TAMERA ZARLOW

P.O. Box 292558, Phelan, CA 92329

E-Mail: tzarlow@yahoo.com
Cell Phone: 626-353-2080

QUALIFICATIONS - RETAIL PROPERTY MANAGEMENT

Twenty (20) years experience as a Property Administrator managing "hand on"
daily operations for over 300 commercial, community,
national anchored tenant and franchise retail shopping centers.

Accounting
•Rent collections into MRI database, bill impounds and actualizations, monthly
statements, %rent/sales;
•Bill/audit CAM reconcilations, annual budget expenses and projections, A/P-A/R and
purchasing;
•Tenant prorata shares, %caps/sq. ft., determine non-billable charges based on lease
language;
•Vendor billing and coding, late fees, merchant or advertising fees and tenant legal
expenses.
Lease & Legal Administration
•Understand triple net, gross, ground, build to suit leases, lease language, exhibits,
CC&R's and REA's;
•Tenant move-ins/move-outs, legal evictions, sublet/assignments, short-form leases and
abstracts;
•Process pay/quits, unlawful detainers, notice of defaults, belief of abandonment,
estoppel certificates, preliminary notices, notice of non-
responsiblity, letters of intent and temporary use and service agreements;
•Track tenant option renewals, lease terminations, exclusives use rights, CPI/fixed rent
increases.
Maintenance/Operations
•Coordinate capital expenditure projects, remodels and expansions with owners, tenants
and GCs;
•Seek owner, tenant and city permit approvals for renovations, repairs, upgrades or
improvements, signage placement and criteria, recycling,
American Disabilities Act (ADA) requirements; construction warrantees;
•Daily operations of common area, including: emergency repairs, fire alarms/monitoring,
security and loss prevention, landscaping, parking lot repairs,
lighting, painting, steamcleaning, sweeping and pest control;
•On-site inspections for satisfactory appearence/preventative maintenance, vendor
relations and supervision;
•Daily tenant relations, monitor experations dates for GL, WC and building insurance for
tenants and vendors.
Administration/Secretarial
•Maintain property files, legal indexing/records for Real Estate Department, maintain
daily tenant relations;
•Train new and temp. employees, create spread sheets, reports, general correspondence,
forms and notices;
•Arrange dept./corporate video meetings/conferences, travel arrangements, seminars and
training courses.
Technical Skills
•MS Windows, Word, Excel, Access, Outlook, Internet Explorer, MRI, Doc View and JD
 Edwards.
•Excellent written and verbal communication skills. Type 60+ wpm.

EMPLOYMENT HISTORY
04/2009 - 08/2006: Property/CAM Administrator - Lewis
Operating Corp., Upland, CA
08/2006 - 06/1997: Property Administrator - Vons Companies,
Inc., Arcadia, CA
05/1997 - 03/1989: Department Secretary III - Vons Companies,
Inc., Arcadia, CA

PERSONAL ATTRIBUTES
Very organized, detail-oriented, multi-tasked, self starter, quick leaner, problem
solver, enthusiastic and outgoing, adaptable, logical,
positive attitude, team player, professional and courteous, strong work ethics,
responsible, hard working, flexible, dependable and loyal.

CHARITY/VOLUNTEER SERVICE
Easter Seals 24-hour relay, Special Olympics, City of Hope Silent Auction for
cancer, Jerry Lewis MS Telethon, Vons Foundation,
Salvation Army Adopt a Family, LA Mission, Vietnam Veterans, United Way,
St. Jude Hospital and Burro Rescue Foundation.

EDUCATION
2010: Currently studying for Real Estate Sales License - Allied
School, CA
1997-2001: IREM courses and seminars, CA
1988-1983: Citrus Jr. College and Mt. Sac Jr. College, CA
1981-1978: South Hills High School, CA -Graduate