ACCESSIBLITY

KPI
No

Area

Name

Accessibility

Call Setup Success Rate Speech (CSSR Speech)

Recommendation

GENERAL
Definition

The Call Setup Success Rate Speech (CCSR Speech) is defined as the ratio of successful call setups, divided by the total
number of call setup attempts for speech calls. It is the probability of successfully initiating a speech call from an end user
perspective.
CSSR Speech measured by Drive tests, presents the proportion of speech calls which are successfully setup by the initiating
party.
Calculated with Counter Statistics, CCSR Speech is a product of the RRC Setup Success Rate and the RAB Setup Success
Rate for Speech within a cell or RNC.
Formula

CSSR( Speech )

# Successful _ Speech _ Call _ Setups

# Speech _ Call _ Attempts

Alternative Formula

CSSR( Speech )

# RRC _ Success # RAB _ Success

# RRC _ Attempt # RAB _ Attempt

CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: Can replace RRC Accessibility CS and RAB Accessibility Speech KPIs.
High
KPI Impacted by Radio Env. RAN nodes, CS Core nodes, Transmission Capacity; and interfaces
MEASUREMENT
Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test with call sequences (20s) set up from idle mode. The terminating party shall be fixed test line.
Start Trigger: Call Attempt or first RRC Connection Request UL Stop Trigger: Alerting DL
STATISTICS:
Counters for RRC Accessibility CS and RAB Accessibility Speech on Cell or RNC level.

KPI
No

Area

Name

Accessibility

Call Setup Success Rate PS (CSSR PS)

Recommendation

GENERAL
Definition

The Call Setup Success Rate PS (CSSR PS) is defined as the ratio of successful call setups, divided by the total number of
call setup attempts for packet calls. It is the probability of successfully initiating a packet connection from an end user
perspective and includes the PDP context activation and bearer setup for the R99 service.
CSSR PS measured by Drive tests, presents the proportion of packet interactive calls which are successfully setup by the
initiating party.
Calculated with Counter Statistics, CCSR PS is a product of RRC Accessibility PS and RAB Accessibility PS within a cell or
RNC.
Formula

CSSR( PS )

# Successful _ PS _ Call _ Setups

# PS _ Call _ Attempts

Alternative Formula

CSSR( PS )

# RRC _ Success # RAB _ Success

# RRC _ Attempt # RAB _ Attempt

CONTRACTUAL INFORMATION

User Impact

High

Contractual Information

KPI REDUCTION: Can replace RRC Accessibility PS and RAB Accessibility PS KPIs. Merges all PS
Services for Call Setup Success Rate together, including CSSR PS (R99), CSSR PS (HSDPA) and
CSSR PS (EUL)
KPI Impacted by Radio, M-PBN and PS nodes; Transmission Capacity; many factors outside E///
control
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 1MB file (FTP). If a single drive test is used to measure a Throughput KPI and CSSR PS, DCR PS
then a larger file should be downloaded, e.g. 5MB or 10MB. The terminating party is a FTP server attached to the GGSN
Start Trigger: Call Attempt or first RRC Connection Request Stop Trigger: Activate PDP Accept DL
STATISTICS:
Counters for RRC Accessibility PS and RAB Accessibility PS are aggregated on Cell or RNC level

KPI
No

Area

Name

Accessibility

Call Setup Success Rate PS R99 (CSSR PS R99)

Recommendation

GENERAL
Definition

The Call Setup Success Rate PS R99 (CSSR PS R99) is defined as the ratio of successful call setups, divided by the total
number of call setup attempts for packet calls using a R99 radio bearer. It is the probability of successfully initiating a R99
packet connection from an end user perspective resulting in a R99 connection of up to 384kbps and includes the PDP context
activation and bearer setup for the R99 service.
CSSR PS R99 measured by Drive tests, presents the proportion of R99 radio bearers which are successfully setup by the
initiating party.
Calculated with Counter Statistics, CCSR PS R99 is a product of RRC Accessibility (PS) and RAB Accessibility R99 (PS)
within a cell or RNC.
Formula

CSSR( PS _ R99)

# Successful _ PS _ R99 _ Call _ Setups

# PS _ R99 _ Call _ Attempts

Alternative Formula

CSSR( PS _ R99)

# RRC _ Success # RAB _ R99 _ Success

# RRC _ Attempt # RAB _ R99 _ Attempt

CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: Can replace RRC Accessibility PS and RAB Accessibility R99 PS KPIs.
Medium
KPI Impacted by Radio, M-PBN and PS nodes; many factors outside E/// control
MEASUREMENT
Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 500KB file (FTP). If a single drive test is used to measure a Throughput KPI and CCSR PS R99 then
a larger file should be downloaded, e.g. 5MB or 10MB. The terminating party is a FTP server attached to the GGSN
Start Trigger: Call Attempt or first RRC Connection Request Stop Trigger: Activate PDP Accept DL
COUNTER STATISTICS:
Counters for Packet Accessibility are aggregated on Cell or RNC level

KPI
No

Area

Name

Accessibility

Call Setup Success Rate PS HSDPA (CSSR PS HSDPA)

Recommendation

GENERAL
Definition

The Call Setup Success Rate PS HSDPA (CSSR PS HSDPA) is defined as the ratio of successful call setups, divided by the
total number of call setup attempts for packet calls using a HSDPA radio bearer. It is the probability of successfully initiating a
HSDPA packet connection from an end user perspective resulting in a HSDPA connection and includes the PDP context
activation and bearer setup for the HSDPA service.
CSSR PS HSDPA measured by Drive tests, presents the proportion of sessions which are successfully setup by the initiating
party.
Calculated with Counter Statistics, CCSR PS HSDPA is a product of RRC Accessibility (PS) and RAB HSDPA Accessibility
(PS) within a cell or RNC.
Formula

CSSR( PS _ HSDPA)

# Successful _ HSDPA _ R99 _ Call _ Setups

# PS _ HSDPA _ Call _ Attempts

Alternative Formula

CSSR( PS _ HSDPA)

# RRC _ Success # RAB _ HSDPA _ Success

# RRC _ Attempt # RAB _ HSDPA _ Attempt

CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: Can replace RRC Accessibility PS and RAB HSDPA Accessibility PS KPIs.
Medium
KPI Impacted by Radio, M-PBN and PS nodes; many factors outside E/// control
MEASUREMENT
Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 1MB file (FTP). If a single drive test is used to measure a Throughput KPI and CCSR PS then a
larger file should be downloaded, e.g. 5MB or 10MB. The terminating party is a FTP server attached to the GGSN
Start Trigger: Call Attempt or first RRC Connection Request Stop Trigger: Activate PDP Accept DL
COUNTER STATISTICS:
Counters for Packet Accessibility are aggregated on Cell or RNC level

RETAINIBLITY
KPI
No

Area

Name

Retainability

Drop Call Rate Speech (DCR Speech)

Recommendation

GENERAL
Definition

The Drop Call Rate Speech (DCR Speech) is defined as the ratio of abnormal call disconnections, divided by the total
number of successful call setups for speech calls. It is the probability of successfully holding and terminating a call once it has
been successfully initiated.
DCR Speech measured by Drive tests, presents the proportion of speech calls which are successfully released after a
specified holding time from when the call was successfully setup.
Calculated with Counter Statistics, DCR Speech is the ratio of abnormally released calls divided by the sum of the abnormally
and normal released Speech RABs within a cell or RNC.
Formula

DCR( Speech )

# Abnormal _ Speech _ Call _ Disconnections

# Successful _ Speech _ Call _ Setups

Alternative Formula

DCR( Speech )

# Abnormal _ RAB _ Re lease _ Speech

# Abnormal _ RAB _ Re lease _ Speech # Normal _ RAB _ Re lease _ Speech
CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: Partly incorporates Soft/Softer Handover Success Rate

High
KPI Impacted by Radio Env. RAN nodes, CS Core nodes and interfaces
MEASUREMENT
Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test with call sequences (120s or 180s) set up from idle mode. The terminating party shall be fixed test line.
Start Trigger: Alerting DL Stop Trigger: Disconnect UL (normal call clearing)
STATISTICS:
Counters for RAB Retainability Speech on Cell or RNC level.

KPI
No

Area

Name

Retainability

Drop Call Rate PS (DCR PS)

Recommendation

GENERAL
Definition

The Drop Call Rate PS (DCR PS) is defined as the ratio of abnormal call disconnections, divided by the total number of
successful call setups for packet connections. It is the probability of successfully holding and then terminating a packet
connection from an end user perspective.
DCR PS R99 is independent of the throughput of any download or upload, either HTTP or FTP or UDP. The KPI is the ability
of the network to maintain a packet radio access bearer independent of the user session on the bearer. Session errors (caused
by FTP problems, user aborted, etc) should not be counted unless the radio access bearer is also abnormally released or
there is an abnormal transition to idle.
DCR PS measured by Drive tests, presents the proportion of PS radio bearers which are held and normally released by the
initiating party.
Calculated with Counter Statistics, DCR PS is the ratio of abnormally released calls divided by the sum of the abnormally
released and normal released for Packet RABs within a cell or RNC.
Formula

DCR( PS )

# Abnormal _ PS _ Call _ Disconnect ions

# Successful _ PS _ Call _ Setups

Alternative Formula

DCR( PS )

# RAB _ Abnormal _ Re lease

# RAB _ Normal _ Re lease # RAB _ Abnormal _ Re lease
CONTRACTUAL INFORMATION

User Impact

High

Contractual Information

KPI REDUCTION: Merges all PS Services for Drop Rate together, including DCR PS (R99), DCR PS
(HSDPA) and DCR PS (EUL)
KPI Impacted by Radio, M-PBN and PS nodes; many factors outside E/// control
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 5MB or 10MB file (FTP). The terminating party is a FTP server attached to the GGSN
Start Trigger: Activate PDP Accept DL Stop Trigger: Deactivate PDP Context UL (normal packet clearing)
STATISTICS:
Counters for Packet Retainability aggregated on Cell or RNC level

KPI
No

Area

Name

Retainability

Drop Call Rate PS R99 (DCR PS R99)

Recommendation

GENERAL
Definition

The Drop Call Rate PS R99 (DCR PS R99) is defined as the ratio of abnormal call disconnections, divided by the total number
of successful call setups for packet connections using a R99 radio bearer. It is the probability of successfully holding and then
terminating a R99 packet connection from an end user perspective.
DCR PS R99 is independent of the throughput of any download, either HTTP or FTP or UDP. The KPI is the ability of the
network to maintain a packet radio access bearer independent of the user session on the bearer. Session errors (caused by
FTP problems, user aborted, etc) should not be counted unless the radio access bearer is also abnormally released or there is
an abnormal transition to idle.
DCR PS R99 measured by Drive tests, presents the proportion of R99 radio bearers which are held and normally released by
the initiating party.
Calculated with Counter Statistics, DCR PS R99 is the ratio of abnormally released calls divided by the sum of the abnormally
released and normal released within a cell or RNC while on a R99 radio bearer.
Formula

DCR( PS _ R99)

# Abnormal _ PS _ R99 _ Call _ Disconnections

# Successful _ PS _ R99 _ Call _ Setups

Alternative Formula

DCR( PS _ R99)

# RAB _ Abnormal _ Re lease _ R99

# RAB _ Normal _ Re lease _ R99# RAB _ Abnormal _ Re lease _ R99
CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: Partly incorporates Soft/Softer Handover Success Rate

Medium

KPI Impacted by Radio, M-PBN and PS nodes; many factors outside E/// control.
Warning: Statistics for DCR may not reflect end user experience due to missing idle to active
transitions which can result in a poor achieved value for the KPI. Ericsson therefore
recommends the KPI Minutes per Drop PS Interactive (MPD PS)
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 5MB file (FTP). The terminating party is a FTP server attached to the GGSN
Start Trigger: Activate PDP Accept DL Stop Trigger: Deactivate PDP Context UL (normal packet clearing)
COUNTER STATISTICS:
Counters for Packet R99 Retainability aggregated on Cell or RNC level

KPI
No

Area

Name

Retainability

Drop Call Rate PS HSDPA (DCR PS HSDPA)

Recommendation

GENERAL
Definition

The Drop Call Rate PS HSDPA (DCR PS HSDPA) is defined as the ratio of abnormal call disconnections, divided by the total
number of successful call setups for packet connections using a HSDPA radio bearer. It is the probability of successfully
holding and then terminating a R99 packet connection from an end user perspective.
DCR PS HSDPA is independent of the throughput of any download, either HTTP or FTP or UDP. The KPI is the ability of the
network to maintain a packet radio access bearer independent of the user session on the bearer. Session errors (caused by
FTP problems, user aborted, etc) should not be counted unless the radio access bearer is also abnormally released or there is
an abnormal transition to idle.
DCR PS HSDPA measured by Drive tests, presents the proportion of HSDPA radio bearers which are held and normally
released by the initiating party.
Calculated with Counter Statistics, DCR PS HSDPA is the ratio of abnormally released calls divided by the sum of the
abnormally released and normal released within a cell or RNC while on a HSDPA radio bearer.
Formula

DCR( PS _ HSDPA)

# Abnormal _ PS _ HSDPA _ Call _ Disconnections

# Successful _ PS _ HSDPA _ Call _ Setups

Alternative Formula

DCR( PS _ HSDPA)

# RAB _ Abnormal _ Re lease _ HSDPA

# RAB _ Normal _ Re lease _ HSDPA# RAB _ Abnormal _ Re lease _ HSDPA

User Impact

Contractual Information

CONTRACTUAL INFORMATION
KPI REDUCTION: Partly incorporates Soft/Softer Handover Success Rate
Medium

KPI Impacted by Radio, M-PBN and PS nodes; many factors outside E/// control
Warning: Statistics for DCR may not reflect end user experience due to missing idle to active
transitions which can result in a poor achieved value for the KPI. Ericsson therefore
recommends the KPI Minutes per Drop PS Interactive (MPD PS)
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test downloading a 5MB file (FTP). The terminating party is a FTP server attached to the GGSN
Start Trigger: Activate PDP Accept DL Stop Trigger: Deactivate PDP Context UL (normal packet clearing)
COUNTER STATISTICS:
Counters for Packet HSDPA Retainability aggregated on Cell or RNC level

MOBILITY
KPI
No

Area

Name

Mobility

IRAT Handover Success Rate Speech (IRAT Speech)

Recommendation

GENERAL
Definition

The Inter Radio Access Technology Handover Success Rate for Speech (IRAT Speech) is defined as the ratio of
successful handovers to GSM over the number of attempted handovers to GSM. It is the probability of successfully performing
a handover from WCDMA to GSM and continuing the call without end user interruption.
IRAT Speech Handovers can be measured either by Drive tests or Statistics data although due to difficulties in drive test
collection, Statistics is recommended. In the case of a drive test, a normal drive within the coverage area may not have
sufficient number of samples where IRAT handover is performed and it is recommended that a separate drive route along
the borders of the coverage be covered.
Calculated with Statistics, IRAT Speech is a ratio of the number of successful Handovers over the number of attempted
handovers. The counters are only incremented if a GSM relation exists between the Target and the Source Cell where the
Source cell is the Best Cell in the Active Set. This can be aggregated to Cell and RNC level
Formula

IRAT _ Success ( Speech )

# Successful _ IRAT _ Handovers

# Attempted _ IRAT _ Handovers

Alternative Formula

IRAT _ Success ( Speech ) 1

# " Handover _ from _ UTRAN _ Failure"

# " Handover _ from _ UTRAN _ Command "
CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: None

Medium

KPI Impacted by GSM Network performance and interfaces between GSM and UMTS (neighbouring
definitions on GSM and UMTS side)
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Counters

Golden Cluster/All Clusters specialized drive route

QoS

Measurement Execution

DRIVE TESTS:
Drive test with call sequences (360s) set up from idle mode. The terminating party shall be fixed test line.
Start Trigger: Handover from UTRAN Command Stop Trigger: Handover from UTRAN Failure
STATISTICS:
Counters for IRAT Handover Attempts and Success, collected at GSM Relation level and aggregated to Cell and RNC level

INTEGRITY
KPI
No

Area

Integrity

Name

Recommendation

PS Interactive R99 User Throughput DL (User Throughput

R99 DL)
GENERAL

Definition

The Packet-Switched Interactive R99 User Throughput (User Throughput R99) is the average user throughput for PS
Data in Downlink evaluation (kbps) on a R99 DCH/FACH Radio Bearer. It includes user data but excluding retransmissions,
padding bits, data PDU headers and RLC control PDU's.
The most accurate method to measure User Throughput R99 is by Drive tests. The download file size divided by the time to
complete the download and then taken as the indicator of user throughput. For high target throughput values, static tests are
preferred.
Calculated with Counter Statistics, User Throughput R99 is a ratio of the sampled RLC throughput measurements (including
user data but excluding retransmissions, padding bits, data PDU headers and RLC control PDU's) in kbits/s divided by the
number of times data was transmitted in the cell
Formula

User _ Throughput _( R99)

RLC _ SDU _ Data(kb )

RLC _ SDU _ Duration

Alternative Formula

User _ Throughput _( R99)

Download _ File _ Size _ in _ kbits

Session _ End _ Time( s) Session _ Start _ Time( s)
CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: None

High

KPI Impacted by Radio Env. RAN nodes, PS Core nodes; big variations between Drive test and
Statistics measurement.
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Statistics

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test with call sequences downloading a file (5MB or 10MB) set up from idle mode. The terminating party is ideally a UDP
server attached to the GGSN within the operator domain.
Start Trigger: Time for Session Start for the download Stop Trigger: Time for Session End for the download
STATISTICS:
Counters for Packet Throughput are calculated on a per RAB basis for R99 DCH PS Interactive Traffic
No IP losses shall exist. Tested by conducting at least 1000 ping commands from the UE to the test server, where all shall be
successful. There are no Transmission or Core limitations to maximum user throughput.

KPI
No

Area

Name

Integrity

PS Interactive HSDPA User Throughput (User Throughput

HSDPA)

Recommendation

GENERAL
Definition

The PS Interactive HSDPA User Throughput (User Throughput HSDPA) is the average user throughput for PS Data in Downlink
or Uplink evaluation (kbps) on a HSDPA Radio Bearer. It includes user data but excluding retransmissions, padding bits, data PDU
headers and RLC control PDU's.
The most accurate method to measure User Throughput HSDPA is by Drive tests. The download file size divided by the time to
complete the download and taken as the indicator of user throughput. For high target throughput values, static tests are preferred.
Calculated with Counter Statistics, User Throughput HSDPA is a ratio of the sampled RLC throughput measurements (including
user data but excluding retransmissions, padding bits, data PDU headers and RLC control PDU's) in kbits/s divided by the number of
times data was transmitted in the cell
Formula

User _ Throughput _( HSDPA)

RLC _ SDU _ Data(kb )

RLC _ SDU _ Duration

Alternative Formula

User _ Throughput _( HSDPA)

Download _ File _ Size _ in _ kbits

Session _ End _ Time( s) Session _ Start _ Time( s)
CONTRACTUAL INFORMATION

User Impact

Contractual Information

KPI REDUCTION: None

High

KPI Impacted by Radio Env. RAN nodes, PS Core nodes; big variations between Drive test and Statistics
measurement. Feature dependent (Dyn Code allocation).
MEASUREMENT

Method

Measurement Area

KPI Domain

Drive Test/Statistics

Golden Cluster/All Clusters

QoS

Measurement Execution

DRIVE TESTS:
Drive test with call sequences downloading a file (50MB) set up from idle mode. The terminating party is ideally a UDP server
attached to the GGSN within the operator domain.
Start Trigger: Time for Session Start for the download Stop Trigger: Time for Session End for the download
STATISTICS:
Counters for Packet Throughput are calculated on a per RAB basis for HSDPA PS Interactive Traffic and agregated on Cell or RNC
level.