Question Type:

# Of Questions:

# Correct:

Multiple Choice

Essay

N/A

Grade Details - All Questions

1.

Question :

(TCO A) Domino's upgraded Pulse Evolution system incorporated a

Pizza Tracker functionality that shows the progression of individual
pizza orders. This is an example of using information systems to
achieve which business objective?

Student Answer:

Customer and supplier intimacy

Survival
Improved decision making
Operational excellence

Instructor Explanation:

Points Received:

pp. 5253

10 of 10

Comments:

2.

Question :

(TCO A) Networking and telecommunications technologies,

along with computer hardware, software, data management
technology, and the people required to run and manage them,
constitute an organization's
Student Answer:

data management environment

networked environment

IT infrastructure (Correct answer)

information system

Instructor Explanation:

Points Received:

p. 21

10 of 10

Comments:

3.

Question :

(TCO B) Internet technology

Student Answer:

makes it easy for rivals to compete on price alone.

imposes a significant cost of entry, due to infrastructure
requirements.
increases the difference between competitors because of the wide
availability of information.
makes it easy to sustain operational advantages.

Instructor Explanation:

Points Received:

p. 99

0 of 10

Comments:

4.

Question :

(TCO C) The difference between a data warehouse and a data mart is

Student Answer:

data warehouses tend to serve an entire enterprise and a data

mart a single department.
a data warehouse is historical data only and a data mart is the
most recent transactions.
a data mart requires normalized data, whereas a data warehouse
does not.
They are different names for the same thing.

Instructor Explanation:

p. 223

Points Received:

10 of 10

Comments:

5.

Question :

(TCO D) Which of the following is not an example of the emerging

mobile computing platforms?

Student Answer:

eReaders
The iPad
Android phone
CRM

Instructor Explanation:

Points Received:

Week 4 Lecture

10 of 10

Comments:

6.

Question :

(TCO A) What is the difference between information technology and

information systems? Describe some of the functions of information
systems.

Student Answer:

Instructor Explanation:

Information technology (IT) is a part of the information system. Information systems

(IS) are built using information technology by using servers, operating systems and
code written for software. IT is more concerned with the technology and the creation
while IS is more concerned with usage and effects. The information system can be
used for many functions, including but not limited to, project planning, project
management, market research, budget management, account analysis and quality
control. Some of the main purposes of the information system is to store, manage
and present the data obtained in a way that is understood by the people using the
program. Programs such as word, power point and excel are all ways for information
to be gathered into a format that can be easily understood by users. It is a place for
information to be stored and managed and the data can be presented as well.

Information technology (IT) consists of all the hardware and software that
a firm needs to use to achieve its business objectives. Information
systems are more complex. An information system can be defined

technically as a set of interrelated components that collect (or retrieve),

process, store, and distribute information to support decision making and
control in an organization.
An information system:
supports decision making, coordination, and control
helps employees analyze problems
helps employees visualize complex subjects
helps create new products
@ pp. 1516

Points Received:

25 of 25

Comments:

7.

Question :

(TCO B) How have mobile devices and social media changed the work
environment?

Student Answer:

Instructor Explanation:

The ever advancing technology of mobile devices have affected almost every aspect
of our everyday lives. Mobile devices have made it easier to communicate. With the
way mobile devices right now, people are able to multitask and increase
effectiveness of their business. Our devices can search, pay for merchandise and
connect you to a business conference on the golf course. In today's business world,
people are expected to do more in a lesser amount of time, making devices that can
handle this type of behavior more of a necessity. Storage of information can be done
on portable (flash) drives and taken with you anywhere you go, making it possible to
have information at your fingertips without being tied to an office or home computer.
You can send emails from your phone or a tablet making the virtual office a place of
regular business. Social media has not only impacted our personal lives, but it has
definitely invaded the work environment as well. With the use of Facebook and/or
Twitter, business can get a great idea of what their customers are looking for and
what they really want. People have no problem expressing their opinions on social
media and business are tapping into that. The customer and company relationship
can also improve because of this relationship. If customers can see that companies
are reading their reviews and making changes based on feedback, customer
satisfaction will increases.

Mobile devices: The majority of individuals now carry with them devices
that in the past were the purview of IT. Whether it is smart phones such as
iPhone, Blackberry, Android, and Windows Phone 7, or tablet devices such
as iPad and Google OS or Windows based devices, individuals have the
power of a desktop in their hands. Given existing technologies, users can
perform most of their standard business responsibilities using these
devices and the applications available on them. Whether it be customer,
product/service, or financial transactions, sitting at your desk with a
computer is no longer required. Legacy IT organizations struggle with this
new direction, and issues of control and change persist.
Social Media: Businesses now incorporate social media as part of their
base business plans. Almost all businesses have Facebook, Twitter,
LinkedIn, and Google+ integrated into their websites and their businesses.
This trend, even in its infancy, is changing the course of business
practices. Already, sites such as LinkedIn, which is designed for businessto-business communications, supplants many of the traditional forms of

business interactions that were previously in the purview of the companies

IT organization. Over the next few years, we will see a dramatic shift away
from formal, hierarchical organizations and management to much more
egalitarian organizational forms because of the influence of these sites.
@ Week 2 Lecture

Points Received:

25 of 25

Comments:

8.

Question :

(TCO C) The small publishing company you work for wants to create a
new database for storing information about all of its author contracts.
What factors will influence how you design the database?

Student Answer:

Instructor Explanation:

Points Received:

A database is nothing more than a group of related files. Some of the factors I would
look at in order to design my database would be: number of users that would be
connecting and seeking access to the contracts, what hardware the database will be
on, the speed of connection, the need for expandability and security available. Some
of the steps involved in putting together a database, in general, include, but are not
limited to, 1. determining the purpose of the database, which in this case would be
for keeping contracts on our authors. 2. finding and organizing the required
information 3. dividing the information into tables - dividing the info into categories 4.
turning information into columns - deciding which information needs to be stored in
each category 5. set the table relationship 6. refine the design 7. apply the rules this will determine if the tables were done right and produce the proper information
in return

Student answers will vary, but should include some assessment of data
quality; business processes and user needs; and relationship to existing IT
systems. Key points to include are: Data accuracy when the new data is
input; establishing a good data model; determining which data is important
and anticipating what the possible uses for the data will be, beyond
looking up contract information; technical difficulties linking this system to
existing systems; new business processes for data input and handling;
and contracts management; determining how end users will use the data;
making data definitions consistent with other databases; and what
methods to use to cleanse the data.
@ pp. 210212, 230231

25 of 25

Comments:

9.

Question :

(TCO D) Describe and explain the idea of network neutrality. Are you in
favor of network neutrality? Why or why not?

Student Answer:

The concept of network neutrality means that internet service providers may not
discriminate between different kinds of online content and applications. It means that

the network has the sole job of moving the data, not choosing which data can be
seen and/or how fast it can be seen. Net neutrality means an open and fair internet
for everyone. The companies against net neutrality want to be the gate keepers of
the internet and determine which sites are seen and how fast they can be seen.
Customers from that particular provider will then benefit from what they deem
appropriate. They are looking to provided a tiered service line for customers and
companies who are will to pay for faster, unprohibited site access. I personally do
not think the providers or the government should mandate which sites can be seen
and/or how fast they can been viewed. If a customer pays a price for internet
service, that price should include everything that is available out there at whatever
speed it is available at. All customers should have the same experience and be
provided the same services.
Instructor Explanation:

Points Received:
Comments:

Network neutrality describes the current equal access by users to Internet

bandwidth, regardless of the services they are using on the Internet.
Network neutrality is the idea that Internet service providers must allow
customers equal access to content and applications, regardless of the
source or nature of the content. Presently, the Internet is indeed neutral:
All Internet traffic is treated equally on a first-come, first-serve basis by
Internet backbone owners. The Internet is neutral because it was built on
phone lines, which are subject to "common carriage" laws. These laws
require phone companies to treat all calls and customers equally. For
example, someone using the Internet to download large movie files pays
the same rate as someone accessing their e-mail. Now
telecommunications and cable companies want to be able to charge
differentiated prices based on the amount of bandwidth consumed by
content being delivered over the Internet. Student opinions will vary; one
might be the following: I support network neutrality because the risk of
censorship increases when network operators can selectively block or
slow access to certain content.
@ pp. 262263

25 of 25