Mohit Bhalla

A-101 Shivalik Colony

New Delhi-110017
Ph: 8800112576
E-mail: mbhalla1975@gmail.com

Work Experience
2014 - Today

Ansal Properties & Infrastructure Ltd, Haryana, India

Facility Manager
Responsible for 2 Sites of Ansal API
- Ansal University, Sector 55 , Gurgaon - 16 acres.
- Ansal Palam Corporate Plaza, Palam Vihar , Gurgaon - Commercial Mall of
4.5 Lakh Square Feet
Taking care of the over all Operations {Maintenance, Housekeeping, Garden
and Security. Handling a Team Size of 100 Reportees (Management & Vendor
Staff ).
Soft Service Management:
Management of planned, reactive and incidental works delivery for security, safety,
traffic, housekeeping, waste management and pest control.
Responsible for implementing soft services plan for University &
Corporate Plaza by directing team in routine and scheduled jobs.
Team Management:
Responsibility for management of the staff recruitment, selection, training development
and succession planning as required for In-House and managing the outsourced
contracting Supervisors and staff. Appraising them and recommending annual

increments and promotions.

Regularly auditing the outsourced staff quality and employment compliance's.
Event Management:
Responsible for site wide signage plan and installation.
To plan & manage Traffic, Security, Housekeeping & Parking execution
during events.
Coordination with Marketing Team & Local Authority for the better
execution.
Housekeeping Inventory Management:
Orders, receives, inspects and stores equipment, spare parts and consumables,
merchandise commodities, material and/or supplies with the objective of
maintaining costs within budget as well as ensuring that there is no stock out
situation at any point of time which can lead to inconvenience for the customer.

Coordination:
Co-ordination with Local Authorities: Coordinate with Police & Fire
Department for site visit requirement.
Coordination with Senior Management Staff /Deans/Faculty/Tenants on a regular basis
in order to keep abreast of their requirements and timely closures.

Coordination with Tenants: Responsible for the coordination with tenants for back
of the house facilities, Trash disposal, pest control, Safety & Security issues.
Giving a complete detailed daily report to the VP/AGM Facilities.
Ensure that the Monthly Maintenance Schedules are carried out and recorded and
will prepare a Monthly Status report for VP.
2013 - 2014

E-City Ventures, Essel Group, New Delh,India

Mall Manager - Cross River Mall & Vasant Square Mall
Reporting to Sr.Manager Operations
Managing of Manpower Planning and preparing of Daily/Monthly Reports. Duty
Assignment and handing about Technical, Soft Services and
Security team working in extreme busy Corporate and Shopping Mall. Effective
supervision of Housekeeping, Security, Horticulture, Front Desk, Meeting
Rooms, Visitor Management System, Mail Room and Petty cash management. Fire
and Safety, Evacuation procedure, Stationary procurement, Distribution, Reward,
Recognition program, Conducting, Client satisfaction survey and Acting upon their
feedback.
Handling all Emergency Situations at the Sites

2012 - 2013
2008 - 2011
2007- 2008
2006 - 2007

Better Option Propmart Pvt Ltd, Noida, UP

Operations Manager - Silver Wave Mall

Tata Consultancy Services, Gurgaon, Haryana

Team Leader - Operations - DLF Building No.6

Barclays Shared Services Pvt Ltd, Noida , UP

Team Leader -Operations

Tech Mahindra Ltd, Noida , UP

Team Leader -Operations

2004 - 2006
2002 - 2004

Tata Business Support Services (e2e Serwizsol Ltd)

Team Leader -Operations

Wipro Spectramind Ltd, Delhi, India

Associate - Outbound Sales / Semi-Technical Trouble Shooting
Division

Education
1997 - 2000

ZED INSTITUTE OF CREATIVE ARTS, University of Mumbai

2D Film Making & Animation

1999 - 2000

PENTAFOUR TECHNOLOGIES, Chennai (3 months)

Diploma in Visa Silicon Graphics
PC Based Software: Photoshop 5.5 and 3D Max 4
MAC Based Software: Avid editing, recording and scanning.
SG Based Software: Tic-Tac Toon, Illusion Matador and Softimage 3D

Additional skills and achievements

Languages
English & Hindi