4354

Oc CS4300 Scanner serie

4.2.7 Jumper Settings

Not installed: Lamp controlled by SUF