RUBY ROSA A.

DELA CRUZ
09156121511/09321060253
B21 L26A Gatmaitan st, BF Resort Village,
Talon Dos, Las Pinas City

PERSONAL DETAILS
Date of Birth

March 14, 1978

Sex

Female

Marital Status

Single

Nationality

Filipino

Languages KnownTagalog (fluent both in written and spoken

English (fluent both in basic written and spoken)

CAREER OBJECTIVE
To be part of an organization where I can devote myself fully and joyfully give
out the best of my talents and skill to become its strong asset.

WORK EXPERIENCE
SCIRORIES FASHION ACCESSORIES
Starmall Las Pinas city [March 2015- present]
Retail sales assistant

Prioritizing customer service to also boost sales.

Clean and tidy up inside the assigned stall before and after trading hours.
Act as cashier.
Do paperwork regarding inventory of stocks.
In my case assigned as MERCHANDISER, duties are changing the garments
corresponding to color uniformity in every bust at our window and changing
arrangements of merchandise within the store.

PASSION AND GRACE

Starmall Las Pinas city (September 2014-February 2015)

Retail sales assistant

Prioritizing customer service to also boost sales.

Clean and tidy up inside the assigned stall before and after trading hours.
Act as cashier.
Do paperwork regarding inventory of stocks.
Trained to create and fix accessories.

GINAS ACCESSORIES
Starmall Las Pinas city (February 2014-September 2014)
Retail sales assistant

Prioritizing customer service to also boost sales.

Clean and tidy up inside the assigned stall before and after trading hours.
Act as cashier.
Do paperwork regarding inventory of stocks.
Trained to create and fix accessories

TELEPERFORMANCE PHILIPPINES
MOA, Pasay City, Metro Manila (September 2011 - November 2011)
Customer Service Representative for AT & T, USA
On probationary period working under the department of AT & T USA taking up calls
for customer concerns, inquiries and online payments.
SYKES ENTERPRISES
Shaw Blvd, Mandaluyong city, Metro Manila (June 2011 - August 2011)
Customer Service Representative
On probationary period working under the department EXPEDIA HOTELS.COM taking
up calls for hotel reservation for US and Canadian residents.
THE EASTERN TREASURES ANIME AND MANGA STORE
Abu Dhabi, United Arab Emirates
(January 2005 to May 2005)
Sales Person

Act as cashier.

Watches new titles of Japanese animation either films or TV series that i have
to familiarize myself to provide assistance to customers planning to switch
genres on what other anime to watch.
In my spare time researching more about the latest developments in
Japanese anime, Japanese comics (manga), Japanese pop and rock music and
the Asian film industry using this information as guide for customers on what
else would they need to cater to their Japanese anime/manga entertainment
satisfaction.

AL SHAYA TRADING DAREEN INTERNATIONAL CO.

Abu Dhabi, United Arab Emirates
(September 2000 to September 2001)
Sales Associate

Prioritizing customer service to also boost sales.

Clean and tidy up inside the assigned store before and after trading hours.
Act as cashier if assigned.
Do paperwork regarding inside and outside the brand name of the store.
In my case assigned as MERCHANDISER, duties are changing the garments
corresponding to color uniformity in every bust at our window and changing
arrangements of merchandise within the store.

SUBWAY SALADS AND SANDWICHES

Abu Dhabi, United Arab Emirates
(February 2000 to July 2000)
Counter Staf

Doing suggestive selling to customers to boost sales.

Clean and tidy up inside the store premises before and after trading hours.
Act as cashier if assigned.
accepting deliveries of store's stock and makes sandwiches right in front of
the customers

EDUCATION
University of Perpetual Help Rizal, Pamplona Dos, Las Pinas City, Metro Manila
Bachelor of Arts in Mass Communications (Graduation March 1999)
St. Michaels Institute, Bacoor town proper, Bacoor City, Cavite (Grcuation March
1995)

ACHIEVEMENTS

MASSKOMEDI 1998 successful stint of the one night gag show as final
exam of the subject Drama and Theatre Arts
BEST IN MAKE UP AND EDITING for the music video 5 YEARS from the
pioneer awards night of the KAMASKOMM MUSIC VIDEO AWARDS