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Business Analysis

Healthcare Domain
Classroom & Online Training

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AGENDA

Introduction to Business Analysis


System Development Life Cycle (SDLC)
Software Engineering Methods - SDLC
Requirement Analysis Process
BA Templates
Requirement Elicitation
Business Requirement Gathering Tools
Use Cases
UML Methodology
Business Analysis & Modeling Tool
Data Modeling & Techniques
QA/Software Testing Overview
SQL Overview

Health Insurance Overview


Health Insurance Claims
Health Insurance Sub-Systems
Health Insurance Transactions and Codes
EDI Transactions-I
EDI Transactions-II
Overview of Claim Adjudication Tools and
Government Mandates

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Introduction to Business Analysis


Introduction to Business Analysis
Roles and Responsibilities of a Business Analyst
Project Team

Importance of a Business Analyst in the Project Team


BA Deliverables

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System Development Life Cycle (SDLC)


Introduction to Business Analysis
Roles and Responsibilities of a Business Analyst

Project Team
Importance of a Business Analyst in the Project Team
BA Deliverables

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Software Engineering Methods- SDLC


Waterfall Method

Rational Unified Process (RUP)


AGILE Methodology
Spiral Model

V-shaped Model

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Requirement Analysis Process


What are requirements
Requirement Gathering Techniques
Creating Business Requirement Document
Requirement Traceability Matrix (RTM)
GAP Analysis
Impact Analysis
JAD sessions
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BA Templates

Business Case Document


Statement of Work
Project Charter
Meeting Agenda
Meeting Minutes
Business Requirement Document (BRD)
Functional Requirement Document (FRD)
Change Request process document
RTM

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Requirement Elicitation
Requirements Discovery Sessions
Specifying the Activities
Using Use Case Modeling
Using Data Flow Diagramming
Prototyping (Storyboarding, Navigation Flow, Paper prototyping, Screen flows)
Discovering the Information Requirements

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Business Requirement Gathering Tools


Rational Requisite Pro
Caliber RM

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Use Cases
Understanding Use Cases
Use Case Relationships
Extended Relationships
Creating Use cases from Requirements
Creating Use case narratives
Change Management & Version Control Concept

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UML Methodology
What is UML?
Use Case Diagrams
Activity Diagrams
Sequence Diagrams
UML Diagrams

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Business Analysis & Modeling Tool


MS Visio
Rational Rose

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Data Modeling & Techniques


Data Dictionary and Glossary
Data Flow Diagrams
Data Modeling

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QA/Software Testing Overview

Introduction to QA Methodology
Role of BA in Testing
Creating Test Plans
Creating Test Cases
Creating Test Results
GUI and Unit Testing
System Testing
User Acceptance Testing
Production Testing

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SQL Overview
Introduction to SQL
Basic SQL queries

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Health Insurance Overview


What is Health Insurance?

Types of Managed Care Plans: HMO, PPO, POS

Why Do We Need Health Insurance? Key Players in Healthcare


Health Insurance Coverages

Types of Providers

Healthcare Hierarchy

In Network vs Out of Network Providers

Major Health Insurance Companies

Medicaid

Health Insurance Terminologies

Medicare

Types of Health Insurance Plans

Healthcare Glossary
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Health Insurance Claims


HIPAA
Protected Health Information (PHI)

What is Health Insurance Claims?


Claims Invoice Types
Mode of Claims Submission

Sample X12
Sample XML

Sample IRL
Claim Adjudication Process

EDI Transaction Sets Used in Various Industries


HIPAA Transaction Sets
X12 Envelope Structure
X12 Loops and Segments

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Health Insurance Sub-Systems


Member
Provider
Claims

Prior Authorization
Third Party Liability (TPL)
References (All type of Codes)

Contracts Management (Managed Care)


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Health Insurance Transactions and Codes


HIPAA Standards- 4010 vs 5010
Implementation Guide vs Technical Report Type 3 (TR3)
Type of Codes Used in Health Insurance
ICD-9 vs ICD-10 Coding System

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EDI Transactions-I
837 EDI Claims; 835 Remittance
Edits and Validations
Reports and Acknowledgements

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EDI Transactions-II
Other EDI 5010 Transactions
DRG, CPT, HCPCS

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Overview of Claim Adjudication Tools &


Government Mandates

MMIS & Facets


National Healthcare Reform
Affordable Care Act / Govt Reforms
Electronic Medical Records
Healthcare Exchange
Review Templates/Sample Artifacts
Other Mandates and projects

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